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(7)

Ralph's Bakery

New Carlisle , IN

LOCATION

New Carlisle, IN US
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Cake

REVIEWS

3.6
out of 5.0
3.6/5.0
3.6/5.0
3.7/5.0
3.5/5.0
3.5/5.0
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nancy
Wedding:
9/14/2013
0.0/5.0
Has to be best tasting cake around. Very reasonable. Easy to work with even with short notice definitely recommended.
Has to be best tasting cake around. Very reasonable. Easy to work with even with short notice definitely recommended.
Has to be best tasting cake around. Very reasonable. Easy to work with even with short notice definitely recommended. Read less
Services Used: Wedding Cake
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fatring
Wedding:
11/14/2009
5.0/5.0
This cake was beautiful and delicious! So many people asked who our baker was because it was so delicious, I took a picture in and it was EXACTLY how i wanted it! I strongly recommend them!
This cake was beautiful and delicious! So many people asked who our baker was because it was so delicious, I took a Read more...
This cake was beautiful and delicious! So many people asked who our baker was because it was so delicious, I took a picture in and it was EXACTLY how i wanted it! I strongly recommend them! Read less
Services Used: Wedding Cake
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JulyBride
Wedding:
7/26/2008
0.5/5.0
A word to the wise, do not go through Ralph's Bakery if you want a beautiful wedding cake.

We first were in contact with the bakery because we saw them at a bridal fair we attended. They had pictures of wedding cakes that couples had brought to them. Next to that picture, was a picture of the cake Ralph's Bakery had done and you could hardly tell the difference between the two. We figured we couldn't go wrong with them.

Eight months before the wedding, I found the cake I wanted and emailed a picture of it to their cake decorater. She had given me her email address for such a purpose. A month went by and I still had not heard back from her so I emailed her again. Still no response. I then placed a phone call to said decorator and she informed me that she never checked her email so that was why she hadn't responded to me. Why give me an email address if you are not going to follow through?

She told me that she could easily do the cake and that about a month before the wedding, we could meet to finalize all the details. Five weeks before the wedding I emailed her, asking when we should meet. She emailed me back about a week later, giving me her phone number, telling me to call her so I could set something up. That felt a little backward to me. We had our finalizing meeting and I was a little more reassured when she seemed to understand what it was I wanted. She had the picture of the cake, after all.

The cake was a disaster! It did not look anything close to how it was supposed to look. The layers on the cake were not cut straight, making it look wobbly. The detailing on the sides of the layers was thick(it was supposed to be very light and dainty) and horribly croooked. The icing was all the same color and it was supposed to be two tone. It looked like something I could have done in my own kitchen.

When I spoke to the owner about my problem, he tried to make excuses. After speaking with the decorator, he gave me a phone call. He said there was miscommunication on the decorator's part, stating that she didn't realize what I wanted. That was a bold faced lie because she had straight out asked me about it. He also said that according to the decorator, our reception venue did not have the air conditioning on when the cake was delivered on the day of our wedding. The cake was delivered two hours before the reception began. There is no way it was hot enough in there to melt icing on a cake and then two hours later, when the guests arrrived, it was freezing cold. He made excuses all around. We did get $75 back, but that's not even 1/4 of the price we paid for the cake.

Save yourself a headache. Don't use Ralph's Bakery.
A word to the wise, do not go through Ralph's Bakery if you want a beautiful wedding cake.

We first were in Read more...
A word to the wise, do not go through Ralph's Bakery if you want a beautiful wedding cake.

We first were in contact with the bakery because we saw them at a bridal fair we attended. They had pictures of wedding cakes that couples had brought to them. Next to that picture, was a picture of the cake Ralph's Bakery had done and you could hardly tell the difference between the two. We figured we couldn't go wrong with them.

