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Radisson Hotel Rochester Riverside

Rochester , NY

LOCATION

120 East Main Street
Rochester, NY US 14604 (map)

PHONE

585-546-6410

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

For more information email us at info@weddings-rochester.com or visit us online at http://www.weddings-rochester.com.

At The Radisson Hotel Rochester Riverside we consider... Read more
For more information email us at info@weddings-rochester.com or visit us online at http://www.weddings-rochester.com.

At The Radisson Hotel Rochester Riverside we consider weddings so important that we have a Wedding Specialist and a Wedding Coordinator, both whose sole purpose is to guide you throughout the entire planning process from choosing one of our elegant ballrooms to when you say goodnight in one of our luxurious Executive suites overlooking downtown Rochester as husband and wife.

Choose from 1 of our 3 elegant ballrooms. Including the Riverview Ballroom which has a one-of-a kind view of the Genesee River or our Grand Ballroom with downtown Rochester's largest dance floor. We guarantee the perfect setting for your dream wedding.

Wedding packages include white glove service, a champagne toast, customizable menus and much, much more. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1972
When was your venue last renovated?
2013
Describe your venue:
Hotel
Describe the style of your venue
City, Classic / Traditional, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
425
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
450
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
69
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
Yes
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.7/5.0
4.8/5.0
Sort by
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Mrs.Poe
Wedding:
10/19/2013
5.0/5.0
We just got married here on 10/19/13 and everything turned out AMAZING! I'm a native Rochesterian, but my husband is not, so we had a lot of out of town guests and blocked a large number of rooms. Kim Vali was our wedding coordinator and she was so attentive and responsive from start to finish, and she really got my vision and brought it to fruition! We live in NYC, so planning our wedding in Rochester could have been a major point of stress, but Kim made everything easy, by the end of everything I think Kim and my email accounts were going to get engaged! :-P But all jokes aside I would most definitely recommend that anyone consider this venue for their wedding! Happy nuptials!
Services Used: Wedding Venue
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Amy
Wedding:
9/21/2013
5.0/5.0
We couldn't be happier with our selection of the Radisson as our venue for our wedding reception. Working with Kim Vali was perfect. She never once had me worried about ANYTHING! Every one of our guests has said something about the food, the view (river view room), and the service. My grandpa even tipped his server because he was so impressed! I highly recommend this place! They are a class act.
Services Used: Wedding Venue
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juliett
Wedding:
9/21/2013
5.0/5.0
We had an absolutely fabulous reception! Everything was perfect! Kim Vali was wonderful to work with!
Services Used: Catering, Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Juliett,

Thank you so much for the wonderful review! One of the best part of our jobs is being able to get so close to our Brides and Grooms and make their dreams of their wedding day come true. Congratulations, again!

The Wedding Team @ Radisson Hotel Rochester Riverside
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Tami
Wedding:
8/31/2013
5.0/5.0
From my very first meeting with Allie at the Radisson, I felt like I was at home. Allie, and the staff made my wedding day seamless. We opted to have both our ceremony and reception at the Radisson in the same room. The Riverview Room was spectacular! The staff did such a great job turning the ceremony into the reception room with all the decorations and the mood lighting and when the curtains were open to let in the night it was just stunning.
For out out of town guests it was so much easier for them to stay at the hotel and not have to worry about transportation from a church to the reception. Also, for us it was one less cost (transportation costs).

Every opportunity I get I share how wonderful the Radisson Hotel is
and how professional they are but just knowing that they are there for you.

Thank you,
Tami & James Flemings
Services Used: Wedding Planning, Lighting & Decor, , Wedding Venue
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Tamara
Wedding:
8/31/2013
5.0/5.0
my experience with the Radisson was excellent Allie was great to work with. She was responsive and kept me on task.
Services Used: Catering, Wedding Planning
Radisson Hotel Rochester Riverside responded with the following comments:

