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Poughkeepsie Grand Hotel
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69 Reviews
Address:
40 Civic Center Plaza
Poughkeepsie, NY US 12601 (map)
Phone:
845-485-5300
Categories:
 
 
 
4.7 
(4.7/5.0)
 
Quality of Service 
(4.6/5.0)
 
Responsiveness 
(4.6/5.0)
 
Professionalism 
(4.7/5.0)
 
Value 
(4.6/5.0)
 
Flexibility 
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Dana
Wedding:
11/30/2013
 
5.0 out of 5.0
The Poughkeepsie Grand was a pleasure to work with. We didn't have to worry about a thing and were 100% pleased with everything!
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
 
5.0 out of 5.0
Perfect!!!!!!! Thank you guys for everything.
Services Used: Wedding Venue
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Sara
Wedding:
9/28/2013
 
5.0 out of 5.0
This was a wonderful place to have my reception! I could not have asked for a better venue, everything was perfect and so nice, the staff kept checking to make sure everything was to my liking, working with Michelle was great, She always answered all my phone calls and e-mails, and made sure I was happy, the trolley service was fantastic after the wedding to go to the local bars, the food was 5 stars all the way, drinks were fantastic all my guests enjoyed everything, This is the perfect place to have a reception!
Services Used: Wedding Venue
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Carly
Wedding:
9/1/2013
 
5.0 out of 5.0
Words cannot express how pleased we were with this venue! The staff went above and beyond for EVERYONE! My planner Tara was amazing and calmed me down when necessary! I've told anyone that is engaged or will be in the future to make sure they have their wedding here! I felt like I was treated like royalty the entire day/night!
Services Used: Wedding Venue
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Melissa Rose
Wedding:
8/4/2013
 
5.0 out of 5.0
The food was very good at a fair price. I got many compliments on the prime rib. Overall they were very good.
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
We had our reception at the Grand Hotel and it was great. I am going to break it down into sections:

Hotel and Planning:
I planned our wedding from 600 miles away and Tara, our coordinator, was super friendly and always got back to me any time I had any questions or concerns. She made sure that everything was taken care of in advance so that I didn't have to do anything except show up. The rooms at the hotel were reasonably priced for our guests and the hotel was extremely accomodating with any concerns or questions we had. The hotel has a large variety of packages and price ranges to accommodate all brides and budgets. Our package included our cake, flowers, and suite and everything was perfect and easily arranged. My husband and I had a perfect evening and really truly enjoyed ourselves.

Service: Our maitre'ds, Mitchell and Andrew, were outstanding. They were there with us and our families the whole night to make sure everything was perfect. The staff was also very professional and helpful for our guests. The bar tenders were very nice and friendly and did a great job with the drinks. Everyone was there working together and knew exactly what they were doing and everyone was on the same page. Everyone was very professional the entire night.

Food: Everything was perfect. The food was great and there was soooo much of it. We got the Diamond package and everyone loved the cocktail and Viennese hours that we got. We had guests of all ages and everyone was satisfied. We also had a few people with food allergies and they had no problem accommodating us at all. Everything was delicious.

In conclusion, we literally had people calling us the next day telling us what a great experience it was and how great everything was and several people said it was the best wedding they'd ever been too and my husband and I agree.
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
We had our ceremony & reception at the Poughkeepsie Grand and were more than pleased. Since the majority of our guests were coming in from out of town, we loved that everyone could enjoy themselves, then go upstairs to their own rooms.

Neither my husband or myself are from Poughkeepsie, but we were so impressed with the hotel and staff that we decided to go for it. We worked with Gina throughout the entire process, and she was a pleasure to speak with and be around. Very helpful and very attentive to our needs and questions.

The day of, we worked with Maitre D - Andrew, and head waiter - Sara. They were both FANTASTIC. So much fun and SO on top of everything. It was wonderful.

Our guests were so impressed with the setting, decorations, food, service - this will definitely be something they will be talking about for years to come. It was by far the best day of our lives! Worth every penny :) Hope we come back to the hotel for one of our anniversaries :)
Services Used: Wedding Venue
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Hannah
Wedding:
11/24/2012
 
5.0 out of 5.0
This venue was absolutely beautiful and I would recommend to all brides in the area. The service could not have been better. Our wedding was made perfect by them!
Services Used: Wedding Venue
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Anonymous
Wedding:
11/4/2012
 
5.0 out of 5.0
Overall, we had an excellent experience having The Poughkeepsie Grand Hotel as our Wedding Reception venue. My husband and I have been to a few weddings here before and have had several positive recommendations for The Grand, so we were not worried at all having them do our reception. Michelle was our wedding coordinator and she was very professional, friendly, responsive and helpful in all of the planning aspects leading up to the wedding day. Michelle made sure that everything ran smoothly and that the reception was beautiful. She was always detail oriented and easy to reach. Andrew our matre d was very friendly, well-organized and knowledgeable. He also made our reception run smoothly and provided excellent service to our bridal party, family and guests. It was very convenient having our reception here because we did not have to worry about our guests drinking and driving because the reception is in the hotel. Having our reception there was also a perk for those who had to travel because all they had to do was go right upstairs to their room and crash...then join us in the morning for breakfast ;-) (The Grand provides a delicious complimentary breakfast buffet in the morning for all overnight guests) So that was also a plus, that we got to have a complimentary breakfast with family and friends the next morning. In the package we chose, The Grand also provided a few complimentary rooms, including a suite for the Bride & Groom. There are many packages to choose from for all budget types and their rates are probably the best in the area! (if not one of the best!) And the food is excellent. Even though we have been to a few weddings here, we still made sure to do a food tasting first to make sure that we still loved the food. And we did. They stuffed us and our guests and no one went home hungry. The Grand also made sure to box up some leftovers for us and offered guests seconds...Can't go wrong here! The Poughkeepsie Grand is a great venue choice!!!
Services Used: Wedding Venue
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Jennifer
Wedding:
11/4/2012
 
5.0 out of 5.0
My husband and I would like to personally thank Maureen Kangas general manager of the Poughkeepsie grand hotel for connecting us with her banquette manager Michelle Neesen. As many people would agree planning a wedding can be stressful enough, but as we are local, the bride and wedding party were not. Coming from Ohio this could have made planning even more of a challenge. As I have attended many events at the grand we encouraged her to have her very special day there. With that being said special it was, from the helpful planning to the wonderful service and convient accommodations this was truly the wright decision. Special thanks to the Stephon and Brianne as they treated all all of us like royalty for a day!
Services Used: Wedding Venue
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