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Riverside Verandah at Courtyard by Marriott-Portland North Harbour

Portland , OR

LOCATION

1231 N Anchor Way
Portland, OR US 97217 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to the Riverside Verandah! We are located in the Courtyard by Marriott-Portland North Harbour just minutes outside of Downtown Portland. Our 10,000 square foot outdoor venue... Read more
Welcome to the Riverside Verandah! We are located in the Courtyard by Marriott-Portland North Harbour just minutes outside of Downtown Portland. Our 10,000 square foot outdoor venue overlooks the Columbia River and features spectacular views of Mt Hood and Mt St Helens. All inclusive packages, superb catering services and hotel sleeping rooms will ensure your day is a complete success from start to finish. Complimentary Marriott Certified Wedding Coordination services are included with every package so you won't have to worry about anything!

Come share your special day with us at the Riverside Verandah....
Please call 503.445.9052 to set up a site tour or to book your date. We still have dates available!
Find us on Facebook! www.facebook.com/portlandriversideverandah Read less

PHOTOS

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REVIEWS

4.6
out of 5.0
4.5/5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.6/5.0
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We loved our wedding on the Riverside Verandah at the Courtyard Marriott! The verandah was absolutely beautiful and the weather was perfect! Charlotte their coordinator was great to work with and she definitely kept me on track with getting things planned. I loved working with her and she made our day run smooth which gave me a chance to just enjoy every moment! The rest of the hotel staff was also very pleasant and great to work with. The hotel itself was supposed to go through a remodel prior to our wedding which did not happen in time so we were a little disappointed. However since the wedding took place outside it didn't matter as much. When they do eventually get the remodel done it will be an even better venue. Just needs a little updating! Another perk to this venue is its location. It is very close to the airport and right off of I-5 which was great for out of town guests. We had a large portion coming in from out of town so it was great that they could take the hotel shuttle over and then have to worry about driving. Also some of our local friends and family rented rooms so they did not have to worry about driving home and could enjoy themselves at our reception. Overall this is a great outdoor venue and once they get their remodel done and some things updated it will be even better!
We loved our wedding on the Riverside Verandah at the Courtyard Marriott! The verandah was absolutely beautiful and the Read more...
We loved our wedding on the Riverside Verandah at the Courtyard Marriott! The verandah was absolutely beautiful and the weather was perfect! Charlotte their coordinator was great to work with and she definitely kept me on track with getting things planned. I loved working with her and she made our day run smooth which gave me a chance to just enjoy every moment! The rest of the hotel staff was also very pleasant and great to work with. The hotel itself was supposed to go through a remodel prior to our wedding which did not happen in time so we were a little disappointed. However since the wedding took place outside it didn't matter as much. When they do eventually get the remodel done it will be an even better venue. Just needs a little updating! Another perk to this venue is its location. It is very close to the airport and right off of I-5 which was great for out of town guests. We had a large portion coming in from out of town so it was great that they could take the hotel shuttle over and then have to worry about driving. Also some of our local friends and family rented rooms so they did not have to worry about driving home and could enjoy themselves at our reception. Overall this is a great outdoor venue and once they get their remodel done and some things updated it will be even better! Read less
Services Used: Wedding Venue
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Nik
