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ridesforbrides.ca

Whitby , ON
CONTACT US
CONTACT US

LOCATION

44gabrielle cres
Whitby, ON CA L1R 3M5 (map)

PHONE

905-424-4554

WEBSITE

View website
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ABOUT US

ridesforbrides have been the #1 choice for the leading wedding professionals in the durham region & east gta since 1978, we offer the services of professional transportation co-ordinator... Read more
ridesforbrides have been the #1 choice for the leading wedding professionals in the durham region & east gta since 1978, we offer the services of professional transportation co-ordinator with over 30 years in the luxury transport service all redcarpet packages include .uniformed chauffeur, vehicles dressed with ribbons & bows, complimentary champagne with glass toasting flutes,red carpet treatment on entering and exiting limousine,we can customize your package to suit your special requirements on your special day Read less
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Exotic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Sedan, Shuttle
Do you have liability insurance?
Yes

REVIEWS

2.1
out of 5.0
1.7/5.0
2.4/5.0
1.9/5.0
2.6/5.0
2.1/5.0
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H
Wedding:
2/22/2013
0.0/5.0
Extremely poor service driver was erratic juggling coffee and his cell phone cutting vehicles off without signals almost crushed a car and cannot speak proper English and is very rude do not use this service
Services Used: Transportation
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Danie
Wedding:
11/3/2012
5.0/5.0
I read the review about the missed late night pickup and I can't believe we were dealing with the same company. Terry was incredibly nice to us and went through the whole contract with us to make sure we had everything set up. You fill out the pickup times portion of the contract yourself so if that part was missed its the customers own fault. I had such a great experience with Rides. We went out and looked at all the limos and they were beautiful. Thankfully, our favourite was available :) 2 days before our wedding they called us and asked if we'd prefer the SUV limo as it wasn't in use the day of our wedding...free upgrade? Yes, please! Our driver, Tom, was wonderful! He was on time, polite and didn't even complain when we were late when he came to pick us up at the end of the night. Thanks, Tom, Terry and everyone at Rides! I wouldn't hesitate to recommend them to anyone!
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
2.7/5.0
The limo was are few minutes late .. that was forgiven but on the way there the limo broke down .. making us about 30 mins late .. sorta spoiled my day
Services Used: Transportation
Wwnetwork-128
shannon
Wedding:
5/28/2011
1.4/5.0
We got married on May 28th 2011 and not only did the limo overheat and make the bride and bridesmaides 45mins late for the ceremony but they didn\'t even come pick up the bride and groom at the end of the night.\r\n\r\nWe were intereted in their Guys and Dolls package ($530+tax) which was to drive the guys to the church, the girls to the church and then the whole wedding party to the reception. Since we had only the one venue, Terry Wood (the owner) said that for the same price, he would include a late night pickup for the bride and groom. We went with that... and were left waiting out front at the end of the night, watching out guests leave. \r\nWe called him while we stood out front and he argued that they had nothing saying that they were to come pick us up. So we payed $650 (with tax and tip) for two short rides up to our venue??? Nobody would ever go with this service for that amount. \r\n\r\nWe spent the next three weeks trying to settle this. When my dad called him (he was the one who met with Terry to check out the limo), Terry wouldn\'t even return his phone calls. Finally through email, Terry said that the overheating of the limo was out of his control and then they had nothing down on paper saying that we were to be picked up at the end of the night. He was very rude and accusing. What ever happen to \"the customer is always right\"? \r\n\r\nWe are very unpleased with Terry Wood and Rides for Brides and because they were so rude and wouldn\'t give us any sort of compensation we would just like to pass along to those engaged couples looking for a limousine company for their wedding, not to use Rides for Brides (in Whitby, Ontario).
Services Used: Transportation
ridesforbrides.ca responded with the following comments:

i am sorry that our limo did over heat but we had one of our upgraded suv limos @ the brides location in 15 to 20 mins the brides party then took more photos with the suv limo (45min late for wedding. in regards to the late night pick up we did offer a free late night pick up to the bride on our first telephone conversation but the parents of the bride did not book the late night when they filled out the wedding contract which we do have on file ,our contracts clearly shows if there is to be a late night pick up & time of pick up etc.we had 3 limos @ the venue @ 12 30 parked outside the main door as we were on service for another wedding @ the same venue the limos left the venue @ 1 30,the groom call me @ 1 45 saying where was his ""unprintable limo and that he & his bride had been waiting outside the main door from 1 am i told him that i was sure no late nigt pick up had been booked but 1 of our limos was just up the road & we could have a limo to him in 5-10 mins his reply is also unprintable i then ask him what he would like me to do his reply unprintable @ the time of this phone call i was in driving one of the limos from the same venue i had the bride & groom from the other wedding going to the airport we have bluetooth inthe limos the other bride & groom could here the total conversation . i told the groom i would call him in the morning to confrim if he had booked the late night or not i did call his number on the sun as no late night had been booked, the next day the brides mother called i explained no late night had been booked also the groom coments her reply was he was drunk she then told me it was our fault that there was no late pick up i pointed out to her that the late was not on the contract she had fill out & our contract clearly shows if there is to be a late night pick up the time of pick up # of drop offs etc .i then received an email from the dad of the bride saying it was our mistake that the late night had not been booked and that the customer is always right and that our customer service was bad i pointed out to him that i take great pride in the company inregard to customers and that i had left my own 60th birthday party to come to the brides location to make sure that the bride was happy which she told me yes his reply to this was i guess i should not have book the wedding on the same day as your birthday . i do have the contract on file & also the emails i sorry that the limo over heated i did upgrade the the limo and that a late night was not booked but i was still happy to send a limo to pick up the bride & groom but was told what to do with the limo by the groom. Thank you for taking the time to read this reply terry
Wwnetwork-128
D
Wedding:
6/1/2010
1.6/5.0
I was extremely dissatisfied with this company, and mostly my wife was on HER big day, and that made me very angry. There's the whole story at my website if you wish to view, otherwise, I strongly suggest you do not use Rides for Brides.And the vendor did not provide a florist, this site makes me choose one.

http://dontuserides.weebly.com/
Services Used: Transportation
ridesforbrides.ca responded with the following comments:

As a wedding professional who has serviced 1000s of weddings over the past 30 years with 100s of thank you,s from clients, I am sad that a person who i think no body could please can bad mouth my company,make up stories after we had given him a great price of $850-00 instead of our reg price of $1100-00 for his wedding after he had expected that the limo he liked @ a viewing of limos was not avaible some 4 to 5 weeks later as the limo had been booked @ first then cancelled then rebooked i did my best to please him,you will see the type of client he was as in his own words he at first said and i quote when my wife got into the bmw it was beautiful.Her and her mother got in and thought it was amazing'he then later on goes on to turn the car into a crappy bmw,when i spoke to him a week or so later he was not a very nice person to talk to (please see his language in his review i realise i think looking for a (free ride) thank you for taking the time to read my response

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44gabrielle cres, Whitby, ON L1R 3M5 See On Map
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