Tamara,
We know how important your wedding day is and our team also knows the importance of even the most minor details; so we make it a point to be available to you at any time and respond to the smallest and biggest questions or concerns with urgency.
Thank you for having your wedding with us, we are so glad that we were able to make it an excellent day for you!
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Edwin
Wedding:
8/3/2013
5.0/5.0
You get what you pay for and for the money that we spent at The Radisson we got nothing but excellence! Kim Vaile was an awesome wedding coordinator and ran the whole venue so smooth that we were able to enjoy that great day. The room was absolutely breathtaking when we first walked in. Our guests stood amazed at how marvelous it was. We still get compliments til this day. The suite was very spacious and well needed after our wedding. The gratitude that I have will never be enough to express how happy and satisfied I was with the outcome.
Services Used: Wedding Venue
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Amy
Wedding:
7/26/2013
5.0/5.0
I would absolutely recommend the Radisson Riverside for anyone still contemplating a reception venue. From the very beginning, my husband and I were treated like we were special- not like just another couple. Kim Vali is an excellent wedding coordinator and really knows what she is doing. She worked with us every step of the way and made sure every detail was perfect and all my questions and concerns were answered and taken care of. She stayed on top of all of our deadlines and kept in contact with us throughout the entire planning process. The package we chose was a great value because so much is included (linens, chair covers, centerpieces, the cake) and saved us so much time and hassle of doing those things separately. We had a large wedding (220 people), so we chose the grand ballroom. It was decorated absolutely gorgeous. I literally cried when I walked in to see it! It was everything I had envisioned my reception looking like. The service was impeccable and the food was delicious. Not one single complaint from any of our guests- they all raved about it! Simply said- book your reception with the Radisson Hotel, Rochester Riverside- you will not be disappointed! :)
Services Used: Wedding Venue
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Mindy
Wedding:
7/20/2013
5.0/5.0
Everything was absolutely perfect about our special day. All of the details were taken care of with ease. Nothing felt rushed and the food was great. I had several guests come up to me after the wedding and tell me how much they enjoyed the food!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Mindy,
Your "Big Day" should be nothing less than perfect. We are so happy that you and your guests enjoyed themselves and created memories to last a lifetime.
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Amy
Wedding:
3/30/2013
5.0/5.0
If you are looking for a beautiful reception that is beyond your wildest dreams, you should contact Kim Vali, a wedding specialist at the Radisson Rochester Riverside. When I say that Kim went ABOVE AND BEYOND to make my husband and I happy, that is no exaggeration, and it wasn't an easy feat. My husband and I are very different, but we had one thing in common. We had many specific ideas about what we wanted our menu to be (very personalized), what we wanted our decor to be (bringing VEGAS to Rochester), and what our overall feel at the reception would be (FUN, FUN, FUN). What I am saying is that we were very particiular, and Kim was SO PATIENT! Kim had so many ideas for us, and she went out of her way to make every small detail perfect. The Radisson makes your wedding day a true celebration. The food was delicious. I highly recommend the Tour of Italy station! My husband also had a big surprise for me that Kim helped him arrange. We had a casino night as part of our reception. Kim was so professional, and helped my husband carry out the biggest surprise of the night! I was THRILLED, and so were all of our guests. The night before the wedding, my bridesmaids and I stayed overnight in their parlor suite which gave us plenty of room to celebratea and hang out. We also had so much space to get ready, and the parlor was a perfect place to get our hair and make up done. The night of the wedding, my husband and I stayed at the Radisson after our reception. All of this was included in our wedding package! The rooms are clean, spacious, and beautiful. If it wasn't for Kim Vali at the Radisson, I wouldn't be able to look back on my wedding as "the most perfect day" of my life. She made it happen. Thank you, Kim! And many thanks to everyone at the Rochester Radisson Riverside that made our wedding the best day ever. We are so greatful to you all! Sincerely,Amy & Mike
Services Used: Wedding Venue
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Paul
Wedding:
11/3/2012
5.0/5.0
