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Ritz Carlton Huntington Hotel & Spa

Pasadena , CA

LOCATION

1401 South Oak Knoll Avenue
Pasadena, CA 91106 US

PHONE

626-568-3900

WEBSITE

View website
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Wedding Venue

REVIEWS

3.7
out of 5.0
4.1/5.0
3.5/5.0
3.9/5.0
3.5/5.0
3.4/5.0
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hek205
Wedding:
6/21/2008
4.4/5.0
Very expensive but worth it. All our guests were impressed with the food and how beautiful the venue was. The service was also amazing.
Very expensive but worth it. All our guests were impressed with the food and how beautiful the venue was. The service was Read more...
Very expensive but worth it. All our guests were impressed with the food and how beautiful the venue was. The service was also amazing. Read less
Services Used: Wedding Venue
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Blythe
Wedding:
5/17/2008
4.9/5.0
This venue is awesome!! The Langham is the new name for The Ritz-Carlton Pasadena. My husband and I used the Horseshoe Gardens as our ceremony site (but beware... we had to rent umbrellas at $90 each to provide shade!) and the Viennese Ballroom for our reception. The service is first class and Amanda Hardesty (she was our Meetings & Special Events Coordinator), was the best! She took care of our EVERY request with the utmost professionalism and courtesy. This is a five-star venue in every way! Your every wish is really their command... absolutley beautiful venue!
This venue is awesome!! The Langham is the new name for The Ritz-Carlton Pasadena. My husband and I used the Horseshoe Read more...
This venue is awesome!! The Langham is the new name for The Ritz-Carlton Pasadena. My husband and I used the Horseshoe Gardens as our ceremony site (but beware... we had to rent umbrellas at $90 each to provide shade!) and the Viennese Ballroom for our reception. The service is first class and Amanda Hardesty (she was our Meetings & Special Events Coordinator), was the best! She took care of our EVERY request with the utmost professionalism and courtesy. This is a five-star venue in every way! Your every wish is really their command... absolutley beautiful venue! Read less
Services Used: Wedding Cake, Catering, Rentals & Photobooths, Wedding Venue
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Anna
Wedding:
6/24/2007
2.4/5.0
The Ritz Carlton has a reputation of world class service that exceeds expectations. For the price that we paid for the ceremony and reception at this hotel, we definitely did not feel that we got what we paid for. The hotel did not meet our expectations, let alone exceed them. Many things went wrong and it took the hotel over a month to rectify things. We eventually had to escalate it to the GM of the hotel and even then, we felt like our special day was ruined.
The Ritz Carlton has a reputation of world class service that exceeds expectations. For the price that we paid for the Read more...
The Ritz Carlton has a reputation of world class service that exceeds expectations. For the price that we paid for the ceremony and reception at this hotel, we definitely did not feel that we got what we paid for. The hotel did not meet our expectations, let alone exceed them. Many things went wrong and it took the hotel over a month to rectify things. We eventually had to escalate it to the GM of the hotel and even then, we felt like our special day was ruined. Read less
Services Used: Wedding Venue
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J
Wedding:
9/1/2001
3.0/5.0
Although I still love the Ritz Carlton hotels, I found the wedding service we received that day was a little less than what I'd come to expect from such a trusted brand. They switched out the wedding coordinator on us the day of the wedding, which we knew about ahead of time; however, that day of the new wedding the coordinator was practically absent. While the wedding party was waiting to take pictures in the horseshoe garden no one brought us water despite our asking for it ahead of time. Some of the party ran to the bar to get a drink, which only prolonged the pictures because we had to wait for their return.

While I would work with Ritz Carlton again, I've learned that no matter where you go bad service can happen anywhere.

This location has changed hands and is no longer a Ritz Carlton.
Although I still love the Ritz Carlton hotels, I found the wedding service we received that day was a little less than Read more...
Although I still love the Ritz Carlton hotels, I found the wedding service we received that day was a little less than what I'd come to expect from such a trusted brand. They switched out the wedding coordinator on us the day of the wedding, which we knew about ahead of time; however, that day of the new wedding the coordinator was practically absent. While the wedding party was waiting to take pictures in the horseshoe garden no one brought us water despite our asking for it ahead of time. Some of the party ran to the bar to get a drink, which only prolonged the pictures because we had to wait for their return.

While I would work with Ritz Carlton again, I've learned that no matter where you go bad service can happen anywhere.

This location has changed hands and is no longer a Ritz Carlton. Read less
Services Used: Wedding Venue
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