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Robyn Lynne, Inc.

Lakeland , FL
CONTACT US
CONTACT US

LOCATION

Oakbridge Centre, 3674 Harden Blvd.
Lakeland, FL 33803 US (map)

PHONE

863-682-1414

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Robyn Lynne is proud of our 35-year history serving the Polk County area and beyond. We specialize in Bridal, Prom, Pageants, Quinceanera and Special Occasions. We are a full-service... Read more
Robyn Lynne is proud of our 35-year history serving the Polk County area and beyond. We specialize in Bridal, Prom, Pageants, Quinceanera and Special Occasions. We are a full-service Bridal Salon with the intention of providing the best possible setting for brides to select the perfect wedding dress. We know how exhausting planning for weddings and special occasions can be, so we set out to design a welcoming atmosphere where you, our customers would feel as comfortable and relaxed as you would in your own homes. Our goal is to provide exceptional service and to make your experience one worth remembering. Read less
Dress & Attire , Jewelry

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Bridal appointments are not required but they are preferred on Saturdays. We try our best to accommodate walk-ins however, our appointments will take priority. We apologize for any inconvenience this may cause and appreciate the opportunity to serve you.
What is the typical turn-around time for a dress?
It can take up to 6 months to special order a bridal gown. Sometimes longer if there are custom changes made to the dress.
Do you carry new or once worn gowns?
We carry new gowns only.
How often do you receive new dresses?
We receive dresses twice a year, Fall and Spring.
Do you provide any guarantees/warrantees of any kind?
All of our gowns are 100% authentic and you can verify that we are a authorized retailer by searching on the specific retailers website.
Do you have a seamstress onsite?
We have two seamstresses that we refer to our brides. We have worked with them for several years and trust the work they do.
In addition to wedding dresses, what other products do you sell?
Bridesmaid, Flower Girl, Mother of the Bride/Groom, Tuxedo Rentals, Prom/Homecoming Dresses, Pageant, Shoes, Jewelry, Veils, Tiaras, Belts/Sashes

INFO FOR JEWELRY

What kind of jewelry do you offer?
Costume Accessories

REVIEWS

3.9
out of 5.0
3.9/5.0
3.8/5.0
3.9/5.0
3.9/5.0
3.8/5.0
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Stephanie
Wedding:
3/7/2015
5.0/5.0
I found my wedding dress at Robyn Lynne thanks to the wonderful staff. They set me up multiple appointments when I needed them and were so sweet and helpful. I was able to bring my whole entourage and take pictures of my beautiful gown. They treat you so special and are amazing at what they do. They have a gorgeous variety of gowns and accessories. This store is wonderful.
I found my wedding dress at Robyn Lynne thanks to the wonderful staff. They set me up multiple appointments when I needed Read more...
I found my wedding dress at Robyn Lynne thanks to the wonderful staff. They set me up multiple appointments when I needed them and were so sweet and helpful. I was able to bring my whole entourage and take pictures of my beautiful gown. They treat you so special and are amazing at what they do. They have a gorgeous variety of gowns and accessories. This store is wonderful. Read less
Services Used: Dress & Attire
Robyn Lynne, Inc. responded with the following comments:

Hi Stephanie! Thank you so much for your kind response. We appreciate it so much. We love hearing positive feedback from our wonderful brides. We wish you a lifetime of happiness!
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Anonymous
Wedding:
[Private]
0.0/5.0
Poor service. The so-called manager, Lindsay (family of the store owner), is useless. I made an appointment expecting to receive individualized attention, but that was not the case. Lindsay did not help me with the dresses (did not unzip them for me, help me in and out of them; did not help me step onto their platform, & many other examples). How can these people be in business for "33 years" with their lack of customer service. This has been true in more than one occasion: their inattentiveness, unfriendliness, lack of personality from Lindsay.
Poor service. The so-called manager, Lindsay (family of the store owner), is useless. I made an appointment expecting to Read more...
Poor service. The so-called manager, Lindsay (family of the store owner), is useless. I made an appointment expecting to receive individualized attention, but that was not the case. Lindsay did not help me with the dresses (did not unzip them for me, help me in and out of them; did not help me step onto their platform, & many other examples). How can these people be in business for "33 years" with their lack of customer service. This has been true in more than one occasion: their inattentiveness, unfriendliness, lack of personality from Lindsay. Read less
Services Used: Dress & Attire
Robyn Lynne, Inc. responded with the following comments:

