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Red Cape Dream Productions

Saratoga Springs , NY

LOCATION

Saratoga Springs, NY US

WEBSITE

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Videography

REVIEWS

4.2
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4.1/5.0
4.1/5.0
4.1/5.0
4.2/5.0
4.2/5.0
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Kevin
Wedding:
9/28/2014
0.8/5.0
They were very good leading up to the wedding, but after the wedding it's like they fell off the face of the earth.

Our contract said that we were supposed to receive a highlight video within 10 business days, but it's been 2 months and we haven't been able to get them to return our phone calls let alone produce any footage.

Initially I was very excited to work with these individuals, but now I wouldn't recommend them to our worst enemy at this point.
They were very good leading up to the wedding, but after the wedding it's like they fell off the face of the earth.
Read more...
They were very good leading up to the wedding, but after the wedding it's like they fell off the face of the earth.

Our contract said that we were supposed to receive a highlight video within 10 business days, but it's been 2 months and we haven't been able to get them to return our phone calls let alone produce any footage.

Initially I was very excited to work with these individuals, but now I wouldn't recommend them to our worst enemy at this point. Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
1.0/5.0
Poor communication. Nothing produced. Big disappointment.
Poor communication. Nothing produced. Big disappointment.
Poor communication. Nothing produced. Big disappointment. Read less
Services Used: Videography
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Karissa
Wedding:
11/3/2013
5.0/5.0
First and foremost, I want to thank Red Cape Dream Productions for doing such a beautiful job on the highlights video and on our wedding!! As any Bride and Groom can imagine, planning everything perfectly and smoothly takes a lot of time and stress, which is all worth it in the end. However, Working with Red Cape Dream was one of the least stressful parts about planning. We had initially heard of them through word of mouth, and after shopping around, we decided we would meet with them. Best thing we ever did! Both Shane and Travis thoroughly explained their services, different packages, pricing, etc. They were interested in what WE wanted as well as suggested some other ideas that we never would have thought of on our own. It is evident that they know what they are doing and truly care about their client's. They are extremely professional and was always there to answer any questions or concerns we had leading up to our big day. I absolutely LOVE how our highlights video came out, it looks like something out of a Hollywood movie and so timeless. Their work is so thoughtfully and creatively put together, I truly could not have asked for a better experience or a better team to work with for our wedding. I recommend them to anyone who is getting married in the future!
First and foremost, I want to thank Red Cape Dream Productions for doing such a beautiful job on the highlights video and Read more...
First and foremost, I want to thank Red Cape Dream Productions for doing such a beautiful job on the highlights video and on our wedding!! As any Bride and Groom can imagine, planning everything perfectly and smoothly takes a lot of time and stress, which is all worth it in the end. However, Working with Red Cape Dream was one of the least stressful parts about planning. We had initially heard of them through word of mouth, and after shopping around, we decided we would meet with them. Best thing we ever did! Both Shane and Travis thoroughly explained their services, different packages, pricing, etc. They were interested in what WE wanted as well as suggested some other ideas that we never would have thought of on our own. It is evident that they know what they are doing and truly care about their client's. They are extremely professional and was always there to answer any questions or concerns we had leading up to our big day. I absolutely LOVE how our highlights video came out, it looks like something out of a Hollywood movie and so timeless. Their work is so thoughtfully and creatively put together, I truly could not have asked for a better experience or a better team to work with for our wedding. I recommend them to anyone who is getting married in the future! Read less
Services Used: Videography
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Emily
Wedding:
10/26/2013
5.0/5.0
I know many couples don’t have videography as a main priority. But my husband and I actually considered it one of the most important things to us, even more than photography. In fact, other than a venue, we felt like it was the most important thing because we knew that we wanted to have memories of our day for ever and we knew we wanted them to look timeless and classy. We wanted to be able to re-live our most amazing day with friends and family for years down the line. So it's safe to say our standards were probably a bit high.

It was very important to my husband and I to have a team of artists that can really pull out the emotions naturally and candidly without it coming off as forced or corny. We also wanted it to be modern, without losing its timelessness, as I mentioned above.

Our experience with Red Cape greatly exceeded our expectations. We were kind of nervous about our interviews, but they made us feel comfortable and ended up being an actually really fun (as well as a sometimes funny, sometimes emotional) experience.

The wedding day itself went beautifully. Red Cape lived up to their reputation as being unnoticed while capturing so much.

We have only received our highlight video so far, but quite honestly, even if that was the final product we would be more than satisfied. It turned out more beautiful than our already high expectations. As cliché as it sounds, I couldn’t be any more thrilled than with our choice of Red Cape Dream. I think it was clear and away our best wedding decision-- and there were a lot of them to make. While we had positive experiences with our other vendors too, Red Cape has created something for us that is priceless.

