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Santa Barbara Preserves Co.

Santa Barbara , CA
CONTACT US
CONTACT US

LOCATION

482 Venado Drive
Santa Barbara, CA US 93111 (map)

PHONE

805-637-8500

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Make your wedding day extra special with personalized Jellies, Jams & Apple Butters from Santa Barbara Preserves Co. Choose from multiple jar styles & sizes, and then choose your... Read more
Make your wedding day extra special with personalized Jellies, Jams & Apple Butters from Santa Barbara Preserves Co. Choose from multiple jar styles & sizes, and then choose your flavor(s), colors and decorations. Every aspect of your favors can be personalized to fit your special occasion. We will even work with you on a special, one of a kind recipe, just for your event! Contact us through email at info@sbpreserves.com, or, call us at

(805) 637-8500 for pricing and options Read less
Favors & Gifts

PHOTOS

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INFO FOR FAVORS & GIFTS

Do you offer a catalog of products or custom products?
Catalog Products, Custom Products
Do you handle design, printing, and assembly?
Assembly, Design, Printing
Describe the types of favors and gifts that you offer:
Customized jelly, jam and fruit butter wedding favors.
What specialty products, such as themed or monogramed items, do you provide?
All of our favors are custom designed to coordinate with your event theme and colors.
What is your average turnaround time, from initial contact to shipment?
Orders placed less than one month before event may be charged a rush order fee dependent upon schedule availability.
Are you able to meet clients in person to showcase your product?
Yes.
Is there a minimum order requirement?
24 jars.

REVIEWS

2.6
out of 5.0
2.7/5.0
2.5/5.0
2.7/5.0
2.7/5.0
2.7/5.0
Sort by
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Beth
Wedding:
6/4/2011
0.0/5.0
Through ETSY/Paypal, I paid this company $755.00 for custom wedding favors. Raspberry Jam! I was very excited about this purchase until I realized that the owner was not going to deliver the product. I didn't believe this was even possible until I looked at other recent reviews on her etsy profile stating that they were going through the same exact thing. I have sent her multiple emails in the past 2 weeks and phone calls. At first, I was slightly concerned that the owner may be hurt/sick etc. Then I looked at the dates of other complaints and saw that I had heard from her since then. The thing that irritates me the most is that when I emailed her asking if she could set up the listing for the remaining balance a month ago, I heard from her immediately and I paid immediately. She was EXTREMELY responsive when it came to getting paid. Now that two weeks have passed and I have not heard from her and I should already have my favors according to when she told me they would be shipped, I am concerned. Now with less than 3 weeks until the wedding I . . . 1. Have to file claims with Paypal/BOA 2. Have to figure out completely new favors in a short amount of time. I am extremely disappointed because I was happy to pay for the product, it appeared as though I was going to get favors that were worth the expense. Now that I have not even received the product or heard from the vendor, I am confused as to if she is even a legitimate vendor and not a fraudulent "company". It is obvious that this company is either out of business, about to be out of business or a scam. If anyone reads this review and is not convinced, go on ETSY.com and read the other recent reviews from customers who have not received their already purchased products, most have not even been refunded:
(http://www.etsy.com/people/sbpreserves/feedback?ref=pr_feedback ).
Through ETSY/Paypal, I paid this company $755.00 for custom wedding favors. Raspberry Jam! I was very excited about this Read more...
Through ETSY/Paypal, I paid this company $755.00 for custom wedding favors. Raspberry Jam! I was very excited about this purchase until I realized that the owner was not going to deliver the product. I didn't believe this was even possible until I looked at other recent reviews on her etsy profile stating that they were going through the same exact thing. I have sent her multiple emails in the past 2 weeks and phone calls. At first, I was slightly concerned that the owner may be hurt/sick etc. Then I looked at the dates of other complaints and saw that I had heard from her since then. The thing that irritates me the most is that when I emailed her asking if she could set up the listing for the remaining balance a month ago, I heard from her immediately and I paid immediately. She was EXTREMELY responsive when it came to getting paid. Now that two weeks have passed and I have not heard from her and I should already have my favors according to when she told me they would be shipped, I am concerned. Now with less than 3 weeks until the wedding I . . . 1. Have to file claims with Paypal/BOA 2. Have to figure out completely new favors in a short amount of time. I am extremely disappointed because I was happy to pay for the product, it appeared as though I was going to get favors that were worth the expense. Now that I have not even received the product or heard from the vendor, I am confused as to if she is even a legitimate vendor and not a fraudulent "company". It is obvious that this company is either out of business, about to be out of business or a scam. If anyone reads this review and is not convinced, go on ETSY.com and read the other recent reviews from customers who have not received their already purchased products, most have not even been refunded:
(http://www.etsy.com/people/sbpreserves/feedback?ref=pr_feedback ). Read less
Services Used: Favors & Gifts
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Bridetobe11
Wedding:
5/10/2011
0.0/5.0
Company must have shut down and has left numerous brides who spent anywhere from $500 to $1000 on wedding favors high and dry. We got no response when we contacted them and we were left with no favors days before our wedding. What a terrible thing to do to brides.
Company must have shut down and has left numerous brides who spent anywhere from $500 to $1000 on wedding favors high and Read more...
Company must have shut down and has left numerous brides who spent anywhere from $500 to $1000 on wedding favors high and dry. We got no response when we contacted them and we were left with no favors days before our wedding. What a terrible thing to do to brides. Read less
Services Used: Favors & Gifts
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Lisa
Wedding:
2/4/2011
1.0/5.0
DO NOT do business with this vendor. Once they receive your money, they will stop responding and you will not receive the product you paid for. Myself, along with another buyer from this company, are filing a Better Business Bureau complaint against Santa Barbara Preserves. Both of us had paid a deposit on jams/jellies for our weddings and immediately thereafter, the seller stopped responding and failed to deliver ANY product whatsoever. Months have now elapsed for both of us, and neither of us have received (1) a refund; or (2) the jams.

