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Pond House Cafe & Hall

West Hartford , CT

LOCATION

1555 Asylum Ave, Elizabeth Park
West Hartford, CT US 06117 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Perfect for parties, big or small, the Pond House offers savory cuisine with a serene setting nestled in Elizabeth Park. Whether you are planning a wedding, bar/bat mitzvah, company... Read more
Perfect for parties, big or small, the Pond House offers savory cuisine with a serene setting nestled in Elizabeth Park. Whether you are planning a wedding, bar/bat mitzvah, company gathering or more, the Pond House is just the right backdrop for your special occasion.

Perfect for any season, the Pond House Banquet Hall provides an ideal setting for all of your special events. The Garden Room will accommodate private parties of up to 200 guests.

Open year round, the Pond House Banquet Hall offers spectacular views, with floor to ceiling cathedral windows overlooking Elizabeth Park. The Garden Room is a unique setting that truly showcases the very best of New England. Read less

PHOTOS

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INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, Family Style, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Cash Bar, Limited Bar, Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor, Specialty Beer
What types of cuisine do you cater?
American (New)
Do you accommodate dietary needs?
Gluten Free, Lactose Free, No Pork, Vegan, Vegetarian
Do you offer a tasting for potential clients?
Each bride and groom will enjoy a complimentary tasting for 2 people. Each additional person will incure a modest charge based on the food items selected for tasting.
Are you also able to provide the wedding cake?
A cake by Creative Cakes By Donna are inlcuded in our wedding package price.
If a bride decides to bring her own wedding cake, do you have a cake cutting fee? If yes, how much is the fee?
When a bride selects to bring in her own cake, a $2.50 per person credit will be applied to her balance
Are you licensed to sell alcohol? If yes, where are you licensed?
Full Bar Available
Do you allow outside alcohol? If yes, what is the corkage fee?
Please see our liquor policy on our website. www.pondhousecafe.com
Do you provide rentals for items such as linens and flatware?
Tables, chairs, linen and china are included.
Are you able to provide your own wait staff?
Full service wait staff on hand
What is your maximum catering capacity?
175

