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Shane Co.

Midvale , UT
CONTACT US
CONTACT US

LOCATION

2515 Hurstbourne Gem Ln
Louisville, KY US 40220 (map)

PHONE

801-568-9500

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to Shane Co., the most unique jewelry shopping experience in the region. We are a fourth-generation, family owned jeweler specializing in engagement rings; wedding bands; loose... Read more
Welcome to Shane Co., the most unique jewelry shopping experience in the region. We are a fourth-generation, family owned jeweler specializing in engagement rings; wedding bands; loose diamonds, natural rubies and natural sapphires; and fashion jewelry.
Direct Diamond Importer Prices
We buy our gemstones directly from the gemstone cutters, eliminating all middlemen and their markups and pass the savings on to you. This means you get a more beautiful gemstone for your money at Shane Co.

Non-commistion Salespeople
Unlike the salespeople at most other jewelers, our salespeople are not paid on commission, so you can relax and shop with no pressure to buy while receiving expert, objective information to help you make an informed decision.












Free Lifetime Warranty
We guarantee the quality and beauty of your Shane Co. jewelry for life, for free, in writing. Unlike the maintenance agreements at other jewelers, our warranty includes the center gemstones in all engagement rings.

Best Selection & Exclusive Jewelry Styles
We offer thousands of unique jewelry styles and thousands of loose diamonds, natural rubies and natural sapphires. Our buyers travel the world to find the most unique, fashion-forward styles exclusively for Shane Co. customers. We also have our own design and manufacturing center where we make an ever-changing selection of styles no other jeweler or website can ever have.

We Provide:

• 60-Day Money-back Guarantee
• Free Certified Appraisal with Every Purchase
• Buy Online at ShaneCo.com, Pick Up In Store
• Free FedEx Shipping at Shane Co.com on Purchases of $100 or More
• Totally Free Layaway Service



Shane Co. Wedding Club

Save hundreds, even thousands of dollars on your wedding with your free membership in the Shane Co. Wedding Club when you purchase any engagement ring or wedding set.

• Member-only Wedding Vendor Discounts
Receive exclusive discounts from local and national wedding vendors.
• Your Own Wedding Website
We offer you the freedom to create your own personal wedding website - for FREE!
• Wedding Planning Tools & Advice
Use our budgeting, planning and organizational tools - powered by mywedding.com - to keep everything in order during the wedding planning process.
• Special Events
• You'll be invited to events such as bridal shows, exhibitions, food tastings and more!
• An Online Wedding Advisor
A wedding advisor will be on-hand to answer all your wedding-related questions - from dress dilemmas, to tuxedo traumas, to budget bothers.



Store Locations




PHOENIX, ARIZONA
7144 East Acoma Drive
Scottsdale, AZ 85254
480-348-5700


ATLANTA, GEORGIA
10885 Haynes Bridge Road
Alpharetta, GA 30022
678-393-0701

MINNEAPOLIS/
ST. PAUL, MINNESOTA
11300 Wayzata Blvd., Suite A
Minnetonka, MN 55305
952-546-2900

SACRAMENTO, CALIFORNIA
366 N. Sunrise Avenue
Roseville, CA 95661
916-783-3500

3300 Steve Reynolds Blvd.
Duluth, GA 30096
770-623-3660

8404 Tamarack Village
Woodbury, MN 55125
651-702-9900

SAN FRANCISCO
BAY AREA, CALIFORNIA
21255 Stevens Creek Blvd.
Cupertino, CA 95014
408-446-3300

735 Ernest W Barrett Pkwy NW
Kennesaw, GA 30144
678-355-1144

PORTLAND, OREGON
9730 SW Cascade Ave
Tigard, OR 97223
503-598-7900

690 Concar Drive
San Mateo, CA 94402
650-570-7333

INDIANAPOLIS, INDIANA
8111 E. 96th Street
Indianapolis, IN 46256
317-841-3000

NASHVILLE, TENNESSEE
3006 Mallory Lane
Franklin, TN 37067
615-503-9647

2530 N. Main Street
Walnut Creek, CA 94597
925-935-6600

KANSAS CITY, KANSAS
7300 West 135th Street, Bldg 35
Overland Park, KS 66213
913-402-5800

SALT LAKE CITY, UTAH
7182 S. State Street
Midvale, UT 84047
801-568-9500

DENVER, COLORADO
9790 E. Arapahoe Road
Greenwood Village, CO 80112
303-799-4700

LOUISVILLE, KENTUCKY
2515 Hurstbourne Gem Ln
Louisville, KY 40220
502-491-9222

SEATTLE, WASHINGTON
18833 28th Avenue West
Lynnwood, WA 98036
425-774-8400

6550 West 104th Avenue
Westminster, CO 80020
303-460-8200

ST. LOUIS, MISSOURI
9643 Olive Blvd.
Olivette, MO 63132
314-968-9700 Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Designer Accessories, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.7
out of 5.0
4.8/5.0
4.7/5.0
4.8/5.0
4.7/5.0
4.7/5.0
Sort by
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Mary
Wedding:
8/14/2015
5.0/5.0
I love my ring and the ease of taking care of it! I can bring it in anytime to have it cleaned and there is a full warranty if anything ever happens to it!
Services Used: Jewelry
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Jenna & Preston
Wedding:
6/6/2015
5.0/5.0
Buying our rings from Shane Co. was an amazing experience. They do not work on commission, so we never felt pressured. They also served delicious cookies!!
Services Used: Jewelry
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Jamie
Wedding:
5/30/2015
0.8/5.0
I was not involved in the ring buying process, but I absolutely LOVE my ring. I had doubts about this jeweler at first, afraid that since it is such a major jeweler in my area my ring would have copies all over town, but I had NEVER seen a ring like mine before, and have yet to see one even similar!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jamie, Thank you so much for review. We are so happy to hear that you love your ring. It appears that the rating you provided (.8 stars) does not reflect your comments. Is there anything we can do to improve your experience and receive a higher rating.
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Joel
Wedding:
4/24/2015
5.0/5.0
I looked at so many different places for engagement rings for my fiance and could not find exactly what I was looking for. I went to Shane CO. and had the best experience. Their sales people were the most helpful I had encountered and by far the nicest. Kelly, our salesperson, was not pushy at all and guided me through the entire process in picking a ring. He showed me multiple rings and diamonds and wasn't satisfied until I had exactly what I wanted. I would recommend them to everyone and plan on returning for all my future jewelry purchases.
Services Used: Jewelry
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Molly
Wedding:
4/11/2015
5.0/5.0
I absolutely loved the service from Shane Co. My ring was beautiful and the service was excellent.
Services Used: Jewelry
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Christina
Wedding:
3/14/2015
4.9/5.0
Talking about how stunning my ring is, how great the staff are, or how speedy the repair/sizing service is wouldn't add anything new to other reviews of Shane Co. on Weddingwire. They're fabulous. That's easy.

What is less easy (and more unusual) is the level of professionalism in their St. Louis store. Any salesperson can treat an obviously-wealthy client well, and any jewelry salesperson worth her salt can pick out those clients as soon as they walk in the door. But that doesn't really matter to the consultants here. Everyone who walks in the door, whether they're wearing business suits or running shorts (really!), is greeted with a smile, a conversation, and genuine interest in how they can help you.

My fianceé and maid of honor had a comfortable, helpful experience buying a ring I love, and I have had nothing but perfect experiences visiting for ring sizing and cleaning. We all agree that their radio commercials are super cheesy, but we wouldn't change anything else about Shane Co.
Services Used: Jewelry
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kindra
Wedding:
2/21/2015
5.0/5.0
We worked with marianne. She was attentive and incredibly helpful
Services Used: Jewelry
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Emilie
Wedding:
12/31/2014
5.0/5.0
It's ridiculous how much I love my ring! It took six months of looking and two in-store visits before we finally selected a ring. They were very helpful and friendly. I opted for a little different that normal - my center stone is an ice blue sapphire instead of the traditional diamond. It fits the ring style perfectly and looks amazing!
Services Used: Jewelry
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Austin
Wedding:
10/11/2014
5.0/5.0
I had a great experience at Shane company. The representatives were friendly, caring and helped find a style and design that fit my needs. the facility also had free coffee, hot chocolate, and water bottles for customers.
The best part about Shane in my opinion is the guarantee that comes with the purchase of their jewelry. Ask them for more details :)
Services Used: Jewelry
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Mikayla
Wedding:
9/28/2014
5.0/5.0
Shane Company was very professional in their service. Their warranty is unbeatable. They take care of their customers. Their selection is unique and unlike any other jewelers in town.
Services Used: Jewelry
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Joe
Wedding:
9/27/2014
4.8/5.0
In the past three months, I have bought my fiance’s engagement ring and wedding band from Shane Co., and I cannot say enough good things about our experience.

Aside from the proposal itself, one of the most intimidating parts of this process for me was picking an engagement ring. My then-girlfriend had told me she wanted to be surprised by both the ring and the proposal, so I had to rely on style suggestions from her friends. Using Shane Co.’s website, I was able to pick out the setting and stone that matched her style and fit my budget (Under $2,000). When I finally proposed, my fiancé couldn’t have been happier with the ring.

Two months later, we went to the Shane Co. store near St. Louis to pick out a wedding band. The store was quite nice and the sales staff were helpful but not overbearing. We gave the salesman our budget (under $400) and eventually found a very nice ring for $300. The salesman didn’t pressure us to buy a pricier ring, nor did he pressure me to buy a ring from Shane Co. Again, I would recommend Shane Co. to just about anyone.
Services Used: Jewelry
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Stephanie
Wedding:
9/20/2014
4.0/5.0
My fiance went in the Shane Co store in Colorado and was pleasantly surprised. They were not pushy and he had a very enjoyable experience picking out my ring. My ring is gorgeous and they had designs that other jewelers did not have. My ring is like no other I have ever seen
Services Used: Jewelry
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Molly
Wedding:
9/14/2014
5.0/5.0
Shane Co in Westminster is great! Great salespeople and you can't beat the selection and warranty!
Services Used: Jewelry
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Meghan
Wedding:
9/6/2014
5.0/5.0
Wonderful to work with. Very flexible with pick ups and super helpful in every way possible. I used to question how they could possibly be as great as my friends rave but it is true! Plus they have the best chocolate covered mints ;)
Services Used: Jewelry
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Josh
Wedding:
8/29/2014
5.0/5.0
Sherry at Shane Co. was great, very responsive to any inquiries and provided excellent customer service. She helped me pick out the perfect ring, which my fiance loved, at a great price and with the perfect diamond.
Services Used: Jewelry
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tnovak
Wedding:
8/28/2014
4.9/5.0
We purchased a ring from here and had my mother's diamond taken from her ring and put in mine. It was very emotional and they were all so understanding and caring. They took great care of my mother's ring and appraised her diamond. The diamond was in my site the whole time until all the appraisal was finished and they sealed it awayto assure that diamond wasn't lost or replaced by another. When I got my ring back it was beautiful.
Services Used: Jewelry
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phantomsmask
Wedding:
8/23/2014
5.0/5.0
I love my engagement ring, and am planning on using them for our wedding bands.

Going into the store is so easy, and they are so helpful, that it takes the stress of it and makes it fun.
Services Used: Jewelry
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Theresa
Wedding:
8/16/2014
5.0/5.0
This place is amazing! There are designs at Shane Co. that I did not see anywhere else. They are so patient and willing to help in any way possible The employee helping me stayed past closing when I just could not decide between two designs, and didn't even mention it. When I noticed and said I was so sorry, she laughed it off and said It was what she was there for! The prices are amazing! My engagement and wedding ring are so much nicer then I expected to get within our budget! Go here!
Services Used: Jewelry
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Teri
Wedding:
8/9/2014
5.0/5.0
We got our wedding rings here. They don't work on commission (at least at the one we went to) so they're not trying to push some super expensive, big ring that was out of our price range. My fiance had chose my engagement ring and I absolutely love it but didn't quite like the band that matched it and the sales clerk showed us multiple options for what could work and what might look better than others. They are all so helpful, courteous and respectful of all the different things that must be taken into consideration when buying wedding rings.
Services Used: Jewelry
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Sarah
Wedding:
8/7/2014
5.0/5.0
Shane Co. is amazing! The service is outstanding and the knowledge of their product is very good. Loved my experience with them, and look forward to doing more business with them!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the review, Sarah! We think our customers are pretty amazing too! Best wishes!
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co. is where my fiance went for my engagement ring and wedding bands. They are absolutely stunning and exactly what I wanted - cushion cut diamond with a halo and a split shank in white gold with double bands that fit around perfectly

Every time we go, they clean the rings for me and are always very helpful and polite. I lost one of the chip diamonds in the halo during our year long engagement and they replaced it for free and had it back to me in just a few days. My only complaint is that if you live in the city, getting to one of their locations can be a bit of a drive. They are open on weekends though, so if you're out and about anyway it's not too bad.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Ilove my rings and they were super helpful.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.8/5.0
I got a beautiful engagement ring that comes with an amazing free warranty and upkeep plan but we paid for it! It took a little longer for my ring to arrive than originally promised. My fiance was sweating because it actually arrived just before we left to go on the trip he proposed to me on.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I love Shane Co. They are amazing! i love their lifetime warrenty
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
I love my ring! The person I worked with was extremely patient and walked me around the entire store and showed me any ring I asked to see. We narrowed it down to three so it was easy for my boyfriend to see what I like.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancee and I shopped around before we decided to buy our ring from here. Most of the other popular chains send out your rings to get sized (which takes weeks to get back) where Shane Co. has onsite jewelers that can size your ring in a couple of days. Included in the price of the ring is a FREE lifetime warranty where every 6 months they give my ring a check-up and retouch/fix anything that needs it. The other stores charge an additional fee on top of the price of the ring. I work as a nurse in a very busy hospital, so my hair is always messy by the end of the day and clothes are a wreck. Most places treat you differently based on the way you look, but here I get treated with respect and compassion. Last year I picked out a an engagement ring set that was gorgeous and super sparkly, but I really like vintage, Today, Kelly worked out a deal where I can upgrade my setting and stone, and also get my fiancee's wedding band. He and Patty worked hard to make sure I got what I had my heart set on and it actually was less than if I had bought them separately. I got the full price I paid for my previous engagement set INCLUDING TAXES! Even though the stone I had originally was chipped in places because it was a white sapphire, they give you the full purchase price. There prices are very reasonable to me. They are knowledgeable, friendly, helpful, and treat you like a person and really take care of you and precious jewelry. I would never shop anywhere else but here from now on! Don't waste your time with those other chains, go somewhere were you treat you like family.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
1.4/5.0
My boyfriend went to Shane to buy me a ring for Christmas. The sales lady told him that one of the rings he bought me had white sapphires in it. When I was looking online to make sure I really loved it, I stumbled upon my ring and the website says it has diamonds, and so does the certification paperwork. The sales person clearly had no idea what she was talking about.

I also was previously engaged and took my rings to Shane to sell them back. My rings are still currently available on the Shane co site for $1100 and Shane co was going to offer me $48 for the set for the value of the gold.

At this same experience I had a ring (the one I got for Christmas with the "white sapphires") that got bent out of shape and I asked them to fix it. The sales associate took my ring and tried to reshape it and returned it to me with a large scratch. She tried to blame it on me but the scratches weren't there when I took it in.

I'm very disappointed with the quality of service I've received there. This is not a place I would go to buy quality jewelry.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Company was a fantastic place to buy our wedding rings. My husband bought my engagement ring here (he designed it himself), and it is stunning! So obviously we went back for our wedding bands.

I chose two bands (for a total of three), and Shane Co. sodered them together for me. They also cleaned my ring - Which was much-needed!

My husband chose a band that was a little less expensive, and it's great to not have sales people pressure you. We literally named our price, and they showed us our options. No strings attached!

And the best part of it all? We have 6 months free financing. This is a great help!

If you go to Shane Company, you won't leave disappointed.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancé purchased my ring from Shane Co. and he was sooooo happy with his decision. The morning after we got engaged he brought me in and paraded me around the store and introduced me to the man who helped him pick out my ring. I was overjoyed. I am obsessed with my ring, and every time I go there to get it cleaned, I am beyond pleased with my experience.
Services Used: Jewelry
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Chelsea
Wedding:
7/26/2014
5.0/5.0
I love that Shane Co. was so laid back and didn't make us feel "attacked" when we were in the first stages of just looking at rings. They had the perfect ring for me there and we bought it and I love, love, love it! We have gone back to purchase my fiance's ring and they were so nice and helpful to us again! At one point I mentioned to the man who was helping us that we had found these beautiful rings with titanium on the outside and wood on the inside and asked if they knew anything about them. The man hadn't seen anything like that. About a week later, I received an email from him on information about how to care for rings like that and other information about others who had purchased that same type of ring and loved them!

It's so nice to do business with a company that is filled with employees who look and act like they LOVE their jobs! I recommend Shane Co. to anyone looking for jewelry! Great selection, great quality, great service!
Services Used: Jewelry
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Lone
Wedding:
7/12/2014
5.0/5.0
Blake from Shane Co was awesome!!! He helped us find exactly what we were looking for. He was especially patient with me while I took my time to decide on the ring I wanted. And he helped us pick out the best ring for my Fiance since he works with his hands. Didn't want something that would break easily. Blake was very knowledgeable and had a great sense of humor throughout the process too. I would definitely suggest going to Shane Co and working with him.

Thank you Blake!!
Services Used: Jewelry
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Christina
Wedding:
7/5/2014
5.0/5.0
They were fantastic! I got my engagement and wedding band there and they were very helpful in working with us to get us a great deal and the rings we wanted. I've gone back many times throughout the last year to get my ring cleaned and inspected and they are always very nice and helpful, regardless of how busy the store is.
Services Used: Jewelry
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Karen
Wedding:
6/28/2014
5.0/5.0
My now husband picked out my engagement ring from them without my input, and between his idea for what he thought I would love and the employee who was helping him, they nailed it. My ring is fantastic, and when we went back to pick out his wedding band, they were extremely helpful. We already knew which ring he wanted, and they didn't try to change our minds for more profit. They really are easy to work with and not pushy at all. And they have willingly resized my ring and wedding band several times to make it just right.
Services Used: Unique Services
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Leanne
Wedding:
6/28/2014
5.0/5.0
My fiancé bought my beautiful engagement ring and wedding band set from Shane's company. He proposed out of state but when we came back and the ring was to small they happily resized it and gave me tips about cleaning and caring for the rings.
Services Used: Jewelry
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Lindsey
Wedding:
6/27/2014
5.0/5.0
Best selection out of many stores that we went to! Employees were very friendly, knowledgeable about diamonds, and informative. Very pleased with my ring. I get compliments on it all the time!! Can't wait to get more stuff from Shane Co. :)
Services Used: Jewelry
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Jaleeza
Wedding:
6/14/2014
5.0/5.0
I love this place!! They are so nice and really has a pressure free environment. I went in to buy my Fiance wedding band and they were awesome. My fiance also bought my engagement ring from Shane co and they greet us by name each time. When i first went in after the proposal they we so kind like they had known us forever.
Services Used: Jewelry
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Nikki
Wedding:
6/13/2014
5.0/5.0
Wonderful customer service, no pushy sales, and found the rings that were perfect on the very first visit.
Services Used: Jewelry
Shane Co. responded with the following comments:

Woohoo! We're so happy to hear that! Thank you for the review.
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FutureMrsB
Wedding:
6/7/2014
5.0/5.0
I loved working with Shane Co. My future husband purchased my beautiful engagement ring from them. He was in the store for almost 3 hours and worked with a very patient consultant while trying to find the perfect diamond. After we got engaged, we went back to Shane Co. for our wedding bands. Our consultant was happy to pull anything we wanted to see and was so kind and patient. She worked with us in our price range and never pushed us in to any thing more expensive. We also got the bands engraved prior to pickup.
Services Used: Jewelry
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Sarah
Wedding:
6/7/2014
5.0/5.0
We purchased my beautiful and unique bridal set here, as well as my hubby's totally unique solitaire wedding band. The sales staff were kind and accommodating to me when I went in just to look and get all giddy pre-engagement, and they didn't give my man a hard time when he told them I didn't want a diamond. In fact, he told them about me and my style and what I'd been hinting that I liked, and they helped him pick out something I would never even have imagined but that is so perfectly me--a big, gorgeous, pink sapphire! It was such a good buying experience for my man that we decided to go back for his ring. I was feeling pretty picky about what I had envisioned for him, and they did not even begin to try talking us into something that wasn't perfect. They really listened to what we described and I could tell they were thinking really hard and putting a lot of effort into figuring out the perfect solution. And they found it for us! I am definitely glad we went to Shane Co!
Services Used: Jewelry
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Jae
Wedding:
6/1/2014
5.0/5.0
I loved working with Shane Co for my rings! My fiance picked out my engagement ring from them and had a great experience. They really took their time and made sure he found something he loved and that he knew I would love. I went back to Shane Co to pick out my wedding band and saw the great customer service first hand. They really work with you to find you something you love. I would highly recommend purchasing jewelry from Shane Co!
Services Used: Jewelry
Shane Co. responded with the following comments:

Awww, thank you for the kind words Jae! We loved working with you too!
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Danielle
Wedding:
5/31/2014
5.0/5.0
Dale was so nice and helpful. I will totally go back.
Services Used: Jewelry
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Krima
Wedding:
5/24/2014
5.0/5.0
We bought ours at the Arizona office but they are amazing and I love my ring.
Services Used: Jewelry
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Mj
Wedding:
5/18/2014
4.7/5.0
Friendly helpful associates in the Roseville, CA location. My fiance selected a magnificent diamond and a truly exquisite white gold setting. We also selected our matching bands there. Lifetime warranty, they clean and polish them at no charge.
Services Used: Jewelry
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Sonya
Wedding:
5/17/2014
5.0/5.0
Love.... love, love, love, love, love Shane Co.
My engagment ring: Stunning
My wedding band: Unique and sooooo beautiful.
My husband's band: Unique and manly (just how he wanted it).
The staff: so helpful, so knowledgeable, so kind.
The value: unquestionable.
I really don't know why anyone would go anywhere else!!!



