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Shane Co.

Midvale , UT

LOCATION

2515 Hurstbourne Gem Ln
Louisville, KY US 40220 (map)

PHONE

801-568-9500

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Welcome to Shane Co., the most unique jewelry shopping experience in the region. We are a fourth-generation, family owned jeweler specializing in engagement rings; wedding bands; loose... Read more
Welcome to Shane Co., the most unique jewelry shopping experience in the region. We are a fourth-generation, family owned jeweler specializing in engagement rings; wedding bands; loose diamonds, natural rubies and natural sapphires; and fashion jewelry.
Direct Diamond Importer Prices
We buy our gemstones directly from the gemstone cutters, eliminating all middlemen and their markups and pass the savings on to you. This means you get a more beautiful gemstone for your money at Shane Co.

Non-commistion Salespeople
Unlike the salespeople at most other jewelers, our salespeople are not paid on commission, so you can relax and shop with no pressure to buy while receiving expert, objective information to help you make an informed decision.












Free Lifetime Warranty
We guarantee the quality and beauty of your Shane Co. jewelry for life, for free, in writing. Unlike the maintenance agreements at other jewelers, our warranty includes the center gemstones in all engagement rings.

Best Selection & Exclusive Jewelry Styles
We offer thousands of unique jewelry styles and thousands of loose diamonds, natural rubies and natural sapphires. Our buyers travel the world to find the most unique, fashion-forward styles exclusively for Shane Co. customers. We also have our own design and manufacturing center where we make an ever-changing selection of styles no other jeweler or website can ever have.

We Provide:

• 60-Day Money-back Guarantee
• Free Certified Appraisal with Every Purchase
• Buy Online at ShaneCo.com, Pick Up In Store
• Free FedEx Shipping at Shane Co.com on Purchases of $100 or More
• Totally Free Layaway Service



Shane Co. Wedding Club

Save hundreds, even thousands of dollars on your wedding with your free membership in the Shane Co. Wedding Club when you purchase any engagement ring or wedding set.

• Member-only Wedding Vendor Discounts
Receive exclusive discounts from local and national wedding vendors.
• Your Own Wedding Website
We offer you the freedom to create your own personal wedding website - for FREE!
• Wedding Planning Tools & Advice
Use our budgeting, planning and organizational tools - powered by mywedding.com - to keep everything in order during the wedding planning process.
• Special Events
• You'll be invited to events such as bridal shows, exhibitions, food tastings and more!
• An Online Wedding Advisor
A wedding advisor will be on-hand to answer all your wedding-related questions - from dress dilemmas, to tuxedo traumas, to budget bothers.



Store Locations




PHOENIX, ARIZONA
7144 East Acoma Drive
Scottsdale, AZ 85254
480-348-5700


ATLANTA, GEORGIA
10885 Haynes Bridge Road
Alpharetta, GA 30022
678-393-0701

MINNEAPOLIS/
ST. PAUL, MINNESOTA
11300 Wayzata Blvd., Suite A
Minnetonka, MN 55305
952-546-2900

SACRAMENTO, CALIFORNIA
366 N. Sunrise Avenue
Roseville, CA 95661
916-783-3500

3300 Steve Reynolds Blvd.
Duluth, GA 30096
770-623-3660

8404 Tamarack Village
Woodbury, MN 55125
651-702-9900

SAN FRANCISCO
BAY AREA, CALIFORNIA
21255 Stevens Creek Blvd.
Cupertino, CA 95014
408-446-3300

735 Ernest W Barrett Pkwy NW
Kennesaw, GA 30144
678-355-1144

PORTLAND, OREGON
9730 SW Cascade Ave
Tigard, OR 97223
503-598-7900

690 Concar Drive
San Mateo, CA 94402
650-570-7333

INDIANAPOLIS, INDIANA
8111 E. 96th Street
Indianapolis, IN 46256
317-841-3000

NASHVILLE, TENNESSEE
3006 Mallory Lane
Franklin, TN 37067
615-503-9647

2530 N. Main Street
Walnut Creek, CA 94597
925-935-6600

KANSAS CITY, KANSAS
7300 West 135th Street, Bldg 35
Overland Park, KS 66213
913-402-5800

SALT LAKE CITY, UTAH
7182 S. State Street
Midvale, UT 84047
801-568-9500

DENVER, COLORADO
9790 E. Arapahoe Road
Greenwood Village, CO 80112
303-799-4700

LOUISVILLE, KENTUCKY
2515 Hurstbourne Gem Ln
Louisville, KY 40220
502-491-9222

SEATTLE, WASHINGTON
18833 28th Avenue West
Lynnwood, WA 98036
425-774-8400

6550 West 104th Avenue
Westminster, CO 80020
303-460-8200

ST. LOUIS, MISSOURI
9643 Olive Blvd.
Olivette, MO 63132
314-968-9700 Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Designer Accessories, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.7
out of 5.0
4.8/5.0
4.7/5.0
4.8/5.0
4.7/5.0
4.7/5.0
Sort by
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Amanda
Wedding:
10/3/2015
5.0/5.0
They were extremely helpful and we were able to pick out the perfect ring for my fiancé.
They were extremely helpful and we were able to pick out the perfect ring for my fiancé.
They were extremely helpful and we were able to pick out the perfect ring for my fiancé. Read less
Services Used: Jewelry
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Alyson
Wedding:
9/26/2015
4.0/5.0
The first representative we spoke with didn't seem to really understand what I was trying to explain. However the second one we spoke with went out of her way to show us diamonds that we hadn't even thought to look at, and ended up deciding on one she suggested. They provide lifetime warranty which is a huge peace of mind and worth the extra money you may spend.
The first representative we spoke with didn't seem to really understand what I was trying to explain. However the second Read more...
The first representative we spoke with didn't seem to really understand what I was trying to explain. However the second one we spoke with went out of her way to show us diamonds that we hadn't even thought to look at, and ended up deciding on one she suggested. They provide lifetime warranty which is a huge peace of mind and worth the extra money you may spend. Read less
Services Used: Jewelry
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Mary
Wedding:
8/14/2015
5.0/5.0
I love my ring and the ease of taking care of it! I can bring it in anytime to have it cleaned and there is a full warranty if anything ever happens to it!
I love my ring and the ease of taking care of it! I can bring it in anytime to have it cleaned and there is a full Read more...
I love my ring and the ease of taking care of it! I can bring it in anytime to have it cleaned and there is a full warranty if anything ever happens to it! Read less
Services Used: Jewelry
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Jenna & Preston
Wedding:
6/6/2015
5.0/5.0
Buying our rings from Shane Co. was an amazing experience. They do not work on commission, so we never felt pressured. They also served delicious cookies!!
Buying our rings from Shane Co. was an amazing experience. They do not work on commission, so we never felt pressured. Read more...
Buying our rings from Shane Co. was an amazing experience. They do not work on commission, so we never felt pressured. They also served delicious cookies!! Read less
Services Used: Jewelry
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Jamie
Wedding:
5/30/2015
0.8/5.0
I was not involved in the ring buying process, but I absolutely LOVE my ring. I had doubts about this jeweler at first, afraid that since it is such a major jeweler in my area my ring would have copies all over town, but I had NEVER seen a ring like mine before, and have yet to see one even similar!
I was not involved in the ring buying process, but I absolutely LOVE my ring. I had doubts about this jeweler at first, Read more...
I was not involved in the ring buying process, but I absolutely LOVE my ring. I had doubts about this jeweler at first, afraid that since it is such a major jeweler in my area my ring would have copies all over town, but I had NEVER seen a ring like mine before, and have yet to see one even similar! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jamie, Thank you so much for review. We are so happy to hear that you love your ring. It appears that the rating you provided (.8 stars) does not reflect your comments. Is there anything we can do to improve your experience and receive a higher rating.
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Molly
Wedding:
4/11/2015
5.0/5.0
I absolutely loved the service from Shane Co. My ring was beautiful and the service was excellent.
I absolutely loved the service from Shane Co. My ring was beautiful and the service was excellent.
I absolutely loved the service from Shane Co. My ring was beautiful and the service was excellent. Read less
Services Used: Jewelry
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Christina
Wedding:
3/14/2015
4.9/5.0
Talking about how stunning my ring is, how great the staff are, or how speedy the repair/sizing service is wouldn't add anything new to other reviews of Shane Co. on Weddingwire. They're fabulous. That's easy.

What is less easy (and more unusual) is the level of professionalism in their St. Louis store. Any salesperson can treat an obviously-wealthy client well, and any jewelry salesperson worth her salt can pick out those clients as soon as they walk in the door. But that doesn't really matter to the consultants here. Everyone who walks in the door, whether they're wearing business suits or running shorts (really!), is greeted with a smile, a conversation, and genuine interest in how they can help you.

My fianceé and maid of honor had a comfortable, helpful experience buying a ring I love, and I have had nothing but perfect experiences visiting for ring sizing and cleaning. We all agree that their radio commercials are super cheesy, but we wouldn't change anything else about Shane Co.
Talking about how stunning my ring is, how great the staff are, or how speedy the repair/sizing service is wouldn't add Read more...
Talking about how stunning my ring is, how great the staff are, or how speedy the repair/sizing service is wouldn't add anything new to other reviews of Shane Co. on Weddingwire. They're fabulous. That's easy.

What is less easy (and more unusual) is the level of professionalism in their St. Louis store. Any salesperson can treat an obviously-wealthy client well, and any jewelry salesperson worth her salt can pick out those clients as soon as they walk in the door. But that doesn't really matter to the consultants here. Everyone who walks in the door, whether they're wearing business suits or running shorts (really!), is greeted with a smile, a conversation, and genuine interest in how they can help you.

My fianceé and maid of honor had a comfortable, helpful experience buying a ring I love, and I have had nothing but perfect experiences visiting for ring sizing and cleaning. We all agree that their radio commercials are super cheesy, but we wouldn't change anything else about Shane Co. Read less
Services Used: Jewelry
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kindra
Wedding:
2/21/2015
5.0/5.0
We worked with marianne. She was attentive and incredibly helpful
We worked with marianne. She was attentive and incredibly helpful
We worked with marianne. She was attentive and incredibly helpful Read less
Services Used: Jewelry
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Emilie
Wedding:
12/31/2014
5.0/5.0
It's ridiculous how much I love my ring! It took six months of looking and two in-store visits before we finally selected a ring. They were very helpful and friendly. I opted for a little different that normal - my center stone is an ice blue sapphire instead of the traditional diamond. It fits the ring style perfectly and looks amazing!
It's ridiculous how much I love my ring! It took six months of looking and two in-store visits before we finally selected Read more...
It's ridiculous how much I love my ring! It took six months of looking and two in-store visits before we finally selected a ring. They were very helpful and friendly. I opted for a little different that normal - my center stone is an ice blue sapphire instead of the traditional diamond. It fits the ring style perfectly and looks amazing! Read less
Services Used: Jewelry
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Janice
Wedding:
11/15/2014
4.9/5.0
Quality is amazing and service is the best! We have been back several times since my fiancé purchased my engagement ring - and possibly will always be our go=to jewelry store! We see Heather every time and she is always helpful. She has gone out of her way to order in specific rings and ensue we are happy. Love, love, love them!!!
Quality is amazing and service is the best! We have been back several times since my fiancé purchased my engagement ring - Read more...
Quality is amazing and service is the best! We have been back several times since my fiancé purchased my engagement ring - and possibly will always be our go=to jewelry store! We see Heather every time and she is always helpful. She has gone out of her way to order in specific rings and ensue we are happy. Love, love, love them!!! Read less
Services Used: Jewelry
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Joel
Wedding:
11/8/2014
5.0/5.0
I looked at so many different places for engagement rings for my fiance and could not find exactly what I was looking for. I went to Shane CO. and had the best experience. Their sales people were the most helpful I had encountered and by far the nicest. Kelly, our salesperson, was not pushy at all and guided me through the entire process in picking a ring. He showed me multiple rings and diamonds and wasn't satisfied until I had exactly what I wanted. I would recommend them to everyone and plan on returning for all my future jewelry purchases.
I looked at so many different places for engagement rings for my fiance and could not find exactly what I was looking for. Read more...
I looked at so many different places for engagement rings for my fiance and could not find exactly what I was looking for. I went to Shane CO. and had the best experience. Their sales people were the most helpful I had encountered and by far the nicest. Kelly, our salesperson, was not pushy at all and guided me through the entire process in picking a ring. He showed me multiple rings and diamonds and wasn't satisfied until I had exactly what I wanted. I would recommend them to everyone and plan on returning for all my future jewelry purchases. Read less
Services Used: Jewelry
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Liz
Wedding:
10/25/2014
5.0/5.0
My fiance and I decided to head to Shane Co because of the ads we heard on the radio since we're relatively new to the area and didn't really know where else to go. We were not disappointed. We had a budget we needed to stick to for our wedding bands and the lady who helped us respected that and made sure to show us rings that fit our budget as well as what we wanted. I can't wait for my wedding day so I can finally wear the wedding band I selected!
My fiance and I decided to head to Shane Co because of the ads we heard on the radio since we're relatively new to the Read more...
My fiance and I decided to head to Shane Co because of the ads we heard on the radio since we're relatively new to the area and didn't really know where else to go. We were not disappointed. We had a budget we needed to stick to for our wedding bands and the lady who helped us respected that and made sure to show us rings that fit our budget as well as what we wanted. I can't wait for my wedding day so I can finally wear the wedding band I selected! Read less
Services Used: Jewelry
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Austin
Wedding:
10/11/2014
5.0/5.0
I had a great experience at Shane company. The representatives were friendly, caring and helped find a style and design that fit my needs. the facility also had free coffee, hot chocolate, and water bottles for customers.
The best part about Shane in my opinion is the guarantee that comes with the purchase of their jewelry. Ask them for more details :)
I had a great experience at Shane company. The representatives were friendly, caring and helped find a style and design Read more...
I had a great experience at Shane company. The representatives were friendly, caring and helped find a style and design that fit my needs. the facility also had free coffee, hot chocolate, and water bottles for customers.
The best part about Shane in my opinion is the guarantee that comes with the purchase of their jewelry. Ask them for more details :) Read less
Services Used: Jewelry
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Mikayla
Wedding:
9/28/2014
5.0/5.0
Shane Company was very professional in their service. Their warranty is unbeatable. They take care of their customers. Their selection is unique and unlike any other jewelers in town.
Shane Company was very professional in their service. Their warranty is unbeatable. They take care of their customers. Read more...
Shane Company was very professional in their service. Their warranty is unbeatable. They take care of their customers. Their selection is unique and unlike any other jewelers in town. Read less
Services Used: Jewelry
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Joe
Wedding:
9/27/2014
4.8/5.0
In the past three months, I have bought my fiance’s engagement ring and wedding band from Shane Co., and I cannot say enough good things about our experience.

Aside from the proposal itself, one of the most intimidating parts of this process for me was picking an engagement ring. My then-girlfriend had told me she wanted to be surprised by both the ring and the proposal, so I had to rely on style suggestions from her friends. Using Shane Co.’s website, I was able to pick out the setting and stone that matched her style and fit my budget (Under $2,000). When I finally proposed, my fiancé couldn’t have been happier with the ring.

Two months later, we went to the Shane Co. store near St. Louis to pick out a wedding band. The store was quite nice and the sales staff were helpful but not overbearing. We gave the salesman our budget (under $400) and eventually found a very nice ring for $300. The salesman didn’t pressure us to buy a pricier ring, nor did he pressure me to buy a ring from Shane Co. Again, I would recommend Shane Co. to just about anyone.
In the past three months, I have bought my fiance’s engagement ring and wedding band from Shane Co., and I cannot say Read more...
In the past three months, I have bought my fiance’s engagement ring and wedding band from Shane Co., and I cannot say enough good things about our experience.

Aside from the proposal itself, one of the most intimidating parts of this process for me was picking an engagement ring. My then-girlfriend had told me she wanted to be surprised by both the ring and the proposal, so I had to rely on style suggestions from her friends. Using Shane Co.’s website, I was able to pick out the setting and stone that matched her style and fit my budget (Under $2,000). When I finally proposed, my fiancé couldn’t have been happier with the ring.

Two months later, we went to the Shane Co. store near St. Louis to pick out a wedding band. The store was quite nice and the sales staff were helpful but not overbearing. We gave the salesman our budget (under $400) and eventually found a very nice ring for $300. The salesman didn’t pressure us to buy a pricier ring, nor did he pressure me to buy a ring from Shane Co. Again, I would recommend Shane Co. to just about anyone. Read less
Services Used: Jewelry
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Stephanie
Wedding:
9/20/2014
4.0/5.0
My fiance went in the Shane Co store in Colorado and was pleasantly surprised. They were not pushy and he had a very enjoyable experience picking out my ring. My ring is gorgeous and they had designs that other jewelers did not have. My ring is like no other I have ever seen
My fiance went in the Shane Co store in Colorado and was pleasantly surprised. They were not pushy and he had a very Read more...
My fiance went in the Shane Co store in Colorado and was pleasantly surprised. They were not pushy and he had a very enjoyable experience picking out my ring. My ring is gorgeous and they had designs that other jewelers did not have. My ring is like no other I have ever seen Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We bought my engage ring from Shane Co. The customer service was great. They were really nice and knew what they were doing.
We bought my engage ring from Shane Co. The customer service was great. They were really nice and knew what they were Read more...
We bought my engage ring from Shane Co. The customer service was great. They were really nice and knew what they were doing. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.8/5.0
I got a beautiful engagement ring that comes with an amazing free warranty and upkeep plan but we paid for it! It took a little longer for my ring to arrive than originally promised. My fiance was sweating because it actually arrived just before we left to go on the trip he proposed to me on.
I got a beautiful engagement ring that comes with an amazing free warranty and upkeep plan but we paid for it! It took a Read more...
I got a beautiful engagement ring that comes with an amazing free warranty and upkeep plan but we paid for it! It took a little longer for my ring to arrive than originally promised. My fiance was sweating because it actually arrived just before we left to go on the trip he proposed to me on. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
I love my ring! The person I worked with was extremely patient and walked me around the entire store and showed me any ring I asked to see. We narrowed it down to three so it was easy for my boyfriend to see what I like.
I love my ring! The person I worked with was extremely patient and walked me around the entire store and showed me any Read more...
I love my ring! The person I worked with was extremely patient and walked me around the entire store and showed me any ring I asked to see. We narrowed it down to three so it was easy for my boyfriend to see what I like. Read less
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I absolutely love my ring- True life time warrenty with free work (saudering, cleaning, etc). Very high quality diamonds
I absolutely love my ring- True life time warrenty with free work (saudering, cleaning, etc). Very high quality diamonds
I absolutely love my ring- True life time warrenty with free work (saudering, cleaning, etc). Very high quality diamonds Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Ilove my rings and they were super helpful.
Ilove my rings and they were super helpful.
Ilove my rings and they were super helpful. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I love Shane Co. They are amazing! i love their lifetime warrenty
I love Shane Co. They are amazing! i love their lifetime warrenty
I love Shane Co. They are amazing! i love their lifetime warrenty Read less
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Company was a fantastic place to buy our wedding rings. My husband bought my engagement ring here (he designed it himself), and it is stunning! So obviously we went back for our wedding bands.

I chose two bands (for a total of three), and Shane Co. sodered them together for me. They also cleaned my ring - Which was much-needed!

My husband chose a band that was a little less expensive, and it's great to not have sales people pressure you. We literally named our price, and they showed us our options. No strings attached!

And the best part of it all? We have 6 months free financing. This is a great help!

If you go to Shane Company, you won't leave disappointed.
Shane Company was a fantastic place to buy our wedding rings. My husband bought my engagement ring here (he designed it Read more...
Shane Company was a fantastic place to buy our wedding rings. My husband bought my engagement ring here (he designed it himself), and it is stunning! So obviously we went back for our wedding bands.

I chose two bands (for a total of three), and Shane Co. sodered them together for me. They also cleaned my ring - Which was much-needed!

My husband chose a band that was a little less expensive, and it's great to not have sales people pressure you. We literally named our price, and they showed us our options. No strings attached!

And the best part of it all? We have 6 months free financing. This is a great help!

If you go to Shane Company, you won't leave disappointed. Read less
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancee and I shopped around before we decided to buy our ring from here. Most of the other popular chains send out your rings to get sized (which takes weeks to get back) where Shane Co. has onsite jewelers that can size your ring in a couple of days. Included in the price of the ring is a FREE lifetime warranty where every 6 months they give my ring a check-up and retouch/fix anything that needs it. The other stores charge an additional fee on top of the price of the ring. I work as a nurse in a very busy hospital, so my hair is always messy by the end of the day and clothes are a wreck. Most places treat you differently based on the way you look, but here I get treated with respect and compassion. Last year I picked out a an engagement ring set that was gorgeous and super sparkly, but I really like vintage, Today, Kelly worked out a deal where I can upgrade my setting and stone, and also get my fiancee's wedding band. He and Patty worked hard to make sure I got what I had my heart set on and it actually was less than if I had bought them separately. I got the full price I paid for my previous engagement set INCLUDING TAXES! Even though the stone I had originally was chipped in places because it was a white sapphire, they give you the full purchase price. There prices are very reasonable to me. They are knowledgeable, friendly, helpful, and treat you like a person and really take care of you and precious jewelry. I would never shop anywhere else but here from now on! Don't waste your time with those other chains, go somewhere were you treat you like family.
My fiancee and I shopped around before we decided to buy our ring from here. Most of the other popular chains send out Read more...
My fiancee and I shopped around before we decided to buy our ring from here. Most of the other popular chains send out your rings to get sized (which takes weeks to get back) where Shane Co. has onsite jewelers that can size your ring in a couple of days. Included in the price of the ring is a FREE lifetime warranty where every 6 months they give my ring a check-up and retouch/fix anything that needs it. The other stores charge an additional fee on top of the price of the ring. I work as a nurse in a very busy hospital, so my hair is always messy by the end of the day and clothes are a wreck. Most places treat you differently based on the way you look, but here I get treated with respect and compassion. Last year I picked out a an engagement ring set that was gorgeous and super sparkly, but I really like vintage, Today, Kelly worked out a deal where I can upgrade my setting and stone, and also get my fiancee's wedding band. He and Patty worked hard to make sure I got what I had my heart set on and it actually was less than if I had bought them separately. I got the full price I paid for my previous engagement set INCLUDING TAXES! Even though the stone I had originally was chipped in places because it was a white sapphire, they give you the full purchase price. There prices are very reasonable to me. They are knowledgeable, friendly, helpful, and treat you like a person and really take care of you and precious jewelry. I would never shop anywhere else but here from now on! Don't waste your time with those other chains, go somewhere were you treat you like family. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co. is where my fiance went for my engagement ring and wedding bands. They are absolutely stunning and exactly what I wanted - cushion cut diamond with a halo and a split shank in white gold with double bands that fit around perfectly

Every time we go, they clean the rings for me and are always very helpful and polite. I lost one of the chip diamonds in the halo during our year long engagement and they replaced it for free and had it back to me in just a few days. My only complaint is that if you live in the city, getting to one of their locations can be a bit of a drive. They are open on weekends though, so if you're out and about anyway it's not too bad.
Shane Co. is where my fiance went for my engagement ring and wedding bands. They are absolutely stunning and exactly what Read more...
Shane Co. is where my fiance went for my engagement ring and wedding bands. They are absolutely stunning and exactly what I wanted - cushion cut diamond with a halo and a split shank in white gold with double bands that fit around perfectly

Every time we go, they clean the rings for me and are always very helpful and polite. I lost one of the chip diamonds in the halo during our year long engagement and they replaced it for free and had it back to me in just a few days. My only complaint is that if you live in the city, getting to one of their locations can be a bit of a drive. They are open on weekends though, so if you're out and about anyway it's not too bad. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We bought my engagement ring and wedding band at Shane Co and couldn't have asked for better service! They did everything we asked in a timely manner and were always very helpful in the store! Whenever I've gone in for a cleaning or anything they have been awesome!
We bought my engagement ring and wedding band at Shane Co and couldn't have asked for better service! They did everything Read more...
We bought my engagement ring and wedding band at Shane Co and couldn't have asked for better service! They did everything we asked in a timely manner and were always very helpful in the store! Whenever I've gone in for a cleaning or anything they have been awesome! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Amazing all the way. Unmatched professionalism and beauty
Amazing all the way. Unmatched professionalism and beauty
Amazing all the way. Unmatched professionalism and beauty Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancé purchased my ring from Shane Co. and he was sooooo happy with his decision. The morning after we got engaged he brought me in and paraded me around the store and introduced me to the man who helped him pick out my ring. I was overjoyed. I am obsessed with my ring, and every time I go there to get it cleaned, I am beyond pleased with my experience.
My fiancé purchased my ring from Shane Co. and he was sooooo happy with his decision. The morning after we got engaged he Read more...
My fiancé purchased my ring from Shane Co. and he was sooooo happy with his decision. The morning after we got engaged he brought me in and paraded me around the store and introduced me to the man who helped him pick out my ring. I was overjoyed. I am obsessed with my ring, and every time I go there to get it cleaned, I am beyond pleased with my experience. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Our rings are perfect. Exactly what we wanted. The Shane Co team helped us with everything we needed. With getting our rings polished and looking perfect for the wedding, to tacking my ring and having it ready for me when we got home from our honeymoon.
Our rings are perfect. Exactly what we wanted. The Shane Co team helped us with everything we needed. With getting our Read more...
Our rings are perfect. Exactly what we wanted. The Shane Co team helped us with everything we needed. With getting our rings polished and looking perfect for the wedding, to tacking my ring and having it ready for me when we got home from our honeymoon. Read less
Services Used: Jewelry
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Molly
Wedding:
9/14/2014
5.0/5.0
Shane Co in Westminster is great! Great salespeople and you can't beat the selection and warranty!
Shane Co in Westminster is great! Great salespeople and you can't beat the selection and warranty!
Shane Co in Westminster is great! Great salespeople and you can't beat the selection and warranty! Read less
Services Used: Jewelry
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Kala
Wedding:
9/13/2014
5.0/5.0
My Fiancé bought my ring here. They were very nice when we went in to get it resized (free). They also have a great cleaning and re-sizing policy. It's always free. Their warranty is also great. At least at the time that he got mine, the policy says as long as you take it in to get cleaned and checked for any loose fittings every six month, they cover the ring if the stones fall out, etc.
My Fiancé bought my ring here. They were very nice when we went in to get it resized (free). They also have a great Read more...
My Fiancé bought my ring here. They were very nice when we went in to get it resized (free). They also have a great cleaning and re-sizing policy. It's always free. Their warranty is also great. At least at the time that he got mine, the policy says as long as you take it in to get cleaned and checked for any loose fittings every six month, they cover the ring if the stones fall out, etc. Read less
Services Used: Jewelry
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Meghan
Wedding:
9/6/2014
5.0/5.0
Wonderful to work with. Very flexible with pick ups and super helpful in every way possible. I used to question how they could possibly be as great as my friends rave but it is true! Plus they have the best chocolate covered mints ;)
Wonderful to work with. Very flexible with pick ups and super helpful in every way possible. I used to question how they Read more...
Wonderful to work with. Very flexible with pick ups and super helpful in every way possible. I used to question how they could possibly be as great as my friends rave but it is true! Plus they have the best chocolate covered mints ;) Read less
Services Used: Jewelry
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Josh
Wedding:
8/29/2014
5.0/5.0
Sherry at Shane Co. was great, very responsive to any inquiries and provided excellent customer service. She helped me pick out the perfect ring, which my fiance loved, at a great price and with the perfect diamond.
Sherry at Shane Co. was great, very responsive to any inquiries and provided excellent customer service. She helped me Read more...
Sherry at Shane Co. was great, very responsive to any inquiries and provided excellent customer service. She helped me pick out the perfect ring, which my fiance loved, at a great price and with the perfect diamond. Read less
Services Used: Jewelry
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tnovak
Wedding:
8/28/2014
4.9/5.0
We purchased a ring from here and had my mother's diamond taken from her ring and put in mine. It was very emotional and they were all so understanding and caring. They took great care of my mother's ring and appraised her diamond. The diamond was in my site the whole time until all the appraisal was finished and they sealed it awayto assure that diamond wasn't lost or replaced by another. When I got my ring back it was beautiful.
We purchased a ring from here and had my mother's diamond taken from her ring and put in mine. It was very emotional and Read more...
We purchased a ring from here and had my mother's diamond taken from her ring and put in mine. It was very emotional and they were all so understanding and caring. They took great care of my mother's ring and appraised her diamond. The diamond was in my site the whole time until all the appraisal was finished and they sealed it awayto assure that diamond wasn't lost or replaced by another. When I got my ring back it was beautiful. Read less
Services Used: Jewelry
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phantomsmask
Wedding:
8/23/2014
5.0/5.0
I love my engagement ring, and am planning on using them for our wedding bands.

Going into the store is so easy, and they are so helpful, that it takes the stress of it and makes it fun.
I love my engagement ring, and am planning on using them for our wedding bands.

Going into the store is so easy, Read more...
I love my engagement ring, and am planning on using them for our wedding bands.

Going into the store is so easy, and they are so helpful, that it takes the stress of it and makes it fun. Read less
Services Used: Jewelry
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Theresa
Wedding:
8/16/2014
5.0/5.0
This place is amazing! There are designs at Shane Co. that I did not see anywhere else. They are so patient and willing to help in any way possible The employee helping me stayed past closing when I just could not decide between two designs, and didn't even mention it. When I noticed and said I was so sorry, she laughed it off and said It was what she was there for! The prices are amazing! My engagement and wedding ring are so much nicer then I expected to get within our budget! Go here!
This place is amazing! There are designs at Shane Co. that I did not see anywhere else. They are so patient and willing to Read more...
This place is amazing! There are designs at Shane Co. that I did not see anywhere else. They are so patient and willing to help in any way possible The employee helping me stayed past closing when I just could not decide between two designs, and didn't even mention it. When I noticed and said I was so sorry, she laughed it off and said It was what she was there for! The prices are amazing! My engagement and wedding ring are so much nicer then I expected to get within our budget! Go here! Read less
Services Used: Jewelry
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Teri
Wedding:
8/9/2014
5.0/5.0
We got our wedding rings here. They don't work on commission (at least at the one we went to) so they're not trying to push some super expensive, big ring that was out of our price range. My fiance had chose my engagement ring and I absolutely love it but didn't quite like the band that matched it and the sales clerk showed us multiple options for what could work and what might look better than others. They are all so helpful, courteous and respectful of all the different things that must be taken into consideration when buying wedding rings.
We got our wedding rings here. They don't work on commission (at least at the one we went to) so they're not trying to Read more...
We got our wedding rings here. They don't work on commission (at least at the one we went to) so they're not trying to push some super expensive, big ring that was out of our price range. My fiance had chose my engagement ring and I absolutely love it but didn't quite like the band that matched it and the sales clerk showed us multiple options for what could work and what might look better than others. They are all so helpful, courteous and respectful of all the different things that must be taken into consideration when buying wedding rings. Read less
Services Used: Jewelry
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Amanda
Wedding:
8/9/2014
4.0/5.0
Loved the service. They even worked with me on my paperwork since it was lost.
Loved the service. They even worked with me on my paperwork since it was lost.
Loved the service. They even worked with me on my paperwork since it was lost. Read less
Services Used: Jewelry
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Sarah
Wedding:
8/7/2014
5.0/5.0
Shane Co. is amazing! The service is outstanding and the knowledge of their product is very good. Loved my experience with them, and look forward to doing more business with them!
Shane Co. is amazing! The service is outstanding and the knowledge of their product is very good. Loved my experience with Read more...
Shane Co. is amazing! The service is outstanding and the knowledge of their product is very good. Loved my experience with them, and look forward to doing more business with them! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the review, Sarah! We think our customers are pretty amazing too! Best wishes!
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Trista
Wedding:
8/2/2014
5.0/5.0
My husband picked out my engagement ring from Shane Co in Minnetonka, MN and he did a fabulous job finding a beautiful ring for me. Also in their collection they had a matching wedding band that is so beautiful! We loved how pleasant and quick their service was. We even went back to Shane Co to pick out my husbands wedding band and he loves it! Thanks Shane Co!
My husband picked out my engagement ring from Shane Co in Minnetonka, MN and he did a fabulous job finding a beautiful Read more...
My husband picked out my engagement ring from Shane Co in Minnetonka, MN and he did a fabulous job finding a beautiful ring for me. Also in their collection they had a matching wedding band that is so beautiful! We loved how pleasant and quick their service was. We even went back to Shane Co to pick out my husbands wedding band and he loves it! Thanks Shane Co! Read less
Services Used: Jewelry
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Chelsea
Wedding:
7/26/2014
5.0/5.0
I love that Shane Co. was so laid back and didn't make us feel "attacked" when we were in the first stages of just looking at rings. They had the perfect ring for me there and we bought it and I love, love, love it! We have gone back to purchase my fiance's ring and they were so nice and helpful to us again! At one point I mentioned to the man who was helping us that we had found these beautiful rings with titanium on the outside and wood on the inside and asked if they knew anything about them. The man hadn't seen anything like that. About a week later, I received an email from him on information about how to care for rings like that and other information about others who had purchased that same type of ring and loved them!