Kim Vali was our wedding coordinator, and she was a SUPERWOMAN of details, arrangements, coordination, and personal service. She coordinated a fabulous team of hotel staff, enabling us to have a perfect event. Even handling several late developing weather and guest/family "curveballs" with grace, creativity, sincere interest, and endless high energy. She was assisted admirably by our Maitre d' of the evening Jeffrey. Food was great. Venue was great. Hotel staff were great. She could not be stumped, she could not be stopped. Everyone on Radisson staff seemed willing to do whatever they could to host us, solve problems, and serve their guests.
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My daughter's wedding was September 16th, 2012. I have to say that I could not have asked for a better experience working with Allie at the Radisson Riverside as our wedding specialist. She assured me that the wedding would be just perfect and so right she was. Whenever I had a question, Allie would get back to me that same day or the day after.
Allie and her crew did a wonderful job decorating the room where the ceremony took place. The Horsd'ouvers were excellant along with the sit down dinner. The quests were very happy with the food and how smoothly and efficient the service was. I would and have recommended The Radisson Riverside to anyone who is planning a wedding.
Services Used: Wedding Venue
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Anonymous
Wedding:
9/15/2012
5.0/5.0
Our wedding reception was at the Rochester Riverside Radisson and we could not have asked for a more perfect day! We had 95% of our guest from out of town so we had a room block and also held a breakfast the next morning. The location was perfect, the food was amazing and their staff was exceptional and friendly! We received compliments from our guests all night long and well into our breakfast the next morning- which was also fantastic! Our wedding coordinator was Allie Bonacquisti and we cannot say enough wonderful things about her. From day one she was there to answer any questions or offer advice; on a rare occasion we’d exchange emails ten times a day and she was always so friendly! At our reception Allie and Brittany took better care of us better than we could have ever imagined. They even put pieces of our cake and small plates of mac-n-cheese from our late night station (which is the absolute BEST) in our honeymoon suite so that my husband and I could actually enjoy them when we got to our room. Allie was truly amazing to work with and went above and beyond to make our reception absolutely beautiful and exceed our expectations! We will truly miss working her and can’t thank her, the Radisson and their staff enough for making our special day absolutely perfect!!
Services Used: Wedding Venue
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Nicolette
Wedding:
8/25/2012
5.0/5.0
We had a scary moment when the venue we had booked originally fell through 6 months before our wedding! We found ourselves scrambling for a new location and worried that we would have to change the date of our wedding and "start all over again". I could not believe my luck when we contacted the Radisson and they had availability on our date! We met with Allie B as soon as we could get in to see her and knew immediately that we would book the Radisson. She is amazing! Allie was our primary contact and she did a phenomenal job making sure everything was in order. She was very responsive and friendly and just so easy to work with. Everything on our wedding day was just the way we imagined it. The room looked beautiful, our guests enjoyed their meals and we all had a wonderful evening! They took great care of us at the Radisson and we are so happy this is where we had our wedding!
Services Used: Wedding Venue
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Andrea
Wedding:
8/18/2012
5.0/5.0
Our wedding day was everything we dreamed of and we could not have asked for anything more! Our coordinator Kim Vali was amazing and really allowed us to enjoy our day to the fullest knowing she had everything taken care of!
The Radisson took care of our suite the night of the wedding and we booked a brunch for the next day as well. We had a room block for all of our out of town guests so everything was very easy and convenient. I would highly recommend the Radisson!
Services Used: Wedding Venue
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Kara
Wedding:
5/25/2012
5.0/5.0
My husband and I had our wedding reception at the Radisson Hotel Rochester Riverside on May 25,2012. Everything we ever hoped for and wanted/requested of them, far exceeded our expectations! Everyone was so accomodating, friendly and truly cared about making our day special...they truly went above and beyond. Allie was amazing to work with. She had taken over our wedding only months before as our previous coordinator had left the hotel. The transition was smooth and we never had any doubt that things would not go as planned, she did not let us down! She was such a pleasure to work with as was the rest of the staff. I have nothing but great things to say and would HIGHLY recommend any bride to meet with them! Well done Radisson!!