Erin Gunn is a wealth of knowledge and has been there through the entire process (except for I believe when my husband chose my engagement ring), thank you for making us feel so comfortable and welcome in the Shane Co family and to everyone else that assisted us along the way, we will be returning for years to come because of people like you and product like that.
Services Used: Jewelry
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mallory
Wedding:
5/14/2014
5.0/5.0
I could never speak highly enough about my experience at this jeweler! The sales staff were so knowledgeable and patient, and I felt like I really understood my purchase, the care it needed, and the value I was getting. They never used the typical jeweler tricks of lighting or optical illusion. They were honest, full of information, and waded through my options step by step until I found my perfect ring, and my fiancé found his perfect ring as well. Due to my fiancés job, he needed a special metal for the ring so if it got caught he wouldn't loose his finger with it. The sales staff took the information in stride and met what I thought was going to be a challenge with ease. We are very happy with our purchases and would highly recommend this jeweler to anyone.
Services Used: Jewelry
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Bekah123
Wedding:
5/10/2014
5.0/5.0
First, my engagement ring and wedding band are INSANELY GORGEOUS!!!!! My fiance raves about his experience here and how great it was. No pressure, just friendly information. I have been back once to have my ring cleaned and to pick out my fiance's wedding band. Again, we were in and out with his perfect ring!! I can't speak highly enough of their friendly, no pressure approach, along with the fact that our rings are just beautiful. I get so many compliments on mine, I mean it is insane. Love love love.
Services Used: Jewelry
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Kyla
Wedding:
4/25/2014
5.0/5.0
The nicest sales associates I have ever met! The don't work off commission so they are extremely friendly and ready to help. Most importantly they are not pushy and really know what they are talking about !
Services Used: Jewelry
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Andrea
Wedding:
4/12/2014
5.0/5.0
Shane Co is one of the best jewelers we had the opportunity to work with. We went to some of the competition but didn't appreciate the service as much as we did at Shane Co. Their policies are great and they were so helpful in our search to find the perfect style. Both my husband and I bought each others rings at Shane Co. I have even been to their factory in Thailand (part of a study abroad I did) and knowing where their gems came from was fantastic. I saw that they put so much quality into their selection and really do know what they're talking about. The commercials aren't just a scheme - they are really about honesty and quality and have a wonderful product. I love Shane Co and hopefully will have more jewelery in my future to compliment my wedding ring from Shane Co.
Services Used: Jewelry
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Elizabeth
Wedding:
3/15/2014
4.7/5.0
I'm very indecisive but the staff at Shane & Co. helped us pick out the perfect ring. They mounted the stone and had it ready the very next day. They made the experience exciting and affordable.
Services Used: Jewelry
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linda
Wedding:
11/8/2013
4.1/5.0
I purchased all of my rings through this jeweler. The sales associate did not pressure us to buy their products like other jewelry stores out there. I was very happy with them.
Services Used: Jewelry
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Jacob
Wedding:
10/12/2013
4.8/5.0
I bought our rings at Shane Co, and I found that they had great service. They are very friendly and helpful. They never got tired of showing me different wedding bands, and eventually I was able to make up my mind and pick a good one. The rings seem to be of good quality, and I would go there again.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for your review and allowing us to be your jeweler for life! Congratulations on your recent engagement. Please let me know if we can provide any further assistance!
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shelley
Wedding:
10/5/2013
5.0/5.0
My FH just wanted a plain ring because he didn't want a girlie ring but I wanted more for him. The people at Shone Co helped us look at other rings and my FH realized that adding a little something to his ring will not make it girlie. They were fantastic in helping me find the perfect ring.
I also went here because my engagement ring is amazing. It is a high style diamond that never losses its shine.
Services Used: Jewelry
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shari
Wedding:
9/28/2013
5.0/5.0
The Shane Company helped us find the most perfect ring. It is absolutely beautiful and unique. When ther was an issue, the manager Erin stepped in and corrected it immediately. I means she went out of her way to make everything correct for us. I have never had a store go to such extraordinary lengths to make the customer happy. It really mattered to them, you don't find that any more with businesses. But at Shane Co they really DO put the customer first in everything they do. I was surprised that a company, now days really care about their customers, but they DO. We are now customers for life, anytime I need jewelery I will go to them. I can't say enough we were treated with respect, they are true to their slogan, you have a friend in the diamond business, I feel like they treated me like a friend would treat a friend.
Services Used: Unique Services
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Samantha
Wedding:
9/28/2013
5.0/5.0
Nothing but professional. My fiance and I picked out the perfect ring. I couldn't love it more!! Thanks!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Samantha! We're so happy you found the perfect ring with us!
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Karen
Wedding:
9/21/2013
5.0/5.0
We have recommended Shane Co to all of our friends getting engaged. The thing that sold us was that they guarantee that, as long as you come in every 6 months for inspection, if a diamond falls out they will replace it; including the CENTER diamond. No other place offers that kind of warranty. Plus their diamonds and settings are beautiful and the staff is extremely helpful. I've had so many comments of how flawless my diamond is. My fiance spent hours picking out the center diamond and John PATIENTLY spent those hours helping him find the perfect fit.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Karen! We're excited to be your jeweler for life!
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Beth
Wedding:
9/21/2013
5.0/5.0
My husband and I went with Shane Co. for the engagement ring and wedding bands. We had such a great experience with Shane Co. We both went in to Shane Co. about a year before we got engaged to look at rings. From the minute we walked into the show room we never felt pressured to look at anything that was out of our price range or style range. Our ring consultant asked us a few different questions at the start of our search and the second setting I looked at was the one. He still suggested we look through all the settings that fell within our style range, which I appreciated. He wanted to make sure we were making the right choice. After we chose our setting he showed us the different center diamonds within our price range and the C categories. :-) Shopping for the engagement ring was a pleasant experience. As I stated, we never felt pressured and ended up with exactly the ring we wanted. Shopping for the wedding bands yielded a similar experience. We went into Shane Co. a few months before our wedding and picked out exactly the rings we wanted. We were in and out of there in less than an hour. We are very pleased with our experience with Shane Co. and will definitely be making future jewelry purchases there.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the review, Beth! We're thrilled to hear about your experience and look forward to being your jeweler for life. Best wishes!
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Mrs. Pezz
Wedding:
9/14/2013
5.0/5.0
All of our wedding bands came from Shane Co. and I am sure they won't be our last pieces of jewelry from here. We had the best experience shopping here and we went to lots of different stores together. We were helped by Harry at the time but I think he has since been promoted (because he is awesome) so he may not be our sales guy anymore. We even e-mailed a few questions to Harry and he always promptly replied. I am sure if (more like when) we come back in the future whoever else helps us will be just as helpful and friendly. They have a great selection, price is right and what was so important to me was that they let me look at a wide variety of rings and I never felt rushed even when I came in with no idea what I wanted for a wedding band...It was a lot of fun. I hope we'll have a reason to be back soon, I can't recommend the service here enough, not to mention my rings are gorgeous and I get tons of compliments.
Services Used: Jewelry
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Samantha
Wedding:
8/3/2013
5.0/5.0
LOVE my ring. So much cheaper then Jared's was for the same style ring. Plus if I forget to bring it in I don't lose my insurance its okay.

Samantha & Jake
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Samantha! We LOVE that you LOVE your ring and look forward to taking care of it for many, many years to come!
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Alicia
Wedding:
6/28/2013
4.9/5.0
ShaneCo is a wonderful place to shop for jewelry. We shopped both at ShaneCo and Jared initially for my engagement ring. Ultimately we chose ShaneCo because of a larger selection and friendlier salespeople. We didn't feel pressured or rushed at all like we did at Jared. ShaneCo's salespeople don't work on commission so they were never trying to push a sale. My fiancé chose a bridal set which was a great value and the salespeople at ShaneCo worked closely with him on choosing a great center stone. We had such great service getting my engagement ring and wedding band there that we went back for my fiancé's wedding band as well. The salespeople thoroughly explained the differences between all the metals and helped us choose a metal that works best for my fiancé's job and hobbies. Their warranty plan is excellent and it's so easy to go in and have your ring cleaned and serviced. We will always be ShaneCo customers!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for your glowing review. We love hearing about our customers positive experiences with our store and staff! Thank you for allowing us to be your jeweler for life.
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Megan
Wedding:
6/22/2013
4.8/5.0
We had a great experience getting our wedding bands. Marvin was easy to talk to and showed us items in our price range we didn't know we could afford. The warranty, cleanings, and rhodium drippings are free for life. I couldn't imagine paying anywhere else. I get so many compliments on my bands and the diamond is almost flawless. Love it! Thanks Marvin!
Services Used: Jewelry
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Heather
Wedding:
3/28/2013
5.0/5.0
We worked with Kinga at the Tigard, OR store. She took us through the different styles of settings (halo, channel, cathedral, etc.). We picked out three at a time and compared them to one another. When we were ready to look at a 4th, we had to put back one of the three we liked least. Finally we narrowed down the selection to our top 2.

She provided diamond education on cut, clarity, color, etc. showing us different stones representing various grades for each of the aspects. We looked at the stones through the loop and identified exactly what she shared with us for each stone. With the education provided, we knew our desired grade for color and clarity. We had a carat range, since 5pts doesn't make much difference more or less. But we couldn't find a stone at our budget. So, we took to the search engine at the store computer. We located an item that we wanted to see, but the inventory computer was indicating the stone was out. Kinga let us know that she would check the end of day inventory and let us know which store had that stone.

Kinga phoned us first thing in the morning to let us know that the stone was in Tigard. We went down there that afternoon. She had the setting and stone all ready for our viewing, and wanted to make sure we inspected it for satisfaction.

I had my band sized up (6 to 7), since when I was trying bands on, my finger got swollen. After having the ring for 2 weeks, It as flopping around on my ringer like a fish. So, I had it sized down (7 to 6). Within 3 months, I had lost 2 of the smaller pave stones. The first time, Shane Co replaced it as part of the warranty agreement. The second time, it was though to be due to sizing up/down. So, we exchanged my band for a 6 from the factory and reset my solitaire stone in the new setting. It's been 7 months since then and I've had no issues.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review Heather! We're happy to hear that Kinga provided the jewelry education and service that we strive to provide. Best wishes :)
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Andrea
Wedding:
3/25/2013
5.0/5.0
I want to say that everyone at Shane co. made our experience easy, enjoyable and made me want to spend more!! Amber, Britney and Lori (store manager) were amazing. The time and effort Amber put in to helping my fiance with his ring selection, and my ring, was top notch. Even when she knew we were going to look at Genesis she still continued to help me later over the phone to get exactly what I wanted!
Services Used: Jewelry
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Shannon
Wedding:
2/2/2013
5.0/5.0
My fiance and I had all of our wedding jewelry done at the Shane Co in Overland Park (Kansas City area). They custom made my beautiful engagement ring and will be engraving my fiance's wedding band in accordance with a family tradition. This is one of the few places I was able to find anywhere that engraves on the outside of rings- most jewelers will only do the inside.
Everyone that has helped us at this store has been excellent. Shane Co does not pay commission, and it shows in how you are treated. We had shopped around at a major jeweler to be pushed, pressured, and pay nearly three times as much for my ring if we had gone with them.
Services Used: Jewelry
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Kim
Wedding:
11/24/2012
5.0/5.0
My Husband gave me his grand mothers ring as my engagement ring. it is absolutely amazing and so precious to me. This ring is from the 1920's and because he didn't know if I wanted to take the diamonds from it make something more current or keep it as it was he gave it to me as is. I chose to keep it as is to show the history however it still needed so work since it was so old. We took it to Shane Co to have it sized, re dipped and shanked. I was so anxious to receive it back. Shane Co did a great job and quickly. I receive so many compliments on it. I would recommend Shane Co to anyone in the market for jewelery or jewelry repair.
Services Used: Jewelry
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Angela
Wedding:
10/7/2012
5.0/5.0
we loved our experience here. we found the perfect rings and they gaved us a good deal. We also really liked the big selection they had. Some other places we went to had a much smaller amount of rings to choose from
Services Used: Jewelry
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Anonymous
Wedding:
8/30/2012
5.0/5.0
We had my engagement ring done custom, but we searched for a matching band for months. Shane Co had the exact band that I wanted at an extremely reasonable price. This location has very helpful and professional staff members, however I must note that the location in Westminster should be avoided. I have never had very good luck with their professionalism nor with their helpfulness. In fact, the ring that was provided to me by the Littleton location, I was told they couldn't make my size for the ring by the Westminster location. Just and FYI =)
Services Used: Jewelry
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Kellie
Wedding:
8/18/2012
5.0/5.0
My husband and I only buy our jewelry at Shane Co. The sales associates are always professional and courteous. Their knowledge base is strong and I love the fact that we can make a custom piece of jewelry so that we get exactly what we want. What sets them apart from other jewelers is: 1). No high pressure sales people, 2.) high quality jewelry and 3.) they stand by each piece purchased. Customer service is, in my opinion, top notch. I will never buy from any one else.
Services Used: Jewelry
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R.
Wedding:
7/21/2012
5.0/5.0
Getting engaged is one of the best days in a woman's life and Shane Co. definitely helped make it special. Prior to our wedding we also had our rings appraised and cleaned and it was so easy to do! Highly recommend their services.
Services Used: Jewelry
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Heather
Wedding:
7/21/2012
5.0/5.0
These guys really are the best! Totally no pressure when shopping and they really do help you find something amazing that is in YOUR budget. Each time my fiancé and I have gone in we've been greeted with a smile and a sincere desire to help us get what we want, when we want. My fiancé ring was a special order so we had to decide on a ring that we liked and then return later when we had the money to buy. Absolutely no pressure to buy before we were ready and then when we returned the sales person remembered us and was happy to help us with our purchase. My engagement ring and both wedding rings for my finance and I have come from Shane Co. Thank you so much to Joe, Melissa and Samantha! You guys are wonderful!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Heather,

Thank you so much for the fantastic review! I'm really glad to hear that it went so well!

Best,

Chris Jones
Shane Co.
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Sara
Wedding:
7/20/2012
5.0/5.0
My boyfriend and I started looking at Shane Co. for an engagement ring, but wanted to look at other jewelers to make sure that we were getting what we wanted and for a good price.

After leaving Shane Co, we went to Distinctive Diamonds. My first reaction is that there was a sheriff's deputy sitting at the front door and greeting you. It made me feel like I was in the ghetto somewhere. After getting over that, we ended up having trouble getting someone to actually help us. When we finally did have someone help us, I told the sales lady what I liked and she took me to something totally different and tried to talk me into something else. Needless to say, we were less than pleased.

Then we went across the street to Jared. The sales lady pulled a couple of diamonds for me to see, one of which was their signature "Leo" diamond. My first reaction was, "OMG, this is yellow!" When I told her that I felt it looked a little yellow, she said that it was because of the yellow walls and that we would need to go outside to see how it sparkles. We did end up doing this, but my gut reaction was that even a CZ would look pretty and sparkle outside, what is that going to tell me? They also kept taking my boyfriend away from me and talking him into things that I probably otherwise wouldn't have let him be talked in to. They ended up, before I even knew it, telling him that the diamonds and setting that I was looking at couldn't be guarenteed to be there unless he applied for a Jared card and bought it all today with the thought that he could cancel it within 30 days if he wanted to. Even though the price was $500 over what he said his budget was, he reluctantly went through with this option because she said "I can't do any better than that", but had buyers remorse afterwards. He also learned after paying and taking a closer look at the receipt, Jared had some hidden fees that we were not expecting including a fee to set the diamond in the setting and a fee for the warranty.

We then went to dinner and talked about how when we left Shane Co. we felt all warm and fuzzy inside and when we left Jared, we felt like we had been duped. The next day, my boyfriend called to make an appt to go back to Shane Co and talk to Jen P. so that we could see again what they had to offer and compare it to what we had seen and been talked into at Jared.

We went to Shane Co again today and saw Jen P. for a second time. She was awesome!! She was able to answer all of our questions for us about what we were feeling uneasy about with Jared as well as educated us on the actual diamonds and settings. She also asked what my boyfriend's budget was and actually was able to keep us not only within it, but even a little under (including tax)! (He was thrilled!) There were no hidden fees on the receipt either, just the diamond and the setting like we had talked about. We walked out of there extremely happy and comfortable with the decision we had just made. We also had a better quality setting and diamond than we were looking at at Jared and it was $1,000 cheaper!

We immediately left Shane Co. and drove to Jared to sign the papers to cancel the stuff my boyfriend he kept on hold. We will be doing all of our business at Shane Co. from now on! We are very satisfied customers and would recommend them to anyone!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for this review as well! We really appreciate the fact that you CHOSE to shop with us! Come back and see us sometime soon!

Best,

Chris Jones
Shane Co.
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Chelsi
Wedding:
7/7/2012
4.8/5.0
Very happy with Shane! My ring is gorgeous and they have been nothing but helpful and friendly to me!!
Services Used: Jewelry
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Christie
Wedding:
6/9/2012
5.0/5.0
Amazing value, Great customer service.
Services Used: Jewelry
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DAN
Wedding:
5/27/2012
5.0/5.0
I have founded at ShaneCo , what i needed. Before going to the store, i have been thru all the stores arround Portland .Of course i had a budget in mind, and also i was looking for the quality .All the other stores were selling lower quality stones for my budget. So , ShaneCo here i am going to visit you . Service customer was really nice and polite, and they helped me with everything i needed, as soon i walked in the store. I did my homework at home, so basically i had a print out of the ring i was looking for. They told me that the stone is in Georgia, and the ring in a different location, but they will be there tuesday today being friday. Overall it was a great experience, way better then going to all the other stores in the Mall.

Max, thanks for your help and your patience, you did an excellent job.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! I'm really happy to hear that you were taken care of! Please come see us soon!

Best,

Chris Jones
Shane Co.
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Mrs. Strong!!!
Wedding:
5/5/2012
5.0/5.0
What can you say about Shane Co. but they are amazing! My husband and my mom spent over two hours looking at stones and the stone my husband picked out for my engagement ring is absolutly gorgeous with the most minimal of flaws, their even hard to see with the jewelers magnifier. The don't charge for cleanings, sautering, and if you keep up with the maintenance program they'll even replace diamonds for you at no charge! I love my rings and am so happy my husband made the choice he did.
Services Used: Jewelry
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hannej
Wedding:
4/21/2012
5.0/5.0
They were so cooperative when we returned my engagement ring. There was no hassle at all. We ended up buying both wedding bands from them because we loved doing business with them so much the first time, even though I went with a different engagement ring.
Services Used: Jewelry
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Molly
Wedding:
4/19/2012
0.0/5.0
My husband bought my engagement ring here (without my knowledge). He asked for something simple and was sold a ring with five smaller diamonds on either side of the main stone (10 total). It is gaudy and looks awful. Obviously, a sales rep was out for the sale and not to "assist" him.

Since Shane is near our house, I went in last week to have my grandmother's ring sized. I think the reps name was Stephanie (awful). She couldn't decide how much to charge me (apparently they can decide on their own depending on how they feel about you). I got charged $100. I found out afterwards that this is high compared to their competitiors.

My advice is to go to Blue Nile.com and do your homework. We would have saved a bundle if we had known before my ring was purchased.

I had to have my engagement ring sized (we can't return it, so it might as well fit) and I was surprised that my ring came back so thin on the shank. They don't add any gold to the rings to make them more uniform in thickness even if you offer to pay extra for it. Any good jeweler will check your ring and clean it for free. Blue Nile will. You know where I will be shopping going forward.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Molly,

I'm really sorry to hear about your poor experiences with our store. I'd really like to hear more about it to see what we can do to solve the problem. Can you please email me your contact information so I can follow up with you? You can reach me at chris.jones@shaneco.com.

Thanks for your time and for letting us know about the problems that you've had thus far.

Best,

Chris Jones
Shane Co.
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Kim
Wedding:
4/14/2012
4.7/5.0
I loved Shane company from the minute I walked in! It was so nice and the staff was friendly. They weren't pushy at all and took a lot of time with us.
Services Used: Jewelry
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Hanako
Wedding:
3/31/2012
5.0/5.0
LOST PRECIOUS SAPPHIRE EARRING. I was devastated when I discovered one side was gone, I'd just bought this set less than a year ago. My husband suggested I go to back to Shane Co in Westminster where we've been customers since 2003 (with purchases ranging from earring studs to my wedding ring), and see what they could do for me. I was prepared to spend $$$ because NO jewelry company would just replace - no questions asked!! Boy was I wrong! I frantically explained my situation and showing the existing stud to a sales rep: JOSH, who immediately tried to calm me down. Then to my surprise, he told me it could be replaced at NO COST! Josh was extremely patient and helpful. He took me to the cashier to give me paperwork and a pick up date then, with a smile, sent me on my way.

Needless to say, I'm very impressed!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Hanako!

Thanks so much for posting this review on WeddingWire as well as Yelp!

Best,

Chris Jones
Shane Co.
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Maddog
Wedding:
3/23/2012
5.0/5.0
My husband said they were really helpful when he picked out my engagement ring and we also got our bands there. I didn't feel pressured into anything like some places make you feel and we are really happy with our rings!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the awesome review! If you have any other comments or suggestions, please feel free to send them my way!

Best,

Chris
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Danielle
Wedding:
3/3/2012
5.0/5.0
Great selection, great value, great staff what else could I say.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! Short and sweet, but still awesome!

Best,

Chris Jones
Shane Co.
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christine
Wedding:
3/3/2012
5.0/5.0
I was able to get a custom wedding and engament ring set. I wanted a ruby for my main stone and the sales girl found me a better ruby at a cheaper price.
Services Used: Jewelry
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Deanna
Wedding:
1/5/2012
5.0/5.0
We bought my rings there because they had a unique design I loved, but I became a customer for life because of their amazing service. We especially appreciated the no-pressure from their knowledgeable sales staff... no commission, no pressure.Their sales person spent more than an hour with us, and taught us a lot about buying a diamond... was completely professional and made the experience fun. And they mean their lifetime guarantee. One of the small stones in my band fell out last week and they immediately replaced it at no cost and with no questions. I just sent my best friend there for her rings, and she's equally happy.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for trusting us with such an important purchase, as well as referring your friend! Honesty, it means the world to us! Thank you very much for your review, and please come see us again soon!

Best,

Chris Jones
Shane Co.
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rasoucie
Wedding:
12/31/2011
4.8/5.0
huge selection and lifetime maintenance!
Services Used: Jewelry
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Alexandria
Wedding:
12/13/2011
5.0/5.0
ShaneCo is the BEST of the Best Jewlers out there. They have amazing costumer service, and jewels. We were able to make and personalize our own rings. You can chose whatever bands, diamond, the cut, the color ect, to play with your price range. Its so wonderful that the rings can be more personal in touch. They also clean my rings, re-size if I need it, cover the ring if smashed, broken, what ever it is I need they do it for me for free. They also keep record of what ring you have and when I go to pick up my ring they have me take a look at the diamond where each diamond has a special cut to it and show it to me every time so that I know I am walking out of that store every time with MY diamond. No one is as good as ShaneCo.
Services Used: Jewelry
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Michelle
Wedding:
11/10/2011
5.0/5.0
I loved Shane co. My husband got my engagement ring there and we got our rings there. They had a matching band for my engagement ring, and it was fantastic!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Michelle,

Thank you so much for the great review! I'm happy to hear that you had such a great experience, and last but not least, thank you so much for choosing to get all of your rings from us!

Best,

Chris
Shane Co.
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Kari
Wedding:
11/5/2011
5.0/5.0
Love Shane Co. I go in pretty much every week to have my rings cleaned and take a browse. They are always happy to help.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the awesome review! We love seeing you in the store, and please come see us again soon!

