Nophoto 130
(9)

Robbins Bros

Schaumburg , IL

LOCATION

Schaumburg, IL US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.6
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.4/5.0
4.7/5.0
Sort by
Default vendor profile pic
jessisue
Wedding:
7/10/2010
3.0/5.0
So my ring is absolutely gorgeous. It is just what I wanted. My fiance did an excellent job! And Robbins Bros offers a lot of incentives to buy from them - a free wedding-planning website, a $200 gift card (with the purchase of ring insurance,) and a courtesy phone number for information on anything from tow-trucks for a flat tire to good restaurants while you're on vacation. They also know how to make the customer comfortable. All that being said, I do have one complaint about Robbins Bros. Not all of the staff was fully informed on their jewelry. I had to go up to the store 3 separate times AFTER I'd gotten my ring to get it resized. There were two separate people who were unclear on how the rings are sized to begin with, and on how to do a proper sizing of the finger. I started out thinking I needed a size 8, when really I needed a size 6! And the ring had never been resized when my fiance bought the ring, it was only after 2 trips up there that I was able to get the ring resized. And even worse, they didn't offer me anything for all the trouble it was just to get my ring the right size! If you do decide to use Robbins Bros, which I do recommend doing (as they make it simple for you to buy the ring,) just be sure that you get a salesperson who actually KNOWS about the product, and KNOWS how to measure for ring size PROPERLY.
So my ring is absolutely gorgeous. It is just what I wanted. My fiance did an excellent job! And Robbins Bros offers a lot Read more...
So my ring is absolutely gorgeous. It is just what I wanted. My fiance did an excellent job! And Robbins Bros offers a lot of incentives to buy from them - a free wedding-planning website, a $200 gift card (with the purchase of ring insurance,) and a courtesy phone number for information on anything from tow-trucks for a flat tire to good restaurants while you're on vacation. They also know how to make the customer comfortable. All that being said, I do have one complaint about Robbins Bros. Not all of the staff was fully informed on their jewelry. I had to go up to the store 3 separate times AFTER I'd gotten my ring to get it resized. There were two separate people who were unclear on how the rings are sized to begin with, and on how to do a proper sizing of the finger. I started out thinking I needed a size 8, when really I needed a size 6! And the ring had never been resized when my fiance bought the ring, it was only after 2 trips up there that I was able to get the ring resized. And even worse, they didn't offer me anything for all the trouble it was just to get my ring the right size! If you do decide to use Robbins Bros, which I do recommend doing (as they make it simple for you to buy the ring,) just be sure that you get a salesperson who actually KNOWS about the product, and KNOWS how to measure for ring size PROPERLY. Read less
Services Used: Jewelry
Default vendor profile pic
Brittany
Wedding:
6/27/2009
5.0/5.0
We actually visited their Lombard, IL location (which has since closed its doors), but we were treated with the utmost respect there. We purchased my engagement ring and our wedding bands there, and the service was exceptional. I had to get my engagement ring resized after losing some weight, and we barely had to wait one hour for them to complete the work. Though this location has shut down, I am glad to hear that the other Chicago area stores are still open - we'll get our bands cleaned there. The quality of our jewelry is exceptional, and we purchased some very unique pieces that elicit many compliments.
We actually visited their Lombard, IL location (which has since closed its doors), but we were treated with the utmost Read more...
We actually visited their Lombard, IL location (which has since closed its doors), but we were treated with the utmost respect there. We purchased my engagement ring and our wedding bands there, and the service was exceptional. I had to get my engagement ring resized after losing some weight, and we barely had to wait one hour for them to complete the work. Though this location has shut down, I am glad to hear that the other Chicago area stores are still open - we'll get our bands cleaned there. The quality of our jewelry is exceptional, and we purchased some very unique pieces that elicit many compliments. Read less
Services Used: Jewelry
Default vendor profile pic
flamingokesh
Wedding:
6/14/2009
4.5/5.0
It is too bad that Robbins Bros. has gone out of business, because they were very professional, had a huge variety, and were great to work with.
It is too bad that Robbins Bros. has gone out of business, because they were very professional, had a huge variety, and Read more...
It is too bad that Robbins Bros. has gone out of business, because they were very professional, had a huge variety, and were great to work with. Read less
Services Used: Jewelry
130x130 sq 1231039286406 theknotpicture
Jennifer
Wedding:
6/13/2009
5.0/5.0
Robbins Bros was GREAT! I'm upset that their Illinois locations have been shut down :(! I bought my wife's engagement ring and wedding band here and both were GORGEOUS and extremely well made. For a chain jewelry store, they are the best I've ever seen in quality and style! Furthermore, being a larger national chain, they are able to offer lower prices than a small local jeweler would be able to, so you get the quality of a professional jewelry with the price of a large retail jewelry chain. I would go back a hundred times (except that the Illinois locations are closed), and if I ever happen to live within 200 miles of their other stores, I will go back for anniversary ring(s) and other jewelry. The only thing I experienced a bit of a problem with was that they didn't accept payment over the phone or online, and I was out of town for three months while paying off the engagement ring. After I had explained my situation, though, they were more than willing to accept phone payments, so it worked out wonderfully.
Robbins Bros was GREAT! I'm upset that their Illinois locations have been shut down :(! I bought my wife's engagement ring Read more...
Robbins Bros was GREAT! I'm upset that their Illinois locations have been shut down :(! I bought my wife's engagement ring and wedding band here and both were GORGEOUS and extremely well made. For a chain jewelry store, they are the best I've ever seen in quality and style! Furthermore, being a larger national chain, they are able to offer lower prices than a small local jeweler would be able to, so you get the quality of a professional jewelry with the price of a large retail jewelry chain. I would go back a hundred times (except that the Illinois locations are closed), and if I ever happen to live within 200 miles of their other stores, I will go back for anniversary ring(s) and other jewelry. The only thing I experienced a bit of a problem with was that they didn't accept payment over the phone or online, and I was out of town for three months while paying off the engagement ring. After I had explained my situation, though, they were more than willing to accept phone payments, so it worked out wonderfully. Read less
Services Used: Jewelry
Default vendor profile pic
Amanda
Wedding:
1/3/2009
4.8/5.0
Robbins Bros was a great vendor for my engagement ring and our wedding bands. They always provide great customer service, they have a wonderful selection of products, and seem to be reasonably priced. The diamond/setting lifetime warrenties are great, and they were very easy to work with when my wedding band came back sized appropriately, but didn't fit with my engagment ring's setting.

