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Phoenix Bakery

Chinatown , CA

LOCATION

969 N. Broadway
Chinatown, CA US 90012 (map)

PHONE

213-628-4642

WEBSITE

View website
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Wedding Cake

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.7/5.0
4.5/5.0
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Cassie
Wedding:
6/28/2014
5.0/5.0
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Bakery was so great! At the tasting, they baked mini-cakes in the flavors we requested beforehand. Half of each sample was served to us at the tasting, then they let us take the other halves home to "share with friends and family". We chose their white cake with whipped cream icing and fresh strawberries. It was sooooo gooooood! So glad our wedding was in the right season for this cake. I loved the light fluffy texture of the cake and the whipped cream icing is so good compared to buttercream and fondant in my opinion. The whipped cream does limit the decorations you can do with the cake, but I cared more about how it tasted and prefer the simpler look anyway. Also, I was told that if we save the top layer of our cake for the one-year anniversary, they'll replace it with a fresh cake, which sounds way better to me than eating frozen, year-old cake.
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Read more...
We must have tried nearly 10 different bakers because having good food at my wedding was really important to me. Phoenix Bakery was so great! At the tasting, they baked mini-cakes in the flavors we requested beforehand. Half of each sample was served to us at the tasting, then they let us take the other halves home to "share with friends and family". We chose their white cake with whipped cream icing and fresh strawberries. It was sooooo gooooood! So glad our wedding was in the right season for this cake. I loved the light fluffy texture of the cake and the whipped cream icing is so good compared to buttercream and fondant in my opinion. The whipped cream does limit the decorations you can do with the cake, but I cared more about how it tasted and prefer the simpler look anyway. Also, I was told that if we save the top layer of our cake for the one-year anniversary, they'll replace it with a fresh cake, which sounds way better to me than eating frozen, year-old cake. Read less
Services Used: Wedding Cake
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Private User
Wedding:
6/22/2014
4.2/5.0
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious over came all of that!
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious Read more...
Cake had rave reviews. Look is not great and they can only do so much, but having people tell us the cake was delicious over came all of that! Read less
Services Used: Wedding Cake
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Marie
Wedding:
5/24/2014
4.8/5.0
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a little more on the heavy side. Asian cakes are perfect if you are looking for this type of cake, and Phoenix Bakery in Chinatown makes some of the best ones out there! Our cake was fluffy and airy with fresh strawberries and home made custard. Options are fairly limited here (only round cake, only fresh whipped cream, no fondant), so if you are looking for a lavishly decorated cake, I would probably go elsewhere. We decorated our cake with loads of fresh orchids, and it looked fantastic! Did I mention the cake was also a FANTASTIC value? Craig was our contact and he took great care of us from start to finish. So if you are looking for a fresh, light, deliciously simple cake, go to Phoenix Bakery!
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a Read more...
For our wedding, my fiance and I wanted to go simple and light, since the food that was being served at dinner was a little more on the heavy side. Asian cakes are perfect if you are looking for this type of cake, and Phoenix Bakery in Chinatown makes some of the best ones out there! Our cake was fluffy and airy with fresh strawberries and home made custard. Options are fairly limited here (only round cake, only fresh whipped cream, no fondant), so if you are looking for a lavishly decorated cake, I would probably go elsewhere. We decorated our cake with loads of fresh orchids, and it looked fantastic! Did I mention the cake was also a FANTASTIC value? Craig was our contact and he took great care of us from start to finish. So if you are looking for a fresh, light, deliciously simple cake, go to Phoenix Bakery! Read less
Services Used: Wedding Cake
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Christina
Wedding:
8/24/2013
5.0/5.0
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we decided to order our wedding cake here as well. Phoenix Bakery was so good to work with. We sat and looked at tons of sample pictures, and tried several samples. It was not only delicious and beautiful, but also reasonable. They delivered our cake and everything was perfect. I highly recommend!
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we Read more...
