130x130 sq 1371825162593 royal rides

Royal Rides

Belmont , NC
CONTACT US
CONTACT US

LOCATION

PO Box 783
Belmont, NC 28012 US (map)

PHONE

704-968-8768

WEBSITE

View website
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ABOUT US

We offer chauffeured vintage Rolls-Royce's & Bentley's for your special event in North & South Carolina. We are located 10 minutes from uptown Charlotte. Our fleet includes a white 1960... Read more
We offer chauffeured vintage Rolls-Royce's & Bentley's for your special event in North & South Carolina. We are located 10 minutes from uptown Charlotte. Our fleet includes a white 1960 Rolls-Royce Silver Cloud, a white 1962 Rolls-Royce Silver Cloud, a blue/silver 1961 Bentley S. A 1960's black Bentley S will be added in late 2013/early 2014. Each of our rentals includes a custom European license plate on the front of the vehicle with the couples "new" last name on it, custom European wedding ribbons in the colors of your choice (optional/no extra cost), chilled bottled water and a professional chauffeur. Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car
Do you have liability insurance?
Yes

REVIEWS

3.7
out of 5.0
3.8/5.0
3.5/5.0
3.8/5.0
3.6/5.0
3.8/5.0
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Private User
Wedding:
6/21/2014
0.0/5.0
DO NOT USE THIS COMPANY!!!! They NO SHOWED AND HAVEN'T REFUNDED MY $$!!
My concern began a couple months out when I tried to contact Angela with Royal Rides to confirm that we were good to go for our wedding. I emailed & called at least 10 times over a month's span with no response. Finally I got a call back from Angela apologizing and saying that she was "out of the country". Who goes out of the country for a month & leaves their business without an away message or someone to listen and return calls and emails?

IT gets worse... since she already had my deposit and I have faith in human kind, I believed here and hoped she would come through for us. Guess what, 1 hour before pick up time ON OUR WEDDING NIGHT, she calls my wedding planner and says they won't be able to make it - and they won't assist in finding another way for us to leave the wedding, I mean call us a taxi or something! Angela assured our wedding planner that our money had been refunded and that she would pay for a taxi. While I was on my honeymoon my mother called to follow up with Angela about this issue. In this conversation she accused my mother of trying to extort her! WHAT?! My mother was trying to understand how, from an organizational level, you don't have a back up plan.... and yes she said, if you don't reimburse my daughter, the reviews we will post will not be pretty. That's not extortion! So, a month later I am back from my honey moon, I have called and emailed Angela again b/c I STILL HAVE NOT GOTTEN A refund. I am now working with the Better Business Bureau and my bank to reverse the charges (she didn't take the call from my bank either).
Just sad... not to mention how I was not able to deliver on my wedding day surprise to my new husband. He loves vintage cars and had no idea I had set this up. We were devastated when we walked out and saw a taxi.
PS - We have not even received an apology from Angela.
DO NOT USE THIS COMPANY!!!! They NO SHOWED AND HAVEN'T REFUNDED MY $$!!
My concern began a couple months out when I Read more...
DO NOT USE THIS COMPANY!!!! They NO SHOWED AND HAVEN'T REFUNDED MY $$!!
My concern began a couple months out when I tried to contact Angela with Royal Rides to confirm that we were good to go for our wedding. I emailed & called at least 10 times over a month's span with no response. Finally I got a call back from Angela apologizing and saying that she was "out of the country". Who goes out of the country for a month & leaves their business without an away message or someone to listen and return calls and emails?