It's so nice to do business with a company that is filled with employees who look and act like they LOVE their jobs! I recommend Shane Co. to anyone looking for jewelry! Great selection, great quality, great service!
I love that Shane Co. was so laid back and didn't make us feel "attacked" when we were in the first stages of just looking Read more...
I love that Shane Co. was so laid back and didn't make us feel "attacked" when we were in the first stages of just looking at rings. They had the perfect ring for me there and we bought it and I love, love, love it! We have gone back to purchase my fiance's ring and they were so nice and helpful to us again! At one point I mentioned to the man who was helping us that we had found these beautiful rings with titanium on the outside and wood on the inside and asked if they knew anything about them. The man hadn't seen anything like that. About a week later, I received an email from him on information about how to care for rings like that and other information about others who had purchased that same type of ring and loved them!

It's so nice to do business with a company that is filled with employees who look and act like they LOVE their jobs! I recommend Shane Co. to anyone looking for jewelry! Great selection, great quality, great service! Read less
Services Used: Jewelry
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Lone
Wedding:
7/12/2014
5.0/5.0
Blake from Shane Co was awesome!!! He helped us find exactly what we were looking for. He was especially patient with me while I took my time to decide on the ring I wanted. And he helped us pick out the best ring for my Fiance since he works with his hands. Didn't want something that would break easily. Blake was very knowledgeable and had a great sense of humor throughout the process too. I would definitely suggest going to Shane Co and working with him.

Thank you Blake!!
Blake from Shane Co was awesome!!! He helped us find exactly what we were looking for. He was especially patient with me Read more...
Blake from Shane Co was awesome!!! He helped us find exactly what we were looking for. He was especially patient with me while I took my time to decide on the ring I wanted. And he helped us pick out the best ring for my Fiance since he works with his hands. Didn't want something that would break easily. Blake was very knowledgeable and had a great sense of humor throughout the process too. I would definitely suggest going to Shane Co and working with him.

Thank you Blake!! Read less
Services Used: Jewelry
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Christina
Wedding:
7/5/2014
5.0/5.0
They were fantastic! I got my engagement and wedding band there and they were very helpful in working with us to get us a great deal and the rings we wanted. I've gone back many times throughout the last year to get my ring cleaned and inspected and they are always very nice and helpful, regardless of how busy the store is.
They were fantastic! I got my engagement and wedding band there and they were very helpful in working with us to get us a Read more...
They were fantastic! I got my engagement and wedding band there and they were very helpful in working with us to get us a great deal and the rings we wanted. I've gone back many times throughout the last year to get my ring cleaned and inspected and they are always very nice and helpful, regardless of how busy the store is. Read less
Services Used: Jewelry
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Leanne
Wedding:
6/28/2014
5.0/5.0
My fiancé bought my beautiful engagement ring and wedding band set from Shane's company. He proposed out of state but when we came back and the ring was to small they happily resized it and gave me tips about cleaning and caring for the rings.
My fiancé bought my beautiful engagement ring and wedding band set from Shane's company. He proposed out of state but when Read more...
My fiancé bought my beautiful engagement ring and wedding band set from Shane's company. He proposed out of state but when we came back and the ring was to small they happily resized it and gave me tips about cleaning and caring for the rings. Read less
Services Used: Jewelry
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Karen
Wedding:
6/28/2014
5.0/5.0
My now husband picked out my engagement ring from them without my input, and between his idea for what he thought I would love and the employee who was helping him, they nailed it. My ring is fantastic, and when we went back to pick out his wedding band, they were extremely helpful. We already knew which ring he wanted, and they didn't try to change our minds for more profit. They really are easy to work with and not pushy at all. And they have willingly resized my ring and wedding band several times to make it just right.
My now husband picked out my engagement ring from them without my input, and between his idea for what he thought I would Read more...
My now husband picked out my engagement ring from them without my input, and between his idea for what he thought I would love and the employee who was helping him, they nailed it. My ring is fantastic, and when we went back to pick out his wedding band, they were extremely helpful. We already knew which ring he wanted, and they didn't try to change our minds for more profit. They really are easy to work with and not pushy at all. And they have willingly resized my ring and wedding band several times to make it just right. Read less
Services Used: Unique Services
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Lindsey
Wedding:
6/27/2014
5.0/5.0
Best selection out of many stores that we went to! Employees were very friendly, knowledgeable about diamonds, and informative. Very pleased with my ring. I get compliments on it all the time!! Can't wait to get more stuff from Shane Co. :)
Best selection out of many stores that we went to! Employees were very friendly, knowledgeable about diamonds, and Read more...
Best selection out of many stores that we went to! Employees were very friendly, knowledgeable about diamonds, and informative. Very pleased with my ring. I get compliments on it all the time!! Can't wait to get more stuff from Shane Co. :) Read less
Services Used: Jewelry
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Jaleeza
Wedding:
6/14/2014
5.0/5.0
I love this place!! They are so nice and really has a pressure free environment. I went in to buy my Fiance wedding band and they were awesome. My fiance also bought my engagement ring from Shane co and they greet us by name each time. When i first went in after the proposal they we so kind like they had known us forever.
I love this place!! They are so nice and really has a pressure free environment. I went in to buy my Fiance wedding band Read more...
I love this place!! They are so nice and really has a pressure free environment. I went in to buy my Fiance wedding band and they were awesome. My fiance also bought my engagement ring from Shane co and they greet us by name each time. When i first went in after the proposal they we so kind like they had known us forever. Read less
Services Used: Jewelry
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Nikki
Wedding:
6/13/2014
5.0/5.0
Wonderful customer service, no pushy sales, and found the rings that were perfect on the very first visit.
Wonderful customer service, no pushy sales, and found the rings that were perfect on the very first visit.
Wonderful customer service, no pushy sales, and found the rings that were perfect on the very first visit. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Woohoo! We're so happy to hear that! Thank you for the review.
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Sarah
Wedding:
6/7/2014
5.0/5.0
We purchased my beautiful and unique bridal set here, as well as my hubby's totally unique solitaire wedding band. The sales staff were kind and accommodating to me when I went in just to look and get all giddy pre-engagement, and they didn't give my man a hard time when he told them I didn't want a diamond. In fact, he told them about me and my style and what I'd been hinting that I liked, and they helped him pick out something I would never even have imagined but that is so perfectly me--a big, gorgeous, pink sapphire! It was such a good buying experience for my man that we decided to go back for his ring. I was feeling pretty picky about what I had envisioned for him, and they did not even begin to try talking us into something that wasn't perfect. They really listened to what we described and I could tell they were thinking really hard and putting a lot of effort into figuring out the perfect solution. And they found it for us! I am definitely glad we went to Shane Co!
We purchased my beautiful and unique bridal set here, as well as my hubby's totally unique solitaire wedding band. The Read more...
We purchased my beautiful and unique bridal set here, as well as my hubby's totally unique solitaire wedding band. The sales staff were kind and accommodating to me when I went in just to look and get all giddy pre-engagement, and they didn't give my man a hard time when he told them I didn't want a diamond. In fact, he told them about me and my style and what I'd been hinting that I liked, and they helped him pick out something I would never even have imagined but that is so perfectly me--a big, gorgeous, pink sapphire! It was such a good buying experience for my man that we decided to go back for his ring. I was feeling pretty picky about what I had envisioned for him, and they did not even begin to try talking us into something that wasn't perfect. They really listened to what we described and I could tell they were thinking really hard and putting a lot of effort into figuring out the perfect solution. And they found it for us! I am definitely glad we went to Shane Co! Read less
Services Used: Jewelry
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FutureMrsB
Wedding:
6/7/2014
5.0/5.0
I loved working with Shane Co. My future husband purchased my beautiful engagement ring from them. He was in the store for almost 3 hours and worked with a very patient consultant while trying to find the perfect diamond. After we got engaged, we went back to Shane Co. for our wedding bands. Our consultant was happy to pull anything we wanted to see and was so kind and patient. She worked with us in our price range and never pushed us in to any thing more expensive. We also got the bands engraved prior to pickup.
I loved working with Shane Co. My future husband purchased my beautiful engagement ring from them. He was in the store for Read more...
I loved working with Shane Co. My future husband purchased my beautiful engagement ring from them. He was in the store for almost 3 hours and worked with a very patient consultant while trying to find the perfect diamond. After we got engaged, we went back to Shane Co. for our wedding bands. Our consultant was happy to pull anything we wanted to see and was so kind and patient. She worked with us in our price range and never pushed us in to any thing more expensive. We also got the bands engraved prior to pickup. Read less
Services Used: Jewelry
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Jae
Wedding:
6/1/2014
5.0/5.0
I loved working with Shane Co for my rings! My fiance picked out my engagement ring from them and had a great experience. They really took their time and made sure he found something he loved and that he knew I would love. I went back to Shane Co to pick out my wedding band and saw the great customer service first hand. They really work with you to find you something you love. I would highly recommend purchasing jewelry from Shane Co!
I loved working with Shane Co for my rings! My fiance picked out my engagement ring from them and had a great experience. Read more...
I loved working with Shane Co for my rings! My fiance picked out my engagement ring from them and had a great experience. They really took their time and made sure he found something he loved and that he knew I would love. I went back to Shane Co to pick out my wedding band and saw the great customer service first hand. They really work with you to find you something you love. I would highly recommend purchasing jewelry from Shane Co! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Awww, thank you for the kind words Jae! We loved working with you too!
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Danielle
Wedding:
5/31/2014
5.0/5.0
Dale was so nice and helpful. I will totally go back.
Dale was so nice and helpful. I will totally go back.
Dale was so nice and helpful. I will totally go back. Read less
Services Used: Jewelry
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Krima
Wedding:
5/24/2014
5.0/5.0
We bought ours at the Arizona office but they are amazing and I love my ring.
We bought ours at the Arizona office but they are amazing and I love my ring.
We bought ours at the Arizona office but they are amazing and I love my ring. Read less
Services Used: Jewelry
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Mj
Wedding:
5/18/2014
4.7/5.0
Friendly helpful associates in the Roseville, CA location. My fiance selected a magnificent diamond and a truly exquisite white gold setting. We also selected our matching bands there. Lifetime warranty, they clean and polish them at no charge.
Friendly helpful associates in the Roseville, CA location. My fiance selected a magnificent diamond and a truly exquisite Read more...
Friendly helpful associates in the Roseville, CA location. My fiance selected a magnificent diamond and a truly exquisite white gold setting. We also selected our matching bands there. Lifetime warranty, they clean and polish them at no charge. Read less
Services Used: Jewelry
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Sonya
Wedding:
5/17/2014
5.0/5.0
Love.... love, love, love, love, love Shane Co.
My engagment ring: Stunning
My wedding band: Unique and sooooo beautiful.
My husband's band: Unique and manly (just how he wanted it).
The staff: so helpful, so knowledgeable, so kind.
The value: unquestionable.
I really don't know why anyone would go anywhere else!!!



Erin Gunn is a wealth of knowledge and has been there through the entire process (except for I believe when my husband chose my engagement ring), thank you for making us feel so comfortable and welcome in the Shane Co family and to everyone else that assisted us along the way, we will be returning for years to come because of people like you and product like that.
Love.... love, love, love, love, love Shane Co.
My engagment ring: Stunning
My wedding band: Unique and sooooo Read more...
Love.... love, love, love, love, love Shane Co.
My engagment ring: Stunning
My wedding band: Unique and sooooo beautiful.
My husband's band: Unique and manly (just how he wanted it).
The staff: so helpful, so knowledgeable, so kind.
The value: unquestionable.
I really don't know why anyone would go anywhere else!!!



Erin Gunn is a wealth of knowledge and has been there through the entire process (except for I believe when my husband chose my engagement ring), thank you for making us feel so comfortable and welcome in the Shane Co family and to everyone else that assisted us along the way, we will be returning for years to come because of people like you and product like that. Read less
Services Used: Jewelry
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mallory
Wedding:
5/14/2014
5.0/5.0
I could never speak highly enough about my experience at this jeweler! The sales staff were so knowledgeable and patient, and I felt like I really understood my purchase, the care it needed, and the value I was getting. They never used the typical jeweler tricks of lighting or optical illusion. They were honest, full of information, and waded through my options step by step until I found my perfect ring, and my fiancé found his perfect ring as well. Due to my fiancés job, he needed a special metal for the ring so if it got caught he wouldn't loose his finger with it. The sales staff took the information in stride and met what I thought was going to be a challenge with ease. We are very happy with our purchases and would highly recommend this jeweler to anyone.
I could never speak highly enough about my experience at this jeweler! The sales staff were so knowledgeable and patient, Read more...
I could never speak highly enough about my experience at this jeweler! The sales staff were so knowledgeable and patient, and I felt like I really understood my purchase, the care it needed, and the value I was getting. They never used the typical jeweler tricks of lighting or optical illusion. They were honest, full of information, and waded through my options step by step until I found my perfect ring, and my fiancé found his perfect ring as well. Due to my fiancés job, he needed a special metal for the ring so if it got caught he wouldn't loose his finger with it. The sales staff took the information in stride and met what I thought was going to be a challenge with ease. We are very happy with our purchases and would highly recommend this jeweler to anyone. Read less
Services Used: Jewelry
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Bekah123
Wedding:
5/10/2014
5.0/5.0
First, my engagement ring and wedding band are INSANELY GORGEOUS!!!!! My fiance raves about his experience here and how great it was. No pressure, just friendly information. I have been back once to have my ring cleaned and to pick out my fiance's wedding band. Again, we were in and out with his perfect ring!! I can't speak highly enough of their friendly, no pressure approach, along with the fact that our rings are just beautiful. I get so many compliments on mine, I mean it is insane. Love love love.
First, my engagement ring and wedding band are INSANELY GORGEOUS!!!!! My fiance raves about his experience here and how Read more...
First, my engagement ring and wedding band are INSANELY GORGEOUS!!!!! My fiance raves about his experience here and how great it was. No pressure, just friendly information. I have been back once to have my ring cleaned and to pick out my fiance's wedding band. Again, we were in and out with his perfect ring!! I can't speak highly enough of their friendly, no pressure approach, along with the fact that our rings are just beautiful. I get so many compliments on mine, I mean it is insane. Love love love. Read less
Services Used: Jewelry
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Kyla
Wedding:
4/25/2014
5.0/5.0
The nicest sales associates I have ever met! The don't work off commission so they are extremely friendly and ready to help. Most importantly they are not pushy and really know what they are talking about !
The nicest sales associates I have ever met! The don't work off commission so they are extremely friendly and ready to Read more...
The nicest sales associates I have ever met! The don't work off commission so they are extremely friendly and ready to help. Most importantly they are not pushy and really know what they are talking about ! Read less
Services Used: Jewelry
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Andrea
Wedding:
4/12/2014
5.0/5.0
Shane Co is one of the best jewelers we had the opportunity to work with. We went to some of the competition but didn't appreciate the service as much as we did at Shane Co. Their policies are great and they were so helpful in our search to find the perfect style. Both my husband and I bought each others rings at Shane Co. I have even been to their factory in Thailand (part of a study abroad I did) and knowing where their gems came from was fantastic. I saw that they put so much quality into their selection and really do know what they're talking about. The commercials aren't just a scheme - they are really about honesty and quality and have a wonderful product. I love Shane Co and hopefully will have more jewelery in my future to compliment my wedding ring from Shane Co.
Shane Co is one of the best jewelers we had the opportunity to work with. We went to some of the competition but didn't Read more...
Shane Co is one of the best jewelers we had the opportunity to work with. We went to some of the competition but didn't appreciate the service as much as we did at Shane Co. Their policies are great and they were so helpful in our search to find the perfect style. Both my husband and I bought each others rings at Shane Co. I have even been to their factory in Thailand (part of a study abroad I did) and knowing where their gems came from was fantastic. I saw that they put so much quality into their selection and really do know what they're talking about. The commercials aren't just a scheme - they are really about honesty and quality and have a wonderful product. I love Shane Co and hopefully will have more jewelery in my future to compliment my wedding ring from Shane Co. Read less
Services Used: Jewelry
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Elizabeth
Wedding:
3/15/2014
4.7/5.0
I'm very indecisive but the staff at Shane & Co. helped us pick out the perfect ring. They mounted the stone and had it ready the very next day. They made the experience exciting and affordable.
I'm very indecisive but the staff at Shane & Co. helped us pick out the perfect ring. They mounted the stone and had it Read more...
I'm very indecisive but the staff at Shane & Co. helped us pick out the perfect ring. They mounted the stone and had it ready the very next day. They made the experience exciting and affordable. Read less
Services Used: Jewelry
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linda
Wedding:
11/8/2013
4.1/5.0
I purchased all of my rings through this jeweler. The sales associate did not pressure us to buy their products like other jewelry stores out there. I was very happy with them.
I purchased all of my rings through this jeweler. The sales associate did not pressure us to buy their products like other Read more...
I purchased all of my rings through this jeweler. The sales associate did not pressure us to buy their products like other jewelry stores out there. I was very happy with them. Read less
Services Used: Jewelry
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Jacob
Wedding:
10/12/2013
4.8/5.0
I bought our rings at Shane Co, and I found that they had great service. They are very friendly and helpful. They never got tired of showing me different wedding bands, and eventually I was able to make up my mind and pick a good one. The rings seem to be of good quality, and I would go there again.
I bought our rings at Shane Co, and I found that they had great service. They are very friendly and helpful. They never Read more...
I bought our rings at Shane Co, and I found that they had great service. They are very friendly and helpful. They never got tired of showing me different wedding bands, and eventually I was able to make up my mind and pick a good one. The rings seem to be of good quality, and I would go there again. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for your review and allowing us to be your jeweler for life! Congratulations on your recent engagement. Please let me know if we can provide any further assistance!
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shelley
Wedding:
10/5/2013
5.0/5.0
My FH just wanted a plain ring because he didn't want a girlie ring but I wanted more for him. The people at Shone Co helped us look at other rings and my FH realized that adding a little something to his ring will not make it girlie. They were fantastic in helping me find the perfect ring.
I also went here because my engagement ring is amazing. It is a high style diamond that never losses its shine.
My FH just wanted a plain ring because he didn't want a girlie ring but I wanted more for him. The people at Shone Co Read more...
My FH just wanted a plain ring because he didn't want a girlie ring but I wanted more for him. The people at Shone Co helped us look at other rings and my FH realized that adding a little something to his ring will not make it girlie. They were fantastic in helping me find the perfect ring.
I also went here because my engagement ring is amazing. It is a high style diamond that never losses its shine. Read less
Services Used: Jewelry
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shari
Wedding:
9/28/2013
5.0/5.0
The Shane Company helped us find the most perfect ring. It is absolutely beautiful and unique. When ther was an issue, the manager Erin stepped in and corrected it immediately. I means she went out of her way to make everything correct for us. I have never had a store go to such extraordinary lengths to make the customer happy. It really mattered to them, you don't find that any more with businesses. But at Shane Co they really DO put the customer first in everything they do. I was surprised that a company, now days really care about their customers, but they DO. We are now customers for life, anytime I need jewelery I will go to them. I can't say enough we were treated with respect, they are true to their slogan, you have a friend in the diamond business, I feel like they treated me like a friend would treat a friend.
The Shane Company helped us find the most perfect ring. It is absolutely beautiful and unique. When ther was an issue, the Read more...
The Shane Company helped us find the most perfect ring. It is absolutely beautiful and unique. When ther was an issue, the manager Erin stepped in and corrected it immediately. I means she went out of her way to make everything correct for us. I have never had a store go to such extraordinary lengths to make the customer happy. It really mattered to them, you don't find that any more with businesses. But at Shane Co they really DO put the customer first in everything they do. I was surprised that a company, now days really care about their customers, but they DO. We are now customers for life, anytime I need jewelery I will go to them. I can't say enough we were treated with respect, they are true to their slogan, you have a friend in the diamond business, I feel like they treated me like a friend would treat a friend. Read less
Services Used: Unique Services
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Samantha
Wedding:
9/28/2013
5.0/5.0
Nothing but professional. My fiance and I picked out the perfect ring. I couldn't love it more!! Thanks!
Nothing but professional. My fiance and I picked out the perfect ring. I couldn't love it more!! Thanks!
Nothing but professional. My fiance and I picked out the perfect ring. I couldn't love it more!! Thanks! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Samantha! We're so happy you found the perfect ring with us!
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Beth
Wedding:
9/21/2013
5.0/5.0
My husband and I went with Shane Co. for the engagement ring and wedding bands. We had such a great experience with Shane Co. We both went in to Shane Co. about a year before we got engaged to look at rings. From the minute we walked into the show room we never felt pressured to look at anything that was out of our price range or style range. Our ring consultant asked us a few different questions at the start of our search and the second setting I looked at was the one. He still suggested we look through all the settings that fell within our style range, which I appreciated. He wanted to make sure we were making the right choice. After we chose our setting he showed us the different center diamonds within our price range and the C categories. :-) Shopping for the engagement ring was a pleasant experience. As I stated, we never felt pressured and ended up with exactly the ring we wanted. Shopping for the wedding bands yielded a similar experience. We went into Shane Co. a few months before our wedding and picked out exactly the rings we wanted. We were in and out of there in less than an hour. We are very pleased with our experience with Shane Co. and will definitely be making future jewelry purchases there.
My husband and I went with Shane Co. for the engagement ring and wedding bands. We had such a great experience with Shane Read more...
My husband and I went with Shane Co. for the engagement ring and wedding bands. We had such a great experience with Shane Co. We both went in to Shane Co. about a year before we got engaged to look at rings. From the minute we walked into the show room we never felt pressured to look at anything that was out of our price range or style range. Our ring consultant asked us a few different questions at the start of our search and the second setting I looked at was the one. He still suggested we look through all the settings that fell within our style range, which I appreciated. He wanted to make sure we were making the right choice. After we chose our setting he showed us the different center diamonds within our price range and the C categories. :-) Shopping for the engagement ring was a pleasant experience. As I stated, we never felt pressured and ended up with exactly the ring we wanted. Shopping for the wedding bands yielded a similar experience. We went into Shane Co. a few months before our wedding and picked out exactly the rings we wanted. We were in and out of there in less than an hour. We are very pleased with our experience with Shane Co. and will definitely be making future jewelry purchases there. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the review, Beth! We're thrilled to hear about your experience and look forward to being your jeweler for life. Best wishes!
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Karen
Wedding:
9/21/2013
5.0/5.0
We have recommended Shane Co to all of our friends getting engaged. The thing that sold us was that they guarantee that, as long as you come in every 6 months for inspection, if a diamond falls out they will replace it; including the CENTER diamond. No other place offers that kind of warranty. Plus their diamonds and settings are beautiful and the staff is extremely helpful. I've had so many comments of how flawless my diamond is. My fiance spent hours picking out the center diamond and John PATIENTLY spent those hours helping him find the perfect fit.
We have recommended Shane Co to all of our friends getting engaged. The thing that sold us was that they guarantee that, Read more...
We have recommended Shane Co to all of our friends getting engaged. The thing that sold us was that they guarantee that, as long as you come in every 6 months for inspection, if a diamond falls out they will replace it; including the CENTER diamond. No other place offers that kind of warranty. Plus their diamonds and settings are beautiful and the staff is extremely helpful. I've had so many comments of how flawless my diamond is. My fiance spent hours picking out the center diamond and John PATIENTLY spent those hours helping him find the perfect fit. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Karen! We're excited to be your jeweler for life!
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Mrs. Pezz
Wedding:
9/14/2013
5.0/5.0
All of our wedding bands came from Shane Co. and I am sure they won't be our last pieces of jewelry from here. We had the best experience shopping here and we went to lots of different stores together. We were helped by Harry at the time but I think he has since been promoted (because he is awesome) so he may not be our sales guy anymore. We even e-mailed a few questions to Harry and he always promptly replied. I am sure if (more like when) we come back in the future whoever else helps us will be just as helpful and friendly. They have a great selection, price is right and what was so important to me was that they let me look at a wide variety of rings and I never felt rushed even when I came in with no idea what I wanted for a wedding band...It was a lot of fun. I hope we'll have a reason to be back soon, I can't recommend the service here enough, not to mention my rings are gorgeous and I get tons of compliments.
All of our wedding bands came from Shane Co. and I am sure they won't be our last pieces of jewelry from here. We had the Read more...
All of our wedding bands came from Shane Co. and I am sure they won't be our last pieces of jewelry from here. We had the best experience shopping here and we went to lots of different stores together. We were helped by Harry at the time but I think he has since been promoted (because he is awesome) so he may not be our sales guy anymore. We even e-mailed a few questions to Harry and he always promptly replied. I am sure if (more like when) we come back in the future whoever else helps us will be just as helpful and friendly. They have a great selection, price is right and what was so important to me was that they let me look at a wide variety of rings and I never felt rushed even when I came in with no idea what I wanted for a wedding band...It was a lot of fun. I hope we'll have a reason to be back soon, I can't recommend the service here enough, not to mention my rings are gorgeous and I get tons of compliments. Read less
Services Used: Jewelry
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Samantha
Wedding:
8/3/2013
5.0/5.0
LOVE my ring. So much cheaper then Jared's was for the same style ring. Plus if I forget to bring it in I don't lose my insurance its okay.

Samantha & Jake
LOVE my ring. So much cheaper then Jared's was for the same style ring. Plus if I forget to bring it in I don't lose my Read more...
LOVE my ring. So much cheaper then Jared's was for the same style ring. Plus if I forget to bring it in I don't lose my insurance its okay.

Samantha & Jake Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the review Samantha! We LOVE that you LOVE your ring and look forward to taking care of it for many, many years to come!
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Carissa
Wedding:
7/20/2013
5.0/5.0
I absolutely LOVE my ring from Shane Co! It's simple but elegant. Everyone is so friendly and helpful from the moment you walk through the doors. I haven't had one poor experience with them in the year and a half that I've been using them for my jeweler.
I absolutely LOVE my ring from Shane Co! It's simple but elegant. Everyone is so friendly and helpful from the moment you Read more...
I absolutely LOVE my ring from Shane Co! It's simple but elegant. Everyone is so friendly and helpful from the moment you walk through the doors. I haven't had one poor experience with them in the year and a half that I've been using them for my jeweler. Read less
Services Used: Jewelry
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Alicia
Wedding:
6/28/2013
4.9/5.0
ShaneCo is a wonderful place to shop for jewelry. We shopped both at ShaneCo and Jared initially for my engagement ring. Ultimately we chose ShaneCo because of a larger selection and friendlier salespeople. We didn't feel pressured or rushed at all like we did at Jared. ShaneCo's salespeople don't work on commission so they were never trying to push a sale. My fiancé chose a bridal set which was a great value and the salespeople at ShaneCo worked closely with him on choosing a great center stone. We had such great service getting my engagement ring and wedding band there that we went back for my fiancé's wedding band as well. The salespeople thoroughly explained the differences between all the metals and helped us choose a metal that works best for my fiancé's job and hobbies. Their warranty plan is excellent and it's so easy to go in and have your ring cleaned and serviced. We will always be ShaneCo customers!
ShaneCo is a wonderful place to shop for jewelry. We shopped both at ShaneCo and Jared initially for my engagement ring. Read more...
ShaneCo is a wonderful place to shop for jewelry. We shopped both at ShaneCo and Jared initially for my engagement ring. Ultimately we chose ShaneCo because of a larger selection and friendlier salespeople. We didn't feel pressured or rushed at all like we did at Jared. ShaneCo's salespeople don't work on commission so they were never trying to push a sale. My fiancé chose a bridal set which was a great value and the salespeople at ShaneCo worked closely with him on choosing a great center stone. We had such great service getting my engagement ring and wedding band there that we went back for my fiancé's wedding band as well. The salespeople thoroughly explained the differences between all the metals and helped us choose a metal that works best for my fiancé's job and hobbies. Their warranty plan is excellent and it's so easy to go in and have your ring cleaned and serviced. We will always be ShaneCo customers! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for your glowing review. We love hearing about our customers positive experiences with our store and staff! Thank you for allowing us to be your jeweler for life.
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Megan
Wedding:
6/22/2013
4.8/5.0
We had a great experience getting our wedding bands. Marvin was easy to talk to and showed us items in our price range we didn't know we could afford. The warranty, cleanings, and rhodium drippings are free for life. I couldn't imagine paying anywhere else. I get so many compliments on my bands and the diamond is almost flawless. Love it! Thanks Marvin!
We had a great experience getting our wedding bands. Marvin was easy to talk to and showed us items in our price range we Read more...
We had a great experience getting our wedding bands. Marvin was easy to talk to and showed us items in our price range we didn't know we could afford. The warranty, cleanings, and rhodium drippings are free for life. I couldn't imagine paying anywhere else. I get so many compliments on my bands and the diamond is almost flawless. Love it! Thanks Marvin! Read less
Services Used: Jewelry
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Heather
Wedding:
3/28/2013
5.0/5.0
We worked with Kinga at the Tigard, OR store. She took us through the different styles of settings (halo, channel, cathedral, etc.). We picked out three at a time and compared them to one another. When we were ready to look at a 4th, we had to put back one of the three we liked least. Finally we narrowed down the selection to our top 2.

She provided diamond education on cut, clarity, color, etc. showing us different stones representing various grades for each of the aspects. We looked at the stones through the loop and identified exactly what she shared with us for each stone. With the education provided, we knew our desired grade for color and clarity. We had a carat range, since 5pts doesn't make much difference more or less. But we couldn't find a stone at our budget. So, we took to the search engine at the store computer. We located an item that we wanted to see, but the inventory computer was indicating the stone was out. Kinga let us know that she would check the end of day inventory and let us know which store had that stone.

Kinga phoned us first thing in the morning to let us know that the stone was in Tigard. We went down there that afternoon. She had the setting and stone all ready for our viewing, and wanted to make sure we inspected it for satisfaction.

I had my band sized up (6 to 7), since when I was trying bands on, my finger got swollen. After having the ring for 2 weeks, It as flopping around on my ringer like a fish. So, I had it sized down (7 to 6). Within 3 months, I had lost 2 of the smaller pave stones. The first time, Shane Co replaced it as part of the warranty agreement. The second time, it was though to be due to sizing up/down. So, we exchanged my band for a 6 from the factory and reset my solitaire stone in the new setting. It's been 7 months since then and I've had no issues.
We worked with Kinga at the Tigard, OR store. She took us through the different styles of settings (halo, channel, Read more...
We worked with Kinga at the Tigard, OR store. She took us through the different styles of settings (halo, channel, cathedral, etc.). We picked out three at a time and compared them to one another. When we were ready to look at a 4th, we had to put back one of the three we liked least. Finally we narrowed down the selection to our top 2.