Wedding:
6/18/2013
5.0/5.0
It was amazing to have the wedding coordinator there to help with all the planning we didn't think of. The clean up was so nice to have, that's something you don't want to think of when you're trying to enjoy your day. They had decorations around the hotel veranda so it didn't look empty. The fountain and gazebo was so romantic to have.
It was amazing to have the wedding coordinator there to help with all the planning we didn't think of. The clean up was so Read more...
It was amazing to have the wedding coordinator there to help with all the planning we didn't think of. The clean up was so nice to have, that's something you don't want to think of when you're trying to enjoy your day. They had decorations around the hotel veranda so it didn't look empty. The fountain and gazebo was so romantic to have. Read less
Services Used: Wedding Venue
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kristen
Wedding:
9/4/2012
5.0/5.0
Are contract agreement stated that we would only get that prorated price up until a curtain date, because I have been so busy planning my wedding I didn't even think about the expiration of this and was in a panic since i had a block of about 8 rooms i needed. They were very helpful and Charlotte.Marco was the one who saved my stress and honored what we had originally had planned and moved the date to a later date, they are the greatest and really made my life so much easier in the stressful wedding planning. thank you!!
Are contract agreement stated that we would only get that prorated price up until a curtain date, because I have been so Read more...
Are contract agreement stated that we would only get that prorated price up until a curtain date, because I have been so busy planning my wedding I didn't even think about the expiration of this and was in a panic since i had a block of about 8 rooms i needed. They were very helpful and Charlotte.Marco was the one who saved my stress and honored what we had originally had planned and moved the date to a later date, they are the greatest and really made my life so much easier in the stressful wedding planning. thank you!! Read less
Services Used: Travel, Wedding Venue
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Sarah
Wedding:
8/28/2012
5.0/5.0
We enjoyed our wedding at the courtyard portland north harbor so much! Charlotte was very easy to work with and was open and receptive to all of our requests. The space is beautiful and my guests enjoyed it very much.
We enjoyed our wedding at the courtyard portland north harbor so much! Charlotte was very easy to work with and was open Read more...
We enjoyed our wedding at the courtyard portland north harbor so much! Charlotte was very easy to work with and was open and receptive to all of our requests. The space is beautiful and my guests enjoyed it very much. Read less
Services Used: Catering, Wedding Venue
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lora
Wedding:
7/28/2012
5.0/5.0
Our Wedding was wonderful at the Courtyard By Marriot North Harbour!!!!!!!! Our Wedding coordinator Charlotte was absolutely wonderful who was always there to answer all my questions and to make sure everything ran smoothly. The location was absolutely beautiful and all my guests were so pleased. We even ran out of food for our buffet and the marriot made sure to make extra food asap! I would highly recommend this place for a wedding ceremony and reception as well:)
Our Wedding was wonderful at the Courtyard By Marriot North Harbour!!!!!!!! Our Wedding coordinator Charlotte was Read more...
Our Wedding was wonderful at the Courtyard By Marriot North Harbour!!!!!!!! Our Wedding coordinator Charlotte was absolutely wonderful who was always there to answer all my questions and to make sure everything ran smoothly. The location was absolutely beautiful and all my guests were so pleased. We even ran out of food for our buffet and the marriot made sure to make extra food asap! I would highly recommend this place for a wedding ceremony and reception as well:) Read less
Services Used: Catering, Wedding Planning, Lighting & Decor, Wedding Venue
Riverside Verandah at Courtyard by Marriott-Portland North Harbour responded with the following comments:

