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Rhein's Classic Catering

Reading , PA
CONTACT US
CONTACT US

LOCATION

2333 Penn Ave.
Reading, PA US 19609 (map)

PHONE

610-775-4165

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Rhein’s Classic Catering will take your ideas and vision and create an event that is yours alone. We serve only the freshest ingredients with an eye for detail. We are known for our... Read more
Rhein’s Classic Catering will take your ideas and vision and create an event that is yours alone. We serve only the freshest ingredients with an eye for detail. We are known for our creative and personalized service along with a pleasant and professional staff! The room will not only be visually appealing but will reflect YOUR personality at a price you can afford.
We will assist you with your every need while working within your budget to create an event that is distinctive and memorable. During your consultation we will work with you to personalize your event and assist you with all your decisions down to the last detail. Read less
Catering , Wedding Planning

PHOTOS

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INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, French Service, Hors d'oeuvres - Displayed, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor
What types of cuisine do you cater?
American (New), American (Traditional), Cajun, Caribbean, Italian, Mexican, Southern, Southwestern
Do you accommodate dietary needs?
Kosher, Vegan, Vegetarian
What is your maximum catering capacity?
2400

INFO FOR WEDDING PLANNING

What types of weddings do you accommodate?
Civil, Destination, Eco-Friendly / Green, Military
What wedding planning services do you offer?
Day-of Coordinator, Full Planning

REVIEWS

4.7
out of 5.0
4.8/5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.7/5.0
Sort by
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Gina
Wedding:
9/27/2014
5.0/5.0
Everyone was so friendly and helpful! I could not have made it through the wedding without Rheins! I would do it all over again with you guys! I could not express enough how much I enjoyed working with them! Simply the best catering place around! Awesome food and extremely great staff! Thank you!!
Everyone was so friendly and helpful! I could not have made it through the wedding without Rheins! I would do it all over Read more...
Everyone was so friendly and helpful! I could not have made it through the wedding without Rheins! I would do it all over again with you guys! I could not express enough how much I enjoyed working with them! Simply the best catering place around! Awesome food and extremely great staff! Thank you!! Read less
Services Used: Catering, Wedding Planning
Rhein's Classic Catering responded with the following comments:

Thank you Gina and Chad for sharing your weekend with Rhein's Classic Catering. We wish you the very best in your lives together.
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Molly
Wedding:
8/9/2014
5.0/5.0
We chose Rheins Classic Catering to cater our wedding. They came highly recommended to us from other couples and I'm so glad we chose them. The food was absolutely amazing. We been told by many guests that it was the best wedding food they've ever had. Charlotte was extremely helpful in planning the wedding. Not only did she plan the menu, she ordered all the tables, chairs, linens, etc. Her staff was absolutely amazing. Everyone was professional, friendly, and helpful. I can't say enough good things about Rheins Classic Catering. Thank you!
We chose Rheins Classic Catering to cater our wedding. They came highly recommended to us from other couples and I'm so Read more...
We chose Rheins Classic Catering to cater our wedding. They came highly recommended to us from other couples and I'm so glad we chose them. The food was absolutely amazing. We been told by many guests that it was the best wedding food they've ever had. Charlotte was extremely helpful in planning the wedding. Not only did she plan the menu, she ordered all the tables, chairs, linens, etc. Her staff was absolutely amazing. Everyone was professional, friendly, and helpful. I can't say enough good things about Rheins Classic Catering. Thank you! Read less
Services Used: Catering, Wedding Planning
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Kristen
Wedding:
5/25/2014
5.0/5.0
Charlotte and her team were beyond amazing! I would HIGHLY recommend Rhein's. The food was delicious and our guests could not stop raving about the food and the impeccable service! Could not ask for a better caterer! Everyone was so easy to work with. They made the whole process easy and worry free. Great Job everyone who helped and thank you for making our day so special! I need to throw another party so I can work with them again :)!! Thank you!!
Charlotte and her team were beyond amazing! I would HIGHLY recommend Rhein's. The food was delicious and our guests could Read more...
Charlotte and her team were beyond amazing! I would HIGHLY recommend Rhein's. The food was delicious and our guests could not stop raving about the food and the impeccable service! Could not ask for a better caterer! Everyone was so easy to work with. They made the whole process easy and worry free. Great Job everyone who helped and thank you for making our day so special! I need to throw another party so I can work with them again :)!! Thank you!! Read less
Services Used: Catering, Wedding Planning
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Jennifer
Wedding:
5/17/2014
5.0/5.0
The service provided by Rhein's Classic Catering was phenomenal ! They were attentive , very pleasant and professional. The food was emaculate. They also worked with a bartender Diane Pilgrim and her associates. They also were wonderful. We ran out of wine during the reception and they went and got more. As the bride and groom they made sure we always had a drink in hand.
The service provided by Rhein's Classic Catering was phenomenal ! They were attentive , very pleasant and professional. Read more...
The service provided by Rhein's Classic Catering was phenomenal ! They were attentive , very pleasant and professional. The food was emaculate. They also worked with a bartender Diane Pilgrim and her associates. They also were wonderful. We ran out of wine during the reception and they went and got more. As the bride and groom they made sure we always had a drink in hand. Read less
Services Used: Catering
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Tiffany
Wedding:
5/4/2014
5.0/5.0
I am happy with the choice I made in Rhein's Classic Catering. They listened to everything that we wanted for our special day. The day of, the staff was very friendly and helpful in setting up centerpieces, favors, placecards, guestbook which was a nice surprise! They are very professional and tentative to all the guests needs. I would definitely recommend to everyone!
I am happy with the choice I made in Rhein's Classic Catering. They listened to everything that we wanted for our special Read more...
I am happy with the choice I made in Rhein's Classic Catering. They listened to everything that we wanted for our special day. The day of, the staff was very friendly and helpful in setting up centerpieces, favors, placecards, guestbook which was a nice surprise! They are very professional and tentative to all the guests needs. I would definitely recommend to everyone! Read less
Services Used: Catering
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Amber
Wedding:
5/3/2014
5.0/5.0
Rheins catering did an exceptional job at our wedding. We continue to hear how good the food was from our guests. We also used the bartenders that are associated with Rheins & they both were great! Everyone returned our emails promptly.
Thank you!
Rheins catering did an exceptional job at our wedding. We continue to hear how good the food was from our guests. We also Read more...
Rheins catering did an exceptional job at our wedding. We continue to hear how good the food was from our guests. We also used the bartenders that are associated with Rheins & they both were great! Everyone returned our emails promptly.
Thank you! Read less
Services Used: Catering
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Jessica
Wedding:
10/12/2013
5.0/5.0
The Staff at Rhein's Classic Catering was amazing!! My guests are still talking about how good the food was and how professional and on point the staff were. Charlotte was a pleasure to work with and did a great job coordinating everything for our special day. I would recommend them to all my friends!
The Staff at Rhein's Classic Catering was amazing!! My guests are still talking about how good the food was and how Read more...
The Staff at Rhein's Classic Catering was amazing!! My guests are still talking about how good the food was and how professional and on point the staff were. Charlotte was a pleasure to work with and did a great job coordinating everything for our special day. I would recommend them to all my friends! Read less
Services Used: Catering, Wedding Planning
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Kristen
Wedding:
10/11/2013
5.0/5.0
Charlotte is truly a knowledgeable wedding planner. Not only does she cover your food services but she provides insight and ideas and goes beyond what a normal caterer does. She was very professional and easy to work with. She answered all questions and concerns and worked with our needs and budget. The food was fabulous and we received many compliments from our guests. Her staff is very attentive and professional. Brenda made sure we had everything we needed the day of & everyone else working behind the scenes made our reception run smoothly. You can't go wrong with Rhein's...they are as good as they come!
Charlotte is truly a knowledgeable wedding planner. Not only does she cover your food services but she provides insight Read more...
Charlotte is truly a knowledgeable wedding planner. Not only does she cover your food services but she provides insight and ideas and goes beyond what a normal caterer does. She was very professional and easy to work with. She answered all questions and concerns and worked with our needs and budget. The food was fabulous and we received many compliments from our guests. Her staff is very attentive and professional. Brenda made sure we had everything we needed the day of & everyone else working behind the scenes made our reception run smoothly. You can't go wrong with Rhein's...they are as good as they come! Read less
Services Used: Catering
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Katie
Wedding:
9/21/2013
5.0/5.0
Charlotte and her team went above and beyond for our wedding. Starting with the countless emails, phone calls and meetings over the months leading to our wedding, Charlotte was always willing to take time to answer questions, provide suggestions, and most importantly guide us in planning for a perfect event. Our wedding was on a farm with a tented reception. The hope was for beautiful weather to match the beautiful outdoor setting we had chosen, as the rainy forecast was more of a reality, this team was extremely flexible and accommodating in an effort to have a back up plan in the event of inclement weather. When the call was made to have the ceremony and cocktail hour outside as planned, they created a beautiful space for the same. During our ceremony the rain started to fall. The planned and already set up, outdoor cocktail hour, was within minutes, ripped down and moved to a covered area under the tent. Bars, high tops, linens, drinks, flowers, etc. were all moved in the midst of our ceremony to a drier space and again arranged beautifully, all without one guest even knowing this had happened. Everyone at our wedding thought the cocktail hour had been set up under the tent to begin with. As the night progressed, the rain fell harder. Charlotte's team literally worked incredibly hard in the pouring rain, running back and forth from the house to the tent. Everything went on as planned, but the staff exceeded our expectations. They are kind, fun, hard working, responsible and organized. We did not feel stressed out about the rain or the service to our guests because of the work this team did. Many thanks to Charlotte and her awesome team!
Charlotte and her team went above and beyond for our wedding. Starting with the countless emails, phone calls and meetings Read more...
Charlotte and her team went above and beyond for our wedding. Starting with the countless emails, phone calls and meetings over the months leading to our wedding, Charlotte was always willing to take time to answer questions, provide suggestions, and most importantly guide us in planning for a perfect event. Our wedding was on a farm with a tented reception. The hope was for beautiful weather to match the beautiful outdoor setting we had chosen, as the rainy forecast was more of a reality, this team was extremely flexible and accommodating in an effort to have a back up plan in the event of inclement weather. When the call was made to have the ceremony and cocktail hour outside as planned, they created a beautiful space for the same. During our ceremony the rain started to fall. The planned and already set up, outdoor cocktail hour, was within minutes, ripped down and moved to a covered area under the tent. Bars, high tops, linens, drinks, flowers, etc. were all moved in the midst of our ceremony to a drier space and again arranged beautifully, all without one guest even knowing this had happened. Everyone at our wedding thought the cocktail hour had been set up under the tent to begin with. As the night progressed, the rain fell harder. Charlotte's team literally worked incredibly hard in the pouring rain, running back and forth from the house to the tent. Everything went on as planned, but the staff exceeded our expectations. They are kind, fun, hard working, responsible and organized. We did not feel stressed out about the rain or the service to our guests because of the work this team did. Many thanks to Charlotte and her awesome team! Read less
Services Used: Catering, Wedding Planning
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Bethann
Wedding:
9/21/2013
5.0/5.0
Charlotte and her team did an amazing job at our wedding. They were all we hoped for and more. Our guest were extremely impressed with the food and the wait staff. When it was time to eat the staff brought our food over right away and throughout the entire meal they made sure we had everything we needed. If I had to do it all over again I would definitely pick Charlotte again! Thank you so much for all you did!
Charlotte and her team did an amazing job at our wedding. They were all we hoped for and more. Our guest were extremely Read more...
Charlotte and her team did an amazing job at our wedding. They were all we hoped for and more. Our guest were extremely impressed with the food and the wait staff. When it was time to eat the staff brought our food over right away and throughout the entire meal they made sure we had everything we needed. If I had to do it all over again I would definitely pick Charlotte again! Thank you so much for all you did! Read less
Services Used: Catering, Rentals & Photobooths
Rhein's Classic Catering responded with the following comments:

Thank you for the wonderful review and sharing your wedding day with Rhein's Catering.
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Holly
Wedding:
9/14/2013
5.0/5.0
Awesome lady and very professional staff. If we got married again, there is no one else I would use.
Awesome lady and very professional staff. If we got married again, there is no one else I would use.
Awesome lady and very professional staff. If we got married again, there is no one else I would use. Read less
Services Used: Catering, Wedding Planning
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Debbie
Wedding:
9/7/2013
5.0/5.0
everything was wonderful from start to finish.I would like to thank you and your staff for a wonderful job.

thanks Debbie
everything was wonderful from start to finish.I would like to thank you and your staff for a wonderful job.