She provided diamond education on cut, clarity, color, etc. showing us different stones representing various grades for each of the aspects. We looked at the stones through the loop and identified exactly what she shared with us for each stone. With the education provided, we knew our desired grade for color and clarity. We had a carat range, since 5pts doesn't make much difference more or less. But we couldn't find a stone at our budget. So, we took to the search engine at the store computer. We located an item that we wanted to see, but the inventory computer was indicating the stone was out. Kinga let us know that she would check the end of day inventory and let us know which store had that stone.

Kinga phoned us first thing in the morning to let us know that the stone was in Tigard. We went down there that afternoon. She had the setting and stone all ready for our viewing, and wanted to make sure we inspected it for satisfaction.

I had my band sized up (6 to 7), since when I was trying bands on, my finger got swollen. After having the ring for 2 weeks, It as flopping around on my ringer like a fish. So, I had it sized down (7 to 6). Within 3 months, I had lost 2 of the smaller pave stones. The first time, Shane Co replaced it as part of the warranty agreement. The second time, it was though to be due to sizing up/down. So, we exchanged my band for a 6 from the factory and reset my solitaire stone in the new setting. It's been 7 months since then and I've had no issues. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review Heather! We're happy to hear that Kinga provided the jewelry education and service that we strive to provide. Best wishes :)
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Andrea
Wedding:
3/25/2013
5.0/5.0
I want to say that everyone at Shane co. made our experience easy, enjoyable and made me want to spend more!! Amber, Britney and Lori (store manager) were amazing. The time and effort Amber put in to helping my fiance with his ring selection, and my ring, was top notch. Even when she knew we were going to look at Genesis she still continued to help me later over the phone to get exactly what I wanted!
I want to say that everyone at Shane co. made our experience easy, enjoyable and made me want to spend more!! Amber, Read more...
I want to say that everyone at Shane co. made our experience easy, enjoyable and made me want to spend more!! Amber, Britney and Lori (store manager) were amazing. The time and effort Amber put in to helping my fiance with his ring selection, and my ring, was top notch. Even when she knew we were going to look at Genesis she still continued to help me later over the phone to get exactly what I wanted! Read less
Services Used: Jewelry
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Shannon
Wedding:
2/2/2013
5.0/5.0
My fiance and I had all of our wedding jewelry done at the Shane Co in Overland Park (Kansas City area). They custom made my beautiful engagement ring and will be engraving my fiance's wedding band in accordance with a family tradition. This is one of the few places I was able to find anywhere that engraves on the outside of rings- most jewelers will only do the inside.
Everyone that has helped us at this store has been excellent. Shane Co does not pay commission, and it shows in how you are treated. We had shopped around at a major jeweler to be pushed, pressured, and pay nearly three times as much for my ring if we had gone with them.
My fiance and I had all of our wedding jewelry done at the Shane Co in Overland Park (Kansas City area). They custom made Read more...
My fiance and I had all of our wedding jewelry done at the Shane Co in Overland Park (Kansas City area). They custom made my beautiful engagement ring and will be engraving my fiance's wedding band in accordance with a family tradition. This is one of the few places I was able to find anywhere that engraves on the outside of rings- most jewelers will only do the inside.
Everyone that has helped us at this store has been excellent. Shane Co does not pay commission, and it shows in how you are treated. We had shopped around at a major jeweler to be pushed, pressured, and pay nearly three times as much for my ring if we had gone with them. Read less
Services Used: Jewelry
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Kim
Wedding:
11/24/2012
5.0/5.0
My Husband gave me his grand mothers ring as my engagement ring. it is absolutely amazing and so precious to me. This ring is from the 1920's and because he didn't know if I wanted to take the diamonds from it make something more current or keep it as it was he gave it to me as is. I chose to keep it as is to show the history however it still needed so work since it was so old. We took it to Shane Co to have it sized, re dipped and shanked. I was so anxious to receive it back. Shane Co did a great job and quickly. I receive so many compliments on it. I would recommend Shane Co to anyone in the market for jewelery or jewelry repair.
My Husband gave me his grand mothers ring as my engagement ring. it is absolutely amazing and so precious to me. This ring Read more...
My Husband gave me his grand mothers ring as my engagement ring. it is absolutely amazing and so precious to me. This ring is from the 1920's and because he didn't know if I wanted to take the diamonds from it make something more current or keep it as it was he gave it to me as is. I chose to keep it as is to show the history however it still needed so work since it was so old. We took it to Shane Co to have it sized, re dipped and shanked. I was so anxious to receive it back. Shane Co did a great job and quickly. I receive so many compliments on it. I would recommend Shane Co to anyone in the market for jewelery or jewelry repair. Read less
Services Used: Jewelry
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Angela
Wedding:
10/7/2012
5.0/5.0
we loved our experience here. we found the perfect rings and they gaved us a good deal. We also really liked the big selection they had. Some other places we went to had a much smaller amount of rings to choose from
we loved our experience here. we found the perfect rings and they gaved us a good deal. We also really liked the big Read more...
we loved our experience here. we found the perfect rings and they gaved us a good deal. We also really liked the big selection they had. Some other places we went to had a much smaller amount of rings to choose from Read less
Services Used: Jewelry
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Anonymous
Wedding:
8/30/2012
5.0/5.0
We had my engagement ring done custom, but we searched for a matching band for months. Shane Co had the exact band that I wanted at an extremely reasonable price. This location has very helpful and professional staff members, however I must note that the location in Westminster should be avoided. I have never had very good luck with their professionalism nor with their helpfulness. In fact, the ring that was provided to me by the Littleton location, I was told they couldn't make my size for the ring by the Westminster location. Just and FYI =)
We had my engagement ring done custom, but we searched for a matching band for months. Shane Co had the exact band that I Read more...
We had my engagement ring done custom, but we searched for a matching band for months. Shane Co had the exact band that I wanted at an extremely reasonable price. This location has very helpful and professional staff members, however I must note that the location in Westminster should be avoided. I have never had very good luck with their professionalism nor with their helpfulness. In fact, the ring that was provided to me by the Littleton location, I was told they couldn't make my size for the ring by the Westminster location. Just and FYI =) Read less
Services Used: Jewelry
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Kellie
Wedding:
8/18/2012
5.0/5.0
My husband and I only buy our jewelry at Shane Co. The sales associates are always professional and courteous. Their knowledge base is strong and I love the fact that we can make a custom piece of jewelry so that we get exactly what we want. What sets them apart from other jewelers is: 1). No high pressure sales people, 2.) high quality jewelry and 3.) they stand by each piece purchased. Customer service is, in my opinion, top notch. I will never buy from any one else.
My husband and I only buy our jewelry at Shane Co. The sales associates are always professional and courteous. Their Read more...
My husband and I only buy our jewelry at Shane Co. The sales associates are always professional and courteous. Their knowledge base is strong and I love the fact that we can make a custom piece of jewelry so that we get exactly what we want. What sets them apart from other jewelers is: 1). No high pressure sales people, 2.) high quality jewelry and 3.) they stand by each piece purchased. Customer service is, in my opinion, top notch. I will never buy from any one else. Read less
Services Used: Jewelry
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Heather
Wedding:
7/21/2012
5.0/5.0
These guys really are the best! Totally no pressure when shopping and they really do help you find something amazing that is in YOUR budget. Each time my fiancé and I have gone in we've been greeted with a smile and a sincere desire to help us get what we want, when we want. My fiancé ring was a special order so we had to decide on a ring that we liked and then return later when we had the money to buy. Absolutely no pressure to buy before we were ready and then when we returned the sales person remembered us and was happy to help us with our purchase. My engagement ring and both wedding rings for my finance and I have come from Shane Co. Thank you so much to Joe, Melissa and Samantha! You guys are wonderful!
These guys really are the best! Totally no pressure when shopping and they really do help you find something amazing that Read more...
These guys really are the best! Totally no pressure when shopping and they really do help you find something amazing that is in YOUR budget. Each time my fiancé and I have gone in we've been greeted with a smile and a sincere desire to help us get what we want, when we want. My fiancé ring was a special order so we had to decide on a ring that we liked and then return later when we had the money to buy. Absolutely no pressure to buy before we were ready and then when we returned the sales person remembered us and was happy to help us with our purchase. My engagement ring and both wedding rings for my finance and I have come from Shane Co. Thank you so much to Joe, Melissa and Samantha! You guys are wonderful! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Heather,

Thank you so much for the fantastic review! I'm really glad to hear that it went so well!

Best,

Chris Jones
Shane Co.
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R.
Wedding:
7/21/2012
5.0/5.0
Getting engaged is one of the best days in a woman's life and Shane Co. definitely helped make it special. Prior to our wedding we also had our rings appraised and cleaned and it was so easy to do! Highly recommend their services.
Getting engaged is one of the best days in a woman's life and Shane Co. definitely helped make it special. Prior to our Read more...
Getting engaged is one of the best days in a woman's life and Shane Co. definitely helped make it special. Prior to our wedding we also had our rings appraised and cleaned and it was so easy to do! Highly recommend their services. Read less
Services Used: Jewelry
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Sara
Wedding:
7/20/2012
5.0/5.0
My boyfriend and I started looking at Shane Co. for an engagement ring, but wanted to look at other jewelers to make sure that we were getting what we wanted and for a good price.

After leaving Shane Co, we went to Distinctive Diamonds. My first reaction is that there was a sheriff's deputy sitting at the front door and greeting you. It made me feel like I was in the ghetto somewhere. After getting over that, we ended up having trouble getting someone to actually help us. When we finally did have someone help us, I told the sales lady what I liked and she took me to something totally different and tried to talk me into something else. Needless to say, we were less than pleased.

Then we went across the street to Jared. The sales lady pulled a couple of diamonds for me to see, one of which was their signature "Leo" diamond. My first reaction was, "OMG, this is yellow!" When I told her that I felt it looked a little yellow, she said that it was because of the yellow walls and that we would need to go outside to see how it sparkles. We did end up doing this, but my gut reaction was that even a CZ would look pretty and sparkle outside, what is that going to tell me? They also kept taking my boyfriend away from me and talking him into things that I probably otherwise wouldn't have let him be talked in to. They ended up, before I even knew it, telling him that the diamonds and setting that I was looking at couldn't be guarenteed to be there unless he applied for a Jared card and bought it all today with the thought that he could cancel it within 30 days if he wanted to. Even though the price was $500 over what he said his budget was, he reluctantly went through with this option because she said "I can't do any better than that", but had buyers remorse afterwards. He also learned after paying and taking a closer look at the receipt, Jared had some hidden fees that we were not expecting including a fee to set the diamond in the setting and a fee for the warranty.

We then went to dinner and talked about how when we left Shane Co. we felt all warm and fuzzy inside and when we left Jared, we felt like we had been duped. The next day, my boyfriend called to make an appt to go back to Shane Co and talk to Jen P. so that we could see again what they had to offer and compare it to what we had seen and been talked into at Jared.

We went to Shane Co again today and saw Jen P. for a second time. She was awesome!! She was able to answer all of our questions for us about what we were feeling uneasy about with Jared as well as educated us on the actual diamonds and settings. She also asked what my boyfriend's budget was and actually was able to keep us not only within it, but even a little under (including tax)! (He was thrilled!) There were no hidden fees on the receipt either, just the diamond and the setting like we had talked about. We walked out of there extremely happy and comfortable with the decision we had just made. We also had a better quality setting and diamond than we were looking at at Jared and it was $1,000 cheaper!

We immediately left Shane Co. and drove to Jared to sign the papers to cancel the stuff my boyfriend he kept on hold. We will be doing all of our business at Shane Co. from now on! We are very satisfied customers and would recommend them to anyone!
My boyfriend and I started looking at Shane Co. for an engagement ring, but wanted to look at other jewelers to make sure Read more...
My boyfriend and I started looking at Shane Co. for an engagement ring, but wanted to look at other jewelers to make sure that we were getting what we wanted and for a good price.

After leaving Shane Co, we went to Distinctive Diamonds. My first reaction is that there was a sheriff's deputy sitting at the front door and greeting you. It made me feel like I was in the ghetto somewhere. After getting over that, we ended up having trouble getting someone to actually help us. When we finally did have someone help us, I told the sales lady what I liked and she took me to something totally different and tried to talk me into something else. Needless to say, we were less than pleased.

Then we went across the street to Jared. The sales lady pulled a couple of diamonds for me to see, one of which was their signature "Leo" diamond. My first reaction was, "OMG, this is yellow!" When I told her that I felt it looked a little yellow, she said that it was because of the yellow walls and that we would need to go outside to see how it sparkles. We did end up doing this, but my gut reaction was that even a CZ would look pretty and sparkle outside, what is that going to tell me? They also kept taking my boyfriend away from me and talking him into things that I probably otherwise wouldn't have let him be talked in to. They ended up, before I even knew it, telling him that the diamonds and setting that I was looking at couldn't be guarenteed to be there unless he applied for a Jared card and bought it all today with the thought that he could cancel it within 30 days if he wanted to. Even though the price was $500 over what he said his budget was, he reluctantly went through with this option because she said "I can't do any better than that", but had buyers remorse afterwards. He also learned after paying and taking a closer look at the receipt, Jared had some hidden fees that we were not expecting including a fee to set the diamond in the setting and a fee for the warranty.

We then went to dinner and talked about how when we left Shane Co. we felt all warm and fuzzy inside and when we left Jared, we felt like we had been duped. The next day, my boyfriend called to make an appt to go back to Shane Co and talk to Jen P. so that we could see again what they had to offer and compare it to what we had seen and been talked into at Jared.

We went to Shane Co again today and saw Jen P. for a second time. She was awesome!! She was able to answer all of our questions for us about what we were feeling uneasy about with Jared as well as educated us on the actual diamonds and settings. She also asked what my boyfriend's budget was and actually was able to keep us not only within it, but even a little under (including tax)! (He was thrilled!) There were no hidden fees on the receipt either, just the diamond and the setting like we had talked about. We walked out of there extremely happy and comfortable with the decision we had just made. We also had a better quality setting and diamond than we were looking at at Jared and it was $1,000 cheaper!

We immediately left Shane Co. and drove to Jared to sign the papers to cancel the stuff my boyfriend he kept on hold. We will be doing all of our business at Shane Co. from now on! We are very satisfied customers and would recommend them to anyone! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for this review as well! We really appreciate the fact that you CHOSE to shop with us! Come back and see us sometime soon!

Best,

Chris Jones
Shane Co.
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Chelsi
Wedding:
7/7/2012
4.8/5.0
Very happy with Shane! My ring is gorgeous and they have been nothing but helpful and friendly to me!!
Very happy with Shane! My ring is gorgeous and they have been nothing but helpful and friendly to me!!
Very happy with Shane! My ring is gorgeous and they have been nothing but helpful and friendly to me!! Read less
Services Used: Jewelry
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Christie
Wedding:
6/9/2012
5.0/5.0
Amazing value, Great customer service.
Amazing value, Great customer service.
Amazing value, Great customer service. Read less
Services Used: Jewelry
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DAN
Wedding:
5/27/2012
5.0/5.0
I have founded at ShaneCo , what i needed. Before going to the store, i have been thru all the stores arround Portland .Of course i had a budget in mind, and also i was looking for the quality .All the other stores were selling lower quality stones for my budget. So , ShaneCo here i am going to visit you . Service customer was really nice and polite, and they helped me with everything i needed, as soon i walked in the store. I did my homework at home, so basically i had a print out of the ring i was looking for. They told me that the stone is in Georgia, and the ring in a different location, but they will be there tuesday today being friday. Overall it was a great experience, way better then going to all the other stores in the Mall.

Max, thanks for your help and your patience, you did an excellent job.
I have founded at ShaneCo , what i needed. Before going to the store, i have been thru all the stores arround Portland .Of Read more...
I have founded at ShaneCo , what i needed. Before going to the store, i have been thru all the stores arround Portland .Of course i had a budget in mind, and also i was looking for the quality .All the other stores were selling lower quality stones for my budget. So , ShaneCo here i am going to visit you . Service customer was really nice and polite, and they helped me with everything i needed, as soon i walked in the store. I did my homework at home, so basically i had a print out of the ring i was looking for. They told me that the stone is in Georgia, and the ring in a different location, but they will be there tuesday today being friday. Overall it was a great experience, way better then going to all the other stores in the Mall.

Max, thanks for your help and your patience, you did an excellent job. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! I'm really happy to hear that you were taken care of! Please come see us soon!

Best,

Chris Jones
Shane Co.
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Mrs. Strong!!!
Wedding:
5/5/2012
5.0/5.0
What can you say about Shane Co. but they are amazing! My husband and my mom spent over two hours looking at stones and the stone my husband picked out for my engagement ring is absolutly gorgeous with the most minimal of flaws, their even hard to see with the jewelers magnifier. The don't charge for cleanings, sautering, and if you keep up with the maintenance program they'll even replace diamonds for you at no charge! I love my rings and am so happy my husband made the choice he did.
What can you say about Shane Co. but they are amazing! My husband and my mom spent over two hours looking at stones and Read more...
What can you say about Shane Co. but they are amazing! My husband and my mom spent over two hours looking at stones and the stone my husband picked out for my engagement ring is absolutly gorgeous with the most minimal of flaws, their even hard to see with the jewelers magnifier. The don't charge for cleanings, sautering, and if you keep up with the maintenance program they'll even replace diamonds for you at no charge! I love my rings and am so happy my husband made the choice he did. Read less
Services Used: Jewelry
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hannej
Wedding:
4/21/2012
5.0/5.0
They were so cooperative when we returned my engagement ring. There was no hassle at all. We ended up buying both wedding bands from them because we loved doing business with them so much the first time, even though I went with a different engagement ring.
They were so cooperative when we returned my engagement ring. There was no hassle at all. We ended up buying both wedding Read more...
They were so cooperative when we returned my engagement ring. There was no hassle at all. We ended up buying both wedding bands from them because we loved doing business with them so much the first time, even though I went with a different engagement ring. Read less
Services Used: Jewelry
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Molly
Wedding:
4/19/2012
0.0/5.0
My husband bought my engagement ring here (without my knowledge). He asked for something simple and was sold a ring with five smaller diamonds on either side of the main stone (10 total). It is gaudy and looks awful. Obviously, a sales rep was out for the sale and not to "assist" him.

Since Shane is near our house, I went in last week to have my grandmother's ring sized. I think the reps name was Stephanie (awful). She couldn't decide how much to charge me (apparently they can decide on their own depending on how they feel about you). I got charged $100. I found out afterwards that this is high compared to their competitiors.

My advice is to go to Blue Nile.com and do your homework. We would have saved a bundle if we had known before my ring was purchased.

I had to have my engagement ring sized (we can't return it, so it might as well fit) and I was surprised that my ring came back so thin on the shank. They don't add any gold to the rings to make them more uniform in thickness even if you offer to pay extra for it. Any good jeweler will check your ring and clean it for free. Blue Nile will. You know where I will be shopping going forward.
My husband bought my engagement ring here (without my knowledge). He asked for something simple and was sold a ring with Read more...
My husband bought my engagement ring here (without my knowledge). He asked for something simple and was sold a ring with five smaller diamonds on either side of the main stone (10 total). It is gaudy and looks awful. Obviously, a sales rep was out for the sale and not to "assist" him.

Since Shane is near our house, I went in last week to have my grandmother's ring sized. I think the reps name was Stephanie (awful). She couldn't decide how much to charge me (apparently they can decide on their own depending on how they feel about you). I got charged $100. I found out afterwards that this is high compared to their competitiors.

My advice is to go to Blue Nile.com and do your homework. We would have saved a bundle if we had known before my ring was purchased.

I had to have my engagement ring sized (we can't return it, so it might as well fit) and I was surprised that my ring came back so thin on the shank. They don't add any gold to the rings to make them more uniform in thickness even if you offer to pay extra for it. Any good jeweler will check your ring and clean it for free. Blue Nile will. You know where I will be shopping going forward. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Molly,

I'm really sorry to hear about your poor experiences with our store. I'd really like to hear more about it to see what we can do to solve the problem. Can you please email me your contact information so I can follow up with you? You can reach me at chris.jones@shaneco.com.

Thanks for your time and for letting us know about the problems that you've had thus far.

Best,

Chris Jones
Shane Co.
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Kim
Wedding:
4/14/2012
4.7/5.0
I loved Shane company from the minute I walked in! It was so nice and the staff was friendly. They weren't pushy at all and took a lot of time with us.
I loved Shane company from the minute I walked in! It was so nice and the staff was friendly. They weren't pushy at all Read more...
I loved Shane company from the minute I walked in! It was so nice and the staff was friendly. They weren't pushy at all and took a lot of time with us. Read less
Services Used: Jewelry
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Hanako
Wedding:
3/31/2012
5.0/5.0
LOST PRECIOUS SAPPHIRE EARRING. I was devastated when I discovered one side was gone, I'd just bought this set less than a year ago. My husband suggested I go to back to Shane Co in Westminster where we've been customers since 2003 (with purchases ranging from earring studs to my wedding ring), and see what they could do for me. I was prepared to spend $$$ because NO jewelry company would just replace - no questions asked!! Boy was I wrong! I frantically explained my situation and showing the existing stud to a sales rep: JOSH, who immediately tried to calm me down. Then to my surprise, he told me it could be replaced at NO COST! Josh was extremely patient and helpful. He took me to the cashier to give me paperwork and a pick up date then, with a smile, sent me on my way.

Needless to say, I'm very impressed!
LOST PRECIOUS SAPPHIRE EARRING. I was devastated when I discovered one side was gone, I'd just bought this set less than a Read more...
LOST PRECIOUS SAPPHIRE EARRING. I was devastated when I discovered one side was gone, I'd just bought this set less than a year ago. My husband suggested I go to back to Shane Co in Westminster where we've been customers since 2003 (with purchases ranging from earring studs to my wedding ring), and see what they could do for me. I was prepared to spend $$$ because NO jewelry company would just replace - no questions asked!! Boy was I wrong! I frantically explained my situation and showing the existing stud to a sales rep: JOSH, who immediately tried to calm me down. Then to my surprise, he told me it could be replaced at NO COST! Josh was extremely patient and helpful. He took me to the cashier to give me paperwork and a pick up date then, with a smile, sent me on my way.

Needless to say, I'm very impressed! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Hanako!

Thanks so much for posting this review on WeddingWire as well as Yelp!

Best,

Chris Jones
Shane Co.
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Maddog
Wedding:
3/23/2012
5.0/5.0
My husband said they were really helpful when he picked out my engagement ring and we also got our bands there. I didn't feel pressured into anything like some places make you feel and we are really happy with our rings!
My husband said they were really helpful when he picked out my engagement ring and we also got our bands there. I didn't Read more...
My husband said they were really helpful when he picked out my engagement ring and we also got our bands there. I didn't feel pressured into anything like some places make you feel and we are really happy with our rings! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the awesome review! If you have any other comments or suggestions, please feel free to send them my way!

Best,

Chris
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christine
Wedding:
3/3/2012
5.0/5.0
I was able to get a custom wedding and engament ring set. I wanted a ruby for my main stone and the sales girl found me a better ruby at a cheaper price.
I was able to get a custom wedding and engament ring set. I wanted a ruby for my main stone and the sales girl found me a Read more...
I was able to get a custom wedding and engament ring set. I wanted a ruby for my main stone and the sales girl found me a better ruby at a cheaper price. Read less
Services Used: Jewelry
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Danielle
Wedding:
3/3/2012
5.0/5.0
Great selection, great value, great staff what else could I say.
Great selection, great value, great staff what else could I say.
Great selection, great value, great staff what else could I say. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! Short and sweet, but still awesome!

Best,

Chris Jones
Shane Co.
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Deanna
Wedding:
1/5/2012
5.0/5.0
We bought my rings there because they had a unique design I loved, but I became a customer for life because of their amazing service. We especially appreciated the no-pressure from their knowledgeable sales staff... no commission, no pressure.Their sales person spent more than an hour with us, and taught us a lot about buying a diamond... was completely professional and made the experience fun. And they mean their lifetime guarantee. One of the small stones in my band fell out last week and they immediately replaced it at no cost and with no questions. I just sent my best friend there for her rings, and she's equally happy.
We bought my rings there because they had a unique design I loved, but I became a customer for life because of their Read more...
We bought my rings there because they had a unique design I loved, but I became a customer for life because of their amazing service. We especially appreciated the no-pressure from their knowledgeable sales staff... no commission, no pressure.Their sales person spent more than an hour with us, and taught us a lot about buying a diamond... was completely professional and made the experience fun. And they mean their lifetime guarantee. One of the small stones in my band fell out last week and they immediately replaced it at no cost and with no questions. I just sent my best friend there for her rings, and she's equally happy. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for trusting us with such an important purchase, as well as referring your friend! Honesty, it means the world to us! Thank you very much for your review, and please come see us again soon!

Best,

Chris Jones
Shane Co.
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rasoucie
Wedding:
12/31/2011
4.8/5.0
huge selection and lifetime maintenance!
huge selection and lifetime maintenance!
huge selection and lifetime maintenance! Read less
Services Used: Jewelry
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Alexandria
Wedding:
12/13/2011
5.0/5.0
ShaneCo is the BEST of the Best Jewlers out there. They have amazing costumer service, and jewels. We were able to make and personalize our own rings. You can chose whatever bands, diamond, the cut, the color ect, to play with your price range. Its so wonderful that the rings can be more personal in touch. They also clean my rings, re-size if I need it, cover the ring if smashed, broken, what ever it is I need they do it for me for free. They also keep record of what ring you have and when I go to pick up my ring they have me take a look at the diamond where each diamond has a special cut to it and show it to me every time so that I know I am walking out of that store every time with MY diamond. No one is as good as ShaneCo.
ShaneCo is the BEST of the Best Jewlers out there. They have amazing costumer service, and jewels. We were able to make Read more...
ShaneCo is the BEST of the Best Jewlers out there. They have amazing costumer service, and jewels. We were able to make and personalize our own rings. You can chose whatever bands, diamond, the cut, the color ect, to play with your price range. Its so wonderful that the rings can be more personal in touch. They also clean my rings, re-size if I need it, cover the ring if smashed, broken, what ever it is I need they do it for me for free. They also keep record of what ring you have and when I go to pick up my ring they have me take a look at the diamond where each diamond has a special cut to it and show it to me every time so that I know I am walking out of that store every time with MY diamond. No one is as good as ShaneCo. Read less
Services Used: Jewelry
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Michelle
Wedding:
11/10/2011
5.0/5.0
I loved Shane co. My husband got my engagement ring there and we got our rings there. They had a matching band for my engagement ring, and it was fantastic!
I loved Shane co. My husband got my engagement ring there and we got our rings there. They had a matching band for my Read more...
I loved Shane co. My husband got my engagement ring there and we got our rings there. They had a matching band for my engagement ring, and it was fantastic! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Michelle,

Thank you so much for the great review! I'm happy to hear that you had such a great experience, and last but not least, thank you so much for choosing to get all of your rings from us!

Best,

Chris
Shane Co.
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Kari
Wedding:
11/5/2011
5.0/5.0
Love Shane Co. I go in pretty much every week to have my rings cleaned and take a browse. They are always happy to help.
Love Shane Co. I go in pretty much every week to have my rings cleaned and take a browse. They are always happy to help.
Love Shane Co. I go in pretty much every week to have my rings cleaned and take a browse. They are always happy to help. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the awesome review! We love seeing you in the store, and please come see us again soon!

Best,

Chris
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Linsey
Wedding:
10/22/2011
5.0/5.0
Shane company wasn't the first place that we looked at for our wedding bands, but it was the last! We originally went to a closer store first, but weren't satisfied with what we were getting for the price. Based on a friend's advice we made 20 minute drive to the store in Cool Springs. Their service was great and they were willing to help educate us on the different metals, style, etc. We ended up getting all of our rings there and were highly satisfied with what we got. Also, their service after you buy jewelry is great. Our rings can be inspected and cleaned for free whenever we want. I would recommend them to anyone!
Shane company wasn't the first place that we looked at for our wedding bands, but it was the last! We originally went to a Read more...
Shane company wasn't the first place that we looked at for our wedding bands, but it was the last! We originally went to a closer store first, but weren't satisfied with what we were getting for the price. Based on a friend's advice we made 20 minute drive to the store in Cool Springs. Their service was great and they were willing to help educate us on the different metals, style, etc. We ended up getting all of our rings there and were highly satisfied with what we got. Also, their service after you buy jewelry is great. Our rings can be inspected and cleaned for free whenever we want. I would recommend them to anyone! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Linsey,
I'm really happy to hear that you shopped around and felt that we were the best fit for you! Thank you so much for the kind words and for choosing to buy your bands from us. Congratulations on your wedding!

Best,

Chris
Shane Co.
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April
Wedding:
10/8/2011
3.8/5.0
The company was cool. The ring was perfect.
The company was cool. The ring was perfect.
The company was cool. The ring was perfect. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi April, thank you so much for the review and for shopping with us! Congratulations on your wedding!

Best,

Chris
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Jenilee
Wedding:
9/17/2011
5.0/5.0
Absolutely love Shane Co.! The service was great, everything was clearly explained upfront. The jewelry is gorgeous and so glad that my husband and I went with Shane's. The experience was awesome and can't imagine shopping with any other jewelry store!
Absolutely love Shane Co.! The service was great, everything was clearly explained upfront. The jewelry is gorgeous and so Read more...
Absolutely love Shane Co.! The service was great, everything was clearly explained upfront. The jewelry is gorgeous and so glad that my husband and I went with Shane's. The experience was awesome and can't imagine shopping with any other jewelry store! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jenilee! Thank you so much for the great review! I'm extremely happy that you and your husband chose to shop with us! Congratulations and come see us again soon!

Best,

Chris
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Candis
Wedding:
9/17/2011
5.0/5.0
We purchased both of our rings from Shane Co. We worked primarily with Sonia at the Scottsdale location and she was so wonderful! She helped my fiancee pick out my engagement ring and had so much patience with him during the 4 appointments it took for him to decide : )! She really made our rings purchases fun. Shane Co has amazing service and really live up to their image. What we liked most about Shane Co is that even though they have a prestigious image to them, they don't act snobby or judge you. The store's environment is classy but comfortable. We would recommend Shane Co to anyone!
We purchased both of our rings from Shane Co. We worked primarily with Sonia at the Scottsdale location and she was so Read more...
We purchased both of our rings from Shane Co. We worked primarily with Sonia at the Scottsdale location and she was so wonderful! She helped my fiancee pick out my engagement ring and had so much patience with him during the 4 appointments it took for him to decide : )! She really made our rings purchases fun. Shane Co has amazing service and really live up to their image. What we liked most about Shane Co is that even though they have a prestigious image to them, they don't act snobby or judge you. The store's environment is classy but comfortable. We would recommend Shane Co to anyone! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Wow! Thank you so much for the kind words! We try really hard not be a snobby jewelry store and I'm really happy to see that it came across that way! Congratulations on your engagement and thank you so much for choosing us!

