Nophoto-130

Photo Video Network

Fairfield , NJ

LOCATION

Fairfield, NJ US

WEBSITE

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Photography

REVIEWS

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1.6/5.0
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Amylikey
Wedding:
10/15/2011
2.1/5.0
I will start from the beginning.
They came to my house for me the sign the contract which was nice. Our package was cheap. Well you get what you pay for.
I spoke with the office a week before hand and asked if I could get an extra hour with the photographer and videographer he said it wasn't a problem but there would be an extra charge I offered to pay it up front and he told me I could pay it when I came in. They were both early (which apparently counts as your time with them) they were very nice though.
They werent sure of exactly what kind of pictures to take. Out of 900 pictures I had a hard time picking 150 pictures! Because the ones I had really weren't anything special. Between the wedding and caption we had a decent amount of time so we took pictures at the park and NONE of them were remotely nice.
I gave them four weeks after the wedding after not hearing a word I called them and the girl said she couldn't find my file but would call me AND email me. I had a feeling she wasn't going to call me back and she didn't. I had an email of my balance. Yes, the balance I offered to pay from the beginning.
Finally receieved my proofs picked out my pictures and then they were closed for two weeks for Christmas and new years. I finally made my appointment and their only open Monday-Friday 10-5 my husband is not able to take off of work like that.
I picked out my album and had to pay a extra $1700. Our video is perfect.
It was cheap and we have enough pictures to make an album so I'm happy I got it but I'd only recommend if your on a tight budget.
I will start from the beginning.
They came to my house for me the sign the contract which was nice. Our package was Read more...
I will start from the beginning.
They came to my house for me the sign the contract which was nice. Our package was cheap. Well you get what you pay for.
I spoke with the office a week before hand and asked if I could get an extra hour with the photographer and videographer he said it wasn't a problem but there would be an extra charge I offered to pay it up front and he told me I could pay it when I came in. They were both early (which apparently counts as your time with them) they were very nice though.
They werent sure of exactly what kind of pictures to take. Out of 900 pictures I had a hard time picking 150 pictures! Because the ones I had really weren't anything special. Between the wedding and caption we had a decent amount of time so we took pictures at the park and NONE of them were remotely nice.
I gave them four weeks after the wedding after not hearing a word I called them and the girl said she couldn't find my file but would call me AND email me. I had a feeling she wasn't going to call me back and she didn't. I had an email of my balance. Yes, the balance I offered to pay from the beginning.
Finally receieved my proofs picked out my pictures and then they were closed for two weeks for Christmas and new years. I finally made my appointment and their only open Monday-Friday 10-5 my husband is not able to take off of work like that.
I picked out my album and had to pay a extra $1700. Our video is perfect.
It was cheap and we have enough pictures to make an album so I'm happy I got it but I'd only recommend if your on a tight budget. Read less
Services Used: Photography
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unhappy Bride
Wedding:
7/3/2011
1.7/5.0
Wedding Date: 7/3/2011

I had a horrible experience with Photo Video Network. I made a miskate for signing a contract with them before reading review online. Almost everyone has bad experience with photo video network. I signed a contract for 6 consecutive hours wedding video for 2 locations for $1,080.00 including tax. Before i signed a contract, i told the rep guy clearly that the ceremony will be in Queens and the reception hall will be in Long Island and asked how is he calculate the 6 hours since it's said consecutive on the contract. It will take about 45 minutes drive from the ceremony place to the reception hall location. He said it was fine. He would do 1 hour at the ceremony and 5 hours at the reception. 1 week before the wedding, someone from the photo video network called me to verify the information then i told him about 2 locations. He said it would not work and i would have to pay extra hours. I was so mad and tried to explain it to him that his representative told me when i signed the contract that it was okay. He didn't care and said on the contract its said 6 consecutive hours and if i want 2 locations then he would do 2 locations but i would have to pay a few extra hours. I felt cheated, angry and decided to forget about the ceremony and let him do the reception hall. I just want to finish dealing with them and would not let them try to steal any more money from me.