It's also really convenient that they have so many locations throughout the city; I've been able to stop in for a cleaning at the various Chicago-land locations while being out and about.
Robbins Bros was a great vendor for my engagement ring and our wedding bands. They always provide great customer service, Read more...
Robbins Bros was a great vendor for my engagement ring and our wedding bands. They always provide great customer service, they have a wonderful selection of products, and seem to be reasonably priced. The diamond/setting lifetime warrenties are great, and they were very easy to work with when my wedding band came back sized appropriately, but didn't fit with my engagment ring's setting.

It's also really convenient that they have so many locations throughout the city; I've been able to stop in for a cleaning at the various Chicago-land locations while being out and about. Read less
Services Used: Jewelry
Default vendor profile pic
jgmelger
Wedding:
9/27/2008
5.0/5.0
My husband and I were beginning our education on diamonds and went to two jewelers. One was a high end jeweler in downtown Chicago, the other was Robbins Bros. We were treated MUCH better at Robbins Bros, and their selection and cost was much better too! We selected the setting together, and a few months later when my husband was ready to purchase the diamond, the sales team remembered him and still had all our information saved. We've recommended Robbins Bros. to our friends, and had three couples purchase their rings there because of our recommendation!
My husband and I were beginning our education on diamonds and went to two jewelers. One was a high end jeweler in downtown Read more...
My husband and I were beginning our education on diamonds and went to two jewelers. One was a high end jeweler in downtown Chicago, the other was Robbins Bros. We were treated MUCH better at Robbins Bros, and their selection and cost was much better too! We selected the setting together, and a few months later when my husband was ready to purchase the diamond, the sales team remembered him and still had all our information saved. We've recommended Robbins Bros. to our friends, and had three couples purchase their rings there because of our recommendation! Read less
Services Used: Jewelry
Default vendor profile pic
Thomas
Wedding:
6/28/2008
4.4/5.0
Would not get a plain mens band there, way cheaper at other stores.
Great selection for womens bands though. My wife changed her mind on her band 2 weeks before and we were still able to get something she loved within time.
Very professional.
Would not get a plain mens band there, way cheaper at other stores.
Great selection for womens bands though. My wife Read more...
Would not get a plain mens band there, way cheaper at other stores.
Great selection for womens bands though. My wife changed her mind on her band 2 weeks before and we were still able to get something she loved within time.
Very professional. Read less
Services Used: Jewelry
Default vendor profile pic
gnomequeen
Wedding:
7/28/2007
5.0/5.0
Exceptional quality and customer service. Would reccomend to anyone looking for wedding jewely.
Exceptional quality and customer service. Would reccomend to anyone looking for wedding jewely.
Exceptional quality and customer service. Would reccomend to anyone looking for wedding jewely. Read less
Services Used: Jewelry
130x130 sq 1213665355867 dscf1742
Anonymous
Wedding:
2+ years ago
5.0/5.0
Great service and great quality
Great service and great quality
Great service and great quality Read less
Services Used: Jewelry
Thanks for visiting the vendor listing for Robbins Bros
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220