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Petals, The Flower Shoppe Inc

Lakeland , FL

LOCATION

Lakeland, FL US

WEBSITE

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Flowers

REVIEWS

4.7
out of 5.0
4.6/5.0
4.5/5.0
5.0/5.0
4.9/5.0
4.5/5.0
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Christina
Wedding:
10/13/2012
4.2/5.0
The flowers at our reception were beautiful. Since I don't know much about flowers, I had asked Linda to do whatever was prettiest with our colors and budget. The flowers at the reception were slightly different than what we had discussed, but better than anything I could have picked out. Linda did an amazing job!

My bouquet, the boutonnieres, and corsages were a different story. My bouquet was smaller than the bridesmaids bouquets and some of the petals on the roses were browning and fell off during pictures and the ceremony. The boutonnieres were very, very small and the roses on the corsages were wrinkling and brown. Linda had said that if we were not happy with something on the day of the wedding to call and it would be fixed. When I called, I was told that the florist was closed and that I had been routed to an answering service, but our order had been filled as requested. After some persistence, I was told that they would call Linda to see if anything could be done with the order. A few phone calls later we were told that Linda was actually out of town and they had not been able to reach her. Finally, someone was sent to fix my bouquet and boutonnieres, our main issues, because we were running out of time. More roses were added to my bouquet although the browning ones were not removed and a mum was added to the boutonnieres. I had asked for purple stock in my bouquet but was not happy with the way it looked (although, that was not my main issue with the bouquet) so that was also removed. Also, I had requested simple boutonnieres without a rose, but I never imagined they would send something that looked so pathetic.

In the end, they were accommodating and resolved the issue enough that I was satisfied. The person that came to fix the flowers was polite and quick. However, it was hassle to keep going back and forth hours before our wedding and an hour before pictures not knowing if they were actually going to do anything.
The flowers at our reception were beautiful. Since I don't know much about flowers, I had asked Linda to do whatever was Read more...
The flowers at our reception were beautiful. Since I don't know much about flowers, I had asked Linda to do whatever was prettiest with our colors and budget. The flowers at the reception were slightly different than what we had discussed, but better than anything I could have picked out. Linda did an amazing job!

My bouquet, the boutonnieres, and corsages were a different story. My bouquet was smaller than the bridesmaids bouquets and some of the petals on the roses were browning and fell off during pictures and the ceremony. The boutonnieres were very, very small and the roses on the corsages were wrinkling and brown. Linda had said that if we were not happy with something on the day of the wedding to call and it would be fixed. When I called, I was told that the florist was closed and that I had been routed to an answering service, but our order had been filled as requested. After some persistence, I was told that they would call Linda to see if anything could be done with the order. A few phone calls later we were told that Linda was actually out of town and they had not been able to reach her. Finally, someone was sent to fix my bouquet and boutonnieres, our main issues, because we were running out of time. More roses were added to my bouquet although the browning ones were not removed and a mum was added to the boutonnieres. I had asked for purple stock in my bouquet but was not happy with the way it looked (although, that was not my main issue with the bouquet) so that was also removed. Also, I had requested simple boutonnieres without a rose, but I never imagined they would send something that looked so pathetic.

In the end, they were accommodating and resolved the issue enough that I was satisfied. The person that came to fix the flowers was polite and quick. However, it was hassle to keep going back and forth hours before our wedding and an hour before pictures not knowing if they were actually going to do anything. Read less
Services Used: Flowers
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ehc0718
Wedding:
12/11/2010
5.0/5.0
Love my flowers. They were absolutely beautiful. Service was great and they were so easy to work with!
Love my flowers. They were absolutely beautiful. Service was great and they were so easy to work with!
Love my flowers. They were absolutely beautiful. Service was great and they were so easy to work with! Read less
Services Used: Flowers
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fyrfytr9166
Wedding:
9/5/2010
5.0/5.0
Highly recommended. They did an awesome job putting together our flowers. They even had someone come in the day we neeeded to pick them up because the store was closed!
Highly recommended. They did an awesome job putting together our flowers. They even had someone come in the day we neeeded Read more...
Highly recommended. They did an awesome job putting together our flowers. They even had someone come in the day we neeeded to pick them up because the store was closed! Read less
Services Used: Flowers
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Maurine
Wedding:
4/20/2008
4.6/5.0
I loved my flowers I didn't need a whole lot but the quality of what I got was amazing. They held up for a week and I had tulips. They insisted on making 2 boutineres for my groom because tulips don't hold up and they charged for the 2nd one but Ann was very professional and went above and beyond for me
I loved my flowers I didn't need a whole lot but the quality of what I got was amazing. They held up for a week and I had Read more...
I loved my flowers I didn't need a whole lot but the quality of what I got was amazing. They held up for a week and I had tulips. They insisted on making 2 boutineres for my groom because tulips don't hold up and they charged for the 2nd one but Ann was very professional and went above and beyond for me Read less
Services Used: Flowers
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