Read more...
everything was wonderful from start to finish.I would like to thank you and your staff for a wonderful job.

thanks Debbie Read less
Services Used: Catering, Wedding Planning
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Very professional & the food was great :)
Very professional & the food was great :)
Very professional & the food was great :) Read less
Services Used: Catering, Wedding Planning
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Jenny
Wedding:
7/20/2013
5.0/5.0
Dear Charlotte:
We were so happy with the professionalism you and your staff afforded us at my daughters wedding. The food was wonderful,and your staff couldn't do enough for us. Their politeness and eagerness to please did not go unnoticed. Many complements have been coming in about presentation, delicious food and attentive staff. You made the day a success!
Dear Charlotte:
We were so happy with the professionalism you and your staff afforded us at my daughters wedding. The Read more...
Dear Charlotte:
We were so happy with the professionalism you and your staff afforded us at my daughters wedding. The food was wonderful,and your staff couldn't do enough for us. Their politeness and eagerness to please did not go unnoticed. Many complements have been coming in about presentation, delicious food and attentive staff. You made the day a success! Read less
Services Used: Catering, Wedding Planning
Rhein's Classic Catering responded with the following comments:

Thank you for sharing this most important day with Rhein's Catering. You looked beautiful and glowing. We all wish you the best in your lives together. All the best, Charlotte
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Charlotte was very easy going and flexible to work with. She is quick to respond to your questions. She has great staff that are friendly and efficient. I wanted a pineapple palm tree and they were able to pull it off for me as well as great cooked pig! Highly recommend!
Charlotte was very easy going and flexible to work with. She is quick to respond to your questions. She has great staff Read more...
Charlotte was very easy going and flexible to work with. She is quick to respond to your questions. She has great staff that are friendly and efficient. I wanted a pineapple palm tree and they were able to pull it off for me as well as great cooked pig! Highly recommend! Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

Thank you. It was a true pleasure being part of your special day.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I loved having Rheins catering do my wedding. The food was outstanding and the staff was very nice knew what they were doing. Everything ran very smoothly I had a wonderful day and got so many compliments on the food and staff
I loved having Rheins catering do my wedding. The food was outstanding and the staff was very nice knew what they were Read more...
I loved having Rheins catering do my wedding. The food was outstanding and the staff was very nice knew what they were doing. Everything ran very smoothly I had a wonderful day and got so many compliments on the food and staff Read less
Services Used: Catering
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The good was wonderful and we didnt have to do anything all night everything was taken care of!
The good was wonderful and we didnt have to do anything all night everything was taken care of!
The good was wonderful and we didnt have to do anything all night everything was taken care of! Read less
Services Used: Catering, Wedding Planning
Rhein's Classic Catering responded with the following comments:

Thank you. You looked beautiful and I loved his dress blues. I wish you a lifetime of happiness.
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Heather
Wedding:
12/15/2012
5.0/5.0
I would like to thank Charlotte and her staff for making our wedding a spectacular event. They were open to our ideas of food choices and table set up. The staff service was wonderful and I had nothing but great compliments from my guests. It was a pleasure working with them.
I would like to thank Charlotte and her staff for making our wedding a spectacular event. They were open to our ideas of Read more...
I would like to thank Charlotte and her staff for making our wedding a spectacular event. They were open to our ideas of food choices and table set up. The staff service was wonderful and I had nothing but great compliments from my guests. It was a pleasure working with them. Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

Thank you Heather and Josh. We feel the same way as the wedding was beyond fabulous! Thank you for sharing with Rhein's Classic Catering.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Professional and accommodating! Friendly staff,
great food, and fairly priced. Highly recommend!
Professional and accommodating! Friendly staff,
great food, and fairly priced. Highly recommend!
Professional and accommodating! Friendly staff,
great food, and fairly priced. Highly recommend! Read less
Services Used: Catering, Wedding Planning
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alexa
Wedding:
9/22/2012
5.0/5.0
Charlotte and her staff were amazing from start to finish. Prior to the wedding, Charlotte helped me plan all of the details of the reception. She recommended a great bartender and DJ, and contacted some of my vendors to coordinate. She also took care of ordering all of the rental items after we picked them out together. All I had to do was pay the bill, which made my life so much easier! Our wedding reception went absolutely perfectly; just as we had always imagined! The food was delicious and the staff were amazing. They were so attentive to the needs of all of our guests, and even helped us carry things out to our cars at the end of the night. We have been told many times in the week since our wedding that ours was the best wedding our guests had ever been to, and this is certainly because of Charlotte Rhein and her wonderful staff!
Charlotte and her staff were amazing from start to finish. Prior to the wedding, Charlotte helped me plan all of the Read more...
Charlotte and her staff were amazing from start to finish. Prior to the wedding, Charlotte helped me plan all of the details of the reception. She recommended a great bartender and DJ, and contacted some of my vendors to coordinate. She also took care of ordering all of the rental items after we picked them out together. All I had to do was pay the bill, which made my life so much easier! Our wedding reception went absolutely perfectly; just as we had always imagined! The food was delicious and the staff were amazing. They were so attentive to the needs of all of our guests, and even helped us carry things out to our cars at the end of the night. We have been told many times in the week since our wedding that ours was the best wedding our guests had ever been to, and this is certainly because of Charlotte Rhein and her wonderful staff! Read less
Services Used: Catering, Wedding Planning
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Crystal
Wedding:
9/1/2012
5.0/5.0
The food was delicious and the service was awesome! Exactly what I imagined. And Charlotte was a blessing! Thank you Rheins.
The food was delicious and the service was awesome! Exactly what I imagined. And Charlotte was a blessing! Thank you Read more...
The food was delicious and the service was awesome! Exactly what I imagined. And Charlotte was a blessing! Thank you Rheins. Read less
Services Used: Catering, Wedding Planning
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John & Nancy
Wedding:
8/11/2012
5.0/5.0
Awesome, easy to work with, very professional from start to finish. Would highly recommend to friends and family. We became a client from a friend's recommendation.
Awesome, easy to work with, very professional from start to finish. Would highly recommend to friends and family. We Read more...
Awesome, easy to work with, very professional from start to finish. Would highly recommend to friends and family. We became a client from a friend's recommendation. Read less
Services Used: Catering
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Amanda
Wedding:
4/28/2012
5.0/5.0
Charlotte and her staff were wonderful to work with! The food was amazing, the staff friendly, and the linens were beautiful! Was there for me and anything I needed at all. Couldn't have picked a better caterer!
Charlotte and her staff were wonderful to work with! The food was amazing, the staff friendly, and the linens were Read more...
Charlotte and her staff were wonderful to work with! The food was amazing, the staff friendly, and the linens were beautiful! Was there for me and anything I needed at all. Couldn't have picked a better caterer! Read less
Services Used: Catering
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Stephanie
Wedding:
3/24/2012
5.0/5.0
Charlotte was absolutley delightful to work with. She responded usually within mintutes of an email and was always helpful when I asked her for suggestions on how to save money elsewhere. Her staff was wonderful and pleasant on the day of the wedding, and very helpful in ways we weren't expecting. We were on a very tight budget, and they accomodated that wonderfully.
Charlotte was absolutley delightful to work with. She responded usually within mintutes of an email and was always helpful Read more...
Charlotte was absolutley delightful to work with. She responded usually within mintutes of an email and was always helpful when I asked her for suggestions on how to save money elsewhere. Her staff was wonderful and pleasant on the day of the wedding, and very helpful in ways we weren't expecting. We were on a very tight budget, and they accomodated that wonderfully. Read less
Services Used: Catering
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hollyg
Wedding:
10/15/2011
5.0/5.0
Rhein's Classic Catering is an amazing team! From the very beginning working with Charlotte was a true pleasure; from creating a vision for our wedding to the actual wedding day, I knew we selected the perfect caterer/event planner for us. The food was delicious with a beautiful presentation and we have been receiving compliments nonstop on how perfect and organized the entire event was. The staff was very professional and responsive to our every need. We were working with a smaller budget and Charlotte was more than accomodating to our requests. Charlotte worked with me through every step of the planning process to make sure it was the wedding we were imagining..and BY FAR it was! I wish we could do it all over again and I know our guests feel the exact same way! Much thanks for all of your expertise, vendor suggestions, delicious food, fantastic staff and for your help in creating our absolutely perfect wedding day.
Rhein's Classic Catering is an amazing team! From the very beginning working with Charlotte was a true pleasure; from Read more...
Rhein's Classic Catering is an amazing team! From the very beginning working with Charlotte was a true pleasure; from creating a vision for our wedding to the actual wedding day, I knew we selected the perfect caterer/event planner for us. The food was delicious with a beautiful presentation and we have been receiving compliments nonstop on how perfect and organized the entire event was. The staff was very professional and responsive to our every need. We were working with a smaller budget and Charlotte was more than accomodating to our requests. Charlotte worked with me through every step of the planning process to make sure it was the wedding we were imagining..and BY FAR it was! I wish we could do it all over again and I know our guests feel the exact same way! Much thanks for all of your expertise, vendor suggestions, delicious food, fantastic staff and for your help in creating our absolutely perfect wedding day. Read less
Services Used: Catering, Wedding Planning
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Jill
Wedding:
9/24/2011
5.0/5.0
Rhein's Classic Catering did a wonderful job at our wedding. Charlotte was great and helpful throughout the entire process. She was more than just a "vendor", I consider her to be a friend now. The food was absolutely delicious and more than what we expected! Given the small space provided to Charlotte at our wedding (it was literally the size of a closet), her staff was able to go above and beyond what we expected. I had no worries the day of my wedding, which is exactly what I wanted! Rhein's pricing was fabulous for the value of what we received as well. I would HIGHLY recommend Rhein's Classic Catering to anyone who is looking to have their event catered by professionals! Thank you Charlotte, Keith and the Rhein's Catering staff for a wonderful day that I will remember always!
Rhein's Classic Catering did a wonderful job at our wedding. Charlotte was great and helpful throughout the entire Read more...
Rhein's Classic Catering did a wonderful job at our wedding. Charlotte was great and helpful throughout the entire process. She was more than just a "vendor", I consider her to be a friend now. The food was absolutely delicious and more than what we expected! Given the small space provided to Charlotte at our wedding (it was literally the size of a closet), her staff was able to go above and beyond what we expected. I had no worries the day of my wedding, which is exactly what I wanted! Rhein's pricing was fabulous for the value of what we received as well. I would HIGHLY recommend Rhein's Classic Catering to anyone who is looking to have their event catered by professionals! Thank you Charlotte, Keith and the Rhein's Catering staff for a wonderful day that I will remember always! Read less
Services Used: Catering
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leesport
Wedding:
9/17/2011
5.0/5.0
Our experience with Rhein's Classic Catering was positive from the first meeting to the close of the reception. Charlotte was extremely flexible and listened to everything my daughter wanted. We gave her our budget and she worked with it. She organized many aspects of the wedding day, such as the DJ,who was great, and the transportation service for the out of town guests. She also found the hotel in our area for our guests. The vendors Charlotte recommended were courteous and prompt. Party Central's Lisa was wonderful and the tent designer, Mickey Nagle, was so much fun to have around, we hated to see him go. The draping he did in our tent was stuning! The most amazing part of the entire experience was the wait staff. They could not have been more courteous or helpful. Nothing was too much trouble. They lite candles and sparklers and moved lanterns; when it got cold they put up tent sides. They were wonderful. The food was good, but we could have used more. Not everyone got to try everything they wanted. We probably should have ordered more. Dinner was also served rather late in the evening. This was due to the limo service arriving 1/2 hour late to the hotel to pick up the guests. Overall the day was a huge success. Everyone was happy, most importantly my daughter and new son-in-law. A good time was had by all and I would recommend Charlotte's services to any bride.
Our experience with Rhein's Classic Catering was positive from the first meeting to the close of the reception. Charlotte Read more...
Our experience with Rhein's Classic Catering was positive from the first meeting to the close of the reception. Charlotte was extremely flexible and listened to everything my daughter wanted. We gave her our budget and she worked with it. She organized many aspects of the wedding day, such as the DJ,who was great, and the transportation service for the out of town guests. She also found the hotel in our area for our guests. The vendors Charlotte recommended were courteous and prompt. Party Central's Lisa was wonderful and the tent designer, Mickey Nagle, was so much fun to have around, we hated to see him go. The draping he did in our tent was stuning! The most amazing part of the entire experience was the wait staff. They could not have been more courteous or helpful. Nothing was too much trouble. They lite candles and sparklers and moved lanterns; when it got cold they put up tent sides. They were wonderful. The food was good, but we could have used more. Not everyone got to try everything they wanted. We probably should have ordered more. Dinner was also served rather late in the evening. This was due to the limo service arriving 1/2 hour late to the hotel to pick up the guests. Overall the day was a huge success. Everyone was happy, most importantly my daughter and new son-in-law. A good time was had by all and I would recommend Charlotte's services to any bride. Read less
Services Used: Catering, Wedding Planning
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Kavonder21
Wedding:
9/17/2011
5.0/5.0
I had the absolute pleasure of working with Charlotte from Rhein's Classic Catering. I was in search of a reasonably-priced caterer for our wedding at the Brandywine Manor House to help offset some costs and we were delighted when we found Rhein's Classic Catering. Their prices were the best by FAR of all the caterers we researched and Charlotte is able to work within whatever size budget you have.

