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Phoenix Bakery

Chinatown , CA

LOCATION

969 N. Broadway
Chinatown, CA 90012 US

PHONE

213-628-4642

WEBSITE

View website
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Wedding Cake

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.7/5.0
4.5/5.0
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Annette
Wedding:
3/14/2015
5.0/5.0
What a delicious cake! It was absolutely gorgeous, and we hardly had any left after the guests were done with it. I didn't have to worry about anything--they dropped it off right on time.
What a delicious cake! It was absolutely gorgeous, and we hardly had any left after the guests were done with it. I didn't Read more...
What a delicious cake! It was absolutely gorgeous, and we hardly had any left after the guests were done with it. I didn't have to worry about anything--they dropped it off right on time. Read less
Services Used: Wedding Cake
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Helen
Wedding:
2/14/2015
5.0/5.0
Our wedding cake was absolutely beautiful and delicious. Working with the vendor was a breeze.
Our wedding cake was absolutely beautiful and delicious. Working with the vendor was a breeze.
Our wedding cake was absolutely beautiful and delicious. Working with the vendor was a breeze. Read less
Services Used: Wedding Cake
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Jezzebelle
Wedding:
9/13/2014
5.0/5.0
Easily accommodated my husband and I for a cake trial. I've grown up eating Phoenix bakery cakes as a child so this was my first choice for my wedding cake. We went with a chocolate cake with chocolate mousse and banana. Best decision ever! Cake was delivered on time as coordinated and tasted amazing!
Easily accommodated my husband and I for a cake trial. I've grown up eating Phoenix bakery cakes as a child so this was my Read more...
Easily accommodated my husband and I for a cake trial. I've grown up eating Phoenix bakery cakes as a child so this was my first choice for my wedding cake. We went with a chocolate cake with chocolate mousse and banana. Best decision ever! Cake was delivered on time as coordinated and tasted amazing! Read less
Services Used: Wedding Cake
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Cassie
Wedding:
6/28/2014
5.0/5.0
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Bakery was so great! At the tasting, they baked mini-cakes in the flavors we requested beforehand. Half of each sample was served to us at the tasting, then they let us take the other halves home to "share with friends and family". We chose their white cake with whipped cream icing and fresh strawberries. It was sooooo gooooood! So glad our wedding was in the right season for this cake. I loved the light fluffy texture of the cake and the whipped cream icing is so good compared to buttercream and fondant in my opinion. The whipped cream does limit the decorations you can do with the cake, but I cared more about how it tasted and prefer the simpler look anyway. Also, I was told that if we save the top layer of our cake for the one-year anniversary, they'll replace it with a fresh cake, which sounds way better to me than eating frozen, year-old cake.
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Read more...
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Bakery was so great! At the tasting, they baked mini-cakes in the flavors we requested beforehand. Half of each sample was served to us at the tasting, then they let us take the other halves home to "share with friends and family". We chose their white cake with whipped cream icing and fresh strawberries. It was sooooo gooooood! So glad our wedding was in the right season for this cake. I loved the light fluffy texture of the cake and the whipped cream icing is so good compared to buttercream and fondant in my opinion. The whipped cream does limit the decorations you can do with the cake, but I cared more about how it tasted and prefer the simpler look anyway. Also, I was told that if we save the top layer of our cake for the one-year anniversary, they'll replace it with a fresh cake, which sounds way better to me than eating frozen, year-old cake. Read less
Services Used: Wedding Cake
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Private User
Wedding:
6/22/2014
4.2/5.0
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious over came all of that!
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious Read more...
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious over came all of that! Read less
Services Used: Wedding Cake
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Marie
Wedding:
5/24/2014
4.8/5.0
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a little more on the heavy side. Asian cakes are perfect if you are looking for this type of cake, and Phoenix Bakery in Chinatown makes some of the best ones out there! Our cake was fluffy and airy with fresh strawberries and home made custard. Options are fairly limited here (only round cake, only fresh whipped cream, no fondant), so if you are looking for a lavishly decorated cake, I would probably go elsewhere. We decorated our cake with loads of fresh orchids, and it looked fantastic! Did I mention the cake was also a FANTASTIC value? Craig was our contact and he took great care of us from start to finish. So if you are looking for a fresh, light, deliciously simple cake, go to Phoenix Bakery!
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a Read more...
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a little more on the heavy side. Asian cakes are perfect if you are looking for this type of cake, and Phoenix Bakery in Chinatown makes some of the best ones out there! Our cake was fluffy and airy with fresh strawberries and home made custard. Options are fairly limited here (only round cake, only fresh whipped cream, no fondant), so if you are looking for a lavishly decorated cake, I would probably go elsewhere. We decorated our cake with loads of fresh orchids, and it looked fantastic! Did I mention the cake was also a FANTASTIC value? Craig was our contact and he took great care of us from start to finish. So if you are looking for a fresh, light, deliciously simple cake, go to Phoenix Bakery! Read less
Services Used: Wedding Cake
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Christina
Wedding:
8/24/2013
5.0/5.0
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we decided to order our wedding cake here as well. Phoenix Bakery was so good to work with. We sat and looked at tons of sample pictures, and tried several samples. It was not only delicious and beautiful, but also reasonable. They delivered our cake and everything was perfect. I highly recommend!
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we Read more...
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we decided to order our wedding cake here as well. Phoenix Bakery was so good to work with. We sat and looked at tons of sample pictures, and tried several samples. It was not only delicious and beautiful, but also reasonable. They delivered our cake and everything was perfect. I highly recommend! Read less
Services Used: Wedding Cake
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Melissa
Wedding:
5/25/2013
5.0/5.0
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more on us than we were willing to spend, but he backed down once we were firm in our decision.
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more Read more...
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more on us than we were willing to spend, but he backed down once we were firm in our decision. Read less
Services Used: Wedding Cake
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kim
Wedding:
8/13/2011
4.8/5.0
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super sweet and how the almonds are toasty and crispy. The frosting is the perfect amount of sweetness and fluffiness. Oh and of course you have to get the fresh strawberries. Oh man I got carried off. This review is actually about my wedding cake. I always knew that I would order my wedding cake from phoenix but I still wanted to the cake tasting. Free cake! Yay. They actually bake a mini cake of whatever 3 flavors you want. We picked the strawberry, the custard and the marble. We met the head baker who is this cool surfer type guy. He let us try everything. I personally didn’t like the custard because it was too sweet and tasted like carmel. The marble was ok. We chose the traditional strawberry with spongy cake. The head baker was very frank with us and told us not to order too much cake because most guests wouldn’t eat it anyways. We had approx 170 guests so we ordered a cake that would feed 150. Unfortunately the servers at my venue were lazy and only served like 30% of the cake so we had tons left over. Our penthouse fridge couldn’t fit the leftovers so it basically went to waste. That totally pissed me off. Tip: remember to preserve the top layer and bring it back to PB because they will recreate it for you on your anniversary.
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super Read more...
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super sweet and how the almonds are toasty and crispy. The frosting is the perfect amount of sweetness and fluffiness. Oh and of course you have to get the fresh strawberries. Oh man I got carried off. This review is actually about my wedding cake. I always knew that I would order my wedding cake from phoenix but I still wanted to the cake tasting. Free cake! Yay. They actually bake a mini cake of whatever 3 flavors you want. We picked the strawberry, the custard and the marble. We met the head baker who is this cool surfer type guy. He let us try everything. I personally didn’t like the custard because it was too sweet and tasted like carmel. The marble was ok. We chose the traditional strawberry with spongy cake. The head baker was very frank with us and told us not to order too much cake because most guests wouldn’t eat it anyways. We had approx 170 guests so we ordered a cake that would feed 150. Unfortunately the servers at my venue were lazy and only served like 30% of the cake so we had tons left over. Our penthouse fridge couldn’t fit the leftovers so it basically went to waste. That totally pissed me off. Tip: remember to preserve the top layer and bring it back to PB because they will recreate it for you on your anniversary. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
1+ year ago
4.0/5.0
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious fresh fruits. We had tried several other cakes around town and decided that we liked their flavor the best.

