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Philadelphia Trolley Works

Philadelphia , PA
CONTACT US
CONTACT US

LOCATION

1350 Schuylkill Ave
Philadelphia, PA 19146 US (map)

PHONE

215-389-8687

WEBSITE

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ABOUT US

Philadelphia Trolley Works offers a wide array of vehicles for all your event needs. We have trolleys that range in capacity from 24 to 40 and have three different paint schemes. We also... Read more
Philadelphia Trolley Works offers a wide array of vehicles for all your event needs. We have trolleys that range in capacity from 24 to 40 and have three different paint schemes. We also have vans, minibuses and full size motor coaches. We remind all potential customers to make sure they visit their transportation provider and select their specific vehicle! Transportation is a critical component to your special day; do not leave it to chance! Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Horse and Carriage, Motor Coach, Shuttle, Trolley, Van
Do you have liability insurance?
Yes

REVIEWS

4.5
out of 5.0
4.4/5.0
4.6/5.0
4.5/5.0
4.3/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Just used PTW in Philadelphia to move our guests, on Activity Buses, to and from our hotel. We could not have been happier with our decision to hire Philly Trolley Works. Tyrone made the set up easy (even 1 week prior to the wedding). Buses were clean, on-time, did not need any help finding our locations, and the drivers were very friendly, understanding, and helpful. The guests thought the school buses were fun and loved the transportation. I would definitely recommend to anyone doing a city wedding.
Just used PTW in Philadelphia to move our guests, on Activity Buses, to and from our hotel. We could not have been happier Read more...
Just used PTW in Philadelphia to move our guests, on Activity Buses, to and from our hotel. We could not have been happier with our decision to hire Philly Trolley Works. Tyrone made the set up easy (even 1 week prior to the wedding). Buses were clean, on-time, did not need any help finding our locations, and the drivers were very friendly, understanding, and helpful. The guests thought the school buses were fun and loved the transportation. I would definitely recommend to anyone doing a city wedding. Read less
Services Used: Transportation
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Devon
Wedding:
12/13/2014
5.0/5.0
Having a large wedding party of 30, I knew I needed a vehicle large enough to transport them around Philadelphia on my wedding day. I always had my eyes set on renting a trolley for my wedding, and PTW had the perfect white Victorian trolley to meet my needs! I worked with Tyrone from the day I booked (almost a year in advance) until the day before my wedding. He had excellent communication and customer service, and he constantly assured me that I had nothing to worry about. Not to mention, the price of a trolley was so much more reasonable than renting a limo bus!

The day of the wedding came, and Gary, the trolley driver, was on time and made all of the necessary pick-ups and drop-offs. While I only rode on the trolley for a few minutes, the wedding party said that Gary was awesome and allowed them to have an amazing time!

The trolley added some vintage flare to my wedding and it was an excellent decision! Thank you Tyrone, Gary and PTW for helping to make my day be perfect!!
Having a large wedding party of 30, I knew I needed a vehicle large enough to transport them around Philadelphia on my Read more...
Having a large wedding party of 30, I knew I needed a vehicle large enough to transport them around Philadelphia on my wedding day. I always had my eyes set on renting a trolley for my wedding, and PTW had the perfect white Victorian trolley to meet my needs! I worked with Tyrone from the day I booked (almost a year in advance) until the day before my wedding. He had excellent communication and customer service, and he constantly assured me that I had nothing to worry about. Not to mention, the price of a trolley was so much more reasonable than renting a limo bus!

The day of the wedding came, and Gary, the trolley driver, was on time and made all of the necessary pick-ups and drop-offs. While I only rode on the trolley for a few minutes, the wedding party said that Gary was awesome and allowed them to have an amazing time!

