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Serendipity Bridal

Austin , TX
CONTACT US
CONTACT US

LOCATION

Austin, TX 78734 US (map)

PHONE

512-374-9492

WEBSITE

View website
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ABOUT US

ESTABLISHED IN 1988, SERENDIPITY BRIDAL HAS BEEN SERVING AUSTIN AND CENTRAL TEXAS BRIDES FOR OVER 27 YEARS.

Current owners, Josh and Jessica, took over in 2010 and have brought... Read more
ESTABLISHED IN 1988, SERENDIPITY BRIDAL HAS BEEN SERVING AUSTIN AND CENTRAL TEXAS BRIDES FOR OVER 27 YEARS.

Current owners, Josh and Jessica, took over in 2010 and have brought a renewed focus on providing the customer service and experience that every bride expects and deserves.

High School sweethearts, they were married in 2005 and have called Austin home for over 15 years. While planning their own wedding Jessica fell in love with all things bridal. She was immediately captivated by the bridal world and dove in head first! In 2010, Jessica persuaded Josh to follow in her passion, and together they purchased Serendipity Bridal. Serendipity is proud to house an extensive collection of over 150 bridal gowns. From the complimentary mimosas to personalized 1.5 hour appointments with an experienced bridal consultant, Serendipity strives to live up to its name and be the “Unexpected Treasure” every bride desires.

Their mission for Serendipity is to provide Austin’s most extensive selection of wedding gowns, from collection to couture, a true shopping experience where brides are able to find their perfect dress in a fun and relaxing environment, and finally, a stress-free customer experience that is unmatched in its attention to detail.

When not working, Josh and Jessica love spending time as a family with their two children – Grayson and James (who can sometimes be found hiding behind the dresses if you look close enough). Jessica and Josh truly appreciate a good love story and feel so honored to have shared in some of Austin’s greatest over the last 7 years! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride
Which of the following services do you provide??
Alterations, Appointments Only, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Garters, Hair Accessories, Jewelry, Sample Gowns, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Seasonally
What is your return policy?
Final Sale