Matthew and Kara Russell
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We love it they made sure we was ok and word can't say we came a long way with them and want to say thank you Amanda Weaver and staff cause with out them and are wedding planner, we wouldn't have a wedding to enjoy wiht family.
Services Used: Wedding Venue
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Rachel
Wedding:
7/29/2011
5.0/5.0
My wedding reception was at the Radisson Riverside last month and I could not have asked for a more perfect reception. Amanda Weaver was our wedding coordinator and she went above and beyond to make our reception amazing. I had a very specific look I wanted and was very nervous how it would turn out, and Amanda understood and made the room look better than I could have imagined. All 200+ guests raved about the food, the service, the room and said the had never been to a more fun reception. Thank you SO so much for all you did to make my reception a dream come true!!
Services Used: Wedding Venue
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MiEsha
Wedding:
7/22/2011
5.0/5.0
Amanda W. was AMAZING!! She was more of an actual friend than a coordinator. She made my husband and I feel comfortable from the first meeting. She made sure everything was perfect. All of our guest raved about the food and drinks. We even had a garabage plate station!! All of our guest were thanking us for holding our wedding at the Radisson. Perfect place to hold your wedding!!
Services Used: Wedding Venue
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warren1309
Wedding:
7/16/2011
5.0/5.0
We had our daughter's wedding July 16, 2011. Serena Harrington made this porton of my daughter's wedding come true. Even though Amanda Weaver had a wedding she was working with the same evening, she let us know she would pop in periodically to see how things were going. The servers were very friendly. They brought the food out quickly, the food was excellent and they made sure everyone was taken care of. The room was beautiful. We also had a brunch the following morning and again, the staff did an excellent job. I would highly recommend the Radisson for your next wedding. Thank you Serena, Amanda and the entire staff! Rachel Warren
recommend the Radisson for your wedding.
Services Used: Wedding Venue
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thechristinebarbeauproject
Wedding:
7/8/2011
5.0/5.0
We had both our wedding and reception at the Radisson. The ceremony was in the Anthony ballroom. We were very happy with how the room was transformed into an intimate setting for our family and friends to witness our joining in love. The reception was held in the breathtakingly gorgeous Riverview ballroom and lounge. One entire wall is windowed and overlooks the Genesee River; all of our guests raved about the beautiful view of the sunset and nighttime city lights. In addition to the wonderful ambiance, the food was delicious and the service was expedient and unobtrusive. Every thing went off without a hitch and spent our first night as Mr. & Mrs. in a complimentary presidential suite!
We had the pleasure of working with Amanda Weaver as our wedding coordinator. She is truly amazing at what she does. She has a great personality and made planning our day so much fun! I am a very detail oriented person and she was just as attentive to the details as I was. This made me feel comfortable that we were in good hands. I was especially picky when it came to our high-maintenance centerpieces. We had two different types, one of them involving live fish! Amanda took it upon herself to make sure that everything was assembled and set up exactly how I wanted them. Amanda is a professional in every sense of the word and went above and beyond all our expectations. Our whole day would not have been possible without Amanda; with her help, we were able to have the wedding of our dreams with only four months planning time, all the while living in Albany!
Services Used: Wedding Venue
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ogiants77
Wedding:
6/18/2011
5.0/5.0
Amanda W., Serena H., and the entire Rochester Radisson Riverside staff went above and beyond our greatest expectation to make sure that our special day was just as perfect as we had dreamed of. We had originally booked our reception with a different venue, but quickly changed our mind when we saw this place. The elegant decor, the great location, wonderful food and the exceptional staff all added up to a perfect wedding day. We received many comments that the food was THE BEST wedding food that people had ever had. Amanda W. was there to help us with any questions we had, and she acted almost as a personal wedding coordinator. She even lost her fellow wedding planner about a month before our wedding, and we never felt slighted in the least with her added work load. She is a professional in every sense of the word, and we would recommend the Radisson to any and every one who wants a dream wedding in the Rochester area! Thank you Amanda, Serena and staff for our perfect day! You ladies were great.
Services Used: Wedding Venue
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Jill
Wedding:
5/7/2011
5.0/5.0
I had my wedding here on May 7th, 2011 and I couldn't be happier. Amanda Weaver did such an amazing job as my wedding coordinator. I never wanted for anything and she made sure that everything was done to the standards that I wanted. The whole staff was incredible and every part of my day was perfect; the food was amazing and there was a lot of it! Where else can you get a garbage plate station at 10pm?? It was incredible and everyone should be getting married here with Amanda there to make your day so fabulous!
Services Used: Wedding Venue
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Janette
Wedding:
1/29/2011
5.0/5.0
We had my daughter's reception at the Radisson in January 2011, and it turned out wonderful. The wedding specialist we worked with was Amanda Weaver, and she did an excellent job, helping us plan the perfect evening, she was very flexible and responsive in accomodating all our requests and questions and was a pleasure to work with. We had the Riverside Ballroom for 200 guests, and it was decorated like a winter wonderland. The staff did a great job making it look just the way we wanted it to. The Sapphire package selections we chose for the sit down dinner were delicious. The cake was included in the package, from Sinful Bakery, and it was also delicious. We had a large number of guests stay overnight, the rooms were great, and we all had a nice buffet breakfast the morning after at Legends restaurant in the hotel. I would highly recommend the Radisson, it met or exceeded all our expectations!
Services Used: Wedding Cake, Catering, Wedding Venue
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CBrown
Wedding:
1/29/2011
5.0/5.0
Amanda was great. The communication between us and them was flawless. Any question or concern we had was addressed and answered within a short period of time. The reception was amazing, we even brought in some last minute decorations from the church service and the riverside staff was able to put them to use within the hour notice they had. The room was set up perfect, even throughout the reception, Amanda would come up to us to be sure everything was going well. The food was warm, and tasty!! Even for a 200 person sit down served dinner, I dont believe there were any mishaps. Everyone got what they ordered, and got it on time and warm. Well Done Radisson!!! and a HUGE THANK YOU to Amanda Weaver!!!!
Services Used: Wedding Venue
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Mrs. Rapach
Wedding:
12/11/2010
5.0/5.0
My husband and I had our wedding here this December and were above amazed at what they did for us. From the initial planning to the final day, our wedding coordinator at the Radisson Inn (Amanda W) satisfied our every need. We never felt limited or guilty about changing our minds or asking for different requests because they were willing to do whatever it took to really make our wedding memorable. There was never a time I felt that she didn't have EVERYTHING under control (which is a relief because there are sooo many things the bride and groom have going on). The room was prepared to our every desire (incredibly romantic!). Our guests kept raving about how delicious the food was....they have top rated chefs! Our honeymoon suite....romance in every respect. At the end of our event, we actually felt sad about ending our great relationship with the Radisson. This was a great choice!
Services Used: Wedding Venue
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K
Wedding:
12/11/2010
5.0/5.0
I held my wedding ceremony and reception at the Radisson Hotel Rochester Riverside on December 11, 2010 and had a wonderful experience. Both Amanda W and Amanda S went above and beyond my expectations and requests to ensure that my day flowed well and everything was perfect - from organizing a food tasting, promptly replying to all emails and phone calls, arranging a suite for my bridal party and myself to stay in the night before, and to decorating and setting up the day-of. They helped me with everything and made my whole wedding experience low-stress and positive. (Which was a difficult task because I was engaged for only two months!)