Charlotte worked with us to customize our food choices (the options were literally endless), she was incredibly responsive, very organized, and helped bring to light all of the little details that I didn't think of. On the day of the wedding Mary and the wait staff were just AWESOME!!! They were so incredibly professional and went above and beyond in every aspect. If you are in search of a caterer for any event, I wouldn't second-guess using Rhein's Classic Catering. You can truly customize your menu from start to finish while staying within your budget and Charlotte and her staff will help to make sure your day is perfect!!
I had the absolute pleasure of working with Charlotte from Rhein's Classic Catering. I was in search of a Read more...
I had the absolute pleasure of working with Charlotte from Rhein's Classic Catering. I was in search of a reasonably-priced caterer for our wedding at the Brandywine Manor House to help offset some costs and we were delighted when we found Rhein's Classic Catering. Their prices were the best by FAR of all the caterers we researched and Charlotte is able to work within whatever size budget you have.

Charlotte worked with us to customize our food choices (the options were literally endless), she was incredibly responsive, very organized, and helped bring to light all of the little details that I didn't think of. On the day of the wedding Mary and the wait staff were just AWESOME!!! They were so incredibly professional and went above and beyond in every aspect. If you are in search of a caterer for any event, I wouldn't second-guess using Rhein's Classic Catering. You can truly customize your menu from start to finish while staying within your budget and Charlotte and her staff will help to make sure your day is perfect!! Read less
Services Used: Catering
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pinkladyz61
Wedding:
8/27/2011
5.0/5.0
On my wedding day, my biggest concern was that I wanted my guests to have a good time...but that I wanted to enjoy it, too! Not only is Charlotte EXTREMELY reasonably priced (not much markup over cost, from what I could tell), she was a calming presence throughout my entire wedding planning process, up to the day of. My wedding was in very good hands, and I felt this way from the day I met Charlotte. The food was DEISH -- all our guests were very happy with our meal choices. And although I wanted to have a worry-free day, I did want to have my own personal touches as well (for example, I made the table numbers and centerpieces), which all ended up beautifully put together by Charlotte and her team. Her professionalism, experience and honesty helped make my wedding day dreams come true. When I was frazzled about details, she calmed my nerves, assured me I would have a great day, and came through on that promise.
On my wedding day, my biggest concern was that I wanted my guests to have a good time...but that I wanted to enjoy it, Read more...
On my wedding day, my biggest concern was that I wanted my guests to have a good time...but that I wanted to enjoy it, too! Not only is Charlotte EXTREMELY reasonably priced (not much markup over cost, from what I could tell), she was a calming presence throughout my entire wedding planning process, up to the day of. My wedding was in very good hands, and I felt this way from the day I met Charlotte. The food was DEISH -- all our guests were very happy with our meal choices. And although I wanted to have a worry-free day, I did want to have my own personal touches as well (for example, I made the table numbers and centerpieces), which all ended up beautifully put together by Charlotte and her team. Her professionalism, experience and honesty helped make my wedding day dreams come true. When I was frazzled about details, she calmed my nerves, assured me I would have a great day, and came through on that promise. Read less
Services Used: Catering, Wedding Planning
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junebug0605
Wedding:
8/27/2011
5.0/5.0
Charlotte was very prompt when responding by phone or email and was there to "calm our nerves" when needed.
Charlotte was very prompt when responding by phone or email and was there to "calm our nerves" when needed.
Charlotte was very prompt when responding by phone or email and was there to "calm our nerves" when needed. Read less
Services Used: Catering, Wedding Planning, Rentals & Photobooths
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sherry
Wedding:
6/4/2011
5.0/5.0
charlotte and her team were amazing....very professional!!!! they made our wedding day wonderful!!!!! food was great,service was excellent!!!!!!
i would recommend them to anyone for any occasion!!!!!!!!!
charlotte and her team were amazing....very professional!!!! they made our wedding day wonderful!!!!! food was Read more...
charlotte and her team were amazing....very professional!!!! they made our wedding day wonderful!!!!! food was great,service was excellent!!!!!!
i would recommend them to anyone for any occasion!!!!!!!!! Read less
Services Used: Catering
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emc175
Wedding:
8/7/2010
5.0/5.0
Charlotte and her staff were a joy to work with. I didn't have to worry about the little details during the event because I knew her staff were doing that for me! Thank you!
Charlotte and her staff were a joy to work with. I didn't have to worry about the little details during the event because Read more...
Charlotte and her staff were a joy to work with. I didn't have to worry about the little details during the event because I knew her staff were doing that for me! Thank you! Read less
Services Used: Catering
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Pamela
Wedding:
7/10/2010
5.0/5.0
Rhein's catering helped make our wedding day the best day of our life! From the moment of hire, they were extremely responsive and flexible. On the wedding day, it poured, the outside wedding had to be moved inside which affected their set up. Charlotte and staff transformed the ceremony space into reception area without the wedding party and family even noticing what was happening. We've gotten a lot of feedback saying the food was delicious. The staff took such great care of our guests that they even specially delivered station food to a guest on crutches to ensure that he was comfortable and taken care of. Another staff member helped me (the bride) climb the steps to gather some reception goodies. Their attention to detail with decorations, the cake cutting, supporting the bride and groom was just wonderful. We are 100% happy with their service and feel they truly went above and beyond their duties!
Rhein's catering helped make our wedding day the best day of our life! From the moment of hire, they were extremely Read more...
Rhein's catering helped make our wedding day the best day of our life! From the moment of hire, they were extremely responsive and flexible. On the wedding day, it poured, the outside wedding had to be moved inside which affected their set up. Charlotte and staff transformed the ceremony space into reception area without the wedding party and family even noticing what was happening. We've gotten a lot of feedback saying the food was delicious. The staff took such great care of our guests that they even specially delivered station food to a guest on crutches to ensure that he was comfortable and taken care of. Another staff member helped me (the bride) climb the steps to gather some reception goodies. Their attention to detail with decorations, the cake cutting, supporting the bride and groom was just wonderful. We are 100% happy with their service and feel they truly went above and beyond their duties! Read less
Services Used: Catering
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Janice
Wedding:
6/27/2010
5.0/5.0
Everything was PERFECT!...the guests raved about the food especially the crab puffs!...the staff was very accommodating ..even for some last minute requests..I would not hesitate to recommend Rhein's for any event!
Everything was PERFECT!...the guests raved about the food especially the crab puffs!...the staff was very accommodating Read more...
Everything was PERFECT!...the guests raved about the food especially the crab puffs!...the staff was very accommodating ..even for some last minute requests..I would not hesitate to recommend Rhein's for any event! Read less
Services Used: Catering
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rae
Wedding:
6/27/2010
5.0/5.0
Charlotte and her staff were WONDERFUL! She and her staff assisted us in planning our menu and bar options while helping us stay within a reasonable budget. On our wedding day, the food was fabulous....especially the mini crab cakes. The buffet was presented neatly and professionally. Her staff was extremely courteous and pleasant. The constantly went around to us and our guests and made sure they had everything that they needed. All of our guests enjoyed their food immensely especially the beef medalion. I would not hesitate to reccommend Rhein's catering for any event whether it's a birthday party, wedding, bridal shower or even a small get-together. Her staff, food and service were over the top.
Charlotte and her staff were WONDERFUL! She and her staff assisted us in planning our menu and bar options while helping Read more...
Charlotte and her staff were WONDERFUL! She and her staff assisted us in planning our menu and bar options while helping us stay within a reasonable budget. On our wedding day, the food was fabulous....especially the mini crab cakes. The buffet was presented neatly and professionally. Her staff was extremely courteous and pleasant. The constantly went around to us and our guests and made sure they had everything that they needed. All of our guests enjoyed their food immensely especially the beef medalion. I would not hesitate to reccommend Rhein's catering for any event whether it's a birthday party, wedding, bridal shower or even a small get-together. Her staff, food and service were over the top. Read less
Services Used: Catering
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grushmasta104
Wedding:
6/26/2010
5.0/5.0
Charlotte and her staff were phenomenal at my wedding! I could not have asked for better food and service. All of my guests were extremely pleased with all that was provided by Rheins catering.
Charlotte and her staff were phenomenal at my wedding! I could not have asked for better food and service. All of my Read more...
Charlotte and her staff were phenomenal at my wedding! I could not have asked for better food and service. All of my guests were extremely pleased with all that was provided by Rheins catering. Read less
Services Used: Catering
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marla
Wedding:
6/19/2010
5.0/5.0
I simply can not say enough good things about how wonderful Rhein's Catering was to deal with from the beginning to the very end!!! Charlotte made the entire process so easy and enjoyable. The food was amazing and her staff was outstanding!!!! All our guests commented on how great it all was. Couldn't have asked for more. Thanks to Charlotte, Helen, and everyone on her staff for making our wedding memorable!!

