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Piera's Bridal Couture

Shelby Township , MI

LOCATION

Shelby Township, MI US
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Dress & Attire

REVIEWS

4.2
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4.1/5.0
4.1/5.0
4.1/5.0
4.2/5.0
4.3/5.0
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Anonymous
Wedding:
Recently Married
0.3/5.0
When I first went to Piera's all the staff seemed really nice. They were so helpful in trying to come up with a dress that I loved. I finally found two dresses that I liked bits and pieces from, and they told me they could order one dress and order the appliques from another dress and combine them to make a custom dress. They were so willing to work with to get what I wanted! Because of the customer service, we decided to order the flower girl dress and the bridesmaid dresses from there as well (even though they didn't even carry the bridesmaids dresses in the store...just the designer.) Then it all went downhill. As soon as they got our money, it was horrible! Every single thing we ordered came in wrong!! Two weeks after we ordered the flower girl dress, they called and said we couldn't order it any more and had to come pick out a new one. Then, when my wedding dress came in, it came in a size smaller than we ordered so it didn't fit....then they blamed me for gaining weight (which I didn't). They said the best they could do was order a dress 3 sizes too big and take it it, but it would only get there a month before my wedding. So that's what we did. In the meantime, the bridesmaid dresses came in...wrong! We order them all in short length, and then ordered extra fabric to use for the flower girl. They all came in long, and then they accused us of telling them we wanted long and have them cut it....why would we have ordered extra fabric then??? Finally, my way-to-big wedding dress came in, and I had my first fitting. Two weeks later I came back to have them put the appliques on that we ordered at the beginning. (This was May 1 and my wedding was May 24. ) They pulled out the appliques, and there was only 6 small ones. These were supposed to cover most of the front and back of the dress. They only ordered 6! We asked where the rest were and they said this was it. Then they blamed us saying we should have known they didn't order more based on the price we
When I first went to Piera's all the staff seemed really nice. They were so helpful in trying to come up with a dress that Read more...
When I first went to Piera's all the staff seemed really nice. They were so helpful in trying to come up with a dress that I loved. I finally found two dresses that I liked bits and pieces from, and they told me they could order one dress and order the appliques from another dress and combine them to make a custom dress. They were so willing to work with to get what I wanted! Because of the customer service, we decided to order the flower girl dress and the bridesmaid dresses from there as well (even though they didn't even carry the bridesmaids dresses in the store...just the designer.) Then it all went downhill. As soon as they got our money, it was horrible! Every single thing we ordered came in wrong!! Two weeks after we ordered the flower girl dress, they called and said we couldn't order it any more and had to come pick out a new one. Then, when my wedding dress came in, it came in a size smaller than we ordered so it didn't fit....then they blamed me for gaining weight (which I didn't). They said the best they could do was order a dress 3 sizes too big and take it it, but it would only get there a month before my wedding. So that's what we did. In the meantime, the bridesmaid dresses came in...wrong! We order them all in short length, and then ordered extra fabric to use for the flower girl. They all came in long, and then they accused us of telling them we wanted long and have them cut it....why would we have ordered extra fabric then??? Finally, my way-to-big wedding dress came in, and I had my first fitting. Two weeks later I came back to have them put the appliques on that we ordered at the beginning. (This was May 1 and my wedding was May 24. ) They pulled out the appliques, and there was only 6 small ones. These were supposed to cover most of the front and back of the dress. They only ordered 6! We asked where the rest were and they said this was it. Then they blamed us saying we should have known they didn't order more based on the price we Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
8/3/2013
5.0/5.0
These ladies are the best!!!!!!!!! I live in Charleston SC and they shipped my dress with the utmost care! The quality of service and respect I received in the store was just lovely! I am a size 16/18 in pants, so being a bit voluptuous was always a fear when stepping into a bridal salon. These ladies took care of me like I was their most important client. They house Justin Alexander dresses that are beyond gorgeous! I know for a fact I wouldn't have been able to find "the perfect" dress anywhere else. Thank you to everyone :)
These ladies are the best!!!!!!!!! I live in Charleston SC and they shipped my dress with the utmost care! The quality of Read more...
These ladies are the best!!!!!!!!! I live in Charleston SC and they shipped my dress with the utmost care! The quality of service and respect I received in the store was just lovely! I am a size 16/18 in pants, so being a bit voluptuous was always a fear when stepping into a bridal salon. These ladies took care of me like I was their most important client. They house Justin Alexander dresses that are beyond gorgeous! I know for a fact I wouldn't have been able to find "the perfect" dress anywhere else. Thank you to everyone :) Read less
Services Used: Dress & Attire
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Laura and Mike
Wedding:
10/27/2012
5.0/5.0
Piera is the best! She is so sweet and helpful!
Piera is the best! She is so sweet and helpful!
Piera is the best! She is so sweet and helpful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.0/5.0
Some of the consultant were extremely dismissive and snotty. I spent a TON of money there considering I bought my gown and all my bridesmaid dresses at their salon. Some of the girls are nice but a few are very unprofessional. When I came in for a scheduled fitting they screwed up my appointment and my dress wasn't finished and a similar problem happened with a few of my bridesmaid appointments. Although mishaps are expected to happen at a bridal salon, repeated mishaps and snottiness and unacceptable to me.
