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Petal Garden, Inc.

Binghamton , NY

LOCATION

219 Corporate Dr
Binghamton, NY 13904 US (map)

PHONE

607-217-1032

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Petal Garden is the premier source for freeze dried and silk rose petals. Since 1998, brides have come to us to add that elegant touch to their weddings.

866-878-5770... Read more
Petal Garden is the premier source for freeze dried and silk rose petals. Since 1998, brides have come to us to add that elegant touch to their weddings.

866-878-5770 ww@petalgarden.com Read less
Flowers , Unique Services

PHOTOS

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INFO FOR FLOWERS

Which of the following services do you provide?
Delivery

REVIEWS

4.5
out of 5.0
4.5/5.0
4.6/5.0
4.6/5.0
4.4/5.0
4.4/5.0
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duana
Wedding:
8/22/2015
4.9/5.0
very professional, and I received my order sooner than expected!!! I would recommend to a family or friend!
very professional, and I received my order sooner than expected!!! I would recommend to a family or friend!
very professional, and I received my order sooner than expected!!! I would recommend to a family or friend! Read less
Services Used: Flowers
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
They were perfect! One of the prettiest parts of all the wedding decor, and I will highly recommend them again and again. The colors and quality were lovely. Great product, great service.
They were perfect! One of the prettiest parts of all the wedding decor, and I will highly recommend them again and again. Read more...
They were perfect! One of the prettiest parts of all the wedding decor, and I will highly recommend them again and again. The colors and quality were lovely. Great product, great service. Read less
Services Used: Flowers, Unique Services
Wwnetwork 128
Anonymous
Wedding:
Recently Married
4.8/5.0
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I used both freeze dried and silk. They arrived promptly and were well packaged. They kept very well. The petals around our centerpieces were the perfect touch of elegance that I was looking for!
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I Read more...
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I used both freeze dried and silk. They arrived promptly and were well packaged. They kept very well. The petals around our centerpieces were the perfect touch of elegance that I was looking for! Read less
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

Glad we could add an elegant touch to your wedding, thank you for your great review!
Default vendor profile pic
Monica
Wedding:
10/7/2014
5.0/5.0
Tina just went above and beyond to get my last minute order to me as economical as possible in time for our wedding! Wonderful to work with! ♥
Tina just went above and beyond to get my last minute order to me as economical as possible in time for our wedding! Read more...
Tina just went above and beyond to get my last minute order to me as economical as possible in time for our wedding! Wonderful to work with! ♥ Read less
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

Thanks for the compliments! Tina drove it to Fedex after work to make sure you'd have it in time.
Default vendor profile pic
Private User
Wedding:
6/1/2014
4.8/5.0
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I used both freeze dried and silk. They arrived promptly and were well packaged. They kept very well. The petals around our centerpieces were the perfect touch of elegance that I was looking for!
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I Read more...
I used their flower petals for tossing and table decoration and they were lovely. I was very happy with my decision! I used both freeze dried and silk. They arrived promptly and were well packaged. They kept very well. The petals around our centerpieces were the perfect touch of elegance that I was looking for! Read less
Services Used: Flowers
Default vendor profile pic
Private User
Wedding:
5/3/2014
5.0/5.0
I wanted affordable centerpieces without compromising on the look... after receiving a sample from Petal Garden, we went with lanterns surrounded by freeze dried rose petals. I had some concerns the color would be faded or the petals would be brownish, but not the case at all. The petals were whole, held up well, and had a lovely purple color. I ordered a second box 2 weeks before the wedding and the customer service rep was wonderful in making sure it arrived on time.
I wanted affordable centerpieces without compromising on the look... after receiving a sample from Petal Garden, we went Read more...
I wanted affordable centerpieces without compromising on the look... after receiving a sample from Petal Garden, we went with lanterns surrounded by freeze dried rose petals. I had some concerns the color would be faded or the petals would be brownish, but not the case at all. The petals were whole, held up well, and had a lovely purple color. I ordered a second box 2 weeks before the wedding and the customer service rep was wonderful in making sure it arrived on time. Read less
Services Used: Flowers, Unique Services
Default vendor profile pic
Diana
Wedding:
6/21/2013
5.0/5.0
I ordered freeze dried rose petals to decorate a honeymoon suite, and was completely satisfied with my purchase. Shipping was speedy, and the petals were exactly what I had hoped for...a rich color, and intact without little broken pieces. A wonderful company to do business with.
I ordered freeze dried rose petals to decorate a honeymoon suite, and was completely satisfied with my purchase. Shipping Read more...
I ordered freeze dried rose petals to decorate a honeymoon suite, and was completely satisfied with my purchase. Shipping was speedy, and the petals were exactly what I had hoped for...a rich color, and intact without little broken pieces. A wonderful company to do business with. Read less
Services Used: Flowers
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Jennifer
Wedding:
4/4/2013
4.8/5.0
Ordered freezer dried rose petals and they were better than I expected. Their website is very helpful in picking the right amount and how to use when the day of the wedding. Good quality!
Ordered freezer dried rose petals and they were better than I expected. Their website is very helpful in picking the right Read more...
Ordered freezer dried rose petals and they were better than I expected. Their website is very helpful in picking the right amount and how to use when the day of the wedding. Good quality! Read less
Services Used: Flowers
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.0/5.0
I had a horrible experience with this company. I purchased two boxes of rose petals for my flower girl on 3/19. The items shipped by the next day, 3/20, and I starting tracking the package. The item was supposed to arrived on Friday 3/22 and the last available tracking information said it left NY on 3/21. As of today, 3/26, I still have no package and I am only in PA.