Marla
6/19/2010
I simply can not say enough good things about how wonderful Rhein's Catering was to deal with from the beginning to the Read more...
I simply can not say enough good things about how wonderful Rhein's Catering was to deal with from the beginning to the very end!!! Charlotte made the entire process so easy and enjoyable. The food was amazing and her staff was outstanding!!!! All our guests commented on how great it all was. Couldn't have asked for more. Thanks to Charlotte, Helen, and everyone on her staff for making our wedding memorable!!

Marla
6/19/2010 Read less
Services Used: Catering
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MissGNowMrsBoone
Wedding:
6/5/2010
5.0/5.0
Charlotte and her crew were absolutely top notch. She was flexible and willing to work with us on everything. When we arrived at our reception I couldnt have been happier to see the beautiful tablescape on the buffet which got quite a few complements. It included a grand centerpiece and the "bricks" which are built around the trays and makes the whole table look really classy. The food was delicious and everyone loved it. We absolutely made the right choice with Rhein's Classic Catering for this most important event.
Charlotte and her crew were absolutely top notch. She was flexible and willing to work with us on everything. When we Read more...
Charlotte and her crew were absolutely top notch. She was flexible and willing to work with us on everything. When we arrived at our reception I couldnt have been happier to see the beautiful tablescape on the buffet which got quite a few complements. It included a grand centerpiece and the "bricks" which are built around the trays and makes the whole table look really classy. The food was delicious and everyone loved it. We absolutely made the right choice with Rhein's Classic Catering for this most important event. Read less
Services Used: Catering
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Sharon
Wedding:
5/15/2010
5.0/5.0
Charlotte and her staff at Rhein's catering were just wonderful. The food was
delicious...the carmelized bacon was fabulous as an appetizer! They set up the
tables and linens to perfection. They made my daughter's wedding day absolutely
perfect. I would recommend them highly!
Charlotte and her staff at Rhein's catering were just wonderful. The food was
delicious...the carmelized bacon was Read more...
Charlotte and her staff at Rhein's catering were just wonderful. The food was
delicious...the carmelized bacon was fabulous as an appetizer! They set up the
tables and linens to perfection. They made my daughter's wedding day absolutely
perfect. I would recommend them highly! Read less
Services Used: Catering
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albcoach
Wedding:
5/1/2010
5.0/5.0
We would highly recommend Rhein's Catering. Their service was excellent from planning to final stages. The wait staff was warm, friendly and very professional. The taste and quality of the food was outstanding. We appreciated their flexibility during the entire process. The day was went exceptionally well.
We would highly recommend Rhein's Catering. Their service was excellent from planning to final stages. The wait staff was Read more...
We would highly recommend Rhein's Catering. Their service was excellent from planning to final stages. The wait staff was warm, friendly and very professional. The taste and quality of the food was outstanding. We appreciated their flexibility during the entire process. The day was went exceptionally well. Read less
Services Used: Catering
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D
Wedding:
12/5/2009
5.0/5.0
Any bride is taking an incredible leap of faith when she chooses a caterer. The bride's brother was married three months earlier- and this made us more apprehensive about our selection. Charlotte is a complete professional. Her wait staff- led by aanother amazing professional, made our guests feel at home. It went more smoothly than I thought possible. We had over 100 guests in our home. The quality of everything - from the cheese & crackers to the creme brule was top shelf. I wholehearterdly recommend Charoltte and Rhein's Classic Catering to anyone who wants a completely unique yet fairly proced event. You won't be disappointed!
Any bride is taking an incredible leap of faith when she chooses a caterer. The bride's brother was married three months Read more...
Any bride is taking an incredible leap of faith when she chooses a caterer. The bride's brother was married three months earlier- and this made us more apprehensive about our selection. Charlotte is a complete professional. Her wait staff- led by aanother amazing professional, made our guests feel at home. It went more smoothly than I thought possible. We had over 100 guests in our home. The quality of everything - from the cheese & crackers to the creme brule was top shelf. I wholehearterdly recommend Charoltte and Rhein's Classic Catering to anyone who wants a completely unique yet fairly proced event. You won't be disappointed! Read less
Services Used: Catering
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jklinger
Wedding:
10/24/2009
5.0/5.0
We were very satisfied with the service provided by Charlotte and her staff.

When we arrived just prior to the reception, I was amazed at how they transformed our location.

The food was excellent. The service was outstanding. And Charlotte was able to recommend many additional vendors for required services limiting the amount of effort on our part.
We were very satisfied with the service provided by Charlotte and her staff.

When we arrived just prior to the Read more...
We were very satisfied with the service provided by Charlotte and her staff.

When we arrived just prior to the reception, I was amazed at how they transformed our location.

The food was excellent. The service was outstanding. And Charlotte was able to recommend many additional vendors for required services limiting the amount of effort on our part. Read less
Services Used: Catering
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Jaime
Wedding:
8/29/2009
5.0/5.0
High Quality service, high quality consultation, and high quality food... what more could you want?

we hired Rhien's after calling several other catering companies and they really took thier time explaining things and answering our questions where others wanted to get to the bottom line and find a way to get you off the phone. We had alot of questions and it took alot of time but we never heard a complaint from Rhiens. Rhiens worked with us while we where researching like we had already paid them for something and we really appreciated the help in planning and in making sure our rental order was correct and that the facility was setup as we had wanted it. on the day of the event they where early and left late and did everything to make sure we were happy and that the facility was in the same condition as when we got there. i would recomend you at least call Rhiens even if you are just thinking about it as you will find Char very knowledgeable and helpful. five stars all the way.
High Quality service, high quality consultation, and high quality food... what more could you want?

we hired Read more...
High Quality service, high quality consultation, and high quality food... what more could you want?

we hired Rhien's after calling several other catering companies and they really took thier time explaining things and answering our questions where others wanted to get to the bottom line and find a way to get you off the phone. We had alot of questions and it took alot of time but we never heard a complaint from Rhiens. Rhiens worked with us while we where researching like we had already paid them for something and we really appreciated the help in planning and in making sure our rental order was correct and that the facility was setup as we had wanted it. on the day of the event they where early and left late and did everything to make sure we were happy and that the facility was in the same condition as when we got there. i would recomend you at least call Rhiens even if you are just thinking about it as you will find Char very knowledgeable and helpful. five stars all the way. Read less
Services Used: Catering
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BabycaKey
Wedding:
6/13/2009
5.0/5.0
Rhein's Classic Catering are very professional at what they do... From the very beginning, Charlotte and Theresa provided me with all the answers to my questions and understood very quickly exactly what I wanted and how I wanted it to look..... Through the whole wedding planning Char and I stood in contact, Most of the time it wasn't even about the wedding planning.. She would e-mail to see how I was doing or about the weather.. When my husband and mother was sick she actually remembered and wanted to be updated with everything... I felt as if she wasnt even someone I hired, but a true friend that I can talk to and express myself... The day of the wedding, they arrived on time, some even early... The staff were very well together and even helped me with some ideas for the tables.... Char had calmed me down and helped me with last minute things... I had got a little dizzy and lightheaded, and the staff had quickly gave me something to eat and relaxed me.... The food... Oh man, was incredible.... I am still getting comments about the food... It was sooo good, I was afraid that my guests wouldnt like it because they are very "picky eaters" but they just kept going up for more food... In all, I would definitly recommend Rhein's Classic Catering to whoever is looking for someone a good style and great food.... Thanks to Char, Theresa and staff for making my day very "tasteful" I will never forget you..........I can't wait to throw my baby shower, I will definitly call you guys.....
Rhein's Classic Catering are very professional at what they do... From the very beginning, Charlotte and Theresa provided Read more...
Rhein's Classic Catering are very professional at what they do... From the very beginning, Charlotte and Theresa provided me with all the answers to my questions and understood very quickly exactly what I wanted and how I wanted it to look..... Through the whole wedding planning Char and I stood in contact, Most of the time it wasn't even about the wedding planning.. She would e-mail to see how I was doing or about the weather.. When my husband and mother was sick she actually remembered and wanted to be updated with everything... I felt as if she wasnt even someone I hired, but a true friend that I can talk to and express myself... The day of the wedding, they arrived on time, some even early... The staff were very well together and even helped me with some ideas for the tables.... Char had calmed me down and helped me with last minute things... I had got a little dizzy and lightheaded, and the staff had quickly gave me something to eat and relaxed me.... The food... Oh man, was incredible.... I am still getting comments about the food... It was sooo good, I was afraid that my guests wouldnt like it because they are very "picky eaters" but they just kept going up for more food... In all, I would definitly recommend Rhein's Classic Catering to whoever is looking for someone a good style and great food.... Thanks to Char, Theresa and staff for making my day very "tasteful" I will never forget you..........I can't wait to throw my baby shower, I will definitly call you guys..... Read less
Services Used: Catering
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Jim
Wedding:
10/25/2008
5.0/5.0
From the beginning of planning a year ago, until the final guest had left on our wedding night, it was an absolute pleasure dealing with Rhein's Classic Catering!! From their "anyhting you want, it's your day!!" attitude, to their suggestions on food pairings, to being creatively willing and ready to work within a proposed budget - I can't praise Charlotte and her staff enough! Their prep work at the reception facility was top-notch. I had complete confidence in the staff, and upon walking in as husband and wife for the first time, as we looked around at the impeccable set-up, and smiling staff, we knew we had chosen the best of the best! Every single guest commented on how delicious the food was -- Every single guest!! We chose petit filet mignons, and a seasoned chicken breast, and were I on death row, I couldn't imagine requesting any better meal!!! The personal service and attention throughout the reception was magnificent. Call them to set up an appointment - they will be booking quickly as it gets no better than Rhein's Classic Catering!!
From the beginning of planning a year ago, until the final guest had left on our wedding night, it was an absolute Read more...
From the beginning of planning a year ago, until the final guest had left on our wedding night, it was an absolute pleasure dealing with Rhein's Classic Catering!! From their "anyhting you want, it's your day!!" attitude, to their suggestions on food pairings, to being creatively willing and ready to work within a proposed budget - I can't praise Charlotte and her staff enough! Their prep work at the reception facility was top-notch. I had complete confidence in the staff, and upon walking in as husband and wife for the first time, as we looked around at the impeccable set-up, and smiling staff, we knew we had chosen the best of the best! Every single guest commented on how delicious the food was -- Every single guest!! We chose petit filet mignons, and a seasoned chicken breast, and were I on death row, I couldn't imagine requesting any better meal!!! The personal service and attention throughout the reception was magnificent. Call them to set up an appointment - they will be booking quickly as it gets no better than Rhein's Classic Catering!! Read less
Services Used: Catering
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Caroline
Wedding:
10/11/2008
5.0/5.0
Rhein's Catering was so fabulous to work with. They are real professionals and I did not have to worry or handle anything with regards to the food and service. Their staff is hard working and pleasant to work with. The food itself is amazing. We collaborated on a local, seasonal menu and everything was delicious. They are creative and willing to do anything to make your day perfect. I would recommend Rhein's to anyone getting married or planning a party. If you are not planning a party, you can still eat their delicious food at Off the Avenue in West Lawn, Pennsylvania. It is a cozy BYOB bistro with the same amazing food and service as the catering company.
Rhein's Catering was so fabulous to work with. They are real professionals and I did not have to worry or handle anything Read more...
Rhein's Catering was so fabulous to work with. They are real professionals and I did not have to worry or handle anything with regards to the food and service. Their staff is hard working and pleasant to work with. The food itself is amazing. We collaborated on a local, seasonal menu and everything was delicious. They are creative and willing to do anything to make your day perfect. I would recommend Rhein's to anyone getting married or planning a party. If you are not planning a party, you can still eat their delicious food at Off the Avenue in West Lawn, Pennsylvania. It is a cozy BYOB bistro with the same amazing food and service as the catering company. Read less
Services Used: Catering
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Meganhitt
Wedding:
9/20/2008
5.0/5.0
Rhein's Classic Catering is the best catering service in the Berks County area. First let me start by saying that they didn't just provide the catering for my wedding day, but also gave us suggestions on other services as well (DJ's, rentals, and cake decorators). Our food was probably the best part of our day and we got so many compliments on it. Rhein's staff set everything up the day of our wedding and when we saw our reception hall it completely took my breath away. It was everything and more than I could have asked for. They truely have an eye for design and know what will look best and work in the facility you choose. All you have to do is tell them what you want and they will make it work. Their staff was so courteous and was there whenever I needed something that night.