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.4/5.0
4.3/5.0
4.3/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the shop. Catherine made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress.
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the Read more...
I purchased my gown, veil, and jewelry from Serendipity. I had the best experience with Catherine and everyone else in the shop. Catherine made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. Read less
Services Used: Dress & Attire, Jewelry
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I purchased my dress during the trunk sale. The entire experience was pleasant. The consultant listened carefully to what I wanted and helped us stay within our budget. I love my dress.
I purchased my dress during the trunk sale. The entire experience was pleasant. The consultant listened carefully to what Read more...
I purchased my dress during the trunk sale. The entire experience was pleasant. The consultant listened carefully to what I wanted and helped us stay within our budget. I love my dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so Read more...
Expensive but I would absolutely recommend this bridal shop to anyone. Not where I ended up buying my dress but I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress! Read less
Services Used: Dress & Attire
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Emily
Wedding:
12/2/2016
5.0/5.0
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple of weeks before my appointment, my mom and I decided to stop in just to look around. Kayte immediately greeted and welcomed us, and told us about the trunk show that was going on. A few minutes later, she came up to us and told us that she had some free time because one of her appointments had cancelled, and that if I saw a dress in the trunk show that I really wanted to try on, she would gladly help us. I didn't end up trying anything on that week, but when we returned for my appointment a few weeks later, we were pleased to find out that Kayte would be our consultant. She made us all feel so comfortable and welcome, and was very knowledgeable about all of the gowns I tried on and what would look best on me. She was incredibly kind, helpful, and not pushy or overbearing, but I think my favorite thing about her was that she seemed genuinely excited about our appointment and the dresses I was trying on. I ended up finding my dream dress and I can't wait to go back for my first fitting!
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple Read more...
Although this shop tends to be on the pricey side, I would absolutely recommend making an appointment with them. A couple of weeks before my appointment, my mom and I decided to stop in just to look around. Kayte immediately greeted and welcomed us, and told us about the trunk show that was going on. A few minutes later, she came up to us and told us that she had some free time because one of her appointments had cancelled, and that if I saw a dress in the trunk show that I really wanted to try on, she would gladly help us. I didn't end up trying anything on that week, but when we returned for my appointment a few weeks later, we were pleased to find out that Kayte would be our consultant. She made us all feel so comfortable and welcome, and was very knowledgeable about all of the gowns I tried on and what would look best on me. She was incredibly kind, helpful, and not pushy or overbearing, but I think my favorite thing about her was that she seemed genuinely excited about our appointment and the dresses I was trying on. I ended up finding my dream dress and I can't wait to go back for my first fitting! Read less
Services Used: Dress & Attire
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Private_User233
Wedding:
11/6/2016
5.0/5.0
I purchased my gown and veil from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress!
I purchased my gown and veil from Serendipity. I had the best experience with Jessica and everyone else in the shop. Read more...
I purchased my gown and veil from Serendipity. I had the best experience with Jessica and everyone else in the shop. Jessica made me feel at ease with the entire experience and made it so much fun for everyone. It was a delight to work with them in finding my dream dress. I felt so special whenever I shopped here, it was one of the best experiences I had throughout my journey while looking for my dress! Read less
Services Used: Dress & Attire
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Mike
Wedding:
9/4/2016
4.9/5.0
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once upon a time. She was treated quite well and the dress selection was beautiful, so I immediately booked an appointment when it came time for my own wedding gown shopping. And I was not disappointed. I visited Serendipity twice to look at gowns, the second time to view a trunk show of a designer I had liked. Both times I was treated like royalty, and they went the extra mile to make my guests (mom, aunt, friends, fiancé) feel comfortable and helped them enjoy the experience. I ended up purchasing a gown from the trunk show, and the designer representative personally measured me for my gown, which helped ease my nerves considering I had to add length, thus costing me more for the dress. From purchase to dress delivery, the Serendipity staff kept me informed that my order had been received by the dress makers, where the dress was in the creation process, and again when it arrived in the store. I’ve yet to pick up my dress as I have my first fitting with them soon. Can’t wait!
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once Read more...
I was already familiar with Serendipity Bridal since I’d taken a girlfriend of mine there to look for a wedding dress once upon a time. She was treated quite well and the dress selection was beautiful, so I immediately booked an appointment when it came time for my own wedding gown shopping. And I was not disappointed. I visited Serendipity twice to look at gowns, the second time to view a trunk show of a designer I had liked. Both times I was treated like royalty, and they went the extra mile to make my guests (mom, aunt, friends, fiancé) feel comfortable and helped them enjoy the experience. I ended up purchasing a gown from the trunk show, and the designer representative personally measured me for my gown, which helped ease my nerves considering I had to add length, thus costing me more for the dress. From purchase to dress delivery, the Serendipity staff kept me informed that my order had been received by the dress makers, where the dress was in the creation process, and again when it arrived in the store. I’ve yet to pick up my dress as I have my first fitting with them soon. Can’t wait! Read less
Services Used: Dress & Attire
Default vendor profile pic
Austin G
Wedding:
4/9/2016
5.0/5.0
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the 3rd place and I guess you could say, saved the best for last. Working with Serendipity was enjoyable and I have no bad things to say. I came in during a trunk show to try on a veil and ended up purchasing it later but the manager was nice enough to match the trunk show pricing.
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the Read more...
