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(7)

Rock Star Transportation

Goleta , CA
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CONTACT US

LOCATION

130 Robin Hill Rd
Goleta, CA 93117 US (map)

WEBSITE

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Transportation

INFO FOR TRANSPORTATION

What types of vehicles do you have in your fleet?
Limousine - Stretch, Party Bus, SUV, Sedan, Standard Limo, Trolley, Van
Schedule permitting, which of the following driving services do you provide?
Multi-Location Trip, One-Way Trip, Round Trip
Typically, what is the minimum rental time required to book your services during peak season?
2 Hours
Which of the following amenities are your vehicles equipped with?
Bar, Bottled Water/Ice, DVD Player, Fiber Optic Lighting, Flat Screen TVs, Premium Stereo System, Privacy Partition, Red Carpet Service, Wedding Signage

REVIEWS

2.8
out of 5.0
2.9/5.0
2.6/5.0
2.5/5.0
3.3/5.0
2.6/5.0
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Jillian
Wedding:
10/10/2015
0.0/5.0
We booked Rock Star Transportation for our wedding in Santa Barbara. The staff was responsive and the reservation process was easy. However, the day before our wedding we received an email, not even a phone call, that they had a major breakdown in the vehicle we had booked. They supposedly had reached out to other vendors for coverage but they had found none. Luckily our Day-of-Coordinator was able to pull some strings with one of her preferred vendors and was able to find a shuttle. However, the available shuttle was NOT comparable to what we had originally booked with Rock Star. While the replacement was acceptable considering the bind that we were in, what made this a very stressful experience is how it was all handled. Stephanie simply gave our contract amount and credit card information to the replacement vendor and the replacement vendor charged us without even authorizing the price. They just handed all of our information over and washed their hands clean. We didn't even get a phone call to let us know they had done this and that the vendor would run our card. We just received an email receipt from the replacement vendor! After several emails between them, our Day-of-Coordinator and us, they offered to send us a check for $150 for the inconvenience. It's been weeks and we still haven't received anything. I would NOT recommend this vendor whatsoever.
We booked Rock Star Transportation for our wedding in Santa Barbara. The staff was responsive and the reservation process Read more...
We booked Rock Star Transportation for our wedding in Santa Barbara. The staff was responsive and the reservation process was easy. However, the day before our wedding we received an email, not even a phone call, that they had a major breakdown in the vehicle we had booked. They supposedly had reached out to other vendors for coverage but they had found none. Luckily our Day-of-Coordinator was able to pull some strings with one of her preferred vendors and was able to find a shuttle. However, the available shuttle was NOT comparable to what we had originally booked with Rock Star. While the replacement was acceptable considering the bind that we were in, what made this a very stressful experience is how it was all handled. Stephanie simply gave our contract amount and credit card information to the replacement vendor and the replacement vendor charged us without even authorizing the price. They just handed all of our information over and washed their hands clean. We didn't even get a phone call to let us know they had done this and that the vendor would run our card. We just received an email receipt from the replacement vendor! After several emails between them, our Day-of-Coordinator and us, they offered to send us a check for $150 for the inconvenience. It's been weeks and we still haven't received anything. I would NOT recommend this vendor whatsoever. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
0.0/5.0
DO NOT USE THIS VENDOR. They left 36 people stranded and despite confirming the day before simply didn't show up. They endangered the lives of 36 wedding guests who should not have been driving and didn't even have the courtesy to call until a half hour after their no-show. Truly an unprofessional group and nobody should trust them with their guests,
DO NOT USE THIS VENDOR. They left 36 people stranded and despite confirming the day before simply didn't show up. They Read more...
DO NOT USE THIS VENDOR. They left 36 people stranded and despite confirming the day before simply didn't show up. They endangered the lives of 36 wedding guests who should not have been driving and didn't even have the courtesy to call until a half hour after their no-show. Truly an unprofessional group and nobody should trust them with their guests, Read less
Services Used: Transportation
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Thoi
Wedding:
9/14/2013
4.8/5.0
Rock Star - James & Stephanie were amazing to work with! So flexible and accommodating...Thank you so much for helping make our guests feel special and our day so special!

Thoi & Joe
Rock Star - James & Stephanie were amazing to work with! So flexible and accommodating...Thank you so much for helping Read more...
Rock Star - James & Stephanie were amazing to work with! So flexible and accommodating...Thank you so much for helping make our guests feel special and our day so special!

