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Petal Garden, Inc.

Binghamton , NY

LOCATION

219 Corporate Dr
Binghamton, NY US 13904 (map)

PHONE

607-217-1032

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Petal Garden is the premier source for freeze dried and silk rose petals. Since 1998, brides have come to us to add that elegant touch to their weddings.

866-878-5770... Read more
Petal Garden is the premier source for freeze dried and silk rose petals. Since 1998, brides have come to us to add that elegant touch to their weddings.

866-878-5770 ww@petalgarden.com Read less
Unique Services , Flowers

PHOTOS

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INFO FOR FLOWERS

Do you offer free or for charge consultations?
Free
Do you provide free or for charge sample arrangements?
Free
Do you offer delivery, set up, and breakdown services?
Delivery
What type of decor (if any) do you offer?
Freeze dried and silk rose petals

REVIEWS

4.4
out of 5.0
4.4/5.0
4.6/5.0
4.5/5.0
4.4/5.0
4.4/5.0
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Private User
Wedding:
5/3/2014
5.0/5.0
I wanted affordable centerpieces without compromising on the look... after receiving a sample from Petal Garden, we went with lanterns surrounded by freeze dried rose petals. I had some concerns the color would be faded or the petals would be brownish, but not the case at all. The petals were whole, held up well, and had a lovely purple color. I ordered a second box 2 weeks before the wedding and the customer service rep was wonderful in making sure it arrived on time.
Services Used: Flowers, Unique Services
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Diana
Wedding:
6/21/2013
5.0/5.0
I ordered freeze dried rose petals to decorate a honeymoon suite, and was completely satisfied with my purchase. Shipping was speedy, and the petals were exactly what I had hoped for...a rich color, and intact without little broken pieces. A wonderful company to do business with.
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Speedy delivery, and a lot more petals that I had expected which was a pleasant surprise. My only complaint is that the ivory was more yellow than anything. I will be placing another order for white to hopefully compensate for the yellow.
Services Used: Flowers
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Anonymous
Wedding:
1/5/2013
5.0/5.0
Can say nothing wrong only good. I was worried that the petals would not arrive as we had a very short time to get things done but the turn around time was about 3 days. The petals we ordered were ecactly as the samples.I strongly recommend this vendor.
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
5.0/5.0
What an amazing company! I needed the flower petals earlier than Petal Garden had planned to send them. My daughter needed to match some of the petals colors with some other items she needed. After I received their e-mail stating the date I would receive them, I e-mailed them (after hours) to request an earlier receipt date. I called them the next morning to verify. Not only was the lady I spoke with SO very nice, they had already prepared the items and were shipping them to me that day! I received them in plenty of time to take them to my daughter who lives in another city. I couldn't have asked for a more perfect experience.
Services Used: Flowers
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Happy Mothers of Bride & Groom!
Wedding:
10/13/2012
5.0/5.0
I was very impressed with Petal Gardens. I ordered samples of the organza 6x9 bag to see if the ornament for the Bridal Shower would fit in it. To my surprise it fit perfectly. We chose the white color. My daughter's bridal shower isn't until September 2012 but I figured we should get everything ready. I can't wait for her to see them at her Bridal Shower! This company sent out the samples so fast and now I just ordered 50 of them. Can't wait to put the ornaments into the bags! THANKS Petal Gardens
Services Used: Favors & Gifts
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Patrice
Wedding:
10/13/2012
5.0/5.0
I ordered burgundy, marigold, and tangerine silk rose petals for my fall wedding. And the colors were exactly as advertised! Very pretty and vibrant. I'm even going to order more of them, now that I know that they do not look cheep.
Services Used: Favors & Gifts, Flowers, Unique Services
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I ordered silk flower petals from a few different companies. The petals from the Petal Garden far exceeded the others in quality and choice of colors without being super expensive.
Services Used: Flowers
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Shelby
Wedding:
2/28/2012
5.0/5.0