The trolley added some vintage flare to my wedding and it was an excellent decision! Thank you Tyrone, Gary and PTW for helping to make my day be perfect!! Read less
Services Used: Transportation
Philadelphia Trolley Works responded with the following comments:

Hi Devon,
Thank You for your wonderful review. We are very happy that we are a positive memory of your special day.
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DAVID
Wedding:
10/4/2014
0.5/5.0
Philadelphia Trolley Works is by far the worst company I have ever dealt with. After renting both a bus and a trolley for my October wedding, for my guests and wedding party respectively, the trolley driver disappeared for 30 minutes from the hotel, leaving us with no choice other than to over fill the bus intended for wedding guests--a blatant safety hazard and inconvenience to my guests. The trolley thankfully showed up to bring the bride and her parents to the venue... over an hour later. The entire event ran very late because of this negligence, causing us to have to pay an extra $500 to my venue to fit everything in the time left over. Additionally, the trolley driver rushed out of there after the ceremony, even though we had paid for a full 4 hours of time, intending to take photos with the trolley and the wedding party, which never happened. To add insult to injury, after calling the company repeatedly for over 2 months (getting nothing but a run-around) to express our displeasure, the manager treated us like we were trying to hustle him for extra money, and continued to call us to berate us for weeks after the fact. Take my word of advice and AVOID PHILADELPHIA TROLLEY WORKS for their lack of human empathy, respect, and service.
Philadelphia Trolley Works is by far the worst company I have ever dealt with. After renting both a bus and a trolley for Read more...
Philadelphia Trolley Works is by far the worst company I have ever dealt with. After renting both a bus and a trolley for my October wedding, for my guests and wedding party respectively, the trolley driver disappeared for 30 minutes from the hotel, leaving us with no choice other than to over fill the bus intended for wedding guests--a blatant safety hazard and inconvenience to my guests. The trolley thankfully showed up to bring the bride and her parents to the venue... over an hour later. The entire event ran very late because of this negligence, causing us to have to pay an extra $500 to my venue to fit everything in the time left over. Additionally, the trolley driver rushed out of there after the ceremony, even though we had paid for a full 4 hours of time, intending to take photos with the trolley and the wedding party, which never happened. To add insult to injury, after calling the company repeatedly for over 2 months (getting nothing but a run-around) to express our displeasure, the manager treated us like we were trying to hustle him for extra money, and continued to call us to berate us for weeks after the fact. Take my word of advice and AVOID PHILADELPHIA TROLLEY WORKS for their lack of human empathy, respect, and service. Read less
Services Used: Transportation
Philadelphia Trolley Works responded with the following comments:

Philadelphia Trolley Works has been in the transportation industry for almost 40 years, and has performed thousands of transportation movements. We strive for customer satisfaction in all of our services. Because of this, we are known for our outstanding service, and have a stellar reputation in the city.

It is unfortunate, that despite the best of plans, things can go wrong. When this happens our goal is to reach a mutually agreed upon resolution in a timely fashion. We fully understand the importance of performance and timing and will continue to work hard at exceeding expectations and making everyone’s experience with Philadelphia Trolley Works the best it can be.

Sincerely,
Management
Philadelphia Trolley Works/Big Bus Company
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Private User
Wedding:
9/27/2014
5.0/5.0
Finding the right transportation company for our wedding slowly became a nightmare. We had a really hard time finding anyone who would recommend their vendor.

At first I was hesitant to contact them because I thought they would only offer trolleys, which I knew were out of our budget. After speaking to them on the phone for quite a while we learned that they offered exactly what we needed (30 passenger bus) and they seemed like a good fit.They know the city, seemed reliable and their pricing was reasonable.

The day of the wedding our driver was amazing! She was flexible, relaxed and reliable - exactly what we were looking for! I would definitely recommend them to anyone planning a wedding and looking for a reliable transportation company.
Finding the right transportation company for our wedding slowly became a nightmare. We had a really hard time finding Read more...
Finding the right transportation company for our wedding slowly became a nightmare. We had a really hard time finding anyone who would recommend their vendor.

At first I was hesitant to contact them because I thought they would only offer trolleys, which I knew were out of our budget. After speaking to them on the phone for quite a while we learned that they offered exactly what we needed (30 passenger bus) and they seemed like a good fit.They know the city, seemed reliable and their pricing was reasonable.

