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Sam's Club (Online Order)

Manhattan , KS

LOCATION

Manhattan, KS US

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Flowers

REVIEWS

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Emily
Wedding:
5/21/2016
5.0/5.0
We ordered 30 hydrangea stems through Sam's Club for our wedding, and they were beautiful! I am very very pleased with our purchase! It was a great value, too (same price as getting 15 hydrangeas from anywhere else). Our shipment came a day late -- but this wasn't Sam's fault. We had two other orders from other companies delayed a day, too (everything was stuck in Miami) -- that was FedEx's issue. Sam's had packaged the hydrangeas each with their own pouch of water, so all of them made it even though they had been in a box for days! At least for hydrangeas, I recommend Sam's club!!
We ordered 30 hydrangea stems through Sam's Club for our wedding, and they were beautiful! I am very very pleased with our Read more...
We ordered 30 hydrangea stems through Sam's Club for our wedding, and they were beautiful! I am very very pleased with our purchase! It was a great value, too (same price as getting 15 hydrangeas from anywhere else). Our shipment came a day late -- but this wasn't Sam's fault. We had two other orders from other companies delayed a day, too (everything was stuck in Miami) -- that was FedEx's issue. Sam's had packaged the hydrangeas each with their own pouch of water, so all of them made it even though they had been in a box for days! At least for hydrangeas, I recommend Sam's club!! Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
1.0/5.0
HORRIBLE, and beyond HORRIBLE. What a total and complete nightmare! Part of the order arrived, the other part did not come and a 1 1/2 hour phone call revealed that the flowers were "unavailable" but no one called prior to the ship date. We scrambled to try and find flowers locally for the wedding, and I called to get a refund of the order. I have called 9 times and have spent at least one hour each time I call. The hold for a live person is a minimum of 1/2 hour. Then the representative assures you of their understanding and a "floral escalation" person will call within an hour. No one has returned any of the 9 calls I have made. The wedding was 10 days ago and I am still trying to get my refund!! Do yourself a favor - DO NOT order flowers through Samsclub.com.
HORRIBLE, and beyond HORRIBLE. What a total and complete nightmare! Part of the order arrived, the other part did not come Read more...
HORRIBLE, and beyond HORRIBLE. What a total and complete nightmare! Part of the order arrived, the other part did not come and a 1 1/2 hour phone call revealed that the flowers were "unavailable" but no one called prior to the ship date. We scrambled to try and find flowers locally for the wedding, and I called to get a refund of the order. I have called 9 times and have spent at least one hour each time I call. The hold for a live person is a minimum of 1/2 hour. Then the representative assures you of their understanding and a "floral escalation" person will call within an hour. No one has returned any of the 9 calls I have made. The wedding was 10 days ago and I am still trying to get my refund!! Do yourself a favor - DO NOT order flowers through Samsclub.com. Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
4.4/5.0
I live in NYC and had a small, low budget wedding. After I recovered from sticker shock from local florists/grocery stores, I decided to order flowers from Sam's Club. I was not interested in spending thousands of dollars on flowers that I was just going to throw away. Additionally, I did not have the time or creativity to design and assemble my own bouquets with flowers from the local flower market.

I ordered a "wedding collection" (bouquets, boutonnieres, etc), centerpieces and 100 roses. My wedding was on Saturday and I had them delivered on Thursday. I received tracking information on Wednesday and the flowers arrived on time and in good condition from 2 vendors. When I opened the boxes, I was shocked at how beautiful they were! It only took my mom and me about an hour to trim them and put them in water until the wedding. On the day of the wedding, the bouquets were ready to go and the centerpieces were easy to assemble (they do not come with vases so we purchased our own from ikea). They held up just fine and looked great, but I think next time I would have them delivered on Friday, as they were slightly brighter the night before the wedding.

The only issue was that the purchasing process was confusing and required a lot of back and forth. I purchased them on a debit card and for some reason, Sam's Club told me my bank would not approve the purchase. However, when I talked to my bank, they said they had already approved it. I tried a credit card instead and the payment was approved, but the charge disappeared from my card after a couple days. I talked to Sam's Club again and they clarified that I would not be charged until the flowers shipped. This was not clear to me during the ordering process. Additionally, anytime I called Sam's Club, they generally could not answer my question when I called, they always had to have someone call me back, which was frustrating.