One specific example of their professionalism and flexibility was how they dealt with a slight problem of my wedding cake. The bakery which was originally supplying the cake ended up not being able to because of financial issues. Rather than drawing my attention to the matter the night before my wedding, they talked to my fiance about it, and had already found another baker and made sure my ribbon, flowers, and cake-topper made it onto the cake - exactly as it had been agreed upon with the original bakery! (My husband told me about it later)

I would definitely recommend them and their services to any of my friends and family! (In fact, my husband's cousin is having their wedding there in April)
Services Used: Wedding Cake, Catering, Wedding Planning, Wedding Venue
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sviloria
Wedding:
11/13/2010
5.0/5.0
We are absolutely THRILLED that we decided to have our reception at the Radisson. Amanda Weaver was amazing and made sure our day was perfect. We are very happy with everything they provided.
Services Used: Wedding Venue
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TheAckers
Wedding:
11/6/2010
5.0/5.0
I don't think any other venue could've offered us the total package that the Radisson Riverview did. We also started our planning with the awful coordinator that some reviews have mentioned and we were thrilled when Amanda Weaver came on board to save our reception and make us feel so much better! The team they have is professional, knowledgable, friendly and much more...they go above and beyond what anyone would expect to make sure your day is perfect. I will definitely recommend the Radisson to other couples for the food, the staff, the appearance, the professionalism and so on. Thanks, Amanda!
Services Used: Wedding Venue
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Jacqueline
Wedding:
10/9/2010
5.0/5.0
Amanda Weaver at The Radisson Hotel Rochester Riverside was consistently flexible, accommodating, organized, and complete. We enjoyed every last second of our ceremony and reception only because of Amanda and her team's efforts. Everything we wanted, we got! We will highly recommend The Radisson Hotel Rochester Riverside to every bride/groom we meet!
Services Used: Wedding Venue
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Verified
Wedding:
8/28/2010
5.0/5.0
Our day was everything we could have asked for, Amanda was extremely accommodating. We loved the menu tastings, we upgraded the bar and they had control over everything...no worries! Whenever i had a question Amanda would follow right up! Everything was great! The Radisson really made it a memorable experience.
-Devan S.
Services Used: Wedding Venue
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Devan
Wedding:
8/28/2010
5.0/5.0
For the amount of guests we were inviting, there were a handful of places availlable. Luckily, the radisson riverside was one of our choices. I have been comparing it to the saying, as soon as you put on "the dress" you will know its "the dress". This is how I felt about the radisson. My face lit up immediately when walking in the grand ballroom! First of all, we had a large amount of guests that LOVE to dance! So an oversized dance floor was a #1 priority!! After that we were concerned with the food, the service, the coordinators, etc. I can not express how perfect everything was the day of our wedding. The food was AMAZING and I loved the fact that you are able to come in and have the chef prepare your chosen dishes. Food is a huge part of your reception so it is important to make sure its delicious. Our service the day of was remarkable. Food came out promptly, which I was concerned about. With that many guests (255) you dont want half of your tables eating and the other half waiting around for food. This was not the case here, everyone ate at the exact same time, which was a pleasant surprise. Now, both Amandas were absolutely FANTASTIC! I went through a couple coordinators before Amanda Weaver, and I can honestly tell you that I wouldnt have asked for anyone else. Any request I made, she granted. Any question I had, she answered. Unfortunately the wrong cake was delivered to us and I was devastated. It was plain white and without thinking twice Amanda ran over grabbed a bunch of flowers from my bridesmaids bouquets and decorated the cake to make it look amazing. Thats just one of the many things she did to make this the most amazing day of our lives. For this, we are eternally grateful. If you have a chance, check out the Radisson and I can guarantee you willl not be disappointed! Congratulations and best wishes.
Services Used: Wedding Venue
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VerifiedReviewer
Wedding:
8/14/2010
5.0/5.0
Our wedding at the Radisson really exceeded anything i could have expected for my special day! Amanda helped take care of me and my husband so much and she really did an amazing job, i knew everything was taken care of! The food was so good and the pricing was very fair as well. I was so pleased with my wedding day!!
-Stacie B.
Services Used: Wedding Venue
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Holly
Wedding:
7/10/2010
5.0/5.0
Amanda did an excellent job making sure our evening was everything we envisioned. The service and attention to detail went above and beyond what we expected!
Services Used: Wedding Venue
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Audra
Wedding:
4/17/2010
5.0/5.0
Our wedding was spatacular! We had origanny decided on the Radisson b/c of the wedding coordinator, Ellen, she left and we got someone new..She was horrible, then we got the Amandas- who were outstanding! They were there every step of the way and helped us with every detail!
Services Used: Wedding Venue
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gary
Wedding:
4/17/2010
5.0/5.0
Everything was wonderful! I couldn’t rave more about the service, food and venue. It was perfect! Amanda Senkiw (the wedding planner at the Radisson) was terrific. She was so attentive and there for anything we needed!
Thanks!
Audra and Gary Olsen
Services Used: Wedding Venue
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Father of the bride
Wedding:
4/17/2010
5.0/5.0
Amanda, our coordinator was there throughout the ceremony and reception. She is a professional and I would recommend her and the Radisson to anyone that wanted a perfect wedding. We had many compliments from guests about the service and the food.
Services Used: Wedding Venue
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klauricella
Wedding:
10/17/2009
5.0/5.0
Had a wonderful experience planning my wedding reception with Ellen. She was a huge help as I was an out of town bride. The food was awesome! The value for cost was amazing, cake and Champagne Toast were included plus 3hrs of open bar; can't beat it!! They even were able to bring in a special whiskey that the in-laws love. Would absolutely recommend!!!!
Services Used: Wedding Venue
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Danielle
Wedding:
10/5/2013
4.9/5.0
The whole day was perfect and ran as smooth as can be!
Services Used: Wedding Planning
Radisson Hotel Rochester Riverside responded with the following comments:

