130x130 sq 1392395642359 palmerhousehiltonexterio

Palmer House Hilton Hotel

Chicago , IL
CONTACT US
CONTACT US

LOCATION

17 East Monroe Street
Chicago, IL 60603 US (map)

PHONE

312-621-7343

WEBSITE

View website
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ABOUT US

The story of the hotel is one of undeniable charm...an introduction by Potter Palmer's former business partner, Marshall Field, sparked the engagement of Potter & Bertha that led to... Read more
The story of the hotel is one of undeniable charm...an introduction by Potter Palmer's former business partner, Marshall Field, sparked the engagement of Potter & Bertha that led to perhaps one of the most extravagant wedding gifts of all time - The Palmer House Hilton.
Celebrating over 140 years and 9,000 weddings, we invite you to share the Palmer House Hilton as your "Something Borrowed."

Contact Us
Palmer House Catering Office 17 East Monroe Street | Chicago, IL 60603 direct: 312.422.1325 | fax: 312.332.7670 palmerhousecatering@hilton.com More Information
Venues: Five Ballrooms and unique one of a kind ceremony, reception, rehearsal and morning brunch venues including the Grand Ballroom, the famed Empire Room, the Honore Ballroom, the Red Lacquer Room as well as Potter's, Lockwood Restaurant Bar and Hospitality Suites.

Culinary Philosophy: Use fresh, local, seasonal product, and use plenty of it. In our rooftop garden, we grow fresh herbs, vegetables, and lettuces that we harvest and then prepare in our kitchens. Combining this approach with our signature restaurants’ farm-to-table cuisine, we have created banquet menus for all seasons. Our culinary team works to create great-tasting, customized menus while setting new culinary trends for every occasion. Culinary fun fact - the brownie was invented at the Palmer House.

Icing on the Cake: Set the stage for your wedding guests with an unforgettable arrival experience to our crown gem and heart of the house, the Grand Lobby, featuring a ceiling of 21 Greek mythological panels rivaling those of the Sistine Chapel. As America's longest operating hotel, we've recently completed a $215M restoration of the entire hotel offering you a historic yet hip venue.

Extra Indulgences: Balance Spa for treatments and hair prior to and following the celebration, Complimentary Balance Fitness center with in-door pool, Complimentary Connectivity Station, Concierge, Shoe Shine Service, as well as an on site Starbucks, Freshii, and Merz Apothecary.

Wedding Coordination: Our catering team is committed to helping you host an extraordinary wedding - one that's not only remembered, but talked about. As experts in all facets of wedding planning, our Wedding Coordinators are devoted to ensure your wedding surpasses your greatest expectations. And, as one would expect from a hotel renowned for its stunning decor, the Palmer House wedding decorators are also exceptionally skilled in creating elegant, opulent wedding settings. Not to mention that our catering team is one of the finest in Chicago, having catered countless events for the heads of state and foreign dignitaries. We can provide you with recommendations for wedding coordinators for day of or full service.

Exclusive: Palmer House Hilton Wedding Package available Read less

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
0
How many event spaces or rooms does your venue offer?
5
Describe your venue:
Historic, Hotel
Describe the style of your venue
City, Glamorous, Classic
What kind of settings are available?
Indoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
1000
What event services do you offer?
Accommodations, Bridal Suite, Cake, Catering / Bar, Lighting / Sound, Outside Vendors OK
What catering services do you offer?
Buffet, Cocktail Reception, Dessert, Family Style, French Service, Hors d'Oeuvres, Outside Cake OK, Plated, Server(s), Stations, Tastings
What bar services do you provide?
Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor, Signature Cocktail(s), Specialty Beer, Specialty Wine
What food and beverage items are available?
Barware, China, Chocolate Fountain, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Valet, Wheelchair Access