Best,

Chris Jones
Shane Co.
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Colleen
Wedding:
9/10/2011
5.0/5.0
LOVE LOVE LOVE My wedding ring. Our first experience with ShaneCo was for our wedding ring, let me just say we have been in several other times since then haha. I always thought that I hated jewelry stores until I had my first ShaneCo experience. Its unlike any other jewelry store. The staff is not paid on commission so they dont jump on you as soon as you walk in the door and hover over you. They do however make themselves available when you have questions or need help. They are very courteous! The jewelry is very unique (again love my engagement ring! I have never seen anything like it!) and I love that they stand by their products. They come with a lifetime warranty. I also love how easy it is to just drop in and get my jewelry clean when I am in the area.
LOVE LOVE LOVE My wedding ring. Our first experience with ShaneCo was for our wedding ring, let me just say we have been Read more...
LOVE LOVE LOVE My wedding ring. Our first experience with ShaneCo was for our wedding ring, let me just say we have been in several other times since then haha. I always thought that I hated jewelry stores until I had my first ShaneCo experience. Its unlike any other jewelry store. The staff is not paid on commission so they dont jump on you as soon as you walk in the door and hover over you. They do however make themselves available when you have questions or need help. They are very courteous! The jewelry is very unique (again love my engagement ring! I have never seen anything like it!) and I love that they stand by their products. They come with a lifetime warranty. I also love how easy it is to just drop in and get my jewelry clean when I am in the area. Read less
Services Used: Jewelry
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Adele
Wedding:
9/9/2011
5.0/5.0
Very good service and selection for engaged couples. Fiance had used one of their local locations to obtain my engagement ring. Used them for our wedding bands, too. Overall professional service and good variety of jewelry.
Very good service and selection for engaged couples. Fiance had used one of their local locations to obtain my engagement Read more...
Very good service and selection for engaged couples. Fiance had used one of their local locations to obtain my engagement ring. Used them for our wedding bands, too. Overall professional service and good variety of jewelry. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Adele,

Thank you so much for the great review, and I'm really happy to hear that you had a good experience with our stores. Thank you very much for shopping with us and please come and see us soon.

Best,

Chris Jones
Shane Co.
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Lana
Wedding:
9/4/2011
5.0/5.0
Shane Co. was awesome in helping us pick out my wedding band. My fiance also bought my engagement ring there and found their service to be the best. He knew what he wanted and they were the place that offered it at the best price with the best service guarantee. When we got the ring, there was one minor issue with it and Shane Co. immediately took it back and fixed it at no cost to us. Their service/sales reps were extremely knowledgable and helpful with the whole process both for my fiance and myself. I highly recommend them!
Shane Co. was awesome in helping us pick out my wedding band. My fiance also bought my engagement ring there and found Read more...
Shane Co. was awesome in helping us pick out my wedding band. My fiance also bought my engagement ring there and found their service to be the best. He knew what he wanted and they were the place that offered it at the best price with the best service guarantee. When we got the ring, there was one minor issue with it and Shane Co. immediately took it back and fixed it at no cost to us. Their service/sales reps were extremely knowledgable and helpful with the whole process both for my fiance and myself. I highly recommend them! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the wonderful review! I'm sorry to hear that your ring had a minor issue with it in the beginning but I'm happy to hear that it was taken care of quickly. Thank you so much for shopping with us and come see us soon!

Best,

Chris Jones
Shane Co.
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Lenaj
Wedding:
9/3/2011
4.8/5.0
My husband purchased my engagement ring here and our wedding bands. Shane Co. staff was very helpful and their prices were great!

Highly recommend!
My husband purchased my engagement ring here and our wedding bands. Shane Co. staff was very helpful and their prices were Read more...
My husband purchased my engagement ring here and our wedding bands. Shane Co. staff was very helpful and their prices were great!

Highly recommend! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you to you and your husband for buying your engagement ring and wedding bands with us! Thank you so much for the fantastic review and please come see us soon.

Best,

Chris Jones
Shane Co.
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Jeremy
Wedding:
8/27/2011
4.6/5.0
I was blown away with my service. I visited almost 20 different stores looking for my wires ring and Shane Company was by far the best. They have great quality and value and they DIDN'T spend the whole time trying to up-sell me and get me to use credit. I value that a lot. Their people were very personal and fun. The process was fun and relaxing and on top of that I got a wonderful ring. Not much more one could ask for.
I was blown away with my service. I visited almost 20 different stores looking for my wires ring and Shane Company was by Read more...
I was blown away with my service. I visited almost 20 different stores looking for my wires ring and Shane Company was by far the best. They have great quality and value and they DIDN'T spend the whole time trying to up-sell me and get me to use credit. I value that a lot. Their people were very personal and fun. The process was fun and relaxing and on top of that I got a wonderful ring. Not much more one could ask for. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review! I'm really happy to see that we stacked up against 20 different stores! Congratulations on your wedding and come see us again soon!

Best,

Chris Jones
Shane Co.
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Jodie
Wedding:
8/26/2011
4.6/5.0
Shane Co was perfect for us. My husband and I looked at about 10 different jewelers, private and not, vintage and antique store to scout the perfect ring. We checked Shane Co first and found a setting and diamond I really loved. Just to do the diligence, we visited others, but quickly returned to Shane Co to purchase a engagement and wedding band set. It had the edwardian look that I'm fond of, with pave and milgrain details. It is not cookie-cutter by any means. There are so many unique styles. Michelle was the best customer service/ring specialist person ever - always providing wonderful service. Their policies are respectable and we are thrilled that we bought as such a reputable place!
Shane Co was perfect for us. My husband and I looked at about 10 different jewelers, private and not, vintage and antique Read more...
Shane Co was perfect for us. My husband and I looked at about 10 different jewelers, private and not, vintage and antique store to scout the perfect ring. We checked Shane Co first and found a setting and diamond I really loved. Just to do the diligence, we visited others, but quickly returned to Shane Co to purchase a engagement and wedding band set. It had the edwardian look that I'm fond of, with pave and milgrain details. It is not cookie-cutter by any means. There are so many unique styles. Michelle was the best customer service/ring specialist person ever - always providing wonderful service. Their policies are respectable and we are thrilled that we bought as such a reputable place! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Jodie,

Thank you so much for finding your engagement ring with us! I'm really happy to hear that we stacked up against the competition, and that you are so happy with your ring! Stop by and see us again soon!

Best,

Chris Jones
Shane Co.
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Kirby
Wedding:
8/20/2011
5.0/5.0
So helpful and friendly! There was no pressure to buy, and they had a great selection. My husband even went back to buy my wedding present there! Great place!
So helpful and friendly! There was no pressure to buy, and they had a great selection. My husband even went back to buy my Read more...
So helpful and friendly! There was no pressure to buy, and they had a great selection. My husband even went back to buy my wedding present there! Great place! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review and for being such loyal customers! Congratulations!

Best,

Chris Jones
Shane Co.
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Alycia
Wedding:
8/14/2011
5.0/5.0
We purchased both of our rings here and couldn't be happier! My ring we purchased as a set and had my grandmother's center diamond from her ring set in mine and it looked even better than I remembered it!
We purchased both of our rings here and couldn't be happier! My ring we purchased as a set and had my grandmother's center Read more...
We purchased both of our rings here and couldn't be happier! My ring we purchased as a set and had my grandmother's center diamond from her ring set in mine and it looked even better than I remembered it! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Alycia,

Thank you so much for getting both of your rings from us and for the great review! I'm really happy to hear that we were able to include a family heirloom into your ring! Congratulations on your wedding.

Best,

Chris Jones
Shane Co.
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HLF2011
Wedding:
8/13/2011
5.0/5.0
Great company! My husband said he has never been more pleased with a company. He ordered online.
Great company! My husband said he has never been more pleased with a company. He ordered online.
Great company! My husband said he has never been more pleased with a company. He ordered online. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Awesome to hear that your husband had such a great experience with our online store! Thank you for the great review!

Best,

Chris Jones
Shane Co.
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christensenheuring
Wedding:
8/5/2011
5.0/5.0
I would recommend Shane Co. to any one and everyone! I have not been disappointed by them once in the year and a half I have worked with them. I did find a wedding band at Jared that fit perfectly with my engagement ring and looked stunning, but with Shane Co.'s quality of service and lifetime guarantee on all diamonds, I refused to go anywhere else. The band I picked out for my wedding lines up almost perfectly (you can hardly tell their off unless you are actually looking close). Shane Co. makes everything all the better. In fact, with Shane's lifetime upgrade, my NH and I plan to upgrade my center stone for our one year anniversary. All he has to do is pay the difference of what the diamond was worth when he bought it and what the diamond he is buying is worth (as long as it is at least $1 more)!! Shane is wonderful!
I would recommend Shane Co. to any one and everyone! I have not been disappointed by them once in the year and a half I Read more...
I would recommend Shane Co. to any one and everyone! I have not been disappointed by them once in the year and a half I have worked with them. I did find a wedding band at Jared that fit perfectly with my engagement ring and looked stunning, but with Shane Co.'s quality of service and lifetime guarantee on all diamonds, I refused to go anywhere else. The band I picked out for my wedding lines up almost perfectly (you can hardly tell their off unless you are actually looking close). Shane Co. makes everything all the better. In fact, with Shane's lifetime upgrade, my NH and I plan to upgrade my center stone for our one year anniversary. All he has to do is pay the difference of what the diamond was worth when he bought it and what the diamond he is buying is worth (as long as it is at least $1 more)!! Shane is wonderful! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for choosing to get your ring with us! Congratulations on your wedding and thank you very much for the awesome review! We can't wait to see you for your one year anniversary!

Best,

Chris Jones
Shane Co.
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Katye
Wedding:
7/31/2011
4.7/5.0
We got my engagement ring, diamond, wedding band, and his wedding band all at Shane Company. Well worth it! The warranty that comes with your purchase is so valuable! We drive a long time to get to Shane but it is well worth it!!
We got my engagement ring, diamond, wedding band, and his wedding band all at Shane Company. Well worth it! The warranty Read more...
We got my engagement ring, diamond, wedding band, and his wedding band all at Shane Company. Well worth it! The warranty that comes with your purchase is so valuable! We drive a long time to get to Shane but it is well worth it!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Kayte,

Thank you so much for choosing to get all of your rings with us! We definitely appreciate it, and cannot thank you enough for the fantastic review! We can't wait to see you again soon!

Best,

Chris Jones
Shane Co.
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sarahtesar
Wedding:
7/30/2011
5.0/5.0
We will always be faithful customers of the Shane co. I smashed my hand in the car door before i got insurance on my ring but they still took care of me anyway! They were amazing, we will always have good things to say about them.
We will always be faithful customers of the Shane co. I smashed my hand in the car door before i got insurance on my ring Read more...
We will always be faithful customers of the Shane co. I smashed my hand in the car door before i got insurance on my ring but they still took care of me anyway! They were amazing, we will always have good things to say about them. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the great review and coming to see us time and time again! Terribly sorry to hear about your hand though!

Best,

Chris Jones
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Shayna
Wedding:
7/16/2011
3.7/5.0
Shane Co is a great jeweler that has unique rings, however, sometimes the selection is limited compared to other jewelers. I was always treated very nicely when I walked in, but since so many people use them, I often waited longer than I wanted or had time for. When your ring needs to be fixed, it can take up to 2 weeks.
Shane Co is a great jeweler that has unique rings, however, sometimes the selection is limited compared to other jewelers. Read more...
Shane Co is a great jeweler that has unique rings, however, sometimes the selection is limited compared to other jewelers. I was always treated very nicely when I walked in, but since so many people use them, I often waited longer than I wanted or had time for. When your ring needs to be fixed, it can take up to 2 weeks. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Shayna,

Thank you so much for the review. We are always trying to be better, and definitely want to know more about your experience with the store. When you waited longer than you had time for, was that for work to be performed, or just while being taken care of in the store? Please feel free to email me any more details you have. Thanks again for your review and I look forward to hearing from you.

Best,

Chris Jones
Shane Co.
jonesc@shaneco.com
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SL
Wedding:
7/10/2011
4.6/5.0
We got both mine and my husband's rings here and are very happy with the quality of the diamonds and the warranty policy. I always stop in for a polish :)
We got both mine and my husband's rings here and are very happy with the quality of the diamonds and the warranty policy. Read more...
We got both mine and my husband's rings here and are very happy with the quality of the diamonds and the warranty policy. I always stop in for a polish :) Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for choosing to purchase your rings with us! Congratulations and thank you very much for the review!

Best,

Chris Jones
Shane Co.
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Amy
Wedding:
7/9/2011
5.0/5.0
I looked all over Atlanta for my diamond ring and Shane Co. was where I found what I was looking for- conflict free diamonds, a gorgeous setting, a lifetime warranty and excellent customer service. Sophie from the Kennesaw, GA location was very helpful and patient. She knew what types of questions to ask that helped me find the ring that was right for me.
I looked all over Atlanta for my diamond ring and Shane Co. was where I found what I was looking for- conflict free Read more...
I looked all over Atlanta for my diamond ring and Shane Co. was where I found what I was looking for- conflict free diamonds, a gorgeous setting, a lifetime warranty and excellent customer service. Sophie from the Kennesaw, GA location was very helpful and patient. She knew what types of questions to ask that helped me find the ring that was right for me. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Amy!

Thanks so much for the great review! I'm really happy that Sophie was able to help you find the ring that was right for you!

Best,
Chris Jones
Shane Co.
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Nikki
Wedding:
7/9/2011
4.7/5.0
We really enjoyed working with Shane Co. They made our ring shopping very fun and easy. We didn't know too much about Diamonds before, then Shane Co offered us a mini- diamond course that explain cut, clariety, and so on. They were a tad bit pushy at the end, though we kind of need that "push" to buy the ring. It was a huge purchase and they were doing their job in being confident in their product! I WOULD recommend Shane Co to anyone!
We really enjoyed working with Shane Co. They made our ring shopping very fun and easy. We didn't know too much about Read more...
We really enjoyed working with Shane Co. They made our ring shopping very fun and easy. We didn't know too much about Diamonds before, then Shane Co offered us a mini- diamond course that explain cut, clariety, and so on. They were a tad bit pushy at the end, though we kind of need that "push" to buy the ring. It was a huge purchase and they were doing their job in being confident in their product! I WOULD recommend Shane Co to anyone! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Nikki,

Thanks so much for the great review! I'm happy to hear that your shopping experience was both fun and easy! Thanks for choosing to shop with us!

Best,

Chris Jones
Shane Co.
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Jen
Wedding:
7/7/2011
4.7/5.0
We are very pleased with the quality of our rings.
We are very pleased with the quality of our rings.
We are very pleased with the quality of our rings. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks Jen! Congrats on your wedding!

Best,

Chris Jones
Shane Co.
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sarahkau
Wedding:
6/18/2011
5.0/5.0
My ring is perfect and Shane Co. has been so helpful every step of the way. From getting it cleaned, sized, getting my husbands ring, etc. they've bent over backwards for us and they're genuinely excited and happy for us and every couple that comes in.
My ring is perfect and Shane Co. has been so helpful every step of the way. From getting it cleaned, sized, getting my Read more...
My ring is perfect and Shane Co. has been so helpful every step of the way. From getting it cleaned, sized, getting my husbands ring, etc. they've bent over backwards for us and they're genuinely excited and happy for us and every couple that comes in. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review!

Best,

Chris Jones
Shane Co.
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Sara and Bill
Wedding:
6/11/2011
5.0/5.0
Simply amazing. All of my jewelry comes from Shaneco because they have the best service and quality. They go above and beyond for their customers to make sure everything is just right.
Simply amazing. All of my jewelry comes from Shaneco because they have the best service and quality. They go above and Read more...
Simply amazing. All of my jewelry comes from Shaneco because they have the best service and quality. They go above and beyond for their customers to make sure everything is just right. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much for the great review and for choosing to shop with us! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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juliebiesiada
Wedding:
6/11/2011
4.8/5.0
While in the end I would've liked something a little more unique, I'm happy. A diamond ...twice actually...fell out of the wedding band, and they fixed it at no cost. Thats' nice. they're not pushy, that's lovely as well.
While in the end I would've liked something a little more unique, I'm happy. A diamond ...twice actually...fell out of the Read more...
While in the end I would've liked something a little more unique, I'm happy. A diamond ...twice actually...fell out of the wedding band, and they fixed it at no cost. Thats' nice. they're not pushy, that's lovely as well. Read less
Services Used: Jewelry
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Crystal
Wedding:
6/11/2011
5.0/5.0
Love this place! We had originally gone in because I had a ring from a previous relationship from the Shane Co. an my boyfriend (now husband) and I figured we might as well go look and see if we could make use out of a ring that just sits in it's box. And we did, they gave us credit towards our purchase!

I love this place! The service was great and the selection incredible we ended up buying my engagement ring and our wedding bands there. Melanie helped us and was amazing. She remembers us every time we go in and is so friendly. I'm so glad we went to the Shane Co!
Love this place! We had originally gone in because I had a ring from a previous relationship from the Shane Co. an my Read more...
Love this place! We had originally gone in because I had a ring from a previous relationship from the Shane Co. an my boyfriend (now husband) and I figured we might as well go look and see if we could make use out of a ring that just sits in it's box. And we did, they gave us credit towards our purchase!

I love this place! The service was great and the selection incredible we ended up buying my engagement ring and our wedding bands there. Melanie helped us and was amazing. She remembers us every time we go in and is so friendly. I'm so glad we went to the Shane Co! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Crystal,

Thank you so much for choosing us! We are happy that you were able to find both your engagement rings and your wedding bands with us. Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Anjali
Wedding:
6/4/2011
3.6/5.0
Great experience
Great experience
Great experience Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Anjali!

I'm happy to hear you had a great experience! Thanks for the review!

Chris
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Lisa
Wedding:
6/4/2011
5.0/5.0
Great Service!!!
Great Service!!!
Great Service!!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you Lisa!
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Shinae
Wedding:
5/28/2011
5.0/5.0
Shane Co is definitely an amazing jewelry store to work with! We got both my engagement ring and our wedding bands from there and we were not disappointed by they're service and quality. When my husband went in there looking for my engagement ring they were extremely helpful. They went way over and beyond in helping him pick out the perfect ring. They even took the time to teach him about diamonds in general and more specifically how to look for the marks that made the diamond in my engagement ring unique. All the staff working there are very professional and very kind and helpful. I would recommend Shane Co to anyone for any form of jewelry.
Shane Co is definitely an amazing jewelry store to work with! We got both my engagement ring and our wedding bands from Read more...
Shane Co is definitely an amazing jewelry store to work with! We got both my engagement ring and our wedding bands from there and we were not disappointed by they're service and quality. When my husband went in there looking for my engagement ring they were extremely helpful. They went way over and beyond in helping him pick out the perfect ring. They even took the time to teach him about diamonds in general and more specifically how to look for the marks that made the diamond in my engagement ring unique. All the staff working there are very professional and very kind and helpful. I would recommend Shane Co to anyone for any form of jewelry. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you Shinae and Ken! We take great pride in helping our customers and we are very glad we could help you find exactly what you were looking for! Thanks for the review!
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Mary <3s Mike
Wedding:
5/27/2011
4.8/5.0
We got both of our wedding bands from Shane Co. We had difficulty finding a style we liked elsewhere. The band my husband got was the only one that we found that he actually WANTED to wear, and I knew immediately that my band was perfect with my engagement ring. We could have probably paid less elsewhere for our bands, however having the lifetime warranty and the great designs was worth the price for us.
We got both of our wedding bands from Shane Co. We had difficulty finding a style we liked elsewhere. The band my husband Read more...
We got both of our wedding bands from Shane Co. We had difficulty finding a style we liked elsewhere. The band my husband got was the only one that we found that he actually WANTED to wear, and I knew immediately that my band was perfect with my engagement ring. We could have probably paid less elsewhere for our bands, however having the lifetime warranty and the great designs was worth the price for us. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thank you for the great review! I'm happy to hear that both you and your husband found wedding bands that you loved. Congratulations on your marriage!

Best,

Chris Jones
Shane Co.
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Katie
Wedding:
5/21/2011
5.0/5.0
My husband and I bought my wedding band at Shane Co and worked with Kelly. We loved the vast selection that Shane Co. had to offer other nearby competitors, such as Jared. Kelly was very knowledgeable, responsive and helpful. We will be asking for him when we go back!
My husband and I bought my wedding band at Shane Co and worked with Kelly. We loved the vast selection that Shane Co. had Read more...
My husband and I bought my wedding band at Shane Co and worked with Kelly. We loved the vast selection that Shane Co. had to offer other nearby competitors, such as Jared. Kelly was very knowledgeable, responsive and helpful. We will be asking for him when we go back! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Kate,

Thanks for the great review! I'm really happy that Kelly was able to take such good care of you! Congratulations on your wedding!

Chris
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Tawny
Wedding:
5/21/2011
5.0/5.0
The staff at Shane's is extremely professional and great to work with. There were never any pressure to buy anything, or buy something more expensive. They also have great recommendations. I would recommend stoping by Shane's to see what they have to offer.
The staff at Shane's is extremely professional and great to work with. There were never any pressure to buy anything, or Read more...
The staff at Shane's is extremely professional and great to work with. There were never any pressure to buy anything, or buy something more expensive. They also have great recommendations. I would recommend stoping by Shane's to see what they have to offer. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Tawny,

Thanks so much for the awesome review! We definitely cannot thank you enough for choosing us, and for telling the world that they should do the same.

Best,

Chris Jones
Shane Co.
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arnol214
Wedding:
5/21/2011
5.0/5.0
Great big diamonds for a great value. And great service-friendly sales people
Great big diamonds for a great value. And great service-friendly sales people
Great big diamonds for a great value. And great service-friendly sales people Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review!
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Angela
Wedding:
5/6/2011
5.0/5.0
My husband is from Seattle and got my ring from there. I love it and even though I live in upstate ny they have been more then accommodating for me.
My husband is from Seattle and got my ring from there. I love it and even though I live in upstate ny they have been more Read more...
My husband is from Seattle and got my ring from there. I love it and even though I live in upstate ny they have been more then accommodating for me. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Angela,

Thank you so much for the great review and I'm happy to hear that you're able to take care of your ring even when you don't live in one of the markets that we have a brick-and-mortar location.

Best,

Chris
Shane Co.
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BCD+BAD
Wedding:
5/6/2011
5.0/5.0
We LOVE Shane Co.!!!
We LOVE Shane Co.!!!
We LOVE Shane Co.!!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

We LOVE you too! Thank you so much for the great review!

Best,

Chris Jones
Shane Co.
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sarah
Wedding:
5/1/2011
4.9/5.0
Shane has a wonderful selection of jewelry and where we got our wedding bands. Friendly to work with over the phone and pricing was good when compared to other stores we shopped at.
Shane has a wonderful selection of jewelry and where we got our wedding bands. Friendly to work with over the phone and Read more...
Shane has a wonderful selection of jewelry and where we got our wedding bands. Friendly to work with over the phone and pricing was good when compared to other stores we shopped at. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Sarah,
Thanks for the great review! Congratulations on your wedding!
Best,
Chris
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natalieaz9
Wedding:
4/23/2011
5.0/5.0
My husband picked my engagement and wedding band set by himself and from what he's told me the staff was so helpful when it came to making this big decision. Let me tell you, the ring is exactly what I wanted and I absolutely LOVE it!!! I catch myself looking down at my finger and smiling because I love it so much.

The staff at Shane Co. have always been extremely nice to work with. I have really skinny fingers and had to resize my ring a few times to get it the exact right size. They were always patient and willing to help. They did a great job of polishing it up for the big day as well. All of these services are provided free of charge.
My husband picked my engagement and wedding band set by himself and from what he's told me the staff was so helpful when Read more...
My husband picked my engagement and wedding band set by himself and from what he's told me the staff was so helpful when it came to making this big decision. Let me tell you, the ring is exactly what I wanted and I absolutely LOVE it!!! I catch myself looking down at my finger and smiling because I love it so much.

The staff at Shane Co. have always been extremely nice to work with. I have really skinny fingers and had to resize my ring a few times to get it the exact right size. They were always patient and willing to help. They did a great job of polishing it up for the big day as well. All of these services are provided free of charge. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Congratulations on your wedding! I'm happy to hear that your husband felt we were helpful, and clearly it seems that you've had the same experience as well. Thanks for the great review as well!

Best,
Chris Jones
Shane Co.
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MAM2011
Wedding:
4/22/2011
4.5/5.0
My husband had a great experience when he picked out my engagement ring. Loved the salesperson that he worked with - especially because the salesperson took the time to show him MANY different diamonds at a wide price range until he found the perfect one. And I love my engagement ring!

When we went to buy our wedding rings, we had a pretty good experience. However, I felt that the salesman was rather pushy and had very rushed feel. It seemed like he just wanted us to hurry up and make a decision so he could make a sale, rather than take time to help us choose our wedding bands. I know that their salespeople are not paid commission, but it seemed like all he was interested was the sale. We did find rings that we love at a good value, so it was still a good experience.

I love the fact that we can always have our ring cleaned, checked, and repaired at no cost! I love walking out of the store with a newly cleaned ring - always makes the diamond shine beautifully!
My husband had a great experience when he picked out my engagement ring. Loved the salesperson that he worked with - Read more...
My husband had a great experience when he picked out my engagement ring. Loved the salesperson that he worked with - especially because the salesperson took the time to show him MANY different diamonds at a wide price range until he found the perfect one. And I love my engagement ring!

When we went to buy our wedding rings, we had a pretty good experience. However, I felt that the salesman was rather pushy and had very rushed feel. It seemed like he just wanted us to hurry up and make a decision so he could make a sale, rather than take time to help us choose our wedding bands. I know that their salespeople are not paid commission, but it seemed like all he was interested was the sale. We did find rings that we love at a good value, so it was still a good experience.

I love the fact that we can always have our ring cleaned, checked, and repaired at no cost! I love walking out of the store with a newly cleaned ring - always makes the diamond shine beautifully! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello! Thank you for the great review! Congratulations on your wedding as well! I would like to apologize for your experience purchasing your wedding bands. Please email me with a bit more details regarding the situation, which store you were at, who helped you out, etc. because I'd love to follow up with you, and the store. Thank you!

Chris Jones
Shane Co.
chris.jones@shaneco.com
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Erica Coverstone
Wedding:
4/17/2011
5.0/5.0
I love my rings. They are beautiful and Shane Co. was wonderful to us. My ring got slightly bent when my dog took off through a door on her leash. My hand slammed into the door. I took the ring to them to get it cleaned and they straightened it for me. We are planning on using them for all future jewelry pruchases. Far better experience than we have had elsewhere.
I love my rings. They are beautiful and Shane Co. was wonderful to us. My ring got slightly bent when my dog took off Read more...
I love my rings. They are beautiful and Shane Co. was wonderful to us. My ring got slightly bent when my dog took off through a door on her leash. My hand slammed into the door. I took the ring to them to get it cleaned and they straightened it for me. We are planning on using them for all future jewelry pruchases. Far better experience than we have had elsewhere. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Erica,

First, congratulations on your wedding! Thank you so much for the great review. Sorry to hear about your hand, but I'm glad to hear that we were able to sort it out. We look forward to seeing you again the store in the future!

Best,
Chris
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Brooke
Wedding:
4/2/2011
5.0/5.0
I love both of my rings. Whenever I want to have them cleaned, it is free. They are friendly and personable.
I love both of my rings. Whenever I want to have them cleaned, it is free. They are friendly and personable.
I love both of my rings. Whenever I want to have them cleaned, it is free. They are friendly and personable. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review Brooke! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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Grace
Wedding:
3/25/2011
5.0/5.0
Great selection of diamonds in every price range, great customer service!
Great selection of diamonds in every price range, great customer service!
Great selection of diamonds in every price range, great customer service! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Grace,

Thank you for the fantastic review! Congratulations on your wedding and thank you very much for choosing us!

Best,

Chris Jones
Shane Co.
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melissa
Wedding:
3/19/2011
5.0/5.0
We are very happy with our rings we picked out! They will size, engrave, clean, and polish all their jewelry for free for life! Not only that but if anything ever happens to a piece of jewelry they will fix it or replace it for you with no hassle! So no need to worry about getting your insurance company to cover your ring! Everyone has been super nice every time I've been there.
We are very happy with our rings we picked out! They will size, engrave, clean, and polish all their jewelry for free for Read more...
We are very happy with our rings we picked out! They will size, engrave, clean, and polish all their jewelry for free for life! Not only that but if anything ever happens to a piece of jewelry they will fix it or replace it for you with no hassle! So no need to worry about getting your insurance company to cover your ring! Everyone has been super nice every time I've been there. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Melissa,

Thanks so much for the great review, and congrats on your wedding! We're ecstatic that you are so happy with your rings!

Best,

Chris Jones
Shane Co.
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Allison
Wedding:
3/19/2011
5.0/5.0
Shane Co. is now my favorite place for jewelry! My husband got my engagement ring there and I was so impressed with the quality that we also got our wedding bands there. Then I bought my mom's mother of the bride pearl set there. So worth it with the quality and the lifetime warranty. I highly recommend!!!
Shane Co. is now my favorite place for jewelry! My husband got my engagement ring there and I was so impressed with the Read more...
Shane Co. is now my favorite place for jewelry! My husband got my engagement ring there and I was so impressed with the quality that we also got our wedding bands there. Then I bought my mom's mother of the bride pearl set there. So worth it with the quality and the lifetime warranty. I highly recommend!!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Allison!

Congratulations on your wedding and I'm happy that we are your favorite place for jewelry! Thanks for coming back for so many items, and we look forward to seeing you again. Thanks so much for the great review.

Best,

Chris Jones
Shane Co.
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Lennom136
Wedding:
3/19/2011
4.7/5.0
ShaneCo was a great experience. We love the rings and their no pressure sales made the whole experience very easy.
ShaneCo was a great experience. We love the rings and their no pressure sales made the whole experience very easy.
ShaneCo was a great experience. We love the rings and their no pressure sales made the whole experience very easy. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for choosing to get your rings with us and for leaving such a great review!

Best,

Chris Jones
Shane Co.
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JessieR933
Wedding:
3/13/2011
4.8/5.0
Love my wedding band. It is beautiful and perfect. It is unique and I got it at such a great price.
Love my wedding band. It is beautiful and perfect. It is unique and I got it at such a great price.
Love my wedding band. It is beautiful and perfect. It is unique and I got it at such a great price. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thank you so much for the great review. We're ecstatic that you love your wedding band. Of course, the fact that you feel it is beautiful and perfect is even better. Congrats on getting married a few days ago!

Best,
Chris
Shane Co.
chris.jones@shaneco.com
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Jesica
Wedding:
3/5/2011
5.0/5.0
I had never purchased fine jewelry before my engagement ring and had gone to several other jewelers before Shane Co. They had by far the largest selection and very knowledgable, friendly staff that immediatley attended to me. Their FREE LIFETIME MAINTENANCE and the fact that they will upgrade my ring in the future with full value of the sapphire made me feel like we were getting the best jewelry for the best price. I took my engagement ring in once before the wedding for routine maintenance and cleaning (free!) and it came back looing like new. In fact, better than new! Look at your freinds' tarnished, flat wedding rings-yours will NEVER look like that if you buy it at shane co with their free lifetime maintenance

I knew I wanted a sapphire engagment ring and this was the only store that actually had loose sapphires in store to choose from to build my ring! It is stunning!! I am always getting ooooos and aahhhs about my unique and sparkly ring.

and of course we went there for my wedding band and to have his heirloom band resized. I will never go anywhere else for fine jewelry! I am already building a wish list for my husband. Cant wait for Christmas!!!!
I had never purchased fine jewelry before my engagement ring and had gone to several other jewelers before Shane Co. They Read more...
I had never purchased fine jewelry before my engagement ring and had gone to several other jewelers before Shane Co. They had by far the largest selection and very knowledgable, friendly staff that immediatley attended to me. Their FREE LIFETIME MAINTENANCE and the fact that they will upgrade my ring in the future with full value of the sapphire made me feel like we were getting the best jewelry for the best price. I took my engagement ring in once before the wedding for routine maintenance and cleaning (free!) and it came back looing like new. In fact, better than new! Look at your freinds' tarnished, flat wedding rings-yours will NEVER look like that if you buy it at shane co with their free lifetime maintenance

I knew I wanted a sapphire engagment ring and this was the only store that actually had loose sapphires in store to choose from to build my ring! It is stunning!! I am always getting ooooos and aahhhs about my unique and sparkly ring.

and of course we went there for my wedding band and to have his heirloom band resized. I will never go anywhere else for fine jewelry! I am already building a wish list for my husband. Cant wait for Christmas!!!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Jesica,

Thank you so much for the fantastic review, and we're glad that we'll be able to take care of your jewelry needs to years to come. I'm happy to hear that you love your ring! Congratulations on your wedding, and if there is anything else we can do to help, please let us know!