The wedding was recently. it was on 7/3/2011 and the camera man came on time and did his job. It was nice that the camera man recored all the guests at the wedding. I had no problem at the wedding however about 3 to 4 weeks later photo video network called me to come to review the video. I was surprised because it was so quick. I thought it would take them at least a few months. I had to come to their office which was in New Jersey and i live in Queens, New York. They do not mail the CD and their office hour is only from M-F. That means i had to take a day off to drive to New Jersey just to pick up my wedding video. They require to pick up and if not, there is a store fee i have to pay daily.

Arrived to the office, they played the video and there was no title of the wedding, no music, nothing. It was basically a raw cd with bad quality. It looks just like someone with no experience at all recording the video with a cheap camera. I told him on the contract it's said edited then the guy there told me it's said Camera Edited. They did the camera edited but not the video edited. Video edited is different. If i want to have a video edited i have to pay extra $300 something. i got so mad and took the cd, signed that i received it and then i walked away.

Horrible experience. Now, i have to edit my own wedding video however i can't do anything with the quality. It's so bad. there are a few screen i can't even recgonize my guests' faces.
Wedding Date: 7/3/2011

I had a horrible experience with Photo Video Network. I made a miskate for signing a Read more...
Wedding Date: 7/3/2011

I had a horrible experience with Photo Video Network. I made a miskate for signing a contract with them before reading review online. Almost everyone has bad experience with photo video network. I signed a contract for 6 consecutive hours wedding video for 2 locations for $1,080.00 including tax. Before i signed a contract, i told the rep guy clearly that the ceremony will be in Queens and the reception hall will be in Long Island and asked how is he calculate the 6 hours since it's said consecutive on the contract. It will take about 45 minutes drive from the ceremony place to the reception hall location. He said it was fine. He would do 1 hour at the ceremony and 5 hours at the reception. 1 week before the wedding, someone from the photo video network called me to verify the information then i told him about 2 locations. He said it would not work and i would have to pay extra hours. I was so mad and tried to explain it to him that his representative told me when i signed the contract that it was okay. He didn't care and said on the contract its said 6 consecutive hours and if i want 2 locations then he would do 2 locations but i would have to pay a few extra hours. I felt cheated, angry and decided to forget about the ceremony and let him do the reception hall. I just want to finish dealing with them and would not let them try to steal any more money from me.

The wedding was recently. it was on 7/3/2011 and the camera man came on time and did his job. It was nice that the camera man recored all the guests at the wedding. I had no problem at the wedding however about 3 to 4 weeks later photo video network called me to come to review the video. I was surprised because it was so quick. I thought it would take them at least a few months. I had to come to their office which was in New Jersey and i live in Queens, New York. They do not mail the CD and their office hour is only from M-F. That means i had to take a day off to drive to New Jersey just to pick up my wedding video. They require to pick up and if not, there is a store fee i have to pay daily.

Arrived to the office, they played the video and there was no title of the wedding, no music, nothing. It was basically a raw cd with bad quality. It looks just like someone with no experience at all recording the video with a cheap camera. I told him on the contract it's said edited then the guy there told me it's said Camera Edited. They did the camera edited but not the video edited. Video edited is different. If i want to have a video edited i have to pay extra $300 something. i got so mad and took the cd, signed that i received it and then i walked away.

Horrible experience. Now, i have to edit my own wedding video however i can't do anything with the quality. It's so bad. there are a few screen i can't even recgonize my guests' faces. Read less
Services Used: Videography
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ange1381
Wedding:
10/2/2010
3.1/5.0
I used photovideo network for my wedding. I bought the basic package where we had 600 pictures taken over the course of the day and then we got the digitial copies on CD and had full reprinting rights. The photos came out nice, but were nothing great. I got my CDs 30 days after the wedding was over and then I made the albums myself. I had to send back one of the CDs because it was not working. The girl in the office was rude. The day of photographer was nice enough but he did not listen to me when I told him I did not want to do most of the traditional posed pictures, and he kept trying to push them on me. Overall an affordable service for decent pictures. Photography was at the bottom of my priority list, and if it is at the top of yours, I'd reccomend using someone else.
I used photovideo network for my wedding. I bought the basic package where we had 600 pictures taken over the course of Read more...
I used photovideo network for my wedding. I bought the basic package where we had 600 pictures taken over the course of the day and then we got the digitial copies on CD and had full reprinting rights. The photos came out nice, but were nothing great. I got my CDs 30 days after the wedding was over and then I made the albums myself. I had to send back one of the CDs because it was not working. The girl in the office was rude. The day of photographer was nice enough but he did not listen to me when I told him I did not want to do most of the traditional posed pictures, and he kept trying to push them on me. Overall an affordable service for decent pictures. Photography was at the bottom of my priority list, and if it is at the top of yours, I'd reccomend using someone else. Read less
Services Used: Photography
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Krista
Wedding:
8/14/2010
2.4/5.0
Pros:
-relatively inexpensive packages
-really nice day-of photographer
-relatively nice photos

