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Salem Waterfront Hotel and Marina

Salem , MA
CONTACT US
CONTACT US

LOCATION

225 Derby Street
Salem, MA 01970 US (map)

PHONE

978-619-1115

WEBSITE

View website
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ABOUT US

PERFECTION ON PICKERING WHARF IN SALEM HARBOR

The Salem Waterfront Hotel & Marina is Salem's newest boutique hotel. With a nautical, contemporary, warm decor, the Salem... Read more
PERFECTION ON PICKERING WHARF IN SALEM HARBOR

The Salem Waterfront Hotel & Marina is Salem's newest boutique hotel. With a nautical, contemporary, warm decor, the Salem Waterfront Hotel is a luxury hotel with the largest guest rooms on the North Shore of Boston. Choose from standard, single suites, or two room suites. Our meeting rooms and chandeliered ballroom make it a perfect location for any event. In fact, many travelers have found that the Salem Waterfront Hotel is a wonderful alternative to pricey Boston accommodations.

The Salem Waterfront Hotel & Marina is conveniently located at the corner of Derby Street and Congress Street, on historic Pickering Wharf, just steps away from museums, historic attractions, shopping, restaurants and all that Salem has to offer. A nearby train station and seasonal ferry service create an easy commute to downtown Boston. If arriving by boat, our marina is located adjacent to the hotel.

We are very proud that North Shore magazine selected The Salem Waterfront Hotel as winner of the BEST OF NORTH SHORE HOTEL award two years in a row. Read less
Wedding Venue

PHOTOS

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130x130 sq 1249584744535 wedding
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INFO FOR WEDDING VENUE

When was your venue built?
2004
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Nautical, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
250
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
What is the minimum rental fee for your venue?
750
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
60
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house
Are linens included in the minimum rental fee?
No
Seating
Offered in-house
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.2
out of 5.0
4.3/5.0
4.0/5.0
4.4/5.0
4.2/5.0
4.1/5.0
Sort by
Default vendor profile pic
Alison
Wedding:
9/5/2014
2.8/5.0
My husband and I blocked rooms for our wedding in early September, and unfortunately ran into quite a few issues.

Salem is a tricky town to find hotel blocks, as there are no chain hotels (Marriott, etc) within town lines, so there are only a few options. We were between the Hawthorne and SWFH, and chose the latter.

Our first difficulty was with the two night minimum. The hotel was already over $200/night with a "discounted" rate, but our guests were also forced to book two nights, which based on my research is not typical with a wedding hotel block.

A few months out from our wedding, we had several guests book and not receive the block rate, and one guest was even told there were no rooms left in our block at all (there were plenty) by someone at the front desk.

The day I checked in before my wedding, we had requested a suite. While the space itself was quite large, I walked in to find there were sticky stains ALL over the carpet. The entire room was just tired and generally unappealing.

I also learned that several guests did not receive welcome bags upon check in, which was disappointing.

The icing on the cake was after the wedding, when my now-husband and I were going back to the suite (which in our contract was to be cleaned throughout the day), we found the room was in the exact state that my bridesmaids and I had left it. Food everywhere, empty glasses all over the place. Pretty much the last thing you want to deal with at 1AM after a long day, and definitely NOT something that should happen in a $300 per night suite.

Long story short, the room was eventually cleaned (albeit 2 in the morning) - rose petals, chocolate, the works - but it should have been done BEFORE we came back. The communication between management and staff seem to be incredibly lacking, and the entire experience left a rather bad taste in my mouth.

The saving grace was the brunch we hosted at the hotel, which was delicious. The servers were absolutely great.
My husband and I blocked rooms for our wedding in early September, and unfortunately ran into quite a few issues.
Read more...
My husband and I blocked rooms for our wedding in early September, and unfortunately ran into quite a few issues.

Salem is a tricky town to find hotel blocks, as there are no chain hotels (Marriott, etc) within town lines, so there are only a few options. We were between the Hawthorne and SWFH, and chose the latter.

Our first difficulty was with the two night minimum. The hotel was already over $200/night with a "discounted" rate, but our guests were also forced to book two nights, which based on my research is not typical with a wedding hotel block.

A few months out from our wedding, we had several guests book and not receive the block rate, and one guest was even told there were no rooms left in our block at all (there were plenty) by someone at the front desk.