INFO FOR WEDDING VENUE

When was your venue built?
1959
When was your venue last renovated?
2013
Describe your venue:
Banquet Hall, Restaurant
Describe the style of your venue
Classic / Traditional
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
175
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
10000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
70
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.4
out of 5.0
4.4/5.0
4.2/5.0
4.5/5.0
4.5/5.0
4.3/5.0
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Samantha
Wedding:
6/27/2014
5.0/5.0
We just had our wedding at Pond House Cafe on June 27th and we were amazed with the venue! Susan was our wedding cordinator at the Pond House and she was awesome to work with and very reassuring, which was helpful with planning our CT wedding from SC! She made sure that everything was set before the big day and she was there the entire night of our wedding making sure everything went as planned! They made sure all of our little details were perfect for when all of our guests arrived and the space was beautiful as always! I would highly recommend Pond House Cafe for any event!
We just had our wedding at Pond House Cafe on June 27th and we were amazed with the venue! Susan was our wedding Read more...
We just had our wedding at Pond House Cafe on June 27th and we were amazed with the venue! Susan was our wedding cordinator at the Pond House and she was awesome to work with and very reassuring, which was helpful with planning our CT wedding from SC! She made sure that everything was set before the big day and she was there the entire night of our wedding making sure everything went as planned! They made sure all of our little details were perfect for when all of our guests arrived and the space was beautiful as always! I would highly recommend Pond House Cafe for any event! Read less
Services Used: Catering, Rehearsal Dinner, Wedding Venue
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Private User
Wedding:
9/28/2013
5.0/5.0
My husband and I flew from Las Vegas to CT just to have our wedding at The Pond House. The setting is gorgeous- the room is perched in the middle of historic Elizabeth Park which is a 125 year old rose garden with a beautiful gazebo on a picturesque pond. Make sure you get photo permission from the Town of West Hartford so you can take pictures everywhere and anywhere you please! The building has huge windows look out over the property. Diana and Susan worked in tandem during contract and food decisions and were extremely well informed. Susan was our actual planner, and she did everything we wanted. She made things happen easily and was always there when we needed to talk and was by our sides for most of our event. Our cake was included in our package- and Donna from Creative Cakes by Donna literally created our cake from a pictures we gave her. Incredible! It's not easy planning a wedding from across the country. But this team made it so. The chef is INCREDIBLE. Louis is extremely talented. He did a tasting "on the fly" for us right before Easter this past year- he was preparing for the biggest brunch of the year as he was sending out plates for us to taste. The whole staff is incredibly accommodating from beginning to end. and it was all incredible. I worked in the restaurant industry for almost 20 years. This man is brilliant. Go for lunch or brunch and check it out. You're just silly if you don't at least visit this venue. The service, the food, the package deals are all generous and delicious. Look at the pictures and menus on the website. The pictures are beautiful- but even they don't do the place justice.
My husband and I flew from Las Vegas to CT just to have our wedding at The Pond House. The setting is gorgeous- the room Read more...
My husband and I flew from Las Vegas to CT just to have our wedding at The Pond House. The setting is gorgeous- the room is perched in the middle of historic Elizabeth Park which is a 125 year old rose garden with a beautiful gazebo on a picturesque pond. Make sure you get photo permission from the Town of West Hartford so you can take pictures everywhere and anywhere you please! The building has huge windows look out over the property. Diana and Susan worked in tandem during contract and food decisions and were extremely well informed. Susan was our actual planner, and she did everything we wanted. She made things happen easily and was always there when we needed to talk and was by our sides for most of our event. Our cake was included in our package- and Donna from Creative Cakes by Donna literally created our cake from a pictures we gave her. Incredible! It's not easy planning a wedding from across the country. But this team made it so. The chef is INCREDIBLE. Louis is extremely talented. He did a tasting "on the fly" for us right before Easter this past year- he was preparing for the biggest brunch of the year as he was sending out plates for us to taste. The whole staff is incredibly accommodating from beginning to end. and it was all incredible. I worked in the restaurant industry for almost 20 years. This man is brilliant. Go for lunch or brunch and check it out. You're just silly if you don't at least visit this venue. The service, the food, the package deals are all generous and delicious. Look at the pictures and menus on the website. The pictures are beautiful- but even they don't do the place justice. Read less
Services Used: Catering, Wedding Venue
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Private User
Wedding:
10/26/2012
5.0/5.0
My husband and I got married in October 26, 2012. We had always liked the Pond House because we would go for brunch on Sundays. I worked with Susan for part of the time but the Diana took over the rest of the planning for our wedding. I couldn't have been happier with the way things turned out. I loved the venue because it's not your traditional banquet hall. They had decorated it so beautifully and my family and friends are still talking about how wonderful the reception was. Diana was awesome to work with! She's got a great personality and is organized and easy to work with. Planning a wedding from Texas was difficult but she really put my mind at ease. The cost was reasonable, the food was delicious! The day turned out better than I could have ever imagined. Diana made everything run smoothly and it made our special day that much more wonderful!
My husband and I got married in October 26, 2012. We had always liked the Pond House because we would go for brunch on Read more...
