Nophoto-130
(5)

Rossana's Bridal Cottage

Lancaster , CA

LOCATION

Lancaster, CA US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

2.9
out of 5.0
3.0/5.0
3.1/5.0
2.9/5.0
2.7/5.0
2.8/5.0
Sort by
Wwnetwork-128
karen
Wedding:
5/22/2012
5.0/5.0
I am the Mother of the Bride and they were so helpful. I originally ordered my dress at Alfred Angelo's in Los Angeles, where I was told the skirt did not come in a full length, so I bought it anyway but was no really thrilled with it. When I went to Rosanna's and saw the outfit and told them of my experience they said the skirt did indeed come in a full length they ordered the skirt for me.Their customer service was fantastic. I wish we would have gone there in the beginning. They are very reasonable on the alterations as well.
I am the Mother of the Bride and they were so helpful. I originally ordered my dress at Alfred Angelo's in Los Angeles, Read more...
I am the Mother of the Bride and they were so helpful. I originally ordered my dress at Alfred Angelo's in Los Angeles, where I was told the skirt did not come in a full length, so I bought it anyway but was no really thrilled with it. When I went to Rosanna's and saw the outfit and told them of my experience they said the skirt did indeed come in a full length they ordered the skirt for me.Their customer service was fantastic. I wish we would have gone there in the beginning. They are very reasonable on the alterations as well. Read less
Services Used: Dress & Attire
Wwnetwork-128
Jaymee
Wedding:
8/6/2011
1.0/5.0
Horrible, Horrible, HORRIBLE!!
Very disappointed, from the customer service to the dresses. The women who work at this store do not know how to MEASURE correctly, so every single bridesmaid dress did not fit, and each had major altering that needed to be done. The customer service was terrible as well! One of the ladies was rude and made nasty comments and would argue with customers!!
I WILL NEVER RECOMMEND THIS STORE, TO ANYONE!!
Horrible, Horrible, HORRIBLE!!
Very disappointed, from the customer service to the dresses. The women who work at this Read more...
Horrible, Horrible, HORRIBLE!!
Very disappointed, from the customer service to the dresses. The women who work at this store do not know how to MEASURE correctly, so every single bridesmaid dress did not fit, and each had major altering that needed to be done. The customer service was terrible as well! One of the ladies was rude and made nasty comments and would argue with customers!!
I WILL NEVER RECOMMEND THIS STORE, TO ANYONE!! Read less
Services Used: Dress & Attire
Wwnetwork-128
Brianna
Wedding:
4/24/2010
4.0/5.0
My mom bought her dress from here. We had previously used them for alterations for my dress for my brother's wedding.

My mom wanted a jacket thing to go with her dress and had it custom made. I think they did a great job, but you have to get your point across of EXACTLY how you want everything. They will try to tell you what they think, but they need to be modernized a little.

Overall, they did a nice job on my mom's dress.

My maid of honor also had her dress altered here, due to it being cheaper than the store I got my dress from. The day before leaving for my wedding, my MOH drove all the way from Vegas. She met us at the store. The dresses were black, and they noticed that her dress had SAMPLE sewn into it in black. Now, I can't say whether the company I got her dress from didn't notice it (I can't believe they would have sold her a sample), or wether it was done when we dropped it off to them. They were nice enough to take it out and press the area.
My mom bought her dress from here. We had previously used them for alterations for my dress for my brother's wedding. Read more...
My mom bought her dress from here. We had previously used them for alterations for my dress for my brother's wedding.

My mom wanted a jacket thing to go with her dress and had it custom made. I think they did a great job, but you have to get your point across of EXACTLY how you want everything. They will try to tell you what they think, but they need to be modernized a little.

Overall, they did a nice job on my mom's dress.

My maid of honor also had her dress altered here, due to it being cheaper than the store I got my dress from. The day before leaving for my wedding, my MOH drove all the way from Vegas. She met us at the store. The dresses were black, and they noticed that her dress had SAMPLE sewn into it in black. Now, I can't say whether the company I got her dress from didn't notice it (I can't believe they would have sold her a sample), or wether it was done when we dropped it off to them. They were nice enough to take it out and press the area. Read less
Services Used: Dress & Attire
Wwnetwork-128
Jennifer
Wedding:
6/7/2008
1.0/5.0
I was EXTREMELY disappointed with Rossana's Bridal Cottage. My mom and grandma both found dresses they liked through Rossana's and decided to order them 5 months in advance for our wedding, which would have been plenty of time since they gave us an approximate 8-10 week time frame to get them in. It was at an additional cost since it was a "rush." Unfortunately the date that they had given us to pick up the dresses was not correct. It was supposed to be 10-12 weeks to deliver. We figured that was fine since there was enough time to receive the dresses and have them altered. At 12 weeks the dresses were still not in! At that point I was starting to panic. I called to find out where the dresses were and they were no help. It took countless phone calls, going into the store, and finally yelling at the owner for them to even call the company who was shipping them. We ended up getting the dresses 3 WEEKS before the wedding. They had to rush to alter them, and before the ceremony even started the beading on my mom's jacket was already falling off. I would NEVER recommend Rossana's Bridal Cottage because of their poor customer service!
I was EXTREMELY disappointed with Rossana's Bridal Cottage. My mom and grandma both found dresses they liked through Read more...
I was EXTREMELY disappointed with Rossana's Bridal Cottage. My mom and grandma both found dresses they liked through Rossana's and decided to order them 5 months in advance for our wedding, which would have been plenty of time since they gave us an approximate 8-10 week time frame to get them in. It was at an additional cost since it was a "rush." Unfortunately the date that they had given us to pick up the dresses was not correct. It was supposed to be 10-12 weeks to deliver. We figured that was fine since there was enough time to receive the dresses and have them altered. At 12 weeks the dresses were still not in! At that point I was starting to panic. I called to find out where the dresses were and they were no help. It took countless phone calls, going into the store, and finally yelling at the owner for them to even call the company who was shipping them. We ended up getting the dresses 3 WEEKS before the wedding. They had to rush to alter them, and before the ceremony even started the beading on my mom's jacket was already falling off. I would NEVER recommend Rossana's Bridal Cottage because of their poor customer service! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Sherise
Wedding:
5/13/2008
3.5/5.0
I had a very nice custom red wedding dress made it was great what turned out but you must be very specific and my dress back was a little too low and i wish the dress had more gothic designs to it. It is gorgeous though and has a beeded floral pattern and it fit just right.
I had a very nice custom red wedding dress made it was great what turned out but you must be very specific and my dress Read more...
I had a very nice custom red wedding dress made it was great what turned out but you must be very specific and my dress back was a little too low and i wish the dress had more gothic designs to it. It is gorgeous though and has a beeded floral pattern and it fit just right. Read less
Services Used: Dress & Attire
Thanks for visiting the vendor listing for Rossana's Bridal Cottage
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220