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Pure Bliss

Newburyport , MA

LOCATION

85 merrimac st
Newburyport, MA US 01950 (map)

PHONE

978-462-0700

WEBSITE

View website
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ABOUT US

The shopping destination for brides across New England. We are located just north of Boston, in Newburyport, MA. Pure Bliss is a fun and energetic boutique offering an impressive... Read more
The shopping destination for brides across New England. We are located just north of Boston, in Newburyport, MA. Pure Bliss is a fun and energetic boutique offering an impressive selection of gowns at varying price points and sizes. We understand this is a once in a lifetime experience. Come in and enjoy our laid back atmosphere...we want you to be part of our Pure Bliss family! Read less
Dress & Attire

REVIEWS

4.2
out of 5.0
4.2/5.0
4.2/5.0
4.2/5.0
4.3/5.0
4.2/5.0
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Janelle
Wedding:
11/15/2014
5.0/5.0
I had the best experience with Pure Bliss. I had tried dresses on at two other stores, but this was by far the best place I had been too! I had an appointment on a Sunday morning and my family and I were the only people in the store which I thought was great. We had the whole store to our self including all the dresses! It was a very private, intimate experience. The girl who helped us, Katie, was amazing! She was so friendly and easy going, she made the whole experience very fun. When we decided to purchase the dress they even gave us a little discount! I would highly recommend this place to any girl shopping for dresses! And I will be going back for bridesmaids dresses. They offer discounts on bridesmaid dresses and accessories if you buy your dress there.
I had the best experience with Pure Bliss. I had tried dresses on at two other stores, but this was by far the best place Read more...
I had the best experience with Pure Bliss. I had tried dresses on at two other stores, but this was by far the best place I had been too! I had an appointment on a Sunday morning and my family and I were the only people in the store which I thought was great. We had the whole store to our self including all the dresses! It was a very private, intimate experience. The girl who helped us, Katie, was amazing! She was so friendly and easy going, she made the whole experience very fun. When we decided to purchase the dress they even gave us a little discount! I would highly recommend this place to any girl shopping for dresses! And I will be going back for bridesmaids dresses. They offer discounts on bridesmaid dresses and accessories if you buy your dress there. Read less
Services Used: Dress & Attire
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Caitlin
Wedding:
10/17/2014
5.0/5.0
I had a wonderful experience at Pure Bliss! I returned home to New England to dress shop for the weekend and last minute called to schedule an appointment at Pure Bliss and they were very kind to fit me in! They have a wonderful selection and when I first walked through the doors to the dress area I was in awe! While there we were the only ones in the shop and I really felt like a princess in my own private fitting! The sales representative was great, I was very impressed by how she listened to my likes and dislikes and seemed to pick out the perfect selection. At first I didn't know how I was going to make a decision because I loved them all! I ended up finding my DREAM dress and recently went in for my first fitting and the size they ordered was PERFECT!

I cannot wait till I get to wear my dress on our wedding day! Thanks Pure Bliss!
I had a wonderful experience at Pure Bliss! I returned home to New England to dress shop for the weekend and last minute Read more...
I had a wonderful experience at Pure Bliss! I returned home to New England to dress shop for the weekend and last minute called to schedule an appointment at Pure Bliss and they were very kind to fit me in! They have a wonderful selection and when I first walked through the doors to the dress area I was in awe! While there we were the only ones in the shop and I really felt like a princess in my own private fitting! The sales representative was great, I was very impressed by how she listened to my likes and dislikes and seemed to pick out the perfect selection. At first I didn't know how I was going to make a decision because I loved them all! I ended up finding my DREAM dress and recently went in for my first fitting and the size they ordered was PERFECT!

I cannot wait till I get to wear my dress on our wedding day! Thanks Pure Bliss! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
10/11/2014
5.0/5.0
I purchased my wedding gown and the bridesmaid's dresses at Pure Bliss. I couldn't be happier with my decision. They have a great selection, extremely helpful and friendly staff, and a great location right in the heart of Newburyport, MA. Do yourself a favor and check them out.
I purchased my wedding gown and the bridesmaid's dresses at Pure Bliss. I couldn't be happier with my decision. They have Read more...
I purchased my wedding gown and the bridesmaid's dresses at Pure Bliss. I couldn't be happier with my decision. They have a great selection, extremely helpful and friendly staff, and a great location right in the heart of Newburyport, MA. Do yourself a favor and check them out. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.6/5.0
Owner was terrible. Expensive dress was not right and she offered no remedy. A very unprofessional owner. Don't go there or to her new store Swoon. This is the first negative review I have ever written.
Owner was terrible. Expensive dress was not right and she offered no remedy. A very unprofessional owner. Don't go there Read more...
Owner was terrible. Expensive dress was not right and she offered no remedy. A very unprofessional owner. Don't go there or to her new store Swoon. This is the first negative review I have ever written. Read less
Services Used: Dress & Attire
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Alyssa
Wedding:
7/19/2014
4.9/5.0
I purchase my wedding gown and I am so happy with my experience and the price. The staff was friendly and helpful and really listened to what I wanted in a dress and did not try to talk me into anything I didn't like. I had looked at "THE" dress at other locations and the price was a little higher than I wanted to pay, I ended up checking out Pure Bliss and they had the same dress but for $400.00 less, then if you purchase on your first appointment you get a discount, so I felt that I got a very good deal.

If you buy your wedding dress there you also get your accessories, bridesmaid dress, Mom/Grandma dresses, shoes, tux rental/suits at a discount there too.

You do need appointments for the bride and bridesmaids dresses. I did not take the full appointment time for my wedding gown but they still would not let us try on bridesmaids dresses that day without an appointment - which was a little annoying because I had out of town bridesmaids but I understand why they require appointments and we now have an appointment for bridesmaid dresses at a later date and I am very excited to go back!
I purchase my wedding gown and I am so happy with my experience and the price. The staff was friendly and helpful and Read more...
I purchase my wedding gown and I am so happy with my experience and the price. The staff was friendly and helpful and really listened to what I wanted in a dress and did not try to talk me into anything I didn't like. I had looked at "THE" dress at other locations and the price was a little higher than I wanted to pay, I ended up checking out Pure Bliss and they had the same dress but for $400.00 less, then if you purchase on your first appointment you get a discount, so I felt that I got a very good deal.

If you buy your wedding dress there you also get your accessories, bridesmaid dress, Mom/Grandma dresses, shoes, tux rental/suits at a discount there too.

You do need appointments for the bride and bridesmaids dresses. I did not take the full appointment time for my wedding gown but they still would not let us try on bridesmaids dresses that day without an appointment - which was a little annoying because I had out of town bridesmaids but I understand why they require appointments and we now have an appointment for bridesmaid dresses at a later date and I am very excited to go back! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
7/5/2014
5.0/5.0
I was very happy shopping with Maxine at Pure Bliss in Newburyport. The small store front is deceptive, as the large back of the store is filled with beautiful bridal gowns and bridesmaid dresses. After explaining what I was looking for and some other shopping experiences, Maxine made me comfortable and helped to find me the perfect dress! The experience was very personal and special.

Maxine has also been wonderful in my search for bridesmaids' dresses! She has dealt with multiple appointments, many bridesmaids, and my own indecisiveness! She went out of her way to make calls to me about color swatches and to search for dresses in my palette. I couldn't be happier with my experience at Pure Bliss, and I would recommend the store (and Maxine!) to any bride!
I was very happy shopping with Maxine at Pure Bliss in Newburyport. The small store front is deceptive, as the large back Read more...
I was very happy shopping with Maxine at Pure Bliss in Newburyport. The small store front is deceptive, as the large back of the store is filled with beautiful bridal gowns and bridesmaid dresses. After explaining what I was looking for and some other shopping experiences, Maxine made me comfortable and helped to find me the perfect dress! The experience was very personal and special.