My wedding day was the best day of my life and I owe alot of that the Rhein's Classic Catering! I cannot say enough about them!
Rhein's Classic Catering is the best catering service in the Berks County area. First let me start by saying that they Read more...
Rhein's Classic Catering is the best catering service in the Berks County area. First let me start by saying that they didn't just provide the catering for my wedding day, but also gave us suggestions on other services as well (DJ's, rentals, and cake decorators). Our food was probably the best part of our day and we got so many compliments on it. Rhein's staff set everything up the day of our wedding and when we saw our reception hall it completely took my breath away. It was everything and more than I could have asked for. They truely have an eye for design and know what will look best and work in the facility you choose. All you have to do is tell them what you want and they will make it work. Their staff was so courteous and was there whenever I needed something that night.

My wedding day was the best day of my life and I owe alot of that the Rhein's Classic Catering! I cannot say enough about them! Read less
Services Used: Catering
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abeck913
Wedding:
9/13/2008
5.0/5.0
Choosing Rhein's Classic Catering was the best decision I made when it came to my wedding day. Everything was perfect. The coordinator to control and relieved any stress I felt about the reception. The biggest compliment I have received about the wedding was how delicious the food was and I knew it would because taste testing was amazing! We loved Rhein's Classic Catering!
Choosing Rhein's Classic Catering was the best decision I made when it came to my wedding day. Everything was perfect. The Read more...
Choosing Rhein's Classic Catering was the best decision I made when it came to my wedding day. Everything was perfect. The coordinator to control and relieved any stress I felt about the reception. The biggest compliment I have received about the wedding was how delicious the food was and I knew it would because taste testing was amazing! We loved Rhein's Classic Catering! Read less
Services Used: Catering
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Dale & Betty
Wedding:
1/4/2014
4.9/5.0
Rhein's catering provided ample food, also allowed us to bring in some ethnic food as well.
They worked well with the location staff, the bar staff, and the florist to provide an excellent reception for our wedding. Their staff was very competent and provided a lot of support for obtaining linens and other items to set elegant tables for everyone.
Rhein's catering provided ample food, also allowed us to bring in some ethnic food as well.
They worked well with the Read more...
Rhein's catering provided ample food, also allowed us to bring in some ethnic food as well.
They worked well with the location staff, the bar staff, and the florist to provide an excellent reception for our wedding. Their staff was very competent and provided a lot of support for obtaining linens and other items to set elegant tables for everyone. Read less
Services Used: Catering
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I couldn't have been happier with the service Rhein's provided for my wedding. The staff was very professional and helpful, and the planning process was very flexible and simple. I was an out-of-town bride, and Charlotte worked with me over the phone and through email to make sure everything was exactly what I wanted. And you can't beat the price!
I couldn't have been happier with the service Rhein's provided for my wedding. The staff was very professional and Read more...
I couldn't have been happier with the service Rhein's provided for my wedding. The staff was very professional and helpful, and the planning process was very flexible and simple. I was an out-of-town bride, and Charlotte worked with me over the phone and through email to make sure everything was exactly what I wanted. And you can't beat the price! Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