Thoi & Joe Read less
Services Used: Transportation
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Sandra
Wedding:
10/20/2012
4.6/5.0
The ONLY thing preventing me from giving this service a perfect score was the limo driver!!! He was a very nice guy, very polite and curteous, HOWEVER, he was so weird! He talked the whole way to the venue telling myself and my bridesmaids jokes. The jokes weren't inappropriate by our standards, it was just odd that during my quiet ride, reflecting on my relationship and what was to come, that the limo driver was trying to "relieve the tension" by telling us these jokes. I also don't feel that his attire was particularly suited for the event (bright green tie with red parrots on it). I would still highly recommend this service, however. The limo was brand new and AMAZING outside and in, the ride was smooth, the driver was early. Just the quirkiness of the driver didn't really suit the occassion.
The ONLY thing preventing me from giving this service a perfect score was the limo driver!!! He was a very nice guy, very Read more...
The ONLY thing preventing me from giving this service a perfect score was the limo driver!!! He was a very nice guy, very polite and curteous, HOWEVER, he was so weird! He talked the whole way to the venue telling myself and my bridesmaids jokes. The jokes weren't inappropriate by our standards, it was just odd that during my quiet ride, reflecting on my relationship and what was to come, that the limo driver was trying to "relieve the tension" by telling us these jokes. I also don't feel that his attire was particularly suited for the event (bright green tie with red parrots on it). I would still highly recommend this service, however. The limo was brand new and AMAZING outside and in, the ride was smooth, the driver was early. Just the quirkiness of the driver didn't really suit the occassion. Read less
Services Used: Transportation
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Anna
Wedding:
7/16/2011
3.4/5.0
I actually booked Rockstar for several different events and had different experiences. We did a wine tour with the bridal party and dates (14 people) which was great--the service was professional and our driver was able to book us space at a winery when we couldn't get into another one that we had booked.
Our wedding day was a little different. The transportation to the venue in the morning (or lack thereof) was not very professional. Our evening transportation was great again and the drivers were very friendly.
I actually booked Rockstar for several different events and had different experiences. We did a wine tour with the bridal Read more...
I actually booked Rockstar for several different events and had different experiences. We did a wine tour with the bridal party and dates (14 people) which was great--the service was professional and our driver was able to book us space at a winery when we couldn't get into another one that we had booked.
Our wedding day was a little different. The transportation to the venue in the morning (or lack thereof) was not very professional. Our evening transportation was great again and the drivers were very friendly. Read less
Services Used: Transportation
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mpadre
Wedding:
9/12/2009
4.2/5.0
Rockstar was awesome. They were on time to pick me and the girls up, but they failed to give us a call to say they were around the corner and wouldn't be coming to the lobby. They did the same for my husband and his groomsmen. It was stressful because we thought they forgot about us. It wasn't until I called my wedding coordinator that I found out they were around the corner which we had to walk to. On the upside, the upgraded us for free to a much larger limo. The limo was well stocked and clean. Thanks!
Rockstar was awesome. They were on time to pick me and the girls up, but they failed to give us a call to say they were Read more...
Rockstar was awesome. They were on time to pick me and the girls up, but they failed to give us a call to say they were around the corner and wouldn't be coming to the lobby. They did the same for my husband and his groomsmen. It was stressful because we thought they forgot about us. It wasn't until I called my wedding coordinator that I found out they were around the corner which we had to walk to. On the upside, the upgraded us for free to a much larger limo. The limo was well stocked and clean. Thanks! Read less
Services Used: Transportation
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Heather
Wedding:
5/30/2009
2.4/5.0
This was the one service for our wedding I would not recommend based on our experience.

First of all, the quality of the first limo provided was essentially from the 80's and not from Rockstar Limo at all. We have used Rockstar for years and they DO have quality vehicles, but in our case they apparently over booked and contracted the job out to another company without informing us... Had we been told that would have been one thing, but we were not and it made my husband and I feel overlooked.

More importantly, for some unknown reason the limo driver somehow must have mistaken us for prom kids instead of a wedding party because he thought we wanted to "cruise" State St. thus making us unnecessarily late. It took a minute for us to realize what he was doing and by that time it was late and he still took his time getting off the busy main street. This was upsetting because it was very important to me to be on time and we would have been if it hadn't been for that. Even though we spent the average amount in this category we were expecting quality transportation and appropriate speed and we ended up with the opposite in both regards.

The second "eco-bus' that we had ordered worked out fine and the driver was very nice, so we bumped the scores up a bit for that, but still it was unfortunate and I would caution other couples to make sure that they NOT be contracted out to different companies and get it in writing. Also make preferences of routes before hand just in case.
This was the one service for our wedding I would not recommend based on our experience.

First of all, the Read more...
This was the one service for our wedding I would not recommend based on our experience.

First of all, the quality of the first limo provided was essentially from the 80's and not from Rockstar Limo at all. We have used Rockstar for years and they DO have quality vehicles, but in our case they apparently over booked and contracted the job out to another company without informing us... Had we been told that would have been one thing, but we were not and it made my husband and I feel overlooked.

More importantly, for some unknown reason the limo driver somehow must have mistaken us for prom kids instead of a wedding party because he thought we wanted to "cruise" State St. thus making us unnecessarily late. It took a minute for us to realize what he was doing and by that time it was late and he still took his time getting off the busy main street. This was upsetting because it was very important to me to be on time and we would have been if it hadn't been for that. Even though we spent the average amount in this category we were expecting quality transportation and appropriate speed and we ended up with the opposite in both regards.

The second "eco-bus' that we had ordered worked out fine and the driver was very nice, so we bumped the scores up a bit for that, but still it was unfortunate and I would caution other couples to make sure that they NOT be contracted out to different companies and get it in writing. Also make preferences of routes before hand just in case. Read less
Services Used: Transportation

MAP

 
130 Robin Hill Rd, Goleta, CA 93117 See On Map
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