Maxine has also been wonderful in my search for bridesmaids' dresses! She has dealt with multiple appointments, many bridesmaids, and my own indecisiveness! She went out of her way to make calls to me about color swatches and to search for dresses in my palette. I couldn't be happier with my experience at Pure Bliss, and I would recommend the store (and Maxine!) to any bride! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
6/14/2014
5.0/5.0
Maxine was the most amazing person to work with. She was so happy to help me find the most beautiful dress (as I tried on about 30). Maxine was like part of the family when I found "the dress" she even cried with us!! Pure Bliss was the last place I went and I wish it had been the first!!
Maxine was the most amazing person to work with. She was so happy to help me find the most beautiful dress (as I tried on Read more...
Maxine was the most amazing person to work with. She was so happy to help me find the most beautiful dress (as I tried on about 30). Maxine was like part of the family when I found "the dress" she even cried with us!! Pure Bliss was the last place I went and I wish it had been the first!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Maxine was very pleasant to work with. We were looking for bridesmaid dresses and walked in, not aware that we needed an appointment. She had an appointment already scheduled for when we showed up, so she offered us an appointment for later in the day. We took it and 30 minutes later, she called to say the previous appointment was a no-show and we could come earlier if we wanted.
The variety of dresses was very extensive. This was helpful for my bridesmaids (although it would have overwhelmed me personally). They found dresses they loved, we picked colors, and they ordered them that day. Happy bridal party!
During this time, Maxine received a call from another customer that she had been working with that turned out to be lengthy (she was the only consultant in the shop), but she apologized for being gone so long when she was finally able to get off the phone.
We haven't decided on tuxes yet, so my fiance may go there for his tux as well.
Maxine was very pleasant to work with. We were looking for bridesmaid dresses and walked in, not aware that we needed an Read more...
Maxine was very pleasant to work with. We were looking for bridesmaid dresses and walked in, not aware that we needed an appointment. She had an appointment already scheduled for when we showed up, so she offered us an appointment for later in the day. We took it and 30 minutes later, she called to say the previous appointment was a no-show and we could come earlier if we wanted.
The variety of dresses was very extensive. This was helpful for my bridesmaids (although it would have overwhelmed me personally). They found dresses they loved, we picked colors, and they ordered them that day. Happy bridal party!
During this time, Maxine received a call from another customer that she had been working with that turned out to be lengthy (she was the only consultant in the shop), but she apologized for being gone so long when she was finally able to get off the phone.
We haven't decided on tuxes yet, so my fiance may go there for his tux as well. Read less
Services Used: Dress & Attire
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Katy
Wedding:
3/15/2014
4.6/5.0
Maxine at Pure Bliss helped me finally find bridesmaid dresses after an extremely long and unsuccessful search. We went to several places in the northern MA/southern ME area, and we didn't find this quality of service anywhere else. Maxine was focused, patient, and honest. She made me consider things that I hadn't thought about previously, and offered solutions to help with the problems that inevitably come from putting 5 girls in the same dress. I would highly recommend Pure Bliss to other brides.
Maxine at Pure Bliss helped me finally find bridesmaid dresses after an extremely long and unsuccessful search. We went to Read more...
Maxine at Pure Bliss helped me finally find bridesmaid dresses after an extremely long and unsuccessful search. We went to several places in the northern MA/southern ME area, and we didn't find this quality of service anywhere else. Maxine was focused, patient, and honest. She made me consider things that I hadn't thought about previously, and offered solutions to help with the problems that inevitably come from putting 5 girls in the same dress. I would highly recommend Pure Bliss to other brides. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had the best experience deciding on a wedding gown with the help of Maxine. She was so knowledgeable and friendly. I felt so comfortable with her during the consultation. Pure Bliss has a great selection of both wedding gowns and bridesmaids. I would definitely recommend Pure Bliss to my friends and family.
I had the best experience deciding on a wedding gown with the help of Maxine. She was so knowledgeable and friendly. I Read more...
I had the best experience deciding on a wedding gown with the help of Maxine. She was so knowledgeable and friendly. I felt so comfortable with her during the consultation. Pure Bliss has a great selection of both wedding gowns and bridesmaids. I would definitely recommend Pure Bliss to my friends and family. Read less
Services Used: Dress & Attire
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Katie
Wedding:
10/11/2013
5.0/5.0
Maxine was very professional and helped me find the perfect dress!
Maxine was very professional and helped me find the perfect dress!
Maxine was very professional and helped me find the perfect dress! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
9/14/2013
4.8/5.0
This is a wonderful wedding boutique! It is spacious, classy, perfect! This is a private shopping experience. They only see one bride at a time. Everybody is very warm, sweet, knowledgeable, sincere & helpful.
This is a wonderful wedding boutique! It is spacious, classy, perfect! This is a private shopping experience. They only Read more...
This is a wonderful wedding boutique! It is spacious, classy, perfect! This is a private shopping experience. They only see one bride at a time. Everybody is very warm, sweet, knowledgeable, sincere & helpful. Read less
Services Used: Dress & Attire
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Alyson
Wedding:
9/7/2013
5.0/5.0
I had the worst time finding a dress - I just wanted something simple and could not find anything without jewels, too much lace, too many bows, too poofy, etc. etc. I found a dress that was close and had it altered completely at Bliss and it was perfect. Can't say enough about the flexibility of the owner and how she made my vision a reality. Definitely recommend!
I had the worst time finding a dress - I just wanted something simple and could not find anything without jewels, too much Read more...
I had the worst time finding a dress - I just wanted something simple and could not find anything without jewels, too much lace, too many bows, too poofy, etc. etc. I found a dress that was close and had it altered completely at Bliss and it was perfect. Can't say enough about the flexibility of the owner and how she made my vision a reality. Definitely recommend! Read less
Services Used: Dress & Attire
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Kristina
Wedding:
8/30/2013
2.4/5.0
I purchased my wedding dress from another store but reached out to Pure Bliss for my bridesmaid dresses. The process seemed very disorganized, employees didn't seem to be trained very well and no one really helped us find what we were looking for. When my bridesmaid and I showed up for our appointment, we were sent into the back by ourselves to search the racks. While I think it's great to be given an opportunity to see all that's out there, a little help guiding us in the right direction would have been nice. No one came over to offer any help really, which seemed a bit bizarre. We did eventually find a dress that worked (no thanks for anyone at the store), however, the communication, responsiveness, and professionalism seemed to be lacking even after we made the purchase. I think Pure Bliss really has an opportunity to improve their process, get their employees on the same page with regard to protocol and customer service, and improve their communication. Having had a great experience purchasing my wedding dress from another store, I was disappointed with Pure Bliss.
I purchased my wedding dress from another store but reached out to Pure Bliss for my bridesmaid dresses. The process Read more...
I purchased my wedding dress from another store but reached out to Pure Bliss for my bridesmaid dresses. The process seemed very disorganized, employees didn't seem to be trained very well and no one really helped us find what we were looking for. When my bridesmaid and I showed up for our appointment, we were sent into the back by ourselves to search the racks. While I think it's great to be given an opportunity to see all that's out there, a little help guiding us in the right direction would have been nice. No one came over to offer any help really, which seemed a bit bizarre. We did eventually find a dress that worked (no thanks for anyone at the store), however, the communication, responsiveness, and professionalism seemed to be lacking even after we made the purchase. I think Pure Bliss really has an opportunity to improve their process, get their employees on the same page with regard to protocol and customer service, and improve their communication. Having had a great experience purchasing my wedding dress from another store, I was disappointed with Pure Bliss. Read less
Services Used: Dress & Attire
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Marisa
Wedding:
8/10/2013
5.0/5.0
Pure Bliss is Amazing!!!! My twin sister and I had a double wedding on August 10, 2013, and we both got our dresses from Pure Bliss! The whole experience was exactly what we imagined when growing up! We worked with Jeanine and Maxine and they were almost as excited as we were about our Double Wedding, they made us feel so special from the moment we walked in! My sister and i had a vision of the dress we would want, however when trying them on we figured out we didn't like the style, the staff was so patient and brought us dress after dress! When my sister found hers i knew that was the style for us! The staff then found me a similar dress to my sisters and we were both in love!!!! They also helped pick out our matching cathedral veils that complimented both our dresses! They ordered some extra beading for my dress so we could make it exactly how i wanted and it came out just perfect!!!! Not only did we get our 2 gowns they also helped us pick out our flower girl dresses, as well as all our Bridesmaids dresses!!! Everything was so stress free! They took care of everything!!!! When we came in to have our first dress fitting my sister and i hadn't found our jewelry yet, but again we told them what we were looking for and Jeanine ordered everything and when we came in for our next fitting we both fell in love with what she ordered for us! I even found my shoes there that were dyed to the exact pink that i needed :) We were dressed from head to toe with Pure Bliss and it was everything we had dreamed of!! We really cant say enough about our experience with Pure Bliss, They really made our dream of our double wedding complete!
We love Pure Bliss!!!!
Pure Bliss is Amazing!!!! My twin sister and I had a double wedding on August 10, 2013, and we both got our dresses from Read more...
Pure Bliss is Amazing!!!! My twin sister and I had a double wedding on August 10, 2013, and we both got our dresses from Pure Bliss! The whole experience was exactly what we imagined when growing up! We worked with Jeanine and Maxine and they were almost as excited as we were about our Double Wedding, they made us feel so special from the moment we walked in! My sister and i had a vision of the dress we would want, however when trying them on we figured out we didn't like the style, the staff was so patient and brought us dress after dress! When my sister found hers i knew that was the style for us! The staff then found me a similar dress to my sisters and we were both in love!!!! They also helped pick out our matching cathedral veils that complimented both our dresses! They ordered some extra beading for my dress so we could make it exactly how i wanted and it came out just perfect!!!! Not only did we get our 2 gowns they also helped us pick out our flower girl dresses, as well as all our Bridesmaids dresses!!! Everything was so stress free! They took care of everything!!!! When we came in to have our first dress fitting my sister and i hadn't found our jewelry yet, but again we told them what we were looking for and Jeanine ordered everything and when we came in for our next fitting we both fell in love with what she ordered for us! I even found my shoes there that were dyed to the exact pink that i needed :) We were dressed from head to toe with Pure Bliss and it was everything we had dreamed of!! We really cant say enough about our experience with Pure Bliss, They really made our dream of our double wedding complete!