Some of the consultant were extremely dismissive and snotty. I spent a TON of money there considering I bought my gown and Read more...
Some of the consultant were extremely dismissive and snotty. I spent a TON of money there considering I bought my gown and all my bridesmaid dresses at their salon. Some of the girls are nice but a few are very unprofessional. When I came in for a scheduled fitting they screwed up my appointment and my dress wasn't finished and a similar problem happened with a few of my bridesmaid appointments. Although mishaps are expected to happen at a bridal salon, repeated mishaps and snottiness and unacceptable to me. Read less
Services Used: Dress & Attire
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Christine
Wedding:
9/16/2012
5.0/5.0
I bought my dress from Piera's and couldn't have felt more comfortable with her staff. I worked one on one with Kim to help pick out my dress. She stayed in my budget and found me the perfect gown in the first visit. I have complaints! Amazing boutique.
I bought my dress from Piera's and couldn't have felt more comfortable with her staff. I worked one on one with Kim to Read more...
I bought my dress from Piera's and couldn't have felt more comfortable with her staff. I worked one on one with Kim to help pick out my dress. She stayed in my budget and found me the perfect gown in the first visit. I have complaints! Amazing boutique. Read less
Services Used: Dress & Attire
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Megan
Wedding:
6/22/2012
4.4/5.0
Helpful, nice and the dress selection is great!!! One of a kind dresses.
Helpful, nice and the dress selection is great!!! One of a kind dresses.
Helpful, nice and the dress selection is great!!! One of a kind dresses. Read less
Services Used: Dress & Attire
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Courtney
Wedding:
12/10/2011
5.0/5.0
Piera's Bridal did a wonderful job with me and all my bridesmaids, flower girls and mother's dresses! Everything was through Piera's and there was absolutely no problems at all! All the ladies including Piera the owner were very friendly and helpful when coming into the store. Quality of dresses and alterations provided was superior! Will definitely refer more friends/brides here in the future!!
Piera's Bridal did a wonderful job with me and all my bridesmaids, flower girls and mother's dresses! Everything was Read more...
Piera's Bridal did a wonderful job with me and all my bridesmaids, flower girls and mother's dresses! Everything was through Piera's and there was absolutely no problems at all! All the ladies including Piera the owner were very friendly and helpful when coming into the store. Quality of dresses and alterations provided was superior! Will definitely refer more friends/brides here in the future!! Read less
Services Used: Dress & Attire
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Angela
Wedding:
10/22/2011
5.0/5.0
I had the BEST experience with Piera's!! I worked with Kim and Piera herself. They both incredibly sweet and SO good at what they do! By the time I was done with my first appointment I already felt like part of the family! My dress was perfect! I still am getting compliments on how beautiful it was!
I had the BEST experience with Piera's!! I worked with Kim and Piera herself. They both incredibly sweet and SO good at Read more...
I had the BEST experience with Piera's!! I worked with Kim and Piera herself. They both incredibly sweet and SO good at what they do! By the time I was done with my first appointment I already felt like part of the family! My dress was perfect! I still am getting compliments on how beautiful it was! Read less
Services Used: Dress & Attire
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A
Wedding:
10/15/2010
4.9/5.0
Piera's Bridal was truly God sent. I believed God directed me to this store. Here is why I say so. Before I started my search I had a picture of the wedding gown I had really wanted and put it to the side. When I began my search, I had visited a few places but nothing to my taste and I am very picky. I decided to just visit stores next to my home and was almost ready to settle for another dress. Then I decided to stop by Piera's Bridal, I described to the young lady I first met, who was Piera's grand-daughter, what I had in mind. The second dress I tried was the perfect dress, but unknown to me it was the dress in the picture, which I had forgot bc of how frustrated I had become. I reach for my planning folder to pull out a picture of the bridesmaid dresses I was looking for and BAM! the picture fell to the floor. Lo and behold, it's the same wedding gown I had finally picked at Piera's that was in the pic. I was soo excited. I ended up purchasing my bridesmaid dresses here and I got my bridal gown for a very reasonable price. Please go here, the ladies that work here know what they are doing and are very professional and keep to their word. You can't beat that!
Piera's Bridal was truly God sent. I believed God directed me to this store. Here is why I say so. Before I started my Read more...
Piera's Bridal was truly God sent. I believed God directed me to this store. Here is why I say so. Before I started my search I had a picture of the wedding gown I had really wanted and put it to the side. When I began my search, I had visited a few places but nothing to my taste and I am very picky. I decided to just visit stores next to my home and was almost ready to settle for another dress. Then I decided to stop by Piera's Bridal, I described to the young lady I first met, who was Piera's grand-daughter, what I had in mind. The second dress I tried was the perfect dress, but unknown to me it was the dress in the picture, which I had forgot bc of how frustrated I had become. I reach for my planning folder to pull out a picture of the bridesmaid dresses I was looking for and BAM! the picture fell to the floor. Lo and behold, it's the same wedding gown I had finally picked at Piera's that was in the pic. I was soo excited. I ended up purchasing my bridesmaid dresses here and I got my bridal gown for a very reasonable price. Please go here, the ladies that work here know what they are doing and are very professional and keep to their word. You can't beat that! Read less
Services Used: Dress & Attire
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