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Shane Co.

Serving Worldwide
CONTACT US
CONTACT US

LOCATION

Serving Worldwide, US

PHONE

866-467-4263

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Loose Diamonds l Engagement Rings l Wedding Sets l Wedding Rings l Bridal Party Gifts l Design Your Own Ring
Get a larger, more beautiful diamond for your money, backed by our Free... Read more
Loose Diamonds l Engagement Rings l Wedding Sets l Wedding Rings l Bridal Party Gifts l Design Your Own Ring
Get a larger, more beautiful diamond for your money, backed by our Free Lifetime Warranty and four generations of the Shane family’s commitment to total customer satisfaction.

Shane Co. is a direct diamond importer specializing in loose diamonds, engagement rings, women’s wedding rings, men’s wedding rings, and wedding sets in gold and platinum, and in fashion jewelry with diamonds, natural rubies, natural sapphires, and cultured pearls.




Direct Diamond Importer Prices
Since its founding in 1971, Shane Co. has purchased our diamonds directly from the diamond cutters, eliminating the middleman, and passing the savings on to our customers.

No Add-on Fees
When you buy from Shane Co. there are no add-on fees of any kind. Ever. Most other jewelers charge for everything, including setting the diamond, sizing the rings, and for their maintenance agreement.












Free Lifetime Warranty
Your engagement ring, including the diamond and the setting, are protected for life at no charge.

Superior Upgrade Policy
For any Shane Co. diamond you have mounted in a ring, you will receive the full value that you paid as credit toward the purchase of any other diamond of greater value. All that is required is a minimum of a one dollar increase. Most other jewelers make you spend double.





Hand-selected Diamonds
Every diamond is hand-selected one at a time for its superb cut and exceptional sparkle. We have long-standing relationships with the diamond cutters and pay them cash, so they give us the first pick of their best diamonds.

A Thousand Rings & Thousands of Diamonds
We have a thousand engagement rings and wedding rings to choose from and thousands of loose diamonds, including round, princess cut, and all of the fancy shapes.

Unique & Exclusive Styles
Our outstanding reputation in the jewelry industry allows us to negotiate exclusive rights to many engagement and wedding ring styles. We also have our own design and manufacturing center where we create an ever-changing selection of unique styles available only at Shane Co.






• Free Lifetime Warranty
• Free Ring Sizing
• Setting the Diamond at No Charge
• Free FedEx Shipping
• Free Gift Packaging
• Free Certified Appraisal
• Free Layaway Service
• 60-day Unconditional Refund or Exchange Guarantee
• Non-commissioned salespeople








PHOENIX, ARIZONA
7144 East Acoma Drive
Scottsdale, AZ 85254
480-348-5700


ATLANTA, GEORGIA
10885 Haynes Bridge Road
Alpharetta, GA 30022
678-393-0701

MINNEAPOLIS/
ST. PAUL, MINNESOTA
11300 Wayzata Blvd., Suite A
Minnetonka, MN 55305
952-546-2900

SACRAMENTO, CALIFORNIA
366 N. Sunrise Avenue
Roseville, CA 95661
916-783-3500

3300 Steve Reynolds Blvd.
Duluth, GA 30096
770-623-3660

8404 Tamarack Village
Woodbury, MN 55125
651-702-9900

SAN FRANCISCO
BAY AREA, CALIFORNIA
21255 Stevens Creek Blvd.
Cupertino, CA 95014
408-446-3300

735 Ernest W Barrett Pkwy NW
Kennesaw, GA 30144
678-355-1144

PORTLAND, OREGON
9730 SW Cascade Ave
Tigard, OR 97223
503-598-7900

690 Concar Drive
San Mateo, CA 94402
650-570-7333

INDIANAPOLIS, INDIANA
8111 E. 96th Street
Indianapolis, IN 46256
317-841-3000

NASHVILLE, TENNESSEE
3006 Mallory Lane
Franklin, TN 37067
615-503-9647

2530 N. Main Street
Walnut Creek, CA 94597
925-935-6600

KANSAS CITY, KANSAS
7300 West 135th Street, Bldg 35
Overland Park, KS 66213
913-402-5800

SALT LAKE CITY, UTAH
7182 S. State Street
Midvale, UT 84047
801-568-9500

DENVER, COLORADO
9790 E. Arapahoe Road
Greenwood Village, CO 80112
303-799-4700

LOUISVILLE, KENTUCKY
2515 Hurstbourne Gem Ln
Louisville, KY 40220
502-491-9222

SEATTLE, WASHINGTON
18833 28th Avenue West
Lynnwood, WA 98036
425-774-8400

6550 West 104th Avenue
Westminster, CO 80020
303-460-8200

ST. LOUIS, MISSOURI
9643 Olive Blvd.
Olivette, MO 63132
314-968-9700

























































What kind of bridal jewelry do you offer?
Loose Diamonds, Engagement Rings, Wedding Rings, Wedding Sets

Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Shane Co. offers full-service in-house jewelry maintenance including ring sizing. It may take from one to three days for sizing.