DESIGN
We actually wanted a square cake, but an important thing to note if you are considering this place is that they only do CIRCLE cakes. Also be careful what designs you request as the type of frosting/whip-creme they use limits what is possible pretty significantly.

TASTE
We ended up choosing strawberries and bananas for our filling and everyone loved it. My husband was also a fan of the Custard, though all the flavors we sampled were great.

PRICE
The prices were very reasonable given what others quoted us for less tasty cakes around town. For our 14x10x6 stacked cake with a custom filling, it was $475, including delivery. For 80 people and it was plenty, we still took the top home at the end of the night. You have to dig through their site for the official price list, so this might save you some trouble: http://phoenixbakeryinc.… .

CUSTOMER SERVICE
Youlen seemed generally pretty nice and helped guide us through selecting a cake and flavor. It did take a bit to actually get the initial meeting going in the store and was a tad awkward. The reason they are getting 4 stars rather than 5 however, is because there was some confusion and instances of messages not getting passed along to people regarding the design we wanted for the cake. Also a week or so before the wedding Youlen had to be reminded what style we wanted which didn't instill much confidence in us, something which is already in short supply a week before a wedding!

We heard from our coordinator that they showed up on time however, and didn't have any issues the day of. The cake looked great and matched our design request. So no complaints there.
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious Read more...
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious fresh fruits. We had tried several other cakes around town and decided that we liked their flavor the best.

DESIGN
We actually wanted a square cake, but an important thing to note if you are considering this place is that they only do CIRCLE cakes. Also be careful what designs you request as the type of frosting/whip-creme they use limits what is possible pretty significantly.

TASTE
We ended up choosing strawberries and bananas for our filling and everyone loved it. My husband was also a fan of the Custard, though all the flavors we sampled were great.

PRICE
The prices were very reasonable given what others quoted us for less tasty cakes around town. For our 14x10x6 stacked cake with a custom filling, it was $475, including delivery. For 80 people and it was plenty, we still took the top home at the end of the night. You have to dig through their site for the official price list, so this might save you some trouble: http://phoenixbakeryinc.… .

CUSTOMER SERVICE
Youlen seemed generally pretty nice and helped guide us through selecting a cake and flavor. It did take a bit to actually get the initial meeting going in the store and was a tad awkward. The reason they are getting 4 stars rather than 5 however, is because there was some confusion and instances of messages not getting passed along to people regarding the design we wanted for the cake. Also a week or so before the wedding Youlen had to be reminded what style we wanted which didn't instill much confidence in us, something which is already in short supply a week before a wedding!

We heard from our coordinator that they showed up on time however, and didn't have any issues the day of. The cake looked great and matched our design request. So no complaints there. Read less
Services Used: Wedding Cake
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