Serendipity was the 1st place my MOH went during her turn to find a dress, so I flipped it around and went to them for the 3rd place and I guess you could say, saved the best for last. Working with Serendipity was enjoyable and I have no bad things to say. I came in during a trunk show to try on a veil and ended up purchasing it later but the manager was nice enough to match the trunk show pricing. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kaylyn
Wedding:
3/19/2016
4.4/5.0
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then presented me with several stunning dresses. The perfect dress ended up being over my budget but the staff worked with me to make the payments easier and referred me to a wonderful seamstress Norri when it turned out my dress would be coming in too late to use the inhouse seamstress. My only problem with the experience is my dress was supposed to come with a belt which they sent back because it had a stain. While I appreciated this and understood it takes time for the belt to be redone, I was not updated very frequently and had to check in numerous times on the belts progress. Several weeks after the belt had not been returned I called on a Saturday to see if it would be available for my bridal shoot and was assured they would update me by Monday and the call was never returned. In the end the belt came in, in time to be worn on the wedding day, but I wish it had been available for the bridal shoot.
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then Read more...
Serendipity was my 3rd dress appointment and they were the first place to listen to exactly what I wanted and then presented me with several stunning dresses. The perfect dress ended up being over my budget but the staff worked with me to make the payments easier and referred me to a wonderful seamstress Norri when it turned out my dress would be coming in too late to use the inhouse seamstress. My only problem with the experience is my dress was supposed to come with a belt which they sent back because it had a stain. While I appreciated this and understood it takes time for the belt to be redone, I was not updated very frequently and had to check in numerous times on the belts progress. Several weeks after the belt had not been returned I called on a Saturday to see if it would be available for my bridal shoot and was assured they would update me by Monday and the call was never returned. In the end the belt came in, in time to be worn on the wedding day, but I wish it had been available for the bridal shoot. Read less
Services Used: Dress & Attire
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Cara
Wedding:
11/28/2015
4.6/5.0
I loved my experience with Serendipity Bridal! They have a beautiful selection of dresses and a great atmosphere. The staff was attentive, the dressing rooms were big, the seating for the people you brought with you was comfortable, and they offer you water or mimosas during your appointment. I didn't have an exact idea of what I wanted in a dress....I was considering two very different styles, and Lacey encouraged me to look around and pick out a few dresses to try on and also did a great job picking out some other dresses based on what I had said/chosen. I actually liked all of the dresses that I tried on, but fell in love with one that Lacey had picked out that I had looked at but was unsure about; she has a great eye for these things! She was also knowledgeable about sizing. I knew that my build meant that I would likely need alterations on whichever wedding dress I ordered, and she accurately told me my options for which sizes I could order and which alterations would be needed for each size. Since this was the first place in Austin that I had tried on wedding dresses, I was reluctant to commit right away. They offered me a discount if I purchased the dress same day, but never made me feel pressured to buy the dress same day. I later came back and purchased the dress and couldn't have been happier with it! I also received consistently good customer service after purchasing the dress (contact information for alterations, shipping my dress, etc.).
I loved my experience with Serendipity Bridal! They have a beautiful selection of dresses and a great atmosphere. The Read more...
I loved my experience with Serendipity Bridal! They have a beautiful selection of dresses and a great atmosphere. The staff was attentive, the dressing rooms were big, the seating for the people you brought with you was comfortable, and they offer you water or mimosas during your appointment. I didn't have an exact idea of what I wanted in a dress....I was considering two very different styles, and Lacey encouraged me to look around and pick out a few dresses to try on and also did a great job picking out some other dresses based on what I had said/chosen. I actually liked all of the dresses that I tried on, but fell in love with one that Lacey had picked out that I had looked at but was unsure about; she has a great eye for these things! She was also knowledgeable about sizing. I knew that my build meant that I would likely need alterations on whichever wedding dress I ordered, and she accurately told me my options for which sizes I could order and which alterations would be needed for each size. Since this was the first place in Austin that I had tried on wedding dresses, I was reluctant to commit right away. They offered me a discount if I purchased the dress same day, but never made me feel pressured to buy the dress same day. I later came back and purchased the dress and couldn't have been happier with it! I also received consistently good customer service after purchasing the dress (contact information for alterations, shipping my dress, etc.). Read less
Services Used: Dress & Attire
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Sammi
Wedding:
11/14/2015
5.0/5.0
I was so close to canceling my appointment at Serendipity because I thought they wouldn't have anything in my price range - I'm so glad I didn't. Everyone was so friendly and helpful as soon as we (my mom, sister and I) walked in. We were immediately offered mimosas and water, and then got to look around the store and actually touch and pick out the dresses I wanted to try on. Lexie, who was helping me, picked out some beautiful dresses that were what I was looking for and were in my price range. It was overall just a great experience that truly made me feel like a bride. And the best part? Found my dream dress! Can't recommend it enough!
I was so close to canceling my appointment at Serendipity because I thought they wouldn't have anything in my price range Read more...
I was so close to canceling my appointment at Serendipity because I thought they wouldn't have anything in my price range - I'm so glad I didn't. Everyone was so friendly and helpful as soon as we (my mom, sister and I) walked in. We were immediately offered mimosas and water, and then got to look around the store and actually touch and pick out the dresses I wanted to try on. Lexie, who was helping me, picked out some beautiful dresses that were what I was looking for and were in my price range. It was overall just a great experience that truly made me feel like a bride. And the best part? Found my dream dress! Can't recommend it enough! Read less
Services Used: Dress & Attire

MAP

 
Austin, TX 78734 See On Map
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