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Peggy's Bridal

Rochester , NY

LOCATION

Rochester, NY US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.8
out of 5.0
3.7/5.0
3.6/5.0
4.0/5.0
3.8/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
1.0/5.0
Very disappointed! The Bridesmaids dresses arrived 2 months after promised. I understand that was the manufacturers error. My daughters bridesmaid dress needed very little alterations. After a tuck in the bust area, the entire dress went wrong! When it was semi corrected they wanted to charge an additional $65. When the seamstresses error was pointed out, the entire staff went silent and my daughters presence was ignored. She packed up her (very uneven hemline gown) and left without being spoken to. This gown was $240 with $45 in alterations, she did not pay the additional $65. I will speak out of turn because I'm sure the bride will not complain, however the brides bustle broke within 5 minutes of being in place. This left the bridal party pinning her very beautiful bridal gown. I will not return to Peggy's bridal in the future.
Very disappointed! The Bridesmaids dresses arrived 2 months after promised. I understand that was the manufacturers error. Read more...
Very disappointed! The Bridesmaids dresses arrived 2 months after promised. I understand that was the manufacturers error. My daughters bridesmaid dress needed very little alterations. After a tuck in the bust area, the entire dress went wrong! When it was semi corrected they wanted to charge an additional $65. When the seamstresses error was pointed out, the entire staff went silent and my daughters presence was ignored. She packed up her (very uneven hemline gown) and left without being spoken to. This gown was $240 with $45 in alterations, she did not pay the additional $65. I will speak out of turn because I'm sure the bride will not complain, however the brides bustle broke within 5 minutes of being in place. This left the bridal party pinning her very beautiful bridal gown. I will not return to Peggy's bridal in the future. Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
5/3/2014
5.0/5.0
I found the dress of my dreams at Peggy's along with my bridesmaids dresses and my mother's dress as well. Everyone at Peggy's was an absolute joy to work with. They did everything we asked, worked with our schedules as we would drive in from Syracuse, they were all so patient and always so pleasant. Marilyn and her staff are the best in the business hands down!
I found the dress of my dreams at Peggy's along with my bridesmaids dresses and my mother's dress as well. Everyone at Read more...
I found the dress of my dreams at Peggy's along with my bridesmaids dresses and my mother's dress as well. Everyone at Peggy's was an absolute joy to work with. They did everything we asked, worked with our schedules as we would drive in from Syracuse, they were all so patient and always so pleasant. Marilyn and her staff are the best in the business hands down! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
I was surprised by all of the negative reviews. Peggy's has tags on all of their dresses and will not hesitate to tell you the designer for each one. My consultant couldn't have been more helpful, and she was also one of the seamstresses. She created a wonderful experience and had some wonderfully unique ideas for bustles. I know several brides who have gone to Peggy's, and all have had great experiences.
I was surprised by all of the negative reviews. Peggy's has tags on all of their dresses and will not hesitate to tell you Read more...
I was surprised by all of the negative reviews. Peggy's has tags on all of their dresses and will not hesitate to tell you the designer for each one. My consultant couldn't have been more helpful, and she was also one of the seamstresses. She created a wonderful experience and had some wonderfully unique ideas for bustles. I know several brides who have gone to Peggy's, and all have had great experiences. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.7/5.0
I went into Peggy's bridal to try on bridal gowns and also to have 2 of my bridesmaids look at dresses. This was the first shop we went to, so I had not yet tried on a gown. I am a larger girl, as well as one of my bridesmaids being larger. Unfortunatly, there was only one dress in the entire store that I was able to try on. There were NO dresses that my larger sized bridesmaid could try on. The woman helping me also tried to hand me a slip with a bra to wear, that looked like she chose the smallest size, with the smallest cup size, that they had. I didn't expect that they would have 100's of dresses for me to try on, and I wore my own strapless bra, because I knew they wouldn't have anything for me there. But to have ONE plus size dress in the entire store?

Beyond this, the salelady was not helpful or understanding. She suggested that I simply "Hold the dresses up in front of you" to see if I like them, and then order the dress in a larger size, which I would have to pay for. I am not comfortable paying $1500 for a dress that I have never tried on! She also acted like I was being unreasonable when I declined to hold the dresses up to myself. She also began to argue with me about fitting into the bra/slip that she offered. telling me she could go get a D cup when I told her I wear a G cup and I didn't expect them to carry that in the store.

I was not expecting to be able to try on every dress in the store. But I was expecting to try on more than one. I was also expecting to be treated with more respect and understanding. It was insulting and demeaning to be unable to try on more than one dress, and to be looked at like I was unreasonable for expecting them to have a few more dresses in larger sizes.

I left Peggy's bridal holding back tears. That should NOT have been my first experience trying on bridal gowns.
I went into Peggy's bridal to try on bridal gowns and also to have 2 of my bridesmaids look at dresses. This was the first Read more...
I went into Peggy's bridal to try on bridal gowns and also to have 2 of my bridesmaids look at dresses. This was the first shop we went to, so I had not yet tried on a gown. I am a larger girl, as well as one of my bridesmaids being larger. Unfortunatly, there was only one dress in the entire store that I was able to try on. There were NO dresses that my larger sized bridesmaid could try on. The woman helping me also tried to hand me a slip with a bra to wear, that looked like she chose the smallest size, with the smallest cup size, that they had. I didn't expect that they would have 100's of dresses for me to try on, and I wore my own strapless bra, because I knew they wouldn't have anything for me there. But to have ONE plus size dress in the entire store?