Delicious! I love phoenix bakery. We usually stop here on weekends for a dessert, and will get birthday cakes here, so we decided to order our wedding cake here as well. Phoenix Bakery was so good to work with. We sat and looked at tons of sample pictures, and tried several samples. It was not only delicious and beautiful, but also reasonable. They delivered our cake and everything was perfect. I highly recommend! Read less
Services Used: Wedding Cake
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Melissa
Wedding:
5/25/2013
5.0/5.0
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more on us than we were willing to spend, but he backed down once we were firm in our decision.
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more Read more...
I came to Phoenix Bakery 5 days before my wedding and they were more than accommodating. The salesman tried to push more on us than we were willing to spend, but he backed down once we were firm in our decision. Read less
Services Used: Wedding Cake
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kim
Wedding:
8/13/2011
4.8/5.0
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super sweet and how the almonds are toasty and crispy. The frosting is the perfect amount of sweetness and fluffiness. Oh and of course you have to get the fresh strawberries. Oh man I got carried off. This review is actually about my wedding cake. I always knew that I would order my wedding cake from phoenix but I still wanted to the cake tasting. Free cake! Yay. They actually bake a mini cake of whatever 3 flavors you want. We picked the strawberry, the custard and the marble. We met the head baker who is this cool surfer type guy. He let us try everything. I personally didn’t like the custard because it was too sweet and tasted like carmel. The marble was ok. We chose the traditional strawberry with spongy cake. The head baker was very frank with us and told us not to order too much cake because most guests wouldn’t eat it anyways. We had approx 170 guests so we ordered a cake that would feed 150. Unfortunately the servers at my venue were lazy and only served like 30% of the cake so we had tons left over. Our penthouse fridge couldn’t fit the leftovers so it basically went to waste. That totally pissed me off. Tip: remember to preserve the top layer and bring it back to PB because they will recreate it for you on your anniversary.
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super Read more...
I have been ordering birthday cakes from Phoenix for over 10 years now. I absolutely love how their cakes are not super sweet and how the almonds are toasty and crispy. The frosting is the perfect amount of sweetness and fluffiness. Oh and of course you have to get the fresh strawberries. Oh man I got carried off. This review is actually about my wedding cake. I always knew that I would order my wedding cake from phoenix but I still wanted to the cake tasting. Free cake! Yay. They actually bake a mini cake of whatever 3 flavors you want. We picked the strawberry, the custard and the marble. We met the head baker who is this cool surfer type guy. He let us try everything. I personally didn’t like the custard because it was too sweet and tasted like carmel. The marble was ok. We chose the traditional strawberry with spongy cake. The head baker was very frank with us and told us not to order too much cake because most guests wouldn’t eat it anyways. We had approx 170 guests so we ordered a cake that would feed 150. Unfortunately the servers at my venue were lazy and only served like 30% of the cake so we had tons left over. Our penthouse fridge couldn’t fit the leftovers so it basically went to waste. That totally pissed me off. Tip: remember to preserve the top layer and bring it back to PB because they will recreate it for you on your anniversary. Read less
Services Used: Wedding Cake
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Kamala
Wedding:
6/13/2010
5.0/5.0
We had a simple, light cake w/ fruit and fresh whipped topping. It was lovely and perfect for an outdoor summer wedding!
We had a simple, light cake w/ fruit and fresh whipped topping. It was lovely and perfect for an outdoor summer wedding!
We had a simple, light cake w/ fruit and fresh whipped topping. It was lovely and perfect for an outdoor summer wedding! Read less
Services Used: Wedding Cake
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jiawong
Wedding:
11/1/2009
4.5/5.0
Wonderful cake, and GREAT service! We were even able to place the final order over the phone,and only weeks before the wedding. Made everything super easy for us. In fact, we might head down there again tomorrow just for a slice of cake!
Wonderful cake, and GREAT service! We were even able to place the final order over the phone,and only weeks before the Read more...
Wonderful cake, and GREAT service! We were even able to place the final order over the phone,and only weeks before the wedding. Made everything super easy for us. In fact, we might head down there again tomorrow just for a slice of cake! Read less
Services Used: Wedding Cake
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lawofar18
Wedding:
10/10/2009
4.2/5.0
Delicious, light, fluffy cakes! Their signature strawberry cake is one of my favorite cakes ever. The cake itself looked beautiful and was delivered on time.