Cons:
-photos were all fairly unoriginal. If we wanted funny or artsy shots, we had to come up with the poses ourselves
-TONS of hidden costs and fees
-People take forever to get back to you, and take longer than promised to send you things
-For larger photo album, you only get the option of Black, and an ugly one at that
-The digital photo album has the crappiest layout I've ever seen (for example: three photos against a dismal black background on one page, 20 super small photos squeezed in rows on top of a background picture on the next page)
- Proofs only, not actual photos - to get a cd of all your photos without "proof" written all over them will cost you close to an extra $1000
-inconvenient hours (only available 9-5 M-F)
- super expensive extra prints (they were asking $10 for a 4x5!!!)
Pros:
-relatively inexpensive packages
-really nice day-of photographer
-relatively nice photos

Read more...
Pros:
-relatively inexpensive packages
-really nice day-of photographer
-relatively nice photos

Cons:
-photos were all fairly unoriginal. If we wanted funny or artsy shots, we had to come up with the poses ourselves
-TONS of hidden costs and fees
-People take forever to get back to you, and take longer than promised to send you things
-For larger photo album, you only get the option of Black, and an ugly one at that
-The digital photo album has the crappiest layout I've ever seen (for example: three photos against a dismal black background on one page, 20 super small photos squeezed in rows on top of a background picture on the next page)
- Proofs only, not actual photos - to get a cd of all your photos without "proof" written all over them will cost you close to an extra $1000
-inconvenient hours (only available 9-5 M-F)
- super expensive extra prints (they were asking $10 for a 4x5!!!) Read less
Services Used: Photography
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Jennifer
Wedding:
8/6/2010
1.0/5.0
My photographer and videographer were very nice and professional and I assume they took good pics, I have yet to see anything.

The sales team....Ill start from the beginning. I felt "pressured" and rushed into signing the contract, not to mention they wanted a lot money put on the down payment. I booked a 6 hr pkg which I knew wasnt enough time but was assured it was more than enough. Well it wasnt. I had to add an extra hr and was told I could pay after the wedding. Well i had a balance of 300 to pay off and when I got my bill after the wedding it was 800. No one explained that it was 250 for each (photographer & videographer) I was told it was 250 for the extra hour.
I had called numerous times about my time scheduling and no one ever responded. I believe it took me calling 3 times in one day and made my husband get on the phone in order to get a response

I have not received any pictures or proofs yet because I didnt realize how MUCH i had to pay and didnt have all the money available. I will add to this review once I see my proofs and get anymore "hidden" fees bc of albums and extra pics I would like to frame.
My photographer and videographer were very nice and professional and I assume they took good pics, I have yet to see Read more...
My photographer and videographer were very nice and professional and I assume they took good pics, I have yet to see anything.

The sales team....Ill start from the beginning. I felt "pressured" and rushed into signing the contract, not to mention they wanted a lot money put on the down payment. I booked a 6 hr pkg which I knew wasnt enough time but was assured it was more than enough. Well it wasnt. I had to add an extra hr and was told I could pay after the wedding. Well i had a balance of 300 to pay off and when I got my bill after the wedding it was 800. No one explained that it was 250 for each (photographer & videographer) I was told it was 250 for the extra hour.
I had called numerous times about my time scheduling and no one ever responded. I believe it took me calling 3 times in one day and made my husband get on the phone in order to get a response