Best,

Chris
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Linsey
Wedding:
10/22/2011
5.0/5.0
Shane company wasn't the first place that we looked at for our wedding bands, but it was the last! We originally went to a closer store first, but weren't satisfied with what we were getting for the price. Based on a friend's advice we made 20 minute drive to the store in Cool Springs. Their service was great and they were willing to help educate us on the different metals, style, etc. We ended up getting all of our rings there and were highly satisfied with what we got. Also, their service after you buy jewelry is great. Our rings can be inspected and cleaned for free whenever we want. I would recommend them to anyone!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Linsey,
I'm really happy to hear that you shopped around and felt that we were the best fit for you! Thank you so much for the kind words and for choosing to buy your bands from us. Congratulations on your wedding!

Best,

Chris
Shane Co.
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April
Wedding:
10/8/2011
3.8/5.0
The company was cool. The ring was perfect.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi April, thank you so much for the review and for shopping with us! Congratulations on your wedding!

Best,

Chris
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Candis
Wedding:
9/17/2011
5.0/5.0
We purchased both of our rings from Shane Co. We worked primarily with Sonia at the Scottsdale location and she was so wonderful! She helped my fiancee pick out my engagement ring and had so much patience with him during the 4 appointments it took for him to decide : )! She really made our rings purchases fun. Shane Co has amazing service and really live up to their image. What we liked most about Shane Co is that even though they have a prestigious image to them, they don't act snobby or judge you. The store's environment is classy but comfortable. We would recommend Shane Co to anyone!
Services Used: Jewelry
Shane Co. responded with the following comments:

Wow! Thank you so much for the kind words! We try really hard not be a snobby jewelry store and I'm really happy to see that it came across that way! Congratulations on your engagement and thank you so much for choosing us!

Best,

Chris Jones
Shane Co.
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Jenilee
Wedding:
9/17/2011
5.0/5.0
Absolutely love Shane Co.! The service was great, everything was clearly explained upfront. The jewelry is gorgeous and so glad that my husband and I went with Shane's. The experience was awesome and can't imagine shopping with any other jewelry store!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jenilee! Thank you so much for the great review! I'm extremely happy that you and your husband chose to shop with us! Congratulations and come see us again soon!

Best,

Chris
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Colleen
Wedding:
9/10/2011
5.0/5.0
LOVE LOVE LOVE My wedding ring. Our first experience with ShaneCo was for our wedding ring, let me just say we have been in several other times since then haha. I always thought that I hated jewelry stores until I had my first ShaneCo experience. Its unlike any other jewelry store. The staff is not paid on commission so they dont jump on you as soon as you walk in the door and hover over you. They do however make themselves available when you have questions or need help. They are very courteous! The jewelry is very unique (again love my engagement ring! I have never seen anything like it!) and I love that they stand by their products. They come with a lifetime warranty. I also love how easy it is to just drop in and get my jewelry clean when I am in the area.
Services Used: Jewelry
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Adele
Wedding:
9/9/2011
5.0/5.0
Very good service and selection for engaged couples. Fiance had used one of their local locations to obtain my engagement ring. Used them for our wedding bands, too. Overall professional service and good variety of jewelry.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Adele,

Thank you so much for the great review, and I'm really happy to hear that you had a good experience with our stores. Thank you very much for shopping with us and please come and see us soon.

Best,

Chris Jones
Shane Co.
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Lana
Wedding:
9/4/2011
5.0/5.0
Shane Co. was awesome in helping us pick out my wedding band. My fiance also bought my engagement ring there and found their service to be the best. He knew what he wanted and they were the place that offered it at the best price with the best service guarantee. When we got the ring, there was one minor issue with it and Shane Co. immediately took it back and fixed it at no cost to us. Their service/sales reps were extremely knowledgable and helpful with the whole process both for my fiance and myself. I highly recommend them!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the wonderful review! I'm sorry to hear that your ring had a minor issue with it in the beginning but I'm happy to hear that it was taken care of quickly. Thank you so much for shopping with us and come see us soon!

Best,

Chris Jones
Shane Co.
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Lenaj
Wedding:
9/3/2011
4.8/5.0
My husband purchased my engagement ring here and our wedding bands. Shane Co. staff was very helpful and their prices were great!

Highly recommend!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you to you and your husband for buying your engagement ring and wedding bands with us! Thank you so much for the fantastic review and please come see us soon.

Best,

Chris Jones
Shane Co.
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Jeremy
Wedding:
8/27/2011
4.6/5.0
I was blown away with my service. I visited almost 20 different stores looking for my wires ring and Shane Company was by far the best. They have great quality and value and they DIDN'T spend the whole time trying to up-sell me and get me to use credit. I value that a lot. Their people were very personal and fun. The process was fun and relaxing and on top of that I got a wonderful ring. Not much more one could ask for.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review! I'm really happy to see that we stacked up against 20 different stores! Congratulations on your wedding and come see us again soon!

Best,

Chris Jones
Shane Co.
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Jodie
Wedding:
8/26/2011
4.6/5.0
Shane Co was perfect for us. My husband and I looked at about 10 different jewelers, private and not, vintage and antique store to scout the perfect ring. We checked Shane Co first and found a setting and diamond I really loved. Just to do the diligence, we visited others, but quickly returned to Shane Co to purchase a engagement and wedding band set. It had the edwardian look that I'm fond of, with pave and milgrain details. It is not cookie-cutter by any means. There are so many unique styles. Michelle was the best customer service/ring specialist person ever - always providing wonderful service. Their policies are respectable and we are thrilled that we bought as such a reputable place!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Jodie,

Thank you so much for finding your engagement ring with us! I'm really happy to hear that we stacked up against the competition, and that you are so happy with your ring! Stop by and see us again soon!

Best,

Chris Jones
Shane Co.
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Kirby
Wedding:
8/20/2011
5.0/5.0
So helpful and friendly! There was no pressure to buy, and they had a great selection. My husband even went back to buy my wedding present there! Great place!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review and for being such loyal customers! Congratulations!

Best,

Chris Jones
Shane Co.
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Alycia
Wedding:
8/14/2011
5.0/5.0
We purchased both of our rings here and couldn't be happier! My ring we purchased as a set and had my grandmother's center diamond from her ring set in mine and it looked even better than I remembered it!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Alycia,

Thank you so much for getting both of your rings from us and for the great review! I'm really happy to hear that we were able to include a family heirloom into your ring! Congratulations on your wedding.

Best,

Chris Jones
Shane Co.
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HLF2011
Wedding:
8/13/2011
5.0/5.0
Great company! My husband said he has never been more pleased with a company. He ordered online.
Services Used: Jewelry
Shane Co. responded with the following comments:

Awesome to hear that your husband had such a great experience with our online store! Thank you for the great review!

Best,

Chris Jones
Shane Co.
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christensenheuring
Wedding:
8/5/2011
5.0/5.0
I would recommend Shane Co. to any one and everyone! I have not been disappointed by them once in the year and a half I have worked with them. I did find a wedding band at Jared that fit perfectly with my engagement ring and looked stunning, but with Shane Co.'s quality of service and lifetime guarantee on all diamonds, I refused to go anywhere else. The band I picked out for my wedding lines up almost perfectly (you can hardly tell their off unless you are actually looking close). Shane Co. makes everything all the better. In fact, with Shane's lifetime upgrade, my NH and I plan to upgrade my center stone for our one year anniversary. All he has to do is pay the difference of what the diamond was worth when he bought it and what the diamond he is buying is worth (as long as it is at least $1 more)!! Shane is wonderful!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for choosing to get your ring with us! Congratulations on your wedding and thank you very much for the awesome review! We can't wait to see you for your one year anniversary!

Best,

Chris Jones
Shane Co.
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Katye
Wedding:
7/31/2011
4.7/5.0
We got my engagement ring, diamond, wedding band, and his wedding band all at Shane Company. Well worth it! The warranty that comes with your purchase is so valuable! We drive a long time to get to Shane but it is well worth it!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Kayte,

Thank you so much for choosing to get all of your rings with us! We definitely appreciate it, and cannot thank you enough for the fantastic review! We can't wait to see you again soon!

Best,

Chris Jones
Shane Co.
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sarahtesar
Wedding:
7/30/2011
5.0/5.0
We will always be faithful customers of the Shane co. I smashed my hand in the car door before i got insurance on my ring but they still took care of me anyway! They were amazing, we will always have good things to say about them.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the great review and coming to see us time and time again! Terribly sorry to hear about your hand though!

Best,

Chris Jones
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Shayna
Wedding:
7/16/2011
3.7/5.0
Shane Co is a great jeweler that has unique rings, however, sometimes the selection is limited compared to other jewelers. I was always treated very nicely when I walked in, but since so many people use them, I often waited longer than I wanted or had time for. When your ring needs to be fixed, it can take up to 2 weeks.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Shayna,

Thank you so much for the review. We are always trying to be better, and definitely want to know more about your experience with the store. When you waited longer than you had time for, was that for work to be performed, or just while being taken care of in the store? Please feel free to email me any more details you have. Thanks again for your review and I look forward to hearing from you.

Best,

Chris Jones
Shane Co.
jonesc@shaneco.com
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SL
Wedding:
7/10/2011
4.6/5.0
We got both mine and my husband's rings here and are very happy with the quality of the diamonds and the warranty policy. I always stop in for a polish :)
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for choosing to purchase your rings with us! Congratulations and thank you very much for the review!

Best,

Chris Jones
Shane Co.
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Nikki
Wedding:
7/9/2011
4.7/5.0
We really enjoyed working with Shane Co. They made our ring shopping very fun and easy. We didn't know too much about Diamonds before, then Shane Co offered us a mini- diamond course that explain cut, clariety, and so on. They were a tad bit pushy at the end, though we kind of need that "push" to buy the ring. It was a huge purchase and they were doing their job in being confident in their product! I WOULD recommend Shane Co to anyone!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Nikki,

Thanks so much for the great review! I'm happy to hear that your shopping experience was both fun and easy! Thanks for choosing to shop with us!

Best,

Chris Jones
Shane Co.
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Amy
Wedding:
7/9/2011
5.0/5.0
I looked all over Atlanta for my diamond ring and Shane Co. was where I found what I was looking for- conflict free diamonds, a gorgeous setting, a lifetime warranty and excellent customer service. Sophie from the Kennesaw, GA location was very helpful and patient. She knew what types of questions to ask that helped me find the ring that was right for me.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Amy!

Thanks so much for the great review! I'm really happy that Sophie was able to help you find the ring that was right for you!

Best,
Chris Jones
Shane Co.
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Jen
Wedding:
7/7/2011
4.7/5.0
We are very pleased with the quality of our rings.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks Jen! Congrats on your wedding!

Best,

Chris Jones
Shane Co.
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sarahkau
Wedding:
6/18/2011
5.0/5.0
My ring is perfect and Shane Co. has been so helpful every step of the way. From getting it cleaned, sized, getting my husbands ring, etc. they've bent over backwards for us and they're genuinely excited and happy for us and every couple that comes in.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review!

Best,

Chris Jones
Shane Co.
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Crystal
Wedding:
6/11/2011
5.0/5.0
Love this place! We had originally gone in because I had a ring from a previous relationship from the Shane Co. an my boyfriend (now husband) and I figured we might as well go look and see if we could make use out of a ring that just sits in it's box. And we did, they gave us credit towards our purchase!

I love this place! The service was great and the selection incredible we ended up buying my engagement ring and our wedding bands there. Melanie helped us and was amazing. She remembers us every time we go in and is so friendly. I'm so glad we went to the Shane Co!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Crystal,

Thank you so much for choosing us! We are happy that you were able to find both your engagement rings and your wedding bands with us. Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Sara and Bill
Wedding:
6/11/2011
5.0/5.0
Simply amazing. All of my jewelry comes from Shaneco because they have the best service and quality. They go above and beyond for their customers to make sure everything is just right.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much for the great review and for choosing to shop with us! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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juliebiesiada
Wedding:
6/11/2011
4.8/5.0
While in the end I would've liked something a little more unique, I'm happy. A diamond ...twice actually...fell out of the wedding band, and they fixed it at no cost. Thats' nice. they're not pushy, that's lovely as well.
Services Used: Jewelry
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Anjali
Wedding:
6/4/2011
3.6/5.0
Great experience
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Anjali!

I'm happy to hear you had a great experience! Thanks for the review!

Chris
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Lisa
Wedding:
6/4/2011
5.0/5.0
Great Service!!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you Lisa!
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Shinae
Wedding:
5/28/2011
5.0/5.0
Shane Co is definitely an amazing jewelry store to work with! We got both my engagement ring and our wedding bands from there and we were not disappointed by they're service and quality. When my husband went in there looking for my engagement ring they were extremely helpful. They went way over and beyond in helping him pick out the perfect ring. They even took the time to teach him about diamonds in general and more specifically how to look for the marks that made the diamond in my engagement ring unique. All the staff working there are very professional and very kind and helpful. I would recommend Shane Co to anyone for any form of jewelry.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you Shinae and Ken! We take great pride in helping our customers and we are very glad we could help you find exactly what you were looking for! Thanks for the review!
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Mary <3s Mike
Wedding:
5/27/2011
4.8/5.0
We got both of our wedding bands from Shane Co. We had difficulty finding a style we liked elsewhere. The band my husband got was the only one that we found that he actually WANTED to wear, and I knew immediately that my band was perfect with my engagement ring. We could have probably paid less elsewhere for our bands, however having the lifetime warranty and the great designs was worth the price for us.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thank you for the great review! I'm happy to hear that both you and your husband found wedding bands that you loved. Congratulations on your marriage!

Best,

Chris Jones
Shane Co.
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Katie
Wedding:
5/21/2011
5.0/5.0
My husband and I bought my wedding band at Shane Co and worked with Kelly. We loved the vast selection that Shane Co. had to offer other nearby competitors, such as Jared. Kelly was very knowledgeable, responsive and helpful. We will be asking for him when we go back!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Kate,

Thanks for the great review! I'm really happy that Kelly was able to take such good care of you! Congratulations on your wedding!

Chris
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Tawny
Wedding:
5/21/2011
5.0/5.0
The staff at Shane's is extremely professional and great to work with. There were never any pressure to buy anything, or buy something more expensive. They also have great recommendations. I would recommend stoping by Shane's to see what they have to offer.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Tawny,

Thanks so much for the awesome review! We definitely cannot thank you enough for choosing us, and for telling the world that they should do the same.

Best,

Chris Jones
Shane Co.
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arnol214
Wedding:
5/21/2011
5.0/5.0
Great big diamonds for a great value. And great service-friendly sales people
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review!
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Angela
Wedding:
5/6/2011
5.0/5.0
My husband is from Seattle and got my ring from there. I love it and even though I live in upstate ny they have been more then accommodating for me.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Angela,

Thank you so much for the great review and I'm happy to hear that you're able to take care of your ring even when you don't live in one of the markets that we have a brick-and-mortar location.

Best,

Chris
Shane Co.
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BCD+BAD
Wedding:
5/6/2011
5.0/5.0
We LOVE Shane Co.!!!
Services Used: Jewelry
Shane Co. responded with the following comments:

We LOVE you too! Thank you so much for the great review!

Best,

Chris Jones
Shane Co.
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sarah
Wedding:
5/1/2011
4.9/5.0
Shane has a wonderful selection of jewelry and where we got our wedding bands. Friendly to work with over the phone and pricing was good when compared to other stores we shopped at.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Sarah,
Thanks for the great review! Congratulations on your wedding!
Best,
Chris
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natalieaz9
Wedding:
4/23/2011
5.0/5.0
My husband picked my engagement and wedding band set by himself and from what he's told me the staff was so helpful when it came to making this big decision. Let me tell you, the ring is exactly what I wanted and I absolutely LOVE it!!! I catch myself looking down at my finger and smiling because I love it so much.

The staff at Shane Co. have always been extremely nice to work with. I have really skinny fingers and had to resize my ring a few times to get it the exact right size. They were always patient and willing to help. They did a great job of polishing it up for the big day as well. All of these services are provided free of charge.
Services Used: Jewelry
Shane Co. responded with the following comments:

Congratulations on your wedding! I'm happy to hear that your husband felt we were helpful, and clearly it seems that you've had the same experience as well. Thanks for the great review as well!

Best,
Chris Jones
Shane Co.
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MAM2011
Wedding:
4/22/2011
4.5/5.0
My husband had a great experience when he picked out my engagement ring. Loved the salesperson that he worked with - especially because the salesperson took the time to show him MANY different diamonds at a wide price range until he found the perfect one. And I love my engagement ring!

When we went to buy our wedding rings, we had a pretty good experience. However, I felt that the salesman was rather pushy and had very rushed feel. It seemed like he just wanted us to hurry up and make a decision so he could make a sale, rather than take time to help us choose our wedding bands. I know that their salespeople are not paid commission, but it seemed like all he was interested was the sale. We did find rings that we love at a good value, so it was still a good experience.

I love the fact that we can always have our ring cleaned, checked, and repaired at no cost! I love walking out of the store with a newly cleaned ring - always makes the diamond shine beautifully!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello! Thank you for the great review! Congratulations on your wedding as well! I would like to apologize for your experience purchasing your wedding bands. Please email me with a bit more details regarding the situation, which store you were at, who helped you out, etc. because I'd love to follow up with you, and the store. Thank you!

Chris Jones
Shane Co.
chris.jones@shaneco.com
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Erica Coverstone
Wedding:
4/17/2011
5.0/5.0
I love my rings. They are beautiful and Shane Co. was wonderful to us. My ring got slightly bent when my dog took off through a door on her leash. My hand slammed into the door. I took the ring to them to get it cleaned and they straightened it for me. We are planning on using them for all future jewelry pruchases. Far better experience than we have had elsewhere.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Erica,

First, congratulations on your wedding! Thank you so much for the great review. Sorry to hear about your hand, but I'm glad to hear that we were able to sort it out. We look forward to seeing you again the store in the future!

Best,
Chris
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Brooke
Wedding:
4/2/2011
5.0/5.0
I love both of my rings. Whenever I want to have them cleaned, it is free. They are friendly and personable.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review Brooke! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Grace
Wedding:
3/25/2011
5.0/5.0
Great selection of diamonds in every price range, great customer service!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Grace,

Thank you for the fantastic review! Congratulations on your wedding and thank you very much for choosing us!

Best,

Chris Jones
Shane Co.
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Allison
Wedding:
3/19/2011
5.0/5.0
Shane Co. is now my favorite place for jewelry! My husband got my engagement ring there and I was so impressed with the quality that we also got our wedding bands there. Then I bought my mom's mother of the bride pearl set there. So worth it with the quality and the lifetime warranty. I highly recommend!!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Allison!

Congratulations on your wedding and I'm happy that we are your favorite place for jewelry! Thanks for coming back for so many items, and we look forward to seeing you again. Thanks so much for the great review.

Best,

Chris Jones
Shane Co.
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Lennom136
Wedding:
3/19/2011
4.7/5.0
ShaneCo was a great experience. We love the rings and their no pressure sales made the whole experience very easy.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for choosing to get your rings with us and for leaving such a great review!

Best,

Chris Jones
Shane Co.
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melissa
Wedding:
3/19/2011
5.0/5.0
We are very happy with our rings we picked out! They will size, engrave, clean, and polish all their jewelry for free for life! Not only that but if anything ever happens to a piece of jewelry they will fix it or replace it for you with no hassle! So no need to worry about getting your insurance company to cover your ring! Everyone has been super nice every time I've been there.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Melissa,

Thanks so much for the great review, and congrats on your wedding! We're ecstatic that you are so happy with your rings!

Best,

Chris Jones
Shane Co.
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JessieR933
Wedding:
3/13/2011
4.8/5.0
Love my wedding band. It is beautiful and perfect. It is unique and I got it at such a great price.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thank you so much for the great review. We're ecstatic that you love your wedding band. Of course, the fact that you feel it is beautiful and perfect is even better. Congrats on getting married a few days ago!

Best,
Chris
Shane Co.
chris.jones@shaneco.com
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Jesica
Wedding:
3/5/2011
5.0/5.0
I had never purchased fine jewelry before my engagement ring and had gone to several other jewelers before Shane Co. They had by far the largest selection and very knowledgable, friendly staff that immediatley attended to me. Their FREE LIFETIME MAINTENANCE and the fact that they will upgrade my ring in the future with full value of the sapphire made me feel like we were getting the best jewelry for the best price. I took my engagement ring in once before the wedding for routine maintenance and cleaning (free!) and it came back looing like new. In fact, better than new! Look at your freinds' tarnished, flat wedding rings-yours will NEVER look like that if you buy it at shane co with their free lifetime maintenance

I knew I wanted a sapphire engagment ring and this was the only store that actually had loose sapphires in store to choose from to build my ring! It is stunning!! I am always getting ooooos and aahhhs about my unique and sparkly ring.

and of course we went there for my wedding band and to have his heirloom band resized. I will never go anywhere else for fine jewelry! I am already building a wish list for my husband. Cant wait for Christmas!!!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jesica,

Thank you so much for the fantastic review, and we're glad that we'll be able to take care of your jewelry needs to years to come. I'm happy to hear that you love your ring! Congratulations on your wedding, and if there is anything else we can do to help, please let us know!

Best,

Chris
Shane Co.
chris.jones@shaneco.com
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Jessica
Wedding:
2/27/2011
5.0/5.0
Shane Company is wonderful! We purchased my engagement ring at the Shane Company in Westminster, and purchased my band at the Shane Company off of Arapahoe Road. Both are beautiful rose gold pieces and were within our price range.

The week after my wedding, I noticed that my band, which is encircled halfway by small diamonds, was missing a diamond. We went to the Shane Company in Denver that night and, since they didn't have the correct materials to fix the ring (they needed rose gold wire), they found me a new, identical band, sized and soldered it to my engagement ring (something else I'd wanted done) in an hour and gave us a gift card to go out to dinner on them while we waited! Amazing service and beautiful jewelry!
Services Used: Jewelry
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theab
Wedding:
2/24/2011
5.0/5.0
We went to Shane after looking at jewelry stores in the mall a few times. The salespeople at Shane are super helpful and patient. They don't work on commission so they don't try to up-sell you, they really seem to want to help you find what you are looking for in your price range. Their service plan is also incredible. You could probably find a cheaper place but with Shane you know that if you lose your diamond they will replace it, and they can clean you ring for you while you wait. They also do the re-sizing super fast.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thanks for the great review! I'm really happy to hear that you had such a fantastic experience with us. I wanted to also say thank you so much for choosing to buy your engagement ring with us! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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KandTO'Donnell
Wedding:
2/19/2011
5.0/5.0
Great quality! Great prices and amazing staff! We couldn't be happier and will be sure to reffer friends and family!
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello! Thank you for the amazing review! We are ecstatic that you are so happy with your purchase, and cannot thank you enough for the word-of-mouth referrals.

