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Platinum Events

San Diego , CA

LOCATION

San Diego, CA US
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Wedding Planning

REVIEWS

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Valerie O.
Wedding:
9/27/2009
5.0/5.0
Working with Michelle was great. She was extremely helpful throughout the entire process and really made our wedding day run smoothly. I would highly recommend Michelle to other brides looking for a professional, organized and friendly coordinator!
Working with Michelle was great. She was extremely helpful throughout the entire process and really made our wedding day Read more...
Working with Michelle was great. She was extremely helpful throughout the entire process and really made our wedding day run smoothly. I would highly recommend Michelle to other brides looking for a professional, organized and friendly coordinator! Read less
Services Used: Wedding Planning
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heywie
Wedding:
10/25/2008
0.4/5.0
Out of all the money I spent on my wedding, this was the biggest waste! Michelle is the lady behind Platinum Events and she was rude and pushy. I hired her to do day-of coordination, which included my rehearsal the day before. For $800 (I know... ridiculous) she said she would do menu cards (free of charge), manage my vendors, create a timing schedule for the wedding and reception, and be on-site the day-of to make sure everything ran smoothly.

I met with her before the event to go over any specifics (seating chart, ceremony music, etc.) and everything seemed to be ready to go.

Let's start with the rehearsal. She was very adamant that we must be on-time for the rehearsal. Guess what? Coordinating 30 people from out of town, we might be 5 minutes late. We showed up a little late to a very unhappy coordinator, and boy did she let us know! My mom walked up to, "You're late." Not a hello or a smile. I'm so glad we hired this friendly lady to take the stress from my big day!

During the rehearsal, she yelled at my entire wedding party. She did not smile once. I can understand the need to be firm when coordinating a group of excited people, but she was out of line on so many levels. I was embarrassed by the way she treated my family and friends. Very unprofessional.

And now for ceremony day:
We had a few family friends show up to the site to help set-up our tables and decor. Michelle was there to "manage" them. Well, she certainly did a lot of standing around while she managed. When my mom arrived, nothing was set-up right. Our tables did not have the right amount of place settings. Our place cards were not on the right tables. My 85 year old grandmother kicked off her dress shoes and started moving chairs and table settings to get them right before guests began arriving. Basically, Michelle didn't do a thing right. She even forgot to bring the menu cards she so kindly offered to take care of.

The boys were at the site early to take pictures. Then, I arrived with my girls. Michelle said she would come and let me know when the boys were tucked away so we could get some girl photos before the event. She never came back until it was time for the ceremony so I didn't get any pics of my bridal party before the wedding.

The DJ got there and had an entirely different reception timing than the coordinator (even though she said she called to tell him of her changes). He also didn't have my music (I sent it ahead of me, but Michelle never thought to ask anyone for it). When the DJ started playing the wrong seating music, I flipped. Michelle got wind I was upset and came and got the CD. Halfway through the seating music, I finally had the right track playing.
This miscommunication with the DJ made for an awful night. Instead of taking charge of the event so I didn't know of any flaws that were taking place, I had Michelle and the DJ coming up to me throughout the night to ask me when I wanted to do things. Because they're schedules were mixed up, nothing ran smoothly. None of my guests even knew we were having our father/daughter dance or the cake cutting. Michelle didn't even make sure my mom was out of the bathroom before she sent me on the dance floor with my father.

Overall, I feel like we paid for nothing. If anything, the night was more confusing because of her. Everyone told me to get a day-of coordinator for my wedding, and I chose Michelle because she was a recommended vendor from my venue. I NEVER would have hired her had I known what I was paying for. I STILL don't know what I paid for. Complete waste of money.
Out of all the money I spent on my wedding, this was the biggest waste! Michelle is the lady behind Platinum Events and Read more...
Out of all the money I spent on my wedding, this was the biggest waste! Michelle is the lady behind Platinum Events and she was rude and pushy. I hired her to do day-of coordination, which included my rehearsal the day before. For $800 (I know... ridiculous) she said she would do menu cards (free of charge), manage my vendors, create a timing schedule for the wedding and reception, and be on-site the day-of to make sure everything ran smoothly.

I met with her before the event to go over any specifics (seating chart, ceremony music, etc.) and everything seemed to be ready to go.

Let's start with the rehearsal. She was very adamant that we must be on-time for the rehearsal. Guess what? Coordinating 30 people from out of town, we might be 5 minutes late. We showed up a little late to a very unhappy coordinator, and boy did she let us know! My mom walked up to, "You're late." Not a hello or a smile. I'm so glad we hired this friendly lady to take the stress from my big day!

During the rehearsal, she yelled at my entire wedding party. She did not smile once. I can understand the need to be firm when coordinating a group of excited people, but she was out of line on so many levels. I was embarrassed by the way she treated my family and friends. Very unprofessional.

And now for ceremony day:
We had a few family friends show up to the site to help set-up our tables and decor. Michelle was there to "manage" them. Well, she certainly did a lot of standing around while she managed. When my mom arrived, nothing was set-up right. Our tables did not have the right amount of place settings. Our place cards were not on the right tables. My 85 year old grandmother kicked off her dress shoes and started moving chairs and table settings to get them right before guests began arriving. Basically, Michelle didn't do a thing right. She even forgot to bring the menu cards she so kindly offered to take care of.

The boys were at the site early to take pictures. Then, I arrived with my girls. Michelle said she would come and let me know when the boys were tucked away so we could get some girl photos before the event. She never came back until it was time for the ceremony so I didn't get any pics of my bridal party before the wedding.

The DJ got there and had an entirely different reception timing than the coordinator (even though she said she called to tell him of her changes). He also didn't have my music (I sent it ahead of me, but Michelle never thought to ask anyone for it). When the DJ started playing the wrong seating music, I flipped. Michelle got wind I was upset and came and got the CD. Halfway through the seating music, I finally had the right track playing.
This miscommunication with the DJ made for an awful night. Instead of taking charge of the event so I didn't know of any flaws that were taking place, I had Michelle and the DJ coming up to me throughout the night to ask me when I wanted to do things. Because they're schedules were mixed up, nothing ran smoothly. None of my guests even knew we were having our father/daughter dance or the cake cutting. Michelle didn't even make sure my mom was out of the bathroom before she sent me on the dance floor with my father.

Overall, I feel like we paid for nothing. If anything, the night was more confusing because of her. Everyone told me to get a day-of coordinator for my wedding, and I chose Michelle because she was a recommended vendor from my venue. I NEVER would have hired her had I known what I was paying for. I STILL don't know what I paid for. Complete waste of money. Read less
Services Used: Wedding Planning
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