I have not received any pictures or proofs yet because I didnt realize how MUCH i had to pay and didnt have all the money available. I will add to this review once I see my proofs and get anymore "hidden" fees bc of albums and extra pics I would like to frame. Read less
Services Used: Photography, Videography
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jmblake1017@yahoo.com
Wedding:
10/17/2009
1.2/5.0
Do not use this vendor! Horrible service. I needed someone who would email with me due to where I live, I didn't want to have to drive all the way home after work only to turn around and meet the photographer at 8 PM in Bud Lake. At first they seemed wonderful, willing to work with you. Than a week before the wedding they convince me to up my photo limit from 300 pictures to 600 pictures. They said that I didn't have to pay until after the wedding and that my pictures would be available within 30 days for viewing, regardless of wether the balance was paid. The third week after the wedding, I emailed them asking about the final balance and the pictures as my online profile did not show the changes that we had discussed. I never received any respone. I had to call them and speak with their receptionist who stated that they emailed me an invoice and that I could not view my pictures until it was paid. I complained that my information was not updated on the site and that I never received the invoice. Needless to say, it took another call and asking for the manager before anything was done. I paid them to have the photographer at my venue at 1:30 (they said that the photographer would be there atleast a half hour prior to that to set up), needless to say the photographer was over half hour late and I was on the phone with him getting him to the venue! They were going to charge me for that half hour. After all was said and done, the manager did credit my account for him being late and for all of the problems that I had and my photo cd was overnighted to me, but at that point the damage had been done and I'll never recommend them. Of the 600 pictures he supposedly took, We only received 445 of them, which half we're edited pictures of other pictures that he took. They didn't even airbrush out the pimples that I had! I would not recommend them!
Do not use this vendor! Horrible service. I needed someone who would email with me due to where I live, I didn't want to Read more...
Do not use this vendor! Horrible service. I needed someone who would email with me due to where I live, I didn't want to have to drive all the way home after work only to turn around and meet the photographer at 8 PM in Bud Lake. At first they seemed wonderful, willing to work with you. Than a week before the wedding they convince me to up my photo limit from 300 pictures to 600 pictures. They said that I didn't have to pay until after the wedding and that my pictures would be available within 30 days for viewing, regardless of wether the balance was paid. The third week after the wedding, I emailed them asking about the final balance and the pictures as my online profile did not show the changes that we had discussed. I never received any respone. I had to call them and speak with their receptionist who stated that they emailed me an invoice and that I could not view my pictures until it was paid. I complained that my information was not updated on the site and that I never received the invoice. Needless to say, it took another call and asking for the manager before anything was done. I paid them to have the photographer at my venue at 1:30 (they said that the photographer would be there atleast a half hour prior to that to set up), needless to say the photographer was over half hour late and I was on the phone with him getting him to the venue! They were going to charge me for that half hour. After all was said and done, the manager did credit my account for him being late and for all of the problems that I had and my photo cd was overnighted to me, but at that point the damage had been done and I'll never recommend them. Of the 600 pictures he supposedly took, We only received 445 of them, which half we're edited pictures of other pictures that he took. They didn't even airbrush out the pimples that I had! I would not recommend them! Read less
Services Used: Photography
Bg1
vholder
Wedding:
3/14/2009
4.0/5.0
The actual photo and video guys that came to my wedding were excellent, they really were detailed in taking the photos and doing the video. The problem is the company they work for, photovideo network.

If you can, please shop around, do not use photovideo because they have alot of hidden fees that they do not tell you until the contract is signed. So beware. And although the work may be excellent, the price to pay and the drama to go through in getting the perfect photos and video is not worth it.

PLEASE CHOOSE ELSEWHERE....
The actual photo and video guys that came to my wedding were excellent, they really were detailed in taking the photos and Read more...
The actual photo and video guys that came to my wedding were excellent, they really were detailed in taking the photos and doing the video. The problem is the company they work for, photovideo network.

If you can, please shop around, do not use photovideo because they have alot of hidden fees that they do not tell you until the contract is signed. So beware. And although the work may be excellent, the price to pay and the drama to go through in getting the perfect photos and video is not worth it.

PLEASE CHOOSE ELSEWHERE.... Read less
Services Used: Photography, Videography
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kellimax02
Wedding:
11/15/2008
0.0/5.0
1. Upon booking, I was told that 3 business days after my wedding I would receive an email with a web link to share with guests that they could view and order pictures. It is almost a month after my wedding and still no email.

2. Upon booking I was told that I have 30 days after my wedding to pay my final balance. The DAY after my wedding I received an invoice that stated no work will begin on my photos until paid in full.