INFO FOR REHEARSAL DINNER

What is the minimum number of guests required to book your venue?
0
What kind of settings are available?
Indoor
What catering services do you provide?
Buffet, Cocktail Reception, Dessert, Family Style, French Service, Hors d'Oeuvres, Outside Cake OK, Plated, Server(s), Stations, Tastings
What bar services do you provide?
Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Liquor License, Open Bar, Premium Liquor, Signature Cocktail(s), Specialty Beer, Specialty Wine
What dietary needs can you accommodate?
Gluten Free, Kosher, Lactose Free, No Pork, Nut Free, Organic, Vegan, Vegetarian
What types of spaces are available for a rehearsal dinner?
Exclusive Venue Use, Private Room, Private Section
What kind of menus do you offer for rehearsal dinners?
Custom, Private Events

REVIEWS

4.3
out of 5.0
4.4/5.0
4.2/5.0
4.4/5.0
4.2/5.0
4.2/5.0
Sort by
Default vendor profile pic
Tyrone
Wedding:
3/31/2018
0.5/5.0
I have a question do the Palmer house hotel do gay weddings for men yes or no
I have a question do the Palmer house hotel do gay weddings for men yes or no
I have a question do the Palmer house hotel do gay weddings for men yes or no Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.9/5.0
We had our wedding in the Honoré Room -- and we couldn't have asked for a more beautiful location. Sara and Josah were great to work with -- and they even dealt graciously with my bridezilla, micro-managing moments (although I hope they were few and far between). Many of our guests were from out of state, and everyone thought it was the most gorgeous and ideal location. We especially loved the history behind the hotel. Throughout the whole weekend, the Palmer House staff made an effort to make us feel special (including notes, champagne, fruit, etc. in the rooms). We had a phenomenal experience from beginning to end! It was truly a fairytale wedding.
We had our wedding in the Honoré Room -- and we couldn't have asked for a more beautiful location. Sara and Josah were Read more...
We had our wedding in the Honoré Room -- and we couldn't have asked for a more beautiful location. Sara and Josah were great to work with -- and they even dealt graciously with my bridezilla, micro-managing moments (although I hope they were few and far between). Many of our guests were from out of state, and everyone thought it was the most gorgeous and ideal location. We especially loved the history behind the hotel. Throughout the whole weekend, the Palmer House staff made an effort to make us feel special (including notes, champagne, fruit, etc. in the rooms). We had a phenomenal experience from beginning to end! It was truly a fairytale wedding. Read less
Services Used: Wedding Venue
Default vendor profile pic
Laura
Wedding:
10/10/2015
0.8/5.0
We stayed here for our wedding. The room was great for getting ready, it was large and full of light. However, we had all sorts of issues with their service. To start, I stood in line for 15 minutes waiting to check in, holding my heavy wedding dress. Not a big deal, except that the only other available staff kept checking in "Hilton's Honor Members." So, clearly they don't care how much money you spend or what you're there for, but only if you sign up for their free program... Then, I specifically requested that housekeeping come after we were finished getting ready so that the room was clean for me and my new husband. No. Didn't happen, even though I was told it would. There were a number of other issues that were minor compared to those two glaring huge issues. I would not recommend Palmer House for ANY wedding needs. I am so glad that we had no other investment in Palmer House for our wedding.

On a positive note, the first look location was beautiful! And the room, again, was beautiful. That's all. Positives end there.
We stayed here for our wedding. The room was great for getting ready, it was large and full of light. However, we had all Read more...
We stayed here for our wedding. The room was great for getting ready, it was large and full of light. However, we had all sorts of issues with their service. To start, I stood in line for 15 minutes waiting to check in, holding my heavy wedding dress. Not a big deal, except that the only other available staff kept checking in "Hilton's Honor Members." So, clearly they don't care how much money you spend or what you're there for, but only if you sign up for their free program... Then, I specifically requested that housekeeping come after we were finished getting ready so that the room was clean for me and my new husband. No. Didn't happen, even though I was told it would. There were a number of other issues that were minor compared to those two glaring huge issues. I would not recommend Palmer House for ANY wedding needs. I am so glad that we had no other investment in Palmer House for our wedding.