The day I checked in before my wedding, we had requested a suite. While the space itself was quite large, I walked in to find there were sticky stains ALL over the carpet. The entire room was just tired and generally unappealing.

I also learned that several guests did not receive welcome bags upon check in, which was disappointing.

The icing on the cake was after the wedding, when my now-husband and I were going back to the suite (which in our contract was to be cleaned throughout the day), we found the room was in the exact state that my bridesmaids and I had left it. Food everywhere, empty glasses all over the place. Pretty much the last thing you want to deal with at 1AM after a long day, and definitely NOT something that should happen in a $300 per night suite.

Long story short, the room was eventually cleaned (albeit 2 in the morning) - rose petals, chocolate, the works - but it should have been done BEFORE we came back. The communication between management and staff seem to be incredibly lacking, and the entire experience left a rather bad taste in my mouth.

The saving grace was the brunch we hosted at the hotel, which was delicious. The servers were absolutely great. Read less
Services Used: Travel, Unique Services
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Anonymous
Wedding:
Recently Married
2.6/5.0
We spent a lot of money here and I was very disappointed by the lack of communication leading up to the wedding. Weeks and at one point over a month went by without any return emails to things. I can understand someone gets busy but not responding to questions for a bride for over a month is unacceptable. Especially when they do not take responsibility for it and just reply with a "oh you must not have received my email". Yea, because you never sent it. This is your job.
Also, not making note of what is going on or what we have already decided on is totally unprofessional.
You want your wedding outside? That will be an additional $5000 more that the already $20k you already gave us. Why? Please tell me you pay your employees $5000 to walk the chairs to the site. Please.
We were treated well on our wedding day so I really don't have any complaints there. Well, except the fact that we didn't get to have any of the passed horderves we paid for even though we were there for the cocktail hour. You think the staff would be trained to go to the woman in the wedding gown first.
We did have a beautiful day but for everything that we spent on this wedding, I would have really hoped for better treatment, especially before the wedding.
I don't want to say I regret choosing the Salem Waterfront Hotel but I almost feel like we did not get what we paid for.
We spent a lot of money here and I was very disappointed by the lack of communication leading up to the wedding. Weeks and Read more...
We spent a lot of money here and I was very disappointed by the lack of communication leading up to the wedding. Weeks and at one point over a month went by without any return emails to things. I can understand someone gets busy but not responding to questions for a bride for over a month is unacceptable. Especially when they do not take responsibility for it and just reply with a "oh you must not have received my email". Yea, because you never sent it. This is your job.
Also, not making note of what is going on or what we have already decided on is totally unprofessional.
You want your wedding outside? That will be an additional $5000 more that the already $20k you already gave us. Why? Please tell me you pay your employees $5000 to walk the chairs to the site. Please.
We were treated well on our wedding day so I really don't have any complaints there. Well, except the fact that we didn't get to have any of the passed horderves we paid for even though we were there for the cocktail hour. You think the staff would be trained to go to the woman in the wedding gown first.
We did have a beautiful day but for everything that we spent on this wedding, I would have really hoped for better treatment, especially before the wedding.
I don't want to say I regret choosing the Salem Waterfront Hotel but I almost feel like we did not get what we paid for. Read less
Services Used: Wedding Venue
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Tracey
Wedding:
8/16/2014
5.0/5.0
The Salem Waterfront Hotel and Marina was picture perfect place for my husband and I to be married. Robyn was absolutely fabulous in accomodating our needs and making sure our special day was perfect. I appreciate the professionalism and would recommend the Salem Waterfront for your special day. Thank you ROBYN :)
The Salem Waterfront Hotel and Marina was picture perfect place for my husband and I to be married. Robyn was absolutely Read more...
The Salem Waterfront Hotel and Marina was picture perfect place for my husband and I to be married. Robyn was absolutely fabulous in accomodating our needs and making sure our special day was perfect. I appreciate the professionalism and would recommend the Salem Waterfront for your special day. Thank you ROBYN :) Read less
Services Used: Wedding Venue
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Sharon
Wedding:
8/3/2014
5.0/5.0
The staff was extremely competent and cooperative. Robyn Sheather, Sales Manager, went over and above to meet my every need. We put this wedding together in 4 months and without Robyn's help we would not have been able to find some of the local vendors we needed to help make the day perfect. Robyn even found me a hairdresser to come to the hotel on the day of my wedding to do my hair when the other hairdresser couldn't make it.