I called the company and that woman who answered couldn't help me at all. She couldn't track it and it if it was lost, she said she couldn't do anything for me. What terrible service. They ship with a method they cannot track and offer no options if the product is lost.

I told her I would make a purchase from another company and there was silence on the line. So I said goodbye, no answer again and I hung up.
I had a horrible experience with this company. I purchased two boxes of rose petals for my flower girl on 3/19. The items Read more...
I had a horrible experience with this company. I purchased two boxes of rose petals for my flower girl on 3/19. The items shipped by the next day, 3/20, and I starting tracking the package. The item was supposed to arrived on Friday 3/22 and the last available tracking information said it left NY on 3/21. As of today, 3/26, I still have no package and I am only in PA.

I called the company and that woman who answered couldn't help me at all. She couldn't track it and it if it was lost, she said she couldn't do anything for me. What terrible service. They ship with a method they cannot track and offer no options if the product is lost.

I told her I would make a purchase from another company and there was silence on the line. So I said goodbye, no answer again and I hung up. Read less
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

I am sorry your rose petals have not arrived yet. I believe I found the order you are referring to and see that you changed from the default shipping method of FedEx Ground, which includes insurance and a guaranteed delivery time, to the USPS First Class Mail option.

While the cost is only $2.99 for shipping, First Class Mail is not insured, has limited tracking, and does not have a guaranteed transit time, as we state in several places on our website and in the checkout system. Since the two bags of silk rose petals you ordered only came to $5.98, I can see why you selected it from the 8 other shipping options available, as it was a low cost alternative. Unfortunately, with the mail, we find that while most shipments are delivered within 3-5 days, some take up to 14 days. Proximity to our location does not seem to matter as we find shipments to California are often delivered faster than some within New York.

I spoke with our customer service representative that you spoke with when you called today. She did say she presented you with several options that we offer when a package has not been delivered yet, including waiting a few more days since it had not even been a week, or sending a replacement order at no additional cost for the petals. It is possible that your call was disconnected while she was giving you your options as you mentioned not receiving a response. Please give us a call at 607-217-1032 or email us at orders@petalgarden.com so we can take care of this for you.

UPDATE - 4/3/13

The petals were delivered on Monday, within the 14 day time frame for First Class Mail shipping.
Default vendor profile pic
Anonymous
Wedding:
[Private]
5.0/5.0
very helpful, will recommend to anyone
very helpful, will recommend to anyone
very helpful, will recommend to anyone Read less
Services Used: Flowers

DEALS

Free sample of silk rose petals
Print Deal
Redeem In-Store  
Choose up to ten colors of silk rose petals, mailed at no cost, to match your wedding decor.
Deal #WW959204ce59a50f93
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MAP

 
219 Corporate Dr, Binghamton, NY 13904 See On Map
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