I needed some crazy colors for my wedding so i ordered the big bag that has a mixture of everything! I was so pleased with my purchase not only for the product but the speed in which I received it. I will definitely be back and recommend the Petal Garden to anyone needing perfectly price quality petals.
Services Used: Flowers
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m
Wedding:
10/29/2011
5.0/5.0
Great company; will order from here agian
Services Used: Flowers
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Mrs. Couch
Wedding:
10/7/2011
5.0/5.0
These freeze dried rose petals were 100% perfect. They made up my aisle, the table decorations, dance floor decor, and were completely biodegradable. The petal color was vivid and they clung to my long dress all night. Bravo!
Services Used: Flowers
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jenniferg
Wedding:
8/12/2011
5.0/5.0
awesome company to work with and they were very helpful when it came to color matching. i told them my wedding colors and they sent me samples of the ones i wanted and a few more so that i could pick the ones that were right for me.
Services Used: Flowers
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dina.bride
Wedding:
7/16/2011
5.0/5.0
I bought silk rose petals and they were wonderful quality compared to another cheaper site I bought from to match my wedding colors. I would recommend to double the amount your think you should get. I needed rose petals for a 50' aisle and I ended up ordering more petals to double the amount.
Truly beautiful and wonderful petals for the price! And they shipped the orders out fast and as stated in the delivery information.
Services Used: Unique Services
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Anastasia
Wedding:
5/28/2011
5.0/5.0
Our rose petals (we ordered over 10,000!) were perfect. They were high quality and arrived just days after I ordered them. I love their online rose petal calculator too. SOO HELPFUL. thank you petal garden! Finally, a decor vendor you can trust.
Services Used: Flowers
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Amie
Wedding:
5/23/2009
5.0/5.0
I ordered some freeze dried petal to use as part of our centerpieces. For $2 they will send you up to 10 different color samples and when you order they will ship your order based on your event date which was nice. The petals were of exceptional quality. The colors were great and after letting them sit our for a week or so they really softened up...not as soft as a fresh petal but they were no longer brittle. They looked like fresh petals, not dried.
Services Used: Flowers
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Dee
Wedding:
2/14/2011
5.0/5.0
I received my order in about 4 business days by regular mail. I bought several colors. They are so nice, I'd like to buy all the other colors just to check them out!
Services Used: Flowers
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RPerez
Wedding:
5/1/2010
5.0/5.0
We order rose petals for tables and the flower girl.I called the ordered in and had alot of questions before ordering my rose petals.They answered all my questions and they were really helpful.If I ever have to plan a wedding again i will use this company again.
Services Used: Flowers
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MARIEL SHOCKLEY
Wedding:
4/20/2010
5.0/5.0
Great customer service. Quality product !!!
Services Used: Flowers
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pat_quezada
Wedding:
3/3/2010
5.0/5.0
Fast delivery! Perfectly packaged!
Services Used: Flowers
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Collette594
Wedding:
5/28/2011
5.0/5.0
Very helpful and friendly!
Services Used: Flowers
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Kelly
Wedding:
10/10/2010
4.9/5.0
I ordered 120 cups of rose petals for tossing cups and to line the aisle at the ceremony. I put a note on the order form that I would appreciate it if they could make the mix more “lavender/purple” if it was possible. When the petals arrived I was surprised to see that they did such an amazing job of getting me a total purple mix of rose petals. Not only that there was a note on my invoice that said they gave me extra petals since there was some ivory mixed in. Awesome.
Services Used: Unique Services
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Aj
Wedding:
8/2/2008
4.9/5.0
So much cheaper than fresh petals and really easy to use!
Services Used: Unique Services
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Jennifer
Wedding:
4/4/2013
4.8/5.0
Ordered freezer dried rose petals and they were better than I expected. Their website is very helpful in picking the right amount and how to use when the day of the wedding. Good quality!
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
4.6/5.0
I was contacted within 10 minutes of placing the order to confirm and it was shipped out the next day! I received within days of ordering them!