I have complete confidence in giving a 5 star rating to this hotel. We made several changes to the normal wedding package. We wanted a more personalized package and they delivered.

The feedback from our guests were they were overwhelmed by the ballroom setting, cocktail hour hors d'oevres which were passed and on tables. When one platter ran out someone was there with another. Service was excellent and food was delicious.

The staff transitioned from the ceremony to the reception in record time. We had a Chuppah for the ceremony and they moved it to the ballroom, so we could have our own private seating. It was beautiful.

There are so many things to do on Pickering Wharf and you can have an outside or inside wedding at Salem Waterfront Hotel and Marina. I highly recommend this to anyone for a small to a large wedding. Go visit it and you will see what I mean.
The staff was extremely competent and cooperative. Robyn Sheather, Sales Manager, went over and above to meet my every Read more...
The staff was extremely competent and cooperative. Robyn Sheather, Sales Manager, went over and above to meet my every need. We put this wedding together in 4 months and without Robyn's help we would not have been able to find some of the local vendors we needed to help make the day perfect. Robyn even found me a hairdresser to come to the hotel on the day of my wedding to do my hair when the other hairdresser couldn't make it.

I have complete confidence in giving a 5 star rating to this hotel. We made several changes to the normal wedding package. We wanted a more personalized package and they delivered.

The feedback from our guests were they were overwhelmed by the ballroom setting, cocktail hour hors d'oevres which were passed and on tables. When one platter ran out someone was there with another. Service was excellent and food was delicious.

The staff transitioned from the ceremony to the reception in record time. We had a Chuppah for the ceremony and they moved it to the ballroom, so we could have our own private seating. It was beautiful.