STAY AWAY FROM THIS SELLER. I ended up buying my jams wholesale from Smucker's and decorating them myself due to this seller's failure to perform.
DO NOT do business with this vendor. Once they receive your money, they will stop responding and you will not receive the Read more...
DO NOT do business with this vendor. Once they receive your money, they will stop responding and you will not receive the product you paid for. Myself, along with another buyer from this company, are filing a Better Business Bureau complaint against Santa Barbara Preserves. Both of us had paid a deposit on jams/jellies for our weddings and immediately thereafter, the seller stopped responding and failed to deliver ANY product whatsoever. Months have now elapsed for both of us, and neither of us have received (1) a refund; or (2) the jams.

STAY AWAY FROM THIS SELLER. I ended up buying my jams wholesale from Smucker's and decorating them myself due to this seller's failure to perform. Read less
Services Used: Favors & Gifts
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Kristyn
Wedding:
1/2/2011
4.8/5.0
I very much enjoyed working with Meghan and the Santa Barbara Preserves team. With some inspiration from our stationary, Meghan created a lovely label and accents for our favors. Allowing Meghan to run with her ideas was our best move - thanks to her vision, we ended up with truly unique and delicious jars to send home with our guests. Despite some minor setbacks, Meghan kept me updated on her progress and was always kind and professional. If you're looking for personal, unique and delicious jam favors, Santa Barbara Preserves is your match.
I very much enjoyed working with Meghan and the Santa Barbara Preserves team. With some inspiration from our stationary, Read more...
I very much enjoyed working with Meghan and the Santa Barbara Preserves team. With some inspiration from our stationary, Meghan created a lovely label and accents for our favors. Allowing Meghan to run with her ideas was our best move - thanks to her vision, we ended up with truly unique and delicious jars to send home with our guests. Despite some minor setbacks, Meghan kept me updated on her progress and was always kind and professional. If you're looking for personal, unique and delicious jam favors, Santa Barbara Preserves is your match. Read less
Services Used: Favors & Gifts
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Noeleen
Wedding:
7/31/2010
5.0/5.0
Unfortunately I left it to the last minute to order my favors but Meghan really stepped up and went the extra mile for me. She worked over the weekend to get my favors ready on time and did a great job on the presentation despite the limited time she had. She made handwritten labels which really gave the favors a homemade feel, in fact I had to reluctantly admit to some of my guests that no, I hadn't made them myself! The favors looked fantastic with the table setting and I had lots of positive comments from my guests. My only regret is that I didn't order a few more extras so I could indulge in more of the delicious Lavender Apple butter :) I highly recommend Santa Barbara Preserves. You won't be disappointed by the service or the product.
Unfortunately I left it to the last minute to order my favors but Meghan really stepped up and went the extra mile for me. Read more...
Unfortunately I left it to the last minute to order my favors but Meghan really stepped up and went the extra mile for me. She worked over the weekend to get my favors ready on time and did a great job on the presentation despite the limited time she had. She made handwritten labels which really gave the favors a homemade feel, in fact I had to reluctantly admit to some of my guests that no, I hadn't made them myself! The favors looked fantastic with the table setting and I had lots of positive comments from my guests. My only regret is that I didn't order a few more extras so I could indulge in more of the delicious Lavender Apple butter :) I highly recommend Santa Barbara Preserves. You won't be disappointed by the service or the product. Read less
Services Used: Favors & Gifts
Santa Barbara Preserves Co. responded with the following comments:

Thank you Noeleen! You were such a pleasure to work with and your wedding was just so lovely, I really enjoyed the pictures!
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lmathis2010
Wedding:
5/1/2010
5.0/5.0
The customer service she gave me was amazing. I wish all businesses responded as quickly and worked as professionally as Meghan did. Overall, I had a great experience and my favors were a HUGE hit. All of my friends are asking if I had any leftovers. :)
The customer service she gave me was amazing. I wish all businesses responded as quickly and worked as professionally as Read more...
The customer service she gave me was amazing. I wish all businesses responded as quickly and worked as professionally as Meghan did. Overall, I had a great experience and my favors were a HUGE hit. All of my friends are asking if I had any leftovers. :) Read less
Services Used: Favors & Gifts

MAP

 
482 Venado Drive, Santa Barbara, CA 93111 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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