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Robbins Bros

Dallas , TX

LOCATION

Dallas, TX US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.3
out of 5.0
4.2/5.0
4.1/5.0
4.5/5.0
4.3/5.0
4.5/5.0
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Brandye10
Wedding:
5/17/2014
4.6/5.0
We worked with Chris Henderson and he was wonderfully helpful! When we went to find the wedding band, he grabbed the Tacori catalogue and spent the time to search the band that was made specifically for my ring design. Tacori took more time than expected to make the wedding band and Chris stayed right on top of it and kept us informed.
We worked with Chris Henderson and he was wonderfully helpful! When we went to find the wedding band, he grabbed the Read more...
We worked with Chris Henderson and he was wonderfully helpful! When we went to find the wedding band, he grabbed the Tacori catalogue and spent the time to search the band that was made specifically for my ring design. Tacori took more time than expected to make the wedding band and Chris stayed right on top of it and kept us informed. Read less
Services Used: Jewelry
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Michelle
Wedding:
2/25/2012
2.1/5.0
My husband purchased my engagement ring from Robbins Brothers. He purchased the band and setting from the store in Arlington, TX. The setting her purchased included some smaller stones, but he provided my deceased mother's stone as the main stone for the setting. We got engaged in May and Labor Day weekend, my stone fell out...my mom's stone. We spent several frantic hours searching for it and by some miracle, we found it the next day.

We took the stone and ring back to the store and explained the situation. They acted annoyed and agreed to fix it and try to add extra measures to secure the stone. But overall, they were unhelpful and bothered. It was not a good experience.
My husband purchased my engagement ring from Robbins Brothers. He purchased the band and setting from the store in Read more...
My husband purchased my engagement ring from Robbins Brothers. He purchased the band and setting from the store in Arlington, TX. The setting her purchased included some smaller stones, but he provided my deceased mother's stone as the main stone for the setting. We got engaged in May and Labor Day weekend, my stone fell out...my mom's stone. We spent several frantic hours searching for it and by some miracle, we found it the next day.

