130x130 sq 1358530425791 logoforfb
(4)

Serendipity Catering

Ithaca , NY
CONTACT US
CONTACT US

LOCATION

950 Danby Road, Suite 20
Ithaca, NY 14850 US (map)

PHONE

607-273-2145

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Serendipity is a full-service catering company in Ithaca, NY that provides clients with an extensive selection of menus and services. Whether you’re planning an elegant wedding or a... Read more
Serendipity is a full-service catering company in Ithaca, NY that provides clients with an extensive selection of menus and services. Whether you’re planning an elegant wedding or a corporate dinner, Serendipity’s team of professionals will assist you every step of the way to turn your vision into reality.

We can manage all of the details of your event including bar service, floral arrangements, décor and design. We have strong working relationships with many local professionals in entertainment, lighting, photography and party rentals.

We pride ourselves in offering high-quality, innovative and unique menus to our clients. Our food is crafted in-house using only the freshest seasonal products, sourced from local farmers and artisan food purveyors. Read less
Catering

PHOTOS

130x130 sq 1476111280134 market lighting
130x130 sq 1476111418405 chandeliers
130x130 sq 1476111618723 img0088
130x130 sq 1476113165787 img0099
130x130 sq 1476113212981 img0093
130x130 sq 1476113264529 56363210152311235514816504337787n
130x130 sq 1476113358531 12363101523112521548161425289564n copy
130x130 sq 1476113448262 anna coleman anna coleman rehearsal dinner 0293
130x130 sq 1476113648110 adelaideeric09032016 rachelphilipson3494
130x130 sq 1476113766855 wedding at the ifm 8.13.16
130x130 sq 1476113900722 nyrw3.6a

INFO FOR CATERING

What event services do you provide?
Clean Up, Delivery, Set Up
What catering services do you provide?
Buffet, Cake, Cake Cutting, Cocktail Reception, Dessert, Family Style, French Service, Hors d'oeuvres, Outside Cake OK, Plated, Server(s), Stations, Tastings
What types of cuisine do you cater?
African, American, Asian, British, Cajun, Caribbean, Chinese, Ethiopian, French, German, Indian, Italian, Japanese, Korean, Latin American, Local, Mediterranean, Mexican, Middle Eastern, Russian, Southern, Southwestern, Spanish, Thai, Vietnamese
What dietary needs can you accommodate?
Gluten Free, Lactose Free, No Pork, Organic, Vegan, Vegetarian
What bar services do you provide?
Bartender(s), Champagne Toast, Liquor License, Outside Alcohol OK, Premium Liquor, Signature Cocktail(s), Specialty Beer, Specialty Wine
Which of the following items can you provide?
Chairs, Tables
Which of the following items can you provide?
Barware, China, Flatware, Glassware, Linens

REVIEWS

3.3
out of 5.0
3.6/5.0
2.9/5.0
3.0/5.0
3.4/5.0
3.5/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.7/5.0
Stephanie and Andrew at Serendipity made our wedding go off without a hitch. It was more expensive to go with a full service caterer, to be sure, but they completely made it worth our while. It was SO EASY which is not something you hear or feel with weddings a lot. They did everything - rentals, food, cake, decorations, lights. We just showed up and got married. And it looked incredible! I honestly couldn't be happier with our wedding - nothing went horrible awry, all the staff were incredibly helpful and charming, and they helped up pack up the few pieces that we needed to take home at the end of the night. They worked so hard and made our night so easy. Multiple guests said that it was the best wedding they'd ever been to! I highly, highly recommend Serendipity. They were great.
Stephanie and Andrew at Serendipity made our wedding go off without a hitch. It was more expensive to go with a full Read more...
Stephanie and Andrew at Serendipity made our wedding go off without a hitch. It was more expensive to go with a full service caterer, to be sure, but they completely made it worth our while. It was SO EASY which is not something you hear or feel with weddings a lot. They did everything - rentals, food, cake, decorations, lights. We just showed up and got married. And it looked incredible! I honestly couldn't be happier with our wedding - nothing went horrible awry, all the staff were incredibly helpful and charming, and they helped up pack up the few pieces that we needed to take home at the end of the night. They worked so hard and made our night so easy. Multiple guests said that it was the best wedding they'd ever been to! I highly, highly recommend Serendipity. They were great. Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.1/5.0
We were so excited to book Serendipity based on all the positive reviews. Unfortunately it was the most expensive, difficult, unprofessional part of our wedding. Overall the food was good and they were flexible with our menu. We sent them all of the recipes and they were able to accommodate. The appetizers both passed and buffet style were excellent. Many guests tried new things and were pleasantly surprised. The salad may have been the best beet and goat cheese salad we have ever had. We were so happy to see all the feedback on the main dishes that it was different and interesting. We did get some feedback that some dishes were served cold but overall it was good.