Best,

Chris
Shane Co.
chris.jones@shaneco.com
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Jessica
Wedding:
2/27/2011
5.0/5.0
Shane Company is wonderful! We purchased my engagement ring at the Shane Company in Westminster, and purchased my band at the Shane Company off of Arapahoe Road. Both are beautiful rose gold pieces and were within our price range.

The week after my wedding, I noticed that my band, which is encircled halfway by small diamonds, was missing a diamond. We went to the Shane Company in Denver that night and, since they didn't have the correct materials to fix the ring (they needed rose gold wire), they found me a new, identical band, sized and soldered it to my engagement ring (something else I'd wanted done) in an hour and gave us a gift card to go out to dinner on them while we waited! Amazing service and beautiful jewelry!
Shane Company is wonderful! We purchased my engagement ring at the Shane Company in Westminster, and purchased my band at Read more...
Shane Company is wonderful! We purchased my engagement ring at the Shane Company in Westminster, and purchased my band at the Shane Company off of Arapahoe Road. Both are beautiful rose gold pieces and were within our price range.

The week after my wedding, I noticed that my band, which is encircled halfway by small diamonds, was missing a diamond. We went to the Shane Company in Denver that night and, since they didn't have the correct materials to fix the ring (they needed rose gold wire), they found me a new, identical band, sized and soldered it to my engagement ring (something else I'd wanted done) in an hour and gave us a gift card to go out to dinner on them while we waited! Amazing service and beautiful jewelry! Read less
Services Used: Jewelry
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theab
Wedding:
2/24/2011
5.0/5.0
We went to Shane after looking at jewelry stores in the mall a few times. The salespeople at Shane are super helpful and patient. They don't work on commission so they don't try to up-sell you, they really seem to want to help you find what you are looking for in your price range. Their service plan is also incredible. You could probably find a cheaper place but with Shane you know that if you lose your diamond they will replace it, and they can clean you ring for you while you wait. They also do the re-sizing super fast.
We went to Shane after looking at jewelry stores in the mall a few times. The salespeople at Shane are super helpful and Read more...
We went to Shane after looking at jewelry stores in the mall a few times. The salespeople at Shane are super helpful and patient. They don't work on commission so they don't try to up-sell you, they really seem to want to help you find what you are looking for in your price range. Their service plan is also incredible. You could probably find a cheaper place but with Shane you know that if you lose your diamond they will replace it, and they can clean you ring for you while you wait. They also do the re-sizing super fast. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

Thanks for the great review! I'm really happy to hear that you had such a fantastic experience with us. I wanted to also say thank you so much for choosing to buy your engagement ring with us! Congratulations on your wedding!

Best,

Chris Jones
Shane Co.
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KandTO'Donnell
Wedding:
2/19/2011
5.0/5.0
Great quality! Great prices and amazing staff! We couldn't be happier and will be sure to reffer friends and family!
Great quality! Great prices and amazing staff! We couldn't be happier and will be sure to reffer friends and family!
Great quality! Great prices and amazing staff! We couldn't be happier and will be sure to reffer friends and family! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello! Thank you for the amazing review! We are ecstatic that you are so happy with your purchase, and cannot thank you enough for the word-of-mouth referrals.

Best,
Chris
Shane Co.
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ebeth
Wedding:
1/22/2011
5.0/5.0
Love my engagement ring from Shane Co.! The selection here is wonderful.
Love my engagement ring from Shane Co.! The selection here is wonderful.
Love my engagement ring from Shane Co.! The selection here is wonderful. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Congratulations on your engagement! Thanks for the fantastic review and for shopping with us!
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jcdallas71
Wedding:
1/15/2011
5.0/5.0
It was exactly what we ordered.
It was exactly what we ordered.
It was exactly what we ordered. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much! This sort of review is exactly the sort of review we like to read! Congratulations on your marriage!

Best,

Chris
Shane Co.
chris.jones@shaneco.com
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Kristina & Andy
Wedding:
1/15/2011
5.0/5.0
We got both my wedding set as well as my husband's ring from Shane Co. and we are so pleased we went with them. Not only were they very reasonably priced, but they have beautiful and unique rings and they have the BEST service. I love that I can bring my ring in anytime to get it cleaned, engraved, re-plated, sized, etc., and it is FREE everytime!
We got both my wedding set as well as my husband's ring from Shane Co. and we are so pleased we went with them. Not only Read more...
We got both my wedding set as well as my husband's ring from Shane Co. and we are so pleased we went with them. Not only were they very reasonably priced, but they have beautiful and unique rings and they have the BEST service. I love that I can bring my ring in anytime to get it cleaned, engraved, re-plated, sized, etc., and it is FREE everytime! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for the great review! We love that you can bring in your ring anytime as well. Hope to see you soon.
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meganbreanne
Wedding:
1/11/2011
4.6/5.0
I love my ring! My fiancée really made a wonderful decision when he went to Shane Co. They were very professional and found exactly what I wanted. It is a one of a kind ring so I know no one else will have it :).
I love my ring! My fiancée really made a wonderful decision when he went to Shane Co. They were very professional and Read more...
I love my ring! My fiancée really made a wonderful decision when he went to Shane Co. They were very professional and found exactly what I wanted. It is a one of a kind ring so I know no one else will have it :). Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello!

We're so happy that are happy with your rings! Congratulations on your wedding yesterday!

Best,

Chris
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avababa
Wedding:
10/30/2010
4.6/5.0
Had a great time working with Shane Co. They answered all my questions and I didn't feel rushed at all. My engagement ring and both of our wedding bands came from Shane. It was a great experience.
Had a great time working with Shane Co. They answered all my questions and I didn't feel rushed at all. My engagement ring Read more...
Had a great time working with Shane Co. They answered all my questions and I didn't feel rushed at all. My engagement ring and both of our wedding bands came from Shane. It was a great experience. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Extremely happy that you had such a great experience with us. Thank you for sharing it with everyone!

Best,

Chris
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liliamenconi
Wedding:
10/23/2010
5.0/5.0
We got our engagement and wedding rings from Shane. We've since purchased more jewelry and feel that they are our jewelers for life.
We got our engagement and wedding rings from Shane. We've since purchased more jewelry and feel that they are our jewelers Read more...
We got our engagement and wedding rings from Shane. We've since purchased more jewelry and feel that they are our jewelers for life. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for letting us take care of you! We look forward to seeing you for a lifetime! Thanks for the great review, and for sharing your experience with everyone.

Best,

Chris
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Sarah
Wedding:
10/22/2010
4.9/5.0
What can I say? They are great. I had my dimond reset into a new setting, it was beautiful and very affordable. I love it of course.
What can I say? They are great. I had my dimond reset into a new setting, it was beautiful and very affordable. I love it Read more...
What can I say? They are great. I had my dimond reset into a new setting, it was beautiful and very affordable. I love it of course. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

What can we say? Thank you for saying that we're great! We're so glad that we were able to help you out!

Best,

Chris
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Stephanie
Wedding:
10/22/2010
5.0/5.0
I love my engagement & wedding ring from Shane!!!
I even knocked a stone out and they asked no questions, took it back and replaced the stone in 2 days. So happy, I had an excellent experience with my sales person Wendy and I want to thank her for everything and referring me to my wedding photographer Panache Louisville Photography and to my Patricia Smyth of Floyd Knobs for making my beautiful wedding cake.
I had a blessed day and it started with the ring from Shane's!
I love my engagement & wedding ring from Shane!!!
I even knocked a stone out and they asked no questions, took it back Read more...
I love my engagement & wedding ring from Shane!!!
I even knocked a stone out and they asked no questions, took it back and replaced the stone in 2 days. So happy, I had an excellent experience with my sales person Wendy and I want to thank her for everything and referring me to my wedding photographer Panache Louisville Photography and to my Patricia Smyth of Floyd Knobs for making my beautiful wedding cake.
I had a blessed day and it started with the ring from Shane's! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you very much for the great review! I'm also happy to hear that we were able to fix your ring so quickly, and that you had such a great experience. Thank you for sharing it with everyone!

Best,

Chris
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ErynneLynn
Wedding:
10/16/2010
4.1/5.0
Nice jewelry - staff is nice once you start talking to them but there is definitely a feeling that I don't belong when I walk in... generally helpful.. I still think that he spent to much on the ring - even though it is "ME" and I love it...
otherwise a decent experience with them.
Nice jewelry - staff is nice once you start talking to them but there is definitely a feeling that I don't belong when I Read more...
Nice jewelry - staff is nice once you start talking to them but there is definitely a feeling that I don't belong when I walk in... generally helpful.. I still think that he spent to much on the ring - even though it is "ME" and I love it...
otherwise a decent experience with them. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the nice review on Wedding Wire. I'm sorry that you didn't feel like you belonged when you walked in the store. I can assure you, everyone is welcome, no matter what they plan on spending. It is up to us to prove to you why we are worthy of your business, not the the other way around. I hope that in the future we can live up to our end of that deal. Thank you for your business, and I sincerely hope we see you in the future.

Best,

Chris
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Michelle
Wedding:
10/16/2010
5.0/5.0
The only stipulation I had on my ring was that it be from Shane Co.
I've been listening to Tom Shane on the radio since I can remember, and am so glad we went there for my ring. The woman helping us was friendly, and when she had to exchange the diamond multiple times to make sure we were in our price range, she was still friendly and courteous.
The only stipulation I had on my ring was that it be from Shane Co.
I've been listening to Tom Shane on the radio Read more...
The only stipulation I had on my ring was that it be from Shane Co.
I've been listening to Tom Shane on the radio since I can remember, and am so glad we went there for my ring. The woman helping us was friendly, and when she had to exchange the diamond multiple times to make sure we were in our price range, she was still friendly and courteous. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi Michelle,

Thanks for the great review! Our only stipulation is that you are happy, and we're glad that you walked away feeling happy! Thanks again.

Best,

Chris
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Nicole
Wedding:
10/16/2010
4.9/5.0
We were very happy with both our engagement ring and wedding bands. They have great service and good quality diamonds. They have free service plans so i can always go in and get my ring cleaned or re-coated for free.
We were very happy with both our engagement ring and wedding bands. They have great service and good quality diamonds. Read more...
We were very happy with both our engagement ring and wedding bands. They have great service and good quality diamonds. They have free service plans so i can always go in and get my ring cleaned or re-coated for free. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review, and for sharing your experiences with everyone! We look forward to seeing you soon.

Best,

Chris
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cnichols
Wedding:
10/9/2010
4.8/5.0
Great staff to help. Willing to work in all price ranges.
Great staff to help. Willing to work in all price ranges.
Great staff to help. Willing to work in all price ranges. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review! We really appreciate you shopping with us.

Best,

Chris
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Jill
Wedding:
10/9/2010
2.9/5.0
Not so impressed with Shane. We are a gay couple that went in looking for rings, and they took forever to actually help us. In fact, several people came in after us that were helped before us. There is one lady we worked with who was very nice, but most of them seemed pretty uncomfortable with us being there. I did end up getting my ring from there, which is very pretty.
Not so impressed with Shane. We are a gay couple that went in looking for rings, and they took forever to actually help Read more...
Not so impressed with Shane. We are a gay couple that went in looking for rings, and they took forever to actually help us. In fact, several people came in after us that were helped before us. There is one lady we worked with who was very nice, but most of them seemed pretty uncomfortable with us being there. I did end up getting my ring from there, which is very pretty. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

I would like to sincerely apologize that you felt at all uncomfortable while in our store. At Shane Co. we pride ourselves on providing each and every customer the same exceptional, personalized service, and we are disappointed to have fallen short of our standards during your visit. Your experience will be discussed both at the store that you visited and at the home office. Thank you very much for your candid review and should you have any other comments or suggestions I would be happy to read them. Feel free to email me at chris.jones@shaneco.com, or simply respond here. Thank you again for your time.
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Raquel
Wedding:
9/25/2010
4.5/5.0
Great value for the product received. Good warranty program.
Great value for the product received. Good warranty program.
Great value for the product received. Good warranty program. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review!

Best,

Chris
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Chris and Katie
Wedding:
7/17/2010
5.0/5.0
The Shane Company is wonderful. Not only did I get an absolutely beautiful diamond, but we got a great price with great options. Highly recommend!
The Shane Company is wonderful. Not only did I get an absolutely beautiful diamond, but we got a great price with great Read more...
The Shane Company is wonderful. Not only did I get an absolutely beautiful diamond, but we got a great price with great options. Highly recommend! Read less
Services Used: Jewelry
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bierrac
Wedding:
6/5/2010
5.0/5.0
My husband got my engagement ring, wedding band, and pearl bracelet at the Shane Co. for me. I got his wedding band from there as well. They worked with our budgets and helped us find the perfect jewelery!
My husband got my engagement ring, wedding band, and pearl bracelet at the Shane Co. for me. I got his wedding band from Read more...
My husband got my engagement ring, wedding band, and pearl bracelet at the Shane Co. for me. I got his wedding band from there as well. They worked with our budgets and helped us find the perfect jewelery! Read less
Services Used: Jewelry
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Shanleigh1111
Wedding:
6/5/2010
3.5/5.0
At first we really like Shane Co. It is definitely a nice place, and the value is good, but we did have an issue. We got my engagement and wedding rings sautered before the wedding so that I wouldn't have to go without it after I was married. My fiancé dropped it off on the Tuesday before our wedding and was told it would be done in a day or two - no problem. It was a super hectic week, and my fiancé was not able to go pick it up until Friday (the day before the wedding). It was about 4 pm, and the jeweler said it was not done!! Of course we panicked. My mother in-law had to go back up there a few hours later to get it and ended up being 45 minutes late to the rehearsal dinner because of it. We had no problems before this, but thought it was very unprofessional, and caused unnecessary stress. They did send us a $25 AMEX gift card though for the trouble. Just something to think about...
At first we really like Shane Co. It is definitely a nice place, and the value is good, but we did have an issue. We got Read more...
At first we really like Shane Co. It is definitely a nice place, and the value is good, but we did have an issue. We got my engagement and wedding rings sautered before the wedding so that I wouldn't have to go without it after I was married. My fiancé dropped it off on the Tuesday before our wedding and was told it would be done in a day or two - no problem. It was a super hectic week, and my fiancé was not able to go pick it up until Friday (the day before the wedding). It was about 4 pm, and the jeweler said it was not done!! Of course we panicked. My mother in-law had to go back up there a few hours later to get it and ended up being 45 minutes late to the rehearsal dinner because of it. We had no problems before this, but thought it was very unprofessional, and caused unnecessary stress. They did send us a $25 AMEX gift card though for the trouble. Just something to think about... Read less
Services Used: Jewelry
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Fai
Wedding:
5/31/2010
5.0/5.0
I am very pleased with Shane Co.I never dreamed of wearing real diamonds of this quality on my wedding day. I was so impressed with the beauty and quality of jewelry for such a low cost. I received so many complements all night. I am looking forward to using Shane Co for my next social event or party. I would highly recommend Adorn Brides to anyone!
I am very pleased with Shane Co.I never dreamed of wearing real diamonds of this quality on my wedding day. I was so Read more...
I am very pleased with Shane Co.I never dreamed of wearing real diamonds of this quality on my wedding day. I was so impressed with the beauty and quality of jewelry for such a low cost. I received so many complements all night. I am looking forward to using Shane Co for my next social event or party. I would highly recommend Adorn Brides to anyone! Read less
Services Used: Jewelry
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A.Mountain.Bride
Wedding:
5/30/2010
4.0/5.0
My fiance selected a lovely diamond ring, similar to an eternity ring, yet the diamonds don't reach all the way around. This design ended up being perfect for me, since I've had to have it resized numerous times! Every time I take it in, the people are so very kind and helpful. The best part is when I get my ring back and it's SUPER sparkly and clean!
My fiance selected a lovely diamond ring, similar to an eternity ring, yet the diamonds don't reach all the way around. Read more...
My fiance selected a lovely diamond ring, similar to an eternity ring, yet the diamonds don't reach all the way around. This design ended up being perfect for me, since I've had to have it resized numerous times! Every time I take it in, the people are so very kind and helpful. The best part is when I get my ring back and it's SUPER sparkly and clean! Read less
Services Used: Jewelry
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springbride
Wedding:
5/29/2010
4.5/5.0
Love that adjustments are free
Love that adjustments are free
Love that adjustments are free Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hi!

Thank you for your great review! Thank you for choosing us, and we look forward to seeing you soon!

Best,

Chris
Shane Co.
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Ashtin
Wedding:
5/18/2010
5.0/5.0
You know what they say in the commercial! They say that it's worth the drive, and that she'll love it. In-case she doesn't, you can exchange it. It's an AMAZING service, and I highly recommend the Shane Company to all of my bachelor friends. My wife LOVED IT
You know what they say in the commercial! They say that it's worth the drive, and that she'll love it. In-case she Read more...
You know what they say in the commercial! They say that it's worth the drive, and that she'll love it. In-case she doesn't, you can exchange it. It's an AMAZING service, and I highly recommend the Shane Company to all of my bachelor friends. My wife LOVED IT Read less
Services Used: Jewelry
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Felicia
Wedding:
5/7/2010
0.8/5.0
Im sure they are fine when they are trying to sell ..however when my wedding band fell apart ( center rack of diamonds fell out ) they didnt seem to care..After they raised the price of the ring $400, they offered me a credit for $500..so i really only get a $100 credit towards new one when all is said and done..They dont back their product...and this is the 2nd item from them that fell apart on me!! Brides should RUN
Im sure they are fine when they are trying to sell ..however when my wedding band fell apart ( center rack of diamonds Read more...
Im sure they are fine when they are trying to sell ..however when my wedding band fell apart ( center rack of diamonds fell out ) they didnt seem to care..After they raised the price of the ring $400, they offered me a credit for $500..so i really only get a $100 credit towards new one when all is said and done..They dont back their product...and this is the 2nd item from them that fell apart on me!! Brides should RUN Read less
Services Used: Jewelry
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Kara
Wedding:
4/17/2010
4.3/5.0
I found my dream ring at Shane co. It took me about a month to save up for this large purchase however I went back a few times in the meantime to make sure I was dead set on this style. When I finally went back to purchase the ring, the price had gone up. I was really upset, however the staff worked with me and I was able to purchase my dream ring. After the purchase; everyone was extremely helpful as well and I was able to pick up my sized ring in two days!
I found my dream ring at Shane co. It took me about a month to save up for this large purchase however I went back a few Read more...
I found my dream ring at Shane co. It took me about a month to save up for this large purchase however I went back a few times in the meantime to make sure I was dead set on this style. When I finally went back to purchase the ring, the price had gone up. I was really upset, however the staff worked with me and I was able to purchase my dream ring. After the purchase; everyone was extremely helpful as well and I was able to pick up my sized ring in two days! Read less
Services Used: Jewelry
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kaitlinhunter
Wedding:
4/9/2010
4.1/5.0
very helpful in educating us about diamonds and ring care.
very helpful in educating us about diamonds and ring care.
very helpful in educating us about diamonds and ring care. Read less
Services Used: Jewelry
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Joseph
Wedding:
4/9/2010
5.0/5.0
I received my engagement ring from Shane Co, and absolutely love it.I received many many compliments, and it was above my fiance's expectations when he placed the order.Thanks for the great service!Highly recommend!
I received my engagement ring from Shane Co, and absolutely love it.I received many many compliments, and it was above my Read more...
I received my engagement ring from Shane Co, and absolutely love it.I received many many compliments, and it was above my fiance's expectations when he placed the order.Thanks for the great service!Highly recommend! Read less
Services Used: Jewelry
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Greg
Wedding:
3/27/2010
5.0/5.0
Very friendly and beautiful jewlery selection. My husband picked out a basic solitare diamond ring and wanted to do the wrap around band for the wedding band. It turned out SO beautiful!
Very friendly and beautiful jewlery selection. My husband picked out a basic solitare diamond ring and wanted to do the Read more...
Very friendly and beautiful jewlery selection. My husband picked out a basic solitare diamond ring and wanted to do the wrap around band for the wedding band. It turned out SO beautiful! Read less
Services Used: Jewelry
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Paula
Wedding:
3/27/2010
5.0/5.0
My father actually got me a diamond necklace for my high school graduation present, and I was amazed by the beauty of it. ShaneCo was the very first place my fiance then and I went to find a ring, and it ended up being the only one too. The staff who helped us were extremely easy to talk with, and they really knew their selection and what people liked.
My father actually got me a diamond necklace for my high school graduation present, and I was amazed by the beauty of it. Read more...
My father actually got me a diamond necklace for my high school graduation present, and I was amazed by the beauty of it. ShaneCo was the very first place my fiance then and I went to find a ring, and it ended up being the only one too. The staff who helped us were extremely easy to talk with, and they really knew their selection and what people liked. Read less
Services Used: Jewelry
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Shannon
Wedding:
8/9/2009
5.0/5.0
Shane Co. has a very knowledgeable staff who was eager to answer all of our questions. Their selection is unbeatable, and prices that are very realistic. It was easy to stay in our price range, and still get exactly what we wanted.
Shane Co. has a very knowledgeable staff who was eager to answer all of our questions. Their selection is unbeatable, and Read more...
Shane Co. has a very knowledgeable staff who was eager to answer all of our questions. Their selection is unbeatable, and prices that are very realistic. It was easy to stay in our price range, and still get exactly what we wanted. Read less
Services Used: Jewelry
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Vicky
Wedding:
7/2/2009
5.0/5.0
The rings that we picked from the Shane Company were perfect. They also cleaned and resized our rings for free a week before the wedding.
The rings that we picked from the Shane Company were perfect. They also cleaned and resized our rings for free a week Read more...
The rings that we picked from the Shane Company were perfect. They also cleaned and resized our rings for free a week before the wedding. Read less
Services Used: Jewelry
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erinn1916
Wedding:
6/27/2009
4.8/5.0
Customer Service is great. Tons of options for weddign bands & engagement rings.
Customer Service is great. Tons of options for weddign bands & engagement rings.
Customer Service is great. Tons of options for weddign bands & engagement rings. Read less
Services Used: Jewelry
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dubious2515
Wedding:
6/27/2009
4.8/5.0
Very professional! Willing to work with you every step of the way. They worked with my budget and helped me find the perfect match! Will buy from again!
Very professional! Willing to work with you every step of the way. They worked with my budget and helped me find the Read more...
Very professional! Willing to work with you every step of the way. They worked with my budget and helped me find the perfect match! Will buy from again! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the great review! We look forward to you stopping in the store again soon.