Thank you for the kind words Lora! Congrats again to you and Alex! :)
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Michelle
Wedding:
8/2/2008
5.0/5.0
We got married on August 2, 2008. I looked a lot of venues before making a decision. Tara was so helpful and the price was something that couldn't be bet! Tara let us mix and match with the foods, helped with the decor and made all of our guests feel comfortable. I was so relaxed on my wedding day knowning that everything was taken care of and the cooridnation was moving right along. Thanks Tara for such a wonderful day!

Michelle and Scott Ewaniec
We got married on August 2, 2008. I looked a lot of venues before making a decision. Tara was so helpful and the price was Read more...
We got married on August 2, 2008. I looked a lot of venues before making a decision. Tara was so helpful and the price was something that couldn't be bet! Tara let us mix and match with the foods, helped with the decor and made all of our guests feel comfortable. I was so relaxed on my wedding day knowning that everything was taken care of and the cooridnation was moving right along. Thanks Tara for such a wonderful day!

Michelle and Scott Ewaniec Read less
Services Used: Wedding Venue
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Mrs.Jackson
Wedding:
8/1/2010
5.0/5.0
Our wedding was outside next to the Columbia River it was a really nice site. Our wedding coordinator was really nice and very professional, after the ceremony they quickly set up for dinner they were quick! We had in house catering everything we selected was delicious and it was set up nicely we had an ice sculpture a variety that they let you select, they gave us really nice spacious rooms to get dressed and ready for my bridal party and for the groomsman as well. Everything went well according to plan. We definitly recommend this venue.
Our wedding was outside next to the Columbia River it was a really nice site. Our wedding coordinator was really nice and Read more...
Our wedding was outside next to the Columbia River it was a really nice site. Our wedding coordinator was really nice and very professional, after the ceremony they quickly set up for dinner they were quick! We had in house catering everything we selected was delicious and it was set up nicely we had an ice sculpture a variety that they let you select, they gave us really nice spacious rooms to get dressed and ready for my bridal party and for the groomsman as well. Everything went well according to plan. We definitly recommend this venue. Read less
Services Used: Wedding Venue
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Janice
Wedding:
5/23/2009
5.0/5.0
Extremely great value! Tara was an utter professional and assisted me with my every needs.
Extremely great value! Tara was an utter professional and assisted me with my every needs.
Extremely great value! Tara was an utter professional and assisted me with my every needs. Read less
Services Used: Wedding Venue
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Karen
Wedding:
8/6/2011
5.0/5.0
I do not even know where to start praising this venue. First off, they offer varied packages to suit almost any budget. My husband and I searched many out-door venues and feel that this one offered so much more than the others. Not to mention, it’s a huge and gorgeous patio with gorgeous views. I booked this venue over a year ago and I’ve been through two event coordinators in that time. The most recent one quit but I was not concerned as the hotel manager, Tim Bathke, also a Certified Wedding Planner, assumed the role with such professionalism and flair. Tim helped me and my family to make what I feel, in my biased opinion, one of the most beautiful outdoor weddings ever. He responded to my emails promptly and provided a wealth of knowledge. On the day of, he helped us adhere to the timeline and kept everything running smoothly. One of the other best things about this venue is that it’s a hotel that is close to the airport. Our guests could book a room at a discounted rate and they offered shuttle service from the airport to the hotel. Again, I cannot praise this venue enough! Our wedding day was absolutely beautiful and I highly, highly recommend this site as a wedding venue!
I do not even know where to start praising this venue. First off, they offer varied packages to suit almost any budget. My Read more...
I do not even know where to start praising this venue. First off, they offer varied packages to suit almost any budget. My husband and I searched many out-door venues and feel that this one offered so much more than the others. Not to mention, it’s a huge and gorgeous patio with gorgeous views. I booked this venue over a year ago and I’ve been through two event coordinators in that time. The most recent one quit but I was not concerned as the hotel manager, Tim Bathke, also a Certified Wedding Planner, assumed the role with such professionalism and flair. Tim helped me and my family to make what I feel, in my biased opinion, one of the most beautiful outdoor weddings ever. He responded to my emails promptly and provided a wealth of knowledge. On the day of, he helped us adhere to the timeline and kept everything running smoothly. One of the other best things about this venue is that it’s a hotel that is close to the airport. Our guests could book a room at a discounted rate and they offered shuttle service from the airport to the hotel. Again, I cannot praise this venue enough! Our wedding day was absolutely beautiful and I highly, highly recommend this site as a wedding venue! Read less
Services Used: Wedding Venue
Riverside Verandah at Courtyard by Marriott-Portland North Harbour responded with the following comments:

