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Robbins Bros

Dallas , TX
CONTACT US
CONTACT US

LOCATION

14080 N. Dallas Pkwy, Suite 100
Dallas, TX 75240 US (map)

PHONE

972-385-0614

WEBSITE

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Jewelry

REVIEWS

4.6
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.5/5.0
4.6/5.0
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Vernell & Phillip June 25th, 2016
Wedding:
6/25/2016
1.9/5.0
Rings are overpriced. The same men's diamond wedding band at two other jewelers were $2200-$2400, Robbins brothers had it listed at $3850. This was not the only ring over priced. I will not buy anything there. They are very professional, but over priced.
Rings are overpriced. The same men's diamond wedding band at two other jewelers were $2200-$2400, Robbins brothers had it Read more...
Rings are overpriced. The same men's diamond wedding band at two other jewelers were $2200-$2400, Robbins brothers had it listed at $3850. This was not the only ring over priced. I will not buy anything there. They are very professional, but over priced. Read less
Services Used: Jewelry
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Janelle
Wedding:
6/18/2016
5.0/5.0
They cater to your every need at this place and Molly was absolutely amazing!!! Love my new ring
They cater to your every need at this place and Molly was absolutely amazing!!! Love my new ring
They cater to your every need at this place and Molly was absolutely amazing!!! Love my new ring Read less
Services Used: Jewelry
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Michelle
Wedding:
4/17/2016
4.6/5.0
We used Robin Brother's for my engagement ring and wedding band. The service was amazing! And we got what we wanted. I believe Molly was the person who helped us pick out the engagement ring, and she was extremely helpful!

Two complaints. One is that the platinum engagement ring we purchased continues to bend at the sides, causing small diamonds to pop-out on the sides. They will replace the small diamonds free of charge, but it's a hassle to go in and get this done. I've had it done twice in a year (and the first time it happened I only had the ring for a few months). They couldn't offer a permanent solution, which is frustrating considering it's an expensive purchase! They have amazing hot chocolate :) haha and they definitely know how to treat their customers when it comes to acknowledgement upon arrival. I wish they took appointments for fixing jewelry so that you could do same day pickup (considering what continues to happens with my ring). Two, the wedding band we purchased was priced out for platinum finish (a special request), but upon delivery they increased the price. It was 4 weeks before the wedding, so last minute additions to our budget were not helpful.

Love the rings though. Our good friends just purchased their engagement ring through Robin Brothers as well. It's definitely the place to find that perfect ring and PERFECT diamond.
We used Robin Brother's for my engagement ring and wedding band. The service was amazing! And we got what we wanted. I Read more...
We used Robin Brother's for my engagement ring and wedding band. The service was amazing! And we got what we wanted. I believe Molly was the person who helped us pick out the engagement ring, and she was extremely helpful!

Two complaints. One is that the platinum engagement ring we purchased continues to bend at the sides, causing small diamonds to pop-out on the sides. They will replace the small diamonds free of charge, but it's a hassle to go in and get this done. I've had it done twice in a year (and the first time it happened I only had the ring for a few months). They couldn't offer a permanent solution, which is frustrating considering it's an expensive purchase! They have amazing hot chocolate :) haha and they definitely know how to treat their customers when it comes to acknowledgement upon arrival. I wish they took appointments for fixing jewelry so that you could do same day pickup (considering what continues to happens with my ring). Two, the wedding band we purchased was priced out for platinum finish (a special request), but upon delivery they increased the price. It was 4 weeks before the wedding, so last minute additions to our budget were not helpful.

Love the rings though. Our good friends just purchased their engagement ring through Robin Brothers as well. It's definitely the place to find that perfect ring and PERFECT diamond. Read less
Services Used: Jewelry
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Tammy
Wedding:
1/22/2016
5.0/5.0
This place is wonderful. My fiance got my ring here, and the sales representative spent quite a bit of time helping him pick out and design the perfect ring for me. After our engagement, the ring was just a little too big, so I went to have it sized. I turned it in, and they informed me that it could take several days for them to get the work done, but it could be done sooner. I was shocked when they called me that evening letting me know that my ring was ready for me to pick up! We will be going there to pick up our wedding bands, and I am looking forward to working with them. Just a side note, if you go during the week there are not as many people there as on a weekend, so you won't have to fight a crowd of people.
This place is wonderful. My fiance got my ring here, and the sales representative spent quite a bit of time helping him Read more...
This place is wonderful. My fiance got my ring here, and the sales representative spent quite a bit of time helping him pick out and design the perfect ring for me. After our engagement, the ring was just a little too big, so I went to have it sized. I turned it in, and they informed me that it could take several days for them to get the work done, but it could be done sooner. I was shocked when they called me that evening letting me know that my ring was ready for me to pick up! We will be going there to pick up our wedding bands, and I am looking forward to working with them. Just a side note, if you go during the week there are not as many people there as on a weekend, so you won't have to fight a crowd of people. Read less
Services Used: Jewelry
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Elaine
Wedding:
10/19/2013
4.6/5.0
We bought my engagement ring and wedding band at Robbins Bros and both visits were great. The first time, we were just browsing and didn't make an appointment but they were still able to set us up with a sales rep and we ended up purchasing my engagement ring.

