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Rainbow Rentals, Inc.

Springfield , VA

LOCATION

6705-A Electronic Drive
Springfield, VA 22151 US

PHONE

703-916-0800

WEBSITE

View website
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Rentals & Photobooths

REVIEWS

3.7
out of 5.0
4.0/5.0
3.5/5.0
3.7/5.0
3.7/5.0
3.5/5.0
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jessicar2011
Wedding:
10/22/2011
5.0/5.0
My husband and I rented 120" round tablecloths for our wedding reception from Rainbow Rentals and they were great to work with. Favio showed me the colors of linens that they had in stock at the warehouse and also showed me the colors that were available to order. They were able to get all of the tablecloths that I needed with a weeks notice and were very flexible in allowing me to pick them up on a Friday for a Saturday evening event. We will definitely use Rainbow Rentals again for future events as they were great to work with and the cost was very fair.
My husband and I rented 120" round tablecloths for our wedding reception from Rainbow Rentals and they were great to work Read more...
My husband and I rented 120" round tablecloths for our wedding reception from Rainbow Rentals and they were great to work with. Favio showed me the colors of linens that they had in stock at the warehouse and also showed me the colors that were available to order. They were able to get all of the tablecloths that I needed with a weeks notice and were very flexible in allowing me to pick them up on a Friday for a Saturday evening event. We will definitely use Rainbow Rentals again for future events as they were great to work with and the cost was very fair. Read less
Services Used: Rentals & Photobooths
130x130 sq 1239140662234 springbreak09039
Shardy2
Wedding:
8/6/2011
5.0/5.0
Very accomodating! 5 days away from our wedding and I needed a last minute column rental and they were more than willing to accomodate for me!
Very accomodating! 5 days away from our wedding and I needed a last minute column rental and they were more than willing Read more...
Very accomodating! 5 days away from our wedding and I needed a last minute column rental and they were more than willing to accomodate for me! Read less
Services Used: Rentals & Photobooths
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Ilona
Wedding:
10/6/2007
1.0/5.0
I should have known better, but we were between a rock and a hard place. We were hosting our reception at a second floor outdoor hotel attrium and wanted a professional tent set up. After checking with many profressional tent rental companies, Rainbow Rentals, Inc. was only one that would agree to set up in the atrium (had to do with pole lengths and being able to get these huge tent supplies to the 2nd floor outdoor atrium). It took several meetings between Rainbow Rentals, Inc. and the hotel before anything could be finalized. From the get go, I had to stay on top of Rainbow Rentals, Inc. and I was always following through and/or up with them. They did deliver a good product, the tent was timely set up and it was beautiful, but not without many phone calls on my behalf and at times, having to chase them down. I was frustrated with the process and who needs that added stress on the weekend of your wedding? Due to some permit issues, which I wasn't made aware of until the eve of our rehearsal, some items which Rainbow Rentals, Inc. provided had to be removed from the premesis, otherwise our event could not take place (i.e., we rented propane tanks to provide heat in the tent). So, I spent a good two hours on the eve of my rehearsal chasing people down at Rainbow Rentals, Inc. It was late on a Friday afternoon and no one was returning my phone calls and my contact was "unavailable". Eventually, I got through to someone at their main office and their tent set up crew had to remove the propane tanks when they left. Now, I'm battling with them regarding a refund for the propane tanks ($250 refund based on a $4,300 overall rental cost) and they are choosing to avoid any phone calls, not taking or returning calls, not responding to emails (email communication prior to my reception was our main source of contact). If you want to be made to feel as though your only wanted as a one time customer and like having to chase your vendor down, this is the company for you. If you feel you have enough added stress on this special day, steer clear of this company, they will only add to your burden! This companies motto should be "take the money and run"!
I should have known better, but we were between a rock and a hard place. We were hosting our reception at a second floor Read more...
I should have known better, but we were between a rock and a hard place. We were hosting our reception at a second floor outdoor hotel attrium and wanted a professional tent set up. After checking with many profressional tent rental companies, Rainbow Rentals, Inc. was only one that would agree to set up in the atrium (had to do with pole lengths and being able to get these huge tent supplies to the 2nd floor outdoor atrium). It took several meetings between Rainbow Rentals, Inc. and the hotel before anything could be finalized. From the get go, I had to stay on top of Rainbow Rentals, Inc. and I was always following through and/or up with them. They did deliver a good product, the tent was timely set up and it was beautiful, but not without many phone calls on my behalf and at times, having to chase them down. I was frustrated with the process and who needs that added stress on the weekend of your wedding? Due to some permit issues, which I wasn't made aware of until the eve of our rehearsal, some items which Rainbow Rentals, Inc. provided had to be removed from the premesis, otherwise our event could not take place (i.e., we rented propane tanks to provide heat in the tent). So, I spent a good two hours on the eve of my rehearsal chasing people down at Rainbow Rentals, Inc. It was late on a Friday afternoon and no one was returning my phone calls and my contact was "unavailable". Eventually, I got through to someone at their main office and their tent set up crew had to remove the propane tanks when they left. Now, I'm battling with them regarding a refund for the propane tanks ($250 refund based on a $4,300 overall rental cost) and they are choosing to avoid any phone calls, not taking or returning calls, not responding to emails (email communication prior to my reception was our main source of contact). If you want to be made to feel as though your only wanted as a one time customer and like having to chase your vendor down, this is the company for you. If you feel you have enough added stress on this special day, steer clear of this company, they will only add to your burden! This companies motto should be "take the money and run"! Read less
Services Used: Rentals & Photobooths, Wedding Venue
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