The day of the wedding our driver was amazing! She was flexible, relaxed and reliable - exactly what we were looking for! I would definitely recommend them to anyone planning a wedding and looking for a reliable transportation company. Read less
Services Used: Transportation
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Nicole
Wedding:
9/27/2014
5.0/5.0
What a wonderful experience! Im so happy I chose Philadelphia Trolley works. Roe and Shannon were perfect! Thank you for a beautiful smooth day!
What a wonderful experience! Im so happy I chose Philadelphia Trolley works. Roe and Shannon were perfect! Thank you for a Read more...
What a wonderful experience! Im so happy I chose Philadelphia Trolley works. Roe and Shannon were perfect! Thank you for a beautiful smooth day! Read less
Services Used: Transportation
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Cara
Wedding:
9/20/2014
5.0/5.0
I cannot say enough good things about this company. Roe helped me from start to finish on our big day, and always tried to help me out with the scheduling of transportation for both our wedding rehearsal and the day of the wedding. The entire staff was extremely professional and helpful, and really helped to make our day run smoothly!
Thank you all for such incredible service and for making our day such a special one!
I cannot say enough good things about this company. Roe helped me from start to finish on our big day, and always tried to Read more...
I cannot say enough good things about this company. Roe helped me from start to finish on our big day, and always tried to help me out with the scheduling of transportation for both our wedding rehearsal and the day of the wedding. The entire staff was extremely professional and helpful, and really helped to make our day run smoothly!
Thank you all for such incredible service and for making our day such a special one! Read less
Services Used: Transportation
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Angela
Wedding:
9/6/2014
4.8/5.0
The Trolley that we rented for the wedding was wonderful. Our driver was on time and knew the area very well. The trolley rental is a little on the pricey side, but having a trolley for our wedding was something we really wanted.
The Trolley that we rented for the wedding was wonderful. Our driver was on time and knew the area very well. The trolley Read more...
The Trolley that we rented for the wedding was wonderful. Our driver was on time and knew the area very well. The trolley rental is a little on the pricey side, but having a trolley for our wedding was something we really wanted. Read less
Services Used: Transportation
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Stephanie
Wedding:
8/29/2014
5.0/5.0
I loved using the antique (original) trolley for my bridal party and parents on my wedding day!! It looked so classy and was comfortable, clean and a great mdoe of transportation around the city. Our driver Tiffany was awesome! Thanks so much to Philadelphia Trolley Works for their professionalism, value and amazing quality of service on my special day! I woudl highly recommend using them and think they were worth every penny!
I loved using the antique (original) trolley for my bridal party and parents on my wedding day!! It looked so classy and Read more...
I loved using the antique (original) trolley for my bridal party and parents on my wedding day!! It looked so classy and was comfortable, clean and a great mdoe of transportation around the city. Our driver Tiffany was awesome! Thanks so much to Philadelphia Trolley Works for their professionalism, value and amazing quality of service on my special day! I woudl highly recommend using them and think they were worth every penny! Read less
Services Used: Transportation
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Angela
Wedding:
8/16/2014
4.6/5.0
Communication leading up to the event and booking was a bit slower than I'd hoped for, but the trolley and driver were amazing. Everything we hoped for at a great price!
Communication leading up to the event and booking was a bit slower than I'd hoped for, but the trolley and driver were Read more...
Communication leading up to the event and booking was a bit slower than I'd hoped for, but the trolley and driver were amazing. Everything we hoped for at a great price! Read less
Services Used: Transportation
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Leah
Wedding:
8/16/2014
5.0/5.0
The trolley was perfect for my wedding!! Thanks again!
The trolley was perfect for my wedding!! Thanks again!
The trolley was perfect for my wedding!! Thanks again! Read less
Services Used: Transportation

MAP

 
1350 Schuylkill Ave, Philadelphia, PA 19146 See On Map
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