On a positive note, the first look location was beautiful! And the room, again, was beautiful. That's all. Positives end there. Read less
Services Used: Travel
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Anonymous
Wedding:
1+ year ago
4.7/5.0
The Palmer House is an incredibly beautiful hotel with some of Chicago's grand infamous ballrooms. It is absolutely a spectacular place for a wedding reception. Jane Himmel, the Palmer House's wedding catering manager, alone is enough of a reason to book the Palmer House. She has so much experience & knows absolutely everything you could possibly want/need to know. She will be 100% honest with you throughout the entire process & will be absolutely sure the day goes flawlessly (every. little. detail)! The only catch is that the Palmer House is not the cheapest venue (being as spectacular as it is + everything it has to offer) which may be a setback for brides on a budget. But if at all possible, the Palmer House is absolutely worth it.
The Palmer House is an incredibly beautiful hotel with some of Chicago's grand infamous ballrooms. It is absolutely a Read more...
The Palmer House is an incredibly beautiful hotel with some of Chicago's grand infamous ballrooms. It is absolutely a spectacular place for a wedding reception. Jane Himmel, the Palmer House's wedding catering manager, alone is enough of a reason to book the Palmer House. She has so much experience & knows absolutely everything you could possibly want/need to know. She will be 100% honest with you throughout the entire process & will be absolutely sure the day goes flawlessly (every. little. detail)! The only catch is that the Palmer House is not the cheapest venue (being as spectacular as it is + everything it has to offer) which may be a setback for brides on a budget. But if at all possible, the Palmer House is absolutely worth it. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
If you had to ask you obviously have not stayed at the Palmer House.
If you had to ask you obviously have not stayed at the Palmer House.
If you had to ask you obviously have not stayed at the Palmer House. Read less
Services Used: Rehearsal Dinner, Wedding Venue
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Kerry
Wedding:
8/23/2014
4.8/5.0
What an incredible and iconic Chicago hotel. The Empire Room is full of history and stunning elegance, the perfect venue for our romantic wedding reception. Jane, Senior Event Manager, was very professional and worked with us and our wedding coordinator to create an extraordinary wedding. The food was delicious and catering coordination wonderful. Our out of town guests had a wonderful experience at the hotel.
What an incredible and iconic Chicago hotel. The Empire Room is full of history and stunning elegance, the perfect venue Read more...
What an incredible and iconic Chicago hotel. The Empire Room is full of history and stunning elegance, the perfect venue for our romantic wedding reception. Jane, Senior Event Manager, was very professional and worked with us and our wedding coordinator to create an extraordinary wedding. The food was delicious and catering coordination wonderful. Our out of town guests had a wonderful experience at the hotel. Read less
Services Used: Catering, Wedding Venue
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Veronica
Wedding:
7/27/2013
5.0/5.0
Excellent Excellent from beginning to end. Palmer house and Joy made my event like a fairy tale. From the rooms to the food to the service was A++++!! Thank you I could not ask for anything more!!
Excellent Excellent from beginning to end. Palmer house and Joy made my event like a fairy tale. From the rooms to the Read more...
Excellent Excellent from beginning to end. Palmer house and Joy made my event like a fairy tale. From the rooms to the food to the service was A++++!! Thank you I could not ask for anything more!! Read less
Services Used: Catering, Wedding Venue
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Anu
Wedding:
4/27/2013
4.2/5.0
We had our Indian wedding in the Red Lacquer Room on 4/27/13 and absolutely loved every minute of it. We couldn't have pulled it off without our amazing vendors, including our wedding planner who coordinated with Joy at the Hilton. Thank you!
We had our Indian wedding in the Red Lacquer Room on 4/27/13 and absolutely loved every minute of it. We couldn't have Read more...
We had our Indian wedding in the Red Lacquer Room on 4/27/13 and absolutely loved every minute of it. We couldn't have pulled it off without our amazing vendors, including our wedding planner who coordinated with Joy at the Hilton. Thank you! Read less
Services Used: Wedding Venue
Default vendor profile pic
Adrian
Wedding:
7/7/2012
4.7/5.0
The Palmer House is undeniably beautiful and impressive. It was the perfect contrast to our reception, which was in a concert venue/bar in Lincoln Park. We chose it because it was by far the best value we could find for our guests in a room block, and because it would give them the opportunity to really enjoy downtown Chicago in case they wanted to make a mini-vacation out of our wedding weekend. I also love the history and old-school architecture of the place. We were in an updated suite, which was HUGE, and perfect for having groups of friends and family visit us. Also, seemed to be designed with bridal preparations (hair/makeup/nails) for large groups in mind, which we took full advantage of.