As any Bride and Groom's special day should be :)
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Beth
Wedding:
8/17/2013
4.9/5.0
Wonderful place! Kim was amazing as our planner! The wedding perfect!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Beth,
We can't thank you enough for sharing with other brides just how perfect your wedding day was at the Radisson Riverside. Every bride and groom deserve a "fairytale beginning" and we do everything we can to make that happen.
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Kmass
Wedding:
10/15/2010
4.9/5.0
Riverside Radisson were available when we needed them. Nothing that we asked was out of reach. Amanda W. was pleasent to work with, she was able to make what seemed to be difficult work at the last miniute with professionalism and kindness. Our overall experience was fantastic! We have already reccommended Riverside Radission to a few other couples! Thank you so much for helping make our day so perfect!
Services Used: Wedding Venue
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Jessie
Wedding:
9/4/2010
4.9/5.0
I was in love with the Radisson for our wedding! We had such great service, excellent food and I loved that everything was in one location for our event. I would definately recommend the Radisson, especially if hosting a lot of out of town guests like we did. It was so convient and easy! If I had to do it all again I would use the Radisson!
Services Used: Wedding Venue
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smbpeters
Wedding:
7/10/2010
4.9/5.0
Recently remodeled and new wedding coordinators, they did an excellent job and I was very happy with my wedding! Got so many compliments and the food was great!
Services Used: Wedding Venue
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Jacquelyn
Wedding:
11/11/2013
4.8/5.0
The Radisson Hotel has great event spaces and the wedding planners are patient, energetic, and do a fantastic job at decorating to make your special day even more outstanding than you could imagine!
Services Used: Wedding Cake, Catering, Wedding Planning, Rentals & Photobooths, , Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Jacquelyn,

We are so happy that your day was all you dreamed of! We take pride in being able to bring our Bride and Groom's visions to life!

Congratulations, again!

