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(5)

Rogers and Hollands

Rochester , MN

LOCATION

00 12th St SW # 245
Rochester, MN US 55902 (map)

PHONE

507-252-5800

WEBSITE

View website
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Jewelry

REVIEWS

3.0
out of 5.0
3.2/5.0
3.0/5.0
2.4/5.0
3.2/5.0
3.2/5.0
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Alpha82
Wedding:
12/29/2007
2.1/5.0
I felt that they did not feel the need to help me out when I came back to the store to look for my fiance's wedding band after he had just spend over $10K on an engagement ring. They were also supposed to call us after checking to see if they could order a wedding band for me, however never called me to let me know they could or could not. I got the feeling that because they are a large chain and located in a mall they didn't feel that it was important to help me as much because there is a constant flow of customers. I was highly dissapointed and went to another retail chain that actually spent some time with me, which was an easy sell because I basically already knew what I was looking for and just needed someone to give me the time of day. Luckily my husband has a great wedding band. We have been married a few months and I still do not have one that will go with my ring from Rogers and Hollands.
I felt that they did not feel the need to help me out when I came back to the store to look for my fiance's wedding band Read more...
I felt that they did not feel the need to help me out when I came back to the store to look for my fiance's wedding band after he had just spend over $10K on an engagement ring. They were also supposed to call us after checking to see if they could order a wedding band for me, however never called me to let me know they could or could not. I got the feeling that because they are a large chain and located in a mall they didn't feel that it was important to help me as much because there is a constant flow of customers. I was highly dissapointed and went to another retail chain that actually spent some time with me, which was an easy sell because I basically already knew what I was looking for and just needed someone to give me the time of day. Luckily my husband has a great wedding band. We have been married a few months and I still do not have one that will go with my ring from Rogers and Hollands. Read less
Services Used: Jewelry
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Taria
Wedding:
9/1/2006
2.2/5.0
My husband and I shopped around for a while before we bought rings. We liked the selection at Rogers and Hollands and the prices were pretty decent. We had a wonderful salesman when we went in the first time and bought my engagement ring. Before the wedding we upgraded my ring and bought a wedding band. The salesman we worked with the first time was not there. We were quoted a price on a ring we liked and had the salesman write it down for us so we could think it over. When we went back not a week later to purchase the ring we were treated as criminals because the quote was so low. The salesman who quoted us admitted that it was his handwriting but that he did not remember us or the quote. They begrudgingly gave us the quoted price but everytime we have gone in there since have treated us poorly. As if I have to say that we went elsewhere for my husband's wedding band...Gordon's and they were fabulous.
My husband and I shopped around for a while before we bought rings. We liked the selection at Rogers and Hollands and the Read more...
My husband and I shopped around for a while before we bought rings. We liked the selection at Rogers and Hollands and the prices were pretty decent. We had a wonderful salesman when we went in the first time and bought my engagement ring. Before the wedding we upgraded my ring and bought a wedding band. The salesman we worked with the first time was not there. We were quoted a price on a ring we liked and had the salesman write it down for us so we could think it over. When we went back not a week later to purchase the ring we were treated as criminals because the quote was so low. The salesman who quoted us admitted that it was his handwriting but that he did not remember us or the quote. They begrudgingly gave us the quoted price but everytime we have gone in there since have treated us poorly. As if I have to say that we went elsewhere for my husband's wedding band...Gordon's and they were fabulous. Read less
Services Used: Jewelry
Bg8
MJSp
Wedding:
7/1/2006
2.8/5.0
Had trouble getting the correct size of ring that was ordered. Took longer to receive order than was stated at purchase
Had trouble getting the correct size of ring that was ordered. Took longer to receive order than was stated at purchase
Had trouble getting the correct size of ring that was ordered. Took longer to receive order than was stated at purchase Read less
Services Used: Jewelry
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lindsey
Wedding:
8/20/2005
4.9/5.0
I love Roger and Hollands! They treat you like gold! I would recommend to everyone!
I love Roger and Hollands! They treat you like gold! I would recommend to everyone!
I love Roger and Hollands! They treat you like gold! I would recommend to everyone! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
3.0/5.0
Wasnt 100% impressed (they sodered my ring together 9 months before I got married - were only suppose to resize both rings). They got the job done though..
Wasnt 100% impressed (they sodered my ring together 9 months before I got married - were only suppose to resize both Read more...
Wasnt 100% impressed (they sodered my ring together 9 months before I got married - were only suppose to resize both rings). They got the job done though.. Read less
Services Used: Jewelry
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