There are so many things to do on Pickering Wharf and you can have an outside or inside wedding at Salem Waterfront Hotel and Marina. I highly recommend this to anyone for a small to a large wedding. Go visit it and you will see what I mean. Read less
Services Used: Wedding Venue
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Denae
Wedding:
5/24/2014
5.0/5.0
My wife and I got married here on May 24, 2014. It was literally the best day of our lives and that had A LOT to do with how wonderful the Salem Waterfront Hotel & Marina staff were (from beginning to end). Everything went so smoothly and our guests cannot stop raving about how beautiful and classy the venue/setup was. I cannot say enough about the Sales Manager Robyn Sheather. The day before our wedding we got a last minute call from our limo company canceling our vehicles (Lynette's limo NEVER use them as they were recently shut down by the Feds). This caused our last minute limo booking to have to end our service an hour earlier than originally planned. We were not taking our photos very far from the hotel, (but it was still far enough for two brides in poofy dresses to not want to walk). Robyn was so observant that she noticed when our limos drove away from the site of the photos. She then instructed the hotel staff to drive over to where we were taking photos and to pick us up in the hotel golf cart to bring us over to the reception. It was so sweet and our photographer caught a great photo of us driving away on the back of the cart. Do not hesitate to have your wedding here. It was worth every penny.
My wife and I got married here on May 24, 2014. It was literally the best day of our lives and that had A LOT to do with Read more...
My wife and I got married here on May 24, 2014. It was literally the best day of our lives and that had A LOT to do with how wonderful the Salem Waterfront Hotel & Marina staff were (from beginning to end). Everything went so smoothly and our guests cannot stop raving about how beautiful and classy the venue/setup was. I cannot say enough about the Sales Manager Robyn Sheather. The day before our wedding we got a last minute call from our limo company canceling our vehicles (Lynette's limo NEVER use them as they were recently shut down by the Feds). This caused our last minute limo booking to have to end our service an hour earlier than originally planned. We were not taking our photos very far from the hotel, (but it was still far enough for two brides in poofy dresses to not want to walk). Robyn was so observant that she noticed when our limos drove away from the site of the photos. She then instructed the hotel staff to drive over to where we were taking photos and to pick us up in the hotel golf cart to bring us over to the reception. It was so sweet and our photographer caught a great photo of us driving away on the back of the cart. Do not hesitate to have your wedding here. It was worth every penny. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.5/5.0
We had some trouble with booking rooms for the wedding party even though we blocked off some. Other then that everything was great.
We had some trouble with booking rooms for the wedding party even though we blocked off some. Other then that everything Read more...
We had some trouble with booking rooms for the wedding party even though we blocked off some. Other then that everything was great. Read less
Services Used: Wedding Venue
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melissa
Wedding:
8/31/2013
4.8/5.0
We first looked at the Waterfront because it was an all inclusive package. Cake, venue, food, booze, bartenders, hotel, it took care of such a large chunk of our planning. It also helped that it's a 3 minute walk from our house. Adrianna was our wedding coordinator and she was amazing. She was always on top of every aspect of our wedding and always went above and beyond for us. She did a great job of setting my wife and her mothers mind at ease every time she was getting worked up or overwhelmed with planning. Adrianna was instrumental the day of the wedding, she was running around corralling all the guests getting them where they needed to be. I've had numerous people tell me after the fact that she was bringing them their jacket, keys, hat, tie, misc stuff they had left behind at the cocktail hour which to be honest I find astonishing. Adrianna (Coordinator), Bill (Manager), and Wendy (Bar manager) were all amazing through out the entire planning process.
We first looked at the Waterfront because it was an all inclusive package. Cake, venue, food, booze, bartenders, hotel, it Read more...
We first looked at the Waterfront because it was an all inclusive package. Cake, venue, food, booze, bartenders, hotel, it took care of such a large chunk of our planning. It also helped that it's a 3 minute walk from our house. Adrianna was our wedding coordinator and she was amazing. She was always on top of every aspect of our wedding and always went above and beyond for us. She did a great job of setting my wife and her mothers mind at ease every time she was getting worked up or overwhelmed with planning. Adrianna was instrumental the day of the wedding, she was running around corralling all the guests getting them where they needed to be. I've had numerous people tell me after the fact that she was bringing them their jacket, keys, hat, tie, misc stuff they had left behind at the cocktail hour which to be honest I find astonishing. Adrianna (Coordinator), Bill (Manager), and Wendy (Bar manager) were all amazing through out the entire planning process. Read less
Services Used: Wedding Venue
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betty
Wedding:
6/1/2013
4.9/5.0
Wedding and Ceremony were beautiful, but the cocktail hour in the pub is too small for over 100 people...
Wedding and Ceremony were beautiful, but the cocktail hour in the pub is too small for over 100 people...
Wedding and Ceremony were beautiful, but the cocktail hour in the pub is too small for over 100 people... Read less
Services Used: Wedding Venue
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Wendy
Wedding:
5/18/2013
5.0/5.0
The hotel was everything we hoped it would be! It was beautiful and had both hotel rooms and a place for both our ceremony and reception! Adrianna was one of the the most amazing parts! She was on top of every detail possible! It made planning a wedding do fun and easy!
The hotel was everything we hoped it would be! It was beautiful and had both hotel rooms and a place for both our ceremony Read more...
The hotel was everything we hoped it would be! It was beautiful and had both hotel rooms and a place for both our ceremony and reception! Adrianna was one of the the most amazing parts! She was on top of every detail possible! It made planning a wedding do fun and easy! Read less
Services Used: Wedding Venue
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Laura
Wedding:
4/27/2013
5.0/5.0
We had our wedding reception at the Salem Waterfront Hotel and Marina on April 27th, 2013. We started planning with Adrianna over a year in advance and she made the entire process from start to finish simple and fun. She was very professional, easy going and extremely accommodating to all of our needs, big or small. Our wedding day was perfect from check in on Friday until we left on Sunday. Kelly and the bartending team treated our guests like VIPs at the reception and at the Regatta Pub both nights. I would definitely recommend Salem Waterfront Hotel and Marina for a perfect wedding experience!
We had our wedding reception at the Salem Waterfront Hotel and Marina on April 27th, 2013. We started planning with Read more...
We had our wedding reception at the Salem Waterfront Hotel and Marina on April 27th, 2013. We started planning with Adrianna over a year in advance and she made the entire process from start to finish simple and fun. She was very professional, easy going and extremely accommodating to all of our needs, big or small. Our wedding day was perfect from check in on Friday until we left on Sunday. Kelly and the bartending team treated our guests like VIPs at the reception and at the Regatta Pub both nights. I would definitely recommend Salem Waterfront Hotel and Marina for a perfect wedding experience! Read less
Services Used: Wedding Venue

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225 Derby Street, Salem, MA 01970 See On Map
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