My husband and I got married in October 26, 2012. We had always liked the Pond House because we would go for brunch on Sundays. I worked with Susan for part of the time but the Diana took over the rest of the planning for our wedding. I couldn't have been happier with the way things turned out. I loved the venue because it's not your traditional banquet hall. They had decorated it so beautifully and my family and friends are still talking about how wonderful the reception was. Diana was awesome to work with! She's got a great personality and is organized and easy to work with. Planning a wedding from Texas was difficult but she really put my mind at ease. The cost was reasonable, the food was delicious! The day turned out better than I could have ever imagined. Diana made everything run smoothly and it made our special day that much more wonderful! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We almost didn't work with Pond House because of our first encounters with Lisa. Long story short--don't work with her--go straight to Susan and you can't go wrong. Susan convinced us to give them a chance and they were the best possible venue for us. Susan is fantastic, relaxed, highly competent and remained that way until the very last detail was done. We were also extremely impressed with the chef and kitchen. They designed an entire vegetarian (and some vegan plates) buffet from some suggestions we offered about favorite ingredients and dishes we'd had at a vegetarian restaurant. The chef went above and beyond in creating little masterpieces. The food was so good, we still think about it! Even our meat-loving guests were raving about how delicious everything was. The decor was elegant and beautiful; including the hand-built bar. The bartender got rave reviews from our guests too. Everything was perfect; we're glad we gave them a chance. Totally recommend!!
We almost didn't work with Pond House because of our first encounters with Lisa. Long story short--don't work with her--go Read more...
We almost didn't work with Pond House because of our first encounters with Lisa. Long story short--don't work with her--go straight to Susan and you can't go wrong. Susan convinced us to give them a chance and they were the best possible venue for us. Susan is fantastic, relaxed, highly competent and remained that way until the very last detail was done. We were also extremely impressed with the chef and kitchen. They designed an entire vegetarian (and some vegan plates) buffet from some suggestions we offered about favorite ingredients and dishes we'd had at a vegetarian restaurant. The chef went above and beyond in creating little masterpieces. The food was so good, we still think about it! Even our meat-loving guests were raving about how delicious everything was. The decor was elegant and beautiful; including the hand-built bar. The bartender got rave reviews from our guests too. Everything was perfect; we're glad we gave them a chance. Totally recommend!! Read less
Services Used: Catering, Wedding Venue
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Britney
Wedding:
12/17/2008
5.0/5.0
This was the absolute perfect venue for my formal and elegant wedding! The hall was decorated to the nines for Christmas, it was perfect for a winter wedding! The food was delicious and the staff was helpful!
This was the absolute perfect venue for my formal and elegant wedding! The hall was decorated to the nines for Christmas, Read more...
This was the absolute perfect venue for my formal and elegant wedding! The hall was decorated to the nines for Christmas, it was perfect for a winter wedding! The food was delicious and the staff was helpful! Read less
Services Used: Wedding Venue
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Sarah
Wedding:
8/16/2008
5.0/5.0
My husband and I were very impressed with The Pond House as the venue for our wedding reception. The building is beautiful and unique, with various gardens surrounding the building. The food was amazing and was very reasonably priced. This is the type of place that allows you to have something more than the usual "banquet" style wedding reception. Although our wedding took place in the perennial garden in Elizabeth Park, The Pond House would have accommodated the wedding in the reception room if it had rained, which took a lot of stress off of us as we planned and watched the weather leading up to the wedding.
We recommend this as an option to anyone!
My husband and I were very impressed with The Pond House as the venue for our wedding reception. The building is beautiful Read more...
My husband and I were very impressed with The Pond House as the venue for our wedding reception. The building is beautiful and unique, with various gardens surrounding the building. The food was amazing and was very reasonably priced. This is the type of place that allows you to have something more than the usual "banquet" style wedding reception. Although our wedding took place in the perennial garden in Elizabeth Park, The Pond House would have accommodated the wedding in the reception room if it had rained, which took a lot of stress off of us as we planned and watched the weather leading up to the wedding.
We recommend this as an option to anyone! Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Planning
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suzi
Wedding:
6/28/2009
4.9/5.0
We had a brunch reception and the food was amazing. We had many special requests and they were very flexible in getting exactly what we wanted. I would recommend them highly and really do consider a brunch reception. The food was AMAZING!
We had a brunch reception and the food was amazing. We had many special requests and they were very flexible in getting Read more...
We had a brunch reception and the food was amazing. We had many special requests and they were very flexible in getting exactly what we wanted. I would recommend them highly and really do consider a brunch reception. The food was AMAZING! Read less
Services Used: Wedding Venue
130x130_sq_1384018450967-wedding-portrai
Sarah
Wedding:
8/24/2013
4.8/5.0
The Pond House was amazing. People raved about the food all night long, and the room was gorgeous. We thought it was a great value compared to some of the other venues in the area, and they were so flexible with all of my requests. Susan (our coordinator) was fabulous to work with, was very responsive, and was very organized. When I walked into the room it was perfect! We were able to have a wine service, oysters, and fabulous food with a really big dance floor - ALL of our dream components!