The second time we went there we made an appointment and we didn't have to wait long before talking to the sales rep. He stuck with us for a couple of hours even when my fiancee had to take an urgent call for work. I ended up purchasing my wedding band the same day.
We bought my engagement ring and wedding band at Robbins Bros and both visits were great. The first time, we were just Read more...
We bought my engagement ring and wedding band at Robbins Bros and both visits were great. The first time, we were just browsing and didn't make an appointment but they were still able to set us up with a sales rep and we ended up purchasing my engagement ring.

The second time we went there we made an appointment and we didn't have to wait long before talking to the sales rep. He stuck with us for a couple of hours even when my fiancee had to take an urgent call for work. I ended up purchasing my wedding band the same day. Read less
Services Used: Jewelry
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Private User
Wedding:
6/1/2013
4.8/5.0
We had a great experience at Robbins Bros. We purchased my engagement ring (Tacori) here and later, my fiancé's ring. Rehka was our saleswoman and she was wonderful. She took her time educating us on ring and diamonds, so that we made the purchase that was right for us. I am not sure that they have the best prices around, but I like that they've been in business for years. We purchased my engagement ring but once it was set, decided to upgrade the diamond to one of their "ECHO" diamonds. I get compliments all the time on my ring, completely unsolicited ;)

We also purchased the lifetime warranty and have had my ring "dipped" twice and it looks amazing each time. I can't wait to buy the matching bridal band!!!!
We had a great experience at Robbins Bros. We purchased my engagement ring (Tacori) here and later, my fiancé's ring. Read more...
We had a great experience at Robbins Bros. We purchased my engagement ring (Tacori) here and later, my fiancé's ring. Rehka was our saleswoman and she was wonderful. She took her time educating us on ring and diamonds, so that we made the purchase that was right for us. I am not sure that they have the best prices around, but I like that they've been in business for years. We purchased my engagement ring but once it was set, decided to upgrade the diamond to one of their "ECHO" diamonds. I get compliments all the time on my ring, completely unsolicited ;)

We also purchased the lifetime warranty and have had my ring "dipped" twice and it looks amazing each time. I can't wait to buy the matching bridal band!!!! Read less
Services Used: Jewelry
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Abigale
Wedding:
5/3/2013
4.0/5.0
I love my wedding set!. Have received several complients on it since my wedding. Made the right choice of who to go with for the rings!
I love my wedding set!. Have received several complients on it since my wedding. Made the right choice of who to go with Read more...
I love my wedding set!. Have received several complients on it since my wedding. Made the right choice of who to go with for the rings! Read less
Services Used: Jewelry
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Stephanie
Wedding:
9/21/2012
4.4/5.0
My husband got my ring from Robbins Bros, and it is the most perfect ring! They have an excellent warranty, and offer free cleanings and soldering. The ring sparkles with such gorgeous brilliance!

The only downfall is that we now live in Kansas, and there are no Robbins Bros in Kansas, and so we'll need to make a trip to TX each year for my cleaning, and we'll have to use vacation time, because it takes three days, and would cost us $50 for them to ship it back. So, that's a minor inconvenience, but we do like the excuse to see our friends from DFW.
My husband got my ring from Robbins Bros, and it is the most perfect ring! They have an excellent warranty, and offer free Read more...
My husband got my ring from Robbins Bros, and it is the most perfect ring! They have an excellent warranty, and offer free cleanings and soldering. The ring sparkles with such gorgeous brilliance!

The only downfall is that we now live in Kansas, and there are no Robbins Bros in Kansas, and so we'll need to make a trip to TX each year for my cleaning, and we'll have to use vacation time, because it takes three days, and would cost us $50 for them to ship it back. So, that's a minor inconvenience, but we do like the excuse to see our friends from DFW. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.4/5.0
As soon as I found out my fiance got the engagement ring from Robbins Brothers I think he really has good taste. They have very high classed diamonds and their cut are beautiful. The sales staff inside the stores are very nice and willing to help. We got our wedding bands over their too. However I lost one small diamond on my wedding band through our honeymoon so I took it back for repair ( we bought the insurance). When my husband brought it back after repair I was not happy about what they did. The stone is smaller than the others and by looking at a distance it's kind of obvious. I will bring it back again and hope they can do it right.
As soon as I found out my fiance got the engagement ring from Robbins Brothers I think he really has good taste. They have Read more...
As soon as I found out my fiance got the engagement ring from Robbins Brothers I think he really has good taste. They have very high classed diamonds and their cut are beautiful. The sales staff inside the stores are very nice and willing to help. We got our wedding bands over their too. However I lost one small diamond on my wedding band through our honeymoon so I took it back for repair ( we bought the insurance). When my husband brought it back after repair I was not happy about what they did. The stone is smaller than the others and by looking at a distance it's kind of obvious. I will bring it back again and hope they can do it right. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
BEST SELECTION IN TOWN! I cant brag enough about the staff either they are well trained and not pushy which is a big deal to me.
BEST SELECTION IN TOWN! I cant brag enough about the staff either they are well trained and not pushy which is a big deal Read more...
BEST SELECTION IN TOWN! I cant brag enough about the staff either they are well trained and not pushy which is a big deal to me. Read less
Services Used: Jewelry

MAP

 
14080 N. Dallas Pkwy, Suite 100, Dallas, TX 75240 See On Map
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