Thank you for your great review!
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msking
Wedding:
8/20/2011
4.9/5.0
I loved our wedding on the Verandah! It was the perfect day. The staff was amazing and the food was great. Everything went so smoothly, on time and no major complaints. All my guests raved.
Our only complaint was we changed coordinators 3 times within our planning process. I had been on top of the planning... but other brides it could have been very overwhelming. This sounds like it has been the case in years past.
I loved our wedding on the Verandah! It was the perfect day. The staff was amazing and the food was great. Everything went Read more...
I loved our wedding on the Verandah! It was the perfect day. The staff was amazing and the food was great. Everything went so smoothly, on time and no major complaints. All my guests raved.
Our only complaint was we changed coordinators 3 times within our planning process. I had been on top of the planning... but other brides it could have been very overwhelming. This sounds like it has been the case in years past. Read less
Services Used: Catering, Wedding Venue
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rebb7327
Wedding:
8/22/2010
4.9/5.0
I really can't say enough positive things about our wedding at the Courtyard Marriott North Harbour this past weekend (Sunday). From our very first meeting with the Marriott's wedding coordinator back in January 2010, through the wedding and post wedding follow up with the new wedding coordinator, we have just been so pleased. I have never felt so relaxed and stress free about such a major event before, and I know that it primarily because of the Marriott's exceptional staff.

The head chef was very friendly and personable, and the food was amazing... We had SOOO many people comment on how tasty the (Tuscan Chicken and Pork tenderloin) buffet was. The serving staff was very polite and courteous to our guests during the reception.... Everyone was so professional and highly organized. The wedding coordinator was great in that she was willing to work with us to meet our financial needs, yet still give us a fantastic celebration with bells and whistles that we will never forget. They are very flexible in customizing what each bride/groom need/want. I would highly recommend this venue for any summer events, especially weddings. The setting is gorgeous and you don't even notice the I-5 traffic noise unless you are trying to listen for it. Occasionally a jet goes by that is a little loud, but they are few and far between. I think I only noticed 1 during our 6 hours on the patio. The only negative is that sometimes it can get a little windy in the afternoon since the patio is on the river, but honestly, the staff secured all of the decorations down very well. They also turned off the fountain so that no one would get wet from fountain spray in the wind.

Over all, this is a great bang for your buck venue, especially for Sunday weddings. We highly recommend this venue to any prospective brides. You'll feel comfortable, well taken care of, stress free, and confident knowing that you're getting a great deal at a beautiful setting.
I really can't say enough positive things about our wedding at the Courtyard Marriott North Harbour this past weekend Read more...
I really can't say enough positive things about our wedding at the Courtyard Marriott North Harbour this past weekend (Sunday). From our very first meeting with the Marriott's wedding coordinator back in January 2010, through the wedding and post wedding follow up with the new wedding coordinator, we have just been so pleased. I have never felt so relaxed and stress free about such a major event before, and I know that it primarily because of the Marriott's exceptional staff.

The head chef was very friendly and personable, and the food was amazing... We had SOOO many people comment on how tasty the (Tuscan Chicken and Pork tenderloin) buffet was. The serving staff was very polite and courteous to our guests during the reception.... Everyone was so professional and highly organized. The wedding coordinator was great in that she was willing to work with us to meet our financial needs, yet still give us a fantastic celebration with bells and whistles that we will never forget. They are very flexible in customizing what each bride/groom need/want. I would highly recommend this venue for any summer events, especially weddings. The setting is gorgeous and you don't even notice the I-5 traffic noise unless you are trying to listen for it. Occasionally a jet goes by that is a little loud, but they are few and far between. I think I only noticed 1 during our 6 hours on the patio. The only negative is that sometimes it can get a little windy in the afternoon since the patio is on the river, but honestly, the staff secured all of the decorations down very well. They also turned off the fountain so that no one would get wet from fountain spray in the wind.