My only complaint is that when it was over, someone told us we had to take everything with us... so my bridesmaids quickly threw all of the chargers, vases, picture frames etc. into boxes and loaded them on the bus. But this was NOT what was told to me a few days prior. It made the end of the night annoying, but my bridesmaids took care of it all so I really didn't have any concept as to what was going on. To her credit, Susan called the next day to apologize because that was not what was supposed to happen. The person who told us to take it with us had misspoken. Susan also came to my hotel the next day and picked up all of the florist vases because the florist was coming back to the Pond House to pick them up. She didn't make me bring them back, since it was obviously their error.

Besides a little snafu at the end of the night, everything was perfect, the bar was well staffed and well stocked, the food was the best wedding food I've ever had, and I loved working with Susan. OH! And it is in the middle of Elizabeth Park which is an absolutely beautiful place.
The Pond House was amazing. People raved about the food all night long, and the room was gorgeous. We thought it was a Read more...
The Pond House was amazing. People raved about the food all night long, and the room was gorgeous. We thought it was a great value compared to some of the other venues in the area, and they were so flexible with all of my requests. Susan (our coordinator) was fabulous to work with, was very responsive, and was very organized. When I walked into the room it was perfect! We were able to have a wine service, oysters, and fabulous food with a really big dance floor - ALL of our dream components!

My only complaint is that when it was over, someone told us we had to take everything with us... so my bridesmaids quickly threw all of the chargers, vases, picture frames etc. into boxes and loaded them on the bus. But this was NOT what was told to me a few days prior. It made the end of the night annoying, but my bridesmaids took care of it all so I really didn't have any concept as to what was going on. To her credit, Susan called the next day to apologize because that was not what was supposed to happen. The person who told us to take it with us had misspoken. Susan also came to my hotel the next day and picked up all of the florist vases because the florist was coming back to the Pond House to pick them up. She didn't make me bring them back, since it was obviously their error.

Besides a little snafu at the end of the night, everything was perfect, the bar was well staffed and well stocked, the food was the best wedding food I've ever had, and I loved working with Susan. OH! And it is in the middle of Elizabeth Park which is an absolutely beautiful place. Read less
Services Used: Catering, Wedding Venue
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T
Wedding:
6/1/2013
4.7/5.0
AMAZING venue with fantastic food, beautiful decor, professional staff, great acoustics for your music, great setting for photos....Susan, our wedding coordinator was fantastic and we appreciated everything very much. She made sure that we ate our dinner! She was running around all night making sure things were in order. The night was perfect. We had great response/feedback about the food from many of our guests. We ordered the chicken, shortribs, and mushroom wellington for the wedding and couldn't have been happier. Thank you Pond House!
AMAZING venue with fantastic food, beautiful decor, professional staff, great acoustics for your music, great setting for Read more...
AMAZING venue with fantastic food, beautiful decor, professional staff, great acoustics for your music, great setting for photos....Susan, our wedding coordinator was fantastic and we appreciated everything very much. She made sure that we ate our dinner! She was running around all night making sure things were in order. The night was perfect. We had great response/feedback about the food from many of our guests. We ordered the chicken, shortribs, and mushroom wellington for the wedding and couldn't have been happier. Thank you Pond House! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.7/5.0
The Pond House was phenomenal for our August 18 wedding of 95 guests. The venue was beautifully decorated with soft lighting and candles for the evening. It looked absolutely beautiful. The staff was incredible and were there to help me every step of the way (even helping fix a falling updo!). I highly recommend the Pond House!!
The Pond House was phenomenal for our August 18 wedding of 95 guests. The venue was beautifully decorated with soft Read more...
The Pond House was phenomenal for our August 18 wedding of 95 guests. The venue was beautifully decorated with soft lighting and candles for the evening. It looked absolutely beautiful. The staff was incredible and were there to help me every step of the way (even helping fix a falling updo!). I highly recommend the Pond House!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.6/5.0
We had an amazing New Years Eve wedding at the Pond House. We were so impressed as were our guests with the decor, lights, and beauty the venue takes on esp during the winter months.

When deciding on the Pond House, we met with Diana who was great to work with; very responsive and even had a few cool ideas for us for the ceremony. She was also very helpful with explaining the packages, working on the contract etc. Susan was our wedding planner and also very nice to work with. At times, Susan was a little harder to get a hold of, but all in all - we had a very good experience. The wedding went off without a hitch thanks to Susan and team. The food was amazing, the place looked magnificent, the service was excellent - servers were so friendly.

We were so happy we chose the Pond House for our wedding. Being foodies and wanting quality, the Pond House did not let us down. We would definitely recommend the Pond House as a wedding venue - you will not be disappointed.
We had an amazing New Years Eve wedding at the Pond House. We were so impressed as were our guests with the decor, lights, Read more...
We had an amazing New Years Eve wedding at the Pond House. We were so impressed as were our guests with the decor, lights, and beauty the venue takes on esp during the winter months.