Thank you for your wonderful comments. We love all our brides. We wish you the very best in your lives together. Sincerely, Charlotte Rhein
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Diane
Wedding:
6/4/2011
4.9/5.0
The staff was great and very helpful. The clean up was great and they were great with all my guest.
The staff was great and very helpful. The clean up was great and they were great with all my guest.
The staff was great and very helpful. The clean up was great and they were great with all my guest. Read less
Services Used: Catering
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A
Wedding:
10/2/2010
4.9/5.0
They were great, really flexible, responsive, and accommodating. My only SMALL criticism was that they started cleaning up to quick at the end of the night, a few of my guest felt rushed. This may have been a venue issue.
They were great, really flexible, responsive, and accommodating. My only SMALL criticism was that they started cleaning up Read more...
They were great, really flexible, responsive, and accommodating. My only SMALL criticism was that they started cleaning up to quick at the end of the night, a few of my guest felt rushed. This may have been a venue issue. Read less
Services Used: Catering
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Vanvcan
Wedding:
11/12/2008
4.9/5.0
Classic food's that tasted great. Everyone enjoyed and went up for more.
Classic food's that tasted great. Everyone enjoyed and went up for more.
Classic food's that tasted great. Everyone enjoyed and went up for more. Read less
Services Used: Catering
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CWeidner
Wedding:
12/10/2011
4.8/5.0
Charlotte Rhein is extremely sweet and wonderful to work with! She always finds time for you and gives excellent advice, if asked!
Charlotte Rhein is extremely sweet and wonderful to work with! She always finds time for you and gives excellent advice, Read more...
Charlotte Rhein is extremely sweet and wonderful to work with! She always finds time for you and gives excellent advice, if asked! Read less
Services Used: Catering
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natasha
Wedding:
5/21/2011
4.8/5.0
Based on weddingwire reviews, we chose Rhein's Catering for our May wedding just a few weeks ago. I've been in close and constant contact with Charlotte, the catering manager, for the past 9 months during the planning process. She worked with our budget and provided a wonderful meal for our guests. Many guests commented on how good the food was at cocktail hour and dinner. Rhein's staff was very professional and were very accommodating with meeting our needs for setting up our property for cocktail hour and dinner. We had our wedding at our home, so we needed alot of extra help with the dinner and cocktail hour setup; and Charlotte's team did not disappoint. We were very pleased with the service that was provided and we'd highly recommend her company to other friends and family. The only hiccup we encountered was regarding staffing costs; there was a big discrepancy between the estimated and actual staffing costs, and this created a little confusion on our part. However, once the costs were all broken down, it was easier to understand. Ideally, if we had initially been given an estimated RANGE for the estimated costs, it may have made it easier for us to plan more accordingly from a financial standpoint.
Based on weddingwire reviews, we chose Rhein's Catering for our May wedding just a few weeks ago. I've been in close and Read more...
Based on weddingwire reviews, we chose Rhein's Catering for our May wedding just a few weeks ago. I've been in close and constant contact with Charlotte, the catering manager, for the past 9 months during the planning process. She worked with our budget and provided a wonderful meal for our guests. Many guests commented on how good the food was at cocktail hour and dinner. Rhein's staff was very professional and were very accommodating with meeting our needs for setting up our property for cocktail hour and dinner. We had our wedding at our home, so we needed alot of extra help with the dinner and cocktail hour setup; and Charlotte's team did not disappoint. We were very pleased with the service that was provided and we'd highly recommend her company to other friends and family. The only hiccup we encountered was regarding staffing costs; there was a big discrepancy between the estimated and actual staffing costs, and this created a little confusion on our part. However, once the costs were all broken down, it was easier to understand. Ideally, if we had initially been given an estimated RANGE for the estimated costs, it may have made it easier for us to plan more accordingly from a financial standpoint. Read less
Services Used: Catering
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Shelby
Wedding:
6/30/2014
4.7/5.0
Everyone really enjoyed the food
Everyone really enjoyed the food
Everyone really enjoyed the food Read less
Services Used: Catering
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agirl628
Wedding:
4/14/2012
4.6/5.0
Everything went so well for my wedding. Charlotte worked with me on every detail and it went flawlessly. Everyone complimented the food and the wait staff. They were professional and accommodating. I had a couple guests with special dietary needs and the staff went out of their way to provide them with food that they could eat. I asked for a few items on the menu to be made to meet their needs but the staff made sure that almost everything on the menu met their needs. It was a pleasure working with Charlotte, even through all the stress of making sure everything was perfect!
Everything went so well for my wedding. Charlotte worked with me on every detail and it went flawlessly. Everyone Read more...
Everything went so well for my wedding. Charlotte worked with me on every detail and it went flawlessly. Everyone complimented the food and the wait staff. They were professional and accommodating. I had a couple guests with special dietary needs and the staff went out of their way to provide them with food that they could eat. I asked for a few items on the menu to be made to meet their needs but the staff made sure that almost everything on the menu met their needs. It was a pleasure working with Charlotte, even through all the stress of making sure everything was perfect! Read less
Services Used: Catering, Wedding Planning
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LilHosh27
Wedding:
6/11/2011
4.5/5.0
Job Well Done, even with the poring rain, excellent service and response. Would definitely use them again and recommend them to other customer
Job Well Done, even with the poring rain, excellent service and response. Would definitely use them again and recommend Read more...
Job Well Done, even with the poring rain, excellent service and response. Would definitely use them again and recommend them to other customer Read less
Services Used: Catering
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Lindsey
Wedding:
4/16/2011
4.5/5.0
My experience with Rhein's Catering was fantastic! Charlotte has a plethora of knowledge since she has been in the business for so long! She was extremely helpful from the very first meeting and very willing to work with us to fit our price range and our tastes for the menu.
On the day of the wedding, it was raining and a lot of things had to be changed around. From what I heard, her staff members were able to adapt and the moment I walked in the door, it look spectacular! I would have never known that 10-20 minutes before that, people we running around and scrambling to make everything amazing! The staff were very flexible and even used some special touches I provided to make the day more personal!
The food was fantastic...try the meatballs!!
I couldn't have gotten through the whole wedding experience without pulling my hair out if it wasn't for Charlotte and all of her assistance! Countless meetings whether it was in person, or over the phone, were always welcome and never a bother! I was extremely satisfied!!! :)
My experience with Rhein's Catering was fantastic! Charlotte has a plethora of knowledge since she has been in the Read more...
My experience with Rhein's Catering was fantastic! Charlotte has a plethora of knowledge since she has been in the business for so long! She was extremely helpful from the very first meeting and very willing to work with us to fit our price range and our tastes for the menu.
On the day of the wedding, it was raining and a lot of things had to be changed around. From what I heard, her staff members were able to adapt and the moment I walked in the door, it look spectacular! I would have never known that 10-20 minutes before that, people we running around and scrambling to make everything amazing! The staff were very flexible and even used some special touches I provided to make the day more personal!
The food was fantastic...try the meatballs!!
I couldn't have gotten through the whole wedding experience without pulling my hair out if it wasn't for Charlotte and all of her assistance! Countless meetings whether it was in person, or over the phone, were always welcome and never a bother! I was extremely satisfied!!! :) Read less
Services Used: Catering
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Barry
Wedding:
7/18/2009
4.5/5.0
We were only a month and a half away from our wedding day when we met with Charlotte. We were just meeting about catering for our wedding but Charlotte helped us out with so much more. She gave us many suggestions for other venders that helped us very much in the short time we had. The food, cake, & table preparation were great and the staff was professional. We were sorry that Charlotte couldn't make it to our wedding but want to thank her and Rhein's Classic catering for all the help they gave us to help make our wedding day special.
Thanks,
Barry & Duanphen
We were only a month and a half away from our wedding day when we met with Charlotte. We were just meeting about catering Read more...
We were only a month and a half away from our wedding day when we met with Charlotte. We were just meeting about catering for our wedding but Charlotte helped us out with so much more. She gave us many suggestions for other venders that helped us very much in the short time we had. The food, cake, & table preparation were great and the staff was professional. We were sorry that Charlotte couldn't make it to our wedding but want to thank her and Rhein's Classic catering for all the help they gave us to help make our wedding day special.
Thanks,
Barry & Duanphen Read less
Services Used: Catering
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Krysti
Wedding:
10/20/2012
4.4/5.0
Overall, I was very pleased with the services provided by Rhein's Classic Catering for our wedding. I did have some hesitations throughout working with Charlotte mainly for two reasons - I had never worked with her before and I felt we should have had a contract finalized sooner than we did. Nevertheless, it all worked out. The food prepared for our tasting was a little better than that which was served at the reception, which could be attributed to a late start on our part (bridal party). The chicken served was a little dry. Also, the portions were smaller than what we were anticipating after the tasting - but, the tasting portions were huge, so this wasn't necessarily a bad thing. One thing some guests mentioned was that the serving process seemed a little slow. I personally didn't really notice, but that may be assumed when you're the bride! :) Charlotte was always very responsive via email, so I give her 5 stars there! Same with value - we felt we got a good bang for our buck with the cost of the meals. I managed the rental company, and Charlotte was a good spot-check to ensure we had everything covered in the rental agreement. The only reason I docked for flexibility is that it was tough for me to travel over an hour to be in Reading during the tasting and other meetings to fit into Charlotte's schedule - but that was for every wedding appointment, not just with Charlotte. So, overall, I would say we were very pleased with Rhein's! Thank you for making our day memorable!
Overall, I was very pleased with the services provided by Rhein's Classic Catering for our wedding. I did have some Read more...
Overall, I was very pleased with the services provided by Rhein's Classic Catering for our wedding. I did have some hesitations throughout working with Charlotte mainly for two reasons - I had never worked with her before and I felt we should have had a contract finalized sooner than we did. Nevertheless, it all worked out. The food prepared for our tasting was a little better than that which was served at the reception, which could be attributed to a late start on our part (bridal party). The chicken served was a little dry. Also, the portions were smaller than what we were anticipating after the tasting - but, the tasting portions were huge, so this wasn't necessarily a bad thing. One thing some guests mentioned was that the serving process seemed a little slow. I personally didn't really notice, but that may be assumed when you're the bride! :) Charlotte was always very responsive via email, so I give her 5 stars there! Same with value - we felt we got a good bang for our buck with the cost of the meals. I managed the rental company, and Charlotte was a good spot-check to ensure we had everything covered in the rental agreement. The only reason I docked for flexibility is that it was tough for me to travel over an hour to be in Reading during the tasting and other meetings to fit into Charlotte's schedule - but that was for every wedding appointment, not just with Charlotte. So, overall, I would say we were very pleased with Rhein's! Thank you for making our day memorable! Read less
Services Used: Catering
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Gwenn
Wedding:
4/18/2009
4.4/5.0
Charlotte and her staff were absolutely wonderful. They were professional and attentive and even helped us out with a server (Teresa, who was amazing!) for our rehearsal dinner. The food was excellent and we got a lot of compliments. I would definitely recommend Rhein's.
Charlotte and her staff were absolutely wonderful. They were professional and attentive and even helped us out with a Read more...
Charlotte and her staff were absolutely wonderful. They were professional and attentive and even helped us out with a server (Teresa, who was amazing!) for our rehearsal dinner. The food was excellent and we got a lot of compliments. I would definitely recommend Rhein's. Read less
Services Used: Catering
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Kate
Wedding:
10/13/2012
4.3/5.0
I was happy with most everything. The only disappointing factor concerning the food was with the prime rib. The beef was supposed to be served with horseradish sauce( it was amazing at the tasting) however the evening of the event it was omitted. I was a bit disappointed with that. Everything else was fine
I was happy with most everything. The only disappointing factor concerning the food was with the prime rib. The beef was Read more...
I was happy with most everything. The only disappointing factor concerning the food was with the prime rib. The beef was supposed to be served with horseradish sauce( it was amazing at the tasting) however the evening of the event it was omitted. I was a bit disappointed with that. Everything else was fine Read less
Services Used: Catering, Wedding Planning
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taralynn0325
Wedding:
6/5/2010
4.0/5.0
Rhein's showed up the day of our wedding and did all of the set up, reception, and break down. Ours was a unique wedding - a backyard tent wedding with a sit down, hot off the grill meal. And it went perfectly! The servers for dinner were fantastic, and as the bride they got us food and drink while we had pictures before dinner, so we didn't miss out on the cocktail hour finger foods. Try the meatballs for cocktail hour - they were such a hit! The bartending service they can suggest was also great, and they were able to open the bare minimum for the bar, which you stock yourself with their suggestions based on the number of guests, and that allowed us to return the unopened liquor/wine/beer. There was only a line at the start of the cocktail hour - it was a hot day and an outdoor wedding - and then things couldn't have moved smoother. Everyone was pleasant, helpful, and did a great job!
All of that being said - there are some things that have been an issue. During the reception my father asked about tips/gratuity to make sure that everyone who had participated in our special day was covered, including the bartender. A tiff between the caterer and their suggested bartender or their staff lead to some unprofessional remarks in response to that question. In addition, beware of any price quotes for service, and realize these are subject to changes without your approval during the reception. We were very surprised at our service bill the day of, and although there have been steps to amend this situation somewhat, a bill that is around $800 off in the wrong direction is bad business and caused some scrambling after the reception on our part. They also will not bill you for the service the day of the reception, you must pay at the end of the night, however their bartender will bill you. Credit cards are not able to be used, which was a change for us in the middle of this process.
Overall, I would recommend Rhein's to other brides, with the caution about the price quotes. They made our wedding run smoothly and the day of I had little to worry about and was able to enjoy the day.
Rhein's showed up the day of our wedding and did all of the set up, reception, and break down. Ours was a unique wedding - Read more...
Rhein's showed up the day of our wedding and did all of the set up, reception, and break down. Ours was a unique wedding - a backyard tent wedding with a sit down, hot off the grill meal. And it went perfectly! The servers for dinner were fantastic, and as the bride they got us food and drink while we had pictures before dinner, so we didn't miss out on the cocktail hour finger foods. Try the meatballs for cocktail hour - they were such a hit! The bartending service they can suggest was also great, and they were able to open the bare minimum for the bar, which you stock yourself with their suggestions based on the number of guests, and that allowed us to return the unopened liquor/wine/beer. There was only a line at the start of the cocktail hour - it was a hot day and an outdoor wedding - and then things couldn't have moved smoother. Everyone was pleasant, helpful, and did a great job!
All of that being said - there are some things that have been an issue. During the reception my father asked about tips/gratuity to make sure that everyone who had participated in our special day was covered, including the bartender. A tiff between the caterer and their suggested bartender or their staff lead to some unprofessional remarks in response to that question. In addition, beware of any price quotes for service, and realize these are subject to changes without your approval during the reception. We were very surprised at our service bill the day of, and although there have been steps to amend this situation somewhat, a bill that is around $800 off in the wrong direction is bad business and caused some scrambling after the reception on our part. They also will not bill you for the service the day of the reception, you must pay at the end of the night, however their bartender will bill you. Credit cards are not able to be used, which was a change for us in the middle of this process.
Overall, I would recommend Rhein's to other brides, with the caution about the price quotes. They made our wedding run smoothly and the day of I had little to worry about and was able to enjoy the day. Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

We at Rhein's welcome all reviews, both good and bad. In response to the service cost issue we would like to say that the original quote given to the customer was a requested estimate. In this situation we were responsible for complete setup and takedown of all tables and chairs and associated rentals. We were only able to start packing these items up after the guests had left. We unfortunately do not know the exact time that the guests will leave, so in this case, which has never happened before, we did not give a proper estimate. We apologized and in the future will better try to factor the requested costs.
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Anonymous
Wedding:
Recently Married
3.6/5.0
Contracts and printed deadlines would be very helpful and put clients more at ease. Service and food were great. Be more perceptive to other vendors- bar etc.
Contracts and printed deadlines would be very helpful and put clients more at ease. Service and food were great. Be more Read more...
Contracts and printed deadlines would be very helpful and put clients more at ease. Service and food were great. Be more perceptive to other vendors- bar etc. Read less
Services Used: Catering, Wedding Planning
Rhein's Classic Catering responded with the following comments:

Thank you for sharing your feedback with Rhein's Classic Catering. All comments are appreciated. After initial meetings, tastings, etc., we prepare our final contract based on the exact guest count, rental orders, staffing, etc.. As far as the bartending service we have worked with the same bartenders for over 20 years so I would love to understand the comment on the bar service please. Rhein's Classic Catering is very happy you loved the food and service. We wish you the very best in your lives together with much happiness.
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Anonymous
Wedding:
Recently Married
3.6/5.0
Initially had some communication issues, but the final outcome was wonderful! Food was delicious, wait staff extremely helpful and professional.
Initially had some communication issues, but the final outcome was wonderful! Food was delicious, wait staff extremely Read more...
Initially had some communication issues, but the final outcome was wonderful! Food was delicious, wait staff extremely helpful and professional. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
3.1/5.0
Charlotte was very flexible when our budget changed and we needed to pinch some pennies. She was willing to work within the new budget and promised us a lovely evening. I felt that the service was poorer than previous events displayed on the website. The drinks (non-alcoholic) ran out and we were charged an additional fee for her to get more. We also had to pay more to keep the coffee and tea out for 30 extra minutes so people could finish enjoying their cupcakes. The food seemed to come out slow and the display made it look like we didn't have an abundance of wraps for guests so they felt uncomfortable going back for seconds. We ended up having so much food left over that never left the kitchen. The food tasted good but overall... sadly disappointed.
Charlotte was very flexible when our budget changed and we needed to pinch some pennies. She was willing to work within Read more...
Charlotte was very flexible when our budget changed and we needed to pinch some pennies. She was willing to work within the new budget and promised us a lovely evening. I felt that the service was poorer than previous events displayed on the website. The drinks (non-alcoholic) ran out and we were charged an additional fee for her to get more. We also had to pay more to keep the coffee and tea out for 30 extra minutes so people could finish enjoying their cupcakes. The food seemed to come out slow and the display made it look like we didn't have an abundance of wraps for guests so they felt uncomfortable going back for seconds. We ended up having so much food left over that never left the kitchen. The food tasted good but overall... sadly disappointed. Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

