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Seno Formalwear

Rockford , IL

LOCATION

Rockford, IL US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.2
out of 5.0
2.7/5.0
3.0/5.0
3.5/5.0
3.3/5.0
3.5/5.0
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Cheryl
Wedding:
5/14/2016
2.2/5.0
We started our rental process 3 months prior to our wedding. My fiancé went to have the first fitting and the information was put in the computer under the wrong name. When the tux's came in and they went for the final fitting the shoes had missing eyelets, one shirt was too small, and my fiance's shirt had a ring of dirt around the collar. The manager told him it would be in at 10:00 the day of the wedding!!!!! When he returned home and discussed the situation with me I called the store and told her it was unacceptable and she needed to do better than that. She drove to the nearest factory the next day. The shirts were new and the shoes were as well. The Best Man then had to return to the store because the suspenders were dirty. The tux's looked much different on the guys then they did on the mannequin. The were oversized and sloppy looking. We had no choice but to use them at this point. When i went to return the tux's i forgot the shoes at home. I wanted to leave the suits at the store while I went to retrieve the shoes. They refused the suits and said they would need to charge me $25 per tux if I left them there while I returned home to get the shoes. This implied that I wanted to keep there disgusting product. SO YOU DECIDE. Do you really want to get your tux's here???
We started our rental process 3 months prior to our wedding. My fiancé went to have the first fitting and the information Read more...
We started our rental process 3 months prior to our wedding. My fiancé went to have the first fitting and the information was put in the computer under the wrong name. When the tux's came in and they went for the final fitting the shoes had missing eyelets, one shirt was too small, and my fiance's shirt had a ring of dirt around the collar. The manager told him it would be in at 10:00 the day of the wedding!!!!! When he returned home and discussed the situation with me I called the store and told her it was unacceptable and she needed to do better than that. She drove to the nearest factory the next day. The shirts were new and the shoes were as well. The Best Man then had to return to the store because the suspenders were dirty. The tux's looked much different on the guys then they did on the mannequin. The were oversized and sloppy looking. We had no choice but to use them at this point. When i went to return the tux's i forgot the shoes at home. I wanted to leave the suits at the store while I went to retrieve the shoes. They refused the suits and said they would need to charge me $25 per tux if I left them there while I returned home to get the shoes. This implied that I wanted to keep there disgusting product. SO YOU DECIDE. Do you really want to get your tux's here??? Read less
Services Used: Dress & Attire
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Beth
Wedding:
7/10/2010
2.6/5.0
The people working there weren't as polite or helpful as I would have hoped
The people working there weren't as polite or helpful as I would have hoped
The people working there weren't as polite or helpful as I would have hoped Read less
Services Used: Dress & Attire
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Stacy
Wedding:
12/12/2009
4.8/5.0
My husband and I went with Seno Formal Wear for our tuxedo rentals. The ladies in the store were very pleasent to work with. The tuxedo's looked so sharp on all of the guys, especially my groom:)
The only thing we had an issuse with was the cost. They didn't make it clear to us upon rental of all of the fees included. So when we went to pick up the tuxedo's the price was up by 25 or 30 dollars. We were upset because we told our groomsmen a specific price and it was wrong.
Overall very happy with the quality of the tux's and the friendly service.
My husband and I went with Seno Formal Wear for our tuxedo rentals. The ladies in the store were very pleasent to work Read more...
My husband and I went with Seno Formal Wear for our tuxedo rentals. The ladies in the store were very pleasent to work with. The tuxedo's looked so sharp on all of the guys, especially my groom:)
The only thing we had an issuse with was the cost. They didn't make it clear to us upon rental of all of the fees included. So when we went to pick up the tuxedo's the price was up by 25 or 30 dollars. We were upset because we told our groomsmen a specific price and it was wrong.
Overall very happy with the quality of the tux's and the friendly service. Read less
Services Used: Dress & Attire
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