Best,
Chris
Shane Co.
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ebeth
Wedding:
1/22/2011
5.0/5.0
Love my engagement ring from Shane Co.! The selection here is wonderful.
Services Used: Jewelry
Shane Co. responded with the following comments:

Congratulations on your engagement! Thanks for the fantastic review and for shopping with us!
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Kristina & Andy
Wedding:
1/15/2011
5.0/5.0
We got both my wedding set as well as my husband's ring from Shane Co. and we are so pleased we went with them. Not only were they very reasonably priced, but they have beautiful and unique rings and they have the BEST service. I love that I can bring my ring in anytime to get it cleaned, engraved, re-plated, sized, etc., and it is FREE everytime!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the great review! We love that you can bring in your ring anytime as well. Hope to see you soon.
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jcdallas71
Wedding:
1/15/2011
5.0/5.0
It was exactly what we ordered.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much! This sort of review is exactly the sort of review we like to read! Congratulations on your marriage!

Best,

Chris
Shane Co.
chris.jones@shaneco.com
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meganbreanne
Wedding:
1/11/2011
4.6/5.0
I love my ring! My fiancée really made a wonderful decision when he went to Shane Co. They were very professional and found exactly what I wanted. It is a one of a kind ring so I know no one else will have it :).
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

We're so happy that are happy with your rings! Congratulations on your wedding yesterday!

Best,

Chris
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avababa
Wedding:
10/30/2010
4.6/5.0
Had a great time working with Shane Co. They answered all my questions and I didn't feel rushed at all. My engagement ring and both of our wedding bands came from Shane. It was a great experience.
Services Used: Jewelry
Shane Co. responded with the following comments:

Extremely happy that you had such a great experience with us. Thank you for sharing it with everyone!

Best,

Chris
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liliamenconi
Wedding:
10/23/2010
5.0/5.0
We got our engagement and wedding rings from Shane. We've since purchased more jewelry and feel that they are our jewelers for life.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for letting us take care of you! We look forward to seeing you for a lifetime! Thanks for the great review, and for sharing your experience with everyone.

Best,

Chris
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Stephanie
Wedding:
10/22/2010
5.0/5.0
I love my engagement & wedding ring from Shane!!!
I even knocked a stone out and they asked no questions, took it back and replaced the stone in 2 days. So happy, I had an excellent experience with my sales person Wendy and I want to thank her for everything and referring me to my wedding photographer Panache Louisville Photography and to my Patricia Smyth of Floyd Knobs for making my beautiful wedding cake.
I had a blessed day and it started with the ring from Shane's!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much for the great review! I'm also happy to hear that we were able to fix your ring so quickly, and that you had such a great experience. Thank you for sharing it with everyone!

Best,

Chris
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Sarah
Wedding:
10/22/2010
4.9/5.0
What can I say? They are great. I had my dimond reset into a new setting, it was beautiful and very affordable. I love it of course.
Services Used: Jewelry
Shane Co. responded with the following comments:

What can we say? Thank you for saying that we're great! We're so glad that we were able to help you out!

Best,

Chris
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ErynneLynn
Wedding:
10/16/2010
4.1/5.0
Nice jewelry - staff is nice once you start talking to them but there is definitely a feeling that I don't belong when I walk in... generally helpful.. I still think that he spent to much on the ring - even though it is "ME" and I love it...
otherwise a decent experience with them.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the nice review on Wedding Wire. I'm sorry that you didn't feel like you belonged when you walked in the store. I can assure you, everyone is welcome, no matter what they plan on spending. It is up to us to prove to you why we are worthy of your business, not the the other way around. I hope that in the future we can live up to our end of that deal. Thank you for your business, and I sincerely hope we see you in the future.

Best,

Chris
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Nicole
Wedding:
10/16/2010
4.9/5.0
We were very happy with both our engagement ring and wedding bands. They have great service and good quality diamonds. They have free service plans so i can always go in and get my ring cleaned or re-coated for free.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review, and for sharing your experiences with everyone! We look forward to seeing you soon.

Best,

Chris
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Michelle
Wedding:
10/16/2010
5.0/5.0
The only stipulation I had on my ring was that it be from Shane Co.
I've been listening to Tom Shane on the radio since I can remember, and am so glad we went there for my ring. The woman helping us was friendly, and when she had to exchange the diamond multiple times to make sure we were in our price range, she was still friendly and courteous.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Michelle,

Thanks for the great review! Our only stipulation is that you are happy, and we're glad that you walked away feeling happy! Thanks again.

Best,

Chris
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cnichols
Wedding:
10/9/2010
4.8/5.0
Great staff to help. Willing to work in all price ranges.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! We really appreciate you shopping with us.

Best,

Chris
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Jill
Wedding:
10/9/2010
2.9/5.0
Not so impressed with Shane. We are a gay couple that went in looking for rings, and they took forever to actually help us. In fact, several people came in after us that were helped before us. There is one lady we worked with who was very nice, but most of them seemed pretty uncomfortable with us being there. I did end up getting my ring from there, which is very pretty.
Services Used: Jewelry
Shane Co. responded with the following comments:

I would like to sincerely apologize that you felt at all uncomfortable while in our store. At Shane Co. we pride ourselves on providing each and every customer the same exceptional, personalized service, and we are disappointed to have fallen short of our standards during your visit. Your experience will be discussed both at the store that you visited and at the home office. Thank you very much for your candid review and should you have any other comments or suggestions I would be happy to read them. Feel free to email me at chris.jones@shaneco.com, or simply respond here. Thank you again for your time.
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Raquel
Wedding:
9/25/2010
4.5/5.0
Great value for the product received. Good warranty program.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review!

Best,

Chris
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Chris and Katie
Wedding:
7/17/2010
5.0/5.0
The Shane Company is wonderful. Not only did I get an absolutely beautiful diamond, but we got a great price with great options. Highly recommend!
Services Used: Jewelry
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Shanleigh1111
Wedding:
6/5/2010
3.5/5.0
At first we really like Shane Co. It is definitely a nice place, and the value is good, but we did have an issue. We got my engagement and wedding rings sautered before the wedding so that I wouldn't have to go without it after I was married. My fiancé dropped it off on the Tuesday before our wedding and was told it would be done in a day or two - no problem. It was a super hectic week, and my fiancé was not able to go pick it up until Friday (the day before the wedding). It was about 4 pm, and the jeweler said it was not done!! Of course we panicked. My mother in-law had to go back up there a few hours later to get it and ended up being 45 minutes late to the rehearsal dinner because of it. We had no problems before this, but thought it was very unprofessional, and caused unnecessary stress. They did send us a $25 AMEX gift card though for the trouble. Just something to think about...
Services Used: Jewelry
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bierrac
Wedding:
6/5/2010
5.0/5.0
My husband got my engagement ring, wedding band, and pearl bracelet at the Shane Co. for me. I got his wedding band from there as well. They worked with our budgets and helped us find the perfect jewelery!
Services Used: Jewelry
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Fai
Wedding:
5/31/2010
5.0/5.0
I am very pleased with Shane Co.I never dreamed of wearing real diamonds of this quality on my wedding day. I was so impressed with the beauty and quality of jewelry for such a low cost. I received so many complements all night. I am looking forward to using Shane Co for my next social event or party. I would highly recommend Adorn Brides to anyone!
Services Used: Jewelry
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A.Mountain.Bride
Wedding:
5/30/2010
4.0/5.0
My fiance selected a lovely diamond ring, similar to an eternity ring, yet the diamonds don't reach all the way around. This design ended up being perfect for me, since I've had to have it resized numerous times! Every time I take it in, the people are so very kind and helpful. The best part is when I get my ring back and it's SUPER sparkly and clean!
Services Used: Jewelry
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springbride
Wedding:
5/29/2010
4.5/5.0
Love that adjustments are free
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi!

Thank you for your great review! Thank you for choosing us, and we look forward to seeing you soon!

Best,

Chris
Shane Co.
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Ashtin
Wedding:
5/18/2010
5.0/5.0
You know what they say in the commercial! They say that it's worth the drive, and that she'll love it. In-case she doesn't, you can exchange it. It's an AMAZING service, and I highly recommend the Shane Company to all of my bachelor friends. My wife LOVED IT
Services Used: Jewelry
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Felicia
Wedding:
5/7/2010
0.8/5.0
Im sure they are fine when they are trying to sell ..however when my wedding band fell apart ( center rack of diamonds fell out ) they didnt seem to care..After they raised the price of the ring $400, they offered me a credit for $500..so i really only get a $100 credit towards new one when all is said and done..They dont back their product...and this is the 2nd item from them that fell apart on me!! Brides should RUN
Services Used: Jewelry
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Kara
Wedding:
4/17/2010
4.3/5.0
I found my dream ring at Shane co. It took me about a month to save up for this large purchase however I went back a few times in the meantime to make sure I was dead set on this style. When I finally went back to purchase the ring, the price had gone up. I was really upset, however the staff worked with me and I was able to purchase my dream ring. After the purchase; everyone was extremely helpful as well and I was able to pick up my sized ring in two days!
Services Used: Jewelry
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Joseph
Wedding:
4/9/2010
5.0/5.0
I received my engagement ring from Shane Co, and absolutely love it.I received many many compliments, and it was above my fiance's expectations when he placed the order.Thanks for the great service!Highly recommend!
Services Used: Jewelry
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kaitlinhunter
Wedding:
4/9/2010
4.1/5.0
very helpful in educating us about diamonds and ring care.
Services Used: Jewelry
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Greg
Wedding:
3/27/2010
5.0/5.0
Very friendly and beautiful jewlery selection. My husband picked out a basic solitare diamond ring and wanted to do the wrap around band for the wedding band. It turned out SO beautiful!
Services Used: Jewelry
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Paula
Wedding:
3/27/2010
5.0/5.0
My father actually got me a diamond necklace for my high school graduation present, and I was amazed by the beauty of it. ShaneCo was the very first place my fiance then and I went to find a ring, and it ended up being the only one too. The staff who helped us were extremely easy to talk with, and they really knew their selection and what people liked.
Services Used: Jewelry
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Shannon
Wedding:
8/9/2009
5.0/5.0
Shane Co. has a very knowledgeable staff who was eager to answer all of our questions. Their selection is unbeatable, and prices that are very realistic. It was easy to stay in our price range, and still get exactly what we wanted.
Services Used: Jewelry
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Vicky
Wedding:
7/2/2009
5.0/5.0
The rings that we picked from the Shane Company were perfect. They also cleaned and resized our rings for free a week before the wedding.
Services Used: Jewelry
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dubious2515
Wedding:
6/27/2009
4.8/5.0
Very professional! Willing to work with you every step of the way. They worked with my budget and helped me find the perfect match! Will buy from again!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review! We look forward to you stopping in the store again soon.

Best,

Chris
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erinn1916
Wedding:
6/27/2009
4.8/5.0
Customer Service is great. Tons of options for weddign bands & engagement rings.
Services Used: Jewelry
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Cutiebatudie247
Wedding:
6/25/2009
5.0/5.0
THEY HELPED ME FIND THE PERFECT RING FOR MY HUSBAND AND WERE EXTREMELY HELPFUL
Services Used: Jewelry
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wddbrd09
Wedding:
6/20/2009
5.0/5.0
I wouldn't go ANYWHERE else to purchase jewelry...especially for an engagement ring/wedding bands! We received exceptional service everytime we went no matter who helped us! I loved how they didn't pressure to buy just something or what they wanted us to buy. The staff at Walnut Creek location was very knowledgable and helpful! The best thing...they don't charge to clean your jewlery or for any work that needs to be done. I've noticed that most work can be done onsite and even while you wait sometimes if they aren't too busy! I LOVE SHANE CO!!!!
Services Used: Jewelry
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Stephanie
Wedding:
6/20/2009
4.9/5.0
wonderful jewelry and fair policies!
Services Used: Jewelry
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Emi Jo
Wedding:
6/20/2009
5.0/5.0
They don't work on commission so all of our interactions were genuine and helpful!
Services Used: Jewelry
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tkcronk
Wedding:
6/13/2009
4.7/5.0
Shane Co really worked with my fiance and I to give us what we wanted, and in a timely manor. We were both very happy with our rings, and their service even after our wedding is fantastic! I can take my ring in anytime, WITHOUT an appointment, and they'll clean my ring within minutes! I loved working with Shane Co because I knew where my diamond was coming from, and I knew the service would be beyond what I expected!
Services Used: Jewelry
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Holly
Wedding:
6/6/2009
5.0/5.0
My husband got my wedding band from Shane Co. I LOVE it and get so many compliments!
Services Used: Jewelry
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Jenny
Wedding:
6/6/2009
5.0/5.0
We had a great experience working with Shane Co. Their salespeople do not work on commission (we were told) so we never felt pressured to buy. Many jewelry stores we visited were not nearly as informative and we left feeling like we were about to be swindled. Shane Co. gave us a very personable and educating experience and we knew it was a good decision to use them. Their free service plan and guarantees are excellent and we will definitely continue to use them for all our needs.
Services Used: Jewelry
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lala1112
Wedding:
6/6/2009
4.6/5.0
I love my unique wedding set that my fianace bought at Shane Company. It is perfect! From what he has told me, they were great to deal with and stayed right in his price point. The friendly staff made it easy to take care of his buying needs and were easy to deal with when I came back to get my rings soldered together after the wedding.
Services Used: Jewelry
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ameliz
Wedding:
6/1/2009
5.0/5.0
We had excellent service at Shane Co. - beautiful rings, no pressure to buy something over our budget - very pleased.
Services Used: Jewelry
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me2rean
Wedding:
5/31/2009
2.2/5.0
We bought my engagement ring and wedding band here. We never felt like anyone wanted to help us, the people who we asked to see rings would grab the ring then walk away. After we finally decided on the rings and diamond, they told us it would be ready at a certain time. We went back on the day we were told, and they didn't have it ready. We were told it would be ready in two days (without so much as an apology!), so we came back a different day. The wedding band wasn't even sized down, and the diamond was placed crooked in the setting of the engagement ring. They did fix the problems, but since we live an hour away, it was a huge inconvience for us. Do not go here for the customer service!!
Services Used: Jewelry
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HannahJune
Wedding:
5/30/2009
4.6/5.0
My husband believes that Shane Co is a bit overpriced. I've had nothing but great experiences with Shane Co and trust them with my jewelry and future purchases!
Services Used: Jewelry
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ER
Wedding:
5/30/2009
5.0/5.0
Shane Co. continues to amaze me. My husband bought my engagement ring through them, and we noticed a small diamond missing right after the proposal. They fixed it one day (free of charge!), and it looked as sparkling as when we first picked it out. We loved them so much, we purchased both of our bands there. Every time I go in, they clean my rings, and I get even more compliments for the weeks that follow the cleanings. The greatest thing is that they do not work on commission, so they have more fun with you and you never feel pressured. I love the staff, and their selections are unique. I have never seen anyone else with my engagement ring, and I love that feeling. I will continue to choose them in the future for any luxury jewelry needs.
Services Used: Jewelry
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Angie
Wedding:
5/30/2009
5.0/5.0
Shane Co. offers great customer service, as well as a huge showroom of wedding rings to choose from.
Services Used: Jewelry
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Christine&Adrian
Wedding:
5/23/2009
5.0/5.0
Great customer service and jewelry is spectacular.
Services Used: Jewelry
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bella8
Wedding:
5/9/2009
4.2/5.0
Beautiful rings and great price and warranty..
Services Used: Jewelry
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I<3Diamonds
Wedding:
5/6/2009
2.0/5.0
I was impressed with The Shane Co.'s professionalism. However, it felt like all that charm was just a bunch of BS to convince me to buy a pos diamond. Yes, their settings are affordable. But, their stones are horrific! They tried to sell me a radiant cut stone that they said was "well cut" which even to my lay-persons eye had a horrible cut. It had a visible bow tie. Long story, but look it up if your buying a radiant cut. Its bad. They were asking $6000 for a stone I found on the internet (exact specs) for $3500. The $2500 difference, IMO, does not a lifetime guarantee make. Buyer beware and educate yourself. Your home owners will insure your diamond even after the shane co goes out of business. Amongst other things, I was not impressed enough to shell out my hard earned money and business to them.
Services Used: Jewelry
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Tess
Wedding:
5/3/2009
5.0/5.0
My fiance found the ring of my dreams at Shane Co. They bent over backwards to get the very last setting the company had for me. I get compliments on my ring everyday and I love it! We also got our wedding bands there. I am so happy with what we got. The prices are reasonable and the employees are magnificent.
Services Used: Jewelry
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MayBride2009
Wedding:
5/2/2009
5.0/5.0
They helped us so much and were so cooperative and helpful when I had a very specific idea in mind for my wedding band. It turned out beautiful, and they did a fantastic job! I love it!
Services Used: Jewelry
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purplepaw
Wedding:
4/25/2009
4.8/5.0
They were great, timely and very accomodating. The only thing that bugged me was I could only get a few letters engraved on my husbands ring because they only offer one type of font. Other than that no complaints
Services Used: Jewelry
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tn_vols_lover
Wedding:
4/25/2009
5.0/5.0
I got engaged a year and a half ago and I go into Shane Co. about once a month. They are so friendly. They clean my ring every time I go. They inspect it to make sure all is well. They do their job to the highest standards and it shows. They know me and I know them and it all started with a question. I would recommend Shane Co. to anybody who is looking for high quality jewelry and service. They feel like a family jeweler.
Services Used: Jewelry
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jclark1112
Wedding:
4/25/2009
4.8/5.0
Our experience with Shane Company was outstanding. We never felt pressured to buy and the salespeople let us take our time and find our perfect bands. When we picked out my husband's ring, they gave us the wrong mm band and promptly took it back and got us the correct one. They cleaned my engagement ring and wedding band before we left for our out of town wedding and had it ready when I needed it to be. We will definitely do business with them again.
Services Used: Jewelry
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S
Wedding:
4/24/2009
5.0/5.0
My husband and I came here to get our wedding bands. Great customer service! We just wanted simple 14k white gold wedding bands and they had exactly what we were looking for.
Services Used: Jewelry
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dpksh
Wedding:
4/17/2009
5.0/5.0
We got all our rings from ShaneCo and were/are very pleased with their service. Very polite everytime we come in and a pleasure to work with. I would never go anywhere else to get fine jewelry again.
Services Used: Jewelry
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loveastoria
Wedding:
4/5/2009
5.0/5.0
I will never buy jewelry anywhere else ever again. ShaneCo staff are wonderful, helpful, non-threatening people. They didn't rush us or pressure us to buy. They showed us lots of options, and even when I couldn't explain exactly what I wanted, they found the perfect ring anyway.
Services Used: Jewelry
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Rebecca Zarza
Wedding:
4/4/2009
4.6/5.0
Shane Co was the perfect place to pick your ring/setting. The diamonds were very reasonable and the set up is designed so you can easily see all the settings and all the diamonds (and other stones) separately. Wouldn't recommend Sat since they are very busy.
Services Used: Jewelry
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misspriss
Wedding:
4/4/2009
5.0/5.0
Exceptional Service for any budget
Services Used: Jewelry
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Caitlin
Wedding:
4/4/2009
3.8/5.0
The Shane co. near where we lived closed down, they were GREAT there...but we started having to go to the Kennesaw location and the employees there were not as friendly.
Services Used: Jewelry
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deandra
Wedding:
3/27/2009
5.0/5.0
Great job on both our rings thank you!
Services Used: Jewelry
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walter1
Wedding:
3/21/2009
5.0/5.0
love my ring!!!!
Services Used: Jewelry
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Amanda
Wedding:
3/21/2009
4.7/5.0
Julie was our salesperson at Shane Co. She was fabulous. My ring is unique and unlike anyone elses. Everyone always compliments me on my setting. I love the fact I don't have to pay for a warranty on our rings. It has a lifetime warranty, which, since I'm very hard working, I've taken advantage of already. One of my stones had fallen out the day before my engagement party. They replaced the stone free of charge and I had it back that next day with plenty of time to spare before the get together. The service was wonderful and Julie was not a 'pressure' salesman at all. It was a plesant buying experience. I have since bought several jewlry pieces from Shane Co., including all of my bridesmaids presents. I love the selection and the price is reasonable for the pieces.
Services Used: Jewelry
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ghsffasluster
Wedding:
3/21/2009
4.8/5.0
The Shane company is always very helpful, and the full warranty is worth it's weight in gold. In two years I have had my ring repaired and re-dipped three times- all free of charge!!!!!! The employees are always friendly and they have a grogeous selection of jewelry to choose from!!!
Services Used: Jewelry
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sarah1981
Wedding:
3/20/2009
4.6/5.0
Something for everybody at the Shane Company. We drove from Vancouver because I had heard great things, and it was true. We found exactly what we wanted at a great price.
Services Used: Jewelry
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Ann
Wedding:
3/14/2009
5.0/5.0
My husband selected my engagement ring by shopping online and having it shipped overnight so he could propose to me that weekend - all without me having any clue it was going to happen!

We went back immediately after the proposal to get him a wedding band and selected a tungsten ring which was a mistake. Someone should have talked us out of that because it ended up being too large, which really confused us both because he wore it for a few weeks before deciding it would work and putting it into safe keeping for the wedding. Since it is such a strong material it could not be resized nor returned 8 months later when we realized it was too large.

In the end, we purchased another wedding band for him which is white gold as is my ring and wedding band.

