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Prime Limo & Car Service

Dallas , TX
CONTACT US
CONTACT US

LOCATION

2100 Ross Avenue
Dallas, TX 75201 US (map)

PHONE

214-256-6725

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Prime Limousine is absolutely 100% committed to providing superior customer service to all of our customers. We strive to go above and beyond the call of duty to make sure our clients... Read more
Prime Limousine is absolutely 100% committed to providing superior customer service to all of our customers. We strive to go above and beyond the call of duty to make sure our clients are content with their experience. Our friendly and knowledgeable reservation staff are available, 7 days a week 24 hours a day to answer any questions or concerns you may have. Rest assured when you book from us, you will receive have the best price as well as the best level of customer service.



We don't want a customer for now, we want to have a customer for life.We don't want a customer for now, we want to have a customer for life.dsfsd Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Exotic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

4.0
out of 5.0
4.0/5.0
4.1/5.0
4.0/5.0
4.0/5.0
4.0/5.0
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Anonymous
Wedding:
1+ year ago
1.1/5.0
Never use this company. An absolute disaster from the beginning. We had a point to point contract for transportation of the entire wedding party (Fort Worth to Arlington). As soon as the wedding party stepped out of the church, the Prime Limousine driver was pushing the groom and the wedding photographer to finish and get loaded. The Prime manager (Sean) also was harassing the groom by cell phone during the photo session. Sean added $180 to the charges for what he considered an unacceptable wait. He later said he had double booked the limo and had to get the car to a prom. The car was not in good shape (dents and damaged running boards) and the air conditioner did not cool (a very hot and sweaty wedding party). The driver took the wedding party to the wrong reception location. (Sheraton Fort Worth when the reception was at the Sheraton Arlington). The wedding party had to instruct him on where they needed to go. Sean later said they had some changes in their system that caused this concern. Dealing with Sean is very frustrating. He has a canned answer for everything and does not accept responsibility for anything. Getting Sean to say I apologize for anything is near impossible. The wedding was beautiful and the reception was amazing. Getting from the wedding to the reception was a nightmare. Never use Prime Limousine. I conduct business with companies all over the world and this is perhaps the worst company I have ever dealt with.
Never use this company. An absolute disaster from the beginning. We had a point to point contract for transportation of Read more...
Never use this company. An absolute disaster from the beginning. We had a point to point contract for transportation of the entire wedding party (Fort Worth to Arlington). As soon as the wedding party stepped out of the church, the Prime Limousine driver was pushing the groom and the wedding photographer to finish and get loaded. The Prime manager (Sean) also was harassing the groom by cell phone during the photo session. Sean added $180 to the charges for what he considered an unacceptable wait. He later said he had double booked the limo and had to get the car to a prom. The car was not in good shape (dents and damaged running boards) and the air conditioner did not cool (a very hot and sweaty wedding party). The driver took the wedding party to the wrong reception location. (Sheraton Fort Worth when the reception was at the Sheraton Arlington). The wedding party had to instruct him on where they needed to go. Sean later said they had some changes in their system that caused this concern. Dealing with Sean is very frustrating. He has a canned answer for everything and does not accept responsibility for anything. Getting Sean to say I apologize for anything is near impossible. The wedding was beautiful and the reception was amazing. Getting from the wedding to the reception was a nightmare. Never use Prime Limousine. I conduct business with companies all over the world and this is perhaps the worst company I have ever dealt with. Read less
Services Used: Transportation
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Christiana
Wedding:
4/19/2013
5.0/5.0
I hired Prime Limo for my wedding day. As a soon to be wife, things can get very stressful very quickly but Shawn made sure that the driver was exactly on time. In fact, he was there before time with a smile greeting me and my new husband. Shawn gave excellent customer service meeting our every need wherever we needed to stop on our way to our destination. The limo was absolutely AMAZING. Clean, elegant, and with LED lighting impressing all of our friends. Overall, if anyone needs a limo, choose Prime Limo! You won't regret it!
I hired Prime Limo for my wedding day. As a soon to be wife, things can get very stressful very quickly but Shawn made Read more...
I hired Prime Limo for my wedding day. As a soon to be wife, things can get very stressful very quickly but Shawn made sure that the driver was exactly on time. In fact, he was there before time with a smile greeting me and my new husband. Shawn gave excellent customer service meeting our every need wherever we needed to stop on our way to our destination. The limo was absolutely AMAZING. Clean, elegant, and with LED lighting impressing all of our friends. Overall, if anyone needs a limo, choose Prime Limo! You won't regret it! Read less
Services Used: Transportation, Wedding Venue
Default vendor profile pic
Emily
Wedding:
3/16/2013
5.0/5.0
We had only ordered a town car for our get away car at our wedding and to our surprise a stretch limousine was waiting for us when we walked out the reception! We called the next day and they told us 2 out of 3 of their town cars were in the shop and the 3rd one was having some issues with the brakes so they didn't feel comfortable sending it out and upgraded us to the lime for no extra charge. Our driver was awesome and picked us up right on time!
We had only ordered a town car for our get away car at our wedding and to our surprise a stretch limousine was waiting for Read more...
We had only ordered a town car for our get away car at our wedding and to our surprise a stretch limousine was waiting for us when we walked out the reception! We called the next day and they told us 2 out of 3 of their town cars were in the shop and the 3rd one was having some issues with the brakes so they didn't feel comfortable sending it out and upgraded us to the lime for no extra charge. Our driver was awesome and picked us up right on time! Read less
Services Used: Transportation
Default vendor profile pic
Alexandria
Wedding:
1/17/2013
5.0/5.0
I find it very hard to believe the one negative review about Prime Limo. It could be the this particular individual was going through the stress of a wedding in general. Also can be perceived as a "Bridezilla" with all do respect, it does get the best of people. My experience was absolutely perfect without any type of issue. Shawn, the manager, made certain of all our exact details and it was evident the driver was briefed as well. They were right on time, greeted and congratulated us on our precious occasion. Prime Limo was nothing but patient and was very understanding about any last minute concerns or changes. I can just go on and on. I recommend this company to everyone. I guarantee it will be the best decision in all your wedding planning. I love Prime Limo!
I find it very hard to believe the one negative review about Prime Limo. It could be the this particular individual was Read more...
I find it very hard to believe the one negative review about Prime Limo. It could be the this particular individual was going through the stress of a wedding in general. Also can be perceived as a "Bridezilla" with all do respect, it does get the best of people. My experience was absolutely perfect without any type of issue. Shawn, the manager, made certain of all our exact details and it was evident the driver was briefed as well. They were right on time, greeted and congratulated us on our precious occasion. Prime Limo was nothing but patient and was very understanding about any last minute concerns or changes. I can just go on and on. I recommend this company to everyone. I guarantee it will be the best decision in all your wedding planning. I love Prime Limo! Read less
Services Used: Transportation

MAP

 
2100 Ross Avenue, Dallas, TX 75201 See On Map
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