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Premier Bride's Perfect Dress

Fresno , CA
CONTACT US
CONTACT US

LOCATION

7075 N. West Ave.
Fresno, CA 93711 US (map)

PHONE

559-439-2799

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We would like to personally invite you to take a look at our gowns and experience the difference yourself in our new, beautiful store. Along with carrying some of the most popular gown... Read more
We would like to personally invite you to take a look at our gowns and experience the difference yourself in our new, beautiful store. Along with carrying some of the most popular gown designers, we are also proud to feature designers that no one else is carrying in the Central Valley. We are priced competitively and our customer service is top-notch. We've worked hard to create an environment that is comfortable and welcoming, where you can truly enjoy your bridal gown shopping experience and most of all, have fun while doing so! Searching for the perfect dress is one of a bride's most exciting moments in her wedding planning process. We want to help every bride, no matter the budget, enjoy this time as much as possible. We look forward to sharing in the search for your perfect bridal gown! Read less
Dress & Attire

REVIEWS

4.2
out of 5.0
4.4/5.0
4.1/5.0
4.2/5.0
4.3/5.0
4.2/5.0
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Anonymous
Wedding:
[Private]
4.9/5.0
Ladies are very helpful and I'm absolutely in love with my dress. There were times that I'd call to get an ETA on my dress and veil and they wouldn't call back.
Ladies are very helpful and I'm absolutely in love with my dress. There were times that I'd call to get an ETA on my dress Read more...
Ladies are very helpful and I'm absolutely in love with my dress. There were times that I'd call to get an ETA on my dress and veil and they wouldn't call back. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.7/5.0
We were told to have our measurements in by a certain date and the dresses would arrive approx one month later. WRONG. The dresses did not arrive until 3 weeks after the date we were promised and three weeks prior to the wedding. The kicker is that none of us live in Fresno. They expected us to pay our own shipping for the mistake they made until finally they accommodated us after we complained numerous times.

When the dress finally arrived, it had some issues. One side was missing strap holes, and some of the metal clasps that were meant to attach to the laced material were missing. After weeks of dealing with this company, I have given up and decided to deal with the dress issues on my own.

The customer service here is terrible. Sure, the girls sound overly chipper on the phone but the chipperness is usually combined with incompetence or the lovely phrase "sorry let me check my notes" or "the manager and store owner are not in, can i leave a message." When they do call you back, and that is a rarity, you have to explain everything from A-Z. The only way to get anything done with this company is to pester them--which lets be honest, we all have better things to do with our time then deal with perky incompetence on a daily basis.

For a dress that costs 200+ dollars I expect decent service and good quality. You get neither at this place. Go elsewhere for a bridesmaid dress.
We were told to have our measurements in by a certain date and the dresses would arrive approx one month later. WRONG. The Read more...
We were told to have our measurements in by a certain date and the dresses would arrive approx one month later. WRONG. The dresses did not arrive until 3 weeks after the date we were promised and three weeks prior to the wedding. The kicker is that none of us live in Fresno. They expected us to pay our own shipping for the mistake they made until finally they accommodated us after we complained numerous times.

When the dress finally arrived, it had some issues. One side was missing strap holes, and some of the metal clasps that were meant to attach to the laced material were missing. After weeks of dealing with this company, I have given up and decided to deal with the dress issues on my own.

The customer service here is terrible. Sure, the girls sound overly chipper on the phone but the chipperness is usually combined with incompetence or the lovely phrase "sorry let me check my notes" or "the manager and store owner are not in, can i leave a message." When they do call you back, and that is a rarity, you have to explain everything from A-Z. The only way to get anything done with this company is to pester them--which lets be honest, we all have better things to do with our time then deal with perky incompetence on a daily basis.