Eight months before the wedding, I found the cake I wanted and emailed a picture of it to their cake decorater. She had given me her email address for such a purpose. A month went by and I still had not heard back from her so I emailed her again. Still no response. I then placed a phone call to said decorator and she informed me that she never checked her email so that was why she hadn't responded to me. Why give me an email address if you are not going to follow through?

She told me that she could easily do the cake and that about a month before the wedding, we could meet to finalize all the details. Five weeks before the wedding I emailed her, asking when we should meet. She emailed me back about a week later, giving me her phone number, telling me to call her so I could set something up. That felt a little backward to me. We had our finalizing meeting and I was a little more reassured when she seemed to understand what it was I wanted. She had the picture of the cake, after all.

The cake was a disaster! It did not look anything close to how it was supposed to look. The layers on the cake were not cut straight, making it look wobbly. The detailing on the sides of the layers was thick(it was supposed to be very light and dainty) and horribly croooked. The icing was all the same color and it was supposed to be two tone. It looked like something I could have done in my own kitchen.

When I spoke to the owner about my problem, he tried to make excuses. After speaking with the decorator, he gave me a phone call. He said there was miscommunication on the decorator's part, stating that she didn't realize what I wanted. That was a bold faced lie because she had straight out asked me about it. He also said that according to the decorator, our reception venue did not have the air conditioning on when the cake was delivered on the day of our wedding. The cake was delivered two hours before the reception began. There is no way it was hot enough in there to melt icing on a cake and then two hours later, when the guests arrrived, it was freezing cold. He made excuses all around. We did get $75 back, but that's not even 1/4 of the price we paid for the cake.

Save yourself a headache. Don't use Ralph's Bakery. Read less
Services Used: Wedding Cake
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kdweber
Wedding:
6/7/2008
5.0/5.0
So easy to work with and great value! I had a cupcake wedding cake and it was perfect! I highly recommend!
So easy to work with and great value! I had a cupcake wedding cake and it was perfect! I highly recommend!
So easy to work with and great value! I had a cupcake wedding cake and it was perfect! I highly recommend! Read less
Services Used: Wedding Cake
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Jenna
Wedding:
11/17/2007
5.0/5.0
Amazing! The cake was huge, beautiful and the best cake out of any we tasted! It was also the best deal per slice around. We were shocked at the cake being the lowest costing for the great quality and quantity. They were a breeze to work with and very willing to accommodate any request. We also ordered our favors which were smiley face cookies from them and it was a hit!
Amazing! The cake was huge, beautiful and the best cake out of any we tasted! It was also the best deal per slice around. Read more...
Amazing! The cake was huge, beautiful and the best cake out of any we tasted! It was also the best deal per slice around. We were shocked at the cake being the lowest costing for the great quality and quantity. They were a breeze to work with and very willing to accommodate any request. We also ordered our favors which were smiley face cookies from them and it was a hit! Read less
Services Used: Wedding Cake, Invitations
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Kyle
Wedding:
11/17/2007
5.0/5.0
The cake was amazing and it was a very reasonable cost. Go with them for wedding cakes for sure!
The cake was amazing and it was a very reasonable cost. Go with them for wedding cakes for sure!
The cake was amazing and it was a very reasonable cost. Go with them for wedding cakes for sure! Read less
Services Used: Wedding Cake
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Carol
Wedding:
8/4/2007
4.6/5.0
My husband and I were very pleased with the way that our wedding cake turned out. We had such a good time picking out all of the details and tasting them! We also enjoyed how professional Ralph's was overall. Once we picked out the details, it was out of our mind until we tasted the final results on our wedding day! The cake was delicious, and was designed exactly as we planned it!
My husband and I were very pleased with the way that our wedding cake turned out. We had such a good time picking out all Read more...
My husband and I were very pleased with the way that our wedding cake turned out. We had such a good time picking out all of the details and tasting them! We also enjoyed how professional Ralph's was overall. Once we picked out the details, it was out of our mind until we tasted the final results on our wedding day! The cake was delicious, and was designed exactly as we planned it! Read less
Services Used: Wedding Cake
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