Best,

Chris
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Cutiebatudie247
Wedding:
6/25/2009
5.0/5.0
THEY HELPED ME FIND THE PERFECT RING FOR MY HUSBAND AND WERE EXTREMELY HELPFUL
THEY HELPED ME FIND THE PERFECT RING FOR MY HUSBAND AND WERE EXTREMELY HELPFUL
THEY HELPED ME FIND THE PERFECT RING FOR MY HUSBAND AND WERE EXTREMELY HELPFUL Read less
Services Used: Jewelry
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Stephanie
Wedding:
6/20/2009
4.9/5.0
wonderful jewelry and fair policies!
wonderful jewelry and fair policies!
wonderful jewelry and fair policies! Read less
Services Used: Jewelry
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Emi Jo
Wedding:
6/20/2009
5.0/5.0
They don't work on commission so all of our interactions were genuine and helpful!
They don't work on commission so all of our interactions were genuine and helpful!
They don't work on commission so all of our interactions were genuine and helpful! Read less
Services Used: Jewelry
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wddbrd09
Wedding:
6/20/2009
5.0/5.0
I wouldn't go ANYWHERE else to purchase jewelry...especially for an engagement ring/wedding bands! We received exceptional service everytime we went no matter who helped us! I loved how they didn't pressure to buy just something or what they wanted us to buy. The staff at Walnut Creek location was very knowledgable and helpful! The best thing...they don't charge to clean your jewlery or for any work that needs to be done. I've noticed that most work can be done onsite and even while you wait sometimes if they aren't too busy! I LOVE SHANE CO!!!!
I wouldn't go ANYWHERE else to purchase jewelry...especially for an engagement ring/wedding bands! We received exceptional Read more...
I wouldn't go ANYWHERE else to purchase jewelry...especially for an engagement ring/wedding bands! We received exceptional service everytime we went no matter who helped us! I loved how they didn't pressure to buy just something or what they wanted us to buy. The staff at Walnut Creek location was very knowledgable and helpful! The best thing...they don't charge to clean your jewlery or for any work that needs to be done. I've noticed that most work can be done onsite and even while you wait sometimes if they aren't too busy! I LOVE SHANE CO!!!! Read less
Services Used: Jewelry
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tkcronk
Wedding:
6/13/2009
4.7/5.0
Shane Co really worked with my fiance and I to give us what we wanted, and in a timely manor. We were both very happy with our rings, and their service even after our wedding is fantastic! I can take my ring in anytime, WITHOUT an appointment, and they'll clean my ring within minutes! I loved working with Shane Co because I knew where my diamond was coming from, and I knew the service would be beyond what I expected!
Shane Co really worked with my fiance and I to give us what we wanted, and in a timely manor. We were both very happy with Read more...
Shane Co really worked with my fiance and I to give us what we wanted, and in a timely manor. We were both very happy with our rings, and their service even after our wedding is fantastic! I can take my ring in anytime, WITHOUT an appointment, and they'll clean my ring within minutes! I loved working with Shane Co because I knew where my diamond was coming from, and I knew the service would be beyond what I expected! Read less
Services Used: Jewelry
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Holly
Wedding:
6/6/2009
5.0/5.0
My husband got my wedding band from Shane Co. I LOVE it and get so many compliments!
My husband got my wedding band from Shane Co. I LOVE it and get so many compliments!
My husband got my wedding band from Shane Co. I LOVE it and get so many compliments! Read less
Services Used: Jewelry
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lala1112
Wedding:
6/6/2009
4.6/5.0
I love my unique wedding set that my fianace bought at Shane Company. It is perfect! From what he has told me, they were great to deal with and stayed right in his price point. The friendly staff made it easy to take care of his buying needs and were easy to deal with when I came back to get my rings soldered together after the wedding.
I love my unique wedding set that my fianace bought at Shane Company. It is perfect! From what he has told me, they were Read more...
I love my unique wedding set that my fianace bought at Shane Company. It is perfect! From what he has told me, they were great to deal with and stayed right in his price point. The friendly staff made it easy to take care of his buying needs and were easy to deal with when I came back to get my rings soldered together after the wedding. Read less
Services Used: Jewelry
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Jenny
Wedding:
6/6/2009
5.0/5.0
We had a great experience working with Shane Co. Their salespeople do not work on commission (we were told) so we never felt pressured to buy. Many jewelry stores we visited were not nearly as informative and we left feeling like we were about to be swindled. Shane Co. gave us a very personable and educating experience and we knew it was a good decision to use them. Their free service plan and guarantees are excellent and we will definitely continue to use them for all our needs.
We had a great experience working with Shane Co. Their salespeople do not work on commission (we were told) so we never Read more...
We had a great experience working with Shane Co. Their salespeople do not work on commission (we were told) so we never felt pressured to buy. Many jewelry stores we visited were not nearly as informative and we left feeling like we were about to be swindled. Shane Co. gave us a very personable and educating experience and we knew it was a good decision to use them. Their free service plan and guarantees are excellent and we will definitely continue to use them for all our needs. Read less
Services Used: Jewelry
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ameliz
Wedding:
6/1/2009
5.0/5.0
We had excellent service at Shane Co. - beautiful rings, no pressure to buy something over our budget - very pleased.
We had excellent service at Shane Co. - beautiful rings, no pressure to buy something over our budget - very pleased.
We had excellent service at Shane Co. - beautiful rings, no pressure to buy something over our budget - very pleased. Read less
Services Used: Jewelry
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me2rean
Wedding:
5/31/2009
2.2/5.0
We bought my engagement ring and wedding band here. We never felt like anyone wanted to help us, the people who we asked to see rings would grab the ring then walk away. After we finally decided on the rings and diamond, they told us it would be ready at a certain time. We went back on the day we were told, and they didn't have it ready. We were told it would be ready in two days (without so much as an apology!), so we came back a different day. The wedding band wasn't even sized down, and the diamond was placed crooked in the setting of the engagement ring. They did fix the problems, but since we live an hour away, it was a huge inconvience for us. Do not go here for the customer service!!
We bought my engagement ring and wedding band here. We never felt like anyone wanted to help us, the people who we asked Read more...
We bought my engagement ring and wedding band here. We never felt like anyone wanted to help us, the people who we asked to see rings would grab the ring then walk away. After we finally decided on the rings and diamond, they told us it would be ready at a certain time. We went back on the day we were told, and they didn't have it ready. We were told it would be ready in two days (without so much as an apology!), so we came back a different day. The wedding band wasn't even sized down, and the diamond was placed crooked in the setting of the engagement ring. They did fix the problems, but since we live an hour away, it was a huge inconvience for us. Do not go here for the customer service!! Read less
Services Used: Jewelry
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HannahJune
Wedding:
5/30/2009
4.6/5.0
My husband believes that Shane Co is a bit overpriced. I've had nothing but great experiences with Shane Co and trust them with my jewelry and future purchases!
My husband believes that Shane Co is a bit overpriced. I've had nothing but great experiences with Shane Co and trust them Read more...
My husband believes that Shane Co is a bit overpriced. I've had nothing but great experiences with Shane Co and trust them with my jewelry and future purchases! Read less
Services Used: Jewelry
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ER
Wedding:
5/30/2009
5.0/5.0
Shane Co. continues to amaze me. My husband bought my engagement ring through them, and we noticed a small diamond missing right after the proposal. They fixed it one day (free of charge!), and it looked as sparkling as when we first picked it out. We loved them so much, we purchased both of our bands there. Every time I go in, they clean my rings, and I get even more compliments for the weeks that follow the cleanings. The greatest thing is that they do not work on commission, so they have more fun with you and you never feel pressured. I love the staff, and their selections are unique. I have never seen anyone else with my engagement ring, and I love that feeling. I will continue to choose them in the future for any luxury jewelry needs.
Shane Co. continues to amaze me. My husband bought my engagement ring through them, and we noticed a small diamond missing Read more...
Shane Co. continues to amaze me. My husband bought my engagement ring through them, and we noticed a small diamond missing right after the proposal. They fixed it one day (free of charge!), and it looked as sparkling as when we first picked it out. We loved them so much, we purchased both of our bands there. Every time I go in, they clean my rings, and I get even more compliments for the weeks that follow the cleanings. The greatest thing is that they do not work on commission, so they have more fun with you and you never feel pressured. I love the staff, and their selections are unique. I have never seen anyone else with my engagement ring, and I love that feeling. I will continue to choose them in the future for any luxury jewelry needs. Read less
Services Used: Jewelry
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Angie
Wedding:
5/30/2009
5.0/5.0
Shane Co. offers great customer service, as well as a huge showroom of wedding rings to choose from.
Shane Co. offers great customer service, as well as a huge showroom of wedding rings to choose from.
Shane Co. offers great customer service, as well as a huge showroom of wedding rings to choose from. Read less
Services Used: Jewelry
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Christine&Adrian
Wedding:
5/23/2009
5.0/5.0
Great customer service and jewelry is spectacular.
Great customer service and jewelry is spectacular.
Great customer service and jewelry is spectacular. Read less
Services Used: Jewelry
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bella8
Wedding:
5/9/2009
4.2/5.0
Beautiful rings and great price and warranty..
Beautiful rings and great price and warranty..
Beautiful rings and great price and warranty.. Read less
Services Used: Jewelry
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I<3Diamonds
Wedding:
5/6/2009
2.0/5.0
I was impressed with The Shane Co.'s professionalism. However, it felt like all that charm was just a bunch of BS to convince me to buy a pos diamond. Yes, their settings are affordable. But, their stones are horrific! They tried to sell me a radiant cut stone that they said was "well cut" which even to my lay-persons eye had a horrible cut. It had a visible bow tie. Long story, but look it up if your buying a radiant cut. Its bad. They were asking $6000 for a stone I found on the internet (exact specs) for $3500. The $2500 difference, IMO, does not a lifetime guarantee make. Buyer beware and educate yourself. Your home owners will insure your diamond even after the shane co goes out of business. Amongst other things, I was not impressed enough to shell out my hard earned money and business to them.
I was impressed with The Shane Co.'s professionalism. However, it felt like all that charm was just a bunch of BS to Read more...
I was impressed with The Shane Co.'s professionalism. However, it felt like all that charm was just a bunch of BS to convince me to buy a pos diamond. Yes, their settings are affordable. But, their stones are horrific! They tried to sell me a radiant cut stone that they said was "well cut" which even to my lay-persons eye had a horrible cut. It had a visible bow tie. Long story, but look it up if your buying a radiant cut. Its bad. They were asking $6000 for a stone I found on the internet (exact specs) for $3500. The $2500 difference, IMO, does not a lifetime guarantee make. Buyer beware and educate yourself. Your home owners will insure your diamond even after the shane co goes out of business. Amongst other things, I was not impressed enough to shell out my hard earned money and business to them. Read less
Services Used: Jewelry
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Tess
Wedding:
5/3/2009
5.0/5.0
My fiance found the ring of my dreams at Shane Co. They bent over backwards to get the very last setting the company had for me. I get compliments on my ring everyday and I love it! We also got our wedding bands there. I am so happy with what we got. The prices are reasonable and the employees are magnificent.
My fiance found the ring of my dreams at Shane Co. They bent over backwards to get the very last setting the company had Read more...
My fiance found the ring of my dreams at Shane Co. They bent over backwards to get the very last setting the company had for me. I get compliments on my ring everyday and I love it! We also got our wedding bands there. I am so happy with what we got. The prices are reasonable and the employees are magnificent. Read less
Services Used: Jewelry
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MayBride2009
Wedding:
5/2/2009
5.0/5.0
They helped us so much and were so cooperative and helpful when I had a very specific idea in mind for my wedding band. It turned out beautiful, and they did a fantastic job! I love it!
They helped us so much and were so cooperative and helpful when I had a very specific idea in mind for my wedding band. It Read more...
They helped us so much and were so cooperative and helpful when I had a very specific idea in mind for my wedding band. It turned out beautiful, and they did a fantastic job! I love it! Read less
Services Used: Jewelry
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jclark1112
Wedding:
4/25/2009
4.8/5.0
Our experience with Shane Company was outstanding. We never felt pressured to buy and the salespeople let us take our time and find our perfect bands. When we picked out my husband's ring, they gave us the wrong mm band and promptly took it back and got us the correct one. They cleaned my engagement ring and wedding band before we left for our out of town wedding and had it ready when I needed it to be. We will definitely do business with them again.
Our experience with Shane Company was outstanding. We never felt pressured to buy and the salespeople let us take our time Read more...
Our experience with Shane Company was outstanding. We never felt pressured to buy and the salespeople let us take our time and find our perfect bands. When we picked out my husband's ring, they gave us the wrong mm band and promptly took it back and got us the correct one. They cleaned my engagement ring and wedding band before we left for our out of town wedding and had it ready when I needed it to be. We will definitely do business with them again. Read less
Services Used: Jewelry
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tn_vols_lover
Wedding:
4/25/2009
5.0/5.0
I got engaged a year and a half ago and I go into Shane Co. about once a month. They are so friendly. They clean my ring every time I go. They inspect it to make sure all is well. They do their job to the highest standards and it shows. They know me and I know them and it all started with a question. I would recommend Shane Co. to anybody who is looking for high quality jewelry and service. They feel like a family jeweler.
I got engaged a year and a half ago and I go into Shane Co. about once a month. They are so friendly. They clean my ring Read more...
I got engaged a year and a half ago and I go into Shane Co. about once a month. They are so friendly. They clean my ring every time I go. They inspect it to make sure all is well. They do their job to the highest standards and it shows. They know me and I know them and it all started with a question. I would recommend Shane Co. to anybody who is looking for high quality jewelry and service. They feel like a family jeweler. Read less
Services Used: Jewelry
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purplepaw
Wedding:
4/25/2009
4.8/5.0
They were great, timely and very accomodating. The only thing that bugged me was I could only get a few letters engraved on my husbands ring because they only offer one type of font. Other than that no complaints
They were great, timely and very accomodating. The only thing that bugged me was I could only get a few letters engraved Read more...
They were great, timely and very accomodating. The only thing that bugged me was I could only get a few letters engraved on my husbands ring because they only offer one type of font. Other than that no complaints Read less
Services Used: Jewelry
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S
Wedding:
4/24/2009
5.0/5.0
My husband and I came here to get our wedding bands. Great customer service! We just wanted simple 14k white gold wedding bands and they had exactly what we were looking for.
My husband and I came here to get our wedding bands. Great customer service! We just wanted simple 14k white gold wedding Read more...
My husband and I came here to get our wedding bands. Great customer service! We just wanted simple 14k white gold wedding bands and they had exactly what we were looking for. Read less
Services Used: Jewelry
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dpksh
Wedding:
4/17/2009
5.0/5.0
We got all our rings from ShaneCo and were/are very pleased with their service. Very polite everytime we come in and a pleasure to work with. I would never go anywhere else to get fine jewelry again.
We got all our rings from ShaneCo and were/are very pleased with their service. Very polite everytime we come in and a Read more...
We got all our rings from ShaneCo and were/are very pleased with their service. Very polite everytime we come in and a pleasure to work with. I would never go anywhere else to get fine jewelry again. Read less
Services Used: Jewelry
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loveastoria
Wedding:
4/5/2009
5.0/5.0
I will never buy jewelry anywhere else ever again. ShaneCo staff are wonderful, helpful, non-threatening people. They didn't rush us or pressure us to buy. They showed us lots of options, and even when I couldn't explain exactly what I wanted, they found the perfect ring anyway.
I will never buy jewelry anywhere else ever again. ShaneCo staff are wonderful, helpful, non-threatening people. They Read more...
I will never buy jewelry anywhere else ever again. ShaneCo staff are wonderful, helpful, non-threatening people. They didn't rush us or pressure us to buy. They showed us lots of options, and even when I couldn't explain exactly what I wanted, they found the perfect ring anyway. Read less
Services Used: Jewelry
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misspriss
Wedding:
4/4/2009
5.0/5.0
Exceptional Service for any budget
Exceptional Service for any budget
Exceptional Service for any budget Read less
Services Used: Jewelry
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Rebecca Zarza
Wedding:
4/4/2009
4.6/5.0
Shane Co was the perfect place to pick your ring/setting. The diamonds were very reasonable and the set up is designed so you can easily see all the settings and all the diamonds (and other stones) separately. Wouldn't recommend Sat since they are very busy.
Shane Co was the perfect place to pick your ring/setting. The diamonds were very reasonable and the set up is designed so Read more...
Shane Co was the perfect place to pick your ring/setting. The diamonds were very reasonable and the set up is designed so you can easily see all the settings and all the diamonds (and other stones) separately. Wouldn't recommend Sat since they are very busy. Read less
Services Used: Jewelry
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Caitlin
Wedding:
4/4/2009
3.8/5.0
The Shane co. near where we lived closed down, they were GREAT there...but we started having to go to the Kennesaw location and the employees there were not as friendly.
The Shane co. near where we lived closed down, they were GREAT there...but we started having to go to the Kennesaw Read more...
The Shane co. near where we lived closed down, they were GREAT there...but we started having to go to the Kennesaw location and the employees there were not as friendly. Read less
Services Used: Jewelry
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deandra
Wedding:
3/27/2009
5.0/5.0
Great job on both our rings thank you!
Great job on both our rings thank you!
Great job on both our rings thank you! Read less
Services Used: Jewelry
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walter1
Wedding:
3/21/2009
5.0/5.0
love my ring!!!!
love my ring!!!!
love my ring!!!! Read less
Services Used: Jewelry
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ghsffasluster
Wedding:
3/21/2009
4.8/5.0
The Shane company is always very helpful, and the full warranty is worth it's weight in gold. In two years I have had my ring repaired and re-dipped three times- all free of charge!!!!!! The employees are always friendly and they have a grogeous selection of jewelry to choose from!!!
The Shane company is always very helpful, and the full warranty is worth it's weight in gold. In two years I have had my Read more...
The Shane company is always very helpful, and the full warranty is worth it's weight in gold. In two years I have had my ring repaired and re-dipped three times- all free of charge!!!!!! The employees are always friendly and they have a grogeous selection of jewelry to choose from!!! Read less
Services Used: Jewelry
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Amanda
Wedding:
3/21/2009
4.7/5.0
Julie was our salesperson at Shane Co. She was fabulous. My ring is unique and unlike anyone elses. Everyone always compliments me on my setting. I love the fact I don't have to pay for a warranty on our rings. It has a lifetime warranty, which, since I'm very hard working, I've taken advantage of already. One of my stones had fallen out the day before my engagement party. They replaced the stone free of charge and I had it back that next day with plenty of time to spare before the get together. The service was wonderful and Julie was not a 'pressure' salesman at all. It was a plesant buying experience. I have since bought several jewlry pieces from Shane Co., including all of my bridesmaids presents. I love the selection and the price is reasonable for the pieces.
Julie was our salesperson at Shane Co. She was fabulous. My ring is unique and unlike anyone elses. Everyone always Read more...
Julie was our salesperson at Shane Co. She was fabulous. My ring is unique and unlike anyone elses. Everyone always compliments me on my setting. I love the fact I don't have to pay for a warranty on our rings. It has a lifetime warranty, which, since I'm very hard working, I've taken advantage of already. One of my stones had fallen out the day before my engagement party. They replaced the stone free of charge and I had it back that next day with plenty of time to spare before the get together. The service was wonderful and Julie was not a 'pressure' salesman at all. It was a plesant buying experience. I have since bought several jewlry pieces from Shane Co., including all of my bridesmaids presents. I love the selection and the price is reasonable for the pieces. Read less
Services Used: Jewelry
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sarah1981
Wedding:
3/20/2009
4.6/5.0
Something for everybody at the Shane Company. We drove from Vancouver because I had heard great things, and it was true. We found exactly what we wanted at a great price.
Something for everybody at the Shane Company. We drove from Vancouver because I had heard great things, and it was true. Read more...
Something for everybody at the Shane Company. We drove from Vancouver because I had heard great things, and it was true. We found exactly what we wanted at a great price. Read less
Services Used: Jewelry
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Ann
Wedding:
3/14/2009
5.0/5.0
My husband selected my engagement ring by shopping online and having it shipped overnight so he could propose to me that weekend - all without me having any clue it was going to happen!

We went back immediately after the proposal to get him a wedding band and selected a tungsten ring which was a mistake. Someone should have talked us out of that because it ended up being too large, which really confused us both because he wore it for a few weeks before deciding it would work and putting it into safe keeping for the wedding. Since it is such a strong material it could not be resized nor returned 8 months later when we realized it was too large.

In the end, we purchased another wedding band for him which is white gold as is my ring and wedding band.

We are VERY pleased with our rings and I love the guarantee they have on the stones and scheduled cleanings every six months all for no extra charge. THANK YOU SHANE CO!
My husband selected my engagement ring by shopping online and having it shipped overnight so he could propose to me that Read more...
My husband selected my engagement ring by shopping online and having it shipped overnight so he could propose to me that weekend - all without me having any clue it was going to happen!

We went back immediately after the proposal to get him a wedding band and selected a tungsten ring which was a mistake. Someone should have talked us out of that because it ended up being too large, which really confused us both because he wore it for a few weeks before deciding it would work and putting it into safe keeping for the wedding. Since it is such a strong material it could not be resized nor returned 8 months later when we realized it was too large.

In the end, we purchased another wedding band for him which is white gold as is my ring and wedding band.

We are VERY pleased with our rings and I love the guarantee they have on the stones and scheduled cleanings every six months all for no extra charge. THANK YOU SHANE CO! Read less
Services Used: Jewelry
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kaity
Wedding:
3/7/2009
5.0/5.0
I got the most beautiful ring for a price nobody can believe. I go in and get the ring cleaned every two weeks or so and the staff is without exception friendly and helpful. On Christmas Eve I went in to get it cleaned, with me I had two of my kiddos, one with autism, the other learning disabled. Even though there were tons of people in the store, I still got the full attention of the associate, even though they knew from the beginning I wasn't there to make a purchase. The associate was even wonderful with my girls. I highly recommend the Shane Company!
I got the most beautiful ring for a price nobody can believe. I go in and get the ring cleaned every two weeks or so and Read more...
I got the most beautiful ring for a price nobody can believe. I go in and get the ring cleaned every two weeks or so and the staff is without exception friendly and helpful. On Christmas Eve I went in to get it cleaned, with me I had two of my kiddos, one with autism, the other learning disabled. Even though there were tons of people in the store, I still got the full attention of the associate, even though they knew from the beginning I wasn't there to make a purchase. The associate was even wonderful with my girls. I highly recommend the Shane Company! Read less
Services Used: Jewelry
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ambrreese
Wedding:
3/7/2009
4.8/5.0
The professional service provided as my husband and I were picking out my engagement and wedding band was unmatch by any other jewelry store.
The professional service provided as my husband and I were picking out my engagement and wedding band was unmatch by any Read more...
The professional service provided as my husband and I were picking out my engagement and wedding band was unmatch by any other jewelry store. Read less
Services Used: Band
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Bride4Ohio
Wedding:
3/6/2009
0.0/5.0
Really awful experience. They would not honor their return policy (after declaring bankruptcy) and only give store credit. Be warned, because none of their signage has been updated. We will use the store credit for a gift and don't plan to return.
Really awful experience. They would not honor their return policy (after declaring bankruptcy) and only give store credit. Read more...
Really awful experience. They would not honor their return policy (after declaring bankruptcy) and only give store credit. Be warned, because none of their signage has been updated. We will use the store credit for a gift and don't plan to return. Read less
Services Used: Jewelry
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Amy
Wedding:
2/28/2009
5.0/5.0
Very professional. They do not work on comission so you feel you can trust their opinion.
Very professional. They do not work on comission so you feel you can trust their opinion.
Very professional. They do not work on comission so you feel you can trust their opinion. Read less
Services Used: Jewelry
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Amy
Wedding:
2/8/2009
3.9/5.0
The engagement ring my husband picked out at Shane Co was absolutely gorgeous and I love it. I also love the wedding bands we picked out when we went back. The people were helpful even though it took some time to get help. They were also very accomodating in dates that we needed the ring sized by or cleaned by.
The engagement ring my husband picked out at Shane Co was absolutely gorgeous and I love it. I also love the wedding bands Read more...
The engagement ring my husband picked out at Shane Co was absolutely gorgeous and I love it. I also love the wedding bands we picked out when we went back. The people were helpful even though it took some time to get help. They were also very accomodating in dates that we needed the ring sized by or cleaned by. Read less
Services Used: Jewelry
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Allison
Wedding:
2/7/2009
5.0/5.0
The lady that helped us pick out the engagement ring also helped us with our wedding bands. She immediately recognized us and was able to help us pick something in our budget and that matched my engagement ring as well as went well with the band I had picked for my fiance. Their guarantee to clean it is great. I highly recommend the Shane Company.
The lady that helped us pick out the engagement ring also helped us with our wedding bands. She immediately recognized us Read more...
The lady that helped us pick out the engagement ring also helped us with our wedding bands. She immediately recognized us and was able to help us pick something in our budget and that matched my engagement ring as well as went well with the band I had picked for my fiance. Their guarantee to clean it is great. I highly recommend the Shane Company. Read less
Services Used: Jewelry
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KimmyC
Wedding:
1/24/2009
4.3/5.0
Shane & Company has plenty of variety to choose from! their jewelry is beautiful and the service is great! They have an amazing warranty as well! We highly recommend this vendor!
Shane & Company has plenty of variety to choose from! their jewelry is beautiful and the service is great! They have an Read more...
Shane & Company has plenty of variety to choose from! their jewelry is beautiful and the service is great! They have an amazing warranty as well! We highly recommend this vendor! Read less
Services Used: Jewelry
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Kendall
Wedding:
1/23/2009
5.0/5.0
They are always so nice whenever I come in. They always had a great selection and were always helpful in finding us the perfect rings.
They are always so nice whenever I come in. They always had a great selection and were always helpful in finding us the Read more...
They are always so nice whenever I come in. They always had a great selection and were always helpful in finding us the perfect rings. Read less
Services Used: Jewelry
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babyjay
Wedding:
1/17/2009
4.0/5.0
Great wedding jewelry. We both liked their exceptional service and quality.
Great wedding jewelry. We both liked their exceptional service and quality.
Great wedding jewelry. We both liked their exceptional service and quality. Read less
Services Used: Jewelry
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Chad
Wedding:
1/17/2009
5.0/5.0
Very easy to work with, the sales people weren't pushy which was a huge plus for us. My husband told them he wanted something a little different from the norm and they helped him select the stones for my ring and set them. It turned out beautiful!
Very easy to work with, the sales people weren't pushy which was a huge plus for us. My husband told them he wanted Read more...
Very easy to work with, the sales people weren't pushy which was a huge plus for us. My husband told them he wanted something a little different from the norm and they helped him select the stones for my ring and set them. It turned out beautiful! Read less
Services Used: Jewelry
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klboehle
Wedding:
1/11/2009
5.0/5.0
Shane company helped my fiancee pick out the perfect engagement ring. And when it needed to be resized they were quick and caring. Additionally, we went together to pick out the wedding ring and they spent many hours helping us decide on the perfect one. I also had my rings cleaned before the big day and the service was wonderful. Only if they gave out rental rings when yours was in the shop so my finger didn't feel so naked! haha
Shane company helped my fiancee pick out the perfect engagement ring. And when it needed to be resized they were quick and Read more...
Shane company helped my fiancee pick out the perfect engagement ring. And when it needed to be resized they were quick and caring. Additionally, we went together to pick out the wedding ring and they spent many hours helping us decide on the perfect one. I also had my rings cleaned before the big day and the service was wonderful. Only if they gave out rental rings when yours was in the shop so my finger didn't feel so naked! haha Read less
Services Used: Jewelry
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Colleen
Wedding:
1/3/2009
4.5/5.0
My husband bought my engagment ring at Shane Co. and we went right back there for our wedding bands. I had a problem with a "seam" showing on my engagement setting and it was not able to be fixed. Shane Co ordered me a new band, letting me keep my original until the new one came it. I was so pleased that I could keep my original ring until the new one came in because I have a friend that had to send hers away for 4 weeks with a different company. No girl wants to give up her ring for 4 weeks after just getting engaged. Thanks Shane Co!
My husband bought my engagment ring at Shane Co. and we went right back there for our wedding bands. I had a problem with Read more...
My husband bought my engagment ring at Shane Co. and we went right back there for our wedding bands. I had a problem with a "seam" showing on my engagement setting and it was not able to be fixed. Shane Co ordered me a new band, letting me keep my original until the new one came it. I was so pleased that I could keep my original ring until the new one came in because I have a friend that had to send hers away for 4 weeks with a different company. No girl wants to give up her ring for 4 weeks after just getting engaged. Thanks Shane Co! Read less
Services Used: Jewelry
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Ashley
Wedding:
1/3/2009
5.0/5.0
Shane Co. is a great company with exceptional service. They really take care of you anytime you come in and make you feel so special and welcome. I love the pieces we have gotten from here, and feel as though we are treated like royalty when we walk in!
Shane Co. is a great company with exceptional service. They really take care of you anytime you come in and make you feel Read more...
Shane Co. is a great company with exceptional service. They really take care of you anytime you come in and make you feel so special and welcome. I love the pieces we have gotten from here, and feel as though we are treated like royalty when we walk in! Read less
Services Used: Jewelry
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januarybride
Wedding:
1/3/2009
4.7/5.0
Beautiful wedding rings, and lifetime guarantee included, no extra cost! They replace diamonds if they fall out, and the service is super professional and helpful.
Beautiful wedding rings, and lifetime guarantee included, no extra cost! They replace diamonds if they fall out, and the Read more...
Beautiful wedding rings, and lifetime guarantee included, no extra cost! They replace diamonds if they fall out, and the service is super professional and helpful. Read less
Services Used: Jewelry
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skyesspot
Wedding:
1/1/2009
5.0/5.0
They were great to work with. I didn't want a traditional diamond engagement ring and they gave me many options to choose from. We ended up with a beautiful pink sapphire matching set. And he found a very original looking wedding band/ring that he loves. Would HIGHLY recommend. :)
They were great to work with. I didn't want a traditional diamond engagement ring and they gave me many options to choose Read more...
They were great to work with. I didn't want a traditional diamond engagement ring and they gave me many options to choose from. We ended up with a beautiful pink sapphire matching set. And he found a very original looking wedding band/ring that he loves. Would HIGHLY recommend. :) Read less
Services Used: Jewelry
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rocann_rogers
Wedding:
12/31/2008
5.0/5.0
We had heard from family that we needed to go to Shane before anywhere else. We did and ended buying from them as well. The customer service was amazing and their warranty/service plan is unbeatable. Will continue to do business with them for years to come!
We had heard from family that we needed to go to Shane before anywhere else. We did and ended buying from them as well. Read more...
We had heard from family that we needed to go to Shane before anywhere else. We did and ended buying from them as well. The customer service was amazing and their warranty/service plan is unbeatable. Will continue to do business with them for years to come! Read less
Services Used: Jewelry
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Beth
Wedding:
11/21/2008
4.7/5.0
I lost my diamond from my ring in November 2011 and hadn't been in for my 6 mo checkups which keep your warranty active, as wellour insurance company changed 2 months before and it wasn't covered. After looking for 3 days for my diamond I went in to Shane and told them my story. They inspected my ring, the manager told me they would replace my rare diamond with the same style and almost same size diamond, at no cost! but to bring my other one in when I found it. I said ok.
The other day, August 6th, 2012, I saw what I thought was a sequin on the floor of my laundry room and it was my diamond! I rushed to Shane and Co. and they were as amazed as I was! So happy! It is with them right now being placed back into the setting.
I recommend them to everyone now. I don't know who else would have done that.
I lost my diamond from my ring in November 2011 and hadn't been in for my 6 mo checkups which keep your warranty active, Read more...
I lost my diamond from my ring in November 2011 and hadn't been in for my 6 mo checkups which keep your warranty active, as wellour insurance company changed 2 months before and it wasn't covered. After looking for 3 days for my diamond I went in to Shane and told them my story. They inspected my ring, the manager told me they would replace my rare diamond with the same style and almost same size diamond, at no cost! but to bring my other one in when I found it. I said ok.
The other day, August 6th, 2012, I saw what I thought was a sequin on the floor of my laundry room and it was my diamond! I rushed to Shane and Co. and they were as amazed as I was! So happy! It is with them right now being placed back into the setting.
I recommend them to everyone now. I don't know who else would have done that. Read less
Services Used: Jewelry
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Tiffany
Wedding:
11/8/2008
5.0/5.0
I love the Shane Co. My engagement ring & both of our wedding rings were purchased here. The sales staff is very helpful but not pushy. They have excellent policies & I enjoy it everytime I visit to get my rings cleaned.
I love the Shane Co. My engagement ring & both of our wedding rings were purchased here. The sales staff is very helpful Read more...
I love the Shane Co. My engagement ring & both of our wedding rings were purchased here. The sales staff is very helpful but not pushy. They have excellent policies & I enjoy it everytime I visit to get my rings cleaned. Read less
Services Used: Jewelry
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lmf1014
Wedding:
11/8/2008
4.7/5.0
They were very nice, professional, and made the experience a very easy one. We were glad that we chose them. We got our rings right away and they cleaned my engagement ring up very well before the wedding day.
They were very nice, professional, and made the experience a very easy one. We were glad that we chose them. We got our Read more...
They were very nice, professional, and made the experience a very easy one. We were glad that we chose them. We got our rings right away and they cleaned my engagement ring up very well before the wedding day. Read less
Services Used: Jewelry
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apillow4
Wedding:
11/7/2008
4.8/5.0
very professional and helpful. great selection.
very professional and helpful. great selection.
very professional and helpful. great selection. Read less
Services Used: Jewelry
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SgtMaj2008
Wedding:
11/7/2008
5.0/5.0
Great products and service.
Great products and service.
Great products and service. Read less
Services Used: Jewelry
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dana
Wedding:
11/1/2008
5.0/5.0
They helped us pick out the perfect rings!
They helped us pick out the perfect rings!
They helped us pick out the perfect rings! Read less
Services Used: Jewelry
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Ashley
Wedding:
10/25/2008
5.0/5.0
ShaneCo is wonderful! They have a beautiful selection and unbeatable warranty for rings. Both my husband and I have rings from ShaneCo and we love them!
ShaneCo is wonderful! They have a beautiful selection and unbeatable warranty for rings. Both my husband and I have rings Read more...
ShaneCo is wonderful! They have a beautiful selection and unbeatable warranty for rings. Both my husband and I have rings from ShaneCo and we love them! Read less
Services Used: Jewelry
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Vanessa
Wedding:
10/25/2008
5.0/5.0
Shane Co has an incredible selection. Their sales representatives spent a lot of time with my fiance and I and took the time to educate us on diamond purchasing as we made our selection. My fiance and I used their layaway plan when purchasing our wedding rings and recieved very good service when calling to make payments. We were even able to extend our terms with no complications. I would definitely recommend them.
Shane Co has an incredible selection. Their sales representatives spent a lot of time with my fiance and I and took the Read more...
Shane Co has an incredible selection. Their sales representatives spent a lot of time with my fiance and I and took the time to educate us on diamond purchasing as we made our selection. My fiance and I used their layaway plan when purchasing our wedding rings and recieved very good service when calling to make payments. We were even able to extend our terms with no complications. I would definitely recommend them. Read less
Services Used: Jewelry
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erinandmatt2008
Wedding:
10/25/2008
5.0/5.0
The people at Shane Co., have been nothing but wonderful in picking out, cleaning, and sizing our wedding rings. I took my ring in the week before the wedding to have it polished and buffed to look good, and they had it back to me in one day. The staff have been great, very pleasant, and always eager to help out.
The people at Shane Co., have been nothing but wonderful in picking out, cleaning, and sizing our wedding rings. I took my Read more...
The people at Shane Co., have been nothing but wonderful in picking out, cleaning, and sizing our wedding rings. I took my ring in the week before the wedding to have it polished and buffed to look good, and they had it back to me in one day. The staff have been great, very pleasant, and always eager to help out. Read less
Services Used: Jewelry
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ERIN
Wedding:
10/18/2008
4.7/5.0
They took my Great-Grandma's diamond and placed it in a great antique setting that both me husband and I love.
They took my Great-Grandma's diamond and placed it in a great antique setting that both me husband and I love.
They took my Great-Grandma's diamond and placed it in a great antique setting that both me husband and I love. Read less
Services Used: Jewelry
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Jason
Wedding:
10/18/2008
4.7/5.0
My wifes wedding ring came from Shanes.I am very pleased with it.The ring and the diamond shine just as when I gave it to her.The best thing about Shanes is their customer service.
My wifes wedding ring came from Shanes.I am very pleased with it.The ring and the diamond shine just as when I gave it to Read more...
My wifes wedding ring came from Shanes.I am very pleased with it.The ring and the diamond shine just as when I gave it to her.The best thing about Shanes is their customer service. Read less
Services Used: Jewelry
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bnritzy
Wedding:
10/18/2008
4.8/5.0
The Shane Co. has been amazing through our engagement & wedding. We had a stone that kept wanting to escape my ring whenever they cleaned it, but they instantly replaced the stone at no cost while we waited. The day before the wedding we took the rings to be cleaned, they polished them so well that they looked brand new! I love my ring and I wouldn't have shopped anywhere else. The customer service is impeccable.
The Shane Co. has been amazing through our engagement & wedding. We had a stone that kept wanting to escape my ring Read more...
The Shane Co. has been amazing through our engagement & wedding. We had a stone that kept wanting to escape my ring whenever they cleaned it, but they instantly replaced the stone at no cost while we waited. The day before the wedding we took the rings to be cleaned, they polished them so well that they looked brand new! I love my ring and I wouldn't have shopped anywhere else. The customer service is impeccable. Read less
Services Used: Jewelry
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sowen7276
Wedding:
10/18/2008
5.0/5.0
They helped my husband pick the perfect ring, at an exceptional cost, and were overall very helpful. Wonderful experience. We only buy jewelry from them now.
They helped my husband pick the perfect ring, at an exceptional cost, and were overall very helpful. Wonderful experience. Read more...
They helped my husband pick the perfect ring, at an exceptional cost, and were overall very helpful. Wonderful experience. We only buy jewelry from them now. Read less
Services Used: Jewelry
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Susan
Wedding:
10/11/2008
4.2/5.0
The sales people do not work on comission so there is no pressure. The settings are beautiful and they are very helpful and listen when you set a budget.
The sales people do not work on comission so there is no pressure. The settings are beautiful and they are very helpful Read more...
The sales people do not work on comission so there is no pressure. The settings are beautiful and they are very helpful and listen when you set a budget. Read less
Services Used: Jewelry
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Katie
Wedding:
10/11/2008
4.4/5.0
Shane company has amazing jewelry. My husband and I are so happy with our choices and appreciated the hard work they did for us. The only bad thing was we came in last november and picked out our wedding bands. The assistant manager on duty said they didnt have my husbands band in but would call us on January 1 and order it for us. He wrote down our information in his calendar and we went on our way. Well the 1st of the year came and no call. Finally in March we decided to go in, considering we hadnt been called about our jewelry coming in. He didnt order it. Also we found out the ring I chose as my wedding band wasnt available any longer. We were really disappointed but found another that I liked a lot more. Some adjustments and stuff needed to be made but overall we were very happy with the customer service. they worked very hard to make sure we were happy with them and the lifetime warranty is great! We will continue to shop at Shane Co for a very very long time.
Shane company has amazing jewelry. My husband and I are so happy with our choices and appreciated the hard work they did Read more...
Shane company has amazing jewelry. My husband and I are so happy with our choices and appreciated the hard work they did for us. The only bad thing was we came in last november and picked out our wedding bands. The assistant manager on duty said they didnt have my husbands band in but would call us on January 1 and order it for us. He wrote down our information in his calendar and we went on our way. Well the 1st of the year came and no call. Finally in March we decided to go in, considering we hadnt been called about our jewelry coming in. He didnt order it. Also we found out the ring I chose as my wedding band wasnt available any longer. We were really disappointed but found another that I liked a lot more. Some adjustments and stuff needed to be made but overall we were very happy with the customer service. they worked very hard to make sure we were happy with them and the lifetime warranty is great! We will continue to shop at Shane Co for a very very long time. Read less
Services Used: Jewelry
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tikkichic
Wedding:
10/11/2008
5.0/5.0
This is were my husband got my rings and I got his ring! Everytime we go there, Fantastic service, very helpful!! I love going there because it gives me an opportunity to show my husband what I want for our 1year anniversary!! Thanks Shane for the great prices!!
This is were my husband got my rings and I got his ring! Everytime we go there, Fantastic service, very helpful!! I love Read more...
This is were my husband got my rings and I got his ring! Everytime we go there, Fantastic service, very helpful!! I love going there because it gives me an opportunity to show my husband what I want for our 1year anniversary!! Thanks Shane for the great prices!! Read less
Services Used: Jewelry
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1011Bride
Wedding:
10/11/2008
5.0/5.0
I would highly recommend Shane Co. for bridal jewelry. My husband bought my engagement ring from Shane Co. and both of our wedding bands are also from this jeweler. The staff is not paid on commission so there is no pressure to buy something you don't truly love and they also have a large selection of ring styles and diamonds. The also have a wide array of prices that will fit any budget. Shane Co. also helps you maintain the quality of the ring you purchase from them with free cleanings! Overall, I would highly recommend Shane Company for bridal or ANY jewelry purchase!
I would highly recommend Shane Co. for bridal jewelry. My husband bought my engagement ring from Shane Co. and both of our Read more...
I would highly recommend Shane Co. for bridal jewelry. My husband bought my engagement ring from Shane Co. and both of our wedding bands are also from this jeweler. The staff is not paid on commission so there is no pressure to buy something you don't truly love and they also have a large selection of ring styles and diamonds. The also have a wide array of prices that will fit any budget. Shane Co. also helps you maintain the quality of the ring you purchase from them with free cleanings! Overall, I would highly recommend Shane Company for bridal or ANY jewelry purchase! Read less
Services Used: Jewelry
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Peter
Wedding:
10/11/2008
5.0/5.0
The Shane Company is amazing. Not only do they help you pick the right diamond, with the right setting, but they ensure the bride (or groom) is happy with the band, the fit, and the style. They have a life time warranty on their jewlry, so you can get it cleaned whenever you want, you can get it fixed for free whenever you need to have it fixed, and the service and people are exceptional.
The Shane Company is amazing. Not only do they help you pick the right diamond, with the right setting, but they ensure Read more...
The Shane Company is amazing. Not only do they help you pick the right diamond, with the right setting, but they ensure the bride (or groom) is happy with the band, the fit, and the style. They have a life time warranty on their jewlry, so you can get it cleaned whenever you want, you can get it fixed for free whenever you need to have it fixed, and the service and people are exceptional. Read less
Services Used: Jewelry
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Heather
Wedding:
10/4/2008
5.0/5.0
Carol and Susan helped me choose a unique ring design and helped my husband stay in his budget.
They were so fun and helpful to work with, they stayed past hours to finish helping us...with smiles on their faces!
Carol and Susan helped me choose a unique ring design and helped my husband stay in his budget.
They were so fun and Read more...
Carol and Susan helped me choose a unique ring design and helped my husband stay in his budget.
They were so fun and helpful to work with, they stayed past hours to finish helping us...with smiles on their faces! Read less
Services Used: Jewelry
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Chadwick
Wedding:
10/4/2008
5.0/5.0
Great diamond for a great price. My wife loved the ring!!
Great diamond for a great price. My wife loved the ring!!
Great diamond for a great price. My wife loved the ring!! Read less
Services Used: Jewelry
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Meredith
Wedding:
10/4/2008
4.4/5.0
Everything was included in the price. Even the changes that I made. That was nice.
Everything was included in the price. Even the changes that I made. That was nice.
Everything was included in the price. Even the changes that I made. That was nice. Read less
Services Used: Jewelry
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Amy
Wedding:
9/28/2008
5.0/5.0
We bought my husband's ring at Shane Co after looking at a lot of different stores. We found one we liked and we loved the included lifetime guarantee. We had it sized twice before the ceremony and I got it inscribed as a surprise. Everything went really smoothly. I just wish there were more locations. I would recommend them.
We bought my husband's ring at Shane Co after looking at a lot of different stores. We found one we liked and we loved the Read more...
We bought my husband's ring at Shane Co after looking at a lot of different stores. We found one we liked and we loved the included lifetime guarantee. We had it sized twice before the ceremony and I got it inscribed as a surprise. Everything went really smoothly. I just wish there were more locations. I would recommend them. Read less
Services Used: Jewelry
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jtroyanek
Wedding:
9/27/2008
4.6/5.0
Shane Co. has been great to work with!
Shane Co. has been great to work with!
Shane Co. has been great to work with! Read less
Services Used: Jewelry
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dlseven
Wedding:
9/27/2008
4.9/5.0
We bought my wedding band here and they were so helpful. I tried on many bands and they were really patient. They provided excellent customer service.
We bought my wedding band here and they were so helpful. I tried on many bands and they were really patient. They provided Read more...
We bought my wedding band here and they were so helpful. I tried on many bands and they were really patient. They provided excellent customer service. Read less
Services Used: Jewelry
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seattleyonsei
Wedding:
9/20/2008
5.0/5.0
We absolutely loved the Shane company. We bought my wedding band from this location and the service was excellent!!
We absolutely loved the Shane company. We bought my wedding band from this location and the service was excellent!!
We absolutely loved the Shane company. We bought my wedding band from this location and the service was excellent!! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the great review!

