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Route 22 Limousine

Hillside , NJ

LOCATION

541 Route 22 West
Hillside, NJ 07205 US

PHONE

800-680-3334

WEBSITE

View website
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Transportation

REVIEWS

3.7
out of 5.0
3.6/5.0
3.8/5.0
3.5/5.0
3.9/5.0
3.7/5.0
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Anonymous
Wedding:
Recently Married
0.7/5.0
HORRIBLE service doesn't even begin to describe it. Rented two buses for my wedding date and wanted to go to NYC to take pictures. One bus broken down right after we left church, instead of going into the city we had to go to their facility to switch buses and only to be given a much smaller bus. After we complained they told my parents my check had not cleared and they wanted $2000.00 in cash or they would not transport us to the venue. My parents gave them the cash in order to not ruin the rest of my day. Only to find out that of course the check has cleared and was paid without any problem. My parents have to take them to court now to get their money back. They are liars, cheats and so unprofessional. Customer Service is not in their vocabulary.
HORRIBLE service doesn't even begin to describe it. Rented two buses for my wedding date and wanted to go to NYC to take Read more...
HORRIBLE service doesn't even begin to describe it. Rented two buses for my wedding date and wanted to go to NYC to take pictures. One bus broken down right after we left church, instead of going into the city we had to go to their facility to switch buses and only to be given a much smaller bus. After we complained they told my parents my check had not cleared and they wanted $2000.00 in cash or they would not transport us to the venue. My parents gave them the cash in order to not ruin the rest of my day. Only to find out that of course the check has cleared and was paid without any problem. My parents have to take them to court now to get their money back. They are liars, cheats and so unprofessional. Customer Service is not in their vocabulary. Read less
Services Used: Transportation
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Julie
Wedding:
6/20/2015
4.8/5.0
Route 22 was a great choice for our wedding day transportation. Upon reading a few not so great reviews on WeddingWire, we decided to visit the offices and meet the staff and see the vehicles. I'm so glad we did. The staff were very friendly and we were able to look at as many vehicles as we wanted. We weren't pressured into making any decisions and we were very comfortable in choosing them for our transportation. We chose a classic 6 passenger stretch limo and a 24 - 26 passenger party bus and had them both for 4 hours. Tax, gas, and gratuity were all included in the final price so that was one less thing to worry about that day. The only reason I'm saying 4 stars for professionalism is because the driver of the party bus was a little bit snippy throughout the day. Not to the point where it was truly rude, but we didn't think it was necessary for him to be that way. The value cannot be beat. They truly are the best priced in north and central NJ. The cars were both clean, the drivers weren't late, and we all arrived where we needed to be safe and on time. Overall, I would recommend Route 22 for any private car needs.
Route 22 was a great choice for our wedding day transportation. Upon reading a few not so great reviews on WeddingWire, we Read more...
Route 22 was a great choice for our wedding day transportation. Upon reading a few not so great reviews on WeddingWire, we decided to visit the offices and meet the staff and see the vehicles. I'm so glad we did. The staff were very friendly and we were able to look at as many vehicles as we wanted. We weren't pressured into making any decisions and we were very comfortable in choosing them for our transportation. We chose a classic 6 passenger stretch limo and a 24 - 26 passenger party bus and had them both for 4 hours. Tax, gas, and gratuity were all included in the final price so that was one less thing to worry about that day. The only reason I'm saying 4 stars for professionalism is because the driver of the party bus was a little bit snippy throughout the day. Not to the point where it was truly rude, but we didn't think it was necessary for him to be that way. The value cannot be beat. They truly are the best priced in north and central NJ. The cars were both clean, the drivers weren't late, and we all arrived where we needed to be safe and on time. Overall, I would recommend Route 22 for any private car needs. Read less
Services Used: Transportation
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All Smiles
Wedding:
9/27/2013
4.6/5.0
We booked 2 vehicles from Route 22 Limo for our wedding after searching multiple transportation companies. The big limo was for the bridal party and a vintage Rolls Royce for us. Our driver was very punctual, professional, and patient while we took our photos. I can't say the same for our bridal party driver though I'm sure he arrived on time and was patient with us however due to time constraints he seemed very anxious to return the vehice and was rude. I later heard from one of my bridesmaids that he was a Jerk. Too bad we can't choose our drivers smh but overall I'm okay with the service.
We booked 2 vehicles from Route 22 Limo for our wedding after searching multiple transportation companies. The big limo Read more...
