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Red 7 Salon

Chicago , IL

LOCATION

210 W. Kinzie Street, 2nd Floor
Chicago, IL 60610 US

PHONE

312-644-7337

WEBSITE

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Beauty & Health

REVIEWS

3.8
out of 5.0
3.9/5.0
3.9/5.0
3.8/5.0
3.6/5.0
3.6/5.0
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Lisset
Wedding:
5/24/2015
0.5/5.0
Bride review: There comes a time when someone like myself has had such a negative experience that she feels the need to warn others. I have not had my hair done at Red 7 or by their stylists. I had a hair trial arranged with one of their stylists for my upcoming wedding. The day before the trial, she emails me stating that she was now requiring a minimum for the day of my wedding ($100 more than initially quoted) because of it being a holiday weekend. Let me state, from the beginning when I initially inquired I was clear about the date and our needs. The date never changed, only her wanting to make more money off me. I work 7 days a week so that I may have the beautiful wedding that I want, however I will not be taken by someone without proper business ethics. Two weeks later, after she had clearly accepted and given times and pricing, she emails to let me know that it was going to cost more. How is that acceptable?! And the salon, while limited in what they can do given that this stylist is working as an independent contractor since it's a Sunday wedding and they are closed, did not offer to do anything about this (the salon was whom I worked with initially to set this up). Now I'm a bride, a month away from her wedding and no stylist for my wedding day on a holiday weekend. Talk about a blow. Working in this area, I vow to never recommend this salon. I can't. Knowing that their best practice is to get more money out of people than what was quoted is not ok...not for me or anyone else. It's a shame, really. Their reviews seemed so fantastic and I had really looked forward to having that wonderful experience. Instead I'm now here, in a bind and clearly not a satisfied customer. I'm the type of person that when satisfied with service I not only continue returning, but also recommend to those that I know and those that I encounter with in my customer service job. I only moved here a year ago and have been looking for a new salon. Red 7 will not be it.
Bride review: There comes a time when someone like myself has had such a negative experience that she feels the need to Read more...
Bride review: There comes a time when someone like myself has had such a negative experience that she feels the need to warn others. I have not had my hair done at Red 7 or by their stylists. I had a hair trial arranged with one of their stylists for my upcoming wedding. The day before the trial, she emails me stating that she was now requiring a minimum for the day of my wedding ($100 more than initially quoted) because of it being a holiday weekend. Let me state, from the beginning when I initially inquired I was clear about the date and our needs. The date never changed, only her wanting to make more money off me. I work 7 days a week so that I may have the beautiful wedding that I want, however I will not be taken by someone without proper business ethics. Two weeks later, after she had clearly accepted and given times and pricing, she emails to let me know that it was going to cost more. How is that acceptable?! And the salon, while limited in what they can do given that this stylist is working as an independent contractor since it's a Sunday wedding and they are closed, did not offer to do anything about this (the salon was whom I worked with initially to set this up). Now I'm a bride, a month away from her wedding and no stylist for my wedding day on a holiday weekend. Talk about a blow. Working in this area, I vow to never recommend this salon. I can't. Knowing that their best practice is to get more money out of people than what was quoted is not ok...not for me or anyone else. It's a shame, really. Their reviews seemed so fantastic and I had really looked forward to having that wonderful experience. Instead I'm now here, in a bind and clearly not a satisfied customer. I'm the type of person that when satisfied with service I not only continue returning, but also recommend to those that I know and those that I encounter with in my customer service job. I only moved here a year ago and have been looking for a new salon. Red 7 will not be it. Read less
Services Used: Beauty & Health
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Jeremy
Wedding:
5/12/2012
5.0/5.0
Crystal and Megan and the whole staff are great.
Crystal and Megan and the whole staff are great.
Crystal and Megan and the whole staff are great. Read less
Services Used: Beauty & Health
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Sarah
Wedding:
10/6/2007
5.0/5.0
My mother and I have been going here for years! They not only opened early, but made the morning special and were carefree.
My mother and I have been going here for years! They not only opened early, but made the morning special and were Read more...
My mother and I have been going here for years! They not only opened early, but made the morning special and were carefree. Read less
Services Used: Beauty & Health
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Stephanie
Wedding:
8/11/2007
4.5/5.0
Red 7 did a terrific job for my wedding party. Not only did everyone's hair look fantastic, they pampered us with mimosas, scalp & hand massages and their usual incredible service. Highly recommended!!!
Red 7 did a terrific job for my wedding party. Not only did everyone's hair look fantastic, they pampered us with mimosas, Read more...
Red 7 did a terrific job for my wedding party. Not only did everyone's hair look fantastic, they pampered us with mimosas, scalp & hand massages and their usual incredible service. Highly recommended!!! Read less
Services Used: Beauty & Health
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