Rhein's Classic Catering appreciates and listens to all reviews. Unfortunately when people need to cut costs for whatever reasons we need to eliminate extra staffing, etc. There was a great assortment of wraps, the beverages were extremely adequate but when everybody chose the same item we were asked to prepare more which we did. The 2 other choices were left over. We were asked to stay longer than the time alloted in the contract which we did to provide our quality service. And we had plenty of food as the staff even went to guests to inquire if they wanted seconds. In closing we wish you the best in your lives together and respect your mission work.
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Nina
Wedding:
4/9/2011
2.6/5.0
We hired Rhein's Classic Catering for our wedding in April 2011.  We had our wedding at the GoggleWorks and she came highly recommended both through GoggleWorks, friends and other vendors.  So we felt that we were guaranteed a great experience.  We first met with Charlotte at Off the Avenue where her son runs the restaurant.  We had a great tasting, the food was delicious and prices were reasonable.

However, things only went south from there.  About 2-3 weeks before our wedding, Charlotte sent us the proposal and changed the price on us 3 times, with the labor charge about $200 more than originally quoted.  Each time we inquired about the change, the price kept increasing.  We had to finally call her and talk to her before she took the responsibility for the price changes.   We were also put-off by the fact that she was CC'ing our florist with our emails, as she cited that she likes to keep other vendors abreast of what is happening. We both knew that there is absolutely no reason for the florist to be made aware of these issues, because he was only providing the bouquets and not providing any set up for the day of the wedding.

We felt uneasy proceeding with her company, but since she was so highly recommended, we both decided that no matter what, the quality of service & food would be met, despite our dealings with her. 

However, on the day of the wedding, we found that to not be case.  The food that was served was different than our contract.  We ordered kabobs and during our tasting they were fully grilled.  However, for the wedding, Charlotte claimed that she grilled the food, but after you steam it, all grill marks disappear.   It wasn't until after the wedding she admitted that the food was lightly grilled at the cafe and then steamed on site. Who serves 90% steamed food for a wedding?

We do realize that not everything will go perfect nor will the food be as amazing as the tasting, but having our families and guests complain about the food at the wedding was not acceptable.  We had made a suggestion to Charlotte to make up for the non-delivery of the contracted services, but she was not interested in responding to our grievances in that way.  Her only concession to us was claiming she did not charge us $700 for her own fee and certain equipment fees, as she usually charges other couples.  We were unaware of these charges until after the wedding, and it was implied that we owed her a 'thank-you' for waiving these hidden costs.

Her conduct and dealings were unprofessional, she does not stand behind her product or contracts, and we would highly warn any bride to hire her for their wedding.  Please choose this company with great caution!

In response to Charlotte:

We, at Rhein's Classic Catering welcome all reviews both good and bad. However when wrongly accused we must defend our company. First off, we would like to say that among the many reviews we have received that this is our first negative review.

After meeting initially with our client we put her in contact with other vendors that assist us with weddings. She fully planned the bar with our approved bartender, and cancelled her and had a friend do it.

*This is entirely FALSE, we NEVER had a contract with this bartender. Her bartender made assumptions when all we were doing is inquiring about prices and what was included. Another example of how she and her vendors do not operate based upon contracts.

She met with our suggested baker and backed out and ordered pies.
*I never met with this baker, nor was she recommended by Charlotte. I only emailed with her. We had on order a $100 cake which really wouldn't make a difference to this baker either way and she did not make an issue for canceling the order. Because Charlotte's labor was much higher than expected, we had to cut out our wedding cake.

She met with the florist and minimized her order.
*I met with this florist and had only hired him to do bouquets/corsages, etc and only inquired about prices to do other items. I never agreed to have him do any other parts of the wedding, but needed to know whether it could be done at a reasonable price. Of which he claimed Baby's Breath centerpieces would costs hundreds of dollars.

She ordered the rentals and the day before she had the rental company remove the already setup chairs because she didn't like the color and used the ones provided by the venue.
*We had these taken back because there were rust marks, stains and NOT the style of chair that I thought we had asked for. We understood that we made the change and were at fault, so we bit the cost because she delivered it for us. She offered us $100 back, but she basically profited about $250 for delivering and removing chairs, which we felt was fair.

In regards to the labor cost. The client asked for an estimate on the labor cost. Based on our experience with setup and cleanup we estimated it a little high to cover anything unexpected.
* We have yet to see the break down of the labor costs, as was promised. It is 2 weeks since the end of our wedding. Also, no refund as promised. 34% labor/gratuity charge is pretty high in my opinion.

Her friend who was in charge of cleanup asked our people to stay and help her clean up. If you have had or are having a wedding, an estimate within $200.00 is pretty close when you have 12 people working a full wedding. She also wanted an estimate on the food. She had several options to choose from. We figured out the estimate based on the highest priced item because if everyone ordered that item the cost would be higher. Not everyone did so she was charged accordingly, hence the fluctuations.
*Again, this is also false, I sent Charlotte a full break down of how many people and who was ordering what menu. I got back one email with one price, 20 minutes later, the price increased about $1-$2 per plate. I asked why and it increased about another $2.

Now the food. She was in for the tasting and loved everything. We prepared the food at our facility and transported it to the Goggleworks. Again, she had a friend in charge of the timeline to save on labor cost. They were 45 minutes late in eating. We had to keep the food hot in warming boxes for that time. Warming boxes will create steam. Her food was not steamed initiallly.
*It shocks us to this day that she stands behind the food she served. And her story behind how the food was prepared keeps changing. The skewers on our kabobs had no signs of burn marks, nor any sign of grilling. Yes we were behind schedule, but show me a wedding that starts perfectly on time. The issues with the food were completely beyond the timing, it was the ingredients of the food that were different that contracted. Charlotte still will not admit for her fault in this matter.

The client was concerned with costs. The facility the wedding was held at does not have a kitchen. When booked the customer needs to cover the cost of all equipment to properly cater the wedding. She was never charged for the equipment because we were far into the planning and she was on a budget. She asked for a significant refund for these issues. She also stated that her guests and other vendors were unhappy with the food. The photographer told us personally how professional we were and how well things were done. Also we noted that the plates came back clean from the guests.
*From day one we had kabobs on our menu choice and was never disclosed of any fees related to equipment rentals. This was never mentioned during our tasting or our emails. Only a phone conversation 2 weeks prior to the event. Completely unprofessional.

In closing we spent a lot of time emailing back and forth with the bride to make sure her day went perfectly. She sent us 104 emails with changes and questions. We feel we did our best under the circumstances and feel sorry that she didn't feel that way.
*I'm sorry, but you are in a business to help people, if email is the way a client prefers to communicate - so be it. We have the right, as you have made no attempt to make things right to voice our experience with you, which still remains to this day the most negative experience during my whole wedding experience.
We hired Rhein's Classic Catering for our wedding in April 2011. We had our wedding at the GoggleWorks and she came highly Read more...
We hired Rhein's Classic Catering for our wedding in April 2011.  We had our wedding at the GoggleWorks and she came highly recommended both through GoggleWorks, friends and other vendors.  So we felt that we were guaranteed a great experience.  We first met with Charlotte at Off the Avenue where her son runs the restaurant.  We had a great tasting, the food was delicious and prices were reasonable.

However, things only went south from there.  About 2-3 weeks before our wedding, Charlotte sent us the proposal and changed the price on us 3 times, with the labor charge about $200 more than originally quoted.  Each time we inquired about the change, the price kept increasing.  We had to finally call her and talk to her before she took the responsibility for the price changes.   We were also put-off by the fact that she was CC'ing our florist with our emails, as she cited that she likes to keep other vendors abreast of what is happening. We both knew that there is absolutely no reason for the florist to be made aware of these issues, because he was only providing the bouquets and not providing any set up for the day of the wedding.

We felt uneasy proceeding with her company, but since she was so highly recommended, we both decided that no matter what, the quality of service & food would be met, despite our dealings with her. 

However, on the day of the wedding, we found that to not be case.  The food that was served was different than our contract.  We ordered kabobs and during our tasting they were fully grilled.  However, for the wedding, Charlotte claimed that she grilled the food, but after you steam it, all grill marks disappear.   It wasn't until after the wedding she admitted that the food was lightly grilled at the cafe and then steamed on site. Who serves 90% steamed food for a wedding?

We do realize that not everything will go perfect nor will the food be as amazing as the tasting, but having our families and guests complain about the food at the wedding was not acceptable.  We had made a suggestion to Charlotte to make up for the non-delivery of the contracted services, but she was not interested in responding to our grievances in that way.  Her only concession to us was claiming she did not charge us $700 for her own fee and certain equipment fees, as she usually charges other couples.  We were unaware of these charges until after the wedding, and it was implied that we owed her a 'thank-you' for waiving these hidden costs.

Her conduct and dealings were unprofessional, she does not stand behind her product or contracts, and we would highly warn any bride to hire her for their wedding.  Please choose this company with great caution!

In response to Charlotte:

We, at Rhein's Classic Catering welcome all reviews both good and bad. However when wrongly accused we must defend our company. First off, we would like to say that among the many reviews we have received that this is our first negative review.

After meeting initially with our client we put her in contact with other vendors that assist us with weddings. She fully planned the bar with our approved bartender, and cancelled her and had a friend do it.

*This is entirely FALSE, we NEVER had a contract with this bartender. Her bartender made assumptions when all we were doing is inquiring about prices and what was included. Another example of how she and her vendors do not operate based upon contracts.

She met with our suggested baker and backed out and ordered pies.
*I never met with this baker, nor was she recommended by Charlotte. I only emailed with her. We had on order a $100 cake which really wouldn't make a difference to this baker either way and she did not make an issue for canceling the order. Because Charlotte's labor was much higher than expected, we had to cut out our wedding cake.

She met with the florist and minimized her order.
*I met with this florist and had only hired him to do bouquets/corsages, etc and only inquired about prices to do other items. I never agreed to have him do any other parts of the wedding, but needed to know whether it could be done at a reasonable price. Of which he claimed Baby's Breath centerpieces would costs hundreds of dollars.

She ordered the rentals and the day before she had the rental company remove the already setup chairs because she didn't like the color and used the ones provided by the venue.
*We had these taken back because there were rust marks, stains and NOT the style of chair that I thought we had asked for. We understood that we made the change and were at fault, so we bit the cost because she delivered it for us. She offered us $100 back, but she basically profited about $250 for delivering and removing chairs, which we felt was fair.