We love Pure Bliss!!!! Read less
Services Used: Dress & Attire
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Sherrill
Wedding:
7/21/2013
5.0/5.0
Ashley helped me and she was wonderful. She provided top notch quality service. She was very patient with me as I chose and tried on dresses and very knowledgeable about the designers and history of the dresses.
Ashley helped me and she was wonderful. She provided top notch quality service. She was very patient with me as I chose Read more...
Ashley helped me and she was wonderful. She provided top notch quality service. She was very patient with me as I chose and tried on dresses and very knowledgeable about the designers and history of the dresses. Read less
Services Used: Dress & Attire
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Peter
Wedding:
7/6/2013
5.0/5.0
Everyone at Pure Bliss was so extremely helpful and accommodating. They always let me come in to try on more dresses and once I ordered mine I came in so many times to try it on. The alterations department was great. They listened to everything that I had to say and all my opinions. I would extremely recommend them to anyone looking for a special experience made just that.
Everyone at Pure Bliss was so extremely helpful and accommodating. They always let me come in to try on more dresses and Read more...
Everyone at Pure Bliss was so extremely helpful and accommodating. They always let me come in to try on more dresses and once I ordered mine I came in so many times to try it on. The alterations department was great. They listened to everything that I had to say and all my opinions. I would extremely recommend them to anyone looking for a special experience made just that. Read less
Services Used: Dress & Attire
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Deresh
Wedding:
6/29/2013
5.0/5.0
The dresses for my Mother and mother-in-law were made perfectly well and fit to perfection. Thank you.
The dresses for my Mother and mother-in-law were made perfectly well and fit to perfection. Thank you.
The dresses for my Mother and mother-in-law were made perfectly well and fit to perfection. Thank you. Read less
Services Used: Dress & Attire
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Duane
Wedding:
6/29/2013
5.0/5.0
The dress my wife ordered was just the perfect fit for her and she was so overwhelmed. We thank you for the lovely dress and you sure are in our hearts and in our prayers. Highly recommended to all our friends and relatives.
The dress my wife ordered was just the perfect fit for her and she was so overwhelmed. We thank you for the lovely dress Read more...
The dress my wife ordered was just the perfect fit for her and she was so overwhelmed. We thank you for the lovely dress and you sure are in our hearts and in our prayers. Highly recommended to all our friends and relatives. Read less
Services Used: Dress & Attire
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Terence
Wedding:
6/26/2013
5.0/5.0
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with a dress totally out of my price range, went back to Pure Bliss and Jeanine told me she could copy it. I took a Huge risk! I saw her in Oct and did not come in for my first fitting until 5 days before the wedding. The dress was absolutely gorgeous and she managed to do some massive alterations and got the dress ready on time!
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with Read more...
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with a dress totally out of my price range, went back to Pure Bliss and Jeanine told me she could copy it. I took a Huge risk! I saw her in Oct and did not come in for my first fitting until 5 days before the wedding. The dress was absolutely gorgeous and she managed to do some massive alterations and got the dress ready on time! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Where do I begin with this place, or should I say the saleswoman Jeanine. She was the best. So accommodating in my time of need. If you need a dress pressed, altered, or just moral support on what you are wearing to a formal event, in my case it was my wedding, she is the one to go see.
Where do I begin with this place, or should I say the saleswoman Jeanine. She was the best. So accommodating in my time of Read more...
Where do I begin with this place, or should I say the saleswoman Jeanine. She was the best. So accommodating in my time of need. If you need a dress pressed, altered, or just moral support on what you are wearing to a formal event, in my case it was my wedding, she is the one to go see. Read less
Services Used: Dress & Attire
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Private User
Wedding:
4/19/2013
5.0/5.0
I would recommend Pure Bliss Bridal to any bride looking for a great selection of dresses and budgets.
I would recommend Pure Bliss Bridal to any bride looking for a great selection of dresses and budgets.
I would recommend Pure Bliss Bridal to any bride looking for a great selection of dresses and budgets. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I just want to say a huge thank you to all the staff. My wedding day was wonderful and everyone loved my dress! I was very sad to take off my dress after the wedding. It was a pleasure shopping at Pure Bliss, and I will stop by whenever I'm in the neighborhood.
I just want to say a huge thank you to all the staff. My wedding day was wonderful and everyone loved my dress! I was very Read more...
I just want to say a huge thank you to all the staff. My wedding day was wonderful and everyone loved my dress! I was very sad to take off my dress after the wedding. It was a pleasure shopping at Pure Bliss, and I will stop by whenever I'm in the neighborhood. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Thank you all so much for your assistance and expertise with my wedding gown, my mother's dress and the bridesmaid dresses. Everyone looked amazing. Thanks again for everything!
Thank you all so much for your assistance and expertise with my wedding gown, my mother's dress and the bridesmaid Read more...
Thank you all so much for your assistance and expertise with my wedding gown, my mother's dress and the bridesmaid dresses. Everyone looked amazing. Thanks again for everything! Read less
Services Used: Dress & Attire
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Casey
Wedding:
12/7/2012
3.0/5.0
The small bridal shop they have was ROASTING hot when I was trying on and picking out dresses. I am not sure if they did not have AC but it was very hot and uncomfortable for me. Also the woman helping me find dresses was not too friendly. I ended up finding the dress of my dreams, however she was no help when it came to accessorizing it. Apparently my dress came with optional straps that I was never told about. After purchasing my dress and telling my friend what dress it was she had asked me if I got the straps and I had no idea it was even an option. I ended up calling the place the next day asking to re-try on the dress with the straps and they gave me such an attitude like I was bothering them and told me it would be more money. I did not like how they talke to me or handled my situation, I felt very rushed like they could have cared less about me.
The small bridal shop they have was ROASTING hot when I was trying on and picking out dresses. I am not sure if they did Read more...
The small bridal shop they have was ROASTING hot when I was trying on and picking out dresses. I am not sure if they did not have AC but it was very hot and uncomfortable for me. Also the woman helping me find dresses was not too friendly. I ended up finding the dress of my dreams, however she was no help when it came to accessorizing it. Apparently my dress came with optional straps that I was never told about. After purchasing my dress and telling my friend what dress it was she had asked me if I got the straps and I had no idea it was even an option. I ended up calling the place the next day asking to re-try on the dress with the straps and they gave me such an attitude like I was bothering them and told me it would be more money. I did not like how they talke to me or handled my situation, I felt very rushed like they could have cared less about me. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I bought my dress at Pure Bliss last August. The workers were very helpful, they were not pushy at all. Everyone loved my dress and it was perfect for me.
I bought my dress at Pure Bliss last August. The workers were very helpful, they were not pushy at all. Everyone loved my Read more...
I bought my dress at Pure Bliss last August. The workers were very helpful, they were not pushy at all. Everyone loved my dress and it was perfect for me. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.2/5.0
I was happy with the variety of wedding dresses Pure Bliss had to offer. I did have to go twice and bought the last dress I tried on. My dress was a good price but alterations were ridiculously expensive and I avoided some dresses that would be very expensive to alter such as lace on the bottom. At my final fitting I noticed some snags on my dress and I was assured they would go over the dress and make sure it was perfect before the big day and steam it. However when I opened the bag after picking it up 2 days before the wedding it was a wrinkled mess with all the snags still in place. They did not even look at it after my final fitting. I was not happy to be snipping at my dress and trying to find a steamer 2 days before the wedding. All in all good place but not happy with what happened with my dress!
I was happy with the variety of wedding dresses Pure Bliss had to offer. I did have to go twice and bought the last dress Read more...
I was happy with the variety of wedding dresses Pure Bliss had to offer. I did have to go twice and bought the last dress I tried on. My dress was a good price but alterations were ridiculously expensive and I avoided some dresses that would be very expensive to alter such as lace on the bottom. At my final fitting I noticed some snags on my dress and I was assured they would go over the dress and make sure it was perfect before the big day and steam it. However when I opened the bag after picking it up 2 days before the wedding it was a wrinkled mess with all the snags still in place. They did not even look at it after my final fitting. I was not happy to be snipping at my dress and trying to find a steamer 2 days before the wedding. All in all good place but not happy with what happened with my dress! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/27/2012
0.0/5.0
What a horrible experience I had at Pure Bliss! I purchased my wedding dress there and when I tried it on it appeared the dress maker made some type of stitching error. The dress was all bunchy and wouldn't lay flat. Something was clearly wrong with the dress and Pure Bliss tried to fix it but was unable. The main problem came when it was decided that the dress couldn't be fixed and I needed to get another dress, this all occurred about a month from my wedding. Luckily I found an off the rack dress there that fit perfectly. But instead of exchanging the dresses they only gave us a credit for about half the cost of the original dress! It wasn't there fault that the dress came incorrectly made but they should have tried to rectify the situation by crediting us the full price. The owner was completely unflexible and very inconsiderate! I don't recommend this bridal shop to other brides!
What a horrible experience I had at Pure Bliss! I purchased my wedding dress there and when I tried it on it appeared the Read more...
What a horrible experience I had at Pure Bliss! I purchased my wedding dress there and when I tried it on it appeared the dress maker made some type of stitching error. The dress was all bunchy and wouldn't lay flat. Something was clearly wrong with the dress and Pure Bliss tried to fix it but was unable. The main problem came when it was decided that the dress couldn't be fixed and I needed to get another dress, this all occurred about a month from my wedding. Luckily I found an off the rack dress there that fit perfectly. But instead of exchanging the dresses they only gave us a credit for about half the cost of the original dress! It wasn't there fault that the dress came incorrectly made but they should have tried to rectify the situation by crediting us the full price. The owner was completely unflexible and very inconsiderate! I don't recommend this bridal shop to other brides! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My dress was perfect, everyone was so great, and I even had one of the sales girls pick out a bracelet for me for my MOH to pick up the day before!