IT gets worse... since she already had my deposit and I have faith in human kind, I believed here and hoped she would come through for us. Guess what, 1 hour before pick up time ON OUR WEDDING NIGHT, she calls my wedding planner and says they won't be able to make it - and they won't assist in finding another way for us to leave the wedding, I mean call us a taxi or something! Angela assured our wedding planner that our money had been refunded and that she would pay for a taxi. While I was on my honeymoon my mother called to follow up with Angela about this issue. In this conversation she accused my mother of trying to extort her! WHAT?! My mother was trying to understand how, from an organizational level, you don't have a back up plan.... and yes she said, if you don't reimburse my daughter, the reviews we will post will not be pretty. That's not extortion! So, a month later I am back from my honey moon, I have called and emailed Angela again b/c I STILL HAVE NOT GOTTEN A refund. I am now working with the Better Business Bureau and my bank to reverse the charges (she didn't take the call from my bank either).
Just sad... not to mention how I was not able to deliver on my wedding day surprise to my new husband. He loves vintage cars and had no idea I had set this up. We were devastated when we walked out and saw a taxi.
PS - We have not even received an apology from Angela. Read less
Services Used: Transportation
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Mary
Wedding:
6/21/2014
5.0/5.0
AMAZING CARS! They provided the getaway car for my daughters wedding and it was this beautiful Rolls-Royce with her new last name on the front. The driver was nice and was very early. He was well dressed and took great care of the couple. The car was in perfect condition and looked like it just came off of a showroom floor.
AMAZING CARS! They provided the getaway car for my daughters wedding and it was this beautiful Rolls-Royce with her new Read more...
AMAZING CARS! They provided the getaway car for my daughters wedding and it was this beautiful Rolls-Royce with her new last name on the front. The driver was nice and was very early. He was well dressed and took great care of the couple. The car was in perfect condition and looked like it just came off of a showroom floor. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
0.0/5.0
Do not use this company. I learned of Royal Rides through Angela, owner of Planned Perfection, who also owns the Royal Rides. I signed a contract with Planned Perfection for month-of coordinator services, and additionally signed a separate contract with Royal Rides to arrange for a Rolls Royce to be present outside our wedding venue, for photography purposes, during our cocktail hour. Due to irreconcilable differences, I decided to break the agreement with Planned Perfection, which resulted in a loss of a $700 deposit on my end. It was stated in my cancellation agreement that the separate contract for Royal Rides would remain intact. On the wedding day, when my new husband and I made our way to the front of the venue in excitement to see the car, we were dismayed to find just an empty space. When our newly hired coordinator FINALLY got a hold of Angela after several attempts, she casually claimed the driver had a flat tire. No notification, no remorse, no car. I was overcome with disappointment – something a bride should never have to feel on her wedding day. For weeks after the wedding, Angela had not taken one of my many calls or responded to any of my messages. I think it’s safe to say that we will also never receive the personalized license plate with our last name on it either. I would not recommend Royal Rides.
Do not use this company. I learned of Royal Rides through Angela, owner of Planned Perfection, who also owns the Royal Read more...
Do not use this company. I learned of Royal Rides through Angela, owner of Planned Perfection, who also owns the Royal Rides. I signed a contract with Planned Perfection for month-of coordinator services, and additionally signed a separate contract with Royal Rides to arrange for a Rolls Royce to be present outside our wedding venue, for photography purposes, during our cocktail hour. Due to irreconcilable differences, I decided to break the agreement with Planned Perfection, which resulted in a loss of a $700 deposit on my end. It was stated in my cancellation agreement that the separate contract for Royal Rides would remain intact. On the wedding day, when my new husband and I made our way to the front of the venue in excitement to see the car, we were dismayed to find just an empty space. When our newly hired coordinator FINALLY got a hold of Angela after several attempts, she casually claimed the driver had a flat tire. No notification, no remorse, no car. I was overcome with disappointment – something a bride should never have to feel on her wedding day. For weeks after the wedding, Angela had not taken one of my many calls or responded to any of my messages. I think it’s safe to say that we will also never receive the personalized license plate with our last name on it either. I would not recommend Royal Rides. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
0.5/5.0
Do not do business with this company! Check the BBB, read reviews on the majority of wedding sites and stay away from this company.

We signed a contract and provided a deposit to this company to provide a car service on the night of wedding. The evening of our wedding - when it was time for our big exit... there was no car to be found. We had to drive ourselves home from our wedding. The owner Angela, committed to providing a refund of the deposit back to us the next day. After not receiving a refund a week after our wedding, while we were on our honeymoon- she committed to trying again, telling us it could take, "a few cycles for the payment to show up on our credit card statement". Two payment cycles later no refund. She then said she would send a check. Weeks later still no check. She then said she would meet in person to provide a refund, and cancelled that meeting at the last minute. She then said she would pay via paypal. Guess what? No payment via paypal. When I was finally forced to let her know I would be filing a small claims action against her for the refund and legal fees. She makes an arbitrary Paypal payment of 80% of what the refund should be. I understand this woman also plans weddings. She ruined our wedding night and took 3 months to provide a partial refund. I would highly recommend you think long and hard before you hire someone to plan your wedding day, or pick you up on your wedding day when they run their business like this when.
Do not do business with this company! Check the BBB, read reviews on the majority of wedding sites and stay away from this Read more...
Do not do business with this company! Check the BBB, read reviews on the majority of wedding sites and stay away from this company.