I'm a little sad because the bakery promised our cake would feed 120 people, but we ran out after 95 people, so several of our guests didn't get to experience any of the delicious cake (our venue scrambled to find some replacement cheesecake for them). This may be partly the venue's fault for cutting it too big, since Chinese cakes are usually cut much smaller - I can't be sure, since the venue insisted they cut it as thin as they could - but I would've gladly paid a little extra for some sheet cake to be sure, if they hadn't assured me that the cake would be enough. If they do expect the cake to be cut much smaller, perhaps it would help to notify the venue.
Delicious, light, fluffy cakes! Their signature strawberry cake is one of my favorite cakes ever. The cake itself looked Read more...
Delicious, light, fluffy cakes! Their signature strawberry cake is one of my favorite cakes ever. The cake itself looked beautiful and was delivered on time.

I'm a little sad because the bakery promised our cake would feed 120 people, but we ran out after 95 people, so several of our guests didn't get to experience any of the delicious cake (our venue scrambled to find some replacement cheesecake for them). This may be partly the venue's fault for cutting it too big, since Chinese cakes are usually cut much smaller - I can't be sure, since the venue insisted they cut it as thin as they could - but I would've gladly paid a little extra for some sheet cake to be sure, if they hadn't assured me that the cake would be enough. If they do expect the cake to be cut much smaller, perhaps it would help to notify the venue. Read less
Services Used: Wedding Cake
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jeshika
Wedding:
5/30/2009
4.2/5.0
We didn't want to spend a fortune on our cake but still wanted something tasty, and Phoenix Bakery was the perfect choice. Their famous whipped cream cake (each tier had either strawberries or banana) was simple and delicious. We received rave reviews from our guests - too bad we barely got to taste it at the wedding, but good thing we saved the top tier to enjoy later. I don't think I'll be able to wait until our 1st wedding anniversary to dig in!
We didn't want to spend a fortune on our cake but still wanted something tasty, and Phoenix Bakery was the perfect choice. Read more...
We didn't want to spend a fortune on our cake but still wanted something tasty, and Phoenix Bakery was the perfect choice. Their famous whipped cream cake (each tier had either strawberries or banana) was simple and delicious. We received rave reviews from our guests - too bad we barely got to taste it at the wedding, but good thing we saved the top tier to enjoy later. I don't think I'll be able to wait until our 1st wedding anniversary to dig in! Read less
Services Used: Wedding Cake
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Brittany
Wedding:
3/21/2009
5.0/5.0
This is the most amazing bakery. The wedding cake was amazing, every guest never imagined a wedding cake to taste so good. They were so helpful and willing to adjust anything at anytime. I would highly recommend Phoenix Bakery for any wedding. Great staff and great product.
This is the most amazing bakery. The wedding cake was amazing, every guest never imagined a wedding cake to taste so good. Read more...
This is the most amazing bakery. The wedding cake was amazing, every guest never imagined a wedding cake to taste so good. They were so helpful and willing to adjust anything at anytime. I would highly recommend Phoenix Bakery for any wedding. Great staff and great product. Read less
Services Used: Wedding Cake
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Kim
Wedding:
8/17/2008
4.7/5.0
Craig from Phoenix Bakery was so professional and kind and willing to work with me! I hadn't found that in any other bakery. They give you mini cakes to bring home and sample. We got to have three different flavors for our wedding cake: one for each tier (chocolate with chocolate cream, yellow with strawberries and cream...mmmmm; and marble with chocolate mousse). Our cake was delicious and affordable. Honestly, it's the only affordable cake I found. They also delivered it on time in exactly the condition we talked about.
Craig from Phoenix Bakery was so professional and kind and willing to work with me! I hadn't found that in any other Read more...
