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Potomac Bridals
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16 Reviews
Address:
710 Dual Highway
Hagerstown, MD US 21740 (map)
Phone:
301-665-1070
Categories:
 
 
 
4.9 
(4.8/5.0)
 
Quality of Service 
(4.8/5.0)
 
Responsiveness 
(4.9/5.0)
 
Professionalism 
(4.9/5.0)
 
Value 
(4.9/5.0)
 
Flexibility 
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Ann
Wedding:
11/16/2013
 
5.0 out of 5.0
I recently got married in Florida and got my dress from Potomac Bridals-I could not have been happier! EVERYONE said my dress was AMAZING and it truly was the dress I had been dreaming of. Potomac Bridals knew exactly which Allure dress I described and made that dream a reality for me. They packed my dress so carefully for shipping, that when I received it I didn't even need to steam it before my wedding day! They really are amazing and I would definitely recommend Potomac Bridals to everyone : )
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
 
4.7 out of 5.0
I love Potomac Bridal and they have sizes for any body type or size woman :)
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
 
5.0 out of 5.0
I truly love my dress from Potomac Bridals, and I was treated well at both of my dress-shopping appointments. My dress was reasonably priced (I bought off the rack), and the ladies were very kind and helpful. I'd never seen my dress in any other stores or online before shopping at Potomac, and I fell in love with it almost immediately. I definitely recommend shopping here!

If you buy your dress from Potomac Bridals (and they have gorgeous gowns!), though, please think twice about using Alterations by Dawn, who often does alterations for shop customers. Other brides may be satisfied with her work, but I had a terrible experience with Dawn's work and with her responses when I contacted her about the problems and when I asked her to issue a refund for the poor-quality workmanship (I'm having to replace a sash and sleeves she ruined, plus personally re-do almost all the alterations I paid her for). Dawn is not employed by Potomac Bridals, but is often in the shop to do alterations for Potomac Bridal customers.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
 
5.0 out of 5.0
I bought my wedding gown from Potomac Bridal while at a bridal show. It was the first dress I tried on and I loved it and the price as well. I also had my MOH and bridesmaids go with me to pick out their dresses. They have a great selection on dresses, plenty of color choices, reasonable prices and everyone is so helpful.
Services Used: Dress & Attire
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Candace
Wedding:
6/20/2013
 
4.8 out of 5.0
They were Great! Only purchased my gown with them. No rush to pick up once it arrived! The staff were very friendly and professional.
Services Used: Dress & Attire
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Robin
Wedding:
8/18/2012
 
5.0 out of 5.0
I cannot say enough positive things about Potomac Bridals. I had my heart set on an Allure gown. While I knew they didn't have "the one" I still wanted to check out what they had available. While they were extremely patient with me as I tried on almost two dozen gowns, they could also tell that I still had that one gown in mind and wouldn't be at peace until I at least tried it on. They were able to find the dress for me within a few weeks. I went back, put it on and within seconds knew it was the dress I would wear on my wedding. They were helpful, not pushy and seemed genuinely happy for me. I have raved about them to my friends in the DC area. It's worth the drive to Hagerstown!
Services Used: Dress & Attire
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Anonymous
Wedding:
7/28/2012
 
5.0 out of 5.0
I will admit that dress shopping was not my favorite part of the wedding planning process but Potomac Bridals made it pretty pain-free. They have an enormous selection which alone makes the drive worthwhile and the ladies who own the shop are so friendly and nice. You definitely don't feel pressured to buy anything right then and their comments are always kind and helpful. The store is a big space so even though there are lots of other folks there, it's not crazy crowded like David's Bridal. I bought my dress right off the rack and they steamed it for me, free of charge. Highly recommend visiting.
Services Used: Dress & Attire
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Karen
Wedding:
6/15/2012
 
5.0 out of 5.0
I'd actually already purchased a short dress when my finance who'd never been married "off handedly" commented that he'd thought I'd get a long dress (uhhhhh!). So one weekend my daughters and I headed off to "just see" and stumbled upon Potomac Bridals. The bridal side of the store was closed when I came in (only the prom/social dress side was open, think it must have been a Sunday??). When I expressed that I lived pretty far away and couldnt come during the regular business hours, one of the ladies very nicely opened that side for me and gave me a very genuine royal treatment! I felt like a princess with the whole store to myself and the ladies undivided attention (she really went above and beyond). Not only did I find a dress, but she helped me find one on sale and it was perfect. Im an older bride (uhhhh, 42!!!) and she knew just what I wanted, kept it young (enough), classy and simple. I felt that her expertise was perfect! I hadnt really expected to find "the dress" that day so I wasnt prepared to pay for the whole thing, they accepted a $50.00 deposit and were perfect about letting me pay it off as I could. Absolutely wonderful experience!!
Services Used: Dress & Attire
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ameier26
Wedding:
5/26/2012
 
5.0 out of 5.0
I am so thankful a friend told me about Potomac Bridals. I had already gone to 4 stores to look for my dress and can't tell you how many I tried on. The ladies at Potomac Bridals were wonderful. They helped me pull 3 or 4 dresses and when I tried the last one on I burst into tears because I knew the search was over. It was like that dress had been made just for me. They also helped my mom find her dress and my two bridesmaids. They have a great selection of all different styles and a wide range of prices. Had I know about this store in the first place I would have skipped going to the other four all together.
Services Used: Dress & Attire
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TeachKat
Wedding:
4/21/2012
 
5.0 out of 5.0
Potomac Bridals made my dress shopping experience very memorable and exciting. I got to work with one of the owners and her daughter. I felt very comfortable trying dresses on. They were great at listening to what I wanted as well as making recommendations for what I might like to try. When I decided to purchase my dress there, they gave a percentage off for my mom's outfit as well as my bridesmaids' dresses. What I most appreciated was their flexibility. There were several occasions where they stayed open later for me to accommodate my work schedule. If I need formal wear in the future, I would definitely return here.
Services Used: Dress & Attire
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