The only complaint I have is that many of the petals were bent or had folds, which in the way I am planning on using them, does not work well, but I am going to try to work around it!
Services Used: Flowers
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cfallgood
Wedding:
8/2/2008
4.0/5.0
I don't think the coupon that came with the sample should have an expiration date. And if it does it should be more than just a couple weeks after your sample order.
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

Although we state on the coupon that the order must be placed within 30 days of ordering the sample, we have always honored the discount regardless of the date. We do, however, recommend that you don't wait too long to order as colors can change from time to time.
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Private User
Wedding:
12/29/2012
2.2/5.0
Very disappointed that the petals I received in the mail are PURPLE and NOT blue like the picture. What makes it worse is that I paid 8.95 for shipping which they do not refund if I return the petals AND they charge a 20% restocking charge, on top of the shipping I would have to pay to ship it back. Not even worth returning to get 1/3 of what I paid. They should have more lenient return policies since their colors are not what the picture shows. Do not conduct business with them, your petals won't be the color in the picture.UGH!
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

I'm sorry the color was not what you expected. We have 85 colors to choose from, including 11 shades of blue, so I'm sure one of them would work for you. Since colors can look different on a computer monitor, we offer free samples at:
http://www.petalgarden.com/silk-samples.htm

I looked up your order and you indicated your wedding is in June, so you have plenty of time to exchange. There are no restocking charges for exchanges, and if for some reason you received the wrong color, we would pay all the shipping charges. Please give us a call or send us an email and you'll find we are very easy to work with.
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Victoria
Wedding:
10/16/2012
1.0/5.0
Very upset with the petals, didnt realize how few petals i would get for $50. rip off. id want my money back!!!
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

We are very sorry to hear you are not fully satisfied with your purchase. It can be difficult to imagine what a particular quantity of petals looks like, which is why we have a quantity calculator page, along with photos of the different sizes at http://www.petalgarden.com/petalcalc.htm. Please call us at 866-878-5770 if you wish to return the petals or to see what we can do to help make your wedding as you envision it.
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Anonymous
Wedding:
1+ year ago
1.0/5.0
I had a horrible experience with this company. I purchased two boxes of rose petals for my flower girl on 3/19. The items shipped by the next day, 3/20, and I starting tracking the package. The item was supposed to arrived on Friday 3/22 and the last available tracking information said it left NY on 3/21. As of today, 3/26, I still have no package and I am only in PA.

I called the company and that woman who answered couldn't help me at all. She couldn't track it and it if it was lost, she said she couldn't do anything for me. What terrible service. They ship with a method they cannot track and offer no options if the product is lost.

I told her I would make a purchase from another company and there was silence on the line. So I said goodbye, no answer again and I hung up.
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

I am sorry your rose petals have not arrived yet. I believe I found the order you are referring to and see that you changed from the default shipping method of FedEx Ground, which includes insurance and a guaranteed delivery time, to the USPS First Class Mail option.

While the cost is only $2.99 for shipping, First Class Mail is not insured, has limited tracking, and does not have a guaranteed transit time, as we state in several places on our website and in the checkout system. Since the two bags of silk rose petals you ordered only came to $5.98, I can see why you selected it from the 8 other shipping options available, as it was a low cost alternative. Unfortunately, with the mail, we find that while most shipments are delivered within 3-5 days, some take up to 14 days. Proximity to our location does not seem to matter as we find shipments to California are often delivered faster than some within New York.

I spoke with our customer service representative that you spoke with when you called today. She did say she presented you with several options that we offer when a package has not been delivered yet, including waiting a few more days since it had not even been a week, or sending a replacement order at no additional cost for the petals. It is possible that your call was disconnected while she was giving you your options as you mentioned not receiving a response. Please give us a call at 607-217-1032 or email us at orders@petalgarden.com so we can take care of this for you.

UPDATE - 4/3/13

The petals were delivered on Monday, within the 14 day time frame for First Class Mail shipping.
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D1uber
Wedding:
8/1/2009
1.0/5.0
Unfortunately, I had a horrible experience with Petal Garden. I placed my petal order in May for a mid July delivery. When I did not receive my petals as expected, I called to inquire about the delivery status. I was told my petals had already been delivered and that I needed to check with Fed Ex. When I contacted Fed Ex (which I feel I should not have been the one to do this), they confirmed that they had delivered my petals, however I was still petal-less...either the box was stolen, or it was delivered to the wrong house (which is the more plausible situation). I explained this to Petal Garden, who said my options were to reorder the petals or wait to see if the box is found. IF they got a refund from Fed Ex, they would refund me at that time. Needless to say, I did not feel I should have to reorder and repay for another bunch of petals. This was poor customer service; Fed Ex is an extension of their business. They choose who they use, and what method they use to deliver their product (ie: no signature is required upon delivery). I explained my feelings and expectations to the owner, who compounded the poor customer service with saying "There is no way I will replace the petals, it's too late to make you happy". I never received my original petal order, nor did I place a new order. I certainly am not a happy customer, however, being treated correctly would have made me happy, even after there was a problem.
Services Used: Flowers
Petal Garden, Inc. responded with the following comments:

We offer a choice of FedEx, UPS, or USPS for shipping, with several methods to select from each carrier (such as ground or air). She selected FedEx, and unfortunately, as can happen with any carrier, her package was missing after the tracking showed it was delivered. Our policy in this situation is for the customer to either reorder or wait for the outcome of the tracer. We then submit a claim with the carrier, and if the carrier is unable to prove delivery to a secure location at the correct address, we refund the customer in full for the disputed delivery or reship the order at no cost. This customer, however, requested us to both credit her in full for the disputed delivery in addition to having us ship a replacement at no cost, in effect having us ship two orders and her ending up paying nothing for either of them. In the end, FedEx validated the claim and the customer received a full refund.

DEALS

Free sample of silk rose petals
Print Deal
Redeem In-Store  
Choose up to ten colors of silk rose petals, mailed at no cost, to match your wedding decor.
Deal #WW959204ce59a50f93
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MAP

 
219 Corporate Dr, Binghamton, NY 13904 See On Map
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