Craig from Phoenix Bakery was so professional and kind and willing to work with me! I hadn't found that in any other bakery. They give you mini cakes to bring home and sample. We got to have three different flavors for our wedding cake: one for each tier (chocolate with chocolate cream, yellow with strawberries and cream...mmmmm; and marble with chocolate mousse). Our cake was delicious and affordable. Honestly, it's the only affordable cake I found. They also delivered it on time in exactly the condition we talked about. Read less
Services Used: Wedding Cake
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juliet710
Wedding:
5/17/2008
4.1/5.0
They were great. The cake looked and tasted incredible and you cant beat the price. Phoenix gets a big YUM YUM from me.
They were great. The cake looked and tasted incredible and you cant beat the price. Phoenix gets a big YUM YUM from me.
They were great. The cake looked and tasted incredible and you cant beat the price. Phoenix gets a big YUM YUM from me. Read less
Services Used: Wedding Cake
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Amanda
Wedding:
7/28/2007
3.6/5.0
Phoenix Bakery did a great job with our wedding cake. They did not have many designs for us to choose from. The cake itself was very delicious though with whipped cream and strawberries. We added our own flowers to the cake and that made the cake look a lot more beautiful. The bakery was pretty easy to deal with and they delivered our cake to our reception site with no problems.
Phoenix Bakery did a great job with our wedding cake. They did not have many designs for us to choose from. The cake Read more...
Phoenix Bakery did a great job with our wedding cake. They did not have many designs for us to choose from. The cake itself was very delicious though with whipped cream and strawberries. We added our own flowers to the cake and that made the cake look a lot more beautiful. The bakery was pretty easy to deal with and they delivered our cake to our reception site with no problems. Read less
Services Used: Wedding Cake
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Maggie
Wedding:
7/7/2007
3.8/5.0
Very moist cake. Delivered it on time, with out any problems. Can virtually create anything your heart desires!
Very moist cake. Delivered it on time, with out any problems. Can virtually create anything your heart desires!
Very moist cake. Delivered it on time, with out any problems. Can virtually create anything your heart desires! Read less
Services Used: Wedding Cake
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Ellie
Wedding:
6/30/2007
5.0/5.0
I cannot recommend this bakery enough! I first learned about them in Martha Weddings, and they made the most delightful strawberry and fresh cream wedding cake! Everyone was raving about it; it was the perfect summer wedding cake.
I cannot recommend this bakery enough! I first learned about them in Martha Weddings, and they made the most delightful Read more...
I cannot recommend this bakery enough! I first learned about them in Martha Weddings, and they made the most delightful strawberry and fresh cream wedding cake! Everyone was raving about it; it was the perfect summer wedding cake. Read less
Services Used: Wedding Cake
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jrsmomma
Wedding:
7/10/2005
5.0/5.0
You must ask for samples to be made.
You must ask for samples to be made.
You must ask for samples to be made. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
1+ year ago
4.0/5.0
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious fresh fruits. We had tried several other cakes around town and decided that we liked their flavor the best.

DESIGN
We actually wanted a square cake, but an important thing to note if you are considering this place is that they only do CIRCLE cakes. Also be careful what designs you request as the type of frosting/whip-creme they use limits what is possible pretty significantly.

TASTE
We ended up choosing strawberries and bananas for our filling and everyone loved it. My husband was also a fan of the Custard, though all the flavors we sampled were great.

PRICE
The prices were very reasonable given what others quoted us for less tasty cakes around town. For our 14x10x6 stacked cake with a custom filling, it was $475, including delivery. For 80 people and it was plenty, we still took the top home at the end of the night. You have to dig through their site for the official price list, so this might save you some trouble: http://phoenixbakeryinc.… .

