Quality of Service
We had our wedding reception dinner at "Le Buffet" at Paris Casino and hotel. We were able to book the private room "Alsace", as we didn't want to be in the main dining area. Food was fabulous, and the buffet idea was well worth it as guests were able to have a different variety of choices of what they wanted to it. Excellent dessert section of the buffet as well (perhaps too excellent, as we wound up having a lot of left over wedding cake ?) The only glitch at the end of this was that the manager of the buffet location insisted that the bill wasn't paid (which it was via our wedding co-ordinator) and after about 20 mins of arguing with him, I wound up paying it again on our credit card. I was irritated about this, and of course the arguing with him made us late in joining the rest of the party out on Freemont Street. I had sent an e-mail off to our wedding co-ordinator immediately after the incident and received a reply first thing in the morning, with her apologizing profusely. It appears that the manager (new to the position) didn't know how to read the invoice on their computer, and that the bill had been paid a few days prior to our event. I was immediately refunded back the amount that was charged, but just wish this incident hadn't happened as it did put a small damper on the whole day. Overall the food was good.
Services Used: Wedding Cake, Wedding Venue
I used the Paris for my wedding ceremony. We used the Chapel Paradis. The decor was beautiful and I couldnt have been happeir with the location. The value for the package could have been better but was within the going rate. My one complaint is the email communication with my "wedding coridinator" whom I paid for within my package was poor. The only time I felt I ever received a response was when I wanted to pay for something. I also asked her to charge me for all the remaining purchases and was told it was taken care of only to have a bomb dropped a month before the wedding I still owed a large amount because it wasnt.
Services Used: Ceremony Music, Flowers, Officiant, Photography, Wedding Planning, Videography
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