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Serendipity Bridal

Austin , TX
CONTACT US
CONTACT US

LOCATION

Austin, TX 78734 US (map)

PHONE

512-374-9492
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

ESTABLISHED IN 1988, SERENDIPITY BRIDAL HAS BEEN SERVING AUSTIN AND CENTRAL TEXAS BRIDES FOR OVER 27 YEARS.

Current owners, Josh and Jessica, took over in 2010 and have brought... Read more
ESTABLISHED IN 1988, SERENDIPITY BRIDAL HAS BEEN SERVING AUSTIN AND CENTRAL TEXAS BRIDES FOR OVER 27 YEARS.

Current owners, Josh and Jessica, took over in 2010 and have brought a renewed focus on providing the customer service and experience that every bride expects and deserves.

High School sweethearts, they were married in 2005 and have called Austin home for over 15 years. While planning their own wedding Jessica fell in love with all things bridal. She was immediately captivated by the bridal world and dove in head first! In 2010, Jessica persuaded Josh to follow in her passion, and together they purchased Serendipity Bridal. Serendipity is proud to house an extensive collection of over 150 bridal gowns. From the complimentary mimosas to personalized 1.5 hour appointments with an experienced bridal consultant, Serendipity strives to live up to its name and be the “Unexpected Treasure” every bride desires.

Their mission for Serendipity is to provide Austin’s most extensive selection of wedding gowns, from collection to couture, a true shopping experience where brides are able to find their perfect dress in a fun and relaxing environment, and finally, a stress-free customer experience that is unmatched in its attention to detail.

When not working, Josh and Jessica love spending time as a family with their two children – Grayson and James (who can sometimes be found hiding behind the dresses if you look close enough). Jessica and Josh truly appreciate a good love story and feel so honored to have shared in some of Austin’s greatest over the last 7 years! Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride
Which of the following services do you provide??
Alterations, Appointments Only, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Garters, Hair Accessories, Jewelry, Sample Gowns, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Seasonally
What is your return policy?
Final Sale