We also got all the boys suits from there and they all fit perfectly without a pre-fitting.
My dress was perfect, everyone was so great, and I even had one of the sales girls pick out a bracelet for me for my MOH Read more...
My dress was perfect, everyone was so great, and I even had one of the sales girls pick out a bracelet for me for my MOH to pick up the day before!

We also got all the boys suits from there and they all fit perfectly without a pre-fitting. Read less
Services Used: Dress & Attire
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Stefanie
Wedding:
12/31/2011
5.0/5.0
Great place to get your wedding gown and bridesmaid dresses. Everyone who worked their was helpful and they had a great selection of gowns.
Great place to get your wedding gown and bridesmaid dresses. Everyone who worked their was helpful and they had a great Read more...
Great place to get your wedding gown and bridesmaid dresses. Everyone who worked their was helpful and they had a great selection of gowns. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
A sample sale is what originally drew me to Pure Bliss, and while I didn't purchase the dress I was eying when I was there, I was really impressed with the staff! They were so nice and accommodating! So when I went shopping with my mom and sister, SERIOUS dress shopping, I was instantly drawn to go back there, and I'm glad that I did. After trying on probably about 10 dresses, I finally found the dress I loved! And the staff kept the shop open a little later, not pushing us out, so I could stay in the dress and truly get excited about the purchase. Since then, I've gone back three times--once to try the dress on when it arrived, another time for my bustle-fitting, and lastly for my final pick-up. Each visit has been so pleasant--Jeanine runs a really well-oiled machine. They were also so helpful with accessories (which are very reasonably priced at the boutique!), and putting the whole look together. A plus in my book. I'd send anyone back there who was looking for a fun and fulfilling dress experience!
The dress was perfect upon pick-up, in a perfect bag all pressed and ready to go. There was a personal card tucked into the pocket, wishing me luck and thanking me for my business. A really nice touch! I loved Pure Bliss!
A sample sale is what originally drew me to Pure Bliss, and while I didn't purchase the dress I was eying when I was Read more...
A sample sale is what originally drew me to Pure Bliss, and while I didn't purchase the dress I was eying when I was there, I was really impressed with the staff! They were so nice and accommodating! So when I went shopping with my mom and sister, SERIOUS dress shopping, I was instantly drawn to go back there, and I'm glad that I did. After trying on probably about 10 dresses, I finally found the dress I loved! And the staff kept the shop open a little later, not pushing us out, so I could stay in the dress and truly get excited about the purchase. Since then, I've gone back three times--once to try the dress on when it arrived, another time for my bustle-fitting, and lastly for my final pick-up. Each visit has been so pleasant--Jeanine runs a really well-oiled machine. They were also so helpful with accessories (which are very reasonably priced at the boutique!), and putting the whole look together. A plus in my book. I'd send anyone back there who was looking for a fun and fulfilling dress experience!
The dress was perfect upon pick-up, in a perfect bag all pressed and ready to go. There was a personal card tucked into the pocket, wishing me luck and thanking me for my business. A really nice touch! I loved Pure Bliss! Read less
Services Used: Dress & Attire
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prncssdi52
Wedding:
10/22/2011
3.4/5.0
The choice of gowns is great, and the price points are perfect! I just wish there was better service at this cute boutique!! I've heard of people having a great experience but mine was not so good. My appointment, trying on and ordering the dress went perfectly, but once it was in, the trouble began! During the first fitting the dress fit perfectly but I had to get the bustle done. Over the next couple of weeks, I lost weight, probably due to stress as the wedding got closer so I called and told them of my dilema and to see if I could come in for a fitting with the seemstress to see if it should be taken in or not. I live 2 hours from the place and when I got there I was told that they sent the seemstress home because they thought I just wanted to try it on again "for fun". Turns out the dress was too big and the girl working the dress claimed she could pin it and get it fixed etc. So I had to schedule another apt to come back only to find that it wasn't done correctly at all (probably because the desk girl pinned it!). 2 more fittings later and it finally fit, and just in time for the wedding so that was great, but having to make the 4hr round trip drive once a week for a month before the wedding was soooo stressful, time consuming and costly. This could have been avoided since the seemstress herself was really good, but it would have been nice if she was there to begin with!!!
The choice of gowns is great, and the price points are perfect! I just wish there was better service at this cute Read more...
The choice of gowns is great, and the price points are perfect! I just wish there was better service at this cute boutique!! I've heard of people having a great experience but mine was not so good. My appointment, trying on and ordering the dress went perfectly, but once it was in, the trouble began! During the first fitting the dress fit perfectly but I had to get the bustle done. Over the next couple of weeks, I lost weight, probably due to stress as the wedding got closer so I called and told them of my dilema and to see if I could come in for a fitting with the seemstress to see if it should be taken in or not. I live 2 hours from the place and when I got there I was told that they sent the seemstress home because they thought I just wanted to try it on again "for fun". Turns out the dress was too big and the girl working the dress claimed she could pin it and get it fixed etc. So I had to schedule another apt to come back only to find that it wasn't done correctly at all (probably because the desk girl pinned it!). 2 more fittings later and it finally fit, and just in time for the wedding so that was great, but having to make the 4hr round trip drive once a week for a month before the wedding was soooo stressful, time consuming and costly. This could have been avoided since the seemstress herself was really good, but it would have been nice if she was there to begin with!!! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
10/15/2011
4.7/5.0
After having read some prior reviews I was a little hesitant to look for a gown at Pure Bliss. I am truly glad that I decided not to listen to the advice of previous brides and tried it for myself. As a plus size bride and someone that wasn't looking for the most traditional wedding gown I found myself getting frustrated having to try and fit into a sample size ten and then in addition trying to look at some of the over-decorated gowns I had seen at other places. I loved the gown I found at Pure Bliss. I also found that they had numerous gowns to choose from within my budget ($1,000 including alterations). I feel very lucky to have had the opportunity to work with Jeanine (the owner). Not only was she helpful but she also didn't try and upscale me or pull gowns that were out of my budget. My Maggie Sottero gown fit perfectly and was comfortable all night long! I do with that they had longer hours for alterations, but since my gown needed minimal, this was not an issue. I did get Dyeable shoes and found that they didn't really match the material so would not recommend those, but that is not the fault of Pure Bliss. This great little independent shop met all of my news and exceeded my expectations.
After having read some prior reviews I was a little hesitant to look for a gown at Pure Bliss. I am truly glad that I Read more...
After having read some prior reviews I was a little hesitant to look for a gown at Pure Bliss. I am truly glad that I decided not to listen to the advice of previous brides and tried it for myself. As a plus size bride and someone that wasn't looking for the most traditional wedding gown I found myself getting frustrated having to try and fit into a sample size ten and then in addition trying to look at some of the over-decorated gowns I had seen at other places. I loved the gown I found at Pure Bliss. I also found that they had numerous gowns to choose from within my budget ($1,000 including alterations). I feel very lucky to have had the opportunity to work with Jeanine (the owner). Not only was she helpful but she also didn't try and upscale me or pull gowns that were out of my budget. My Maggie Sottero gown fit perfectly and was comfortable all night long! I do with that they had longer hours for alterations, but since my gown needed minimal, this was not an issue. I did get Dyeable shoes and found that they didn't really match the material so would not recommend those, but that is not the fault of Pure Bliss. This great little independent shop met all of my news and exceeded my expectations. Read less