What happened with the dessert was a complete disaster. We were extremely sad about the croquembouche not working out. We were willing to accept that accidents happen even though our bill was increased a few dollars per person for this add-on. But then we tasted the donuts and they were the worst we have ever eaten. Not only were they completely stale it was also clear that they were made days ago. The dough was overworked and dense and these were not even the same shape or size as the ones at the tasting. It is evident that the pastry chef who prepped our tasting is no longer with Serendipity because he would never have served these. If they had just informed us of this change we would have brought in donuts from elsewhere. Because of this we feel we ended up having to get a full refund for the dessert. The croquembouche which was not provided at all was suppose to serve as our "wedding cake" and should not have been treated as a minor mistake.

The waitresses were so wonderful but the way Stephanie treated them wasn't. She was condescending and seemed very irritable with them. Stephanie and Andrew are not available when requested during planning process, rude, and defensive. They always made us feel like we were bothering them. Take your business elsewhere.
We were so excited to book Serendipity based on all the positive reviews. Unfortunately it was the most expensive, Read more...
We were so excited to book Serendipity based on all the positive reviews. Unfortunately it was the most expensive, difficult, unprofessional part of our wedding. Overall the food was good and they were flexible with our menu. We sent them all of the recipes and they were able to accommodate. The appetizers both passed and buffet style were excellent. Many guests tried new things and were pleasantly surprised. The salad may have been the best beet and goat cheese salad we have ever had. We were so happy to see all the feedback on the main dishes that it was different and interesting. We did get some feedback that some dishes were served cold but overall it was good.

What happened with the dessert was a complete disaster. We were extremely sad about the croquembouche not working out. We were willing to accept that accidents happen even though our bill was increased a few dollars per person for this add-on. But then we tasted the donuts and they were the worst we have ever eaten. Not only were they completely stale it was also clear that they were made days ago. The dough was overworked and dense and these were not even the same shape or size as the ones at the tasting. It is evident that the pastry chef who prepped our tasting is no longer with Serendipity because he would never have served these. If they had just informed us of this change we would have brought in donuts from elsewhere. Because of this we feel we ended up having to get a full refund for the dessert. The croquembouche which was not provided at all was suppose to serve as our "wedding cake" and should not have been treated as a minor mistake.

The waitresses were so wonderful but the way Stephanie treated them wasn't. She was condescending and seemed very irritable with them. Stephanie and Andrew are not available when requested during planning process, rude, and defensive. They always made us feel like we were bothering them. Take your business elsewhere. Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.3/5.0
Every review I've read of Serendipity is wonderful, so it pains me a bit to write this, but of the vendors we used for our wedding, they were the worst.

I should start out positively and say that the food was excellent. We are still getting compliments on it as people talk. As was the service at the wedding (my understanding is that the waiters and waitresses don't work for Serendipity though, the vendor just hires them out).

We worked with this vendor for over a year and at no point were they responsive - and the entire time they certainly lacked professionalism. There were often "we're very busy" excuses - 6 mos out, we cut them some slack, but they carried through with this attitude up until 2 weeks before our wedding. Emails went unanswered for days, phone calls were very confusing and hectic - we felt very dismissed. The final invoice was due to us 10 days before the wedding - we emailed 12-13 days before, asking for the final amount. They delivered this final invoice on Friday, the night of our rehearsal.