Best,

Chris
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Nicole
Wedding:
9/20/2008
5.0/5.0
Beautiful jewelry, excellent customer service. Highly recommended!
Beautiful jewelry, excellent customer service. Highly recommended!
Beautiful jewelry, excellent customer service. Highly recommended! Read less
Services Used: Jewelry
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cnirvana11
Wedding:
9/20/2008
5.0/5.0
Very impressed. Great value, great customer service. By far the best jeweler that we visited, which is why we bought from them.
Very impressed. Great value, great customer service. By far the best jeweler that we visited, which is why we bought from Read more...
Very impressed. Great value, great customer service. By far the best jeweler that we visited, which is why we bought from them. Read less
Services Used: Jewelry
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Craig and Jennifer Mareiro
Wedding:
9/20/2008
3.9/5.0
Beautiful and unique jewelry...
Beautiful and unique jewelry...
Beautiful and unique jewelry... Read less
Services Used: Jewelry
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Ewalk
Wedding:
9/20/2008
4.8/5.0
I love my ring and they were great to work with
I love my ring and they were great to work with
I love my ring and they were great to work with Read less
Services Used: Jewelry
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mjp
Wedding:
9/14/2008
3.6/5.0
Very helpful salespeople. May have to wait for service since there always are a lot of customers
Very helpful salespeople. May have to wait for service since there always are a lot of customers
Very helpful salespeople. May have to wait for service since there always are a lot of customers Read less
Services Used: Jewelry
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Felicia
Wedding:
9/13/2008
5.0/5.0
I have 2 beautiful carats that I LOVE
I have 2 beautiful carats that I LOVE
I have 2 beautiful carats that I LOVE Read less
Services Used: Jewelry
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mel m
Wedding:
9/13/2008
5.0/5.0
The most amazing rings and the best help you can find anywhere. Plus the variety is huge
The most amazing rings and the best help you can find anywhere. Plus the variety is huge
The most amazing rings and the best help you can find anywhere. Plus the variety is huge Read less
Services Used: Jewelry
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adambeth
Wedding:
9/13/2008
4.3/5.0
They have great rings and great service. They were very nice and helpful with our questions.
They have great rings and great service. They were very nice and helpful with our questions.
They have great rings and great service. They were very nice and helpful with our questions. Read less
Services Used: Jewelry
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amg3702
Wedding:
9/13/2008
5.0/5.0
5 Stars to Shane Co Kennesaw! Every employee we came in contact with was professional and helpful. My husband made multiple changes to my ring after he had already put money down and they always obliged him graciously. They even ordered multiple diamonds from around the country just for him to look at to pick from. They went over and beyond to ensure that he got exactly what he wanted within our price range. We visited many many jewelers and this is the only place that they truly seemed to care about what we were wanting rather than just making a sale. Their lifetime service on every purchase is comforting and free cleanings keep my rings looking like new.
5 Stars to Shane Co Kennesaw! Every employee we came in contact with was professional and helpful. My husband made Read more...
5 Stars to Shane Co Kennesaw! Every employee we came in contact with was professional and helpful. My husband made multiple changes to my ring after he had already put money down and they always obliged him graciously. They even ordered multiple diamonds from around the country just for him to look at to pick from. They went over and beyond to ensure that he got exactly what he wanted within our price range. We visited many many jewelers and this is the only place that they truly seemed to care about what we were wanting rather than just making a sale. Their lifetime service on every purchase is comforting and free cleanings keep my rings looking like new. Read less
Services Used: Jewelry
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Garett
Wedding:
9/12/2008
5.0/5.0
You can't find a better place to purchase your engagement rings. Period.
You can't find a better place to purchase your engagement rings. Period.
You can't find a better place to purchase your engagement rings. Period. Read less
Services Used: Jewelry
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nirankin
Wedding:
9/6/2008
4.9/5.0
Great service, and they take care of you afterwards too.
Great service, and they take care of you afterwards too.
Great service, and they take care of you afterwards too. Read less
Services Used: Jewelry
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Catize95
Wedding:
9/6/2008
4.8/5.0
They made our selection of rings very easy and worked with us on what we were looking for.
They made our selection of rings very easy and worked with us on what we were looking for.
They made our selection of rings very easy and worked with us on what we were looking for. Read less
Services Used: Jewelry
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Alison
Wedding:
8/31/2008
5.0/5.0
When my husband and I went to look at wedding bands we were very excited. The first person who "helped" us was not very helpful. We were prepared to leave and go look elsewhere, but then she passed us off to Joyce. Joyce was terrific. She showed us numerous bands for me (the way my engagement ring is set, it was hard to find something that matched it). After trying on a few dozen rings, she went to the back and found the perfect band! After that, we walked to the men's case and described what my husband wanted. We were looking at rings in the case and she came out with a ring that wasn't on display - it was the perfect ring! She was really great, and for my future jewlrey needs, I will seek Joyce out specifically.
When my husband and I went to look at wedding bands we were very excited. The first person who "helped" us was not very Read more...
When my husband and I went to look at wedding bands we were very excited. The first person who "helped" us was not very helpful. We were prepared to leave and go look elsewhere, but then she passed us off to Joyce. Joyce was terrific. She showed us numerous bands for me (the way my engagement ring is set, it was hard to find something that matched it). After trying on a few dozen rings, she went to the back and found the perfect band! After that, we walked to the men's case and described what my husband wanted. We were looking at rings in the case and she came out with a ring that wasn't on display - it was the perfect ring! She was really great, and for my future jewlrey needs, I will seek Joyce out specifically. Read less
Services Used: Jewelry
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Alison
Wedding:
8/31/2008
4.9/5.0
They have the best value and best pricing in town. They don't work on commission so they don't try to pressure you into buying something. They work as a team and everyone there is willing to help. They have the best insurance policy and it is included with any purchase. They will take care of anything that happens to your jewelry for life. I would highly recommend Shane Co.
They have the best value and best pricing in town. They don't work on commission so they don't try to pressure you into Read more...
They have the best value and best pricing in town. They don't work on commission so they don't try to pressure you into buying something. They work as a team and everyone there is willing to help. They have the best insurance policy and it is included with any purchase. They will take care of anything that happens to your jewelry for life. I would highly recommend Shane Co. Read less
Services Used: Jewelry
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Shleenish
Wedding:
8/30/2008
5.0/5.0
Beautiful rings, great warranty!!!!!
Beautiful rings, great warranty!!!!!
Beautiful rings, great warranty!!!!! Read less
Services Used: Jewelry
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mrs.arens
Wedding:
8/30/2008
4.0/5.0
My husband had a good experience while picking out my ring set. He found the set online as a vendor of Shane Co. He took the picture in to the store and ordered it the same day. It was exactly what he was looking for. Since we had such a great experience with my ring choice, we decided to go back here for his ring. This is where we had a little problem. He chose a ring he liked, but it was the only one in the store and after looking at it carefully, it had a chunk out of the band. I refused to take that ring and asked to order a new one (which I put 10% down on). We ordered the ring and all was well, until 1 week later I received a phone call from the store saying the store couldn't order a new one and I would have to take the ring in the store (the one with the chunk out of it). I said I didn't want that one and was told that the jeweler could buff it out. I personally did not want a ring that was already damaged goods. I didn't think that was fair. So, I went back for my money and was refunded just fine.
My husband had a good experience while picking out my ring set. He found the set online as a vendor of Shane Co. He took Read more...
My husband had a good experience while picking out my ring set. He found the set online as a vendor of Shane Co. He took the picture in to the store and ordered it the same day. It was exactly what he was looking for. Since we had such a great experience with my ring choice, we decided to go back here for his ring. This is where we had a little problem. He chose a ring he liked, but it was the only one in the store and after looking at it carefully, it had a chunk out of the band. I refused to take that ring and asked to order a new one (which I put 10% down on). We ordered the ring and all was well, until 1 week later I received a phone call from the store saying the store couldn't order a new one and I would have to take the ring in the store (the one with the chunk out of it). I said I didn't want that one and was told that the jeweler could buff it out. I personally did not want a ring that was already damaged goods. I didn't think that was fair. So, I went back for my money and was refunded just fine. Read less
Services Used: Jewelry
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Sarah1985
Wedding:
8/23/2008
5.0/5.0
Everybody at this jewler was very helpful and caring. They did not push us to buy anything, but what we got was gorgeous!
Everybody at this jewler was very helpful and caring. They did not push us to buy anything, but what we got was gorgeous!
Everybody at this jewler was very helpful and caring. They did not push us to buy anything, but what we got was gorgeous! Read less
Services Used: Jewelry
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jaclynm86
Wedding:
8/22/2008
5.0/5.0
Wonderful! This was the first place my fiance and I went to look for engagement rings and I found one I loved right away. The customer service is great and they really take care of you while you're there. We went in a separate room after I explained what I was looking for and what our price range was and the salesman showed us a handful or gorgeous diamonds that we looked at through that special magnifying glass to see in detail the color/any flaws. We found the diamond that we loved and since it was just a few hundred dollars over what we said our price range was, Shane Co. knocked off $500!! We were very satisfied with the price and quality of service. I also feel very comfortable with the fact that they clean it for free every 6 months so I can always have a great looking wedding ring! ;)
Wonderful! This was the first place my fiance and I went to look for engagement rings and I found one I loved right away. Read more...
Wonderful! This was the first place my fiance and I went to look for engagement rings and I found one I loved right away. The customer service is great and they really take care of you while you're there. We went in a separate room after I explained what I was looking for and what our price range was and the salesman showed us a handful or gorgeous diamonds that we looked at through that special magnifying glass to see in detail the color/any flaws. We found the diamond that we loved and since it was just a few hundred dollars over what we said our price range was, Shane Co. knocked off $500!! We were very satisfied with the price and quality of service. I also feel very comfortable with the fact that they clean it for free every 6 months so I can always have a great looking wedding ring! ;) Read less
Services Used: Jewelry
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Meg11Bry
Wedding:
8/22/2008
5.0/5.0
Have lifetime guarantee that is well worth it!
Have lifetime guarantee that is well worth it!
Have lifetime guarantee that is well worth it! Read less
Services Used: Jewelry
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melinda0377
Wedding:
8/16/2008
4.8/5.0
I have been to the Shane Co more times than I can count, between looking for an engagment ring, my wedding ring and my husband's ring. Everytime I went in the staff is amazing! They even seemed to remember me, which is always a great feeling. There was no pressure to spend "x" amount and they seemed to really care that we were happy with our purchases.

My husband and I are looking forward to purchasing more jewelry from them in the future.
I have been to the Shane Co more times than I can count, between looking for an engagment ring, my wedding ring and my Read more...
I have been to the Shane Co more times than I can count, between looking for an engagment ring, my wedding ring and my husband's ring. Everytime I went in the staff is amazing! They even seemed to remember me, which is always a great feeling. There was no pressure to spend "x" amount and they seemed to really care that we were happy with our purchases.

My husband and I are looking forward to purchasing more jewelry from them in the future. Read less
Services Used: Jewelry
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swanson
Wedding:
8/16/2008
5.0/5.0
We were amazed at how helpful they were when we went in for our wedding rings. They did not pressure us into buying everything and did not push us towards anything that we could not afford. Everything that I have taken my ring into be cleaned or have work done, they have done a great job!
We were amazed at how helpful they were when we went in for our wedding rings. They did not pressure us into buying Read more...
We were amazed at how helpful they were when we went in for our wedding rings. They did not pressure us into buying everything and did not push us towards anything that we could not afford. Everything that I have taken my ring into be cleaned or have work done, they have done a great job! Read less
Services Used: Jewelry
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sunnylee
Wedding:
8/16/2008
4.3/5.0
Shane Co. were very patient in working with us in deciding what type of ring, price range and style. Did not pressure us and even gave us time alone to discuss anything in private.
Shane Co. were very patient in working with us in deciding what type of ring, price range and style. Did not pressure us Read more...
Shane Co. were very patient in working with us in deciding what type of ring, price range and style. Did not pressure us and even gave us time alone to discuss anything in private. Read less
Services Used: Jewelry
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cubuffalo10933
Wedding:
8/16/2008
5.0/5.0
Dan got my ring here and all his previous jewelry gifts here. I got all my bridesmaids gifts here and we got our wedding bands here!!!! They are beautiful and come with a lifetime warranty and cleaning/service.
Dan got my ring here and all his previous jewelry gifts here. I got all my bridesmaids gifts here and we got our wedding Read more...
Dan got my ring here and all his previous jewelry gifts here. I got all my bridesmaids gifts here and we got our wedding bands here!!!! They are beautiful and come with a lifetime warranty and cleaning/service. Read less
Services Used: Jewelry
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ky_catcher22
Wedding:
8/14/2008
4.3/5.0
AS you walk in you are greeted by an employee. There you offered hot cchocolate, coffee, tea, bottled water, and mints all for free. They are not a pressure company. You feel welcomed and joyed at the fact that you can pick any style of ring, color, quality, type of jewelery like bracelets, pins, necklaces everything under the sun. They make it an enjoyable experience instead of a comission i want your monay by this ring and so forth. They really know their stuff and are willing to look into things if they dont have what you are looking for, the right size, and they are very prompt in ordering. My husband and I both got his ring, my engagement ring and wedding band there. We have taken it in for cleanings and they are just as new as when we bought it. Very beautiful! Check them out for sure. The price below is an estimate of all three rings.
AS you walk in you are greeted by an employee. There you offered hot cchocolate, coffee, tea, bottled water, and mints all Read more...
AS you walk in you are greeted by an employee. There you offered hot cchocolate, coffee, tea, bottled water, and mints all for free. They are not a pressure company. You feel welcomed and joyed at the fact that you can pick any style of ring, color, quality, type of jewelery like bracelets, pins, necklaces everything under the sun. They make it an enjoyable experience instead of a comission i want your monay by this ring and so forth. They really know their stuff and are willing to look into things if they dont have what you are looking for, the right size, and they are very prompt in ordering. My husband and I both got his ring, my engagement ring and wedding band there. We have taken it in for cleanings and they are just as new as when we bought it. Very beautiful! Check them out for sure. The price below is an estimate of all three rings. Read less
Services Used: Jewelry
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Kyran
Wedding:
8/12/2008
5.0/5.0
My sales lady was wonderful, I can't tell you how much I love my engagement/wedding ring. Great service.
My sales lady was wonderful, I can't tell you how much I love my engagement/wedding ring. Great service.
My sales lady was wonderful, I can't tell you how much I love my engagement/wedding ring. Great service. Read less
Services Used: Jewelry
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BeckySage
Wedding:
8/10/2008
3.2/5.0
We bought my wedding band setting from Shane Co. It was just really unique and perfect... However, we went with a Mia Donna Diamond Hybrid (revolutionary-- if you don't know about it check it out), and they would not set it for us. The customer service I received when ordering my setting was great, but service in the store was less great. They were not impressed that we did not want to use one of their stones, and so I think they kind of shunned us. At least it felt that way. We ended up having to go to ABC jewelers in Portland to set the stone in the setting, and they did it for us perfectly, with no issues, in about an hour.
We bought my wedding band setting from Shane Co. It was just really unique and perfect... However, we went with a Mia Read more...
We bought my wedding band setting from Shane Co. It was just really unique and perfect... However, we went with a Mia Donna Diamond Hybrid (revolutionary-- if you don't know about it check it out), and they would not set it for us. The customer service I received when ordering my setting was great, but service in the store was less great. They were not impressed that we did not want to use one of their stones, and so I think they kind of shunned us. At least it felt that way. We ended up having to go to ABC jewelers in Portland to set the stone in the setting, and they did it for us perfectly, with no issues, in about an hour. Read less
Services Used: Jewelry
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Genia
Wedding:
8/9/2008
5.0/5.0
The Shane Co is the place to go when you need your wedding bands. My husband and I got our bands there ( and he got my engagement ring) and you definetly get what you pay for! I will HIGHLY recommend the shane co to anyone out there!
The Shane Co is the place to go when you need your wedding bands. My husband and I got our bands there ( and he got my Read more...
The Shane Co is the place to go when you need your wedding bands. My husband and I got our bands there ( and he got my engagement ring) and you definetly get what you pay for! I will HIGHLY recommend the shane co to anyone out there! Read less
Services Used: Jewelry
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littledevilworks
Wedding:
8/9/2008
4.4/5.0
We loved the jewelry we got and the sales people were great. We got his band there!
We loved the jewelry we got and the sales people were great. We got his band there!
We loved the jewelry we got and the sales people were great. We got his band there! Read less
Services Used: Jewelry
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trhender
Wedding:
8/8/2008
4.8/5.0
Very friendly and knowledgeable. When I went to pick up the ring, you couldn't really read the inscription due to the font. They not only changed it for me, but did it while I waited. The ring is gorgeous!
Very friendly and knowledgeable. When I went to pick up the ring, you couldn't really read the inscription due to the Read more...
Very friendly and knowledgeable. When I went to pick up the ring, you couldn't really read the inscription due to the font. They not only changed it for me, but did it while I waited. The ring is gorgeous! Read less
Services Used: Jewelry
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Souza sweetie
Wedding:
8/7/2008
4.4/5.0
I was so excited to go on their website and play with the ring creator feature! This kept me busy for awhile and I was able to see just what I wanted and change the diamond size around or try a different band! Fantastic! I love stuff like this! I highly recommend this site!
I was so excited to go on their website and play with the ring creator feature! This kept me busy for awhile and I was Read more...
I was so excited to go on their website and play with the ring creator feature! This kept me busy for awhile and I was able to see just what I wanted and change the diamond size around or try a different band! Fantastic! I love stuff like this! I highly recommend this site! Read less
Services Used: Jewelry
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tseverson
Wedding:
8/2/2008
4.5/5.0
First, I would love to say, I love our rings! They are gorgeous. We picked out our rings online and went into the store and bought them. We had an issue with my husband's ring at first. We bought it, but it needed to be dipped in some type of solution to make sure it was all silver, and it didn't come out right, so we chose another ring for him, which he likes better anyways because it's lighter weight. They engraved his ring for us for free and redid the sizing for the rings, also for free. We love the service that they provide and how quickly we got the rings back. The people there were very nice and didn't pressure us, but it took a while for someone to help us - that's the only reason why the responsiveness isn't a 5. They were great to work with and we would recommend anyone to go there! You get a great value for your jewelry! :) And very nice people to work with.
First, I would love to say, I love our rings! They are gorgeous. We picked out our rings online and went into the store Read more...
First, I would love to say, I love our rings! They are gorgeous. We picked out our rings online and went into the store and bought them. We had an issue with my husband's ring at first. We bought it, but it needed to be dipped in some type of solution to make sure it was all silver, and it didn't come out right, so we chose another ring for him, which he likes better anyways because it's lighter weight. They engraved his ring for us for free and redid the sizing for the rings, also for free. We love the service that they provide and how quickly we got the rings back. The people there were very nice and didn't pressure us, but it took a while for someone to help us - that's the only reason why the responsiveness isn't a 5. They were great to work with and we would recommend anyone to go there! You get a great value for your jewelry! :) And very nice people to work with. Read less
Services Used: Jewelry
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vanny
Wedding:
8/2/2008
5.0/5.0
Shane company was by far the greatest for sales people. They weren't pushy and their diamonds were a great quality. Each piece was different and even though you shop around you can't find the same one at a different store. I love that the most!
Shane company was by far the greatest for sales people. They weren't pushy and their diamonds were a great quality. Each Read more...
Shane company was by far the greatest for sales people. They weren't pushy and their diamonds were a great quality. Each piece was different and even though you shop around you can't find the same one at a different store. I love that the most! Read less
Services Used: Jewelry
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Lilflwr007
Wedding:
8/2/2008
4.6/5.0
Shane Co. was overall a fantastic experience. On one visit it took quite a while before anyone offered us help but we think they all thought someone else was helping us already. Otherwise, we were very impressed by their selection, their prices, and their service.
Shane Co. was overall a fantastic experience. On one visit it took quite a while before anyone offered us help but we Read more...
Shane Co. was overall a fantastic experience. On one visit it took quite a while before anyone offered us help but we think they all thought someone else was helping us already. Otherwise, we were very impressed by their selection, their prices, and their service. Read less
Services Used: Jewelry
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mrs.ramstad
Wedding:
8/2/2008
5.0/5.0
They were WONDERFUL. They were polite even when I wasn't buying anything. They clean and buff my ring any time without negative looks or body language. They seem to really want to do a good job and want you to like your jewelry. I will never shop anywhere else.
They were WONDERFUL. They were polite even when I wasn't buying anything. They clean and buff my ring any time without Read more...
They were WONDERFUL. They were polite even when I wasn't buying anything. They clean and buff my ring any time without negative looks or body language. They seem to really want to do a good job and want you to like your jewelry. I will never shop anywhere else. Read less
Services Used: Jewelry
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Dinger50
Wedding:
8/2/2008
5.0/5.0
What can we say it's Shane Company...they have spactacular service and we are very impressed and happy with the wedding jewelry we have purchased with them. They clean and redip our rings and make them shiny and new all over again.
Thanks Shane Co.
What can we say it's Shane Company...they have spactacular service and we are very impressed and happy with the wedding Read more...
What can we say it's Shane Company...they have spactacular service and we are very impressed and happy with the wedding jewelry we have purchased with them. They clean and redip our rings and make them shiny and new all over again.
Thanks Shane Co. Read less
Services Used: Jewelry
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BrookeKH
Wedding:
8/2/2008
4.3/5.0
My husband bought my engagement ring here and we were so pleased with the quality and service that we returned for our wedding bands. Every sales person we worked with was very patient and courteous and never pushy. We plan to go back to Shane Co for all of our important jewelry purchases in the future.
My husband bought my engagement ring here and we were so pleased with the quality and service that we returned for our Read more...
My husband bought my engagement ring here and we were so pleased with the quality and service that we returned for our wedding bands. Every sales person we worked with was very patient and courteous and never pushy. We plan to go back to Shane Co for all of our important jewelry purchases in the future. Read less
Services Used: Jewelry
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volleyball1688
Wedding:
8/2/2008
4.9/5.0
All the sales people where very friendly and helpful. They wanted to make sure that we found the perfect rings for us...including look, price range, and quality of the diamond.
All the sales people where very friendly and helpful. They wanted to make sure that we found the perfect rings for Read more...
All the sales people where very friendly and helpful. They wanted to make sure that we found the perfect rings for us...including look, price range, and quality of the diamond. Read less
Services Used: Jewelry
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lilsteng
Wedding:
8/1/2008
4.2/5.0
we had a small hickup with the Shane Co, My husband went in to pick up my ring which he had rushed but when he got there the ring was not ready. Not only did they hurry up to get the ring ready, the gave him a gift card for there mistake which he used to get me a beautiful diamond necklace for valentines day. They are a great company and have great customer service.
we had a small hickup with the Shane Co, My husband went in to pick up my ring which he had rushed but when he got there Read more...
we had a small hickup with the Shane Co, My husband went in to pick up my ring which he had rushed but when he got there the ring was not ready. Not only did they hurry up to get the ring ready, the gave him a gift card for there mistake which he used to get me a beautiful diamond necklace for valentines day. They are a great company and have great customer service. Read less
Services Used: Jewelry
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Laura
Wedding:
7/26/2008
4.8/5.0
Shane Company was extremely helpful. They provided help without being pushy, although we did get passed off between people a few times. They completed both of our rings on time and they fit perfectly. I would definitely use them in the future.
Shane Company was extremely helpful. They provided help without being pushy, although we did get passed off between people Read more...
Shane Company was extremely helpful. They provided help without being pushy, although we did get passed off between people a few times. They completed both of our rings on time and they fit perfectly. I would definitely use them in the future. Read less
Services Used: Jewelry
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David
Wedding:
7/26/2008
5.0/5.0
I was able to craft my wife's engagement ring from scratch, something I would have paid extra for at other retailers. But what really won me over was their lifetime guarantee of the rings (I also bought her wedding band from Shane Company) including inspection, cleaning, and servicing of the rings for free for life. I also like their policy of trade-in, I would get credited for the full appraised value of the diamond should I ever decide to upgrade. Overall, one of the best jewelers in the business, and one that I will go back to in future years.
I was able to craft my wife's engagement ring from scratch, something I would have paid extra for at other retailers. But Read more...
I was able to craft my wife's engagement ring from scratch, something I would have paid extra for at other retailers. But what really won me over was their lifetime guarantee of the rings (I also bought her wedding band from Shane Company) including inspection, cleaning, and servicing of the rings for free for life. I also like their policy of trade-in, I would get credited for the full appraised value of the diamond should I ever decide to upgrade. Overall, one of the best jewelers in the business, and one that I will go back to in future years. Read less
Services Used: Jewelry
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suzyling
Wedding:
7/26/2008
4.8/5.0
I love the Shane Company. We got my engagement ring, the mother of the bride necklaces, pearls for other attendants, my husband's ring, and my wedding ring there. We have been shopping religiously at the Shane Company for the past year and wouldn't consider going anywhere else.
I love the Shane Company. We got my engagement ring, the mother of the bride necklaces, pearls for other attendants, my Read more...
I love the Shane Company. We got my engagement ring, the mother of the bride necklaces, pearls for other attendants, my husband's ring, and my wedding ring there. We have been shopping religiously at the Shane Company for the past year and wouldn't consider going anywhere else. Read less
Services Used: Jewelry
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pinkchica
Wedding:
7/26/2008
4.6/5.0
Very helpful and not pushy when coming to pick out my ring!
Very helpful and not pushy when coming to pick out my ring!
Very helpful and not pushy when coming to pick out my ring! Read less
Services Used: Jewelry
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kellyolivia
Wedding:
7/26/2008
1.6/5.0
It was important to my husband to have our rings looked like they belonged together. My ring was rather uniue so it was difficult to find a ring that had similar characteristics. I presented my problem to a salesperson at Shane Company and she told me they could add a "jump ring" and insert a small diamond on one of the rings I liked and guaranteed me that it would look like what we talked about. But because it was a special order, i had to buy it and there was no return policy. So I took a risk based on their "guarantee" that I'd like the ring. The ring came back and it did not look good at all. It looked like they had glued the jump ring and the diamond to the top of another ring... in other words, it didn't look like a finely crafted ring. There was nothing they could do about it. Fortunately, my husband later got a job at a ring shop and melted the gold down and made himself his own ring from scratch.
It was important to my husband to have our rings looked like they belonged together. My ring was rather uniue so it was Read more...
It was important to my husband to have our rings looked like they belonged together. My ring was rather uniue so it was difficult to find a ring that had similar characteristics. I presented my problem to a salesperson at Shane Company and she told me they could add a "jump ring" and insert a small diamond on one of the rings I liked and guaranteed me that it would look like what we talked about. But because it was a special order, i had to buy it and there was no return policy. So I took a risk based on their "guarantee" that I'd like the ring. The ring came back and it did not look good at all. It looked like they had glued the jump ring and the diamond to the top of another ring... in other words, it didn't look like a finely crafted ring. There was nothing they could do about it. Fortunately, my husband later got a job at a ring shop and melted the gold down and made himself his own ring from scratch. Read less
Services Used: Jewelry
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JC2608
Wedding:
7/26/2008
4.2/5.0
I am so glad we got my engagement ring and wedding band from Shane! I get complements on it everyday! After we returned from our honeymoon one of the stones in my engagement ring fell out. Shane replaced it at no cost.
I am so glad we got my engagement ring and wedding band from Shane! I get complements on it everyday! After we returned Read more...
I am so glad we got my engagement ring and wedding band from Shane! I get complements on it everyday! After we returned from our honeymoon one of the stones in my engagement ring fell out. Shane replaced it at no cost. Read less
Services Used: Jewelry
Bg23
Regina
Wedding:
7/20/2008
4.9/5.0
The store we went to in San Diego is no longer there. But when it was there was no pressure and we got exactly what we wanted. We had to exchange a ring and there were no problems with that. Their warranties are amazing I would recommend Shane Co they tell no lies and give you much needed information on how to buy a ring.
The store we went to in San Diego is no longer there. But when it was there was no pressure and we got exactly what we Read more...
The store we went to in San Diego is no longer there. But when it was there was no pressure and we got exactly what we wanted. We had to exchange a ring and there were no problems with that. Their warranties are amazing I would recommend Shane Co they tell no lies and give you much needed information on how to buy a ring. Read less
Services Used: Jewelry
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kitty_cat
Wedding:
7/19/2008
5.0/5.0
We were having trouble finding rings, and then we went to The Shane Company after looking online. As soon as we walked in we got a personal rep and she helped us for at least 2 hours while we built a custom ring. And then my future husband went out to sea and they finished resizing my ring just before he went which meant a lot to us. Then before the wedding I knocked a gem out of the band, and they got in a new one right away. I highly recommend them! Plus the protection plans are included, you don't have to purchase them separately.
We were having trouble finding rings, and then we went to The Shane Company after looking online. As soon as we walked in Read more...
We were having trouble finding rings, and then we went to The Shane Company after looking online. As soon as we walked in we got a personal rep and she helped us for at least 2 hours while we built a custom ring. And then my future husband went out to sea and they finished resizing my ring just before he went which meant a lot to us. Then before the wedding I knocked a gem out of the band, and they got in a new one right away. I highly recommend them! Plus the protection plans are included, you don't have to purchase them separately. Read less
Services Used: Jewelry
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Meredith
Wedding:
7/19/2008
5.0/5.0
Shane's employees are very helpful. They don't work on commission, so they aren't too pushy either. Our rings were ready right on time, and you can go get it cleaned anytime you want
Shane's employees are very helpful. They don't work on commission, so they aren't too pushy either. Our rings were ready Read more...
Shane's employees are very helpful. They don't work on commission, so they aren't too pushy either. Our rings were ready right on time, and you can go get it cleaned anytime you want Read less
Services Used: Jewelry
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Katelynn
Wedding:
7/19/2008
5.0/5.0
After shopping around everywhere, we found that Shane Co was the best value. Employees were very helpful.
After shopping around everywhere, we found that Shane Co was the best value. Employees were very helpful.
After shopping around everywhere, we found that Shane Co was the best value. Employees were very helpful. Read less
Services Used: Jewelry
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Elishia
Wedding:
7/19/2008
5.0/5.0
I was so happy with my diamond that my fiance chose from Shane. It's so beautiful! Everyone just loves my ring! And so do I!!!! :) And Shane Co had been there to take care of me with resizing and polishing my ring! Couldn't ask for better service!
I was so happy with my diamond that my fiance chose from Shane. It's so beautiful! Everyone just loves my ring! And so do Read more...
I was so happy with my diamond that my fiance chose from Shane. It's so beautiful! Everyone just loves my ring! And so do I!!!! :) And Shane Co had been there to take care of me with resizing and polishing my ring! Couldn't ask for better service! Read less
Services Used: Jewelry
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RBParsons
Wedding:
7/12/2008
5.0/5.0
Kelly rocks!