We are VERY pleased with our rings and I love the guarantee they have on the stones and scheduled cleanings every six months all for no extra charge. THANK YOU SHANE CO!
Services Used: Jewelry
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ambrreese
Wedding:
3/7/2009
4.8/5.0
The professional service provided as my husband and I were picking out my engagement and wedding band was unmatch by any other jewelry store.
Services Used: Band
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kaity
Wedding:
3/7/2009
5.0/5.0
I got the most beautiful ring for a price nobody can believe. I go in and get the ring cleaned every two weeks or so and the staff is without exception friendly and helpful. On Christmas Eve I went in to get it cleaned, with me I had two of my kiddos, one with autism, the other learning disabled. Even though there were tons of people in the store, I still got the full attention of the associate, even though they knew from the beginning I wasn't there to make a purchase. The associate was even wonderful with my girls. I highly recommend the Shane Company!
Services Used: Jewelry
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Bride4Ohio
Wedding:
3/6/2009
0.0/5.0
Really awful experience. They would not honor their return policy (after declaring bankruptcy) and only give store credit. Be warned, because none of their signage has been updated. We will use the store credit for a gift and don't plan to return.
Services Used: Jewelry
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Amy
Wedding:
2/28/2009
5.0/5.0
Very professional. They do not work on comission so you feel you can trust their opinion.
Services Used: Jewelry
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Amy
Wedding:
2/8/2009
3.9/5.0
The engagement ring my husband picked out at Shane Co was absolutely gorgeous and I love it. I also love the wedding bands we picked out when we went back. The people were helpful even though it took some time to get help. They were also very accomodating in dates that we needed the ring sized by or cleaned by.
Services Used: Jewelry
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Allison
Wedding:
2/7/2009
5.0/5.0
The lady that helped us pick out the engagement ring also helped us with our wedding bands. She immediately recognized us and was able to help us pick something in our budget and that matched my engagement ring as well as went well with the band I had picked for my fiance. Their guarantee to clean it is great. I highly recommend the Shane Company.
Services Used: Jewelry
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KimmyC
Wedding:
1/24/2009
4.3/5.0
Shane & Company has plenty of variety to choose from! their jewelry is beautiful and the service is great! They have an amazing warranty as well! We highly recommend this vendor!
Services Used: Jewelry
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Kendall
Wedding:
1/23/2009
5.0/5.0
They are always so nice whenever I come in. They always had a great selection and were always helpful in finding us the perfect rings.
Services Used: Jewelry
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Chad
Wedding:
1/17/2009
5.0/5.0
Very easy to work with, the sales people weren't pushy which was a huge plus for us. My husband told them he wanted something a little different from the norm and they helped him select the stones for my ring and set them. It turned out beautiful!
Services Used: Jewelry
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babyjay
Wedding:
1/17/2009
4.0/5.0
Great wedding jewelry. We both liked their exceptional service and quality.
Services Used: Jewelry
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klboehle
Wedding:
1/11/2009
5.0/5.0
Shane company helped my fiancee pick out the perfect engagement ring. And when it needed to be resized they were quick and caring. Additionally, we went together to pick out the wedding ring and they spent many hours helping us decide on the perfect one. I also had my rings cleaned before the big day and the service was wonderful. Only if they gave out rental rings when yours was in the shop so my finger didn't feel so naked! haha
Services Used: Jewelry
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Colleen
Wedding:
1/3/2009
4.5/5.0
My husband bought my engagment ring at Shane Co. and we went right back there for our wedding bands. I had a problem with a "seam" showing on my engagement setting and it was not able to be fixed. Shane Co ordered me a new band, letting me keep my original until the new one came it. I was so pleased that I could keep my original ring until the new one came in because I have a friend that had to send hers away for 4 weeks with a different company. No girl wants to give up her ring for 4 weeks after just getting engaged. Thanks Shane Co!
Services Used: Jewelry
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Ashley
Wedding:
1/3/2009
5.0/5.0
Shane Co. is a great company with exceptional service. They really take care of you anytime you come in and make you feel so special and welcome. I love the pieces we have gotten from here, and feel as though we are treated like royalty when we walk in!
Services Used: Jewelry
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januarybride
Wedding:
1/3/2009
4.7/5.0
Beautiful wedding rings, and lifetime guarantee included, no extra cost! They replace diamonds if they fall out, and the service is super professional and helpful.
Services Used: Jewelry
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skyesspot
Wedding:
1/1/2009
5.0/5.0
They were great to work with. I didn't want a traditional diamond engagement ring and they gave me many options to choose from. We ended up with a beautiful pink sapphire matching set. And he found a very original looking wedding band/ring that he loves. Would HIGHLY recommend. :)
Services Used: Jewelry
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rocann_rogers
Wedding:
12/31/2008
5.0/5.0
We had heard from family that we needed to go to Shane before anywhere else. We did and ended buying from them as well. The customer service was amazing and their warranty/service plan is unbeatable. Will continue to do business with them for years to come!
Services Used: Jewelry
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Beth
Wedding:
11/21/2008
4.7/5.0
I lost my diamond from my ring in November 2011 and hadn't been in for my 6 mo checkups which keep your warranty active, as wellour insurance company changed 2 months before and it wasn't covered. After looking for 3 days for my diamond I went in to Shane and told them my story. They inspected my ring, the manager told me they would replace my rare diamond with the same style and almost same size diamond, at no cost! but to bring my other one in when I found it. I said ok.
The other day, August 6th, 2012, I saw what I thought was a sequin on the floor of my laundry room and it was my diamond! I rushed to Shane and Co. and they were as amazed as I was! So happy! It is with them right now being placed back into the setting.
I recommend them to everyone now. I don't know who else would have done that.
Services Used: Jewelry
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Tiffany
Wedding:
11/8/2008
5.0/5.0
I love the Shane Co. My engagement ring & both of our wedding rings were purchased here. The sales staff is very helpful but not pushy. They have excellent policies & I enjoy it everytime I visit to get my rings cleaned.
Services Used: Jewelry
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lmf1014
Wedding:
11/8/2008
4.7/5.0
They were very nice, professional, and made the experience a very easy one. We were glad that we chose them. We got our rings right away and they cleaned my engagement ring up very well before the wedding day.
Services Used: Jewelry
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SgtMaj2008
Wedding:
11/7/2008
5.0/5.0
Great products and service.
Services Used: Jewelry
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apillow4
Wedding:
11/7/2008
4.8/5.0
very professional and helpful. great selection.
Services Used: Jewelry
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dana
Wedding:
11/1/2008
5.0/5.0
They helped us pick out the perfect rings!
Services Used: Jewelry
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erinandmatt2008
Wedding:
10/25/2008
5.0/5.0
The people at Shane Co., have been nothing but wonderful in picking out, cleaning, and sizing our wedding rings. I took my ring in the week before the wedding to have it polished and buffed to look good, and they had it back to me in one day. The staff have been great, very pleasant, and always eager to help out.
Services Used: Jewelry
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Ashley
Wedding:
10/25/2008
5.0/5.0
ShaneCo is wonderful! They have a beautiful selection and unbeatable warranty for rings. Both my husband and I have rings from ShaneCo and we love them!
Services Used: Jewelry
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Vanessa
Wedding:
10/25/2008
5.0/5.0
Shane Co has an incredible selection. Their sales representatives spent a lot of time with my fiance and I and took the time to educate us on diamond purchasing as we made our selection. My fiance and I used their layaway plan when purchasing our wedding rings and recieved very good service when calling to make payments. We were even able to extend our terms with no complications. I would definitely recommend them.
Services Used: Jewelry
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Jason
Wedding:
10/18/2008
4.7/5.0
My wifes wedding ring came from Shanes.I am very pleased with it.The ring and the diamond shine just as when I gave it to her.The best thing about Shanes is their customer service.
Services Used: Jewelry
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bnritzy
Wedding:
10/18/2008
4.8/5.0
The Shane Co. has been amazing through our engagement & wedding. We had a stone that kept wanting to escape my ring whenever they cleaned it, but they instantly replaced the stone at no cost while we waited. The day before the wedding we took the rings to be cleaned, they polished them so well that they looked brand new! I love my ring and I wouldn't have shopped anywhere else. The customer service is impeccable.
Services Used: Jewelry
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ERIN
Wedding:
10/18/2008
4.7/5.0
They took my Great-Grandma's diamond and placed it in a great antique setting that both me husband and I love.
Services Used: Jewelry
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sowen7276
Wedding:
10/18/2008
5.0/5.0
They helped my husband pick the perfect ring, at an exceptional cost, and were overall very helpful. Wonderful experience. We only buy jewelry from them now.
Services Used: Jewelry
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tikkichic
Wedding:
10/11/2008
5.0/5.0
This is were my husband got my rings and I got his ring! Everytime we go there, Fantastic service, very helpful!! I love going there because it gives me an opportunity to show my husband what I want for our 1year anniversary!! Thanks Shane for the great prices!!
Services Used: Jewelry
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1011Bride
Wedding:
10/11/2008
5.0/5.0
I would highly recommend Shane Co. for bridal jewelry. My husband bought my engagement ring from Shane Co. and both of our wedding bands are also from this jeweler. The staff is not paid on commission so there is no pressure to buy something you don't truly love and they also have a large selection of ring styles and diamonds. The also have a wide array of prices that will fit any budget. Shane Co. also helps you maintain the quality of the ring you purchase from them with free cleanings! Overall, I would highly recommend Shane Company for bridal or ANY jewelry purchase!
Services Used: Jewelry
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Susan
Wedding:
10/11/2008
4.2/5.0
The sales people do not work on comission so there is no pressure. The settings are beautiful and they are very helpful and listen when you set a budget.
Services Used: Jewelry
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Peter
Wedding:
10/11/2008
5.0/5.0
The Shane Company is amazing. Not only do they help you pick the right diamond, with the right setting, but they ensure the bride (or groom) is happy with the band, the fit, and the style. They have a life time warranty on their jewlry, so you can get it cleaned whenever you want, you can get it fixed for free whenever you need to have it fixed, and the service and people are exceptional.
Services Used: Jewelry
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Katie
Wedding:
10/11/2008
4.4/5.0
Shane company has amazing jewelry. My husband and I are so happy with our choices and appreciated the hard work they did for us. The only bad thing was we came in last november and picked out our wedding bands. The assistant manager on duty said they didnt have my husbands band in but would call us on January 1 and order it for us. He wrote down our information in his calendar and we went on our way. Well the 1st of the year came and no call. Finally in March we decided to go in, considering we hadnt been called about our jewelry coming in. He didnt order it. Also we found out the ring I chose as my wedding band wasnt available any longer. We were really disappointed but found another that I liked a lot more. Some adjustments and stuff needed to be made but overall we were very happy with the customer service. they worked very hard to make sure we were happy with them and the lifetime warranty is great! We will continue to shop at Shane Co for a very very long time.
Services Used: Jewelry
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Chadwick
Wedding:
10/4/2008
5.0/5.0
Great diamond for a great price. My wife loved the ring!!
Services Used: Jewelry
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Meredith
Wedding:
10/4/2008
4.4/5.0
Everything was included in the price. Even the changes that I made. That was nice.
Services Used: Jewelry
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Heather
Wedding:
10/4/2008
5.0/5.0
Carol and Susan helped me choose a unique ring design and helped my husband stay in his budget.
They were so fun and helpful to work with, they stayed past hours to finish helping us...with smiles on their faces!
Services Used: Jewelry
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Amy
Wedding:
9/28/2008
5.0/5.0
We bought my husband's ring at Shane Co after looking at a lot of different stores. We found one we liked and we loved the included lifetime guarantee. We had it sized twice before the ceremony and I got it inscribed as a surprise. Everything went really smoothly. I just wish there were more locations. I would recommend them.
Services Used: Jewelry
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dlseven
Wedding:
9/27/2008
4.9/5.0
We bought my wedding band here and they were so helpful. I tried on many bands and they were really patient. They provided excellent customer service.
Services Used: Jewelry
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jtroyanek
Wedding:
9/27/2008
4.6/5.0
Shane Co. has been great to work with!
Services Used: Jewelry
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Nicole
Wedding:
9/20/2008
5.0/5.0
Beautiful jewelry, excellent customer service. Highly recommended!
Services Used: Jewelry
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cnirvana11
Wedding:
9/20/2008
5.0/5.0
Very impressed. Great value, great customer service. By far the best jeweler that we visited, which is why we bought from them.
Services Used: Jewelry
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Ewalk
Wedding:
9/20/2008
4.8/5.0
I love my ring and they were great to work with
Services Used: Jewelry
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Craig and Jennifer Mareiro
Wedding:
9/20/2008
3.9/5.0
Beautiful and unique jewelry...
Services Used: Jewelry
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seattleyonsei
Wedding:
9/20/2008
5.0/5.0
We absolutely loved the Shane company. We bought my wedding band from this location and the service was excellent!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review!

Best,

Chris
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mjp
Wedding:
9/14/2008
3.6/5.0
Very helpful salespeople. May have to wait for service since there always are a lot of customers
Services Used: Jewelry
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Felicia
Wedding:
9/13/2008
5.0/5.0
I have 2 beautiful carats that I LOVE
Services Used: Jewelry
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adambeth
Wedding:
9/13/2008
4.3/5.0
They have great rings and great service. They were very nice and helpful with our questions.
Services Used: Jewelry
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amg3702
Wedding:
9/13/2008
5.0/5.0
5 Stars to Shane Co Kennesaw! Every employee we came in contact with was professional and helpful. My husband made multiple changes to my ring after he had already put money down and they always obliged him graciously. They even ordered multiple diamonds from around the country just for him to look at to pick from. They went over and beyond to ensure that he got exactly what he wanted within our price range. We visited many many jewelers and this is the only place that they truly seemed to care about what we were wanting rather than just making a sale. Their lifetime service on every purchase is comforting and free cleanings keep my rings looking like new.
Services Used: Jewelry
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mel m
Wedding:
9/13/2008
5.0/5.0
The most amazing rings and the best help you can find anywhere. Plus the variety is huge
Services Used: Jewelry
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Garett
Wedding:
9/12/2008
5.0/5.0
You can't find a better place to purchase your engagement rings. Period.
Services Used: Jewelry
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nirankin
Wedding:
9/6/2008
4.9/5.0
Great service, and they take care of you afterwards too.
Services Used: Jewelry
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Catize95
Wedding:
9/6/2008
4.8/5.0
They made our selection of rings very easy and worked with us on what we were looking for.
Services Used: Jewelry
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Alison
Wedding:
8/31/2008
4.9/5.0
They have the best value and best pricing in town. They don't work on commission so they don't try to pressure you into buying something. They work as a team and everyone there is willing to help. They have the best insurance policy and it is included with any purchase. They will take care of anything that happens to your jewelry for life. I would highly recommend Shane Co.
Services Used: Jewelry
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Alison
Wedding:
8/31/2008
5.0/5.0
When my husband and I went to look at wedding bands we were very excited. The first person who "helped" us was not very helpful. We were prepared to leave and go look elsewhere, but then she passed us off to Joyce. Joyce was terrific. She showed us numerous bands for me (the way my engagement ring is set, it was hard to find something that matched it). After trying on a few dozen rings, she went to the back and found the perfect band! After that, we walked to the men's case and described what my husband wanted. We were looking at rings in the case and she came out with a ring that wasn't on display - it was the perfect ring! She was really great, and for my future jewlrey needs, I will seek Joyce out specifically.
Services Used: Jewelry
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Shleenish
Wedding:
8/30/2008
5.0/5.0
Beautiful rings, great warranty!!!!!
Services Used: Jewelry
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mrs.arens
Wedding:
8/30/2008
4.0/5.0
My husband had a good experience while picking out my ring set. He found the set online as a vendor of Shane Co. He took the picture in to the store and ordered it the same day. It was exactly what he was looking for. Since we had such a great experience with my ring choice, we decided to go back here for his ring. This is where we had a little problem. He chose a ring he liked, but it was the only one in the store and after looking at it carefully, it had a chunk out of the band. I refused to take that ring and asked to order a new one (which I put 10% down on). We ordered the ring and all was well, until 1 week later I received a phone call from the store saying the store couldn't order a new one and I would have to take the ring in the store (the one with the chunk out of it). I said I didn't want that one and was told that the jeweler could buff it out. I personally did not want a ring that was already damaged goods. I didn't think that was fair. So, I went back for my money and was refunded just fine.
Services Used: Jewelry
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Sarah1985
Wedding:
8/23/2008
5.0/5.0
Everybody at this jewler was very helpful and caring. They did not push us to buy anything, but what we got was gorgeous!
Services Used: Jewelry
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Meg11Bry
Wedding:
8/22/2008
5.0/5.0
Have lifetime guarantee that is well worth it!
Services Used: Jewelry
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jaclynm86
Wedding:
8/22/2008
5.0/5.0
Wonderful! This was the first place my fiance and I went to look for engagement rings and I found one I loved right away. The customer service is great and they really take care of you while you're there. We went in a separate room after I explained what I was looking for and what our price range was and the salesman showed us a handful or gorgeous diamonds that we looked at through that special magnifying glass to see in detail the color/any flaws. We found the diamond that we loved and since it was just a few hundred dollars over what we said our price range was, Shane Co. knocked off $500!! We were very satisfied with the price and quality of service. I also feel very comfortable with the fact that they clean it for free every 6 months so I can always have a great looking wedding ring! ;)
Services Used: Jewelry
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swanson
Wedding:
8/16/2008
5.0/5.0
We were amazed at how helpful they were when we went in for our wedding rings. They did not pressure us into buying everything and did not push us towards anything that we could not afford. Everything that I have taken my ring into be cleaned or have work done, they have done a great job!
Services Used: Jewelry
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melinda0377
Wedding:
8/16/2008
4.8/5.0
I have been to the Shane Co more times than I can count, between looking for an engagment ring, my wedding ring and my husband's ring. Everytime I went in the staff is amazing! They even seemed to remember me, which is always a great feeling. There was no pressure to spend "x" amount and they seemed to really care that we were happy with our purchases.

My husband and I are looking forward to purchasing more jewelry from them in the future.
Services Used: Jewelry
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sunnylee
Wedding:
8/16/2008
4.3/5.0
Shane Co. were very patient in working with us in deciding what type of ring, price range and style. Did not pressure us and even gave us time alone to discuss anything in private.
Services Used: Jewelry
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cubuffalo10933
Wedding:
8/16/2008
5.0/5.0
Dan got my ring here and all his previous jewelry gifts here. I got all my bridesmaids gifts here and we got our wedding bands here!!!! They are beautiful and come with a lifetime warranty and cleaning/service.
Services Used: Jewelry
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ky_catcher22
Wedding:
8/14/2008
4.3/5.0
AS you walk in you are greeted by an employee. There you offered hot cchocolate, coffee, tea, bottled water, and mints all for free. They are not a pressure company. You feel welcomed and joyed at the fact that you can pick any style of ring, color, quality, type of jewelery like bracelets, pins, necklaces everything under the sun. They make it an enjoyable experience instead of a comission i want your monay by this ring and so forth. They really know their stuff and are willing to look into things if they dont have what you are looking for, the right size, and they are very prompt in ordering. My husband and I both got his ring, my engagement ring and wedding band there. We have taken it in for cleanings and they are just as new as when we bought it. Very beautiful! Check them out for sure. The price below is an estimate of all three rings.
Services Used: Jewelry
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Kyran
Wedding:
8/12/2008
5.0/5.0
My sales lady was wonderful, I can't tell you how much I love my engagement/wedding ring. Great service.
Services Used: Jewelry
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BeckySage
Wedding:
8/10/2008
3.2/5.0
We bought my wedding band setting from Shane Co. It was just really unique and perfect... However, we went with a Mia Donna Diamond Hybrid (revolutionary-- if you don't know about it check it out), and they would not set it for us. The customer service I received when ordering my setting was great, but service in the store was less great. They were not impressed that we did not want to use one of their stones, and so I think they kind of shunned us. At least it felt that way. We ended up having to go to ABC jewelers in Portland to set the stone in the setting, and they did it for us perfectly, with no issues, in about an hour.
Services Used: Jewelry
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Genia
Wedding:
8/9/2008
5.0/5.0
The Shane Co is the place to go when you need your wedding bands. My husband and I got our bands there ( and he got my engagement ring) and you definetly get what you pay for! I will HIGHLY recommend the shane co to anyone out there!
Services Used: Jewelry
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littledevilworks
Wedding:
8/9/2008
4.4/5.0
We loved the jewelry we got and the sales people were great. We got his band there!
Services Used: Jewelry
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trhender
Wedding:
8/8/2008
4.8/5.0
Very friendly and knowledgeable. When I went to pick up the ring, you couldn't really read the inscription due to the font. They not only changed it for me, but did it while I waited. The ring is gorgeous!
Services Used: Jewelry
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Souza sweetie
Wedding:
8/7/2008
4.4/5.0
I was so excited to go on their website and play with the ring creator feature! This kept me busy for awhile and I was able to see just what I wanted and change the diamond size around or try a different band! Fantastic! I love stuff like this! I highly recommend this site!
Services Used: Jewelry
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Lilflwr007
Wedding:
8/2/2008
4.6/5.0
Shane Co. was overall a fantastic experience. On one visit it took quite a while before anyone offered us help but we think they all thought someone else was helping us already. Otherwise, we were very impressed by their selection, their prices, and their service.
Services Used: Jewelry
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vanny
Wedding:
8/2/2008
5.0/5.0
Shane company was by far the greatest for sales people. They weren't pushy and their diamonds were a great quality. Each piece was different and even though you shop around you can't find the same one at a different store. I love that the most!
Services Used: Jewelry
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Dinger50
Wedding:
8/2/2008
5.0/5.0
What can we say it's Shane Company...they have spactacular service and we are very impressed and happy with the wedding jewelry we have purchased with them. They clean and redip our rings and make them shiny and new all over again.
Thanks Shane Co.
Services Used: Jewelry
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mrs.ramstad
Wedding:
8/2/2008
5.0/5.0
They were WONDERFUL. They were polite even when I wasn't buying anything. They clean and buff my ring any time without negative looks or body language. They seem to really want to do a good job and want you to like your jewelry. I will never shop anywhere else.
Services Used: Jewelry
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BrookeKH
Wedding:
8/2/2008
4.3/5.0
My husband bought my engagement ring here and we were so pleased with the quality and service that we returned for our wedding bands. Every sales person we worked with was very patient and courteous and never pushy. We plan to go back to Shane Co for all of our important jewelry purchases in the future.
Services Used: Jewelry
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tseverson
Wedding:
8/2/2008
4.5/5.0
First, I would love to say, I love our rings! They are gorgeous. We picked out our rings online and went into the store and bought them. We had an issue with my husband's ring at first. We bought it, but it needed to be dipped in some type of solution to make sure it was all silver, and it didn't come out right, so we chose another ring for him, which he likes better anyways because it's lighter weight. They engraved his ring for us for free and redid the sizing for the rings, also for free. We love the service that they provide and how quickly we got the rings back. The people there were very nice and didn't pressure us, but it took a while for someone to help us - that's the only reason why the responsiveness isn't a 5. They were great to work with and we would recommend anyone to go there! You get a great value for your jewelry! :) And very nice people to work with.
Services Used: Jewelry
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volleyball1688
Wedding:
8/2/2008
4.9/5.0
All the sales people where very friendly and helpful. They wanted to make sure that we found the perfect rings for us...including look, price range, and quality of the diamond.
Services Used: Jewelry
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lilsteng
Wedding:
8/1/2008
4.2/5.0
we had a small hickup with the Shane Co, My husband went in to pick up my ring which he had rushed but when he got there the ring was not ready. Not only did they hurry up to get the ring ready, the gave him a gift card for there mistake which he used to get me a beautiful diamond necklace for valentines day. They are a great company and have great customer service.
Services Used: Jewelry
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kellyolivia
Wedding:
7/26/2008
1.6/5.0
It was important to my husband to have our rings looked like they belonged together. My ring was rather uniue so it was difficult to find a ring that had similar characteristics. I presented my problem to a salesperson at Shane Company and she told me they could add a "jump ring" and insert a small diamond on one of the rings I liked and guaranteed me that it would look like what we talked about. But because it was a special order, i had to buy it and there was no return policy. So I took a risk based on their "guarantee" that I'd like the ring. The ring came back and it did not look good at all. It looked like they had glued the jump ring and the diamond to the top of another ring... in other words, it didn't look like a finely crafted ring. There was nothing they could do about it. Fortunately, my husband later got a job at a ring shop and melted the gold down and made himself his own ring from scratch.
Services Used: Jewelry
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Laura
Wedding:
7/26/2008
4.8/5.0
Shane Company was extremely helpful. They provided help without being pushy, although we did get passed off between people a few times. They completed both of our rings on time and they fit perfectly. I would definitely use them in the future.
Services Used: Jewelry
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pinkchica
Wedding:
7/26/2008
4.6/5.0
Very helpful and not pushy when coming to pick out my ring!
Services Used: Jewelry
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JC2608
Wedding:
7/26/2008
4.2/5.0
I am so glad we got my engagement ring and wedding band from Shane! I get complements on it everyday! After we returned from our honeymoon one of the stones in my engagement ring fell out. Shane replaced it at no cost.
Services Used: Jewelry
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David
Wedding:
7/26/2008
5.0/5.0
I was able to craft my wife's engagement ring from scratch, something I would have paid extra for at other retailers. But what really won me over was their lifetime guarantee of the rings (I also bought her wedding band from Shane Company) including inspection, cleaning, and servicing of the rings for free for life. I also like their policy of trade-in, I would get credited for the full appraised value of the diamond should I ever decide to upgrade. Overall, one of the best jewelers in the business, and one that I will go back to in future years.
Services Used: Jewelry
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suzyling
Wedding:
7/26/2008
4.8/5.0
I love the Shane Company. We got my engagement ring, the mother of the bride necklaces, pearls for other attendants, my husband's ring, and my wedding ring there. We have been shopping religiously at the Shane Company for the past year and wouldn't consider going anywhere else.
Services Used: Jewelry
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Regina
Wedding:
7/20/2008
4.9/5.0
The store we went to in San Diego is no longer there. But when it was there was no pressure and we got exactly what we wanted. We had to exchange a ring and there were no problems with that. Their warranties are amazing I would recommend Shane Co they tell no lies and give you much needed information on how to buy a ring.
Services Used: Jewelry
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Katelynn
Wedding:
7/19/2008
5.0/5.0
After shopping around everywhere, we found that Shane Co was the best value. Employees were very helpful.
Services Used: Jewelry
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Elishia
Wedding:
7/19/2008
5.0/5.0
I was so happy with my diamond that my fiance chose from Shane. It's so beautiful! Everyone just loves my ring! And so do I!!!! :) And Shane Co had been there to take care of me with resizing and polishing my ring! Couldn't ask for better service!
Services Used: Jewelry
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Meredith
Wedding:
7/19/2008
5.0/5.0
Shane's employees are very helpful. They don't work on commission, so they aren't too pushy either. Our rings were ready right on time, and you can go get it cleaned anytime you want
Services Used: Jewelry
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kitty_cat
Wedding:
7/19/2008
5.0/5.0
We were having trouble finding rings, and then we went to The Shane Company after looking online. As soon as we walked in we got a personal rep and she helped us for at least 2 hours while we built a custom ring. And then my future husband went out to sea and they finished resizing my ring just before he went which meant a lot to us. Then before the wedding I knocked a gem out of the band, and they got in a new one right away. I highly recommend them! Plus the protection plans are included, you don't have to purchase them separately.
Services Used: Jewelry
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RBParsons
Wedding:
7/12/2008
5.0/5.0
Kelly rocks!