We booked 2 vehicles from Route 22 Limo for our wedding after searching multiple transportation companies. The big limo was for the bridal party and a vintage Rolls Royce for us. Our driver was very punctual, professional, and patient while we took our photos. I can't say the same for our bridal party driver though I'm sure he arrived on time and was patient with us however due to time constraints he seemed very anxious to return the vehice and was rude. I later heard from one of my bridesmaids that he was a Jerk. Too bad we can't choose our drivers smh but overall I'm okay with the service. Read less
Services Used: Transportation
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Jacqueline
Wedding:
7/12/2013
5.0/5.0
We booked our Limos at Route 22 limos service for our wedding. Oscar and his team were great. At our initial meeting my husband sat down with Oscar explaining the look we were searching for and what we really needed. Oscar advised him on what would work on the day of the wedding and told us not to worry. The day of the wedding everything was prompted and the drivers even arrived early. There was a little mix up about churches, but that was our fault for not specifying which church in which town, but we caught it and the driver had no issue pulling a quick U-Turn. As a bride just make sure you understand that buses are not allowed to take certain routes so it takes a while for them to arrive. Do your research and ask the right questions before finalizing which cars are picking up which group of people. We did and everything really went well.
We booked our Limos at Route 22 limos service for our wedding. Oscar and his team were great. At our initial meeting my Read more...
We booked our Limos at Route 22 limos service for our wedding. Oscar and his team were great. At our initial meeting my husband sat down with Oscar explaining the look we were searching for and what we really needed. Oscar advised him on what would work on the day of the wedding and told us not to worry. The day of the wedding everything was prompted and the drivers even arrived early. There was a little mix up about churches, but that was our fault for not specifying which church in which town, but we caught it and the driver had no issue pulling a quick U-Turn. As a bride just make sure you understand that buses are not allowed to take certain routes so it takes a while for them to arrive. Do your research and ask the right questions before finalizing which cars are picking up which group of people. We did and everything really went well. Read less
Services Used: Transportation
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Lesley
Wedding:
10/26/2012
5.0/5.0
they did a great job with price. we used a big limo the expedition which came clean and stocked with water and ice. the driver was so very nice and helpful we were very happy with everything!
they did a great job with price. we used a big limo the expedition which came clean and stocked with water and ice. the Read more...
they did a great job with price. we used a big limo the expedition which came clean and stocked with water and ice. the driver was so very nice and helpful we were very happy with everything! Read less
Services Used: Transportation
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Gena
Wedding:
10/14/2012
0.0/5.0
NEVER EVER EVER USE THEM!!! They are totally disrespectul, CHEATING, LYING, disgusting CREEPS!!!! Unfortunatly, we used them for our wedding and honeymoon airport transfers. They did NOTHING right and chased their own tails and ended up charging US extra for their incompetance!!!! Paula was useless and the owner Oscar was a nasty JERK!
NEVER EVER EVER USE THEM!!! They are totally disrespectul, CHEATING, LYING, disgusting CREEPS!!!! Unfortunatly, we used Read more...
NEVER EVER EVER USE THEM!!! They are totally disrespectul, CHEATING, LYING, disgusting CREEPS!!!! Unfortunatly, we used them for our wedding and honeymoon airport transfers. They did NOTHING right and chased their own tails and ended up charging US extra for their incompetance!!!! Paula was useless and the owner Oscar was a nasty JERK! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Absolute nightmare! One of the poorest managed companies. I booked a party bus for my son and his classmates for their senior prom from Route 22, and I will assure you I will never use their business again. The party bus was a 50 passenger bus and was to meet at my home at 6:15 to pick my son and his friends to attend prom at 7:00. At 4:00 on the day of my son’s prom, I receive a call from Route 22 stating the bus my son and his classmates paid for FAILED INSPECTION and they were in their best attempts to send a 45 passenger bus with their best efforts to still be at my home at 6:15. Very aggravated I questioned why a bus my son paid for would be inspected the day of and not prior. After 30 minutes of back and forth calls, my son was given another hour extension to remedy the problem. This however was not the end. At 6:00, and may I remind you 6:15 was the pick up time, I GET ANOTHER CALL. Route 22 tells me the 45 passenger bus they were coming to send out as a replacement, was not functioning properly because of ventilation problems. I was enraged. Route 22 saw to fix the problem by sending out two smaller vehicles. The buses did not arrive at my home until 6:45 and my son was late for his senior prom. They were separated in two buses. They missed a full our of their prom – missing cocktail and photographs they purchased from a photographer. Route 22 says the problem is not theirs. According to a lady on the phoneAbsolute nightmare! One of the poorest managed companies. I booked a party bus for my son and his classmates for their senior prom from Route 22, and I will assu, the problem is the bus’s fault. I highly do not recommend Route 22. They are poorly managed. They are irresponsible. Their buses should be constantly inspected! Question how one can run a business with buses that cannot run and have ventilation faults. Rude. Careless And Inconsiderate. I will never use this company again and surely will not recommend this company to anyone.