Over all, this is a great bang for your buck venue, especially for Sunday weddings. We highly recommend this venue to any prospective brides. You'll feel comfortable, well taken care of, stress free, and confident knowing that you're getting a great deal at a beautiful setting. Read less
Services Used: Wedding Venue
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Stephanie
Wedding:
6/29/2013
4.8/5.0
The Courtyard Marriott Riverside Verandah was an amazing place to have our wedding. Charlotte and the rest of the staff are wonderful and made sure we had everything we needed. She corresponded quickly and professionally to all my crazy emails. It was the perfect mix of an outside wedding with the ability for our guests to stay at the hotel. I could not have asked for a more perfect day! I would highly recommend their beautiful outside location.
The Courtyard Marriott Riverside Verandah was an amazing place to have our wedding. Charlotte and the rest of the staff Read more...
The Courtyard Marriott Riverside Verandah was an amazing place to have our wedding. Charlotte and the rest of the staff are wonderful and made sure we had everything we needed. She corresponded quickly and professionally to all my crazy emails. It was the perfect mix of an outside wedding with the ability for our guests to stay at the hotel. I could not have asked for a more perfect day! I would highly recommend their beautiful outside location. Read less
Services Used: Wedding Venue
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robin
Wedding:
7/30/2011
4.8/5.0
Our venue was beautiful! When we first begin to decide on what venue we wanted we thought of all the things we always wanted…The Verandah had it all….Up until two weeks before the wedding when the original day of coordinator emails us to tell us she will no longer be with the company at the time of our wedding and someone else would be taking over (good thing I had a actual wedding planner outside of the venue). It kinda upset us because she was one of the reasons we decided to go with the venue in the first place. If we did not have our wedding planner outside aside from the one that is suppose to come with the packages it would have been a disaster as far as our vision coming alive. The staff at the Marriott were really nice and flexible in various ways however the fact still remains the contact person left. The GM Tim was good though. He picked up where the previous coordinator left off but at the same time stood back and let my outside planner do her job. Overall the wedding turned out great! The Verandah is beautiful for summer weddings and the surroundings are gorgeous…Venue really good if you would like an outside wedding.
Our venue was beautiful! When we first begin to decide on what venue we wanted we thought of all the things we always Read more...
Our venue was beautiful! When we first begin to decide on what venue we wanted we thought of all the things we always wanted…The Verandah had it all….Up until two weeks before the wedding when the original day of coordinator emails us to tell us she will no longer be with the company at the time of our wedding and someone else would be taking over (good thing I had a actual wedding planner outside of the venue). It kinda upset us because she was one of the reasons we decided to go with the venue in the first place. If we did not have our wedding planner outside aside from the one that is suppose to come with the packages it would have been a disaster as far as our vision coming alive. The staff at the Marriott were really nice and flexible in various ways however the fact still remains the contact person left. The GM Tim was good though. He picked up where the previous coordinator left off but at the same time stood back and let my outside planner do her job. Overall the wedding turned out great! The Verandah is beautiful for summer weddings and the surroundings are gorgeous…Venue really good if you would like an outside wedding. Read less
Services Used: Wedding Venue
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jcj629
Wedding:
7/10/2010
4.8/5.0
We had our wedding here in July 2010 and the staff was wonderful. Very responsive and flexible. It is a great value with a BEAUTIFUL view :) I would highly recommend it.
We had our wedding here in July 2010 and the staff was wonderful. Very responsive and flexible. It is a great value with a Read more...
We had our wedding here in July 2010 and the staff was wonderful. Very responsive and flexible. It is a great value with a BEAUTIFUL view :) I would highly recommend it. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.6/5.0
My overall experience was pretty good . Charlotte was very easy to work with and she was very good at answering all my questions. There was some issues that came up during the wedding and some mistakes having to do with our bill but for the most part I was happy with my experience working with this venue.
My overall experience was pretty good . Charlotte was very easy to work with and she was very good at answering all my Read more...
My overall experience was pretty good . Charlotte was very easy to work with and she was very good at answering all my questions. There was some issues that came up during the wedding and some mistakes having to do with our bill but for the most part I was happy with my experience working with this venue. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.6/5.0