I am sorry to hear that you felt so strongly about our customer service. I wish you would have mentioned you were not happy about the person helping you so that we could solve the issue in person. All of us strive to give the best customer service possible to each person that walks in the door. We do appreciate your honesty and take all comments (good or bad) seriously and will try to continue to provide the best customer service that we are known for.
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Alex
Wedding:
2/8/2014
4.5/5.0
Hidden gem! Debbie was extremely helpful in every way. I loved that this was a smaller, family owned dress shop. They carry beautiful designer gowns, and we're eager to help every step of the way. Every time I went in everyone was extremely nice, and would offer useful suggestions. Their seamstress was amazing. She altered the dress to a length that was perfect for me, and created a bustle that held perfectly all night. The convenience of being able to do everything in one shop was a huge plus. Not only do they offer alterations in house, they had a good selection of jewelry, headpieces, and veils. They also stored my dress for me so that I did not have to lug it around places. Everyone at Robyn Lynne was very punctual, they ordered everything in plenty of time for it to come in and for me to try it on. I loved my experience with Robyn Lynn.
Hidden gem! Debbie was extremely helpful in every way. I loved that this was a smaller, family owned dress shop. They Read more...
Hidden gem! Debbie was extremely helpful in every way. I loved that this was a smaller, family owned dress shop. They carry beautiful designer gowns, and we're eager to help every step of the way. Every time I went in everyone was extremely nice, and would offer useful suggestions. Their seamstress was amazing. She altered the dress to a length that was perfect for me, and created a bustle that held perfectly all night. The convenience of being able to do everything in one shop was a huge plus. Not only do they offer alterations in house, they had a good selection of jewelry, headpieces, and veils. They also stored my dress for me so that I did not have to lug it around places. Everyone at Robyn Lynne was very punctual, they ordered everything in plenty of time for it to come in and for me to try it on. I loved my experience with Robyn Lynn. Read less
Services Used: Dress & Attire
Robyn Lynne, Inc. responded with the following comments:

Alex, thank you so much for taking the time to share your experience with us! We appreciate the opportunity to make your wedding extra special in any way we can!
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I will never go back to Robynn Lynn. The sales lady who was a young blonde girl acted as if she hates her job and that by you being there trying on dresses is a major inconvenience to her. Someone like her should not be in this type of business
I will never go back to Robynn Lynn. The sales lady who was a young blonde girl acted as if she hates her job and that by Read more...
I will never go back to Robynn Lynn. The sales lady who was a young blonde girl acted as if she hates her job and that by you being there trying on dresses is a major inconvenience to her. Someone like her should not be in this type of business Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
10/18/2013
1.4/5.0
Having been to a bridal shop in lake wales to Robyn Lynn service was terrible! They did not seem interested or to care horrible service but beautiful dresses what a shame to be in business for so long and not have a bit of enthusiasm or excitement ! Not sure how they stay in business
Having been to a bridal shop in lake wales to Robyn Lynn service was terrible! They did not seem interested or to care Read more...
Having been to a bridal shop in lake wales to Robyn Lynn service was terrible! They did not seem interested or to care horrible service but beautiful dresses what a shame to be in business for so long and not have a bit of enthusiasm or excitement ! Not sure how they stay in business Read less
Services Used: Dress & Attire, Jewelry
Robyn Lynne, Inc. responded with the following comments:

I am sorry to hear you had such a bad experience at our store. We always strive to give each customer our undivided attention and exceptional service.
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Amanda
Wedding:
10/18/2013
5.0/5.0
I found my dream dress from Robyn Lynne. It was like it was made just for me. The staff was very helpful in my selection. When I ordered the dress thinking it would take 6+ months to get in only took 3 1/2 weeks to come in. Their dress selection is huge and they have great prices on their dress especially for those brides that are on a very strict budget. I would definitely recommend 100% to any bride :-)
I found my dream dress from Robyn Lynne. It was like it was made just for me. The staff was very helpful in my selection. Read more...
I found my dream dress from Robyn Lynne. It was like it was made just for me. The staff was very helpful in my selection. When I ordered the dress thinking it would take 6+ months to get in only took 3 1/2 weeks to come in. Their dress selection is huge and they have great prices on their dress especially for those brides that are on a very strict budget. I would definitely recommend 100% to any bride :-) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.7/5.0
I am not big on bashing businesses, but if I can save 1 bride from dealing with the grief I dealt with it will be worth it. Ill post the short version of my problems with them to spare readers.