When deciding on the Pond House, we met with Diana who was great to work with; very responsive and even had a few cool ideas for us for the ceremony. She was also very helpful with explaining the packages, working on the contract etc. Susan was our wedding planner and also very nice to work with. At times, Susan was a little harder to get a hold of, but all in all - we had a very good experience. The wedding went off without a hitch thanks to Susan and team. The food was amazing, the place looked magnificent, the service was excellent - servers were so friendly.

We were so happy we chose the Pond House for our wedding. Being foodies and wanting quality, the Pond House did not let us down. We would definitely recommend the Pond House as a wedding venue - you will not be disappointed. Read less
Services Used: Catering, Wedding Venue
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mrs.vandeursen
Wedding:
12/31/2010
4.6/5.0
As a former resident of West Hartford, I always think of Elizabeth Park when it comes to wedding. Everyone I know that has been married in the area has taken photos in the beautiful rose garden. However, when you think New Year's Eve in CT, the rose garden isn't really an option. But the Pond House is! It was beautifully decorated for the Christmas season, the fire was blazing in the fire place, the food was SPECTACULAR! Our reception was gorgeous, not only by our standards but also our guests. Anything we asked for was immediately taken care of. The staff was friendly and accommodating. It really was a perfect reception.
As a former resident of West Hartford, I always think of Elizabeth Park when it comes to wedding. Everyone I know that has Read more...
As a former resident of West Hartford, I always think of Elizabeth Park when it comes to wedding. Everyone I know that has been married in the area has taken photos in the beautiful rose garden. However, when you think New Year's Eve in CT, the rose garden isn't really an option. But the Pond House is! It was beautifully decorated for the Christmas season, the fire was blazing in the fire place, the food was SPECTACULAR! Our reception was gorgeous, not only by our standards but also our guests. Anything we asked for was immediately taken care of. The staff was friendly and accommodating. It really was a perfect reception. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.5/5.0
My daughter was married in the Rose Garden and we lucked out with the weather. It had rained the week leading up to the wedding and did not look promising for the wedding day ....but it held off and thankfully so. Our only negative comment is the inflexibility on the part of pond house to be able to accommodate our ceremony in the event of rain...so that was a bit stressful right up until the moment of our ceremony worrying that it might rain. Aside from the weather issue, everything was perfect and beautiful and the food was amazing !! Several guests even commented that the food was the best they had ever eaten at a wedding and I would have to agree.....it was delicious !! The room was gorgeous and decorated to perfection. The staff were professional and pleasant to work with. The bathroom facilities were very clean and neat despite the fact that they are public . The day was beautiful in every way and we would strongly recommend Pond House to future Brides.
My daughter was married in the Rose Garden and we lucked out with the weather. It had rained the week leading up to the Read more...
My daughter was married in the Rose Garden and we lucked out with the weather. It had rained the week leading up to the wedding and did not look promising for the wedding day ....but it held off and thankfully so. Our only negative comment is the inflexibility on the part of pond house to be able to accommodate our ceremony in the event of rain...so that was a bit stressful right up until the moment of our ceremony worrying that it might rain. Aside from the weather issue, everything was perfect and beautiful and the food was amazing !! Several guests even commented that the food was the best they had ever eaten at a wedding and I would have to agree.....it was delicious !! The room was gorgeous and decorated to perfection. The staff were professional and pleasant to work with. The bathroom facilities were very clean and neat despite the fact that they are public . The day was beautiful in every way and we would strongly recommend Pond House to future Brides. Read less
Services Used: Wedding Cake, DJ, Lighting & Decor, Wedding Venue
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StaceyM
Wedding:
7/19/2009
4.2/5.0
The Pond House Cafe was more than we could have asked for on the day of the wedding. The room was perfect, the food was perfect and the staff was perfect. It is not your ordinary venue at all and your guests will be surprised to see how spectacular the room is! Not was you expect at all from the outside. The value for your money is the best that you will find and on top of it to have outrageous food! I wish I could have taken home left overs! :)

The only down side is it is a little hard to get a hold of a wedding coordinator and is a bit frustrating when you are getting down to the wire and you have not heard back from anyone. But none of this effected the outcome of the day of the wedding.
The Pond House Cafe was more than we could have asked for on the day of the wedding. The room was perfect, the food was Read more...
The Pond House Cafe was more than we could have asked for on the day of the wedding. The room was perfect, the food was perfect and the staff was perfect. It is not your ordinary venue at all and your guests will be surprised to see how spectacular the room is! Not was you expect at all from the outside. The value for your money is the best that you will find and on top of it to have outrageous food! I wish I could have taken home left overs! :)