3. I booked a 6 hour package for $1600. One hour before walking down the isle the photog called is boss becase he arrived early. His boss told me that I verbally agreed to an additional coverage with a different associate the week before, which I did not. They also told me the extra hour of coverage would cost and additional $200. So they like to pull fast ones!!

4. My final payment was $205, however my invoice amount was $500 and I have been unsuccessful at speaking to anyone at the company who is willing to correct the problems.

I've been lied to, scammed, and given the run around. I do not know if I will ever see my wedding photos, so I am going to have to hire a lawyer!

BUYER BEWARE!!!
1. Upon booking, I was told that 3 business days after my wedding I would receive an email with a web link to share with Read more...
1. Upon booking, I was told that 3 business days after my wedding I would receive an email with a web link to share with guests that they could view and order pictures. It is almost a month after my wedding and still no email.

2. Upon booking I was told that I have 30 days after my wedding to pay my final balance. The DAY after my wedding I received an invoice that stated no work will begin on my photos until paid in full.

3. I booked a 6 hour package for $1600. One hour before walking down the isle the photog called is boss becase he arrived early. His boss told me that I verbally agreed to an additional coverage with a different associate the week before, which I did not. They also told me the extra hour of coverage would cost and additional $200. So they like to pull fast ones!!

4. My final payment was $205, however my invoice amount was $500 and I have been unsuccessful at speaking to anyone at the company who is willing to correct the problems.

I've been lied to, scammed, and given the run around. I do not know if I will ever see my wedding photos, so I am going to have to hire a lawyer!