Overall, it was a positive experience and I would do it again / recommend to a friend.
I live in NYC and had a small, low budget wedding. After I recovered from sticker shock from local florists/grocery Read more...
I live in NYC and had a small, low budget wedding. After I recovered from sticker shock from local florists/grocery stores, I decided to order flowers from Sam's Club. I was not interested in spending thousands of dollars on flowers that I was just going to throw away. Additionally, I did not have the time or creativity to design and assemble my own bouquets with flowers from the local flower market.

I ordered a "wedding collection" (bouquets, boutonnieres, etc), centerpieces and 100 roses. My wedding was on Saturday and I had them delivered on Thursday. I received tracking information on Wednesday and the flowers arrived on time and in good condition from 2 vendors. When I opened the boxes, I was shocked at how beautiful they were! It only took my mom and me about an hour to trim them and put them in water until the wedding. On the day of the wedding, the bouquets were ready to go and the centerpieces were easy to assemble (they do not come with vases so we purchased our own from ikea). They held up just fine and looked great, but I think next time I would have them delivered on Friday, as they were slightly brighter the night before the wedding.

The only issue was that the purchasing process was confusing and required a lot of back and forth. I purchased them on a debit card and for some reason, Sam's Club told me my bank would not approve the purchase. However, when I talked to my bank, they said they had already approved it. I tried a credit card instead and the payment was approved, but the charge disappeared from my card after a couple days. I talked to Sam's Club again and they clarified that I would not be charged until the flowers shipped. This was not clear to me during the ordering process. Additionally, anytime I called Sam's Club, they generally could not answer my question when I called, they always had to have someone call me back, which was frustrating.

Overall, it was a positive experience and I would do it again / recommend to a friend. Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
4.3/5.0
Amazing quality and arrived very carefully boxed! Would order from them again in a heartbeat!
Amazing quality and arrived very carefully boxed! Would order from them again in a heartbeat!
Amazing quality and arrived very carefully boxed! Would order from them again in a heartbeat! Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Do NOT order your flowers from Sam's Club! I was married May 30th, 2015 and NEVER received the nearly 1000 flowers I had ordered. I had the intention of making my own bouquets and centerpieces. i called the Friday before the wedding to be told that the order had been canceled by Sams Club. The reason I was given was that the shipping zip code couldnt be confirmed, although we had ordered several other items that all arrived without a problem. There was no email or phone call to tell me ALL my flowers had been canceled. They told me I could drive to the nearest Sam's club and see what they had to offer in their flower departments... Mind you this was a destination wedding in florida, meant to spend time with family and friends. I ended up having grocery store flowers and honestly was perfectly okay with it.

Hoever the professionalism of Sams Club was horrible. I have called and spoke with 5 different managers asking for a resolve, or how this wont happen to another bride, and have not received a call back. They offered no apology or reason.

If you want to receive flowers I suggest ordering from another wholesaler.
Do NOT order your flowers from Sam's Club! I was married May 30th, 2015 and NEVER received the nearly 1000 flowers I had Read more...
Do NOT order your flowers from Sam's Club! I was married May 30th, 2015 and NEVER received the nearly 1000 flowers I had ordered. I had the intention of making my own bouquets and centerpieces. i called the Friday before the wedding to be told that the order had been canceled by Sams Club. The reason I was given was that the shipping zip code couldnt be confirmed, although we had ordered several other items that all arrived without a problem. There was no email or phone call to tell me ALL my flowers had been canceled. They told me I could drive to the nearest Sam's club and see what they had to offer in their flower departments... Mind you this was a destination wedding in florida, meant to spend time with family and friends. I ended up having grocery store flowers and honestly was perfectly okay with it.

Hoever the professionalism of Sams Club was horrible. I have called and spoke with 5 different managers asking for a resolve, or how this wont happen to another bride, and have not received a call back. They offered no apology or reason.