Absolute nightmare! One of the poorest managed companies. I booked a party bus for my son and his classmates for their Read more...
Absolute nightmare! One of the poorest managed companies. I booked a party bus for my son and his classmates for their senior prom from Route 22, and I will assure you I will never use their business again. The party bus was a 50 passenger bus and was to meet at my home at 6:15 to pick my son and his friends to attend prom at 7:00. At 4:00 on the day of my son’s prom, I receive a call from Route 22 stating the bus my son and his classmates paid for FAILED INSPECTION and they were in their best attempts to send a 45 passenger bus with their best efforts to still be at my home at 6:15. Very aggravated I questioned why a bus my son paid for would be inspected the day of and not prior. After 30 minutes of back and forth calls, my son was given another hour extension to remedy the problem. This however was not the end. At 6:00, and may I remind you 6:15 was the pick up time, I GET ANOTHER CALL. Route 22 tells me the 45 passenger bus they were coming to send out as a replacement, was not functioning properly because of ventilation problems. I was enraged. Route 22 saw to fix the problem by sending out two smaller vehicles. The buses did not arrive at my home until 6:45 and my son was late for his senior prom. They were separated in two buses. They missed a full our of their prom – missing cocktail and photographs they purchased from a photographer. Route 22 says the problem is not theirs. According to a lady on the phoneAbsolute nightmare! One of the poorest managed companies. I booked a party bus for my son and his classmates for their senior prom from Route 22, and I will assu, the problem is the bus’s fault. I highly do not recommend Route 22. They are poorly managed. They are irresponsible. Their buses should be constantly inspected! Question how one can run a business with buses that cannot run and have ventilation faults. Rude. Careless And Inconsiderate. I will never use this company again and surely will not recommend this company to anyone. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband and I used Route 22 Limo for our 11/08/2013 wedding. They picked the bridesmaids and myself from the hotel we were staying at and then drove us to the church. From there they drove us to our venue. They were on time and very kind. I would definitely recommend them!
My husband and I used Route 22 Limo for our 11/08/2013 wedding. They picked the bridesmaids and myself from the hotel we Read more...
My husband and I used Route 22 Limo for our 11/08/2013 wedding. They picked the bridesmaids and myself from the hotel we were staying at and then drove us to the church. From there they drove us to our venue. They were on time and very kind. I would definitely recommend them! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
4.1/5.0
They arrived on time. had a bottle of champagne for the toast, waited while we took photos. maintained 100% professionalism the entire time.
They arrived on time. had a bottle of champagne for the toast, waited while we took photos. maintained 100% Read more...
They arrived on time. had a bottle of champagne for the toast, waited while we took photos. maintained 100% professionalism the entire time. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
1.7/5.0
We used Rt. 22 Limo for my best friend's birthday. We were supposed to be picked up at 8:30 PM and the driver called me at 8:10 telling me he was just leaving from picking the limo up (and we are 1 hr. 15 min away!). Needless to say I was very disappointed! To make matters worse, he got lost on the way to the club we were going to. And when I called to speak with the office to see if they would credit me, the representative was extremely rude and told me there was no way he would give me any money back. I am NEVER using this company again. They are unreliable and their customer service is awful. Beware...
We used Rt. 22 Limo for my best friend's birthday. We were supposed to be picked up at 8:30 PM and the driver called me at Read more...
We used Rt. 22 Limo for my best friend's birthday. We were supposed to be picked up at 8:30 PM and the driver called me at 8:10 telling me he was just leaving from picking the limo up (and we are 1 hr. 15 min away!). Needless to say I was very disappointed! To make matters worse, he got lost on the way to the club we were going to. And when I called to speak with the office to see if they would credit me, the representative was extremely rude and told me there was no way he would give me any money back. I am NEVER using this company again. They are unreliable and their customer service is awful. Beware... Read less
Services Used: Transportation
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