Services Used: Dress & Attire
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alyssa
Wedding:
8/26/2011
5.0/5.0
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with a dress totally out of my price range, went back to Pure Bliss and Jeanine told me she could copy it. I took a Huge risk! I saw her in Oct and did not come in for my first fitting until 5 days before the wedding. The dress was absolutely gorgeous and she managed to do some massive alterations and got the dress ready on time!
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with Read more...
Firstly, the staff at Pure Bliss are amazing to work with. So friendly and so helpful! I went to Boston, fell in love with a dress totally out of my price range, went back to Pure Bliss and Jeanine told me she could copy it. I took a Huge risk! I saw her in Oct and did not come in for my first fitting until 5 days before the wedding. The dress was absolutely gorgeous and she managed to do some massive alterations and got the dress ready on time! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Everyone at PureBliss was so extreemly helpful and accomadating. They always let me come in to try on more dresses and once I ordered mine I came in so many times to try it on. The alterations department was great. They listened to everything that I had to say and all my oppinions. I would extreemly recomend them to anyone looking for a special experience made just that.
Everyone at PureBliss was so extreemly helpful and accomadating. They always let me come in to try on more dresses and Read more...
Everyone at PureBliss was so extreemly helpful and accomadating. They always let me come in to try on more dresses and once I ordered mine I came in so many times to try it on. The alterations department was great. They listened to everything that I had to say and all my oppinions. I would extreemly recomend them to anyone looking for a special experience made just that. Read less
Services Used: Dress & Attire
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pjretelle
Wedding:
7/23/2011
1.7/5.0
I went to several locations to look for a dress prior to going to Pure Bliss. My first visit to Pure Bliss went okay. The help was great the first visit (probably just to make a sale) and I tried on many dresses. I went in January and the fitting area was chilly! If you are going to be stripping down to nothing and putting on sleeveless dresses they really should fix the temperature. After the first visit it was all downhill. We ordered both mother's dresses and two bridesmaids' dresses and all of the tuxes from Pure Bliss. They didn't give any deals for this large purchase. My mom's dress was so disappointing as she ordered a particular color and it didn't come out to the color she selected. The owner did not even acknowledge the situation and made the experience frustrating and stressful. The tuxes for the men did not come in until three days before the wedding! Some of them had to be altered which caused for additional trips for fittings. In addition, the store would not contact the men about their tuxes and stated that she could only contact the bride as the name was on the account; this made it very inconvenient. The business professionalism at Pure Bliss is nonexistent and I would never recommend anyone going here for any services unless they like poor customer service, an unfair value, and frustration.
I went to several locations to look for a dress prior to going to Pure Bliss. My first visit to Pure Bliss went okay. The Read more...
I went to several locations to look for a dress prior to going to Pure Bliss. My first visit to Pure Bliss went okay. The help was great the first visit (probably just to make a sale) and I tried on many dresses. I went in January and the fitting area was chilly! If you are going to be stripping down to nothing and putting on sleeveless dresses they really should fix the temperature. After the first visit it was all downhill. We ordered both mother's dresses and two bridesmaids' dresses and all of the tuxes from Pure Bliss. They didn't give any deals for this large purchase. My mom's dress was so disappointing as she ordered a particular color and it didn't come out to the color she selected. The owner did not even acknowledge the situation and made the experience frustrating and stressful. The tuxes for the men did not come in until three days before the wedding! Some of them had to be altered which caused for additional trips for fittings. In addition, the store would not contact the men about their tuxes and stated that she could only contact the bride as the name was on the account; this made it very inconvenient. The business professionalism at Pure Bliss is nonexistent and I would never recommend anyone going here for any services unless they like poor customer service, an unfair value, and frustration. Read less
Services Used: Dress & Attire
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Katelyn
Wedding:
6/18/2011
4.3/5.0
Pure Bliss was the 4th or 5th place that I went, and I immediately had a wonderful experience. Christina was the person that I had my appointment with and she was fantastic. I had a few pictures of dresses I liked, and knowing only which styles I didn't like on me, she pulled 8 or 10 dresses which all fit my criteria perfectly. I easily narrowed it down to three, and had a really tough time picking from those because they were all so perfect! I couldn't make a decision that day (it took me about 6 months to buy a car - needless to say I need to think everything over!), and there was absolutely no pressure at all. I went back the next day and decided on the one! I also ordered my bridesmaid dresses there. They have a million on display, but of course the one I found somewhere else they did not have, but they called the company and were able to order them anyway. We all did our alterations there. My dress somehow needed nothing done to it (they measured so well, the hem was even perfect). I even ordered by veil, sash, and found a pin there. Three of the bridesmaids, my mom, and my flower girl all had their alterations done there, and it took a few times of going back to get them right, which was the only drawback to the shop. My mom's was too loose to begin with, then they took it in too much and unfortunately could only let it out a tiny bit because they cut the fabric. She wasn't too thrilled, but it zipped at least, and she forgot about it by the time the ceremony started. They charged about $50-100 for each person for alterations. Overall, they could have done a little better as far as service goes for the wedding party, but they were nothing but wonderful for everything that had to do with me and my dress, and I would absolutely recommend them to anyone.
Pure Bliss was the 4th or 5th place that I went, and I immediately had a wonderful experience. Christina was the person Read more...
Pure Bliss was the 4th or 5th place that I went, and I immediately had a wonderful experience. Christina was the person that I had my appointment with and she was fantastic. I had a few pictures of dresses I liked, and knowing only which styles I didn't like on me, she pulled 8 or 10 dresses which all fit my criteria perfectly. I easily narrowed it down to three, and had a really tough time picking from those because they were all so perfect! I couldn't make a decision that day (it took me about 6 months to buy a car - needless to say I need to think everything over!), and there was absolutely no pressure at all. I went back the next day and decided on the one! I also ordered my bridesmaid dresses there. They have a million on display, but of course the one I found somewhere else they did not have, but they called the company and were able to order them anyway. We all did our alterations there. My dress somehow needed nothing done to it (they measured so well, the hem was even perfect). I even ordered by veil, sash, and found a pin there. Three of the bridesmaids, my mom, and my flower girl all had their alterations done there, and it took a few times of going back to get them right, which was the only drawback to the shop. My mom's was too loose to begin with, then they took it in too much and unfortunately could only let it out a tiny bit because they cut the fabric. She wasn't too thrilled, but it zipped at least, and she forgot about it by the time the ceremony started. They charged about $50-100 for each person for alterations. Overall, they could have done a little better as far as service goes for the wedding party, but they were nothing but wonderful for everything that had to do with me and my dress, and I would absolutely recommend them to anyone. Read less
Services Used: Dress & Attire
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MO
Wedding:
6/11/2011
5.0/5.0
Pure Bliss was the first place we went to start the search for my wedding gown, and we never made it anywhere else. I found my gown the first day with the help of the staff trying out various accessories styles, etc. We liked them so much that after finding my gown that first day, my sister (maid of honor) also tried some dresses and found the bridesmaid dresses!