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.4/5.0
4.3/5.0
4.3/5.0
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Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so Read more...
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
My dress was a Pronovia Dress it was amazing and Serendipity was so helpful! They even let my grandma come and look at the dress multiple times without me because she made a replica for my American Girl Doll as a surprise for my bridal shower.
My dress was a Pronovia Dress it was amazing and Serendipity was so helpful! They even let my grandma come and look at the Read more...
My dress was a Pronovia Dress it was amazing and Serendipity was so helpful! They even let my grandma come and look at the dress multiple times without me because she made a replica for my American Girl Doll as a surprise for my bridal shower. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.2/5.0
I purchased my dress as a final sample and it was half of the price. Had an enjoyable shopping experience here, great tailoring service, and helpful attendants.
I purchased my dress as a final sample and it was half of the price. Had an enjoyable shopping experience here, great Read more...
I purchased my dress as a final sample and it was half of the price. Had an enjoyable shopping experience here, great tailoring service, and helpful attendants. Read less
Services Used: Dress & Attire
Default vendor profile pic
Emily
Wedding:
12/2/2016
5.0/5.0
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple of weeks before my appointment, my mom and I decided to stop in just to look around. Kayte immediately greeted and welcomed us, and told us about the trunk show that was going on. A few minutes later, she came up to us and told us that she had some free time because one of her appointments had cancelled, and that if I saw a dress in the trunk show that I really wanted to try on, she would gladly help us. I didn't end up trying anything on that week, but when we returned for my appointment a few weeks later, we were pleased to find out that Kayte would be our consultant. She made us all feel so comfortable and welcome, and was very knowledgeable about all of the gowns I tried on and what would look best on me. She was incredibly kind, helpful, and not pushy or overbearing, but I think my favorite thing about her was that she seemed genuinely excited about our appointment and the dresses I was trying on. I ended up finding my dream dress and I can't wait to go back for my first fitting!
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple Read more...
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple of weeks before my appointment, my mom and I decided to stop in just to look around. Kayte immediately greeted and welcomed us, and told us about the trunk show that was going on. A few minutes later, she came up to us and told us that she had some free time because one of her appointments had cancelled, and that if I saw a dress in the trunk show that I really wanted to try on, she would gladly help us. I didn't end up trying anything on that week, but when we returned for my appointment a few weeks later, we were pleased to find out that Kayte would be our consultant. She made us all feel so comfortable and welcome, and was very knowledgeable about all of the gowns I tried on and what would look best on me. She was incredibly kind, helpful, and not pushy or overbearing, but I think my favorite thing about her was that she seemed genuinely excited about our appointment and the dresses I was trying on. I ended up finding my dream dress and I can't wait to go back for my first fitting! Read less
Services Used: Dress & Attire
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Caitlin
Wedding:
11/6/2016
5.0/5.0
I purchased my gown, veil and earrings from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!
I purchased my gown, veil and earrings from Serendipity. I had the best experience with Jessica and everyone else in the Read more...
I purchased my gown, veil and earrings from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress! Read less
Services Used: Dress & Attire, Jewelry
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Mike
Wedding:
9/4/2016
4.9/5.0
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once upon a time. She was treated quite well and the dress selection was beautiful, so I immediately booked an appointment when it came time for my own wedding gown shopping. And I was not disappointed. I visited Serendipity twice to look at gowns, the second time to view a trunk show of a designer I had liked. Both times I was treated like royalty, and they went the extra mile to make my guests (mom, aunt, friends, fiancé) feel comfortable and helped them enjoy the experience. I ended up purchasing a gown from the trunk show, and the designer representative personally measured me for my gown, which helped ease my nerves considering I had to add length, thus costing me more for the dress. From purchase to dress delivery, the Serendipity staff kept me informed that my order had been received by the dress makers, where the dress was in the creation process, and again when it arrived in the store. I’ve yet to pick up my dress as I have my first fitting with them soon. Can’t wait!
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once Read more...
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once upon a time. She was treated quite well and the dress selection was beautiful, so I immediately booked an appointment when it came time for my own wedding gown shopping. And I was not disappointed. I visited Serendipity twice to look at gowns, the second time to view a trunk show of a designer I had liked. Both times I was treated like royalty, and they went the extra mile to make my guests (mom, aunt, friends, fiancé) feel comfortable and helped them enjoy the experience. I ended up purchasing a gown from the trunk show, and the designer representative personally measured me for my gown, which helped ease my nerves considering I had to add length, thus costing me more for the dress. From purchase to dress delivery, the Serendipity staff kept me informed that my order had been received by the dress makers, where the dress was in the creation process, and again when it arrived in the store. I’ve yet to pick up my dress as I have my first fitting with them soon. Can’t wait! Read less
Services Used: Dress & Attire
Default vendor profile pic
Austin G
Wedding:
4/9/2016
5.0/5.0
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the 3rd place and I guess you could say, saved the best for last. Working with Serendipity was enjoyable and I have no bad things to say. I came in during a trunk show to try on a veil and ended up purchasing it later but the manager was nice enough to match the trunk show pricing.
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the Read more...
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the 3rd place and I guess you could say, saved the best for last. Working with Serendipity was enjoyable and I have no bad things to say. I came in during a trunk show to try on a veil and ended up purchasing it later but the manager was nice enough to match the trunk show pricing. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kaylyn
Wedding:
3/19/2016