The Wedding Team @ Radisson Hotel Rochester Riverside
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Anonymous
Wedding:
1+ year ago
4.8/5.0
The rooms for the reception and wedding were beautiful. When we first booked every week it seemed like there was someone new handling the weddings and that was very annoying. Once we had Allie as our planner everything went smooth. She was very helpful!!!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

With 3 unique ballrooms we can make the vision of any couple come true for the day that they have always dreamed of. We know that this is the biggest day of your life and do everything that we can to make sure it is flawless from start to finish.
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Sharon
Wedding:
5/25/2012
4.8/5.0
My daughter got married on May 25, 2012. The reception was held at the Radisson Riverside Rochester, NY. I want to give two thumbs up to the Radisson. Allie Bonacquisti was my daughter's wedding coordinator and she did an outstanding job. She came in the middle of the planning due to another coordinator leaving. She picked right up without missing a beat. She was there during the cocktail hour and wedding to make sure everything ran smoothly.

The rest of the staff also did an outstanding job. From bringing extra water and chairs to the bridal suite while the bridal party was getting ready to excellent service during the cocktail hour and dinner. The food was excellent and hot (which with a sit down dinner doesn't always happen).

I would highly recommend the Radisson Riverside as a venue to any bride & groom looking for great service, very accommadating staff and an excellent wedding corrdinator.

Sharon Maynard
Services Used: Wedding Venue
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Kary
Wedding:
9/11/2010
4.8/5.0
My husband and I live in Florida so needless to say wedding planning out of state is a bit harder. However, Amanda Weaver was such a tremendous help to us. Whenever I had a question or needed a recommendation for a vendor she replied right away. Our guests had an awesome time. Every commented on the food as well as the view from the Riverview Ball Room. The staff was courteous and attentive throughout the entire evening. I would definitely recommend The Radisson Hotel Rochester Riverside for a wedding venue.
Services Used: Wedding Cake
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asdfjkl;88
Wedding:
10/2/2009
4.8/5.0
The Radisson was a great choice for us for several reasons. We went with a Friday wedding so we pretty much had our choice of rooms. The entire wedding was also out of town guests. They had a place to stay and a discounted rate for the rooms. Everything we needed was provided. They also had the most wonderful wedding planner we could have hoped for. Thank you Ellen for everything. You made our October 2, 2009 wedding, more amazing than we could have ever hoped!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Thank you so much for your feedback. We were very honored to be a part of your very special day. We are glad that we could host you and your guests for the weekend. We would love for you to come back and visit us again soon. Congratulations and best wishes!
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Shawna
Wedding:
8/30/2009
4.8/5.0
We held our reception, not our ceremony here. We went through 3 wedding specialists at the Radisson, the first one that we booked with was wonderful, the second coordinator was unattentive and unresponsive, and our final coordinator, Amanda, was wonderful! She was very flexible, attended to all the details of our wedding and was very helpful. She really reduced our stress level on the day of our wedding!
Services Used: Wedding Venue
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Leah
Wedding:
2/19/2011
4.7/5.0
We were married in February of 2011. Amanda Weaver was amazing. She helped make our wedding day perfect. She was able to answer every question we had and fixed anything we were concerned with. The only problem we had was there was a convention the same weekend as our wedding. We were promised that no kids would be on our floor and that it would be pilots and our guests only. There were children running up and down the hall at all hours of the night both the rehearsal night and the wedding night. Some of our guests complained about the noise. The elevators were also impossible to get on and we waited at least 10-15 minutes every time we needed to get on one. To say all that, I would recommend the Radisson to anyone who wants to have their wedding there. The room was perfect and Amanda Weaver will help you make your day the best.
Services Used: Wedding Venue
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Kat
Wedding:
7/24/2010
4.7/5.0
The Wedding specialists, Amanda Weaver and Amanda Senkiw, did a fantastic job making our wedding amazing. They are very accommodating and knowledgeable in their area of organizing weddings.
Our room was decorated beautifully and during dinner the chef came up to us and asked how our dinner was.
My husband and I would definitely recommend to other couples looking for reception venues to go to the Radisson.
Thank you Amanda for making our day so special!!
Services Used: Catering, Wedding Venue, Unique Services
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Shalonda
Wedding:
6/23/2013
4.6/5.0
Overall a really nice reception site overlooking the river. A bit over priced but a lot was included and our coordinator was great. She had to miss the final event but her replacement was excellent
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Kim Vali is an amazing wedding planner!!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

The Radisson Hotel Rochester Riverside has a fantastic Wedding Team that knows what it takes to make the biggest day of your life one that will be remembered and talked about for years to come!
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Our wedding coordinator was very helpful and responsive. She made the overall experience very easy and helped us to stay organized with what we needed vs what they provided to us. They set up everything exactly to our specifications and also offered helpful input. The food was good, the room was huge, lighting could be altered exactly as we wanted it. The wedding suite was gorgeous! They were very attentive to my and my new husbands needs all night. Overall we were both very pleased with entire night.
Services Used: Wedding Cake, Catering, Lighting & Decor, Wedding Venue
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christinah715
Wedding:
9/17/2011
4.4/5.0
We chose the Radisson Rochester Riverside for our wedding venue (both our ceremony and reception were held there) because of all of the wonderful reviews we read, the value compared to other local venues, and the fact that we wanted to have our wedding at a hotel for a convenience to our out-of-town guests.