We took the stone and ring back to the store and explained the situation. They acted annoyed and agreed to fix it and try to add extra measures to secure the stone. But overall, they were unhelpful and bothered. It was not a good experience. Read less
Services Used: Jewelry
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Dena
Wedding:
2/26/2011
4.1/5.0
I'd ask for Greg. He was absolutely great. We did have some issues with the suggestions another saleswoman made about the fit of my husband's ring. We had to send it back to be re-sized after the wedding and they're in no hurry to get it back to us.
I'd ask for Greg. He was absolutely great. We did have some issues with the suggestions another saleswoman made about the Read more...
I'd ask for Greg. He was absolutely great. We did have some issues with the suggestions another saleswoman made about the fit of my husband's ring. We had to send it back to be re-sized after the wedding and they're in no hurry to get it back to us. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Robbins Bros were great in picking out my wedding ring. I knew exactly what I wanted; they didn't try to upsell me, or make us purchase a warranty that would be worth more than the ring. My ring had to be ordered from California; it did take a couple of days longer than expected, but when it arrived it was a perfect fit, and exactly what I wanted.
Robbins Bros were great in picking out my wedding ring. I knew exactly what I wanted; they didn't try to upsell me, or Read more...
Robbins Bros were great in picking out my wedding ring. I knew exactly what I wanted; they didn't try to upsell me, or make us purchase a warranty that would be worth more than the ring. My ring had to be ordered from California; it did take a couple of days longer than expected, but when it arrived it was a perfect fit, and exactly what I wanted. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
Robbins Brothers has a wonderful staff that will help you find what you are looking for in a great wedding ring.I purchased a wedding band for my husband that looked great had an amazing design and was long lasting.
Robbins Brothers has a wonderful staff that will help you find what you are looking for in a great wedding ring.I Read more...
Robbins Brothers has a wonderful staff that will help you find what you are looking for in a great wedding ring.I purchased a wedding band for my husband that looked great had an amazing design and was long lasting. Read less
Services Used: Jewelry
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Stacy_er
Wedding:
4/4/2009
4.3/5.0
We bought both rings at Robbin's Bros. The selection was great and they are very flexible at making or altering peices to meet your needs. The prices are not always competitive and they did not initially size my ring correctly. Also, we had to have them fix the alteration for us. They were very willing to fix these items and wanted to make us happy, it was just time consuming and a little frustrating that it wasn't done right the first time. Still, they did make everything right for us and worked hard to accommodate our needs.
We bought both rings at Robbin's Bros. The selection was great and they are very flexible at making or altering peices to Read more...
We bought both rings at Robbin's Bros. The selection was great and they are very flexible at making or altering peices to meet your needs. The prices are not always competitive and they did not initially size my ring correctly. Also, we had to have them fix the alteration for us. They were very willing to fix these items and wanted to make us happy, it was just time consuming and a little frustrating that it wasn't done right the first time. Still, they did make everything right for us and worked hard to accommodate our needs. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The have all the good collections available at Robbins Bros.I narrowed it down to a set of rings thanks to the sales people.I was confident and relaxed through the whole process.
The have all the good collections available at Robbins Bros.I narrowed it down to a set of rings thanks to the sales Read more...
The have all the good collections available at Robbins Bros.I narrowed it down to a set of rings thanks to the sales people.I was confident and relaxed through the whole process. Read less
Services Used: Jewelry
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Sarah
Wedding:
10/25/2008
4.4/5.0
The engagement ring and wedding band were both purchased from here. We received very professional service both times, however, it was not mentioned that the engagement ring was paladium and the wedding band was white gold. They did offer to build a paladium replica of the band, but not for a very good price. The rings are beautiful, but we will just be getting the rhodium plating until we can fine an economical substitute.
The engagement ring and wedding band were both purchased from here. We received very professional service both times, Read more...
The engagement ring and wedding band were both purchased from here. We received very professional service both times, however, it was not mentioned that the engagement ring was paladium and the wedding band was white gold. They did offer to build a paladium replica of the band, but not for a very good price. The rings are beautiful, but we will just be getting the rhodium plating until we can fine an economical substitute. Read less
Services Used: Jewelry
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cfox84
Wedding:
10/18/2008
1.8/5.0
Robbins Bros has a great selection and everyone is very friendly when you arrive, offering drinks, etc. However, once we picked up the ring it was one bad experience after another. They messed my ring up 3 times and it took over a month until we received it in the correct condition. Once while sitting and waiting for my ring, one of the employees told me about how he had gotten into a bar fight and spent the night in jail--very unprofessional! I wrote a letter to the corporate office in great detail about all the issues we had, but never heard back. I would suggest visiting as you cannot beat the selection, determine what you like, and then find another place to buy it!
Robbins Bros has a great selection and everyone is very friendly when you arrive, offering drinks, etc. However, once we Read more...
Robbins Bros has a great selection and everyone is very friendly when you arrive, offering drinks, etc. However, once we picked up the ring it was one bad experience after another. They messed my ring up 3 times and it took over a month until we received it in the correct condition. Once while sitting and waiting for my ring, one of the employees told me about how he had gotten into a bar fight and spent the night in jail--very unprofessional! I wrote a letter to the corporate office in great detail about all the issues we had, but never heard back. I would suggest visiting as you cannot beat the selection, determine what you like, and then find another place to buy it! Read less
Services Used: Jewelry
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MSHutch34
Wedding:
9/20/2008
4.6/5.0
I love my ring and I would not trade it for the world. The service we received at Robbins Bros was amazing and we couldn't have asked for better. The only thing I would take into consideration is the price. There products are a tad pricey for what you get.
I love my ring and I would not trade it for the world. The service we received at Robbins Bros was amazing and we couldn't Read more...
I love my ring and I would not trade it for the world. The service we received at Robbins Bros was amazing and we couldn't have asked for better. The only thing I would take into consideration is the price. There products are a tad pricey for what you get. Read less
Services Used: Jewelry
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