In regards to the labor cost. The client asked for an estimate on the labor cost. Based on our experience with setup and cleanup we estimated it a little high to cover anything unexpected.
* We have yet to see the break down of the labor costs, as was promised. It is 2 weeks since the end of our wedding. Also, no refund as promised. 34% labor/gratuity charge is pretty high in my opinion.

Her friend who was in charge of cleanup asked our people to stay and help her clean up. If you have had or are having a wedding, an estimate within $200.00 is pretty close when you have 12 people working a full wedding. She also wanted an estimate on the food. She had several options to choose from. We figured out the estimate based on the highest priced item because if everyone ordered that item the cost would be higher. Not everyone did so she was charged accordingly, hence the fluctuations.
*Again, this is also false, I sent Charlotte a full break down of how many people and who was ordering what menu. I got back one email with one price, 20 minutes later, the price increased about $1-$2 per plate. I asked why and it increased about another $2.

Now the food. She was in for the tasting and loved everything. We prepared the food at our facility and transported it to the Goggleworks. Again, she had a friend in charge of the timeline to save on labor cost. They were 45 minutes late in eating. We had to keep the food hot in warming boxes for that time. Warming boxes will create steam. Her food was not steamed initiallly.
*It shocks us to this day that she stands behind the food she served. And her story behind how the food was prepared keeps changing. The skewers on our kabobs had no signs of burn marks, nor any sign of grilling. Yes we were behind schedule, but show me a wedding that starts perfectly on time. The issues with the food were completely beyond the timing, it was the ingredients of the food that were different that contracted. Charlotte still will not admit for her fault in this matter.

The client was concerned with costs. The facility the wedding was held at does not have a kitchen. When booked the customer needs to cover the cost of all equipment to properly cater the wedding. She was never charged for the equipment because we were far into the planning and she was on a budget. She asked for a significant refund for these issues. She also stated that her guests and other vendors were unhappy with the food. The photographer told us personally how professional we were and how well things were done. Also we noted that the plates came back clean from the guests.
*From day one we had kabobs on our menu choice and was never disclosed of any fees related to equipment rentals. This was never mentioned during our tasting or our emails. Only a phone conversation 2 weeks prior to the event. Completely unprofessional.

In closing we spent a lot of time emailing back and forth with the bride to make sure her day went perfectly. She sent us 104 emails with changes and questions. We feel we did our best under the circumstances and feel sorry that she didn't feel that way.
*I'm sorry, but you are in a business to help people, if email is the way a client prefers to communicate - so be it. We have the right, as you have made no attempt to make things right to voice our experience with you, which still remains to this day the most negative experience during my whole wedding experience. Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

We, at Rhein's Classic Catering welcome all reviews both good and bad. However when wrongly accused we must defend our company. First off, we would like to say that among the many reviews we have received that this is our first negative review.

After meeting initially with our client we put her in contact with other vendors that assist us with weddings. She fully planned the bar with our approved bartender, and cancelled her and had a friend do it. She met with our suggested baker and backed out and ordered pies. She met with the florist and minimized her order. She ordered the rentals and the day before she had the rental company remove the already setup chairs because she didn't like the color and used the ones provided by the venue.

In regards to the labor cost. The client asked for an estimate on the labor cost. Based on our experience with setup and cleanup we estimated it a little high to cover anything unexpected. Her friend who was in charge of cleanup asked our people to stay and help her clean up. If you have had or are having a wedding, an estimate within $200.00 is pretty close when you have 12 people working a full wedding. She also wanted an estimate on the food. She had several options to choose from. We figured out the estimate based on the highest priced item because if everyone ordered that item the cost would be higher. Not everyone did so she was charged accordingly, hence the fluctuations.

Now the food. She was in for the tasting and loved everything. We prepared the food at our facility and transported it to the Goggleworks. Again, she had a friend in charge of the timeline to save on labor cost. They were 45 minutes late in eating. We had to keep the food hot in warming boxes for that time. Warming boxes will create steam. Her food was not steamed initiallly.

The client was concerned with costs. The facility the wedding was held at does not have a kitchen. When booked the customer needs to cover the cost of all equipment to properly cater the wedding. She was never charged for the equipment because we were far into the planning and she was on a budget. She asked for a significant refund for these issues. She also stated that her guests and other vendors were unhappy with the food. The photographer told us personally how professional we were and how well things were done. Also we noted that the plates came back clean from the guests.

In closing we spent a lot of time emailing back and forth with the bride to make sure her day went perfectly. She sent us 104 emails with changes and questions. We feel we did our best under the circumstances and feel sorry that she didn't feel that way.
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Meghan
Wedding:
6/14/2014
2.2/5.0
For our 6/14/14 wedding we had chosen a menu with Rhein's Classic Catering of appetizers served during cocktail hour followed by a taco bar buffet that consisted of steak, chicken, and fish tacos with a bean and corn salad, cornbread, and assorted taco toppings (lettuce, tomato, salsa, guacamole, etc.) Upon our return from our honeymoon we found out from some of our wedding guests that the last 3 tables that were called up to the buffet were not able to have any sort of a "dinner". For the last 3 tables there was no chicken or steak left, only fish. There was also no cornbread, bean and corn salsa, lettuce, or guacamole left. This was extremely embarrassing to hear from our guests. We had no idea how bad it was and Rhein's Classic Catering made no attempt to notify us that they had run out of food at our wedding. As a professional catering company, we had trusted that they had the knowledge and experience to provide an appropriate amount of food for our 133 guests. Having a professional catering company run out of food for a wedding of this size is extremely unprofessional in our eyes. While my husband and I had the time of our lives that day, we were deeply saddened and very embarrassed to hear about the food issue from our guests. When we contacted the owner of Rhein's Classic Catering to communicate our disappointments with her, we received this response: "Thank you. I appreciate all feedback. I have no idea why the bridal party wasn't served as we always do that at every wedding. Since I couldn't attend the meeting because of walking I wasn't aware of the 2 buffet lines. Mary has been doing this for years and should have handled your concerns. I can only apologize for them and my assistant that does all the contracts. Again thank you. I wish you all the best in your lives together." Contact meghan.duffey@gmail.com if you have questions about our experience with this caterer as the review allows limited characters and we had additional problems.
For our 6/14/14 wedding we had chosen a menu with Rhein's Classic Catering of appetizers served during cocktail hour Read more...
For our 6/14/14 wedding we had chosen a menu with Rhein's Classic Catering of appetizers served during cocktail hour followed by a taco bar buffet that consisted of steak, chicken, and fish tacos with a bean and corn salad, cornbread, and assorted taco toppings (lettuce, tomato, salsa, guacamole, etc.) Upon our return from our honeymoon we found out from some of our wedding guests that the last 3 tables that were called up to the buffet were not able to have any sort of a "dinner". For the last 3 tables there was no chicken or steak left, only fish. There was also no cornbread, bean and corn salsa, lettuce, or guacamole left. This was extremely embarrassing to hear from our guests. We had no idea how bad it was and Rhein's Classic Catering made no attempt to notify us that they had run out of food at our wedding. As a professional catering company, we had trusted that they had the knowledge and experience to provide an appropriate amount of food for our 133 guests. Having a professional catering company run out of food for a wedding of this size is extremely unprofessional in our eyes. While my husband and I had the time of our lives that day, we were deeply saddened and very embarrassed to hear about the food issue from our guests. When we contacted the owner of Rhein's Classic Catering to communicate our disappointments with her, we received this response: "Thank you. I appreciate all feedback. I have no idea why the bridal party wasn't served as we always do that at every wedding. Since I couldn't attend the meeting because of walking I wasn't aware of the 2 buffet lines. Mary has been doing this for years and should have handled your concerns. I can only apologize for them and my assistant that does all the contracts. Again thank you. I wish you all the best in your lives together." Contact meghan.duffey@gmail.com if you have questions about our experience with this caterer as the review allows limited characters and we had additional problems. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
1.8/5.0
Unhappy with services, overpriced for what you really get. Servers looked like they were serving prisoners not wedding guest. They also only gave guest a spoonful (small spoon) of food. It made my guests complain and ask for more and when they would ask servers gave them attitude. This is the only vendor I had problems with.
Unhappy with services, overpriced for what you really get. Servers looked like they were serving prisoners not wedding Read more...
Unhappy with services, overpriced for what you really get. Servers looked like they were serving prisoners not wedding guest. They also only gave guest a spoonful (small spoon) of food. It made my guests complain and ask for more and when they would ask servers gave them attitude. This is the only vendor I had problems with. Read less
Services Used: Catering, Wedding Planning
Rhein's Classic Catering responded with the following comments:

Rhein's Classic Catering appreciates all reviews. We are known for our service as you can see in all the reviews. At the end of the evening I always ask the bride and groom if they were pleased with everything and I was told they were extremely happy by them. Because we care I would really like more details please. As far as the food we serve all guests in the buffet line and then call them back for seconds. Plus we did send all leftover food, as always, home with the bride and groom. I wish you both happiness in your marriage.
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Bmartin86
Wedding:
10/1/2011
1.0/5.0
Absolutely worst business I had to deal with in the whole wedding process. Both friends and family read and listened to the messages received from Charlotte (the owner)and all thought she had no idea what she was doing. I was quoted differently twice and had to go back and find our original quote and show it to her since she was giving me a total $400 more then original. Don't expect a break down of what everything costs because you won't get one. After awhile my maid of honor had to get involved and after talking to her more then 3 times Charlotte had no idea who she was! She seemed perfect upon our initial meeting but after that it went downhill fast. With all the good reviews out there I can only come to the conclusion that since she is older her age and health may be starting to affect her work. Sounds terrible I know but I really think this is whats happening. Was not worth the stress of dealing with her even if the food was OKAY (still way overpriced though).
Absolutely worst business I had to deal with in the whole wedding process. Both friends and family read and listened to Read more...
Absolutely worst business I had to deal with in the whole wedding process. Both friends and family read and listened to the messages received from Charlotte (the owner)and all thought she had no idea what she was doing. I was quoted differently twice and had to go back and find our original quote and show it to her since she was giving me a total $400 more then original. Don't expect a break down of what everything costs because you won't get one. After awhile my maid of honor had to get involved and after talking to her more then 3 times Charlotte had no idea who she was! She seemed perfect upon our initial meeting but after that it went downhill fast. With all the good reviews out there I can only come to the conclusion that since she is older her age and health may be starting to affect her work. Sounds terrible I know but I really think this is whats happening. Was not worth the stress of dealing with her even if the food was OKAY (still way overpriced though). Read less
Services Used: Catering
Rhein's Classic Catering responded with the following comments:

We appreciate all feedback from our brides. I totally disagree with this review as in the beginning we started planning a very nice wedding and earlier this year I received a call from a relative stating the wedding might not happen. No explanation. So I suggested a few less expensive menues to try and resolve whatever the issue was. At no time was I introduced to the maid of honor tho the name Patti was mentioned in our conversation once or twice. And I did inquire who Patti was to no avail. At the end of the reception last week my staff was told everything was great and they received leftovers to take home. As far as my health and age I think that is not even an issue. Other than catering for physicians I have not seen one for at least 15 years if not longer. If they had requested Bulgogi or West African Peanut Soup or Gyosas they would have gotten them. I have my reputation for service, quality and attention to detail and I will stand behind it 100%.

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2333 Penn Ave., Reading, PA 19609 See On Map
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