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Rentals to Remember

Annapolis , MD

LOCATION

Annapolis, MD US

WEBSITE

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Rentals & Photobooths

REVIEWS

4.7
out of 5.0
4.7/5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.6/5.0
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Private User
Wedding:
5/24/2014
5.0/5.0
No better place to rent decorations and linens from. Their china is hand picked and is beautiful. Their stag is very helpful I picking what was right for my wedding. They are also the best value in town.
No better place to rent decorations and linens from. Their china is hand picked and is beautiful. Their stag is very Read more...
No better place to rent decorations and linens from. Their china is hand picked and is beautiful. Their stag is very helpful I picking what was right for my wedding. They are also the best value in town. Read less
Services Used: Lighting & Decor
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Marivic
Wedding:
7/13/2013
5.0/5.0
It's been a pleasure working with Rentals to Remember! They really do their best in making sure your event is what you want and within your budget. Their staff is professional, attentive and patient!
It's been a pleasure working with Rentals to Remember! They really do their best in making sure your event is what you Read more...
It's been a pleasure working with Rentals to Remember! They really do their best in making sure your event is what you want and within your budget. Their staff is professional, attentive and patient! Read less
Services Used: Rentals & Photobooths
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Nicole
Wedding:
4/13/2013
5.0/5.0
The customer service at Rentals to Remember was great. From our initial consultation to the final delivery the services was impressive. We went for our initial meeting with Val back in October and we spent 2.5 hour designing just the sweetheart table! The attention to detail and linen selection is not in short supply at this establishment. And even after not speaking for almost 6 months, Val still remembered me when I called to finalize details, that was a great touch for me.
The customer service at Rentals to Remember was great. From our initial consultation to the final delivery the services Read more...
The customer service at Rentals to Remember was great. From our initial consultation to the final delivery the services was impressive. We went for our initial meeting with Val back in October and we spent 2.5 hour designing just the sweetheart table! The attention to detail and linen selection is not in short supply at this establishment. And even after not speaking for almost 6 months, Val still remembered me when I called to finalize details, that was a great touch for me. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Silvia at Rentals to Remember was exceptional! Other linen vendors sent me samples in the mail-that was it, terrible customer service. But, Silvia took the time to respond to e-mails and phone calls to help us with our selection. She even accomodated me when I flew into town. She dressed tables for my daughter & I and was very patient with us. She made recommendations which turned out to be perfect. She knew the venue we were working with. She even e-mailed the event coordinator and went as far as sending drawings as to how the linens were to be draped. The level of customer service was superb, I highly recommend them for your wedding or event!

Sally~Mother of the Bride
Silvia at Rentals to Remember was exceptional! Other linen vendors sent me samples in the mail-that was it, terrible Read more...
Silvia at Rentals to Remember was exceptional! Other linen vendors sent me samples in the mail-that was it, terrible customer service. But, Silvia took the time to respond to e-mails and phone calls to help us with our selection. She even accomodated me when I flew into town. She dressed tables for my daughter & I and was very patient with us. She made recommendations which turned out to be perfect. She knew the venue we were working with. She even e-mailed the event coordinator and went as far as sending drawings as to how the linens were to be draped. The level of customer service was superb, I highly recommend them for your wedding or event!

Sally~Mother of the Bride Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
10/6/2012
1.8/5.0
Though Rentals to Remember is highly rated, I had a terrible experience with them and would NEVER recommend them. They did not respond to my emails and missed an appointment. My caterer convinced me to give them a second chance, through I should have trusted the warning signs. They did not record my choices correctly and we were not made of aware of this until 2 weeks before the wedding. In addition, they forgot to deliver the linens to our reception!!! Terrible service from the first email to the day of our wedding. Do yourself a favor and go somewhere else.
Though Rentals to Remember is highly rated, I had a terrible experience with them and would NEVER recommend them. They did Read more...
Though Rentals to Remember is highly rated, I had a terrible experience with them and would NEVER recommend them. They did not respond to my emails and missed an appointment. My caterer convinced me to give them a second chance, through I should have trusted the warning signs. They did not record my choices correctly and we were not made of aware of this until 2 weeks before the wedding. In addition, they forgot to deliver the linens to our reception!!! Terrible service from the first email to the day of our wedding. Do yourself a favor and go somewhere else. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Our point person was Gin and she was great. They are flexible, reliable and overall GREAT. We worked closely with them and made constant changes. They never complained; they stayed positive and wonderful to work with. They arrived on time and picked up on time. I would highly recommend this company!
Our point person was Gin and she was great. They are flexible, reliable and overall GREAT. We worked closely with them and Read more...
Our point person was Gin and she was great. They are flexible, reliable and overall GREAT. We worked closely with them and made constant changes. They never complained; they stayed positive and wonderful to work with. They arrived on time and picked up on time. I would highly recommend this company! Read less
Services Used: Rentals & Photobooths
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tiggy74
Wedding:
3/24/2012
5.0/5.0
Silvia and her staff did an amazing job. She worked with out budget and made some great suggestions. Everything was delivered on time the day of the wedding making the day run smoothly. We loved the service we got from Rentals to Remember.