We originally created an engagement ring from a wedding band and princess cut diamond. The wedding band holds diamonds all the way around. A couple years later, we wanted the same wedding band to complete the 'set'. No one was able to do this. We went through two people who could not help us. Kelly not only got us our ring but stayed in contact with us to make us aware of the progress of the ring.

If you ever go to Shane Co. in Kennesaw, we highly recommend Kelly!
Kelly rocks!

We originally created an engagement ring from a wedding band and princess cut diamond. The wedding Read more...
Kelly rocks!

We originally created an engagement ring from a wedding band and princess cut diamond. The wedding band holds diamonds all the way around. A couple years later, we wanted the same wedding band to complete the 'set'. No one was able to do this. We went through two people who could not help us. Kelly not only got us our ring but stayed in contact with us to make us aware of the progress of the ring.

If you ever go to Shane Co. in Kennesaw, we highly recommend Kelly! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks for the great review and for choosing to get your rings with us! I'm really happy to hear that Kelly was able to help you out!

Best,

Chris Jones
Shane Co.
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Princess Cupcake
Wedding:
7/12/2008
5.0/5.0
In a word: Amazing. Our sales associate took care of us as if we were the only clients in the store that day. I have a beautiful ring designed just for me and my husband has one as well. We couldn't be happier!
In a word: Amazing. Our sales associate took care of us as if we were the only clients in the store that day. I have a Read more...
In a word: Amazing. Our sales associate took care of us as if we were the only clients in the store that day. I have a beautiful ring designed just for me and my husband has one as well. We couldn't be happier! Read less
Services Used: Jewelry
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Emily
Wedding:
7/12/2008
4.4/5.0
We bought our wedding bands here, and the quality of the jewelry is excellent. Our only disappoint was that we forgot to ask them about a possible discount for buying multiple rings.
We bought our wedding bands here, and the quality of the jewelry is excellent. Our only disappoint was that we forgot to Read more...
We bought our wedding bands here, and the quality of the jewelry is excellent. Our only disappoint was that we forgot to ask them about a possible discount for buying multiple rings. Read less
Services Used: Jewelry
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Gaboo
Wedding:
7/5/2008
4.7/5.0
My husband picked out my engagement ring on his own. He has it done special. When he gave it to me, the main diamond was off centered. When we called to find out what to do, they were so helpful. They fixed it the day we brought it in and helped us pick out our wedding bands. I was very pleased with the whole experience. They have excellent long term guarantees that come with each purchase.
My husband picked out my engagement ring on his own. He has it done special. When he gave it to me, the main diamond was Read more...
My husband picked out my engagement ring on his own. He has it done special. When he gave it to me, the main diamond was off centered. When we called to find out what to do, they were so helpful. They fixed it the day we brought it in and helped us pick out our wedding bands. I was very pleased with the whole experience. They have excellent long term guarantees that come with each purchase. Read less
Services Used: Jewelry
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paulabash
Wedding:
7/5/2008
4.8/5.0
i love our rings!
i love our rings!
i love our rings! Read less
Services Used: Jewelry
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mrsmaymay
Wedding:
7/4/2008
4.4/5.0
my ring in great! i love it. my engagement ring came from here and i totally forgot about getting it cleaned up and re irrodiam platted. i went in there like 4 days before the wedding, and they cleaned it up, did the platting, and put it in a box to keep it shiney and clean for me. it took only like 10 mins, and they did ti right then n there. it was great! thanks so much!
my ring in great! i love it. my engagement ring came from here and i totally forgot about getting it cleaned up and re Read more...
my ring in great! i love it. my engagement ring came from here and i totally forgot about getting it cleaned up and re irrodiam platted. i went in there like 4 days before the wedding, and they cleaned it up, did the platting, and put it in a box to keep it shiney and clean for me. it took only like 10 mins, and they did ti right then n there. it was great! thanks so much! Read less
Services Used: Jewelry
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Joy
Wedding:
6/15/2008
5.0/5.0
I got my ring from Shane Co and I got my husband's ring there since I was so impressed with them. I actually had one of my small side diamonds fall out and I took it back to them and they replaced it for free. They give you a lifetime warranty as long as you take your ring in every six months for check ups. It's so worth it. They are by far the best jewerler there is.
I got my ring from Shane Co and I got my husband's ring there since I was so impressed with them. I actually had one of my Read more...
I got my ring from Shane Co and I got my husband's ring there since I was so impressed with them. I actually had one of my small side diamonds fall out and I took it back to them and they replaced it for free. They give you a lifetime warranty as long as you take your ring in every six months for check ups. It's so worth it. They are by far the best jewerler there is. Read less
Services Used: Jewelry
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Ashlee
Wedding:
6/14/2008
4.8/5.0
We visited several jewelry stores before going to Shane Company. All of which seemed to try to pressure us into buying a ring that day before the sale was over or before someone else bought the ring. At Shane Company we were treated like guest and shown ring after ring out of their large selection until we found the perfect one. They spent over two hours helping us pick the perfect setting and diamond for our budget and never once did we feel like we were being pressured to get something that day. After we got engaged we returned to Shane Co for my husbands ring since we were so pleased with the service they gave us before. If you are looking for a great ring at a great price skip all the other stores and just go to Shane Company. We both love our rings.
We visited several jewelry stores before going to Shane Company. All of which seemed to try to pressure us into buying a Read more...
We visited several jewelry stores before going to Shane Company. All of which seemed to try to pressure us into buying a ring that day before the sale was over or before someone else bought the ring. At Shane Company we were treated like guest and shown ring after ring out of their large selection until we found the perfect one. They spent over two hours helping us pick the perfect setting and diamond for our budget and never once did we feel like we were being pressured to get something that day. After we got engaged we returned to Shane Co for my husbands ring since we were so pleased with the service they gave us before. If you are looking for a great ring at a great price skip all the other stores and just go to Shane Company. We both love our rings. Read less
Services Used: Jewelry
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Sarah
Wedding:
6/14/2008
4.9/5.0
The employees were very helpful when I was picking out my band and my husbands band. They were patient with us while we were deciding. They listened to what we were looking for and help direct us. I also like the feeling that we are lifetime customers without ever having to buy something from them again. We felt appreciated there.
The employees were very helpful when I was picking out my band and my husbands band. They were patient with us while we Read more...
The employees were very helpful when I was picking out my band and my husbands band. They were patient with us while we were deciding. They listened to what we were looking for and help direct us. I also like the feeling that we are lifetime customers without ever having to buy something from them again. We felt appreciated there. Read less
Services Used: Jewelry
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Suki
Wedding:
6/14/2008
5.0/5.0
This is the best jeweler anywhere in Orlando.
This is the best jeweler anywhere in Orlando.
This is the best jeweler anywhere in Orlando. Read less
Services Used: Jewelry
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Dawn
Wedding:
5/24/2008
4.0/5.0
My husband bought my gorgeous engagement ring from Shane Company. He was really pleased with the service that he received and we returned to them to purchase our wedding bands. They really went out of their way to make sure we found what we wanted within a price that we were comfortable with.
My husband bought my gorgeous engagement ring from Shane Company. He was really pleased with the service that he received Read more...
My husband bought my gorgeous engagement ring from Shane Company. He was really pleased with the service that he received and we returned to them to purchase our wedding bands. They really went out of their way to make sure we found what we wanted within a price that we were comfortable with. Read less
Services Used: Jewelry
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stephaniejustine
Wedding:
5/23/2008
4.5/5.0
This jeweler was great to work with. The diamond, prongs, and gold have a lifetime garrantee.If you ever want to upgrade your diamond or ring, they give you the whole price you paid towards the new ring. My favorite part about working with them was that none of their employees are on commission. You are able to just shop and not have to fend off sales associates.
This jeweler was great to work with. The diamond, prongs, and gold have a lifetime garrantee.If you ever want to upgrade Read more...
This jeweler was great to work with. The diamond, prongs, and gold have a lifetime garrantee.If you ever want to upgrade your diamond or ring, they give you the whole price you paid towards the new ring. My favorite part about working with them was that none of their employees are on commission. You are able to just shop and not have to fend off sales associates. Read less
Services Used: Jewelry
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benvr
Wedding:
5/23/2008
4.7/5.0
Friendly, prompt service... best jeweler I have ever worked with!
Friendly, prompt service... best jeweler I have ever worked with!
Friendly, prompt service... best jeweler I have ever worked with! Read less
Services Used: Jewelry
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melj
Wedding:
5/22/2008
5.0/5.0
An absolute joy to work with. They were very laid back while I was indecisive, and had lots of options to help me out. Not pushy at all, and their warrenty policy is OUTSTANDING! I got my ring soldered for free, and can have it sized, cleaned etc. for life for free. VERY VERY POSITIVE EXPERIENCE AND WOULD RECOMMEND TO ANYONE!!
An absolute joy to work with. They were very laid back while I was indecisive, and had lots of options to help me out. Not Read more...
An absolute joy to work with. They were very laid back while I was indecisive, and had lots of options to help me out. Not pushy at all, and their warrenty policy is OUTSTANDING! I got my ring soldered for free, and can have it sized, cleaned etc. for life for free. VERY VERY POSITIVE EXPERIENCE AND WOULD RECOMMEND TO ANYONE!! Read less
Services Used: Jewelry
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KLip
Wedding:
5/18/2008
5.0/5.0
Wonderful selection, wonderful staff, no pressure, great care with jewelry with continued cleanings and guaranteeing their jewelry.
Wonderful selection, wonderful staff, no pressure, great care with jewelry with continued cleanings and guaranteeing their Read more...
Wonderful selection, wonderful staff, no pressure, great care with jewelry with continued cleanings and guaranteeing their jewelry. Read less
Services Used: Jewelry
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Vanita and Justin McGough
Wedding:
5/17/2008
5.0/5.0
The Staff at Shane Co. were awesome. They listened to exactly what we were looking for and helped us to find the perfect rings! We continue to go to Shane Co. for our jewelry! We love their wide selection of jewelry. We will continue to recommend them in the future!
The Staff at Shane Co. were awesome. They listened to exactly what we were looking for and helped us to find the perfect Read more...
The Staff at Shane Co. were awesome. They listened to exactly what we were looking for and helped us to find the perfect rings! We continue to go to Shane Co. for our jewelry! We love their wide selection of jewelry. We will continue to recommend them in the future! Read less
Services Used: Jewelry
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Caitiebug
Wedding:
5/17/2008
5.0/5.0
WE LOOOOOVE The Shane Company. Their radio commercials do not lie. WE had such a fun time picking out a setting and choosing a diamond. The woman that helped us spent over and hour with us helping us find exactly what we wanted. The thing that really made me happy was that Shane Company does not buy conflict diamonds. they can trace thier buyers all the way back to insure that none of thier jewelrey comes from conflict nations. That was very important to me.The lifetime free waranty is wonderful too. I feel secure about my ring. I know its in good hands.
WE LOOOOOVE The Shane Company. Their radio commercials do not lie. WE had such a fun time picking out a setting and Read more...
WE LOOOOOVE The Shane Company. Their radio commercials do not lie. WE had such a fun time picking out a setting and choosing a diamond. The woman that helped us spent over and hour with us helping us find exactly what we wanted. The thing that really made me happy was that Shane Company does not buy conflict diamonds. they can trace thier buyers all the way back to insure that none of thier jewelrey comes from conflict nations. That was very important to me.The lifetime free waranty is wonderful too. I feel secure about my ring. I know its in good hands. Read less
Services Used: Jewelry
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Melissa
Wedding:
5/17/2008
5.0/5.0
Our time spent at The Shane Company was by far and away the best experience we had shopping for my engagement ring. The staff is very friendly, helpful and knowledgeable. We left the store with exactly what I wanted and returned a couple of months later to purchase my then fiance's wedding band. I would highly recommend Shane Co to anyone looking for an amazing value and a truly unique piece of jewelry. It's my secret wish to work there one day!
Our time spent at The Shane Company was by far and away the best experience we had shopping for my engagement ring. The Read more...
Our time spent at The Shane Company was by far and away the best experience we had shopping for my engagement ring. The staff is very friendly, helpful and knowledgeable. We left the store with exactly what I wanted and returned a couple of months later to purchase my then fiance's wedding band. I would highly recommend Shane Co to anyone looking for an amazing value and a truly unique piece of jewelry. It's my secret wish to work there one day! Read less
Services Used: Jewelry
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mysweetlittlepug
Wedding:
5/17/2008
5.0/5.0
I love the Shane company! Our rings are so beautiful. Everytime you go into there store they are so helpful and friendly. They clean my rings all the time without any hassles. They always offer a drink or snack while i wait. Love them and will always go back for any future purchases.
I love the Shane company! Our rings are so beautiful. Everytime you go into there store they are so helpful and friendly. Read more...
I love the Shane company! Our rings are so beautiful. Everytime you go into there store they are so helpful and friendly. They clean my rings all the time without any hassles. They always offer a drink or snack while i wait. Love them and will always go back for any future purchases. Read less
Services Used: Jewelry
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swertz
Wedding:
5/17/2008
5.0/5.0
Very beautiful and unique jewelry for any price range. Customer service is excellent. No pressure to buy, but did anyway!
Very beautiful and unique jewelry for any price range. Customer service is excellent. No pressure to buy, but did anyway!
Very beautiful and unique jewelry for any price range. Customer service is excellent. No pressure to buy, but did anyway! Read less
Services Used: Jewelry
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mebyrd01
Wedding:
5/15/2008
5.0/5.0
With their warranty-there's nothing to worry about- and they are so affordable for the services they provide.
With their warranty-there's nothing to worry about- and they are so affordable for the services they provide.
With their warranty-there's nothing to worry about- and they are so affordable for the services they provide. Read less
Services Used: Jewelry
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angelstar54
Wedding:
5/10/2008
4.8/5.0
When my husband and I came to the conclusion that we wanted to get married, we decided to find the engagement ring. After hitting the mall, we decided to check out Shane Co. and remembered how to find them thanks to their commercial, which has been the same for like...forever! When we walked in, we were greated and directed to the bridal showcase area. We definitely got personalized service and loved the free hot chocolate (they have an awesome Keurig machine there now - awesome!). If you come at the right time, they do have cookies there too! When we selected the ring and stone, they put the stone in to hide the one flaw that could be seen with the thingy. We have returned since to buy other jewelry as well as to resize my husband's ring. The jewelry is always available as promised. We're extremely happy we went with Shane Co (and there's a shameless plug on our wedding video and wedding album!)
When my husband and I came to the conclusion that we wanted to get married, we decided to find the engagement ring. After Read more...
When my husband and I came to the conclusion that we wanted to get married, we decided to find the engagement ring. After hitting the mall, we decided to check out Shane Co. and remembered how to find them thanks to their commercial, which has been the same for like...forever! When we walked in, we were greated and directed to the bridal showcase area. We definitely got personalized service and loved the free hot chocolate (they have an awesome Keurig machine there now - awesome!). If you come at the right time, they do have cookies there too! When we selected the ring and stone, they put the stone in to hide the one flaw that could be seen with the thingy. We have returned since to buy other jewelry as well as to resize my husband's ring. The jewelry is always available as promised. We're extremely happy we went with Shane Co (and there's a shameless plug on our wedding video and wedding album!) Read less
Services Used: Jewelry
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Mrs.Hitch13
Wedding:
5/10/2008
4.7/5.0
I loved the diamond we picked out at Shane Co... but the building itself is a little depressing. It looks like a hospital room.
I loved the diamond we picked out at Shane Co... but the building itself is a little depressing. It looks like a hospital Read more...
I loved the diamond we picked out at Shane Co... but the building itself is a little depressing. It looks like a hospital room. Read less
Services Used: Jewelry
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tolli_girl
Wedding:
5/10/2008
5.0/5.0
This is where my engagement ring is from and they are always super helpful! I love taking my ring in there to get it cleaned because they are always so nice and easy to deal with. They had a great price too. and they don't work off of comission so they aren't pushy at all. Great service.
This is where my engagement ring is from and they are always super helpful! I love taking my ring in there to get it Read more...
This is where my engagement ring is from and they are always super helpful! I love taking my ring in there to get it cleaned because they are always so nice and easy to deal with. They had a great price too. and they don't work off of comission so they aren't pushy at all. Great service. Read less
Services Used: Jewelry
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Ryan
Wedding:
5/3/2008
4.3/5.0
they were really great, no pressure, very helpful. i would reccomend them.
they were really great, no pressure, very helpful. i would reccomend them.
they were really great, no pressure, very helpful. i would reccomend them. Read less
Services Used: Jewelry
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vallerina
Wedding:
4/26/2008
5.0/5.0
we got my engagement ring at shane co and it is BEAUTIFUL! i originally picked it out 2 years before we became engaged when we were in the store with my sister so she could get a bigger diamond. we were just looking around while we were waiting and i fell in love with the ring. my husband (then boyfriend) remembered which ring i wanted and when we were ready to get engaged he went back. they didnt have it in stock anymore, so he had to get it special ordered. they were so helpful and got it here 2 weeks before it was supposed to arrive. it came with an awesome lifetime warranty and free cleanings for life. i love my ring!!
we got my engagement ring at shane co and it is BEAUTIFUL! i originally picked it out 2 years before we became engaged Read more...
we got my engagement ring at shane co and it is BEAUTIFUL! i originally picked it out 2 years before we became engaged when we were in the store with my sister so she could get a bigger diamond. we were just looking around while we were waiting and i fell in love with the ring. my husband (then boyfriend) remembered which ring i wanted and when we were ready to get engaged he went back. they didnt have it in stock anymore, so he had to get it special ordered. they were so helpful and got it here 2 weeks before it was supposed to arrive. it came with an awesome lifetime warranty and free cleanings for life. i love my ring!! Read less
Services Used: Jewelry
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Amber
Wedding:
4/26/2008
4.8/5.0
Working with the Shane company to get our rings was great. They were very helpful with my husband in picking out my ring and when we went in together they were great at helping us pick out his ring and a matching band for me. They have outstanding service and are very quick with orders. Our rings turned out perfect and we will defenitly be going back to them for any new jewerly needs we have!
Working with the Shane company to get our rings was great. They were very helpful with my husband in picking out my ring Read more...
Working with the Shane company to get our rings was great. They were very helpful with my husband in picking out my ring and when we went in together they were great at helping us pick out his ring and a matching band for me. They have outstanding service and are very quick with orders. Our rings turned out perfect and we will defenitly be going back to them for any new jewerly needs we have! Read less
Services Used: Jewelry
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Gretchen
Wedding:
4/25/2008
3.3/5.0
We purchased our wedding bands at the Shane Co in Scottsdale and were given a price and set up a payment plan. Once the rings were paid off, we went in to pick them up only to discover that my husbands band did not have the diamond in it that we originally wanted. They tried to make up pay for it but we had the drawing they do on the carbon paper of what we were paying for. The error was because the man who was originally helping us forgot to factor the diamond into the price. We did not intend to pay another $300 for a diamond in my husbands band that we were lead to believe was already paid for. Just disappointing to go in to pick up and see you rings for the first time and not be able to bring them home because of the store's error. On the up side, I did take my engagement and wedding band in to be saudered and it was done earlier than I was originally told. Also, Shane Co does offer a lifetime guarantee on your rings so long as you bring them in every 6 months for cleaning. That is why we chose to go with them.
We purchased our wedding bands at the Shane Co in Scottsdale and were given a price and set up a payment plan. Once the Read more...
We purchased our wedding bands at the Shane Co in Scottsdale and were given a price and set up a payment plan. Once the rings were paid off, we went in to pick them up only to discover that my husbands band did not have the diamond in it that we originally wanted. They tried to make up pay for it but we had the drawing they do on the carbon paper of what we were paying for. The error was because the man who was originally helping us forgot to factor the diamond into the price. We did not intend to pay another $300 for a diamond in my husbands band that we were lead to believe was already paid for. Just disappointing to go in to pick up and see you rings for the first time and not be able to bring them home because of the store's error. On the up side, I did take my engagement and wedding band in to be saudered and it was done earlier than I was originally told. Also, Shane Co does offer a lifetime guarantee on your rings so long as you bring them in every 6 months for cleaning. That is why we chose to go with them. Read less
Services Used: Jewelry
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AprilBride
Wedding:
4/20/2008
4.4/5.0
Great service, great prices. Wonderful warranty to protect your investment.
Great service, great prices. Wonderful warranty to protect your investment.
Great service, great prices. Wonderful warranty to protect your investment. Read less
Services Used: Jewelry
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lisac
Wedding:
4/20/2008
5.0/5.0
My husband and I are very happy with our ring purchases through the Shane Co. My diamonds, though not large, are beautiful. My husband's band compliments mine very well, even though they were not a set. We would highly recommend the Shane Co. for jewelry purchases.
My husband and I are very happy with our ring purchases through the Shane Co. My diamonds, though not large, are Read more...
My husband and I are very happy with our ring purchases through the Shane Co. My diamonds, though not large, are beautiful. My husband's band compliments mine very well, even though they were not a set. We would highly recommend the Shane Co. for jewelry purchases. Read less
Services Used: Jewelry
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jheim
Wedding:
4/19/2008
5.0/5.0
I LOVE MY WEDDING SET!!! We never thought that we would find the PERFECT ring but we did and it is by far the most beautiful thing that I have ever seen. They have a great selection and the people that work there are not like the commission seekers at the mall store. They will help you for as long as it takes and if you don't end up buying it that day that is fine with them. I love the fact that you get to pick the diamond seperate. You aren't stuck with the diamond that they think goes in the ring. I will use them for all my jewelry needs. In fact we bought my husbands wedding band there. They have a fantastic warrentee program. If for any reason something happens to your ring they will fix it no questions asked and you can have it fixed at any Shane co. Best of all you don't have to keep track of any paper work.
I LOVE MY WEDDING SET!!! We never thought that we would find the PERFECT ring but we did and it is by far the most Read more...
I LOVE MY WEDDING SET!!! We never thought that we would find the PERFECT ring but we did and it is by far the most beautiful thing that I have ever seen. They have a great selection and the people that work there are not like the commission seekers at the mall store. They will help you for as long as it takes and if you don't end up buying it that day that is fine with them. I love the fact that you get to pick the diamond seperate. You aren't stuck with the diamond that they think goes in the ring. I will use them for all my jewelry needs. In fact we bought my husbands wedding band there. They have a fantastic warrentee program. If for any reason something happens to your ring they will fix it no questions asked and you can have it fixed at any Shane co. Best of all you don't have to keep track of any paper work. Read less
Services Used: Jewelry
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Gaila
Wedding:
4/12/2008
5.0/5.0
We had a great experience at the Shane company. They were not pushy like other places we went, had an enormous selection, and had the best guarantee of anywhere we looked. We also got great financing, which helped us get exactly what we wanted. We are so happy to have delt with them!
We had a great experience at the Shane company. They were not pushy like other places we went, had an enormous selection, Read more...
We had a great experience at the Shane company. They were not pushy like other places we went, had an enormous selection, and had the best guarantee of anywhere we looked. We also got great financing, which helped us get exactly what we wanted. We are so happy to have delt with them! Read less
Services Used: Jewelry
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mikki3398
Wedding:
4/12/2008
2.8/5.0
I love the ring I got from the Shane Co! However, it took forever for us to be helped when we were looking there. And also, my ring has a brushed finish, and we were told when we were purchasing it that rebrushing it would be free, however they sort of made a fuss about it and said they didn't know if they would still do it when we took it to be touched up before our wedding. They do have a big selection though. But I don't think that their prices are that much lower, if at all lower than Sierra West.
I love the ring I got from the Shane Co! However, it took forever for us to be helped when we were looking there. And Read more...
I love the ring I got from the Shane Co! However, it took forever for us to be helped when we were looking there. And also, my ring has a brushed finish, and we were told when we were purchasing it that rebrushing it would be free, however they sort of made a fuss about it and said they didn't know if they would still do it when we took it to be touched up before our wedding. They do have a big selection though. But I don't think that their prices are that much lower, if at all lower than Sierra West. Read less
Services Used: Invitations
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zeppelin373
Wedding:
4/5/2008
5.0/5.0
Worked with us to create customize jewelry. They turned out beautifully
Worked with us to create customize jewelry. They turned out beautifully
Worked with us to create customize jewelry. They turned out beautifully Read less
Services Used: Jewelry
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jlk209
Wedding:
3/29/2008
4.6/5.0
My husband ordered my engagement ring through Shane Company and almost everything about them was excellent! The ring is beautiful and the service was superb. The only thing that I was not over-the-moon about was the limited options for bridal bands at the Woodbury location. Otherwise, everything was great. I still get compliments on my ring all of the time!
My husband ordered my engagement ring through Shane Company and almost everything about them was excellent! The ring is Read more...
My husband ordered my engagement ring through Shane Company and almost everything about them was excellent! The ring is beautiful and the service was superb. The only thing that I was not over-the-moon about was the limited options for bridal bands at the Woodbury location. Otherwise, everything was great. I still get compliments on my ring all of the time! Read less
Services Used: Jewelry
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Kyle
Wedding:
3/29/2008
4.3/5.0
My fiance and I had a fantastic time picking out our wedding bands at Shane Co. We felt like the only people in the store. The salesperson was friendly, and attentive; very carefully explaining all of our options. And there was absolutely no pressure to buy. Their selection of wedding rings and engagement rings is fantastic. We found the most perfect rings you could ever imagine. They have great financing options through a well respected financial institution (Wells Fargo), too.
My fiance and I had a fantastic time picking out our wedding bands at Shane Co. We felt like the only people in the store. Read more...
My fiance and I had a fantastic time picking out our wedding bands at Shane Co. We felt like the only people in the store. The salesperson was friendly, and attentive; very carefully explaining all of our options. And there was absolutely no pressure to buy. Their selection of wedding rings and engagement rings is fantastic. We found the most perfect rings you could ever imagine. They have great financing options through a well respected financial institution (Wells Fargo), too. Read less
Services Used: Jewelry
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Azmom
Wedding:
3/22/2008
5.0/5.0
Love my ring. My sales lady was wonderful. I had fallen in love with a ring I had seen the time I was in before but they no longer had it. I had waited to come and purchase it just under 2 weeks before my wedding. She went and found it at another location and had it delivered the next day! They had my ring ready for the wedding. It was Great!! I love it.
Love my ring. My sales lady was wonderful. I had fallen in love with a ring I had seen the time I was in before but they Read more...
Love my ring. My sales lady was wonderful. I had fallen in love with a ring I had seen the time I was in before but they no longer had it. I had waited to come and purchase it just under 2 weeks before my wedding. She went and found it at another location and had it delivered the next day! They had my ring ready for the wedding. It was Great!! I love it. Read less
Services Used: Jewelry
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lisadreemz
Wedding:
3/18/2008
5.0/5.0
Great Quality. Wonderful to work with.
Great Quality. Wonderful to work with.
Great Quality. Wonderful to work with. Read less
Services Used: Jewelry
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Andrew
Wedding:
3/15/2008
4.0/5.0
Finally found the ring we were looking for. Great selection in all metals. Not as pushy as most jeweler's, Non of that why don't you take it home and see what you think crap.
Finally found the ring we were looking for. Great selection in all metals. Not as pushy as most jeweler's, Non of that why Read more...
Finally found the ring we were looking for. Great selection in all metals. Not as pushy as most jeweler's, Non of that why don't you take it home and see what you think crap. Read less
Services Used: Jewelry
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JenMoo2
Wedding:
3/15/2008