We originally created an engagement ring from a wedding band and princess cut diamond. The wedding band holds diamonds all the way around. A couple years later, we wanted the same wedding band to complete the 'set'. No one was able to do this. We went through two people who could not help us. Kelly not only got us our ring but stayed in contact with us to make us aware of the progress of the ring.

If you ever go to Shane Co. in Kennesaw, we highly recommend Kelly!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review and for choosing to get your rings with us! I'm really happy to hear that Kelly was able to help you out!

Best,

Chris Jones
Shane Co.
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Emily
Wedding:
7/12/2008
4.4/5.0
We bought our wedding bands here, and the quality of the jewelry is excellent. Our only disappoint was that we forgot to ask them about a possible discount for buying multiple rings.
Services Used: Jewelry
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Princess Cupcake
Wedding:
7/12/2008
5.0/5.0
In a word: Amazing. Our sales associate took care of us as if we were the only clients in the store that day. I have a beautiful ring designed just for me and my husband has one as well. We couldn't be happier!
Services Used: Jewelry
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paulabash
Wedding:
7/5/2008
4.8/5.0
i love our rings!
Services Used: Jewelry
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Gaboo
Wedding:
7/5/2008
4.7/5.0
My husband picked out my engagement ring on his own. He has it done special. When he gave it to me, the main diamond was off centered. When we called to find out what to do, they were so helpful. They fixed it the day we brought it in and helped us pick out our wedding bands. I was very pleased with the whole experience. They have excellent long term guarantees that come with each purchase.
Services Used: Jewelry
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mrsmaymay
Wedding:
7/4/2008
4.4/5.0
my ring in great! i love it. my engagement ring came from here and i totally forgot about getting it cleaned up and re irrodiam platted. i went in there like 4 days before the wedding, and they cleaned it up, did the platting, and put it in a box to keep it shiney and clean for me. it took only like 10 mins, and they did ti right then n there. it was great! thanks so much!
Services Used: Jewelry
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Joy
Wedding:
6/15/2008
5.0/5.0
I got my ring from Shane Co and I got my husband's ring there since I was so impressed with them. I actually had one of my small side diamonds fall out and I took it back to them and they replaced it for free. They give you a lifetime warranty as long as you take your ring in every six months for check ups. It's so worth it. They are by far the best jewerler there is.
Services Used: Jewelry
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Sarah
Wedding:
6/14/2008
4.9/5.0
The employees were very helpful when I was picking out my band and my husbands band. They were patient with us while we were deciding. They listened to what we were looking for and help direct us. I also like the feeling that we are lifetime customers without ever having to buy something from them again. We felt appreciated there.
Services Used: Jewelry
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Suki
Wedding:
6/14/2008
5.0/5.0
This is the best jeweler anywhere in Orlando.
Services Used: Jewelry
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Ashlee
Wedding:
6/14/2008
4.8/5.0
We visited several jewelry stores before going to Shane Company. All of which seemed to try to pressure us into buying a ring that day before the sale was over or before someone else bought the ring. At Shane Company we were treated like guest and shown ring after ring out of their large selection until we found the perfect one. They spent over two hours helping us pick the perfect setting and diamond for our budget and never once did we feel like we were being pressured to get something that day. After we got engaged we returned to Shane Co for my husbands ring since we were so pleased with the service they gave us before. If you are looking for a great ring at a great price skip all the other stores and just go to Shane Company. We both love our rings.
Services Used: Jewelry
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Dawn
Wedding:
5/24/2008
4.0/5.0
My husband bought my gorgeous engagement ring from Shane Company. He was really pleased with the service that he received and we returned to them to purchase our wedding bands. They really went out of their way to make sure we found what we wanted within a price that we were comfortable with.
Services Used: Jewelry
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benvr
Wedding:
5/23/2008
4.7/5.0
Friendly, prompt service... best jeweler I have ever worked with!
Services Used: Jewelry
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stephaniejustine
Wedding:
5/23/2008
4.5/5.0
This jeweler was great to work with. The diamond, prongs, and gold have a lifetime garrantee.If you ever want to upgrade your diamond or ring, they give you the whole price you paid towards the new ring. My favorite part about working with them was that none of their employees are on commission. You are able to just shop and not have to fend off sales associates.
Services Used: Jewelry
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melj
Wedding:
5/22/2008
5.0/5.0
An absolute joy to work with. They were very laid back while I was indecisive, and had lots of options to help me out. Not pushy at all, and their warrenty policy is OUTSTANDING! I got my ring soldered for free, and can have it sized, cleaned etc. for life for free. VERY VERY POSITIVE EXPERIENCE AND WOULD RECOMMEND TO ANYONE!!
Services Used: Jewelry
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KLip
Wedding:
5/18/2008
5.0/5.0
Wonderful selection, wonderful staff, no pressure, great care with jewelry with continued cleanings and guaranteeing their jewelry.
Services Used: Jewelry
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Melissa
Wedding:
5/17/2008
5.0/5.0
Our time spent at The Shane Company was by far and away the best experience we had shopping for my engagement ring. The staff is very friendly, helpful and knowledgeable. We left the store with exactly what I wanted and returned a couple of months later to purchase my then fiance's wedding band. I would highly recommend Shane Co to anyone looking for an amazing value and a truly unique piece of jewelry. It's my secret wish to work there one day!
Services Used: Jewelry
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mysweetlittlepug
Wedding:
5/17/2008
5.0/5.0
I love the Shane company! Our rings are so beautiful. Everytime you go into there store they are so helpful and friendly. They clean my rings all the time without any hassles. They always offer a drink or snack while i wait. Love them and will always go back for any future purchases.
Services Used: Jewelry
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swertz
Wedding:
5/17/2008
5.0/5.0
Very beautiful and unique jewelry for any price range. Customer service is excellent. No pressure to buy, but did anyway!
Services Used: Jewelry
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Caitiebug
Wedding:
5/17/2008
5.0/5.0
WE LOOOOOVE The Shane Company. Their radio commercials do not lie. WE had such a fun time picking out a setting and choosing a diamond. The woman that helped us spent over and hour with us helping us find exactly what we wanted. The thing that really made me happy was that Shane Company does not buy conflict diamonds. they can trace thier buyers all the way back to insure that none of thier jewelrey comes from conflict nations. That was very important to me.The lifetime free waranty is wonderful too. I feel secure about my ring. I know its in good hands.
Services Used: Jewelry
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Vanita and Justin McGough
Wedding:
5/17/2008
5.0/5.0
The Staff at Shane Co. were awesome. They listened to exactly what we were looking for and helped us to find the perfect rings! We continue to go to Shane Co. for our jewelry! We love their wide selection of jewelry. We will continue to recommend them in the future!
Services Used: Jewelry
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mebyrd01
Wedding:
5/15/2008
5.0/5.0
With their warranty-there's nothing to worry about- and they are so affordable for the services they provide.
Services Used: Jewelry
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Mrs.Hitch13
Wedding:
5/10/2008
4.7/5.0
I loved the diamond we picked out at Shane Co... but the building itself is a little depressing. It looks like a hospital room.
Services Used: Jewelry
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angelstar54
Wedding:
5/10/2008
4.8/5.0
When my husband and I came to the conclusion that we wanted to get married, we decided to find the engagement ring. After hitting the mall, we decided to check out Shane Co. and remembered how to find them thanks to their commercial, which has been the same for like...forever! When we walked in, we were greated and directed to the bridal showcase area. We definitely got personalized service and loved the free hot chocolate (they have an awesome Keurig machine there now - awesome!). If you come at the right time, they do have cookies there too! When we selected the ring and stone, they put the stone in to hide the one flaw that could be seen with the thingy. We have returned since to buy other jewelry as well as to resize my husband's ring. The jewelry is always available as promised. We're extremely happy we went with Shane Co (and there's a shameless plug on our wedding video and wedding album!)
Services Used: Jewelry
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tolli_girl
Wedding:
5/10/2008
5.0/5.0
This is where my engagement ring is from and they are always super helpful! I love taking my ring in there to get it cleaned because they are always so nice and easy to deal with. They had a great price too. and they don't work off of comission so they aren't pushy at all. Great service.
Services Used: Jewelry
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Ryan
Wedding:
5/3/2008
4.3/5.0
they were really great, no pressure, very helpful. i would reccomend them.
Services Used: Jewelry
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vallerina
Wedding:
4/26/2008
5.0/5.0
we got my engagement ring at shane co and it is BEAUTIFUL! i originally picked it out 2 years before we became engaged when we were in the store with my sister so she could get a bigger diamond. we were just looking around while we were waiting and i fell in love with the ring. my husband (then boyfriend) remembered which ring i wanted and when we were ready to get engaged he went back. they didnt have it in stock anymore, so he had to get it special ordered. they were so helpful and got it here 2 weeks before it was supposed to arrive. it came with an awesome lifetime warranty and free cleanings for life. i love my ring!!
Services Used: Jewelry
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Amber
Wedding:
4/26/2008
4.8/5.0
Working with the Shane company to get our rings was great. They were very helpful with my husband in picking out my ring and when we went in together they were great at helping us pick out his ring and a matching band for me. They have outstanding service and are very quick with orders. Our rings turned out perfect and we will defenitly be going back to them for any new jewerly needs we have!
Services Used: Jewelry
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Gretchen
Wedding:
4/25/2008
3.3/5.0
We purchased our wedding bands at the Shane Co in Scottsdale and were given a price and set up a payment plan. Once the rings were paid off, we went in to pick them up only to discover that my husbands band did not have the diamond in it that we originally wanted. They tried to make up pay for it but we had the drawing they do on the carbon paper of what we were paying for. The error was because the man who was originally helping us forgot to factor the diamond into the price. We did not intend to pay another $300 for a diamond in my husbands band that we were lead to believe was already paid for. Just disappointing to go in to pick up and see you rings for the first time and not be able to bring them home because of the store's error. On the up side, I did take my engagement and wedding band in to be saudered and it was done earlier than I was originally told. Also, Shane Co does offer a lifetime guarantee on your rings so long as you bring them in every 6 months for cleaning. That is why we chose to go with them.
Services Used: Jewelry
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lisac
Wedding:
4/20/2008
5.0/5.0
My husband and I are very happy with our ring purchases through the Shane Co. My diamonds, though not large, are beautiful. My husband's band compliments mine very well, even though they were not a set. We would highly recommend the Shane Co. for jewelry purchases.
Services Used: Jewelry
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AprilBride
Wedding:
4/20/2008
4.4/5.0
Great service, great prices. Wonderful warranty to protect your investment.
Services Used: Jewelry
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jheim
Wedding:
4/19/2008
5.0/5.0
I LOVE MY WEDDING SET!!! We never thought that we would find the PERFECT ring but we did and it is by far the most beautiful thing that I have ever seen. They have a great selection and the people that work there are not like the commission seekers at the mall store. They will help you for as long as it takes and if you don't end up buying it that day that is fine with them. I love the fact that you get to pick the diamond seperate. You aren't stuck with the diamond that they think goes in the ring. I will use them for all my jewelry needs. In fact we bought my husbands wedding band there. They have a fantastic warrentee program. If for any reason something happens to your ring they will fix it no questions asked and you can have it fixed at any Shane co. Best of all you don't have to keep track of any paper work.
Services Used: Jewelry
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mikki3398
Wedding:
4/12/2008
2.8/5.0
I love the ring I got from the Shane Co! However, it took forever for us to be helped when we were looking there. And also, my ring has a brushed finish, and we were told when we were purchasing it that rebrushing it would be free, however they sort of made a fuss about it and said they didn't know if they would still do it when we took it to be touched up before our wedding. They do have a big selection though. But I don't think that their prices are that much lower, if at all lower than Sierra West.
Services Used: Invitations
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Gaila
Wedding:
4/12/2008
5.0/5.0
We had a great experience at the Shane company. They were not pushy like other places we went, had an enormous selection, and had the best guarantee of anywhere we looked. We also got great financing, which helped us get exactly what we wanted. We are so happy to have delt with them!
Services Used: Jewelry
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zeppelin373
Wedding:
4/5/2008
5.0/5.0
Worked with us to create customize jewelry. They turned out beautifully
Services Used: Jewelry
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Kyle
Wedding:
3/29/2008
4.3/5.0
My fiance and I had a fantastic time picking out our wedding bands at Shane Co. We felt like the only people in the store. The salesperson was friendly, and attentive; very carefully explaining all of our options. And there was absolutely no pressure to buy. Their selection of wedding rings and engagement rings is fantastic. We found the most perfect rings you could ever imagine. They have great financing options through a well respected financial institution (Wells Fargo), too.
Services Used: Jewelry
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jlk209
Wedding:
3/29/2008
4.6/5.0
My husband ordered my engagement ring through Shane Company and almost everything about them was excellent! The ring is beautiful and the service was superb. The only thing that I was not over-the-moon about was the limited options for bridal bands at the Woodbury location. Otherwise, everything was great. I still get compliments on my ring all of the time!
Services Used: Jewelry
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Azmom
Wedding:
3/22/2008
5.0/5.0
Love my ring. My sales lady was wonderful. I had fallen in love with a ring I had seen the time I was in before but they no longer had it. I had waited to come and purchase it just under 2 weeks before my wedding. She went and found it at another location and had it delivered the next day! They had my ring ready for the wedding. It was Great!! I love it.
Services Used: Jewelry
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lisadreemz
Wedding:
3/18/2008
5.0/5.0
Great Quality. Wonderful to work with.
Services Used: Jewelry
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Andrew
Wedding:
3/15/2008
4.0/5.0
Finally found the ring we were looking for. Great selection in all metals. Not as pushy as most jeweler's, Non of that why don't you take it home and see what you think crap.
Services Used: Jewelry
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jillelissa
Wedding:
3/15/2008
5.0/5.0
We were thrilled with our rings (engagement and bands). The price was high but full of value. The consultants we worked with were very knowledgable and helpful. My husbands band was customized for material and size, and was perfect. They cleaned them all again before the ceremony so they were super sparkly. We have brought our rings back to them for clenaings, and again were well taken care of. They didn't rush us, offered us refreshments, and really seemed to care about us and the choices we were making.
Services Used: Jewelry
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JenMoo2
Wedding:
3/15/2008
5.0/5.0
I can't tell you how much I love my engagement/wedding ring. We went a few times before the actual proposal and I picked the same ring out 4 times! I love how you can pick a band and then play with the diamond options of size and style.

After the wedding the sodered my bands together and they looks great!

We'll continue to be loyal customers.
Services Used: Jewelry
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Liz
Wedding:
2/2/2008
3.3/5.0
My engagement ring is lovely, and they seem to have all the bases covered appraisal-wise that my husband would be clueless on. Their cleanings and adjustments have all been satisfactory and since they are free, I am happy.
Services Used: Jewelry
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lizzie_j
Wedding:
1/26/2008
5.0/5.0
Amazing selection of jewelry. My husband and I both found something we loved and treasured. He picked out my engagement ring from them and was able to customize the cut and setting of the stone of his choice. I then got to pick out a wedding band I liked to complement the ring. I love it because it is unique to me. No one else will have my exact ring...not something you find from chain jewelers. We plan on visiting them again.
Services Used: Jewelry
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dhtsmith
Wedding:
1/21/2008
5.0/5.0
they were great very professional and caring for the need and amount of my budget. they were quick to resize and very responsive.
Services Used: Jewelry
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Deborah
Wedding:
1/19/2008
5.0/5.0
Loved picking out my wedding ring and band at Shane Co. So easy and so quick with all of their choices. We only had a few days to pick out rings and they were so helpful in getting all of the sizing done within the same week before we announced our engagement to our families.
Services Used: Jewelry
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Aerorea
Wedding:
1/12/2008
4.6/5.0
All of our jewelry came from Shane Co. in Kennesaw. My husband took a lot of time picking out my engagement ring/wedding wrap set. He was very pleased with his experience and apparently made many trips to pick out just the right diamond for me. We also purchased his wedding band, my wedding jewelry (necklace & earrings), and the bridesmaids' gifts (pearl necklace, bracelet, and earring sets) there. All these purchases went smoothly. Our only complaint came when I found out about a Christmas gift he had put on layaway there when I was making a layaway payment for the bridesmaids' gifts. Oops!
Services Used: Jewelry
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drnblankenship
Wedding:
1/5/2008
5.0/5.0
WONDERFUL! I had a terrible experience with my first wedding ring and went to Shane Co. to replace it. Worth every penny! They are great and I love the lifetime guarantee and free re-finishing!
Services Used: Jewelry
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Ashley
Wedding:
1/5/2008
5.0/5.0
The sales lady at Shane Co. helped us find the perfect ring on a modest budget. She asked us what our budget was, what style diamond and what style ring I wanted, and then showed us many different rings until I found the one that was perfect for me. She even went in the back and brought out a ring she thought I would love and she was right, I ended up choosing that one! My husband also picked out his ring there which was very reasonably priced and handsome. The service they provide is unmatched by other jewelers, with a lifetime of service for any problem you might have - free of charge. And the service is very quick! I highly recommend you check them out!
Services Used: Jewelry
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TSP
Wedding:
1/5/2008
4.2/5.0
My husband and I picked out our rings together and Shane Co was very accommodating. The setting that I picked did not allow for the stone size I wanted and Shane special ordered the ring - this was very helpful but took some time. My husband wanted a more contemporary ring out of Titanium and Shane had a good selection of alternative metal rings.
After our purchase we have gone back multiple times: I have needed my ring resized, for the 6 month cleaning/ring checks, and to have the wedding and engagement bands fused together. The staff is always really helpful and quick about these visits and have done all the additional work free of charge.
Services Used: Jewelry
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Debi
Wedding:
12/31/2007
5.0/5.0
My husband purchased my engagement ring at Shane Co., and the we purchased our wedding bands there. The staff is very flexible and nice.
Services Used: Jewelry
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susqubio
Wedding:
12/29/2007
4.2/5.0
I definitely recommend Shane Co. The sales people are great and are willing to spend a lot of time with you to find what you like. They have a wide variety of bands and styles, as well as exceptional diamonds. They also offer free cleaning and will fix anything that could need attention (ie resizing). The sales person we worked with when buying our bands was great and I know my husband had a good experience when picking out my engagement ring. I'm often complimented on my ring set and the price was rather reasonable.
Services Used: Jewelry
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Andrea
Wedding:
12/29/2007
5.0/5.0
BEST place to get your rings!!!! Serisously... I have two engagement rings... One that he picked form another diamond place... and ended up getting ripped off (never having bought nice jewelery before) and then after a year and one big fight we decided to get another ring. A friend told us about how good Shane Co is and so we went there and she was totally right!!!!!!!!! We give them budget, picked a setting, picked our diamond (you get to tell them what of the CCC's are the most important to you and based on that they bring out a selection for you to pick from) And you know the price right after you pick the diamond! NO hidden fee's and free sizing, cleaning, and all that stuff anytime! One of the little diamonds popped out of my ring (lost the diamond) and I brought it in and they fixed it no problem! If you can't tell, I LOVE THIS PLACE!!
Services Used: Jewelry
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Stephanie
Wedding:
12/29/2007
4.6/5.0
The Shane Company is a great place to purchase jewelry... the service is excellent! I especially love their free servicing (maintenance such as inspecting prongs, retipping, resizing, etc.); even if you slip up on bringing it in regularly, this does not void the warranty/guarantee. I've always been treated well when I shop there, even when we brought in a trade-in.
Services Used: Jewelry
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prgreen
Wedding:
12/28/2007
5.0/5.0
We bought both our rings from Shane, and we're very happy with them.
Services Used: Jewelry
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reebee
Wedding:
12/27/2007
4.4/5.0
Kinda pricy, but comes with lifetime warranty (includes cleaning and prong check). My sister-in-law has to pay for hers and believe me, that alone is worth the extra price. Hassle free! Plus, they have layaway so you don't have to pay for the guys' ring all at once.
Services Used: Jewelry
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Allison
Wedding:
12/16/2007
4.2/5.0
I got my wedding band at Shane Co. The sales staff in the store was helpful, although I ended up actually placing my order through the company by phone, as the store did not have my ring in stock. They do free resizing for life.
Services Used: Jewelry
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dax248
Wedding:
12/15/2007
5.0/5.0
We love our wedding bands and my engagement ring from Shane Co. I was really hesitant to have my husband get my engagement ring from them, but now I can't imagine having it from anyone else. They service it and time we go in there, and they are always happy to do it. The staff is very friendly. Oh, and my ring is beautiful. Our wedding bands are just what we wanted, and they are covered forever with a lifetime warranty if anything bad happens to them.
Services Used: Jewelry
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Heidi
Wedding:
12/8/2007
5.0/5.0
Perfect, perfect, perfect! Not only do they not swarm around you like a bunch of vultures, the are friendly, polite and professional! My ring is outstanding! When my fiance told they I did not want a traditional looking ring, they helped him score major points! I have never seen a ring shaped like mine! The rings there are not mass produced so chances are, another bride will not have the same ring as you! As for picking out his ring, they were so knowledgeable when I had questions on style and maintenance. The day before the wedding, I stopped my to get my ring clean so it sparkled on our wedding day and they were even kind enough to clean the necklace and promise ring he gave me a few years earlier! It was great! By they way, their cookies are really good too!
Services Used: Jewelry
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eleinart
Wedding:
12/8/2007
5.0/5.0
My husband and I found our rings online, and were very precise about what we wanted. We were budgeting for our wedding and didn't want to be offered something we couldn't afford. The employees at Tom Shane provided excellent service and never pushed us to buy something we didn't want. They also gave us a lifetime guarantee on our wedding rings, and two shine-ups a year!
Services Used: Jewelry
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Lisa
Wedding:
11/24/2007
4.9/5.0
Love the buying process and the service plans that come with each purchase...Would highly recommend any soon-to-be couples strolling through one of their showrooms for a peek:)
Services Used: Jewelry
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Mandi
Wedding:
11/17/2007
4.6/5.0
I LOVE the Shane Company. They are so great and so helpful. I have been to two stores and both of them had great employees to work with. They are wonderful.
Services Used: Jewelry
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keladry
Wedding:
11/12/2007
5.0/5.0
Don't buy a ring or diamond from any other place. The Shane co has the best selection for the best price. My ring is just under 1.5 k and white gold. It is a wedding set and my husband spent 3500. I got him a white gold comfort band for 279. Their service is exceptional. I had to get my ring resized several times and I got it cleaned a few times and it was free every time. Once you buy your rings there you have a lifetime promise that they will fix and clean it for life. The only thing they will not replace is the center diamond if you loose it. If it comes out and you find it then they will repair it for free...as many times as you want.