CUSTOMER SERVICE
Youlen seemed generally pretty nice and helped guide us through selecting a cake and flavor. It did take a bit to actually get the initial meeting going in the store and was a tad awkward. The reason they are getting 4 stars rather than 5 however, is because there was some confusion and instances of messages not getting passed along to people regarding the design we wanted for the cake. Also a week or so before the wedding Youlen had to be reminded what style we wanted which didn't instill much confidence in us, something which is already in short supply a week before a wedding!

We heard from our coordinator that they showed up on time however, and didn't have any issues the day of. The cake looked great and matched our design request. So no complaints there.
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious Read more...
We chose Phoenix Bakery for our wedding cake because they offered a tasty cake that wasn't too sweet and had delicious fresh fruits. We had tried several other cakes around town and decided that we liked their flavor the best.

DESIGN
We actually wanted a square cake, but an important thing to note if you are considering this place is that they only do CIRCLE cakes. Also be careful what designs you request as the type of frosting/whip-creme they use limits what is possible pretty significantly.

TASTE
We ended up choosing strawberries and bananas for our filling and everyone loved it. My husband was also a fan of the Custard, though all the flavors we sampled were great.

PRICE
The prices were very reasonable given what others quoted us for less tasty cakes around town. For our 14x10x6 stacked cake with a custom filling, it was $475, including delivery. For 80 people and it was plenty, we still took the top home at the end of the night. You have to dig through their site for the official price list, so this might save you some trouble: http://phoenixbakeryinc.… .

CUSTOMER SERVICE
Youlen seemed generally pretty nice and helped guide us through selecting a cake and flavor. It did take a bit to actually get the initial meeting going in the store and was a tad awkward. The reason they are getting 4 stars rather than 5 however, is because there was some confusion and instances of messages not getting passed along to people regarding the design we wanted for the cake. Also a week or so before the wedding Youlen had to be reminded what style we wanted which didn't instill much confidence in us, something which is already in short supply a week before a wedding!

We heard from our coordinator that they showed up on time however, and didn't have any issues the day of. The cake looked great and matched our design request. So no complaints there. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
2+ years ago
4.6/5.0
Cake (sponge with fresh strawberries and whipped cream) was just as delicious as we'd hoped. They delivered on-time and got our order just right. We had a late increase in the guest count and let Craig know, but he told us we'd still be ok with the cake sizes we'd ordered and wouldn't need to order more. We were very happy with the cake and even gobbled up the top layer the next day rather than freezing it for a year. We figured it'd be tastier just to buy ourselves some fresh cake for our anniversary instead.

The only warning I'd offer to others is that in warm weather, whipped cream doesn't hold up well. Knowing that the day was going to be a bit warm, the bakery told us they wouldn't deliver until 5:30 pm (our dinner started around 7 pm) so that the cake wouldn't get too warm. Also, our venue kept the cake indoors until shortly before serving at around 9 pm.

Delicious!!
Cake (sponge with fresh strawberries and whipped cream) was just as delicious as we'd hoped. They delivered on-time and Read more...
Cake (sponge with fresh strawberries and whipped cream) was just as delicious as we'd hoped. They delivered on-time and got our order just right. We had a late increase in the guest count and let Craig know, but he told us we'd still be ok with the cake sizes we'd ordered and wouldn't need to order more. We were very happy with the cake and even gobbled up the top layer the next day rather than freezing it for a year. We figured it'd be tastier just to buy ourselves some fresh cake for our anniversary instead.

The only warning I'd offer to others is that in warm weather, whipped cream doesn't hold up well. Knowing that the day was going to be a bit warm, the bakery told us they wouldn't deliver until 5:30 pm (our dinner started around 7 pm) so that the cake wouldn't get too warm. Also, our venue kept the cake indoors until shortly before serving at around 9 pm.

Delicious!! Read less
Services Used: Wedding Cake
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