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Presidential Limousine

Las Vegas , NV

LOCATION

Las Vegas, NV US

WEBSITE

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Transportation

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.6/5.0
4.5/5.0
4.5/5.0
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Anonymous
Wedding:
1+ year ago
4.2/5.0
They switched our chrysler 300 for the lincoln town car without notifying us. Although this may seem like a free upgrade, since the town car costs more than the 300 to rent, the town car just felt more aged than the newer 300s. Regardless, I'd still recommend Presidential Limo, since their website was easy to use, they sent an email confirmation when they assigned a driver, and they showed up on-time.
They switched our chrysler 300 for the lincoln town car without notifying us. Although this may seem like a free upgrade, Read more...
They switched our chrysler 300 for the lincoln town car without notifying us. Although this may seem like a free upgrade, since the town car costs more than the 300 to rent, the town car just felt more aged than the newer 300s. Regardless, I'd still recommend Presidential Limo, since their website was easy to use, they sent an email confirmation when they assigned a driver, and they showed up on-time. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.8/5.0
My driver was great. She was running a little late, but called to let me know. She also knew that I had to be at the church by 5 so she did everything she could, withing the law, to get me there on time.
She was nice and talking to her helped to calm any nerves.
I took a Cadillac Escalade and it was a comfortable ride, easy to get in and out of.
My driver was great. She was running a little late, but called to let me know. She also knew that I had to be at the Read more...
My driver was great. She was running a little late, but called to let me know. She also knew that I had to be at the church by 5 so she did everything she could, withing the law, to get me there on time.
She was nice and talking to her helped to calm any nerves.
I took a Cadillac Escalade and it was a comfortable ride, easy to get in and out of. Read less
Services Used: Transportation
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danielle
Wedding:
6/6/2013
3.2/5.0
So, this review is probably a little skewed since the air conditioning really wasn't working in our SUV stretch limo. In a wedding dress and a tuxedo, with three groomsmen and three bridesmaids and a photographer in the middle of the afternoon in Las Vegas in June - air conditioning not working really doesn't work so much.

The limo seemed to be very nice, comes with water and champagne. They drove us from the hotel to the Las Vegas sign and then to our venue. Unfortunately you have to pay for two hours even though you don't use it that long. We were going to just chill in the limo for a bit, but with no air-conditioning that made it somewhat difficult.

Probably my least favorite venue of the wedding.
So, this review is probably a little skewed since the air conditioning really wasn't working in our SUV stretch limo. In a Read more...
So, this review is probably a little skewed since the air conditioning really wasn't working in our SUV stretch limo. In a wedding dress and a tuxedo, with three groomsmen and three bridesmaids and a photographer in the middle of the afternoon in Las Vegas in June - air conditioning not working really doesn't work so much.

The limo seemed to be very nice, comes with water and champagne. They drove us from the hotel to the Las Vegas sign and then to our venue. Unfortunately you have to pay for two hours even though you don't use it that long. We were going to just chill in the limo for a bit, but with no air-conditioning that made it somewhat difficult.

Probably my least favorite venue of the wedding. Read less
Services Used: Transportation
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Bad Wolf ..
Wedding:
5/25/2013
4.9/5.0
Love, love, love this company. Would use again in a heartbeat! They were on time, professional, and certainly didn't skimp with the champagne! Very flexible (let us bring our own alcohol onto the bus) and what you get for what you pay for is impressive. Love this company - would highly recommend.
Love, love, love this company. Would use again in a heartbeat! They were on time, professional, and certainly didn't skimp Read more...
Love, love, love this company. Would use again in a heartbeat! They were on time, professional, and certainly didn't skimp with the champagne! Very flexible (let us bring our own alcohol onto the bus) and what you get for what you pay for is impressive. Love this company - would highly recommend. Read less
Services Used: Transportation
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Kathryn
Wedding:
4/13/2013
5.0/5.0
They picked us up right on time and at a reasonable price.
They picked us up right on time and at a reasonable price.
They picked us up right on time and at a reasonable price. Read less
Services Used: Transportation
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Tricia
Wedding:
4/2/2013
3.3/5.0
I'm still not even sure what happened with our service this day but I can say it was at a company level and not to the fault of the driver. I didn't even know something was wrong until we got dropped back at the hotel and my husband's demeanor changed. He should actually be writing this review since he knows the details but I'm sure he would have given them much lower marks. So, I am writing it from a somewhat blissfully unaware point of view.

I can say that the level of communication was less than all my other vendor experiences. Promises were made that were not fulfilled and there was almost no flexibility whatsoever.

On a good note, the driver was friendly, the limo was immaculate and the champagne and water was just enough for our group. The driver was also on time.