Beyond this, the salelady was not helpful or understanding. She suggested that I simply "Hold the dresses up in front of you" to see if I like them, and then order the dress in a larger size, which I would have to pay for. I am not comfortable paying $1500 for a dress that I have never tried on! She also acted like I was being unreasonable when I declined to hold the dresses up to myself. She also began to argue with me about fitting into the bra/slip that she offered. telling me she could go get a D cup when I told her I wear a G cup and I didn't expect them to carry that in the store.

I was not expecting to be able to try on every dress in the store. But I was expecting to try on more than one. I was also expecting to be treated with more respect and understanding. It was insulting and demeaning to be unable to try on more than one dress, and to be looked at like I was unreasonable for expecting them to have a few more dresses in larger sizes.

I left Peggy's bridal holding back tears. That should NOT have been my first experience trying on bridal gowns. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.5/5.0
My bridesmaids ordered from 2 bridal shops. One being Peggy's. Three of my girls ordered from a different shop in January and received their dresses by the middle of March. Two of my girls ordered from Peggy's in November and received their dresses last week. I firmly believed that Peggy's did not place the order or maybe they even forgot about it. I was spoken to rudely by the people every time they answered the phone. I hate this place it is dirty, cheap and I would never recommend anyone purchase anything from there. Once you go pick up your dress they act like you do not matter. When we picked up the dresses they just put them up on a hook and then disappeared. When we asked to try them on they seemed annoyed that we would even bother to ask them for a dressing room. This place is awful.
My bridesmaids ordered from 2 bridal shops. One being Peggy's. Three of my girls ordered from a different shop in January Read more...
My bridesmaids ordered from 2 bridal shops. One being Peggy's. Three of my girls ordered from a different shop in January and received their dresses by the middle of March. Two of my girls ordered from Peggy's in November and received their dresses last week. I firmly believed that Peggy's did not place the order or maybe they even forgot about it. I was spoken to rudely by the people every time they answered the phone. I hate this place it is dirty, cheap and I would never recommend anyone purchase anything from there. Once you go pick up your dress they act like you do not matter. When we picked up the dresses they just put them up on a hook and then disappeared. When we asked to try them on they seemed annoyed that we would even bother to ask them for a dressing room. This place is awful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.5/5.0
3 fittings. Each fitting got worse instead of better. Final fitting: darts on front were several inches different from each other. An incredible mistake to present to customer. In fairness, someone was able to finally fix that problem on the spot. On the wedding day the dress still was not a perfect fit, not up the standards that were expected after all those iterations.
3 fittings. Each fitting got worse instead of better. Final fitting: darts on front were several inches different from Read more...
3 fittings. Each fitting got worse instead of better. Final fitting: darts on front were several inches different from each other. An incredible mistake to present to customer. In fairness, someone was able to finally fix that problem on the spot. On the wedding day the dress still was not a perfect fit, not up the standards that were expected after all those iterations. Read less
Services Used: Dress & Attire
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Rae
Wedding:
1/26/2013
5.0/5.0
If you want to feel like you are family while choosing a dress - this is the place! BEST PLACE IN ROCHESTER! I will miss seeing the women weekly there! LOVED THEM!
If you want to feel like you are family while choosing a dress - this is the place! BEST PLACE IN ROCHESTER! I will miss Read more...
If you want to feel like you are family while choosing a dress - this is the place! BEST PLACE IN ROCHESTER! I will miss seeing the women weekly there! LOVED THEM! Read less
Services Used: Dress & Attire
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Kirsten
Wedding:
10/6/2012
5.0/5.0
Peggy's Bridal was great when it came to helping me find the perfect dress for my wedding day! I had three fittings right before the big day and my dress fit like a glove!
Peggy's Bridal was great when it came to helping me find the perfect dress for my wedding day! I had three fittings right Read more...
Peggy's Bridal was great when it came to helping me find the perfect dress for my wedding day! I had three fittings right before the big day and my dress fit like a glove! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
12/23/2011
4.2/5.0
Peggy's was a great place to get a wedding dress. They helped me find a great dress that I loved. The seamstress there was by far the best one I have ever been to. Very kind, professional, and talented. Had 3 fittings to make sure everything was perfect.
Peggy's was a great place to get a wedding dress. They helped me find a great dress that I loved. The seamstress there was Read more...
Peggy's was a great place to get a wedding dress. They helped me find a great dress that I loved. The seamstress there was by far the best one I have ever been to. Very kind, professional, and talented. Had 3 fittings to make sure everything was perfect. Read less
Services Used: Dress & Attire
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scompter
Wedding:
10/29/2011
4.4/5.0
Many folks would agree that the associate you work with at a bridal shop can make or break your experience. Marilyn at Peggy's Bridal is fantastic! I was looking for a very alternative wedding dress (it was navy blue!) and Marilyn made me feel just as important as every other bride... which had not been my experience elsewhere. The shop was incredibly flexible with scheduling and made terrific recommendations when it came to shoes and hair. Loved my experience with Marilyn.
Many folks would agree that the associate you work with at a bridal shop can make or break your experience. Marilyn at Read more...
Many folks would agree that the associate you work with at a bridal shop can make or break your experience. Marilyn at Peggy's Bridal is fantastic! I was looking for a very alternative wedding dress (it was navy blue!) and Marilyn made me feel just as important as every other bride... which had not been my experience elsewhere. The shop was incredibly flexible with scheduling and made terrific recommendations when it came to shoes and hair. Loved my experience with Marilyn. Read less
Services Used: Dress & Attire
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