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River City Event Rentals

Sherwood Park , AB

LOCATION

Sherwood Park, AB CA T8A 2J6

PHONE

780-416-6001

WEBSITE

View website
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Rentals & Photobooths

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.4/5.0
4.7/5.0
4.7/5.0
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Anonymous
Wedding:
Recently Married
4.1/5.0
One of the staff members did not seem to know any information. I would ask a question and her response would always be "I think it costs" and she would never check to confirm. I had to ask can you please give me an actual price for everything.

The other staff members seemed very knowledgable! I was allowed to pick up my rental early and was not charged extra. Their array of items seems very vast and their show room is always changing :)
One of the staff members did not seem to know any information. I would ask a question and her response would always be "I Read more...
One of the staff members did not seem to know any information. I would ask a question and her response would always be "I think it costs" and she would never check to confirm. I had to ask can you please give me an actual price for everything.

The other staff members seemed very knowledgable! I was allowed to pick up my rental early and was not charged extra. Their array of items seems very vast and their show room is always changing :) Read less
Services Used: Rentals & Photobooths
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Andrea
Wedding:
7/6/2013
5.0/5.0
Wonderful company to deal with. They prepared everything I needed and made last minute adjustments to my order the week of my wedding. It was great customer service.
Wonderful company to deal with. They prepared everything I needed and made last minute adjustments to my order the week of Read more...
Wonderful company to deal with. They prepared everything I needed and made last minute adjustments to my order the week of my wedding. It was great customer service. Read less
Services Used: Rentals & Photobooths
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KD
Wedding:
7/9/2011
5.0/5.0
I was very pleased with River City Rentals! Friendly staff who were willing to make my vision a reality. Highly recommended!
I was very pleased with River City Rentals! Friendly staff who were willing to make my vision a reality. Highly Read more...
I was very pleased with River City Rentals! Friendly staff who were willing to make my vision a reality. Highly recommended! Read less
Services Used: Rentals & Photobooths, Wedding Venue
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Blake & Britney
Wedding:
2/26/2011
5.0/5.0
Hands down the best rental company around Edmonton!! (and believe me we researched quite a few) They were more than willing to work within our budget, and even matched pricing from another rental company. The wedding designer/coordinator (Jamie) is absolutely amazing!! She helped us create the atmosphere we were looking for on our special day!

They also were very quick to reply on questions, changes to our quotes and in general very helpful with anything we were uncertain about!!
Hands down the best rental company around Edmonton!! (and believe me we researched quite a few) They were more than Read more...
Hands down the best rental company around Edmonton!! (and believe me we researched quite a few) They were more than willing to work within our budget, and even matched pricing from another rental company. The wedding designer/coordinator (Jamie) is absolutely amazing!! She helped us create the atmosphere we were looking for on our special day!

They also were very quick to reply on questions, changes to our quotes and in general very helpful with anything we were uncertain about!! Read less
Services Used: Rentals & Photobooths
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ldsaunders
Wedding:
3/6/2010
3.8/5.0
I was very impressed at the efficiency of their staff. Also the quality of the linens (even the plain white inexpensive tableclothes) were very high quality.
I was very impressed at the efficiency of their staff. Also the quality of the linens (even the plain white inexpensive Read more...
I was very impressed at the efficiency of their staff. Also the quality of the linens (even the plain white inexpensive tableclothes) were very high quality. Read less
Services Used: Rentals & Photobooths
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kayleigh24
Wedding:
2/20/2010
5.0/5.0
River city event rental made the process of renting everything we needed really simple. They were very professional, and renting through them was great! I would definitely recommend them!
River city event rental made the process of renting everything we needed really simple. They were very professional, and Read more...
River city event rental made the process of renting everything we needed really simple. They were very professional, and renting through them was great! I would definitely recommend them! Read less
Services Used: Rentals & Photobooths
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20thCenturyTowers
Wedding:
10/2/2009
5.0/5.0
River City Event Rentals was so professional, so helpful and really generous! They gave us great deals, threw in some free stuff and really knew how to take care of us! Even though we called about 100 times in the few months we were planning with them, they were patient, changed our order every time and still gave us great service and understanding! They are definitely the best event rentals service we ever spoke to and we are so happy we went with them.
River City Event Rentals was so professional, so helpful and really generous! They gave us great deals, threw in some free Read more...
River City Event Rentals was so professional, so helpful and really generous! They gave us great deals, threw in some free stuff and really knew how to take care of us! Even though we called about 100 times in the few months we were planning with them, they were patient, changed our order every time and still gave us great service and understanding! They are definitely the best event rentals service we ever spoke to and we are so happy we went with them. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
1+ year ago
5.0/5.0
River City has the best customer service ever! Had several modifications made on my rentals due to several factors but they have the most patient and understanding crew. It's easy to communicate and I get a reply to my queries so quickly. Delivery and pick up was on time! I also get promotions from the rental, which is great for a bride on a budget! Had some linens taken home inadvertently & got an email right away. I was supposed to be charged but I told them I'm out of town for honeymoon so they waited for few days to get it returned and didn't charge my account for the replacement fee.
River City has the best customer service ever! Had several modifications made on my rentals due to several factors but Read more...
River City has the best customer service ever! Had several modifications made on my rentals due to several factors but they have the most patient and understanding crew. It's easy to communicate and I get a reply to my queries so quickly. Delivery and pick up was on time! I also get promotions from the rental, which is great for a bride on a budget! Had some linens taken home inadvertently & got an email right away. I was supposed to be charged but I told them I'm out of town for honeymoon so they waited for few days to get it returned and didn't charge my account for the replacement fee. Read less
Services Used: Rentals & Photobooths
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