The only down side is it is a little hard to get a hold of a wedding coordinator and is a bit frustrating when you are getting down to the wire and you have not heard back from anyone. But none of this effected the outcome of the day of the wedding. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
chloemanning3
Wedding:
9/18/2011
3.9/5.0
I grew up a block away from Elizabeth Park and the pond house, and when my mom suggested having my wedding there, I was pretty much sold! It was the only place we looked at, and we pretty much booked it on the spot. They were very helpful with everything, including the fact that they take care of all the centerpieces and decorations themselves. Most everything at the reception was perfect, the food, the organization, the beautiful decorations (that just so happened to exactly match our color scheme... nice job Pond House!). However, there are a few things that annoyed me a little bit. We decided to do a challah blessing before the meal, and payed a lot of money for a huge challah that was supposed to be cut up and served with the buffet... well they forgot, so most of the challah went to waste. Also, I believe a champagne toast was included in our bar price, and they never did one.... Also, don't be fooled into getting their "breakfast bread table" if you have a brunch here, it is very small, and not really worth it. But all in all, the put on a wonderful reception for us, and many of our guests proclaimed it the most beautiful reception they had been to.
I grew up a block away from Elizabeth Park and the pond house, and when my mom suggested having my wedding there, I was Read more...
I grew up a block away from Elizabeth Park and the pond house, and when my mom suggested having my wedding there, I was pretty much sold! It was the only place we looked at, and we pretty much booked it on the spot. They were very helpful with everything, including the fact that they take care of all the centerpieces and decorations themselves. Most everything at the reception was perfect, the food, the organization, the beautiful decorations (that just so happened to exactly match our color scheme... nice job Pond House!). However, there are a few things that annoyed me a little bit. We decided to do a challah blessing before the meal, and payed a lot of money for a huge challah that was supposed to be cut up and served with the buffet... well they forgot, so most of the challah went to waste. Also, I believe a champagne toast was included in our bar price, and they never did one.... Also, don't be fooled into getting their "breakfast bread table" if you have a brunch here, it is very small, and not really worth it. But all in all, the put on a wonderful reception for us, and many of our guests proclaimed it the most beautiful reception they had been to. Read less
Services Used: Wedding Venue
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mpk225
Wedding:
6/14/2009
3.4/5.0
Getting a hold of the "wedding coordinators" can be very frustrating, at the same time it may take a while for them to give you a call back. Wedding coordinator not exactly flexible or enthusiastic. Food is delicious, set up of food is beautiful and the waiters/waitresses were very attentive. If food is what is most important to you, then this is the place, you will not regret this unique delcious menu!
The bathroom is a public bathroom, toilet paper was consistenly lacking, there were dirty diapers on the bathroom floors, could have been much cleaner and well kempt. Outdoor grounds are beautiful, as the Pond House is located at a Rose Garden.
Getting a hold of the "wedding coordinators" can be very frustrating, at the same time it may take a while for them to Read more...
Getting a hold of the "wedding coordinators" can be very frustrating, at the same time it may take a while for them to give you a call back. Wedding coordinator not exactly flexible or enthusiastic. Food is delicious, set up of food is beautiful and the waiters/waitresses were very attentive. If food is what is most important to you, then this is the place, you will not regret this unique delcious menu!
The bathroom is a public bathroom, toilet paper was consistenly lacking, there were dirty diapers on the bathroom floors, could have been much cleaner and well kempt. Outdoor grounds are beautiful, as the Pond House is located at a Rose Garden. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
0.0/5.0
Can't leave a message at ext. 102 when you're closed. You need a better system!
Can't leave a message at ext. 102 when you're closed. You need a better system!
Can't leave a message at ext. 102 when you're closed. You need a better system! Read less
Services Used: Catering, Wedding Venue

DEALS

Winter Wedding Savings $$
Print Deal
Redeem In-Store  
All Wedding packages January through March are 10% off menu prices. Ask our Sales team for all other incentives- linen upgrades, complimentary station additions, no ceremony fees for indoor winter ceremony!
Deal #WW7019e286e08c668c
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MAP

 
1555 Asylum Ave, Elizabeth Park, West Hartford, CT 06117 See On Map
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