What a beautiful, with a great location, staff, and Hotel!!!
What a beautiful, with a great location, staff, and Hotel!!!
What a beautiful, with a great location, staff, and Hotel!!! Read less
Services Used: Catering, Wedding Planning, Wedding Venue
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Chris'Mrs
Wedding:
5/1/2005
4.6/5.0
We really loved having our wedding at the courtyard, but they insisted we use a tent for our wedding day since there was a slight chance of rain and put us inside for dinner, which defeated the point of having an outdoor wedding. The ceremony was outside and was beautiful, no rain that day, and the flowers and fountain they have made it possible for us to save on our floral budget. The food was great and the wedding planner, Brooke, was amazing. I would recommend this location to anyone!
We really loved having our wedding at the courtyard, but they insisted we use a tent for our wedding day since there was a Read more...
We really loved having our wedding at the courtyard, but they insisted we use a tent for our wedding day since there was a slight chance of rain and put us inside for dinner, which defeated the point of having an outdoor wedding. The ceremony was outside and was beautiful, no rain that day, and the flowers and fountain they have made it possible for us to save on our floral budget. The food was great and the wedding planner, Brooke, was amazing. I would recommend this location to anyone! Read less
Services Used: Wedding Venue
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April_2010_Bride
Wedding:
6/6/2010
3.8/5.0
This place is a wonderful site to have the reception. The only downside is when it rains you have to pay a steep additional amount of money for a tent. Overall the staff was friendly and the food was good.
This place is a wonderful site to have the reception. The only downside is when it rains you have to pay a steep Read more...
This place is a wonderful site to have the reception. The only downside is when it rains you have to pay a steep additional amount of money for a tent. Overall the staff was friendly and the food was good. Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
Recently Married
3.7/5.0
My husband and I didn't have a lot of money to throw a wedding for family and friends coming from all over the country so we wanted to have something close to the airport with affordable accommodations. Overall I was not particularly happy with the inside of the hotel as they were supposed to renovate before my wedding and later told us it wouldn't happen by the date they promised so that was a bit disappointing. Our wedding coordinator wasn't that great, but she was fine to work with. This was a good option for the price but the accommodations could have been better.
My husband and I didn't have a lot of money to throw a wedding for family and friends coming from all over the country so Read more...
My husband and I didn't have a lot of money to throw a wedding for family and friends coming from all over the country so we wanted to have something close to the airport with affordable accommodations. Overall I was not particularly happy with the inside of the hotel as they were supposed to renovate before my wedding and later told us it wouldn't happen by the date they promised so that was a bit disappointing. Our wedding coordinator wasn't that great, but she was fine to work with. This was a good option for the price but the accommodations could have been better. Read less
Services Used: Wedding Venue
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Krisha
Wedding:
7/17/2010
3.4/5.0
It is hard for me to write this review. When I booked my event here the hotel wedding coordinator was amazing, she was the main reason why I booked my event. Well sad to say before my wedding she left. She accepted another position somewhere else. About two weeks before my wedding the Marriott hired her replacement. I wasn't impresses at all with the new hire, but what was I too do, what's done is done. This new lady didn’t listen to what I wanted and kept saying "typically it is done this way". My thought is this is my wedding not your typical wedding. I had told my wedding party to basically just ignore her and listen to me or my husband. We had everything planned out the way we wanted it. More or less this woman was just in the way. An issue came up in the middle of the reception which was in error of the wedding coordinator. I got the manager involved and he was great and handled this situation in a very professional manner and did what he had to do to make it right. I do have to say the price for our wedding package was very reasonable, the food was excellent, the courtyard was decorated beautifully. I have to say my review is based on the coordinator. If weren’t for her my review would be way different. I did hear that she is no longer working there. I just hope they take more time to fill the very big shoes left from their previous coordinator. She was great!!!
It is hard for me to write this review. When I booked my event here the hotel wedding coordinator was amazing, she was the Read more...