The day of my wedding, the owner/president hassled my dad for electricity the whole day (we had our wedding at a private residence, so she needed hook up to the generator, etc.), yelled at her staff and, the few times I saw her, seemed flustered and unorganized (no surprise). They finished their time at our wedding by asking my dad at 10:50 (10 minutes before the last shuttle bus) for the final check (not his responsibility either). Left a very very sour taste in our mouth, after a pretty tumultuous relationship.

If you decide to use this vendor, I would use them for everything - we may've shot ourselves in the foot by changing the budget on her (pretty early on however) and with that, the service certainly suffered. She referred us to other vendors, but did not help us manage them. I am, in the end, thankful for that though, because she didn't seem to be able to manage her own company. The other vendors we used were incredible though.
Every review I've read of Serendipity is wonderful, so it pains me a bit to write this, but of the vendors we used for our Read more...
Every review I've read of Serendipity is wonderful, so it pains me a bit to write this, but of the vendors we used for our wedding, they were the worst.

I should start out positively and say that the food was excellent. We are still getting compliments on it as people talk. As was the service at the wedding (my understanding is that the waiters and waitresses don't work for Serendipity though, the vendor just hires them out).

We worked with this vendor for over a year and at no point were they responsive - and the entire time they certainly lacked professionalism. There were often "we're very busy" excuses - 6 mos out, we cut them some slack, but they carried through with this attitude up until 2 weeks before our wedding. Emails went unanswered for days, phone calls were very confusing and hectic - we felt very dismissed. The final invoice was due to us 10 days before the wedding - we emailed 12-13 days before, asking for the final amount. They delivered this final invoice on Friday, the night of our rehearsal.

The day of my wedding, the owner/president hassled my dad for electricity the whole day (we had our wedding at a private residence, so she needed hook up to the generator, etc.), yelled at her staff and, the few times I saw her, seemed flustered and unorganized (no surprise). They finished their time at our wedding by asking my dad at 10:50 (10 minutes before the last shuttle bus) for the final check (not his responsibility either). Left a very very sour taste in our mouth, after a pretty tumultuous relationship.

If you decide to use this vendor, I would use them for everything - we may've shot ourselves in the foot by changing the budget on her (pretty early on however) and with that, the service certainly suffered. She referred us to other vendors, but did not help us manage them. I am, in the end, thankful for that though, because she didn't seem to be able to manage her own company. The other vendors we used were incredible though. Read less
Services Used: Catering
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
Serendipity Catering provided food and rental help for my Wedding in August 2013 and I couldn't have been a happier bride. Their employees were friendly and professional but more importantly willing to help me with any little problem I was having from color issues to bathroom rentals. I really couldn't have asked for more! The day of the Wedding went very smoothly for us and the food was fantastic. We had a beautiful cake and appetizer/dinner with plenty of options for all our guest's tastes. They also set everything up for us on the day of the Wedding which was a huge relief. I highly recommend them to anyone planning an event or Wedding in the area. My only complaint was that I couldn't find Stephanie or Emily after the Wedding to give them a hug to thank them for helping to make my night so special.
Serendipity Catering provided food and rental help for my Wedding in August 2013 and I couldn't have been a happier bride. Read more...
Serendipity Catering provided food and rental help for my Wedding in August 2013 and I couldn't have been a happier bride. Their employees were friendly and professional but more importantly willing to help me with any little problem I was having from color issues to bathroom rentals. I really couldn't have asked for more! The day of the Wedding went very smoothly for us and the food was fantastic. We had a beautiful cake and appetizer/dinner with plenty of options for all our guest's tastes. They also set everything up for us on the day of the Wedding which was a huge relief. I highly recommend them to anyone planning an event or Wedding in the area. My only complaint was that I couldn't find Stephanie or Emily after the Wedding to give them a hug to thank them for helping to make my night so special. Read less
Services Used: Catering

MAP

 
950 Danby Road, Suite 20, Ithaca, NY 14850 See On Map
Thanks for visiting the vendor listing for Serendipity Catering
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
220x220 1358530425791 logoforfb