We loved our wedding planner, Amanda S. She was friendly and professional. A couple months before the wedding, we found out that Amanda would be moving to Florida. Stressful, right? We began working with Serena, the catering director for the Radisson. It was difficult putting our trust in someone else after working with a specific wedding planner for so long, but as the catering director, there honestly wasn’t a better person we could be paired up with. We were given another wedding planner along the way -- I honestly do not remember her name -- but she quit only a few weeks after we started working with her. Through the end, we worked solely with Serena… thank goodness!

At our final meeting a week before the wedding, we found out that we wouldn’t meet the minimum food and beverage requirement, so Serena was very helpful in allowing us to pick additions to the reception so the money wouldn’t go to waste (there were menus full of different items - we chose a martini bar, garbage plate station, and miniature desserts to go along with our cake.)

Our actual wedding day went very smoothly. The wedding suite was HUGE and the perfect place for the bridal party to get ready before the wedding. I personally didn’t enjoy that there was another wedding going on at the same time in a different ballroom in the hotel, but there’s nothing that you can really do about that – just focus on your own! Our maître d' was wonderful - attentive and always looking out for our needs. The food was OUTSTANDING; I have people to this day telling me how much they loved it! We asked to use a buffet service instead of served dinner, and that was totally the way to go. The only thing we really didn’t like was how fast the head table was cleared throughout the night; we had cake set out for us, I had one bite and got up to dance, and by the time I got back, it was gone. Thankfully, we had plenty of leftover cake, desserts, champagne and strawberries, as well as sandwiches waiting for us in our wedding suite after the wedding.

We hope that future couples do not have the problems we did going through multiple wedding planners; other than that, we would DEFINITELY recommend the Radisson!
Services Used: Wedding Venue
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Lisa
Wedding:
6/11/2011
4.1/5.0
The Radisson Rochester Riverside was a beautiful setting for our reception. from the awesome river-view room we had to the unbelievable pictures we took on the property outside. the staff was very helpful and professional, it was definitely a great experience!!
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
3.7/5.0
We had a great wedding overall. There were a few quirks that we got worked out. Allison was excellent!
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Our Wedding Team works very closely with all of our Brides and Grooms to be sure that their special day is just what they have imagined from start to finish.
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Randi
Wedding:
1/2/2010
2.0/5.0
The overall venue and our actual reception turned out perfect; HOWEVER the wedding planner was absolutely awful. Our first wedding planner, Ellen, was fantastic and is so talented. They hired a new wedding planner mid way through our contract and about 3-4 months prior to the wedding. She never got to know us, rarely returned phone calls or emails, then, 5 weeks prior, double booked our reception room and told us we could no longer have that room. I would not wish her upon anyone. Ellen set up the room for us and really everything ended up looking perfect. So, if a different coordinator comes along, my review would change. But as it is now, the service is poor and not worth the stress.
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Randi and Nick,

Thank you for your feedback. We truly appreciate you taking the time to review our hotel. We sincerely apologize for any inconveniences you may encountered prior to your wedding reception. We were very honored you chose us to be a part of this special day. We have taken your feedback into consideration and have used them to evaluate our wedding specialist services and have made appropriate modifications. We invite you to please contact us at 585-546-6400 and we can share the changes we have made based upon your feedback. We truly hope you visit us again soon.

Kind Regards,

The Radisson Hotel Rochester Riverside
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angela
Wedding:
9/20/2013
1.4/5.0
What a nightmare the night of was; and the stuff that was supposed to be in our room was not, stuff was lost and the next day breakfast was messed up and it took days to get things figured out
Services Used: Wedding Venue
Radisson Hotel Rochester Riverside responded with the following comments:

Dear Angela,

I cannot express to you how sorry I am that you had this experience with us.

We at Radisson know how much a wedding means to a bride and never want to leave this type of an impression.

I will reach out to you directly to discuss.

Sincerely,
Jennifer Luecke
Director of Catering

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