I ordered my bridesmaid dresses by the date recommended, they did not order them for another 1 1/2 months. They said they called me but I never once received a call or message and neither did any of the other 6 women in my party. I had to call on 2 separate occasions after not hearing back from them of the dress arrivals. I had to insist on rushing the order and after met with resistance and an attitude got my dresses.

I called about having ties made to match the dresses 6 months before our date and never received a call back.

When my bridesmaids went for fittings they were treated rudely and NONE of them were helped Into their dresses, I had to help zip them up. Plus they continuously tried charging the wrong prices.

It is quite a shame because the shop is beautiful and I must say before their move my mom found her dress which was stunning and their seamstress that fitted her was wonderful.

My recommendation would be to go elsewhere, this is your special day and you should be treated as a priority, gowns are way too expensive and a HUGE part of the wedding. You need to shop where they recognize this importance.

Keep in mind this was the SHORT version!!
I am not big on bashing businesses, but if I can save 1 bride from dealing with the grief I dealt with it will be worth Read more...
I am not big on bashing businesses, but if I can save 1 bride from dealing with the grief I dealt with it will be worth it. Ill post the short version of my problems with them to spare readers.

I ordered my bridesmaid dresses by the date recommended, they did not order them for another 1 1/2 months. They said they called me but I never once received a call or message and neither did any of the other 6 women in my party. I had to call on 2 separate occasions after not hearing back from them of the dress arrivals. I had to insist on rushing the order and after met with resistance and an attitude got my dresses.

I called about having ties made to match the dresses 6 months before our date and never received a call back.

When my bridesmaids went for fittings they were treated rudely and NONE of them were helped Into their dresses, I had to help zip them up. Plus they continuously tried charging the wrong prices.

It is quite a shame because the shop is beautiful and I must say before their move my mom found her dress which was stunning and their seamstress that fitted her was wonderful.

My recommendation would be to go elsewhere, this is your special day and you should be treated as a priority, gowns are way too expensive and a HUGE part of the wedding. You need to shop where they recognize this importance.

Keep in mind this was the SHORT version!! Read less
Services Used: Dress & Attire
Robyn Lynne, Inc. responded with the following comments:

I would like to start by apologizing to you for your frustration in our service. We always strive to give our customers exceptional service. Did you try to talk with a manager or owner about the issues you experienced?
We do not place the order for bridesmaid dresses until all of the individuals have been measured and paid a deposit. We let every bride know this when they decide to order dresses from us. I apologize if you did not understand our ordering process.
I am not sure why no one was available to zip your girls dresses up but again, if there was an issue it should have been expressed to a manager or owner. Sometimes we do get busy and are not available to help each and every person when they are trying on dresses. We appreciate your honesty and would have tried to address your issues if they were brought to our attention.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had a great experience with the purchase of the brides gown as well as 11 bridesmaids. they were all nice and we felt like they cared about us.
We had a great experience with the purchase of the brides gown as well as 11 bridesmaids. they were all nice and we felt Read more...
We had a great experience with the purchase of the brides gown as well as 11 bridesmaids. they were all nice and we felt like they cared about us. Read less
Services Used: Dress & Attire
Robyn Lynne, Inc. responded with the following comments:

Thank you very much for your positive response to our service. We are pleased to hear you had such a great experience!
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Lindsay
Wedding:
2/24/2013
5.0/5.0
Robyn Lynne is now under new ownership and has moved location to 3674 Harden Blvd, Lakeland, FL 33803. We are working very hard to continue to provide the same great service that has kept us around for 35 years. We strive to make sure that every brides experience is unique to her needs and as stress free as possible. Not only do we provide bridal gowns but we also have bridesmaid, mother of, flower girls, bridal shoes and jewelry, veils, and much more. We are currently working on a new website to provide the latest information on our services. Please like us on Facebook @RobynLynneInc.
Robyn Lynne is now under new ownership and has moved location to 3674 Harden Blvd, Lakeland, FL 33803. We are working very Read more...
Robyn Lynne is now under new ownership and has moved location to 3674 Harden Blvd, Lakeland, FL 33803. We are working very hard to continue to provide the same great service that has kept us around for 35 years. We strive to make sure that every brides experience is unique to her needs and as stress free as possible. Not only do we provide bridal gowns but we also have bridesmaid, mother of, flower girls, bridal shoes and jewelry, veils, and much more. We are currently working on a new website to provide the latest information on our services. Please like us on Facebook @RobynLynneInc. Read less
Services Used: Dress & Attire, Jewelry
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Danielle
Wedding:
10/27/2012
0.2/5.0
DO NOT SHOP AT ROBYN LYNNE!!! I purchased a wedding dress and 5 bridesmaids dresses from this shop hoping that I would get more personalized attention since it's a small boutique...WRONG! They were more concerned with the girls who were coming in for homecoming dresses! I ordered my dress 6 months out and I HAD TO CALL THEM 1 month before the wedding because I hadn't heard anything. The sales lady just said that it wasn't in and didn't seem concerned. My daughter called to speak to the owner who then seemed surprised it wasn't there and had it overnighted and insisted that there would be enough time for alterations. WRONG AGAIN! I went in to be fitted right away and a week before the wedding the seamstress was just getting to it saying I could pick it up 3 days before the wedding! The shop then told me that the veil they were supposed to be custom making because they messed up when ordering the right color told me they couldn't start on the veil until my dress was back from their seamstress. My daughter called again saying that wasn't acceptable, they needed to get a swatch from her to match it up, and they made excuses saying the seamstress didn't have her own way to get there (she relied on her daughter for transportation...totally unprofessional!). After many conversations, they agreed to have it done the Saturday before. Friday night the seamstress called and said it wouldn't be ready and that it couldn't be picked up til Monday. I went Monday and it still hadn't been pressed. Tuesday my daughter went back up to pickup the dress since we had family in town at that point and it wasn't easy for me to drive 30 min. to the shop at that point. It was, from start to finish, unprofessional (excuses upon excuses), and was the singlemost stressful point of the entire wedding planning. Not only do I not recommend Robyn Lynne, I would INSIST that you try ANY other shop over this one (David's Bridal was more organized than Robyn Lynne!).
DO NOT SHOP AT ROBYN LYNNE!!! I purchased a wedding dress and 5 bridesmaids dresses from this shop hoping that I would get Read more...
DO NOT SHOP AT ROBYN LYNNE!!! I purchased a wedding dress and 5 bridesmaids dresses from this shop hoping that I would get more personalized attention since it's a small boutique...WRONG! They were more concerned with the girls who were coming in for homecoming dresses! I ordered my dress 6 months out and I HAD TO CALL THEM 1 month before the wedding because I hadn't heard anything. The sales lady just said that it wasn't in and didn't seem concerned. My daughter called to speak to the owner who then seemed surprised it wasn't there and had it overnighted and insisted that there would be enough time for alterations. WRONG AGAIN! I went in to be fitted right away and a week before the wedding the seamstress was just getting to it saying I could pick it up 3 days before the wedding! The shop then told me that the veil they were supposed to be custom making because they messed up when ordering the right color told me they couldn't start on the veil until my dress was back from their seamstress. My daughter called again saying that wasn't acceptable, they needed to get a swatch from her to match it up, and they made excuses saying the seamstress didn't have her own way to get there (she relied on her daughter for transportation...totally unprofessional!). After many conversations, they agreed to have it done the Saturday before. Friday night the seamstress called and said it wouldn't be ready and that it couldn't be picked up til Monday. I went Monday and it still hadn't been pressed. Tuesday my daughter went back up to pickup the dress since we had family in town at that point and it wasn't easy for me to drive 30 min. to the shop at that point. It was, from start to finish, unprofessional (excuses upon excuses), and was the singlemost stressful point of the entire wedding planning. Not only do I not recommend Robyn Lynne, I would INSIST that you try ANY other shop over this one (David's Bridal was more organized than Robyn Lynne!). Read less
Services Used: Dress & Attire, Jewelry
Robyn Lynne, Inc. responded with the following comments:

Hi Danielle,
I am truly sorry you feel this way about our store. We try to make each bride feel special and make their wedding planning as stress free as possible. Sometimes things can go wrong in the process and we try to handle them as best we can. Thank you for your honest response.

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Oakbridge Centre, 3674 Harden Blvd., Lakeland, FL 33803 See On Map
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