BUYER BEWARE!!! Read less
Services Used: Photography
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Erika
Wedding:
11/7/2008
0.0/5.0
What a mistake going with this company. Totally not satsfied. The photographers themselves were pretty good but the way the company is run and the contract is disgraceful. I would never go back.
What a mistake going with this company. Totally not satsfied. The photographers themselves were pretty good but the way Read more...
What a mistake going with this company. Totally not satsfied. The photographers themselves were pretty good but the way the company is run and the contract is disgraceful. I would never go back. Read less
Services Used: Photography
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swtheart99
Wedding:
10/24/2008
1.7/5.0
DO NOT USE PHOTO VIDEO NETWORK... i am not as unhappy as my review looks because i kinda knew what i was getting myself into... i decided later on in my planning that i wanted someone to just video the ceremony and reception - nothing fancy! they were the cheapest video place that i could find... and you know what they say you get what you pay for... we havent seen the video yet but the videographer was very professional and not in the way at all - people didnt even realize i had a videographer... another horrible part is that they are only open mon-fri from 9am-5pm so if you dont work/live close to Fairfield, NJ then you have to take time off... they dont really work with you AT ALL.... everytime we have called to try to talk to our "accout manager" he is never there or doesnt call back!!!! BEWARE!
DO NOT USE PHOTO VIDEO NETWORK... i am not as unhappy as my review looks because i kinda knew what i was getting myself Read more...
DO NOT USE PHOTO VIDEO NETWORK... i am not as unhappy as my review looks because i kinda knew what i was getting myself into... i decided later on in my planning that i wanted someone to just video the ceremony and reception - nothing fancy! they were the cheapest video place that i could find... and you know what they say you get what you pay for... we havent seen the video yet but the videographer was very professional and not in the way at all - people didnt even realize i had a videographer... another horrible part is that they are only open mon-fri from 9am-5pm so if you dont work/live close to Fairfield, NJ then you have to take time off... they dont really work with you AT ALL.... everytime we have called to try to talk to our "accout manager" he is never there or doesnt call back!!!! BEWARE! Read less
Services Used: Videography
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HalinaB
Wedding:
5/24/2008
2.5/5.0
Proofs are not actual pictures :-( little disappointed. Also they are not available on the weekends so couples can go in and view their photos. You have to work around their schedule. Not Cool
Proofs are not actual pictures :-( little disappointed. Also they are not available on the weekends so couples can go in Read more...
Proofs are not actual pictures :-( little disappointed. Also they are not available on the weekends so couples can go in and view their photos. You have to work around their schedule. Not Cool Read less
Services Used: Photography, Videography
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Anonymous
Wedding:
2+ years ago
1.0/5.0
The photographer and videographer were great the day of, the sales team and office were annoying. I wanted a package and was quoted at a price, when it came time to pick pictures and receive the items, I felt I was jipped that their terminology was different after the fact. On the contract it said printed proofs and then later the proofs were only on the computer. On the contract it said to select 2 video animations and then after it was already chosen for me. There were a lot of upgrades that were very expensive and different. I wanted an album of black and silver and then it turned out to be only blach and the binding is currently falling apart from the glue not holding. There weren't very expensive so i guess i got what i paid for, but I would never use them again.
The photographer and videographer were great the day of, the sales team and office were annoying. I wanted a package and Read more...
The photographer and videographer were great the day of, the sales team and office were annoying. I wanted a package and was quoted at a price, when it came time to pick pictures and receive the items, I felt I was jipped that their terminology was different after the fact. On the contract it said printed proofs and then later the proofs were only on the computer. On the contract it said to select 2 video animations and then after it was already chosen for me. There were a lot of upgrades that were very expensive and different. I wanted an album of black and silver and then it turned out to be only blach and the binding is currently falling apart from the glue not holding. There weren't very expensive so i guess i got what i paid for, but I would never use them again. Read less
Services Used: Photography, Videography
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MimiManolo
Wedding:
8/11/2007
0.4/5.0
The only immediate action I received from a phone call was my first call.. The salesman was here within the same week. Prices seemed good. The day of my wedding the video/photographer were there on time and working.. seemed like a good thing. I told him that I wanted some table shots for the sake of older people who may not get up and move and also to have table shots of my guests. Well they did not do that... Most of the pictures were of the same people, as if the photographer was in one location just snapping. Naturally I was upset but they refused to do anything and they werent apologetic - at all. The manager is very rude and unprofessional and the office staff is terrible. What a terrible experience! Dont be fooled by the reasonable prices!
The only immediate action I received from a phone call was my first call.. The salesman was here within the same week. Read more...
The only immediate action I received from a phone call was my first call.. The salesman was here within the same week. Prices seemed good. The day of my wedding the video/photographer were there on time and working.. seemed like a good thing. I told him that I wanted some table shots for the sake of older people who may not get up and move and also to have table shots of my guests. Well they did not do that... Most of the pictures were of the same people, as if the photographer was in one location just snapping. Naturally I was upset but they refused to do anything and they werent apologetic - at all. The manager is very rude and unprofessional and the office staff is terrible. What a terrible experience! Dont be fooled by the reasonable prices! Read less
Services Used: Photography
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jforino
Wedding:
8/11/2006
2.5/5.0
I would NOT recommend this vendor. They advertise that their prices are affordable- but they are sneaky to convince you to buy more things and spend more money. I first went to them because their ad said $400. After the wedding, they convinced be to spend another $300 to get the video edited on DVD. It was very cheesy. I could have saved my money and did it better myself. Also, some of the most memorable parts of my wedding (i.e. my dad singing at the party) were not videotaped. I saw the videographer eating our food at cocktail hour when he should have been standing with the camcorder. There were many times he was no where to be found. I was very disappointed.
I would NOT recommend this vendor. They advertise that their prices are affordable- but they are sneaky to convince you to Read more...
I would NOT recommend this vendor. They advertise that their prices are affordable- but they are sneaky to convince you to buy more things and spend more money. I first went to them because their ad said $400. After the wedding, they convinced be to spend another $300 to get the video edited on DVD. It was very cheesy. I could have saved my money and did it better myself. Also, some of the most memorable parts of my wedding (i.e. my dad singing at the party) were not videotaped. I saw the videographer eating our food at cocktail hour when he should have been standing with the camcorder. There were many times he was no where to be found. I was very disappointed. Read less
Services Used: Videography
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ivorick
Wedding:
2/3/2004
0.0/5.0
I paid $2500.00 for our wedding pictures and videos we never have a chance to view the sample. We got nothing for the money that we paid them. They want me to give them more money in other for them to let me see even the negative
I paid $2500.00 for our wedding pictures and videos we never have a chance to view the sample. We got nothing for the Read more...
I paid $2500.00 for our wedding pictures and videos we never have a chance to view the sample. We got nothing for the money that we paid them. They want me to give them more money in other for them to let me see even the negative Read less
Services Used: Photography
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