I can't recommend them enough, and I already have to many of my friends, as well as a family member, who are getting married. If you want top-notch value while getting a product that is completely individually yours, you've got to use the best. And the Red Cape team is just that.
I know many couples don’t have videography as a main priority. But my husband and I actually considered it one of the most Read more...
I know many couples don’t have videography as a main priority. But my husband and I actually considered it one of the most important things to us, even more than photography. In fact, other than a venue, we felt like it was the most important thing because we knew that we wanted to have memories of our day for ever and we knew we wanted them to look timeless and classy. We wanted to be able to re-live our most amazing day with friends and family for years down the line. So it's safe to say our standards were probably a bit high.

It was very important to my husband and I to have a team of artists that can really pull out the emotions naturally and candidly without it coming off as forced or corny. We also wanted it to be modern, without losing its timelessness, as I mentioned above.

Our experience with Red Cape greatly exceeded our expectations. We were kind of nervous about our interviews, but they made us feel comfortable and ended up being an actually really fun (as well as a sometimes funny, sometimes emotional) experience.

The wedding day itself went beautifully. Red Cape lived up to their reputation as being unnoticed while capturing so much.

We have only received our highlight video so far, but quite honestly, even if that was the final product we would be more than satisfied. It turned out more beautiful than our already high expectations. As cliché as it sounds, I couldn’t be any more thrilled than with our choice of Red Cape Dream. I think it was clear and away our best wedding decision-- and there were a lot of them to make. While we had positive experiences with our other vendors too, Red Cape has created something for us that is priceless.