Pros
We were able to make a lot of changes and additions to our room block
The renovated rooms are very nice
The hotel is very "fancy" for people coming in from out-of-town...lots of little details that make people feel special :)
It is easily accessible for public transportation and there are always plenty of cabs waiting outside
Location
The spa is really nice, if not a bit expensive!

Cons
Our gift bags were delivered at odd times and rather inconsistently from room-to-room (you have to pay $5 per bag)
A standard KING room is very small
The hotel is very large, and our guests were scattered everywhere
Parking is expensive, unless you find a good deal ahead of time
The Palmer House is undeniably beautiful and impressive. It was the perfect contrast to our reception, which was in a Read more...
The Palmer House is undeniably beautiful and impressive. It was the perfect contrast to our reception, which was in a concert venue/bar in Lincoln Park. We chose it because it was by far the best value we could find for our guests in a room block, and because it would give them the opportunity to really enjoy downtown Chicago in case they wanted to make a mini-vacation out of our wedding weekend. I also love the history and old-school architecture of the place. We were in an updated suite, which was HUGE, and perfect for having groups of friends and family visit us. Also, seemed to be designed with bridal preparations (hair/makeup/nails) for large groups in mind, which we took full advantage of.

Pros
We were able to make a lot of changes and additions to our room block
The renovated rooms are very nice
The hotel is very "fancy" for people coming in from out-of-town...lots of little details that make people feel special :)
It is easily accessible for public transportation and there are always plenty of cabs waiting outside
Location
The spa is really nice, if not a bit expensive!

Cons
Our gift bags were delivered at odd times and rather inconsistently from room-to-room (you have to pay $5 per bag)
A standard KING room is very small
The hotel is very large, and our guests were scattered everywhere
Parking is expensive, unless you find a good deal ahead of time Read less
Services Used: Unique Services
Default vendor profile pic
Jacquelyn
Wedding:
10/1/2011
3.0/5.0
I will say that our wedding at Palmer House was incredible. It was the best day of our lives. Dennis Chaffee was unbelievable and we are so grateful we had the opportunity to work with him--he was calming, helpful, professional and knowledgeable. If I had to rate PH solely on Dennis, I would have give them 5 starts across the board. Unfortunately, booking and getting our contract set was difficult to say the least because we weren't getting responses from the department in charge of booking receptions. Additionally, about 6 weeks before our wedding PH called us to let us know they double booked our reception ballroom (which we booked 20 months in advance). After a lot of back and forth, it was all straightened out--again, thanks to Dennis. He saved the day for us and we couldn't have been happier with his service and how perfect he made our day.
I will say that our wedding at Palmer House was incredible. It was the best day of our lives. Dennis Chaffee was Read more...
I will say that our wedding at Palmer House was incredible. It was the best day of our lives. Dennis Chaffee was unbelievable and we are so grateful we had the opportunity to work with him--he was calming, helpful, professional and knowledgeable. If I had to rate PH solely on Dennis, I would have give them 5 starts across the board. Unfortunately, booking and getting our contract set was difficult to say the least because we weren't getting responses from the department in charge of booking receptions. Additionally, about 6 weeks before our wedding PH called us to let us know they double booked our reception ballroom (which we booked 20 months in advance). After a lot of back and forth, it was all straightened out--again, thanks to Dennis. He saved the day for us and we couldn't have been happier with his service and how perfect he made our day. Read less
Services Used: Catering, Wedding Venue

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17 East Monroe Street, Chicago, IL 60603 See On Map
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