Each time I was there for a fitting, they were attentive and helpful and the dress fit perfectly by the time they were finished.

My mother ended up finding her dress there as well.

The prices are reasonable, the women working there are wonderful, the dresses were all beautiful and I could not have been more pleased with the outcome! I'm so sad that I could only wear it the one night!!
Pure Bliss was the first place we went to start the search for my wedding gown, and we never made it anywhere else. I Read more...
Pure Bliss was the first place we went to start the search for my wedding gown, and we never made it anywhere else. I found my gown the first day with the help of the staff trying out various accessories styles, etc. We liked them so much that after finding my gown that first day, my sister (maid of honor) also tried some dresses and found the bridesmaid dresses!

Each time I was there for a fitting, they were attentive and helpful and the dress fit perfectly by the time they were finished.

My mother ended up finding her dress there as well.

The prices are reasonable, the women working there are wonderful, the dresses were all beautiful and I could not have been more pleased with the outcome! I'm so sad that I could only wear it the one night!! Read less
Services Used: Dress & Attire
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jennabourne
Wedding:
5/21/2011
1.0/5.0
I had trouble finding the dress I wanted but was so excited when I finally did at Pure Bliss. My first visit to buy the dress was easy and exciting. That was in April 2010. They had told me that the dress would take 6 months to come in which was standard from what I had read. I was not worried since I wasn't getting married until May 2011. Well, October 2010 came around and I left a message with no call back. November came around and same thing. I finally got someone on the phone and they told me my dress had come in wrong and they had sent it back and they "didn't want to worry the bride". I was more worried that they were not communicating with me about a major delay. The told me I would have to wait until February (10 months after originally buying the dress!) I put up a fight and eventually got the dress in in December. That should have been my first indication this place was no good. On my first fitting, the dress did not fit, like reeaaally too tight. The owner insisted it was my bra that didn't fit and it wasn't the dress. She wanted to put straps on my strapless dress to cover the parts that were too tight instead of letting it out a bit. Then she suggested the dress was unfixable and that I should look at getting a new dress - this was less than 1 month from my wedding. I found the owner unhelpful, frustrated and unprofessional when working with me and my family. My mother and best friend agreed. I finally came to my senses and took the dress from them to a local tailor shop who was friendly, and fixed my dress with ease. The alterations that were done at Pure Bliss were extremely expensive and I regret that I didn't pull my dress from them much sooner. Their fitting hours are ridiculous (only Tues & Fri afternoons - and they close at 5pm) - completely inconvenient for anyone who works and/or lives far away (I had both problems). I would not recommend this place to anyone.
I had trouble finding the dress I wanted but was so excited when I finally did at Pure Bliss. My first visit to buy the Read more...
I had trouble finding the dress I wanted but was so excited when I finally did at Pure Bliss. My first visit to buy the dress was easy and exciting. That was in April 2010. They had told me that the dress would take 6 months to come in which was standard from what I had read. I was not worried since I wasn't getting married until May 2011. Well, October 2010 came around and I left a message with no call back. November came around and same thing. I finally got someone on the phone and they told me my dress had come in wrong and they had sent it back and they "didn't want to worry the bride". I was more worried that they were not communicating with me about a major delay. The told me I would have to wait until February (10 months after originally buying the dress!) I put up a fight and eventually got the dress in in December. That should have been my first indication this place was no good. On my first fitting, the dress did not fit, like reeaaally too tight. The owner insisted it was my bra that didn't fit and it wasn't the dress. She wanted to put straps on my strapless dress to cover the parts that were too tight instead of letting it out a bit. Then she suggested the dress was unfixable and that I should look at getting a new dress - this was less than 1 month from my wedding. I found the owner unhelpful, frustrated and unprofessional when working with me and my family. My mother and best friend agreed. I finally came to my senses and took the dress from them to a local tailor shop who was friendly, and fixed my dress with ease. The alterations that were done at Pure Bliss were extremely expensive and I regret that I didn't pull my dress from them much sooner. Their fitting hours are ridiculous (only Tues & Fri afternoons - and they close at 5pm) - completely inconvenient for anyone who works and/or lives far away (I had both problems). I would not recommend this place to anyone. Read less
Services Used: Dress & Attire
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missf1017
Wedding:
4/30/2011
4.1/5.0
I bought my dress at a sample sale at Pure Bliss and paid $600 for an $1800 gown, so I was MORE than happy with the price of the dress itself; the alterations/extras (I had a sash made and straps added to the originally strapless gown) got too pricey. Jeanine was wonderful to work with - she was very patient with me and very flexible during the fitting process - she scheduled me for times that were outside of the normal fitting hours more than once to accommodate my work schedule, which I really appreciated. She was fun and funny, really a pleasure to be around and work with, even when I was worried about the dress fitting right/looking right, etc. The add-on straps were her idea, and turned out to be THE best thing I did as far as the look of the dress on my body was concerned! The sash she made for me was also exactly what I wanted. Her feedback was always honest and her advice was sound and practical.

The only complaint I had was, once I got my dress home after the final fitting, there was tears in the fabric on either side at the base of the zipper, which caused me to freak out. One of my bridesmaids and I had both noticed it and mentioned it to Jeanine and she said she would see what she could do to fix it. With the dress on my body it was not really noticeable, but when I looked at it hanging on the hanger, it was like a gaping hole. I live nowhere near Newburyport (over an hour away), so there was no way I'd be able to make it back there between pickup time and my wedding. I called and brought the dress to a local seamstress who took care of the alterations or my daughter's flower girl dress and she was able to repair the fabric and the zipper with no problem at all. Also, my dress was VERY snug - looked great, but felt a little less comfortable than it appeared - Jeanine had told me that it wasn't worth letting out because the fabric allowance would only give me overall less than an inch...but the seamstress I took it to said there would have been another way to do it that would have worked (that she herself had actually done before on similar dresses). She also said that the fabric around the zipper was likely distressed because it was a sample gown and had been tried on many times (and maybe by people actually too big for the dress!). My only advice to brides/potential customers of Pure Bliss would be to ASK QUESTIONS about anything to do with alterations and sample gowns. Jeanine was more than willing to answer my questions and work with me, I feel like I just didn't ask for as much info. as I should have. As far as responsiveness goes, I notice that some reviews say that Pure Bliss staff were hard to reach - by phone this is true since it is a small shop and often very busy, but if you're comfortable using e-mail, that really worked for me. Jeanine responded to every e-mail the same day I sent it, and more often than not, within an hour or so. Overall, a very good experience.
I bought my dress at a sample sale at Pure Bliss and paid $600 for an $1800 gown, so I was MORE than happy with the price Read more...
I bought my dress at a sample sale at Pure Bliss and paid $600 for an $1800 gown, so I was MORE than happy with the price of the dress itself; the alterations/extras (I had a sash made and straps added to the originally strapless gown) got too pricey. Jeanine was wonderful to work with - she was very patient with me and very flexible during the fitting process - she scheduled me for times that were outside of the normal fitting hours more than once to accommodate my work schedule, which I really appreciated. She was fun and funny, really a pleasure to be around and work with, even when I was worried about the dress fitting right/looking right, etc. The add-on straps were her idea, and turned out to be THE best thing I did as far as the look of the dress on my body was concerned! The sash she made for me was also exactly what I wanted. Her feedback was always honest and her advice was sound and practical.