If you want to receive flowers I suggest ordering from another wholesaler. Read less
Services Used: Flowers
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Tara
Wedding:
5/15/2015
4.4/5.0
Cheap, delicious, and easy. I've had two other friends choose to get cupcakes from Sams over a wedding cake since my reception. It's too easy and affordable. I threw candy pearls on top to pretty them up, and had my Aunt set them up on pretty towers.
Cheap, delicious, and easy. I've had two other friends choose to get cupcakes from Sams over a wedding cake since my Read more...
Cheap, delicious, and easy. I've had two other friends choose to get cupcakes from Sams over a wedding cake since my reception. It's too easy and affordable. I threw candy pearls on top to pretty them up, and had my Aunt set them up on pretty towers. Read less
Services Used: Wedding Cake
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Ashley
Wedding:
9/13/2014
3.8/5.0
We ordered two types of sunflowers - the mini yellow sunflowers, and the red sunflowers. We ended up getting red and orange sunflowers, and they were BEAUTIFUL! I was super excited to get a third color that matched our wedding theme perfectly. It's worth mentioning that when you order flowers, you should be flexible - they may substitute other colors. Not all our mini sunflowers had brown centers. But you know what? For the price, that's okay. We made 1 bridal bouquet, 2 bridesmaid bouquets, and 8 gorgeous centerpieces for less than $250. Everything arrived on time and opened beautifully - it's hard to complain with such a great value.

However - I only got an order confirmation, and then nothing until I saw the flowers at the door. Shipping notification with tracking number was emailed AFTER the flowers arrived. I'm a calm person, and this did stress me out a bit. Be ready for this possibility if you order from them, and try to stay calm if possible. It still worked out fine for us.

Unrelated to the service, but probably helpful for anyone looking to do the DIY flower route - flower time took us roughly 2 hours with 5 people helping, but turned out beautifully. Plan to get floral tape, a bit of nice ribbon, some pins, and containers for your centerpieces in addition to this. We got some amazing birch buckets from save-on-crafts.com relatively inexpensively that really made the sunflowers shine.
We ordered two types of sunflowers - the mini yellow sunflowers, and the red sunflowers. We ended up getting red and Read more...
We ordered two types of sunflowers - the mini yellow sunflowers, and the red sunflowers. We ended up getting red and orange sunflowers, and they were BEAUTIFUL! I was super excited to get a third color that matched our wedding theme perfectly. It's worth mentioning that when you order flowers, you should be flexible - they may substitute other colors. Not all our mini sunflowers had brown centers. But you know what? For the price, that's okay. We made 1 bridal bouquet, 2 bridesmaid bouquets, and 8 gorgeous centerpieces for less than $250. Everything arrived on time and opened beautifully - it's hard to complain with such a great value.

However - I only got an order confirmation, and then nothing until I saw the flowers at the door. Shipping notification with tracking number was emailed AFTER the flowers arrived. I'm a calm person, and this did stress me out a bit. Be ready for this possibility if you order from them, and try to stay calm if possible. It still worked out fine for us.

