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Phillips Event Center

Austin , TX

LOCATION

Austin, TX US

WEBSITE

View website
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Wedding Venue

REVIEWS

2.6
out of 5.0
2.6/5.0
2.6/5.0
2.2/5.0
2.9/5.0
2.6/5.0
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Anonymous
Wedding:
11/3/2012
4.0/5.0
We chose this place because it has a beautiful floor, tables chairs and tablecloths were included, and no in house caterer.

Tips. Hold on to your contract. They tried to pull a few fast ones on us. Tried to shorten our set up time by a few hours. Told us we could use the kitchen the night before for the cake, then told us we couldn't.

Practice with the lights before. We found ourselves flicking them on and off all night, not knowing which light did what.

Overall, this place is beautiful but they now have a caterer, and I'm thankful I was able to use my own. And I got my deposit back.
We chose this place because it has a beautiful floor, tables chairs and tablecloths were included, and no in house Read more...
We chose this place because it has a beautiful floor, tables chairs and tablecloths were included, and no in house caterer.

Tips. Hold on to your contract. They tried to pull a few fast ones on us. Tried to shorten our set up time by a few hours. Told us we could use the kitchen the night before for the cake, then told us we couldn't.

Practice with the lights before. We found ourselves flicking them on and off all night, not knowing which light did what.

Overall, this place is beautiful but they now have a caterer, and I'm thankful I was able to use my own. And I got my deposit back. Read less
Services Used: Wedding Venue
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Ana
Wedding:
6/30/2012
1.4/5.0
I agree with Amanda, Rocio the coordinator does not know what is she talking about, horrible customer service. Same thing happened to me, she changed the terms of my contract, changed dates for set up time last minute w/o letting me know, did not update linen order as promised, etc. The day before to my wedding when we were decorating the venue she said to my fiance: "...your wedding is not next Saturday ?...could you believe one day before the event? And yes the venue is beautiful and convenient location, good size, but does not worth the stress that you have to suffer because this specific person, the rest of the staff are very nice. Don't use Phillips Event Center until they hire a professional coordinator, you can save yourself a lot of stress and headaches.
I agree with Amanda, Rocio the coordinator does not know what is she talking about, horrible customer service. Same thing Read more...
I agree with Amanda, Rocio the coordinator does not know what is she talking about, horrible customer service. Same thing happened to me, she changed the terms of my contract, changed dates for set up time last minute w/o letting me know, did not update linen order as promised, etc. The day before to my wedding when we were decorating the venue she said to my fiance: "...your wedding is not next Saturday ?...could you believe one day before the event? And yes the venue is beautiful and convenient location, good size, but does not worth the stress that you have to suffer because this specific person, the rest of the staff are very nice. Don't use Phillips Event Center until they hire a professional coordinator, you can save yourself a lot of stress and headaches. Read less
Services Used: Wedding Venue
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Amanda
Wedding:
6/16/2012
1.6/5.0
Terrible customer service. Changed the terms of my contract w/o me being present or initialing, changed dates for set up time last minute w/o letting me know, did not update linen order as promised, etc. The venue is beautiful and convenient for North Austin brides, but it is expensive for what you get and the staff were not the best.
Terrible customer service. Changed the terms of my contract w/o me being present or initialing, changed dates for set up Read more...
Terrible customer service. Changed the terms of my contract w/o me being present or initialing, changed dates for set up time last minute w/o letting me know, did not update linen order as promised, etc. The venue is beautiful and convenient for North Austin brides, but it is expensive for what you get and the staff were not the best. Read less
Services Used: Wedding Venue
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Heidi
Wedding:
5/27/2007
3.4/5.0
For our reception venue, we were looking for a large room with good floors for dancing and we found it at the new Phillips Event Center. My sister got married the DAY BEFORE ME (I know, crazy) and so we had a joint wedding reception after my ceremony. So we needed a place big enough for dinner and dancing for 400 people. The Phillips has a good sized patio where we put the food in a buffet line (part of it is covered). We also had the option of renting a large white tent if we wanted to cover the entire patio, but we decided to just used the covered portion of the porch since we figured not many people would want to mingle in the heat outside.
The ballroom is simple but beautiful, with sparkling wood floors and pretty lighting. They have a large kitchen for your caterer and nice restrooms for your guests.
Go to their website to see some great photos of the venue. The person we worked with was friendly but sometimes hard to get a hold of. You just have to be on top of things and assertive to get the job done (like maybe calling more than once to get a question answered). But overall we were very pleased and it turned out to be exactly what we were looking for.
For our reception venue, we were looking for a large room with good floors for dancing and we found it at the new Phillips Read more...
For our reception venue, we were looking for a large room with good floors for dancing and we found it at the new Phillips Event Center. My sister got married the DAY BEFORE ME (I know, crazy) and so we had a joint wedding reception after my ceremony. So we needed a place big enough for dinner and dancing for 400 people. The Phillips has a good sized patio where we put the food in a buffet line (part of it is covered). We also had the option of renting a large white tent if we wanted to cover the entire patio, but we decided to just used the covered portion of the porch since we figured not many people would want to mingle in the heat outside.
The ballroom is simple but beautiful, with sparkling wood floors and pretty lighting. They have a large kitchen for your caterer and nice restrooms for your guests.
Go to their website to see some great photos of the venue. The person we worked with was friendly but sometimes hard to get a hold of. You just have to be on top of things and assertive to get the job done (like maybe calling more than once to get a question answered). But overall we were very pleased and it turned out to be exactly what we were looking for. Read less
Services Used: Wedding Venue
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