The only complaint I had was, once I got my dress home after the final fitting, there was tears in the fabric on either side at the base of the zipper, which caused me to freak out. One of my bridesmaids and I had both noticed it and mentioned it to Jeanine and she said she would see what she could do to fix it. With the dress on my body it was not really noticeable, but when I looked at it hanging on the hanger, it was like a gaping hole. I live nowhere near Newburyport (over an hour away), so there was no way I'd be able to make it back there between pickup time and my wedding. I called and brought the dress to a local seamstress who took care of the alterations or my daughter's flower girl dress and she was able to repair the fabric and the zipper with no problem at all. Also, my dress was VERY snug - looked great, but felt a little less comfortable than it appeared - Jeanine had told me that it wasn't worth letting out because the fabric allowance would only give me overall less than an inch...but the seamstress I took it to said there would have been another way to do it that would have worked (that she herself had actually done before on similar dresses). She also said that the fabric around the zipper was likely distressed because it was a sample gown and had been tried on many times (and maybe by people actually too big for the dress!). My only advice to brides/potential customers of Pure Bliss would be to ASK QUESTIONS about anything to do with alterations and sample gowns. Jeanine was more than willing to answer my questions and work with me, I feel like I just didn't ask for as much info. as I should have. As far as responsiveness goes, I notice that some reviews say that Pure Bliss staff were hard to reach - by phone this is true since it is a small shop and often very busy, but if you're comfortable using e-mail, that really worked for me. Jeanine responded to every e-mail the same day I sent it, and more often than not, within an hour or so. Overall, a very good experience. Read less
Services Used: Dress & Attire
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jbn
Wedding:
9/5/2010
3.5/5.0
I found my dress on my 2nd visit to Pure Bliss. A co-worker had a fabulous experience with them and recommended I do a custom dress with them like she did. On that 2nd visit I found “the one” but because I’m so short I wanted some major work done. They offered me a fantastic price for a “custom dress” and I was thrilled. I waited over 8 months for the dress to come in and I had to call myself to check on its completion. Newburyport was a hike for me, but I managed to work with their fitting schedule. I went with my cousin to the first fitting (less than 3 months before the wedding) and when I finally saw my dress my jaw dropped. It looked nothing like the original dress I had chosen over 8 months ago. My thought was that the bridal store would order the dress I wanted and then make major alterations to it making it a custom dress. That was not the case…they would instead use “the one” as a model to make a dress from scratch. The new custom dress however looked nothing like the original. My cousin and I were playing a game of how many differences we could see from the original which they still had in stock. I was very disappointed and asked to try the original dress back on. I worked with the owner and we were able to work out a deal to purchase the original dress since it was too close to the wedding to order a whole new one. We also had some issues with the bustle and I ended up having to buy my own appliqués for the train myself. It was a very scary moment seeing the custom dress and my bustle for the first time and it could have all ended up in disaster, but things ended up working out in the end. My advice to any bride would be to ask as many questions about the alteration process as possible. I absolutely loved my dress and I got many, many compliments on it. We didn’t have any issues with the bridesmaid dresses and they looked wonderful.
I found my dress on my 2nd visit to Pure Bliss. A co-worker had a fabulous experience with them and recommended I do a Read more...
I found my dress on my 2nd visit to Pure Bliss. A co-worker had a fabulous experience with them and recommended I do a custom dress with them like she did. On that 2nd visit I found “the one” but because I’m so short I wanted some major work done. They offered me a fantastic price for a “custom dress” and I was thrilled. I waited over 8 months for the dress to come in and I had to call myself to check on its completion. Newburyport was a hike for me, but I managed to work with their fitting schedule. I went with my cousin to the first fitting (less than 3 months before the wedding) and when I finally saw my dress my jaw dropped. It looked nothing like the original dress I had chosen over 8 months ago. My thought was that the bridal store would order the dress I wanted and then make major alterations to it making it a custom dress. That was not the case…they would instead use “the one” as a model to make a dress from scratch. The new custom dress however looked nothing like the original. My cousin and I were playing a game of how many differences we could see from the original which they still had in stock. I was very disappointed and asked to try the original dress back on. I worked with the owner and we were able to work out a deal to purchase the original dress since it was too close to the wedding to order a whole new one. We also had some issues with the bustle and I ended up having to buy my own appliqués for the train myself. It was a very scary moment seeing the custom dress and my bustle for the first time and it could have all ended up in disaster, but things ended up working out in the end. My advice to any bride would be to ask as many questions about the alteration process as possible. I absolutely loved my dress and I got many, many compliments on it. We didn’t have any issues with the bridesmaid dresses and they looked wonderful. Read less
Services Used: Dress & Attire
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Katie
Wedding:
9/3/2010
1.4/5.0
I found the dress of my DREAMS at Pure Bliss. It was wonderful, and finding it was a really fun process with my maid of honor. The price was really good, and I was so excited to follow through. However, using Pure Bliss was the biggest nightmare of my entire wedding - the only issue we encountered!
First, the service was really touch-and-go. Like the other brides shared, I feel like we were always annoying them whenever we had a question, or went back to them (we ended up going back FIVE times) because things were completely destroyed. It's really bad business, especially when getting your dress is supposed to be such a fun process. I felt like I was putting them out of their way whenever I asked for something, or had a follow-up question.
The suits. We were offered a free tux for the groom and 10% off the rest of the bridal party's dresses and/or tuxes, so we decided to go with Pure Bliss for these. The dress sizes were wrong, so I had to send back three of my bridesmaids to get the correct size dress. This was a minor issue. The tuxes were the biggest nightmare, I can't even describe how terrible it was! We returned every single one except for ONE due to the fact they were either the COMPLETE wrong size, ripped, huge stains, not pressed, ruined shoes, stains on white shirts, up entire legs of pants...they were absolutely disgusting. I think one of them was pressed (out of 7 tuxes we ordered), and when we went back to return them/exchange them, we had to drive all the way back up AGAIN because they came back the wrong size and/or filthy AGAIN. SO, 3rd time's a charm (by the way, these come in RIGHT before the wedding, so we're all very busy at this point with very little time to be driving to and from Newburyport!!!). Still, the groom's father's tux came back the right size, fairly clean, but with a huge rip on the sleeve, which we had to fix ourselves because it was now the day of the wedding.
My dress. It was beautiful and I LOVED it. They promised to steam and press it, and have it ready for pick-up the day before the wedding (right before our rehearsal dinner). I went to pick it up, got it in the car, took it out to look at it (figured I should due to all of the mistakes), and it was never once pressed. I ended up paying $150 to a dry cleaners down the street because I didn't have time to go all the way back up to Newburyport to get it pressed, as they SWORE it was. The dry cleaner said it never was, it was so wrinkled they had to do it twice. When I called to let them know how disappointed I was that all of this happened, they offered up a refund for 1/2 of one suit. That's IT!!! For all the hassle, trips up to Newburyport, stress, mistakes, rips, stains, wrong sizes, etc...that's all they offered!!
I would save yourself the trouble and go elsewhere. Our wedding was a complete dream come true and pretty easy and mistake-free...minus this horrible experience that had a ton of people scrambling last minute. We're so disappointed.
I found the dress of my DREAMS at Pure Bliss. It was wonderful, and finding it was a really fun process with my maid of Read more...
I found the dress of my DREAMS at Pure Bliss. It was wonderful, and finding it was a really fun process with my maid of honor. The price was really good, and I was so excited to follow through. However, using Pure Bliss was the biggest nightmare of my entire wedding - the only issue we encountered!
First, the service was really touch-and-go. Like the other brides shared, I feel like we were always annoying them whenever we had a question, or went back to them (we ended up going back FIVE times) because things were completely destroyed. It's really bad business, especially when getting your dress is supposed to be such a fun process. I felt like I was putting them out of their way whenever I asked for something, or had a follow-up question.
The suits. We were offered a free tux for the groom and 10% off the rest of the bridal party's dresses and/or tuxes, so we decided to go with Pure Bliss for these. The dress sizes were wrong, so I had to send back three of my bridesmaids to get the correct size dress. This was a minor issue. The tuxes were the biggest nightmare, I can't even describe how terrible it was! We returned every single one except for ONE due to the fact they were either the COMPLETE wrong size, ripped, huge stains, not pressed, ruined shoes, stains on white shirts, up entire legs of pants...they were absolutely disgusting. I think one of them was pressed (out of 7 tuxes we ordered), and when we went back to return them/exchange them, we had to drive all the way back up AGAIN because they came back the wrong size and/or filthy AGAIN. SO, 3rd time's a charm (by the way, these come in RIGHT before the wedding, so we're all very busy at this point with very little time to be driving to and from Newburyport!!!). Still, the groom's father's tux came back the right size, fairly clean, but with a huge rip on the sleeve, which we had to fix ourselves because it was now the day of the wedding.
