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Royal Crown Limousine
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4.3 
(4.4/5.0)
 
Quality of Service 
(4.3/5.0)
 
Responsiveness 
(4.2/5.0)
 
Professionalism 
(4.2/5.0)
 
Value 
(4.4/5.0)
 
Flexibility 
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Lisa
Wedding:
7/7/2012
 
5.0 out of 5.0
Amazing and reliable from beginning to end! Tom and Adam provided exceptional service. We used Royal for our limo and hotel transportation for our guests, everything was perfect. Tom answered every phone call and email promptly. On the day of the wedding, Tom called to let me know there was a problem with the AC in the limo I had reserved and to not worry he was sending me a bigger and better limo (at no extra charge) but wanted to keep me informed as to why there was a change, I truly appreciated that call! Adam arrived early with our limo and all the shuttles ran smoothly for our guests. I received several compliments on the drivers too! I could not be any happier with the service they provided! Thank you Tom and Adam for contributing to our dream come true wedding!
Services Used: Transportation
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felicitybliss86
Wedding:
4/27/2012
 
1.0 out of 5.0
First, it was imossible to reach them. It kept going to a busy tone or would have a fax tone. Then when I finally reached someone, they told me to call back 5 min later. I got a quote from them and explained that I had seen their groupon, so I wanted to know the conditions, fine print. Thenafter we bought the groupon and I called to make the reservation, they gave me a different price. Even though I explained that I had received a lower quote before the groupon, the manager still wouldn't consider. I thought it was very cunning and was appalled. I don't feel comfortable using their services for our wedding.
Services Used: Transportation
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BrideFever
Wedding:
4/25/2012
 
0.0 out of 5.0
Deceived me with the price and quote. The manager was not willing to accommodate aftet they provided incorrect information.
Services Used: Transportation
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marriedgirl28
Wedding:
6/25/2011
 
5.0 out of 5.0
Royal Crown Limo did an great job on our wedding day! Tom was wonderful to work with! They even upgraded us to a larger limo on the day of our wedding!!
Services Used: Transportation
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Kristi
Wedding:
11/14/2010
 
5.0 out of 5.0
Royal Crown did an amazing job for our wedding. They were very prompt and even gave us a free upgrade because one of the nicer limos was free the day of. The driver even helped us out going up the church steps, opening the door for my father and I and also straightened my train out! We got champagne on the way back and both limos we used were gorgeous, clean and modern. We also booked a car from them as transportation to and from the airport on our honeymoon. The were on time both ways, had no issue with directions and again the cars were beautiful, even got the BMW on the way back for no added cost!!
Services Used: Transportation
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Bride - Heidi
Wedding:
10/9/2010
 
5.0 out of 5.0
Clean, good and on time! The driver looked very professional and the limo was impeccable. They were flexible when we added a stop (we actually got to the church EARLY and decided to go for a few pictures). They were great and there was nothing I needed to worry about!
Services Used: Transportation
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Alyssa
Wedding:
9/26/2009
 
4.9 out of 5.0
The driver showed up early and was really great helping to get me into the limo with my dress still in one piece. He drove us to our photo spot and then directly to the venue. I got the sense that they weren't AS organized as some of our other vendors but they totally pulled through when it mattered and we never had any problems with the balance that we had due or scheduling. Our driver was a younger gentleman but very professional and had a good sense of humor.
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
 
5.0 out of 5.0
Royal Crown will always be our proffered limousine company for their superior service and amazing selection of limousines and classic vehicles.Our wedding transportation was very important to us and they sure made everything sublime.
Services Used: Transportation
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kglanville
Wedding:
5/24/2009
 
3.2 out of 5.0
I really enjoyed working with Royal Crown Limo until the wedding day. We had over 150 guests that needed transportation to and from the reception and I was worried we wouldn't have enough shuttle space to accomodate them all so I called Royal Crown 6 weeks before the wedding and was assured it would all be fine. Then, during my receiving line, they came up to me to tell me there was no way they'd have enough time to get everyone back at the end of the reception and it would cost an additional $550 plus tax and 20% gratuity to hire two additional limos to act as shuttles. We had to pay for them for 3 hours even though the job only took 1/2 hours. It was essentially extortion because at that point our hands were tied. The manager then found me in my reception so that I could pay him, pulling me away from guests. Ultimately, I would not recommend them.
Services Used: Transportation
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Erica
Wedding:
4/11/2009
 
5.0 out of 5.0
Tom from Royal Limo was amazing!!! He had a great sense of humor and provided exceptional service for my wedding. We have referred Tom to a few of our friends weddings and everyone was ecstatic.

Reasonable prices, very accommodating and timely service.

Tom went out of his way and provided extra shuttle runs for us and did not charge extra. He works with you and your budget. Definitely a must for transportation!
Services Used: Transportation
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