Unrelated to the service, but probably helpful for anyone looking to do the DIY flower route - flower time took us roughly 2 hours with 5 people helping, but turned out beautifully. Plan to get floral tape, a bit of nice ribbon, some pins, and containers for your centerpieces in addition to this. We got some amazing birch buckets from save-on-crafts.com relatively inexpensively that really made the sunflowers shine. Read less
Services Used: Flowers
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Peggy
Wedding:
5/31/2014
0.0/5.0
I am very angry and disappointed at Sam's Club. I asked flowers to be delivered last Thursday and I live in Los Angeles central area. Half of the flowers arrived on time, but the other half did not until the next day. During the wait, I called Sam's Club and they only told me that i would receive an email when it was sent out and could not provide other info. We waited for an entire day and the flower did not arrive that night. When we called again at night at 6pm, their customer service was already out.
Because it was delivered late, flower did not have enough time to drink water, my schedule was completely messed up, I had to get extra help from friends and money for other flower, and, it causes tremendous amount of stress on me right before the wedding. I got anxious, cried, and felt stressed. Not a mood a bride wants to have.
After the wedding, I called Sam's Club to request refund. Their response disappointed me even MORE. After several long calls ( on hold most of time), they would only give me $25!! and I had to insist talking to their manager 3 times before the woman was willing to transfer further (still didn't get to talk to a manager). However, in the end, they said they could only give me $50 back. This is humiliating. I even spent $45 on the membership just for wedding flower.
They insisted that they would not give me full refund because flower was not damaged. BUT IT WAS LATE! and this is for a wedding, and it can't be late. Most important of all, they did not try to solve the problems. I did not receive any information about late delivery and they did not try to compensate me fairly afterwards. They don't deserve any trust from customers. It is the WORST company ever.
I tried to post this review on their website, and it was blocked. So I can only post my experience on all bridal websites to tell all brides-to-be that: STAY AWAY FROM SAM'S CLUB! you don't want extra stress to ruin your wedding mood.! and hope you find a good alternative.
I am very angry and disappointed at Sam's Club. I asked flowers to be delivered last Thursday and I live in Los Angeles Read more...
I am very angry and disappointed at Sam's Club. I asked flowers to be delivered last Thursday and I live in Los Angeles central area. Half of the flowers arrived on time, but the other half did not until the next day. During the wait, I called Sam's Club and they only told me that i would receive an email when it was sent out and could not provide other info. We waited for an entire day and the flower did not arrive that night. When we called again at night at 6pm, their customer service was already out.
Because it was delivered late, flower did not have enough time to drink water, my schedule was completely messed up, I had to get extra help from friends and money for other flower, and, it causes tremendous amount of stress on me right before the wedding. I got anxious, cried, and felt stressed. Not a mood a bride wants to have.
After the wedding, I called Sam's Club to request refund. Their response disappointed me even MORE. After several long calls ( on hold most of time), they would only give me $25!! and I had to insist talking to their manager 3 times before the woman was willing to transfer further (still didn't get to talk to a manager). However, in the end, they said they could only give me $50 back. This is humiliating. I even spent $45 on the membership just for wedding flower.
They insisted that they would not give me full refund because flower was not damaged. BUT IT WAS LATE! and this is for a wedding, and it can't be late. Most important of all, they did not try to solve the problems. I did not receive any information about late delivery and they did not try to compensate me fairly afterwards. They don't deserve any trust from customers. It is the WORST company ever.
I tried to post this review on their website, and it was blocked. So I can only post my experience on all bridal websites to tell all brides-to-be that: STAY AWAY FROM SAM'S CLUB! you don't want extra stress to ruin your wedding mood.! and hope you find a good alternative. Read less
Services Used: Flowers
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Sam's Club flowers were beautiful and arrived in excellent condition. Gerber daisies and mixed bouquets were as colorful and fresh as advertised. Excellent value at great savings, so we would order flowers from Sam's for any occasion.
Sam's Club flowers were beautiful and arrived in excellent condition. Gerber daisies and mixed bouquets were as colorful Read more...
Sam's Club flowers were beautiful and arrived in excellent condition. Gerber daisies and mixed bouquets were as colorful and fresh as advertised. Excellent value at great savings, so we would order flowers from Sam's for any occasion. Read less
Services Used: Flowers
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alicin
Wedding:
11/6/2013
4.1/5.0
Just got my flowers in from Sams Club for my wedding on Sunday Nov 10. They arrived exactly on time. All arrived beautifully and packed very nicely. It came with instructions on how to care for the flowers and clippers for the stems. We just used buckets to store them in a couple empty refrigerators like the florist do in the flower shops. Sams Club flowers are a great valule, however I did find myself getting anxiety over the fact they were being shipped from so far away and Sams customer service was kind of in the dark about the status of my order until they actually shipped. I would definitely recommend Sams Flowers to DIY brides. They sell pre assembled bouquets and seperates. I only spent $300 and got 16 bouquets for my tables and bridesmaids and 125 white roses. Great Value!
Just got my flowers in from Sams Club for my wedding on Sunday Nov 10. They arrived exactly on time. All arrived Read more...
Just got my flowers in from Sams Club for my wedding on Sunday Nov 10. They arrived exactly on time. All arrived beautifully and packed very nicely. It came with instructions on how to care for the flowers and clippers for the stems. We just used buckets to store them in a couple empty refrigerators like the florist do in the flower shops. Sams Club flowers are a great valule, however I did find myself getting anxiety over the fact they were being shipped from so far away and Sams customer service was kind of in the dark about the status of my order until they actually shipped. I would definitely recommend Sams Flowers to DIY brides. They sell pre assembled bouquets and seperates. I only spent $300 and got 16 bouquets for my tables and bridesmaids and 125 white roses. Great Value! Read less
Services Used: Flowers
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