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Robbins Bros

Dallas , TX

LOCATION

Dallas, TX US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.3
out of 5.0
4.2/5.0
4.1/5.0
4.5/5.0
4.3/5.0
4.5/5.0
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Brandye10
Wedding:
5/17/2014
4.6/5.0
We worked with Chris Henderson and he was wonderfully helpful! When we went to find the wedding band, he grabbed the Tacori catalogue and spent the time to search the band that was made specifically for my ring design. Tacori took more time than expected to make the wedding band and Chris stayed right on top of it and kept us informed.
Services Used: Jewelry
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Michelle
Wedding:
2/25/2012
2.1/5.0
My husband purchased my engagement ring from Robbins Brothers. He purchased the band and setting from the store in Arlington, TX. The setting her purchased included some smaller stones, but he provided my deceased mother's stone as the main stone for the setting. We got engaged in May and Labor Day weekend, my stone fell out...my mom's stone. We spent several frantic hours searching for it and by some miracle, we found it the next day.

We took the stone and ring back to the store and explained the situation. They acted annoyed and agreed to fix it and try to add extra measures to secure the stone. But overall, they were unhelpful and bothered. It was not a good experience.
Services Used: Jewelry
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Dena
Wedding:
2/26/2011
4.1/5.0
I'd ask for Greg. He was absolutely great. We did have some issues with the suggestions another saleswoman made about the fit of my husband's ring. We had to send it back to be re-sized after the wedding and they're in no hurry to get it back to us.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Robbins Bros were great in picking out my wedding ring. I knew exactly what I wanted; they didn't try to upsell me, or make us purchase a warranty that would be worth more than the ring. My ring had to be ordered from California; it did take a couple of days longer than expected, but when it arrived it was a perfect fit, and exactly what I wanted.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
Robbins Brothers has a wonderful staff that will help you find what you are looking for in a great wedding ring.I purchased a wedding band for my husband that looked great had an amazing design and was long lasting.
Services Used: Jewelry
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Stacy_er
Wedding:
4/4/2009
4.3/5.0
We bought both rings at Robbin's Bros. The selection was great and they are very flexible at making or altering peices to meet your needs. The prices are not always competitive and they did not initially size my ring correctly. Also, we had to have them fix the alteration for us. They were very willing to fix these items and wanted to make us happy, it was just time consuming and a little frustrating that it wasn't done right the first time. Still, they did make everything right for us and worked hard to accommodate our needs.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The have all the good collections available at Robbins Bros.I narrowed it down to a set of rings thanks to the sales people.I was confident and relaxed through the whole process.
Services Used: Jewelry
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Sarah
Wedding:
10/25/2008
4.4/5.0
The engagement ring and wedding band were both purchased from here. We received very professional service both times, however, it was not mentioned that the engagement ring was paladium and the wedding band was white gold. They did offer to build a paladium replica of the band, but not for a very good price. The rings are beautiful, but we will just be getting the rhodium plating until we can fine an economical substitute.
Services Used: Jewelry
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cfox84
Wedding:
10/18/2008
1.8/5.0
Robbins Bros has a great selection and everyone is very friendly when you arrive, offering drinks, etc. However, once we picked up the ring it was one bad experience after another. They messed my ring up 3 times and it took over a month until we received it in the correct condition. Once while sitting and waiting for my ring, one of the employees told me about how he had gotten into a bar fight and spent the night in jail--very unprofessional! I wrote a letter to the corporate office in great detail about all the issues we had, but never heard back. I would suggest visiting as you cannot beat the selection, determine what you like, and then find another place to buy it!
Services Used: Jewelry
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MSHutch34
Wedding:
9/20/2008
4.6/5.0
I love my ring and I would not trade it for the world. The service we received at Robbins Bros was amazing and we couldn't have asked for better. The only thing I would take into consideration is the price. There products are a tad pricey for what you get.
Services Used: Jewelry
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ean0003
Wedding:
8/16/2008
4.2/5.0
My husband purchased my engagement ring here and then we later purchased our wedding bands here as well. They are a little pricey, but have good service!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
They showed us some nice sets at good prices.We walked away with a ring that both my husband and I where happy with.Their staff service was nice and we got all the help and information you would expect.Very pleased!
Services Used: Jewelry
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TheNewMrsN
Wedding:
8/2/2008
5.0/5.0
Robbins Bros is one of the best Jewelry stores to buy Engagement Rings/Wedding Bands at. I was so happy and proud to wear the ring my husband got me and loved how he was able to pick the stone he wanted as well as the type of band and have it made to his own special liking just for me! they are wonderful with their services and do their best to make you and your fiance as happy as you can be! I definitely recommend this store to everyone!!.......
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Love buying jewelry from this locations.Rings and necklaces are always on sale when I go on the weekend and they have a very able staff.I loved the wedding ring my husband purchased from here.It is a very lovely designed ring that has quality diamonds.
Services Used: Jewelry
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Jennifer
Wedding:
5/24/2008
5.0/5.0
Robbins Bros is awesome in Dallas! It is such a wonderful experience every time you visit... they are professional, genuine, kind, and just an all around excellent company. We will definitely make future purchases from them or any of their stores.
Services Used: Jewelry
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Ple
Wedding:
4/26/2008
4.3/5.0
I love my rings. We searched all over the Dallas area for an engagement ring and band to match and Robbins Bros definately had the best selection. If you can't find a ring there, then just get a rubber band to wear. I didn't know what I was looking for and they were very patient and gave me many selections to choose from and try on. When we finally decided on the band, we then had to pick out the diamond and our sales guy was very good with us. He gave us a very good deal and we would definately recommend going there to pick out your rings. In fact, we went back to get the wedding band afterwards.
Services Used: Jewelry
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Karolina
Wedding:
3/17/2007
5.0/5.0
great place with nice service
Services Used: Jewelry
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