We signed a contract and provided a deposit to this company to provide a car service on the night of wedding. The evening of our wedding - when it was time for our big exit... there was no car to be found. We had to drive ourselves home from our wedding. The owner Angela, committed to providing a refund of the deposit back to us the next day. After not receiving a refund a week after our wedding, while we were on our honeymoon- she committed to trying again, telling us it could take, "a few cycles for the payment to show up on our credit card statement". Two payment cycles later no refund. She then said she would send a check. Weeks later still no check. She then said she would meet in person to provide a refund, and cancelled that meeting at the last minute. She then said she would pay via paypal. Guess what? No payment via paypal. When I was finally forced to let her know I would be filing a small claims action against her for the refund and legal fees. She makes an arbitrary Paypal payment of 80% of what the refund should be. I understand this woman also plans weddings. She ruined our wedding night and took 3 months to provide a partial refund. I would highly recommend you think long and hard before you hire someone to plan your wedding day, or pick you up on your wedding day when they run their business like this when. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
1.5/5.0
This company would not send us the personalized license tag after the wedding on 4/12/14 as part of the agreement for providing transportation for $480 for 2 hours. We were very very disappointed that we couldn't get the license tag with the married name from the car that was used. This was the reason we booked this company's service. I called over 20 times and Angela promised 4 times to send it or meet me, but she always had an excuse of why she couldn't send the plate or why she couldn't meet me. This soured our whole experience for this company. Please keep this in mind should you decide to use their services.
This company would not send us the personalized license tag after the wedding on 4/12/14 as part of the agreement for Read more...
This company would not send us the personalized license tag after the wedding on 4/12/14 as part of the agreement for providing transportation for $480 for 2 hours. We were very very disappointed that we couldn't get the license tag with the married name from the car that was used. This was the reason we booked this company's service. I called over 20 times and Angela promised 4 times to send it or meet me, but she always had an excuse of why she couldn't send the plate or why she couldn't meet me. This soured our whole experience for this company. Please keep this in mind should you decide to use their services. Read less
Services Used: Travel
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Adrian
Wedding:
10/19/2013
2.7/5.0
You can't beat their price for the 1964 Silver Cloud but if you have any issues day of or after, don't expect the same level of customer service that you are given when you call to inquire. To this date I still do not have the vanity plate that was paid for off the front of the car. You are allowed to personalize a European plate that is place on the front of the car while you have it. Once the night is over and the car returns to the shop, your plate should be sent to you. I have placed numerous calls and emails to the owner who stated she mailed my plate. After a few calls and emails (7) Angela provided me with a tracking number of a package that she said was my plate. Once I called USPS for them to trace they verified that it was not my address the package was sent to. I tried to call back and never got a response. If it was my business I would have ordered a replacement plate but that is just me. Again great price but bad customer service experience.
You can't beat their price for the 1964 Silver Cloud but if you have any issues day of or after, don't expect the same Read more...
You can't beat their price for the 1964 Silver Cloud but if you have any issues day of or after, don't expect the same level of customer service that you are given when you call to inquire. To this date I still do not have the vanity plate that was paid for off the front of the car. You are allowed to personalize a European plate that is place on the front of the car while you have it. Once the night is over and the car returns to the shop, your plate should be sent to you. I have placed numerous calls and emails to the owner who stated she mailed my plate. After a few calls and emails (7) Angela provided me with a tracking number of a package that she said was my plate. Once I called USPS for them to trace they verified that it was not my address the package was sent to. I tried to call back and never got a response. If it was my business I would have ordered a replacement plate but that is just me. Again great price but bad customer service experience. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.7/5.0
I gave 4.7 on value because very expensive only use car for venue to hotel. VERY pleased with service. Highly Recommend.
I gave 4.7 on value because very expensive only use car for venue to hotel. VERY pleased with service. Highly Recommend.
I gave 4.7 on value because very expensive only use car for venue to hotel. VERY pleased with service. Highly Recommend. Read less
Services Used: Transportation
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Kristi
Wedding:
8/31/2013
2.4/5.0
We used Royal Rides for our wedding in August. We had rented a Rolls Royce for our ride to our hotel. The car was amazing and beautiful & our driver was great as well. The car was just what we wanted and turned out great for our pictures. The only issue that we encountered was getting our personalized license plate which is what the customers get to have for a keepsake. This little gift for renting the car is what really helped us in deciding to go with the car rental. After we got back from our honeymoon in September we still had not received our license plate, which was to be mailed to us within 2 weeks of the wedding. We waited it out for a couple more weeks then reached out to Angela once a month passed & we had no plate. When I reached out to her she stated they hadn't mailed them out yet. Another month had passed & no plate. When I reached out to Angela for the 2nd time..she said they were mailed & it may be at the post office being held. To make a long story short, it is now the end of January and I have not received my personalized plate from our wedding in August! I am still trying to reach out to Royal Rides in failed attempts to get a resolution. This has really left a bad taste in my mouth. I enjoyed having the car at our wedding, but now to still be waiting with no "answer" for our plate 5 months later is getting ridiculous.
We used Royal Rides for our wedding in August. We had rented a Rolls Royce for our ride to our hotel. The car was amazing Read more...
We used Royal Rides for our wedding in August. We had rented a Rolls Royce for our ride to our hotel. The car was amazing and beautiful & our driver was great as well. The car was just what we wanted and turned out great for our pictures. The only issue that we encountered was getting our personalized license plate which is what the customers get to have for a keepsake. This little gift for renting the car is what really helped us in deciding to go with the car rental. After we got back from our honeymoon in September we still had not received our license plate, which was to be mailed to us within 2 weeks of the wedding. We waited it out for a couple more weeks then reached out to Angela once a month passed & we had no plate. When I reached out to her she stated they hadn't mailed them out yet. Another month had passed & no plate. When I reached out to Angela for the 2nd time..she said they were mailed & it may be at the post office being held. To make a long story short, it is now the end of January and I have not received my personalized plate from our wedding in August! I am still trying to reach out to Royal Rides in failed attempts to get a resolution. This has really left a bad taste in my mouth. I enjoyed having the car at our wedding, but now to still be waiting with no "answer" for our plate 5 months later is getting ridiculous. Read less
Services Used: Transportation
Royal Rides responded with the following comments:

Thank you for your review. The post office has not been the easiest to deal with when the plates do not find their way. Sadly, we have tracking numbers that show the plates being delivered to addresses and yet Brides and Grooms, such as yourself, who report they do not have them. I am a very sentimental person and want everyone to receive the plate that was on "their" car, however once it is mailed it becomes another companies responsibility. I am sad that the post office has lost yours and unfortunately it cannot be adequately replaced....a new one is not the original and the original is in the hands of the postal service. We have talked about eliminating the plates altogether to save the headaches, but temporarily have decided to give them to the couple at the end of their ride or have the couple pick them up once home from their honeymoons. If we can eliminate the extra companies involvement we should be able to eliminate any undelivered plates. I am keeping my fingers crossed that the post office finds yours soon.
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Natalie
Wedding:
8/24/2013
5.0/5.0
I hired Royal Rides for my wedding on August 24, 2013 at Daniel Stowe. Angela is an absolute pleasure to work with. I had a couple of things happen right before my wedding and Angela was a sweetheart! She was so concerned and willing to help in any way she could. I LOVED working with her. Angela, if you're reading this, I will be calling you :)
Our driver was excellent. My husband and I were in the back discussing the night's events and our driver joined in on some laughs. He also made sure we were comfortable throughout our ride.
I am a huge lover of old cars. My Rolls Royce did not disppoint. It was beautiful inside and out. Our grand exit definitely made a statement with that beautiful car.
Thank you Royal Rides!
I hired Royal Rides for my wedding on August 24, 2013 at Daniel Stowe. Angela is an absolute pleasure to work with. I had Read more...
I hired Royal Rides for my wedding on August 24, 2013 at Daniel Stowe. Angela is an absolute pleasure to work with. I had a couple of things happen right before my wedding and Angela was a sweetheart! She was so concerned and willing to help in any way she could. I LOVED working with her. Angela, if you're reading this, I will be calling you :)
Our driver was excellent. My husband and I were in the back discussing the night's events and our driver joined in on some laughs. He also made sure we were comfortable throughout our ride.
I am a huge lover of old cars. My Rolls Royce did not disppoint. It was beautiful inside and out. Our grand exit definitely made a statement with that beautiful car.
Thank you Royal Rides! Read less
Services Used: Transportation
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Tom
Wedding:
5/26/2013
5.0/5.0
Could not have been happier with Royal Rides. Angela was responsive and helpful over the phone, even calling us a few days before the wedding to confirm pick-up time and location. The driver was courteous, friendly, and extremely professional. The car (white Rolls Royce with cream interior) added class to our wedding which many people commented was a beautiful addition. I would highly recommend Royal Rides!
Could not have been happier with Royal Rides. Angela was responsive and helpful over the phone, even calling us a few days Read more...
Could not have been happier with Royal Rides. Angela was responsive and helpful over the phone, even calling us a few days before the wedding to confirm pick-up time and location. The driver was courteous, friendly, and extremely professional. The car (white Rolls Royce with cream interior) added class to our wedding which many people commented was a beautiful addition. I would highly recommend Royal Rides! Read less
Services Used: Transportation

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PO Box 783, Belmont, NC 28012 See On Map
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