My dress. It was beautiful and I LOVED it. They promised to steam and press it, and have it ready for pick-up the day before the wedding (right before our rehearsal dinner). I went to pick it up, got it in the car, took it out to look at it (figured I should due to all of the mistakes), and it was never once pressed. I ended up paying $150 to a dry cleaners down the street because I didn't have time to go all the way back up to Newburyport to get it pressed, as they SWORE it was. The dry cleaner said it never was, it was so wrinkled they had to do it twice. When I called to let them know how disappointed I was that all of this happened, they offered up a refund for 1/2 of one suit. That's IT!!! For all the hassle, trips up to Newburyport, stress, mistakes, rips, stains, wrong sizes, etc...that's all they offered!!
I would save yourself the trouble and go elsewhere. Our wedding was a complete dream come true and pretty easy and mistake-free...minus this horrible experience that had a ton of people scrambling last minute. We're so disappointed. Read less
Services Used: Dress & Attire
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raspberryb
Wedding:
8/21/2010
3.7/5.0
I got my dress here at a sample sale. I lucked out and got a gorgeous dress at a wonderful price. The only issues is that my dress sample didn't have a zipper and I felt that they were only interested in making a sale. I was so excited by the dress that I didn't take a look at how the back was clipped and it wasn't until I purchased the dress and got home. At that point I realized that there might not be enough fabric to add a zipper. I felt that they should have warned me of that potential issue. Luckily my amazing seamstress, who works independently out of her home, was able to salvage my dress.
I got my dress here at a sample sale. I lucked out and got a gorgeous dress at a wonderful price. The only issues is that Read more...
I got my dress here at a sample sale. I lucked out and got a gorgeous dress at a wonderful price. The only issues is that my dress sample didn't have a zipper and I felt that they were only interested in making a sale. I was so excited by the dress that I didn't take a look at how the back was clipped and it wasn't until I purchased the dress and got home. At that point I realized that there might not be enough fabric to add a zipper. I felt that they should have warned me of that potential issue. Luckily my amazing seamstress, who works independently out of her home, was able to salvage my dress. Read less
Services Used: Dress & Attire
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Meredith
Wedding:
7/17/2010
4.5/5.0
I got my wedding dress during a sample sale at Pure Bliss. Everyone there was so helpful, nice and friendly. After I bought my dress, I had to call a few times in order to set up fittings. No one would pick up the phone a lot and I'd have to keep calling.
When I got a fitting appointment, I showed up about 30 minutes early and they took me right away, which was great. They didn't have too many alterations to do to my dress; they added bra cups, moved an applique to make the dress longer (I'm really tall) and added a french bustle.
For my second fitting, I tried the dress on again to make sure everything was good and it was. However, I did not try out the bustle. This was a big mistake.
On my wedding day, when my Matron of Honor tied my bustle, it was so long still. I didn't mind at first, but then everyone started stepping on it and I thought my whole dress was going to fly right off. My MOH got a bunch of safety pins and fixed it for me, but just a warning: Try out your bustle!
Everything else was great with Pure Bliss, though and then price of alterations wasn't nearly as much as I thought it would be.
I got my wedding dress during a sample sale at Pure Bliss. Everyone there was so helpful, nice and friendly. After I Read more...
I got my wedding dress during a sample sale at Pure Bliss. Everyone there was so helpful, nice and friendly. After I bought my dress, I had to call a few times in order to set up fittings. No one would pick up the phone a lot and I'd have to keep calling.
When I got a fitting appointment, I showed up about 30 minutes early and they took me right away, which was great. They didn't have too many alterations to do to my dress; they added bra cups, moved an applique to make the dress longer (I'm really tall) and added a french bustle.
For my second fitting, I tried the dress on again to make sure everything was good and it was. However, I did not try out the bustle. This was a big mistake.
On my wedding day, when my Matron of Honor tied my bustle, it was so long still. I didn't mind at first, but then everyone started stepping on it and I thought my whole dress was going to fly right off. My MOH got a bunch of safety pins and fixed it for me, but just a warning: Try out your bustle!
Everything else was great with Pure Bliss, though and then price of alterations wasn't nearly as much as I thought it would be. Read less
Services Used: Dress & Attire
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KAC
Wedding:
10/11/2009
2.2/5.0
I absolutely loved my dress- I knew it was the one as soon as I saw it and this is the only shop that I found that had it. The service Pure Bliss provided in the search for the perfect dress was really good, but after they received payment, there was really no service to speak of. They seemed annoyed if I or my bridal party had questions.
I absolutely loved my dress- I knew it was the one as soon as I saw it and this is the only shop that I found that had it. Read more...
I absolutely loved my dress- I knew it was the one as soon as I saw it and this is the only shop that I found that had it. The service Pure Bliss provided in the search for the perfect dress was really good, but after they received payment, there was really no service to speak of. They seemed annoyed if I or my bridal party had questions. Read less
Services Used: Dress & Attire
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malloryv
Wedding:
9/12/2009
4.4/5.0
I had a very good experience picking out my dress. Overall I really liked Pure Bliss and would recommend them, however there were times that my bridesmaids felt as if they were bothering them when they called for sizes or to leave a deposit, etc. They are very busy, and I assume that is why, but it is hard to have your bridesmaids complain to you about that. For me, they made me feel like a princess every time I was there and you get 10% off all accessories, bridesmaids dresses, mother of the bride dress and more if you buy your gown there. That stuff pays off in the end! They also have amazing dresses!
I had a very good experience picking out my dress. Overall I really liked Pure Bliss and would recommend them, however Read more...
I had a very good experience picking out my dress. Overall I really liked Pure Bliss and would recommend them, however there were times that my bridesmaids felt as if they were bothering them when they called for sizes or to leave a deposit, etc. They are very busy, and I assume that is why, but it is hard to have your bridesmaids complain to you about that. For me, they made me feel like a princess every time I was there and you get 10% off all accessories, bridesmaids dresses, mother of the bride dress and more if you buy your gown there. That stuff pays off in the end! They also have amazing dresses! Read less
Services Used: Dress & Attire
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kallen
Wedding:
9/12/2009
4.4/5.0
Loved the dress and the help received when picking out a dress. Non-snobby and down to earth dress shop; non aggreessive and did not have own agenda. Overall, very pleasurable experience and would recommend others go to first in that area.
Loved the dress and the help received when picking out a dress. Non-snobby and down to earth dress shop; non aggreessive Read more...
Loved the dress and the help received when picking out a dress. Non-snobby and down to earth dress shop; non aggreessive and did not have own agenda. Overall, very pleasurable experience and would recommend others go to first in that area. Read less
Services Used: Dress & Attire
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caitie789
Wedding:
8/28/2009
4.8/5.0
Very Flexible and understanding. We purchased all of our dresses from their large selection.
Very Flexible and understanding. We purchased all of our dresses from their large selection.
Very Flexible and understanding. We purchased all of our dresses from their large selection. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/25/2009
4.5/5.0
This was the last dress shop I went to and I wish it had been the first I went to! A lot of variety to pick from, very helpful girls!
This was the last dress shop I went to and I wish it had been the first I went to! A lot of variety to pick from, very Read more...
This was the last dress shop I went to and I wish it had been the first I went to! A lot of variety to pick from, very helpful girls! Read less
Services Used: Dress & Attire
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K610
Wedding:
2/2/2008
4.9/5.0
Jenny at Purebliss was really nice. She is doing a great job in the business and has recently expanded. Even though I didn't end up buying my dress from her, she was so helpful with shoes accessories advice and alterations. Great shop!
Jenny at Purebliss was really nice. She is doing a great job in the business and has recently expanded. Even though I Read more...
Jenny at Purebliss was really nice. She is doing a great job in the business and has recently expanded. Even though I didn't end up buying my dress from her, she was so helpful with shoes accessories advice and alterations. Great shop! Read less
Services Used: Dress & Attire
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Melanie
Wedding:
9/1/2007
3.8/5.0
I loved my wedding dress and it fit like a dream. The owner of this shop, Jeanine, is extremely sweet, friendly and professional. She’s been in the business for awhile and knows her stuff. Her store is small but well stocked, and I never felt rushed or given a "sales pitch". The reason she’s not getting a rave review is because she ordered my mother’s dress about two sizes too large and even after alterations, it was far too big. Plus she charged my mother in full for the alterations, so they ended up costing more than the dress itself.
I loved my wedding dress and it fit like a dream. The owner of this shop, Jeanine, is extremely sweet, friendly and Read more...
I loved my wedding dress and it fit like a dream. The owner of this shop, Jeanine, is extremely sweet, friendly and professional. She’s been in the business for awhile and knows her stuff. Her store is small but well stocked, and I never felt rushed or given a "sales pitch". The reason she’s not getting a rave review is because she ordered my mother’s dress about two sizes too large and even after alterations, it was far too big. Plus she charged my mother in full for the alterations, so they ended up costing more than the dress itself. Read less
Services Used: Dress & Attire
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