I wish I had more information but I was sheltered from the details to prevent a melt down on my wedding day.
I'm still not even sure what happened with our service this day but I can say it was at a company level and not to the Read more...
I'm still not even sure what happened with our service this day but I can say it was at a company level and not to the fault of the driver. I didn't even know something was wrong until we got dropped back at the hotel and my husband's demeanor changed. He should actually be writing this review since he knows the details but I'm sure he would have given them much lower marks. So, I am writing it from a somewhat blissfully unaware point of view.

I can say that the level of communication was less than all my other vendor experiences. Promises were made that were not fulfilled and there was almost no flexibility whatsoever.

On a good note, the driver was friendly, the limo was immaculate and the champagne and water was just enough for our group. The driver was also on time.

I wish I had more information but I was sheltered from the details to prevent a melt down on my wedding day. Read less
Services Used: Transportation
B12
Kay
Wedding:
2/7/2013
5.0/5.0
Very happy with Presidential's service. The customer service was excellent and the driver was very polite.
Very happy with Presidential's service. The customer service was excellent and the driver was very polite.
Very happy with Presidential's service. The customer service was excellent and the driver was very polite. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
4.9/5.0
We used Presidential Limo a few times for our wedding festivities! Make sure if you use them to order champaign! We were picked up after our ceremony and didn't have any! Our driver was flexible enough and went and bought a couple of bottles while we were taking pictures!
We used Presidential Limo a few times for our wedding festivities! Make sure if you use them to order champaign! We were Read more...
We used Presidential Limo a few times for our wedding festivities! Make sure if you use them to order champaign! We were picked up after our ceremony and didn't have any! Our driver was flexible enough and went and bought a couple of bottles while we were taking pictures! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
1.1/5.0
Two words: Unprofessional, Unreliable! I booked this company's service more than a month prior to my August wedding. Three days before my wedding they charge my credit account, fine. Four HOURS before my wedding they call and tell me the car I had reserved is not available and they can credit my account back! No appologies. What? Am getting marriied in four hours how am I supposed to arrange for transportation in such short notice? They say they'll call me back in two hours. Nobody does, ofcourse, my husband calls back... At the end they send the wrong car! If you want your day to be smooth DO NOT use presidential limousine!
Two words: Unprofessional, Unreliable! I booked this company's service more than a month prior to my August wedding. Three Read more...
Two words: Unprofessional, Unreliable! I booked this company's service more than a month prior to my August wedding. Three days before my wedding they charge my credit account, fine. Four HOURS before my wedding they call and tell me the car I had reserved is not available and they can credit my account back! No appologies. What? Am getting marriied in four hours how am I supposed to arrange for transportation in such short notice? They say they'll call me back in two hours. Nobody does, ofcourse, my husband calls back... At the end they send the wrong car! If you want your day to be smooth DO NOT use presidential limousine! Read less
Services Used: Transportation
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Lauren
Wedding:
5/19/2012
4.4/5.0
Actual limo service at our wedding last week was great-- our driver was super sweet and she met up with us exactly where our photographer asked her to be at each stop on our Strip Tour (we used Presidential for a photo tour along the Las Vegas Strip in between our ceremony and reception at Mandalay Bay). We got a 12 person stretch Escalade (enough for us, our 7 person wedding party and our photographer to fit comfortably) and there were 2 bottles of champagne on ice as soon as we got in.

The reason for the lower score is that when I booked the limo a few months ago, I specifically asked them to charge my card in full at the time of booking and they said they would (apparently that's their "standard practice" according to the salesperson with whom I interfaced). However, DURING MY CEREMONY my wedding coordinator got a voicemail from them saying that they were heading back to the office and cancelling our reservation unless we provided a new form of payment because the card on file had expired. It seems they tried to charge my card on the day of the service instead of the day I booked, like they said they would. My poor wedding coordinator freaked out and put the limo on her personal card and told them to come back. It worked out in the end, but less-than-ideal communication here. Aside from that, though, a good experience overall.
Actual limo service at our wedding last week was great-- our driver was super sweet and she met up with us exactly where Read more...
Actual limo service at our wedding last week was great-- our driver was super sweet and she met up with us exactly where our photographer asked her to be at each stop on our Strip Tour (we used Presidential for a photo tour along the Las Vegas Strip in between our ceremony and reception at Mandalay Bay). We got a 12 person stretch Escalade (enough for us, our 7 person wedding party and our photographer to fit comfortably) and there were 2 bottles of champagne on ice as soon as we got in.

The reason for the lower score is that when I booked the limo a few months ago, I specifically asked them to charge my card in full at the time of booking and they said they would (apparently that's their "standard practice" according to the salesperson with whom I interfaced). However, DURING MY CEREMONY my wedding coordinator got a voicemail from them saying that they were heading back to the office and cancelling our reservation unless we provided a new form of payment because the card on file had expired. It seems they tried to charge my card on the day of the service instead of the day I booked, like they said they would. My poor wedding coordinator freaked out and put the limo on her personal card and told them to come back. It worked out in the end, but less-than-ideal communication here. Aside from that, though, a good experience overall. Read less
Services Used: Transportation
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