4.4/5.0
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then presented me with several stunning dresses. The perfect dress ended up being over my budget but the staff worked with me to make the payments easier and referred me to a wonderful seamstress Norri when it turned out my dress would be coming in too late to use the inhouse seamstress. My only problem with the experience is my dress was supposed to come with a belt which they sent back because it had a stain. While I appreciated this and understood it takes time for the belt to be redone, I was not updated very frequently and had to check in numerous times on the belts progress. Several weeks after the belt had not been returned I called on a Saturday to see if it would be available for my bridal shoot and was assured they would update me by Monday and the call was never returned. In the end the belt came in, in time to be worn on the wedding day, but I wish it had been available for the bridal shoot.
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then Read more...
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then presented me with several stunning dresses. The perfect dress ended up being over my budget but the staff worked with me to make the payments easier and referred me to a wonderful seamstress Norri when it turned out my dress would be coming in too late to use the inhouse seamstress. My only problem with the experience is my dress was supposed to come with a belt which they sent back because it had a stain. While I appreciated this and understood it takes time for the belt to be redone, I was not updated very frequently and had to check in numerous times on the belts progress. Several weeks after the belt had not been returned I called on a Saturday to see if it would be available for my bridal shoot and was assured they would update me by Monday and the call was never returned. In the end the belt came in, in time to be worn on the wedding day, but I wish it had been available for the bridal shoot. Read less
Services Used: Dress & Attire
Default vendor profile pic
ShineIn09
Wedding:
12/27/2009
4.0/5.0
I visited Serendipity during a Watters & Watters trunk show and had plans to go out of town the next day, so there was a LOT of pressure for me to make a decision to buy that day. In spite of that, I had a lot of input from the designer representative that was in-store and my dress came in way earlier than expected. I did not get alterations done in-house, but did get the free pressing and was very satisfied with the services I received. My dress was unique and otherwise unavailable in Austin. My only criticism is that my bridal consultant recommended a size larger than I ordered, but I was adamant about ordering a 6 and it fit me perfectly when it came in.
I visited Serendipity during a Watters & Watters trunk show and had plans to go out of town the next day, so there was a Read more...
I visited Serendipity during a Watters & Watters trunk show and had plans to go out of town the next day, so there was a LOT of pressure for me to make a decision to buy that day. In spite of that, I had a lot of input from the designer representative that was in-store and my dress came in way earlier than expected. I did not get alterations done in-house, but did get the free pressing and was very satisfied with the services I received. My dress was unique and otherwise unavailable in Austin. My only criticism is that my bridal consultant recommended a size larger than I ordered, but I was adamant about ordering a 6 and it fit me perfectly when it came in. Read less
Services Used: Dress & Attire
Default vendor profile pic
UTBride09
Wedding:
3/28/2009
5.0/5.0
You can find some excellent deals here. I was so surprised to find my dress here & not spend a fortune. Don't get me wrong, they certainly carry dresses that do cost a fortune, but even the bride on a budget won't be discouraged here. The staff was very knowledgeable & made my experience everything I would expect in shopping for a wedding dress. I felt like a princess & loved working with them!
You can find some excellent deals here. I was so surprised to find my dress here & not spend a fortune. Don't get me Read more...
You can find some excellent deals here. I was so surprised to find my dress here & not spend a fortune. Don't get me wrong, they certainly carry dresses that do cost a fortune, but even the bride on a budget won't be discouraged here. The staff was very knowledgeable & made my experience everything I would expect in shopping for a wedding dress. I felt like a princess & loved working with them! Read less
Services Used: Dress & Attire
Default vendor profile pic
sgverrill
Wedding:
11/8/2008
4.0/5.0
I wasn't into dress shopping, so I was dreading a place where someone "dresses" you, but this experience was so much better than other places I tried. First of all, they have a great selection of gorgeous dresses and second of all, the sales team is great. I had a lady who took her cue from me and was very efficient and didn't try to sell me something I didn't want/wasn't my style. It was very organized and I got the perfect dress in about an hour. I wish I'd started there! Ordering did take awhile, but I don't think that was their fault--the gowns they sell typically are sewn once ordered and not "in stock."
I wasn't into dress shopping, so I was dreading a place where someone "dresses" you, but this experience was so much Read more...
I wasn't into dress shopping, so I was dreading a place where someone "dresses" you, but this experience was so much better than other places I tried. First of all, they have a great selection of gorgeous dresses and second of all, the sales team is great. I had a lady who took her cue from me and was very efficient and didn't try to sell me something I didn't want/wasn't my style. It was very organized and I got the perfect dress in about an hour. I wish I'd started there! Ordering did take awhile, but I don't think that was their fault--the gowns they sell typically are sewn once ordered and not "in stock." Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the shop. Catherine made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress.
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the Read more...
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the shop. Catherine made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. Read less
Services Used: Dress & Attire, Jewelry
Default vendor profile pic
Anonymous
Wedding:
[Private]
4.7/5.0
By far my favorite place I tried on dresses! The staff was very knowledgable, friendly, and accommodating! Rosie the in-house alterationist has also been phenomenal to work with and couldn't be sweeter...I would highly recommend Serendipity bridal!
By far my favorite place I tried on dresses! The staff was very knowledgable, friendly, and accommodating! Rosie the Read more...
By far my favorite place I tried on dresses! The staff was very knowledgable, friendly, and accommodating! Rosie the in-house alterationist has also been phenomenal to work with and couldn't be sweeter...I would highly recommend Serendipity bridal! Read less
Services Used: Dress & Attire

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Austin, TX 78734 See On Map
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