It is hard for me to write this review. When I booked my event here the hotel wedding coordinator was amazing, she was the main reason why I booked my event. Well sad to say before my wedding she left. She accepted another position somewhere else. About two weeks before my wedding the Marriott hired her replacement. I wasn't impresses at all with the new hire, but what was I too do, what's done is done. This new lady didn’t listen to what I wanted and kept saying "typically it is done this way". My thought is this is my wedding not your typical wedding. I had told my wedding party to basically just ignore her and listen to me or my husband. We had everything planned out the way we wanted it. More or less this woman was just in the way. An issue came up in the middle of the reception which was in error of the wedding coordinator. I got the manager involved and he was great and handled this situation in a very professional manner and did what he had to do to make it right. I do have to say the price for our wedding package was very reasonable, the food was excellent, the courtyard was decorated beautifully. I have to say my review is based on the coordinator. If weren’t for her my review would be way different. I did hear that she is no longer working there. I just hope they take more time to fill the very big shoes left from their previous coordinator. She was great!!! Read less
Services Used: Wedding Venue
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Angeline
Wedding:
9/1/2013
1.6/5.0
My Wedding Day was a disaster due to poor service and poor communication through this vendor. The day before the wedding they called me and told me I didn't have a room that I had reserved well in advance (the bridesmaid suite) and shoved me into a tiny room, proceeding to tell me I was lucky (as a bride) that I even got a room the night before my wedding since they were booked. The front desk worker hung up on my friend twice when she asked to speak with a manager. I found out my room was given away to one of my guests they got as an upgrade for no reason, my husbands room got checked out to someone else 10 minutes after he checked into it, the front desk was rude to a lot of my guests and didn't call the shuttle to the airport and I had people almost miss their flights home because they "forgot" multiple times, the set up staff didn't remember to come so my mother and bridemaids had to in their dresses use a ladder to hang stuff while my family that had come earlier to help out were told they couldn't do that because it was a safety issue but then when we are trying to take pictures before the wedding they okayed it because they couldn't get ahold of the set up team, we ran out of food and were told people "over ate" in which they didn't and we had about 25 people not show up to the wedding, my poor father didn't get to eat because he was trying to let everyone else go first, there was a small shot glass broken and my personal attendant was handed a broom and told to clean it up, one of my friends had to call and complain about it for them to actually do anything so people wouldn't step on glass, and when my husband and I went to check into our honeymoon suite, they told us it was already checked out when it was apart of our package we paid for and it took 45 minutes for them to resolve the situation. I won't even get into some of the other small service details, but I am very dissapointed as my Husband and I will never get that day back.
My Wedding Day was a disaster due to poor service and poor communication through this vendor. The day before the wedding Read more...
My Wedding Day was a disaster due to poor service and poor communication through this vendor. The day before the wedding they called me and told me I didn't have a room that I had reserved well in advance (the bridesmaid suite) and shoved me into a tiny room, proceeding to tell me I was lucky (as a bride) that I even got a room the night before my wedding since they were booked. The front desk worker hung up on my friend twice when she asked to speak with a manager. I found out my room was given away to one of my guests they got as an upgrade for no reason, my husbands room got checked out to someone else 10 minutes after he checked into it, the front desk was rude to a lot of my guests and didn't call the shuttle to the airport and I had people almost miss their flights home because they "forgot" multiple times, the set up staff didn't remember to come so my mother and bridemaids had to in their dresses use a ladder to hang stuff while my family that had come earlier to help out were told they couldn't do that because it was a safety issue but then when we are trying to take pictures before the wedding they okayed it because they couldn't get ahold of the set up team, we ran out of food and were told people "over ate" in which they didn't and we had about 25 people not show up to the wedding, my poor father didn't get to eat because he was trying to let everyone else go first, there was a small shot glass broken and my personal attendant was handed a broom and told to clean it up, one of my friends had to call and complain about it for them to actually do anything so people wouldn't step on glass, and when my husband and I went to check into our honeymoon suite, they told us it was already checked out when it was apart of our package we paid for and it took 45 minutes for them to resolve the situation. I won't even get into some of the other small service details, but I am very dissapointed as my Husband and I will never get that day back. Read less
Services Used: Wedding Venue

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1231 N Anchor Way, Portland, OR 97217 See On Map
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