Roma Catering Ltd.
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3 Reviews
1416 Russell Rd NE
Calgary, AB CA T2E 5N3
Quality of Service 
0.5 out of 5.0
We chose the Calgary Italian Club and Roma Catering for the reception venue. Roma Catering has a wonderful reputation. The food was very good. It was the service that was terrible. It ruined the entire event and left 100 guests in shock at the woeful neglect they observed.

When the booking contract was made several months ago, it was stressed that a high chair was mandatory as the bride had a child under 12 months old. We were told that 2 high chairs were available and that there would be no concerns to that regard.

As the mother of the bride and grandmother of the infant, I was in charge of taking care of the baby. As we sat down for dinner, a request was made for a high chair. A young woman advised me that there was no high chair available and offered me a booster seat.

A booster chair is not recommended for infants so young, especially when the chairs lack armrests.

The employee stated there was nothing she could do because the chairs were being used at a 50th anniversary dinner in the lower level of the Calgary Italian Club.

I asked to speak to someone who could help me. She responded that the manager was not working and that she checked with the maitre'd/concierge who said nothing could be done.

I told her that was unacceptable. Her attitude was emphatic that there was nothing that could be done. She offered to bring up a high chair when the meal downstairs was finished.

I told her that was unacceptable because by that time, our meal would also be over. Several people at my table were shocked at her dismissive and rude response as she reiterated there was nothing she could do. Her lack of compassion and unwillingness to help not only left me angry and upset, but also the other guests at our table and nearby.

Because I was forced to hold an ac
Services Used: Catering, Rentals & Photobooths
5.0 out of 5.0
We were very happy with Roma. The food was great, everyone had a ton to eat. We had the antipasto bar during cocktail hour, and it looked amazing and tasted even better. We got many compliments on it!
Services Used: Wedding Venue
1+ year ago
4.5 out of 5.0
The food was absolutely fantastic and the staff was great to work with.
Services Used: Catering, Wedding Venue
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