Hoda and Ken
Silvia and her staff did an amazing job. She worked with out budget and made some great suggestions. Everything was Read more...
Silvia and her staff did an amazing job. She worked with out budget and made some great suggestions. Everything was delivered on time the day of the wedding making the day run smoothly. We loved the service we got from Rentals to Remember.

Hoda and Ken Read less
Services Used: Rentals & Photobooths
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Kerry423
Wedding:
6/3/2011
4.2/5.0
We only met with Rentals to Remember one time, and after that our caterer dealt with them. They had great products and awesome ideas, but I did find it was hard to get in touch with them. A couple times it took a few emails and phone calls before anyone would answer me. I'm not sure where the communication breakdown was, but two weeks before my wedding I asked my caterer to change my order from yellow table linens to ivory linens. A day before my wedding he let me know he was having trouble getting in touch with Rentals to Remember, and on my wedding day I had yellow linens. They did have great products, but if you are going to use them make sure you finalize your plans early enough, and FOLLOW UP with this company.
We only met with Rentals to Remember one time, and after that our caterer dealt with them. They had great products and Read more...
We only met with Rentals to Remember one time, and after that our caterer dealt with them. They had great products and awesome ideas, but I did find it was hard to get in touch with them. A couple times it took a few emails and phone calls before anyone would answer me. I'm not sure where the communication breakdown was, but two weeks before my wedding I asked my caterer to change my order from yellow table linens to ivory linens. A day before my wedding he let me know he was having trouble getting in touch with Rentals to Remember, and on my wedding day I had yellow linens. They did have great products, but if you are going to use them make sure you finalize your plans early enough, and FOLLOW UP with this company. Read less
Services Used: Rentals & Photobooths
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Katie
Wedding:
12/18/2010
3.8/5.0
Although the Westin mainly dealt with this company, all of our linens and such were beautiful. My big complaint is that the week before the wedding, I was told that they had double-booked the chair covers I had chosen so I had to use something else. I'm not neurotic, so it wasn't a big deal, but I was really disappointed. More importantly, I was mad that I found out the week before the wedding (which you will find is the craziest most emotional week of your life!)
Although the Westin mainly dealt with this company, all of our linens and such were beautiful. My big complaint is that Read more...
Although the Westin mainly dealt with this company, all of our linens and such were beautiful. My big complaint is that the week before the wedding, I was told that they had double-booked the chair covers I had chosen so I had to use something else. I'm not neurotic, so it wasn't a big deal, but I was really disappointed. More importantly, I was mad that I found out the week before the wedding (which you will find is the craziest most emotional week of your life!) Read less
Services Used: Rentals & Photobooths
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Lisa
Wedding:
10/10/2010
5.0/5.0
After meeting with Silvia for an hour, I couldn't stop raving about my experience with her! I love working with talented, passionate professionals who understand customer service, and Silvia is the best!

We had to rent 100% of our tables/chairs/linens/dishes/flatwear/glasswear for our venue in Annapolis, and did so through our caterer. While our caterer did a great job helping us select the basics, they recommended I stop by the RTR showroom when I was having second thoughts about linen selections only 5 days before our wedding.

Silvia did an amazing job listening to my concerns and ideas, and crafting a new look within the same budget that helped bring my vision to life. Silvia was great at talking through options and her creative ideas. She made me confident in my selections, while making sure I owned and was 100% happy with the ideas instead of forcing anything into the design. Silvia did everything to make sure I was 100% satisfied when I walked out the door, e-mailed my new selections immediately to my caterer, and overall was just a pleasure to work with. My meeting with Silvia was the most productive hour of my entire wedding planning experience.

Based on my caterer's recommendation and my experience with Silvia, I would use RTR again for any event rental needs!
After meeting with Silvia for an hour, I couldn't stop raving about my experience with her! I love working with talented, Read more...
After meeting with Silvia for an hour, I couldn't stop raving about my experience with her! I love working with talented, passionate professionals who understand customer service, and Silvia is the best!

We had to rent 100% of our tables/chairs/linens/dishes/flatwear/glasswear for our venue in Annapolis, and did so through our caterer. While our caterer did a great job helping us select the basics, they recommended I stop by the RTR showroom when I was having second thoughts about linen selections only 5 days before our wedding.

Silvia did an amazing job listening to my concerns and ideas, and crafting a new look within the same budget that helped bring my vision to life. Silvia was great at talking through options and her creative ideas. She made me confident in my selections, while making sure I owned and was 100% happy with the ideas instead of forcing anything into the design. Silvia did everything to make sure I was 100% satisfied when I walked out the door, e-mailed my new selections immediately to my caterer, and overall was just a pleasure to work with. My meeting with Silvia was the most productive hour of my entire wedding planning experience.

Based on my caterer's recommendation and my experience with Silvia, I would use RTR again for any event rental needs! Read less
Services Used: Rentals & Photobooths
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