For a dress that costs 200+ dollars I expect decent service and good quality. You get neither at this place. Go elsewhere for a bridesmaid dress. Read less
Services Used: Dress & Attire
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Olivia
Wedding:
6/11/2016
4.1/5.0
Amanda is pretty much the reason I'm giving a high review for the quality of my service. I did not know that on weekends that an appointment was required, but she was willing to help me anyways! There was no pressure sales and she even made me a price sheet so I knew exactly what I would be paying for! Any other time I came in and Amanda was not there, the girls seemed a bit preoccupied on the computers. But once they were finished, they were attentive. Some of my paperwork got confused and they had forgotten to change my wedding date, so they thought I was getting married a week before I was. They were quick to call and make sure that I was still getting married since they still had my dress! They were great with phone calls when my dress was supposed to arrive, when it didn't, when it would be rushed shipped (and I wasn't charged since the designer sent the wrong dress), when it arrived again, when my veil arrived, when they received it from alterations, and when it was ready to be picked up before the wedding! They steamed, pressed, and preserved my dress for me also! Great experience for me!
Amanda is pretty much the reason I'm giving a high review for the quality of my service. I did not know that on weekends Read more...
Amanda is pretty much the reason I'm giving a high review for the quality of my service. I did not know that on weekends that an appointment was required, but she was willing to help me anyways! There was no pressure sales and she even made me a price sheet so I knew exactly what I would be paying for! Any other time I came in and Amanda was not there, the girls seemed a bit preoccupied on the computers. But once they were finished, they were attentive. Some of my paperwork got confused and they had forgotten to change my wedding date, so they thought I was getting married a week before I was. They were quick to call and make sure that I was still getting married since they still had my dress! They were great with phone calls when my dress was supposed to arrive, when it didn't, when it would be rushed shipped (and I wasn't charged since the designer sent the wrong dress), when it arrived again, when my veil arrived, when they received it from alterations, and when it was ready to be picked up before the wedding! They steamed, pressed, and preserved my dress for me also! Great experience for me! Read less
Services Used: Dress & Attire
Bg3
Anonymous
Wedding:
Recently Married
4.1/5.0
They have a great quality of dresses. However, I had an issue with regards to my veil. I was informed it was in, but there was no location of it. They ordered it and did a rush order. Some gals have great customer service, not all.
They have a great quality of dresses. However, I had an issue with regards to my veil. I was informed it was in, but there Read more...
They have a great quality of dresses. However, I had an issue with regards to my veil. I was informed it was in, but there was no location of it. They ordered it and did a rush order. Some gals have great customer service, not all. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/4/2016
4.8/5.0
This was the last place I went to find my wedding dress and I wish it was the first. They made the process so easy and fun! I fell in love with the first dress I tried on, but they still let me try on other dress to make sure. They make you feel so special and make the experience so much fun!
This was the last place I went to find my wedding dress and I wish it was the first. They made the process so easy and Read more...
This was the last place I went to find my wedding dress and I wish it was the first. They made the process so easy and fun! I fell in love with the first dress I tried on, but they still let me try on other dress to make sure. They make you feel so special and make the experience so much fun! Read less
Services Used: Dress & Attire
Default vendor profile pic
Hannah
Wedding:
3/5/2016
5.0/5.0
The ladies that work here are WONDERFUL! We just finished ordering my stunning gown as well as my 5 bridemaids dresses. These girls have been nothing but help during our multiple trips here. They have great style advice & tips to obtain my vision. Should be getting all the dresses in here in a few months... so happy to have worked with them!
The ladies that work here are WONDERFUL! We just finished ordering my stunning gown as well as my 5 bridemaids dresses. Read more...
The ladies that work here are WONDERFUL! We just finished ordering my stunning gown as well as my 5 bridemaids dresses. These girls have been nothing but help during our multiple trips here. They have great style advice & tips to obtain my vision. Should be getting all the dresses in here in a few months... so happy to have worked with them! Read less
Services Used: Dress & Attire
Default vendor profile pic
amanda
Wedding:
11/10/2015
5.0/5.0
I didn't have an appointment the day I went in, but I was greeted and helped right away. I never felt rushed or like just another sale. I was able to try on as many dresses I needed to find what I liked. When I found my dress I came back in another time without an appointment to show my bridal party. My dress was going to take about 8 months to make but I got it in in 6. I was able to try it on and walk around in it again without an appointment.
I didn't have an appointment the day I went in, but I was greeted and helped right away. I never felt rushed or like just Read more...
I didn't have an appointment the day I went in, but I was greeted and helped right away. I never felt rushed or like just another sale. I was able to try on as many dresses I needed to find what I liked. When I found my dress I came back in another time without an appointment to show my bridal party. My dress was going to take about 8 months to make but I got it in in 6. I was able to try it on and walk around in it again without an appointment. Read less
Services Used: Dress & Attire
Default vendor profile pic
Alexis
Wedding:
10/10/2015
5.0/5.0
This place was perfect!! I found all the different styles I was looking for in wedding dresses here and nowhere else. I was SO HAPPY to find the dress of my dreams, a Maggie Sottero dress called Jade, and all the ladies were very nice and happy to help. I had such a great experience!
This place was perfect!! I found all the different styles I was looking for in wedding dresses here and nowhere else. I Read more...
This place was perfect!! I found all the different styles I was looking for in wedding dresses here and nowhere else. I was SO HAPPY to find the dress of my dreams, a Maggie Sottero dress called Jade, and all the ladies were very nice and happy to help. I had such a great experience! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
The best way to start off my comment by saying what WASN’T amazing at Premier Bride’s Perfect Dress?!?! My experience there was spectacular to say the least. I was treated not only with respect but also with much care and consideration. Everyone I came into contact with was very nice and polite. Veronica was my wonderful consultant and she helped me through this wedding dress journey. She helped me narrow my dress choice down as well as helped me chose my beautiful wedding dress!

My party was on the larger side, six ladies, and luckily Premier Bride allowed us to bring champagne and cupcakes! It was a magical experience and I cannot wait to use them for the rest of my bridal party.

Thank you Premier Bride for such an incredible experience and an unforgettable memory!
The best way to start off my comment by saying what WASN’T amazing at Premier Bride’s Perfect Dress?!?! My experience Read more...
The best way to start off my comment by saying what WASN’T amazing at Premier Bride’s Perfect Dress?!?! My experience there was spectacular to say the least. I was treated not only with respect but also with much care and consideration. Everyone I came into contact with was very nice and polite. Veronica was my wonderful consultant and she helped me through this wedding dress journey. She helped me narrow my dress choice down as well as helped me chose my beautiful wedding dress!

My party was on the larger side, six ladies, and luckily Premier Bride allowed us to bring champagne and cupcakes! It was a magical experience and I cannot wait to use them for the rest of my bridal party.

Thank you Premier Bride for such an incredible experience and an unforgettable memory! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I bought my dress, veil, reception dress and ALL accessories here! Bridesmaid dresses and everything is wonderful quality. They are the best and so patient with decision making.
I bought my dress, veil, reception dress and ALL accessories here! Bridesmaid dresses and everything is wonderful quality. Read more...
I bought my dress, veil, reception dress and ALL accessories here! Bridesmaid dresses and everything is wonderful quality. They are the best and so patient with decision making. Read less
Services Used: Dress & Attire

DEALS

Premier Bride Discount
Print Deal
Redeem In-Store  
Once you purchase your bridal gown through us, you become a member of our family! You will then receive 10% off all bridesmaid dresses and any accessories, including veils. We also offer tuxes through The Tux Shop, and your discount will also include $10 off each tuxedo that is rented. To top it off, when you rent 5 tuxedos your 6th one is free!
Deal #WW35879109877891a7
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MAP

 
7075 N. West Ave., Fresno, CA 93711 See On Map
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