Think about it... your wedding ring is something you will wear your whole life and believe me it gets scratched up. The Shane Co will fix it as many times as you want and as often as you want. When you get pregnant and your fingers balloon they will resize it so you can still wear it. Once you loose the baby weight, they will resize it again! for free!

My husband said that they have the best (clearest) diamonds for the best prices. They are not pushy, they are helpful.
Services Used: Jewelry
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Brittany
Wedding:
11/9/2007
5.0/5.0
They did an amazing job of helping my husband pick out my ring. He said it was one of the few places where he didn't feel pressured. They are really great about maintaining/cleaning my ring. The quality is great and I still have yet to see another ring like mine.
Services Used: Jewelry
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simpsonsweetheart
Wedding:
11/3/2007
4.8/5.0
Buying the right ring is a big decision since it can represent a huge cost and since your spouse will be wearing it for a long time. It was easy for both my husband and I to find the perfect rings for each other at Shane Company. They have a wonderful variety of high quality jewelry. We valued their commitment to us as their customers to offer us just what we wanted at a price we could afford. Each person we worked with treated us very well, giving us their full focus and allowing us to spend as much time as we needed. They offer a wonderful lifetime guarantee on their jewelry which gave us confidence and peace with our decision to buy our wedding bands from them.
Services Used: Jewelry
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skyhighpilot
Wedding:
11/3/2007
4.6/5.0
The people at Shane Company were great for both the engagement ring and wedding bands. They are always professional and do not pressure for a sale. They allowed us to take our time in looking at wedding bands. The people there were very courteous and patient to us.
Services Used: Jewelry
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cgbride
Wedding:
10/27/2007
5.0/5.0
They are great. They are so easy to work with and eager to help.
Services Used: Jewelry
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shelley
Wedding:
10/27/2007
1.0/5.0
The salesperson guaranteed that my husband would have his wedding band within 2 weeks. Actually it took almost 2 months. He did not even have his wedding band for our wedding. Shane Company did not seem to care - they would not compensate us in any way. I had to continually call to follow up on where the ring was at. They kept blaming the problem on their computer system. When we finally picked up the ring after the wedding, they did not even apologize for us not getting the ring in time for the wedding. I will never shop here again and I do not recommend buying anything of importance here. The prices are very reasonable, the problem is you don't know when you will actually receive the merchandise.
Services Used: Jewelry
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AM
Wedding:
10/27/2007
5.0/5.0
Beautiful ring, exceptional service. Custom wedding band is so special.
Services Used: Jewelry
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mariegardner1
Wedding:
10/26/2007
5.0/5.0
Service was great and I got the ring I ha d dreamt of!
Services Used: Jewelry
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Maribeth
Wedding:
10/20/2007
5.0/5.0
What can I say...flawless! :)
Services Used: Jewelry
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Rachael
Wedding:
10/20/2007
5.0/5.0
They were great!!!! so helpful and always worked around our tight schedule. My husband is from Indy so if we needed work done on our rings and were only in town for a few hours or a day, they would work with us to make sure we got our rings back before we left town. Everyone in the store was super helpful and great to work with! We love our rings and know that we will return there for any future jewelery purchases. Another great perk...they engrave for free if you purchase from them! I am not sure if this is common for most places or not, but i was very happy when i found this out, in order to my husband's ring engraved.
Services Used: Jewelry
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Siobh Wilkerson
Wedding:
10/20/2007
4.4/5.0
Sahne Co. had what we wanted for the best price. They budgeted it for us so we could knock out payments easily. They were very complimentary and not pushy. Its nice that they re-rodium your rings for free- forever.
Services Used: Jewelry
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Lauren
Wedding:
10/19/2007
5.0/5.0
Best quality, service, and jewelry there is out there.
Services Used: Jewelry
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Brianna
Wedding:
10/13/2007
5.0/5.0
PERFECT, PERFECT, PERFECT, PERFECT, PERFECT! Wonderful!
Services Used: Jewelry
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MelanieT
Wedding:
10/13/2007
0.6/5.0
This was really a horrible part of the process for us. We bought my husband's ring there several months before the big day. It was supposed to take 6 weeks to come in, so when I'd heard nothing at 8 weeks I called. They couldn't find the order then so they told me when I higher manager came in that person would call me back. No call. This process when on for weeks until 1 week before my wedding I refused to hang up till they gave me an answer. They finally got me a ring 3 days before the wedding. To compensate for the hassle they gave me a $25 gift card to use on my next purchase...they wouldn't even take it off of the ring right then!
Services Used: Jewelry
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artteacherkatie
Wedding:
10/13/2007
5.0/5.0
My husband chose my ring all by himself..and the help of a great employee. He said he spend over 4 hours there with the employee, looking at settings, looking at diamonds and getting the best ring possible for what he could afford. I LOVE my ring! I love shane company! I hav gone back several times to get my ring cleaned and it always looks good as new! I also have had it redipped to make it even better looking. I love my ring and would highly recommend that you only look at shane!
Services Used: Jewelry
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saraface
Wedding:
10/6/2007
5.0/5.0
Shane Company was great, and is always quick to help you out. I really like that you can go get your ring cleaned any time and that it only takes 5 minutes!
Services Used: Jewelry
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Amy
Wedding:
10/6/2007
4.0/5.0
The staff was very helpful and patient as we browsed through their selection. They were very knowledgable about the jewelry and made the buying process very fun.
Services Used: Jewelry
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Jessi
Wedding:
10/6/2007
5.0/5.0
The proffesional staff at Shane Co. are fantastic! We were greeted right away and were not pressured into anything. I explained what style I was looking for, what I didn't like and by the 4th ring, they had me nailed. I am extremely satisfied with my engagement ring and my wedding band. The warranty is also wonderful.
Services Used: Jewelry
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S
Wedding:
10/5/2007
5.0/5.0
My husband got my engagement ring at Shane and it is perfect and beautiful! We got our wedding bands there too, his band and my shadowband. They were reasonably priced, very friendly, and well located. I have had my rings sizes anc cleaned a few times already and they were fast and professional. I will always recommend Shane.
Services Used: Jewelry
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Bride93007
Wedding:
9/30/2007
4.6/5.0
The service at Shane co is great. Their staff is so helpful whenever I go in. They have a huge selection with beautfiul jewelry.
Services Used: Jewelry
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Madelyn
Wedding:
9/29/2007
4.8/5.0
I got my husbands ring there and he bought mine there (dont know what he spent). They are very kind and are always willing to clean and inspect my ring. Very knowledgeable.
Services Used: Jewelry
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Melanie
Wedding:
9/29/2007
5.0/5.0
I love my ring! I picked it out online pretty much before we went in. I wanted an idea of a couple different options and they ended up having EXACTLY the one that I wanted! It was very inexpensive and we neveronce felt any pressure to spend more than we could. There wasn't a pushy salesmen feeling, it was very open and inviting. We got my husbands and my ring there and they couldn't be more perfect for us. They also offer free cleaning and polishing for thier customers which I LOVE! Thanks!
Services Used: Jewelry
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Heli
Wedding:
9/23/2007
4.5/5.0
They had a great selection of unique rings and beautiful peices. We went in about 5 times before purchasing and walked out really pleased with our purchase. They seem to have a price range for every budget.
Services Used: Jewelry
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jjrespini
Wedding:
9/23/2007
5.0/5.0
My rings look absolutely awesome! Thank you so much for all of your help!
Services Used: Jewelry
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Ashley
Wedding:
9/22/2007
4.8/5.0
Shane Company is our jeweler of choice for any of our jewelry needs so it was a given that we were going to buy our wedding bands there. My husband, Shane :) , purchased my engagement ring there and it is absolutely beautiful. It is unique and the diamond is wonderful quality.
Services Used: Jewelry
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Andrea
Wedding:
9/22/2007
4.8/5.0
Our rings looked outstanding! I have received nothing but compliments. The staff was wonderful to work with and the price was very affordable. They have so many different choices for so many different budgets. Would highly recommend!!
Services Used: Jewelry
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Katie
Wedding:
9/22/2007
5.0/5.0
they have a huge selection of jewelry that's very affordable. The staff don't work on commission, so they were very pleasant and helpful. They have an onsite jeweler for cleaning or repairs. Always willing to work with you and they know what theire doing.
Services Used: Jewelry
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Liz
Wedding:
9/22/2007
5.0/5.0
The service was top notch even though they were extremely busy. They were very responsive to my needs and remained completely professional at all times, eventhough I wasn't a big spender. They are also very flexible and remain so.
Services Used: Jewelry
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Brandy
Wedding:
9/16/2007
5.0/5.0
I love Shane Company. They were very accommodating when it came to our rings. i changed my set 3 times before I decided on the one I wanted, and each time, they were very professional, and helpful. You can design your own ring, or pick one of theirs, and they have rings and sets in all price ranges, and all sizes, types, cuts and colors of stones.
Services Used: Jewelry
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Nillasek14
Wedding:
9/15/2007
4.4/5.0
I felt so at ease with everyone that helped us during our engagement. They made helpful recommendations and suggestions. They allowed me to look around and told me everything they knew about the rings. It made the whole experience so much less stressful.
Services Used: Jewelry
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Megan
Wedding:
9/15/2007
3.9/5.0
I bought a wedding band there and they cleaned my solitare for free.
Services Used: Jewelry
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Dianna
Wedding:
9/8/2007
5.0/5.0
The staff at Shane Co are a delight. Since they do not work on commission, they are more honest with you and provide better service, I didn't feel cheated or pressured in to anything at all. They are also very knowledgeable about jewelry and diamonds. I also love the free ring cleaning every 6 months.
Services Used: Jewelry
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Kimberly
Wedding:
9/4/2007
4.8/5.0
I didn't think the selection was very good when I first walked in because there wasn't a lot of yellow gold to choose from, but their staff still helped me find the perfect ring. I was happy with the price and it was fun to try several different diamonds in the band I chose to get a feel for what size and quality would look best. The staff is helpful and friendly without being overbearing. That was definitely appreciated.
Services Used: Jewelry
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kjrossi
Wedding:
9/1/2007
5.0/5.0
Shane co was so helpful and had great prices. It was a great experience. i would recommend them!
Services Used: Jewelry
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Mallorie
Wedding:
8/30/2007
5.0/5.0
The rings we purchased are great. They removed the stones from my husband's great grandmothers rings and set them into my set and it looks beautiful! (And, you can't beat a guarantee...)
Services Used: Jewelry
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Alyshia
Wedding:
8/19/2007
4.8/5.0
My husband and I had an incredible experience at the Shane Co. Since we were 19 and 20 when we got married we didn't have a whole lot of money, but the diamond exchange program they have is the best! (You dont have to exchange the WHOLE ring like chain stores and you only have to spend $1 more) So on our one year anniversary we went back to upgrade my diamond! Also you cant beat the free lifetime warranty.
Services Used: Jewelry
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Stephanie
Wedding:
8/18/2007
4.9/5.0
OMG, it was so difficult to choose from their wide collection... everything was so beautiful, and very affordable. The customer service was great as well.
Services Used: Jewelry
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Kira
Wedding:
8/18/2007
4.2/5.0
This is where my husband got my wedding ring. I went there to get my husband's wedding band. They are nice and have really good warrenty.
Services Used: Jewelry
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garber3804
Wedding:
8/13/2007
4.4/5.0
My husband's wedding ring came from Shane Co. They are very helpful there and not pushy at all. However, if you are on a budget they are very pricey (which is why my rings did not come from there.) We were unable to find my husband the perfect ring anywhere else, so we went with them. Besides the cost, they are a great business. They even set up a payment plan with us- we paid half the day we were there, and the other half a few weeks later when we were ready to pick it up!
Services Used: Jewelry
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Angela
Wedding:
8/11/2007
4.5/5.0
Their level of service, professionalism, and attentiveness is second to none.
Services Used: Jewelry
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Sallie
Wedding:
8/11/2007
5.0/5.0
Very personable and helpful. Fast and easy experience.
Services Used: Jewelry
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mllover
Wedding:
7/22/2007
5.0/5.0
I love Shane Co.! They have taken such good care of us as customers and kept my ring in excellent shape, even fixing it up completely when I scratched it badly, at no extra cost. They provided amazing value for money, as all other jewellers I have shown my ring to have sold similar rings for double the price.
Services Used: Jewelry
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tarag
Wedding:
7/3/2007
3.6/5.0
The Shane Company's ads always talk about their value. It is better than the mall stores, but online is way better. The service is good though.
Services Used: Jewelry
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Mrs. Slavich
Wedding:
6/30/2007
4.8/5.0
We love our rings and the continued care and warranties the Shane Co. provides. The only thing we were dissatisfied with was their explanation of the 12 months same as cash payment program, because they never explained that you would have to make monthly payments or would incur fees, but instead made it seem like you didn't have to pay anything for a year. Now, we had no intentions of waiting a year before paying for our rings, but we ended up with 2 late fees before we realized that we had to make a payment each month. For such a big investment it seems like they should be more clear with their explanations of payment options. We do however love the quality of customer care as far as shopping for and caring for our rings, and the quality of our rings themselves.
Services Used: Jewelry
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Maggie
Wedding:
6/23/2007
5.0/5.0
The best experience ever. I felt like a princess!!!

Even when they made a mistake in our pick up date, they made our rings ready immediately!
Services Used: Jewelry
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B
Wedding:
6/20/2007
5.0/5.0
LOVE the Shane Company! My husband purchased my engagement and wedding ring here... and I purchased his wedding band. Since our wedding, we have made additional jewelry purchases and can't get over the great customer service and value!
Services Used: Jewelry
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kmryoung
Wedding:
6/16/2007
5.0/5.0
Great product and great services.
Services Used: Jewelry
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Eidolonkami
Wedding:
5/27/2007
5.0/5.0
Shane Co is absolutely the best place to buy your engagement and wedding rings. They are friendly, helpful, and go the extra mile to make sure you get what you want. My husband worked in close concert with a Shane Co representative to get the perfect design for my engagement ring, coupled with the perfect green sapphire. I recommend them 100%.
Services Used: Jewelry
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Stephanie
Wedding:
5/27/2007
4.4/5.0
The staff was extremely helpful and polite. They did not try to sell just to make more money. They stayed within a given budget and gave us a good value for the money. No pressure! I would definitely go back.
Services Used: Jewelry
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Carolynn
Wedding:
5/26/2007
5.0/5.0
Beautiful rings. Great service and selection. Knowlegable staff.
Services Used: Jewelry
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Mila8504
Wedding:
5/25/2007
5.0/5.0
I would highly recommend Shane Co. They are extremely professional and are willing to do whatever necessary to make you happy. They also provide you with lifetime warranties on all jewelry.
Services Used: Jewelry
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Chelsea
Wedding:
5/19/2007
5.0/5.0
Beautiful jewelry at a great price and with great service!
Services Used: Jewelry
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may1907
Wedding:
5/19/2007
5.0/5.0
Shane Co is amazing. My rings are absoluetly breathtaking. The thing I love about Shane Co is their no-pressure atmosphere- they don't work on commission. Other things to take into consideration include their wonderful prices, their lifetime guarantee (usually you have to buy this at other stores), and their free rhodium dipping at any time you desire. These things are important....Shane Co is amazing. =)
Services Used: Jewelry
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Emily
Wedding:
5/19/2007
5.0/5.0
Wonderful wonderful wonderful. This is by far one of the best vendors to deal with. They have resized my ring numerous times and they will clean it whenever I want for free! The staff is terrific and the store is so pleasant to wait in while I get my jewlery cleaned. Because the service is so great, my husband and I have since bought several other pieces of jewlery there! I highly recommend this jewlery store!!!!!
Services Used: Jewelry
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Jessica
Wedding:
5/19/2007
4.8/5.0
Shane co. has a wonderful selection of jewelry! What was so great was there large selection of loose diamonds that you were able to choose from first then you picked the setting. The staff is great to work with and there is low pressure becuae they do not work on commission.
Services Used: Jewelry
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Charese
Wedding:
5/18/2007
4.8/5.0
We bought are wedding rings here. They provide quick and professional service. My only regret is that they didn't have an engagement ring that I liked. However, they clean and redip my engagement ring for free since we bought our wedding bands there. It only took an hour or two for my rings to be redipped and his ring sized. I was impressed considering my mom just got a new wedding ring for Christmas and it has to be mailed off to be sized. It's going to take her 6-8 weeks to get her ring back from a department store.
Services Used: Jewelry
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sigkaplt99
Wedding:
5/13/2007
4.6/5.0
Beautiful selection of diamonds and bands.
Services Used: Jewelry
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kevin
Wedding:
5/12/2007
5.0/5.0
awesome service, I even had my ring re-sized and they did it for free. Great values, everything is wonderful. They treat you like royalty
Services Used: Jewelry
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spalds25
Wedding:
5/12/2007
4.2/5.0
Shane Company was used for both my engagement rings and my wedding band. My husband swears up and down he would never send his friends anywhere else besides Shane company because they were so great to him when he went. Which is why I have given them such a high review. When we went in for my band, they did nothing wrong, but I wasn't blown away. The selection was great, but we had a tough time finding a salesperson and then when we did get one she seemed very bored the entire time she was helping us. She did answer all our questions, but could have been more helpful.
Services Used: Jewelry
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brittney
Wedding:
5/12/2007
5.0/5.0
The best place to buy your rings. They are always very helpful and never try to pressure you to buy anything like Kassab (which is the wort place to get your ring because they have horrible service and make bad settings). Shane company has a great selection and can even specialize rings for you. The have the greatest prices for the best diamonds and rings you can buy. I wouldn't go any where else (believe me I tried and learned my lesson).
Services Used: Jewelry
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lortz
Wedding:
5/12/2007
5.0/5.0
These people know what they're doing. They made the jewelry selection process easy and established my confidence with an excellent returns/sizing policy.
Services Used: Jewelry
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Awildstar9
Wedding:
5/12/2007
4.6/5.0
The great thing about using Shane Co. is getting to avoid that whole bargaining thing. You never feel as though the price you get will depends on your negotiating skills, and all the jewelry is guaranteed for life. I have brought my ring back several times to get cleaned and polished at no extra charge.
Services Used: Jewelry
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Kristie
Wedding:
5/12/2007
5.0/5.0
The Shane Company lives up to its name and quality is its game. They were so helpful and accommodating. The coolest part, is you can trade in your jewelry if ever you feel the need (hey, it's not heartless, I picked out the ring :) )
Services Used: Jewelry
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JoshL
Wedding:
5/7/2007
4.7/5.0
I chose to go to the Shane Co. to buy a wedding ring for my wife. They were very friendly and professional. They helped me find a ring that was in my price range and did not try to sell me anything more expensive. They made the whole experience of shopping for a ring much less stressful then I anticipated it would be.
Services Used: Jewelry
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slyswim
Wedding:
5/6/2007
5.0/5.0
I cannot tell you enough how much I love this jeweler, I will never go anywhere else. These people do not work on commission, so you know they are not selling you to make more money. They truely care about what you want and can afford. There is no pressure to purchase, and they have a few different ways you can purchase, finance, buy outright, or put on layaway. They also have different rings that you can't find anywhere else. You pick the setting and the main diamond seperatly, I know there is no one in St. Louis with my exact ring. It's beautiful, and they will always resize, clean, and touch up jewelry from there for free.
Services Used: Jewelry
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JennFP
Wedding:
5/5/2007
5.0/5.0
They were really helpful and We got pretty rings for a good price, We also liked that you can take your rings avery six months to be polish for free
Services Used: Jewelry
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Liesl
Wedding:
5/5/2007
5.0/5.0
AMAZING FOR JEWLERY WITHOUT THE PRESSURE OF A SALESMAN JUST WANTING A SALE!
Services Used: Jewelry
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Katie
Wedding:
5/5/2007
4.3/5.0
We got our wedding bands here. We used an Atlanta location. They were very friendly and had a large selection. I think we got a very nice deal. My husbands band is very simple. Mine has a bunch of diamonds on it and it very sparkly. I even brought them back before the wedding to have everything cleaned and shinned up and they did it quickly while I wanted. I'll be back!
Services Used: Jewelry
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anastasia715
Wedding:
5/5/2007
5.0/5.0
LOVED IT! Loved the ring, loved the price, continue to love the service. We shopped at A LOT of jewelry stores, and none of the others compare in terms of affordability and service. Highly recommend!
Services Used: Jewelry
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stados7
Wedding:
4/28/2007
5.0/5.0
They are the best! The staff is knowledgeable and friendly. Very reasonable prices. We get all of our jewelery from them.
Services Used: Jewelry
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Andrea
Wedding:
4/20/2007
5.0/5.0
I thought Shane Co in Salt Lake City was awesome! They were so helpful and sweet. Thank you!
Services Used: Jewelry
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Agnes
Wedding:
4/14/2007
4.8/5.0
They reset my husband's family ring and it fit my hand perfectly, even though I only wear a size three!
Services Used: Jewelry
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Hillary
Wedding:
4/14/2007
5.0/5.0
Shane Co. did an amazing job helping my fiance pick out my engagement ring. He did the entire process without me knowing at all and they helped him choose the absolute pefect ring for my finger. He loved working with them... it was a non-stressful environment and he was able to calmly pick out the perfect ring.
Services Used: Jewelry
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Kristina
Wedding:
4/14/2007
5.0/5.0
The service was perfect! Both my wedding jewlery and my engement ring came from them. I am sure we will be life customers.
Services Used: Jewelry
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jimandtiff
Wedding:
3/31/2007
4.6/5.0
The Shane Company is absolutely the best!