I can't recommend them enough, and I already have to many of my friends, as well as a family member, who are getting married. If you want top-notch value while getting a product that is completely individually yours, you've got to use the best. And the Red Cape team is just that. Read less
Services Used: Videography
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Laura
Wedding:
10/19/2013
5.0/5.0
We were so excited to get our highlight video!! It is gorgeous! More than that, it captured the day for us so perfectly. Each time we watch it, we are moved to tears. Our guests and acquaintances cannot say enough good things about it. Red Cape Dream will create something very special for you!
We were so excited to get our highlight video!! It is gorgeous! More than that, it captured the day for us so perfectly. Read more...
We were so excited to get our highlight video!! It is gorgeous! More than that, it captured the day for us so perfectly. Each time we watch it, we are moved to tears. Our guests and acquaintances cannot say enough good things about it. Red Cape Dream will create something very special for you! Read less
Services Used: Videography
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Lindsey
Wedding:
9/28/2013
5.0/5.0
There are so many videographers to choose from in Upstate NY, and they will all tell you on their websites why they are the best, but I can tell you that when it came to communication, price, and enthusiasm they are sub par to the Red Cape Dream Production team. I emailed Shane and Travis one morning with the usual wedding details, and within and hour got a response back! They were so easy to make plans and communicate with. Most importantly their pricing caters to your expectations, and even on a budget their work is five star cinema quality! Their wedding and event videos are so unique to each couple (and trust me I watched them all on their website!). They captured our individual personalities, and the subtle moments that slip by so fast, but are yours to re-watch again and again. Shane and Travis make you excited to work with them because they let you know that you and your event are their priority! Thank you so much for capturing the happiest day in our life! I know that we have the best wedding video ever!!!!
There are so many videographers to choose from in Upstate NY, and they will all tell you on their websites why they are Read more...
There are so many videographers to choose from in Upstate NY, and they will all tell you on their websites why they are the best, but I can tell you that when it came to communication, price, and enthusiasm they are sub par to the Red Cape Dream Production team. I emailed Shane and Travis one morning with the usual wedding details, and within and hour got a response back! They were so easy to make plans and communicate with. Most importantly their pricing caters to your expectations, and even on a budget their work is five star cinema quality! Their wedding and event videos are so unique to each couple (and trust me I watched them all on their website!). They captured our individual personalities, and the subtle moments that slip by so fast, but are yours to re-watch again and again. Shane and Travis make you excited to work with them because they let you know that you and your event are their priority! Thank you so much for capturing the happiest day in our life! I know that we have the best wedding video ever!!!! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
0.5/5.0
My husband & I were skeptical about hiring a videographer for our big day and did quite a bit of shopping around. They were great leading up to the day. They also got us our wedding trailer quickly. Then it was as if they fell off the face of the earth. They have not responded to e-mails, phone calls, texts, etc. We saw them at one of our friend's weddings and they were full of excuses and told us they would get us our full wedding video soon. It has been a year and 3 months and still no video. I checked their website just to make sure they are still in business and saw that they finished a full wedding video of a couple that was married AFTER us. I then wrote them another e-mail with no response. All my husband and I are asking for is communication and they don't respond to anything. At this point we're looking into contacting a lawyer.
My husband & I were skeptical about hiring a videographer for our big day and did quite a bit of shopping around. They Read more...
My husband & I were skeptical about hiring a videographer for our big day and did quite a bit of shopping around. They were great leading up to the day. They also got us our wedding trailer quickly. Then it was as if they fell off the face of the earth. They have not responded to e-mails, phone calls, texts, etc. We saw them at one of our friend's weddings and they were full of excuses and told us they would get us our full wedding video soon. It has been a year and 3 months and still no video. I checked their website just to make sure they are still in business and saw that they finished a full wedding video of a couple that was married AFTER us. I then wrote them another e-mail with no response. All my husband and I are asking for is communication and they don't respond to anything. At this point we're looking into contacting a lawyer. Read less
Services Used: Videography
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Keri
Wedding:
9/14/2013
1.0/5.0
I used Shane and Travis Hawthorne as my videographer for my wedding over a year and a half ago and have yet to receive my materials or any responses. I have paid in full and have gotten no money back. I am now preparing a lawsuit against red cape and am proceeding with it next week if my last email goes unanswered. Also, FYI one of the reasons I haven't received is because Shane Hawthorne is a convicted sex offender and has recently gone back to jail for failure to register as such. stay away from this vendor!
I used Shane and Travis Hawthorne as my videographer for my wedding over a year and a half ago and have yet to receive my Read more...
I used Shane and Travis Hawthorne as my videographer for my wedding over a year and a half ago and have yet to receive my materials or any responses. I have paid in full and have gotten no money back. I am now preparing a lawsuit against red cape and am proceeding with it next week if my last email goes unanswered. Also, FYI one of the reasons I haven't received is because Shane Hawthorne is a convicted sex offender and has recently gone back to jail for failure to register as such. stay away from this vendor! Read less
Services Used: Videography
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McKenzie
Wedding:
9/7/2013
5.0/5.0
Kyle and I were the couple that wasn't really sure if we wanted a videographer or not. We are so GLAD we chose to have Red Cape Dream capture every special moment. Shane and Travis were nothing but professional. Watching the video I realized I didn't even know they were filming some of the time! They made us comfortable and we trusted that our wedding video would be amazing. Watching the video allows us to relive that incredible moment in our lives that we shared with our friends and family. I am beyond excited to recommend RCD to ALL of our friends getting married. RCD went above and beyond our expectations and we could not be happier!!
Kyle and I were the couple that wasn't really sure if we wanted a videographer or not. We are so GLAD we chose to have Red Read more...
Kyle and I were the couple that wasn't really sure if we wanted a videographer or not. We are so GLAD we chose to have Red Cape Dream capture every special moment. Shane and Travis were nothing but professional. Watching the video I realized I didn't even know they were filming some of the time! They made us comfortable and we trusted that our wedding video would be amazing. Watching the video allows us to relive that incredible moment in our lives that we shared with our friends and family. I am beyond excited to recommend RCD to ALL of our friends getting married. RCD went above and beyond our expectations and we could not be happier!! Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
5.0/5.0
After going back and forth for over a year whether or not to hire a videographer, my (now) husband and I decided to go for it. Yes it was another expense, however, we agreed that it would be something we'd have forever as well as something that we would come to cherish. Little did we know we had made one of the best decisions of the wedding planning process - and we couldn't have asked for better people to do it! At all of our meetings, Shane of Red Cape Dream Productions was personable, flexible, and more than willing to hear what we wanted from a videographer while using his expertise to offer his own suggestions. The day of the wedding, Shane and his assistant showed up early dressed and ready to go. After the intial set-up, they functioned as flies on the wall...present, but not in the way and very "behind the scenes". In the days following the wedding, Shane sent along the trailer...my husband and I couldn't stop watching! It is beyond anything we could have imagined - and it's just the trailer! We're really looking forward to the full video. We had such an amazing time at our wedding that we wanted to relive it...this video allowed us to do that. It is honestly just perfect - every person we've shared it with watches it multiple times and can't believe how well it was put together. I would 100% recommend Shane and Red Cape Dream Productions - they are truly the best!
After going back and forth for over a year whether or not to hire a videographer, my (now) husband and I decided to go for Read more...
After going back and forth for over a year whether or not to hire a videographer, my (now) husband and I decided to go for it. Yes it was another expense, however, we agreed that it would be something we'd have forever as well as something that we would come to cherish. Little did we know we had made one of the best decisions of the wedding planning process - and we couldn't have asked for better people to do it! At all of our meetings, Shane of Red Cape Dream Productions was personable, flexible, and more than willing to hear what we wanted from a videographer while using his expertise to offer his own suggestions. The day of the wedding, Shane and his assistant showed up early dressed and ready to go. After the intial set-up, they functioned as flies on the wall...present, but not in the way and very "behind the scenes". In the days following the wedding, Shane sent along the trailer...my husband and I couldn't stop watching! It is beyond anything we could have imagined - and it's just the trailer! We're really looking forward to the full video. We had such an amazing time at our wedding that we wanted to relive it...this video allowed us to do that. It is honestly just perfect - every person we've shared it with watches it multiple times and can't believe how well it was put together. I would 100% recommend Shane and Red Cape Dream Productions - they are truly the best! Read less
Services Used: Videography
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