My husband purchased my setting from another dealer in Atlanta, but went to the Shane Co for my center stone. The sales people helped him pick out an amazing stone with minimal pressure. He actually ended up with a better cut and a larger cut after the Shane Co took the time to educate him on diamonds. They still clean my ring for free and if we would have purchased the setting from them, and the center stone fell out, they would replace it free of charge! (I wish we would have known that before.)

We went back to the Shane Co. to purchase my husband's band. They were very knowledgeable and took the time to understand what both of us wanted and tried their best to merge the two wants together. We ended up with a ring that my husband will be happy with for the rest of his life - No upgrading here! They will clean his ring and continue to replace cracked diamonds (due to excessive force when working in the yard or woodworking) free of charge.

They are amazing!
Services Used: Jewelry
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Jill
Wedding:
2/17/2007
5.0/5.0
My engagement and wedding ring were from here and my wedding day jewelry (pearl earrings) and I love all of this jewelry. I still do!
Services Used: Jewelry
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Tom
Wedding:
2/17/2007
4.9/5.0
I actually lost my wedding ring and they were great about replacing it and a pair of My Wif'e Diamond earnings when one broke off and was lost.
Services Used: Jewelry
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jessica
Wedding:
2/10/2007
4.6/5.0
My husband suprised me with my set - and I love it - I won't change a thing.
His are perfect too - only we'll have to size it down a bit.
Services Used: Jewelry
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EKMN
Wedding:
1/13/2007
5.0/5.0
I can not recommend this vendor enough. Free cleanings, free sizing, free replating for LIFE, and free upgrades (or downgrades) forever. What more can you ask for. Plus, the staff do not work on commission so they could care less what you buy as long as you like it. They are always friendly and very knowledgeable about their products. Check them out!
Services Used: Jewelry
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Christina
Wedding:
1/6/2007
5.0/5.0
My husband purchased my engagement ring from Shane Co and after seeing the breathtaking ring and hearing about how helpful and patient the sales associates were, we decided to buy our wedding bands there, too. In fact, I can safely say that I will purchase all of my jewelry from Shane Co. The prices are reasonable and you get outstanding service and a beautiful product.
Services Used: Jewelry
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Sydney
Wedding:
11/17/2006
5.0/5.0
We absolutely LOVE the Shane Company! There is always someone there to greet you, help you with anything that you need, never pressure you, and there are so many guarantees on your purchases! They will set up payment plans, and the jewelry is reasonably priced to begin with. We have purchased a pearl necklace and bracelet set, our engagement ring and both wedding rings from 3 different Shane Co.s in the Atlanta area and will continue to be their loyal customers for a very long time.
Services Used: Jewelry
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Elizabeth
Wedding:
11/11/2006
4.6/5.0
I love Shane Company! My husband bought my engagement ring, and we both bought our wedding rings from there. They are outstanding- fast, friendly service, and very attentive to your needs! They are NOT pushy and want you to get the best jewelry for the price AND something that you're comfortable with. Their warranty policy is great- regardless of how often we get our rings cleaned and inspected, Shane Company will take care of us if a prong breaks, the diamond falls out, or any other major damage happens to it! The policy is free with any purchase, and well worth it! We take our rings there every 6-7 months to get them cleaned, inspected, and re-rhodium plated (they're white gold). We're never charged for this service!
Services Used: Jewelry
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Bonnie
Wedding:
11/11/2006
5.0/5.0
My husband created my engagement ring online using the ring creator. I had described to him my ideal ring and he got it right to a T. We then went in store to buy the bands for each of us. The store staff was great.

I will also say that I lost a diamond out of my band and was worried about replacement cost because I had not been in for a six month exam. I went in and was not charged a dime to have my ring fixed even though I had not met the warranty requirements.

Thank you Shane CO.
Services Used: Jewelry
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wdelsol93
Wedding:
11/4/2006
5.0/5.0
My husband picked out my engagement ring from the Shane Company and they were so very helpful. When we go to have it cleaned or repolished they are so friendly and can do it right there. I don't mind waiting because then I get to look at the jewelry. You can't beat the quality and the lifetime service of the Shane Company. Everyone should shop there!
Services Used: Jewelry
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Janna
Wedding:
11/4/2006
5.0/5.0
Our rings turned out gorgeous and we love them both!
Services Used: Jewelry
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Melissa
Wedding:
10/28/2006
4.4/5.0
I was IMPRESSED!!!
They were quick, polite, and had a very nice selection.
I would recommend this to ANYONE
Services Used: Jewelry
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Melissa
Wedding:
10/14/2006
5.0/5.0
Shane Co was AWESOME!! Our rings are amazing and I love that i can just walk in and get it cleaned or redipped. They have exceptional customer service and a good bang for your beck!
Services Used: Jewelry
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mjpamer
Wedding:
7/2/2006
4.9/5.0
I would recommend this place to anyone looking to buy wedding or engagement rings. They didn't try and sell you something that was over your budget, but they did try and make sure they would give you enough options for your budget, and a good quality diamond. They don't work on commission there so you know you are getting honesty, every time you talk to someone there. They were extremely friendly, and can work in any time frame. The other thing that is good to note, is that you can get lifetime service and cleaning on your rings/jewelery there, and if in a few months or years you want to get something different you can upgrade your current ring for something else, and only have to pay the difference.
Services Used: Jewelry
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DreamCatcher
Wedding:
6/21/2006
5.0/5.0
They are awesome and have continued to be. We took my husbands ring there to get sized and they were nothing but nice and extremely accomodating.
Services Used: Jewelry
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Synch73
Wedding:
5/27/2006
4.4/5.0
The Shane Company had much better selection than any other jeweler I visited. I found a unique engagement ring/wedding ring set that was perfect for what my wife and I wanted. They had terrific diamonds and helpful staff who made this jewelry-shopping newbie feel comfortable and informed. It was well worth the drive out to Woodbury!
Services Used: Jewelry
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Jen
Wedding:
5/26/2006
4.5/5.0
our rings and engraving were beautiful!
Services Used: Jewelry
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Holly
Wedding:
5/20/2006
4.8/5.0
The best ring shopping experience ever! they don't try to sell you something you don't want. the inscription is free! the sizing is free! (The cookies are free. : ) ) Very, very good customer service. Very professional while still being personal. Relaxed atmosphere. Loved it. We bought both our rings from them.
Services Used: Jewelry
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Bethany
Wedding:
5/20/2006
5.0/5.0
I also LOVE Shane Company! It was a total surprise to me when we got engaged, so my husband would have to speak to the buying of the engagement ring. But, we went together to pick our wedding bands and I thoroughly enjoyed it. They are very professional...have a huge selection of rings...and also a wide variety of prices. My husband got to spend 1/2 what the thought he'd have to pay for my engagement ring and I love always telling people that my wedding band was $60...haha. we went during a valentine's day sale (on accident) the second time we went (which was when i'd finally decided which one i wanted). of course my wedding band is a simple white gold band, but it's perfect for what i wanted and it was so cheap :) the best part about shane co is that you get LIFETIME warranty...they will replace your diamond if it falls out AND they clean it, size it, tighten the diamond, re-dip it...everything for free! so again...i love shane co and always yell at the jarod commercials cause shane co is so much better. haha.
Services Used: Jewelry
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JillG
Wedding:
5/13/2006
5.0/5.0
No pressure sales... no commission. Great customer service. Wonderful warranty program.
Services Used: Jewelry
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Jaimie
Wedding:
5/13/2006
5.0/5.0
I LOVE my ring!! My husband bought the engagement ring from Shane Co. online, and he said the service was fantastic. We then went to the store and bought our wedding bands. We had great service there as well, and the prices were reasonable, which is always good.
Services Used: Jewelry
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triple_L
Wedding:
5/6/2006
4.6/5.0
We shopped everywhere for a place that sold a wedding band that would match our custom made engagement ring. The cheapest place that could do what we wanted gave us a "$350 and several weeks to create" quote. Then, we stopped at Shane and found that they had a similar band to what we wanted and were willing to make some minor adjustments (bevel the edges) for free. They also have lifetime rodium plating for white gold for free. I am happy with my ring, but have found that it scratches more than my higher cost engagement ring. So, good value, but not the best quality.
Services Used: Jewelry
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dixieno14
Wedding:
5/6/2006
5.0/5.0
Best place to buy jewelry anywhere. My husband brought his mom and his sister with him to find my ring. He already had his own diamond for them to set and they were very helpful. They also include a lifetime warranty and will clean your ring every day for free if you want them too.
Services Used: Jewelry
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brodgers429
Wedding:
4/29/2006
5.0/5.0
Shane Co. was great! The didn't have my size of my wedding band so they ordered it for me. they had it in and resized in time for the wedding!
Services Used: Jewelry
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Elise
Wedding:
4/22/2006
4.8/5.0
The staff took us through the store, but we were able to pick out our rings right away. The staff was NOT pushy! Rings were ready for pick-up when they said they would be
Services Used: Jewelry
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Tanya
Wedding:
4/19/2006
5.0/5.0
I was a customer of The Shane Company, then I worked for them, and now I will NOT buy jewelry anywhere else. They are hands down, the most honest people in the business. And the quality is phenomenal. Unlike the stuffy commercials, they are an absolute dream to work with. And Tom Shane really is one of the best people you could ever know...very honest, down to earth, and truly has a genuine love for his customers.
I HIGHLY recommend The Shane Company for any wedding jewelry and any other jewelry needs you would ever have.
Services Used: Jewelry
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bran646
Wedding:
3/25/2006
5.0/5.0
Love, love, love. Lifetime warranty at no extra charge. Free cleaning, rerodeum. Great service!! Highly recommend!!
Services Used: Jewelry
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Dukebaby4
Wedding:
3/4/2006
5.0/5.0
I love this place! They are so friendly and helpful! Well worth the money which by the way you get good quality deals! I love that they have a lifetime warrenty that is at no extra cost!
Services Used: Jewelry
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Kaye
Wedding:
1/28/2006
5.0/5.0
Amazing! We were greeted and received one-on-one attention immediately. We were not pressured into any purchase. You can exchange the jewelry at the same value you paid for it if you want to upgrade later! AMAZING!
Services Used: Jewelry
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Anna
Wedding:
10/1/2005
4.7/5.0
My husband purchased my engagement ring at Shane, and then we followed up and purchased our wedding bands there also. They allow you to exchange your engagement ring if you don't like the setting (which was NOT the case for me!), and a free lifetime guarantee is always a bonus. We've already had our rings replated and his refinished (it has a brushed finish), and it was all free of charge. The staff immediately assists you. Great place!
Services Used: Jewelry
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sawyer11
Wedding:
9/4/2005
5.0/5.0
My husband was unsure what type of setting I would like, although he did know which cut of diamond. Shane company helped set him up with a temporary setting so I could chose what I wanted after he proposed.
Services Used: Jewelry
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Tiffany
Wedding:
6/10/2005
4.3/5.0
I bought my husbands band there and they were more than helpful. And eventough it was just a gold band, they will always polish, engrave and rhodium plate for free. Great value!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Wonderful products, wonderful service, and awesome prices. So happy with the service from here, i will definiately go there again!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The staff at The Shane Company is always as advertised - friendly, knowledgeable and no pressure. The free warranty and cleanings come in very handy and the selection is wonderful. It is easy to recommend them for all kinds of jewelry!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.9/5.0
Shaneco. Roseville is fantastic. Their customer service and staff are excellent and their Inventory is beautiful. We are so happy with our rings we plan on shopping exclusively at Shaneco if we can from here on out.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Bianca,

Thank you so much for the great review, and resounding vote of confidence! We definitely will not let you down in the coming years! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
chris.jones@shaneco.com
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I now have a friend in the diamond business.
Services Used: Jewelry
Shane Co. responded with the following comments:

Congratulations on your wedding, and you absolutely do have a friend in the diamond business. Thank you for the review!

Best,

Chris
Shane Co.
chris.jones@shaneco.com
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Shane Co. is great in every single way. The staff, the selection, the prices, and they cater to your needs and ideas. We just loved purchasing our wedding bands and the engagement ring from Shane Co.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review Sarah! Congratulations on your recent wedding, and if I can ever be of service please let me know!

Best,

Chris Jones
Shane Co.
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My girlfriend, and soon to be fiance, and I strolled into ShaneCo today to browse rings with no real intention of deciding on either a setting or a diamond; however, it turned out to be quite the opposite after we were done with our experience. We were greeted very quickly by a consultant (Tracy) upon entering, and after she introduced herself to us, we immediately felt welcome and at ease. She methodically explained the diamond rating system to both of us while we browsed ShaneCo's wide selection of stones, and we never felt pressured or strong-armed into making a decision during the entire experience.

To make a long story short, we ended up actually deciding on a ring setting before heading off to check out diamonds at another jeweler that was in the area, which I won't mention, but our experience there was so opposite to what we had encountered at ShaneCo that we headed back to browse and talk some more with Tracy before they closed. We ended up staying and browsing stones with Tracy well after they had closed for the day, and we both walked out of there receipts in hand and very satisfied and confident with our purchases. Thanks to ShaneCo and Tracy for such a wonderful time, and we look forward to any future dealings here.

Hao & Anna

(*Update*)

Well Chris, funny that you ask about the store, because we returned again today to the nearest store to us (store in Franklin, TN 37067) after having discussed some more ring details with my girlfriend. We ended up having another great experience with a different consultant (this time it was Christa), and we ended up upgrading to an even better quality diamond for just a nominal increase in price. Once again, thanks so much Tracy, Christa, and ShaneCo for an absolutely fantastic engagement ring shopping experience!

Hao & an even more elated Anna.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Hao & Anna!

Thanks so much for the great review! We're ecstatic that you were able to find the perfect ring and diamond for you in a no pressure situation! If I may, I was wondering which store you went to? I want to make sure to pass along thanks to the correct Tracy!

Best,

Chris Jones
Shane Co.

***UPDATE***
Thanks so much! I'm glad you had a great experience, again :) Thank you again for choosing to shop with us!
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Anonymous
Wedding:
2+ years ago
5.0/5.0
No hassles, quick service and turn around. Lifetime guarantee. I had a small diamond fall out and I took it in and they fixed it immediately with no hassle for free. I can take it in anytime for a free cleaning that just takes a few minutes.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the fantastic review and for being a loyal customer! We cannot thank you enough for either. Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Anonymous
Wedding:
2+ years ago
4.8/5.0
We were very happy with our experience at Shane Co. Everyone we work with is very knowledgeable, has great sales techniques (not pushy at all), and is very friendly. I love to get my ring cleaned and inspected (it's fast and it makes me feel good to know the diamonds are secure...plus I love to see it sparkle!)
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Emily,

I just wanted to say thank you for the wonderful review, and for shopping with us. We're happy to make your rings sparkle anytime you want!

Best,

Chris Jones
Shane Co.
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Good service and selection.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review and for choosing to shop with us! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Their jewelry is always beautiful!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review and for shopping with us! Congratulations on your wedding!

Best,

Chris Jones
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We have used Shane Co. since 2005 when I got my engagement ring. Since then they have become the family jeweler of our household, and we have purchased numerous gifts and other pieces from them.

We recently purchased our wedding bands and the service and value are both outstanding. The employees don't work on commission so each and every person we have ever dealt with has been just amazing, knowledgeable, courteous and helpful.

They offer a six month buff, polish and rhodium replating service. As a typical, frazzled bride, I waited until the last minute to have that done before the wedding and although they were running on a longer turnaround time than usual, they graciously accommodated me and had the ring done in record time. I truly appreciate that.

I highly recommend Shane Co. and am so glad we found them. Their warranties and customer service are truly one of a kind.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Lisa, first off, thank you so much for your kind words. The fact that we are able to help you and your family with your jewelry needs is an absolute honor. I'm glad to hear that the store helped you out in record time, as we certainly want your rings to look great for your special day. Thank you so much and please come see us again!

Best,

Chris
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Anonymous
Wedding:
2+ years ago
4.8/5.0
They spent hours with my Fiance and I trying to locate a wedding band that matched my engagement ring and my taste. They were awesome.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband got my engagement ring from Shane Company and I absolutely love it. The service is always great when I go to the Duluth, GA Location and I always recommend them to my friends.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Oh how I love the Shane CO! Their jewelry is so beautiful and they have something stunning for every budget. GO THERE!! You will not be dissapointed.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
This was the best customer service we got anywhere... we got my engagement ring here, and I changed my mind and decided to return it. The staff were really friendly, knowledgeable and professional every step of the way. We will definitely be back for other jewelry.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
We bought my engage ring from Shane Co. The customer service was great. They were really nice and knew what they were doing.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
Will use them every time I need jewelry!!!
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
My fiancé purchased my engagement ring here and then we came back to get our wedding bands. We received very good service every time we came in and staff was helpful and knowledgeable.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
Very professional staff. Knowledgable. Loved that they made suggestions for wedding party gifts that were within our budget. Did not try to upsell us on jewelry that was outside of our means. Built a value around our budget.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
4.5/5.0
The people at Shane Co have been wonderful to me and my fiancé, even going so far as to help him design a custom engagement ring for me when we could not find the exact piece that I wanted. I had a vision in mind and so did he, and we didn't dream that it could actually turn out as beautiful as it did. They were also able to provide me with gifts for my bridal party for a reasonable price and were prompt and efficient at resizing my ring when I needed it. The only reason I could not give 5 stars is because they were unwilling to help me customize a band for him, but it wasn't the store or our representative's (Ray) fault, but the designers'. I will definitely be back to them in the future for any other fine jewelry needs.
Services Used: Favors & Gifts, Jewelry
Shane Co. responded with the following comments:

Thanks so much for taking the time to write a review! We’re thrilled to be a part of your love story.
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Anonymous
Wedding:
[Private]
4.8/5.0
My engagement ring came from Shane Co. and my fiancé is planning on buying my wedding band there, as well. Great selection at all price points. Good customer service.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
4.8/5.0
Great quality and price! Love my wedding set
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
4.8/5.0
Great products and great customer assistance.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for your review - We are so sorry that this has happened and would like to ensure that you have a new diamond in time for your proposal.

Please contact Matt at our EStore at 720-874-2831 so he can help expedite the process and have your stone replaced in just a few days.

You may also reach out to us via email at social@shaneco.com.
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Anonymous
Wedding:
2+ years ago
4.4/5.0
My wedding ring from Shane is absolutely gorgeous.I loved the selection process and they made it real easy on us to make a choice.They had a great amount of jewelry as well which I returned for to go with my wedding dress.They had great guarantees and return policy's and did I mention affordable prices!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We had to buy our wedding rings at The Shane Company after I received my engagement ring.I liked it very much and I wanted to get something in the same style with a bigger diamond.The salespeople where very nice to us and let us make out own decision.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
WE LOVE SHANE CO, they have in house jewlers to clean your wring and repairs are free for life... We pop in and get it cleaned anytime now...the ring is SO BEAUTIFUL, WOW!!!!!!!!!!!!!!!!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
They have a good selection of wedding set rings.I picked one out after reviewing all the information I had received.It was a beautiful ring that I still admire to this day.I am definitely a customer for life.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Our visit to Shane Company was very positive.We walked out knowing a lot more than we did.Their prices where phenomenal and unmatched by other jewelers in our area.We ended up getting two wedding rings that had the same design.They looked great and are a something we will treasure for a long time.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Love visiting their store in Tigard.They are always very helpful and I always walk out satisfied.Their prices are the best especially when they have a sale.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Shane did a wonderful job with my wife's wedding band.They managed to create a perfect ring for her incorporating her favorite gems.Their staff was very attentive and answered all of the questions i had.I'm very pleased with the jewelry quality they sell and will stop by again.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We would recommend Shane Company to anyone looking for helpful service, variety and style. We both ended up with rings we loved.

Thank you!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Shane's staff was an amazing help.I felt all the weight lift off my shoulders when they showed me their selection.I found the perfect ring for my wife and it is something we both cherish.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Shane's once again provided me with a piece of jewelry that I will cherish forever.The price we got on my diamond ring was affordably low.We where able to choose from a fantastic selection of diamonds.They are the best!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I found Shane Company to have very friendly service.We purchased the perfect pair of wedding bands for an amazing price.
Services Used: Jewelry
Bg22
Anonymous
Wedding:
2+ years ago
4.5/5.0
Great company. 2 weeks before the wedding I wked in and asked them to polish my rings so they looked awesome the day of. It took a few days because they re-dipped them (for free). I asked them if I could leave them there a while longer after that for safe keeping and I didn't want to scuff the bands. They said come get them anytime, they put them in a safe.

They make you look at your ring and make sure you know if you have any flaws where they are. i can know tell my diamond out of a hundred. It is a very welcoing environment and we never felt pressured buying the 3 rings at different times. They also have a great lay-a-way plan if you do not have the money right then and there.

Plus, you can upgrade your items anytime and receive the valueof your ring, or half or something, but it is still a great bargin for the price. My diamond sparkles so much it has blinded me. It is just under a 1/2 carat and I could not be happier!!!

We looked around and it seems to us the only other people who have nicer rings are older couples who probably upgraded!!!
The price we paid was approx. $3500 for 3 rings. One main daimond solitaire, one Tungston mens band, and one band with 3 small diamonds and 4 sapphires. GORGEOUS!!!!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Very friendly, they were able perfectly match my engagment ring with my wedding band. They even re-dipped my engaement ring even though it was not bought there.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
3.8/5.0
Engagement ring and wedding rings were bought here.

-Friendly staff and very helpful in picking the right ring.
-good price
-lifetime resizing and cleaning as long as you bring it to them every 6 months
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.3/5.0
I can see why Shane co is the preferred jewelery store in our community.They have very clean and nice shops that are wonderfully staffed to serve customers.We found what we where looking for in one visit.The information and help that was exchanged was wonderful.I applaud them for their professionalism and setting the standard.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The service we received at Shane went above and beyond what we expected from a jewelry store.They weren't pushing for us to buy anything in particular and where extremely informative when every I asked them for help.I know I couldn't have gotten a better wedding band from my husband at any other store.Their great prices is what keeps us coming back!
Services Used: Jewelry