Do you offer stone upgrades if I purchase my original stones with you?
Yes. For any Shane Co. diamond you have mounted in a ring, as well as any stud earrings or solitaire pendants you purchase, you will receive the full value that you paid as credit toward the purchase of any other diamond of greater value. All that is required is a minimum of a one dollar increase. See our complete Upgrade Policy.

Do you offer a payment plan?
Yes. Shane Co. offers a free layaway service with full return policy rights, no restocking fee, no contract and no interest charges. You can also apply for the Shane Co. card with available special terms financing. Read less
Jewelry

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Designer Accessories, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.8
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.7/5.0
4.8/5.0
Sort by
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Anonymous
Wedding:
[Private]
5.0/5.0
Wouldn't go anywhere else! Friendly no pressure staff, great value and warranty.
Wouldn't go anywhere else! Friendly no pressure staff, great value and warranty.
Wouldn't go anywhere else! Friendly no pressure staff, great value and warranty. Read less
Services Used: Jewelry, Unique Services
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Anonymous
Wedding:
[Private]
5.0/5.0
My fiance and I went there to look for my engagement ring (he went back after and bought the ring without me there so that way it still a little bit of a surprise.) They were very helpful and willing to educate us on the different grades of diamonds. They allowed me to try on several different rings and were very helpful throughout the whole process. They never seemed put out even though we were not even buying the ring that day. He even brought in my heirloom diamond and they were willing to put it in any band of his choice. They now offer free cleanings for life and they check all the fittings on it. They also have very good prices. I absolutely love my engagement ring and have been looking for our wedding bands their. They will be my main jeweler from now on.
My fiance and I went there to look for my engagement ring (he went back after and bought the ring without me there so that Read more...
My fiance and I went there to look for my engagement ring (he went back after and bought the ring without me there so that way it still a little bit of a surprise.) They were very helpful and willing to educate us on the different grades of diamonds. They allowed me to try on several different rings and were very helpful throughout the whole process. They never seemed put out even though we were not even buying the ring that day. He even brought in my heirloom diamond and they were willing to put it in any band of his choice. They now offer free cleanings for life and they check all the fittings on it. They also have very good prices. I absolutely love my engagement ring and have been looking for our wedding bands their. They will be my main jeweler from now on. Read less
Services Used: Jewelry
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Mackenzie
Wedding:
6/20/2015
4.8/5.0
My ring is absolutely stunning, did a wondeful job with the setting!
My ring is absolutely stunning, did a wondeful job with the setting!
My ring is absolutely stunning, did a wondeful job with the setting! Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
I can't say enough about Shane Co and its incredible employees. We found that my husband's ring didn't fit properly one month before our wedding and Shane Co, despite the fact that the return period was expired, exchanged his ring for one that fit perfectly. I was so worried it was going to be a problem and they made it stress-free. We will be customers for life!
I can't say enough about Shane Co and its incredible employees. We found that my husband's ring didn't fit properly one Read more...
I can't say enough about Shane Co and its incredible employees. We found that my husband's ring didn't fit properly one month before our wedding and Shane Co, despite the fact that the return period was expired, exchanged his ring for one that fit perfectly. I was so worried it was going to be a problem and they made it stress-free. We will be customers for life! Read less
Services Used: Jewelry
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Amanda
Wedding:
4/4/2015
5.0/5.0
My engagement ring and wedding came from Shane Co, so they were the natural choice for my husband's wedding band. They provided us both with great service and made recommendations and were helpful at all points along the way!
My engagement ring and wedding came from Shane Co, so they were the natural choice for my husband's wedding band. They Read more...
My engagement ring and wedding came from Shane Co, so they were the natural choice for my husband's wedding band. They provided us both with great service and made recommendations and were helpful at all points along the way! Read less
Services Used: Jewelry
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Alyssa
Wedding:
4/3/2015
5.0/5.0
We purchased my ring and my fiance's ring at the Scottsdale location over a year ago. Everyone there is extremely professional and knowledgeable. We will go back soon and purchase my band. I know we receive quality at a great price. You also can't beat their insurance policy that is free. Thank you!
We purchased my ring and my fiance's ring at the Scottsdale location over a year ago. Everyone there is extremely Read more...
We purchased my ring and my fiance's ring at the Scottsdale location over a year ago. Everyone there is extremely professional and knowledgeable. We will go back soon and purchase my band. I know we receive quality at a great price. You also can't beat their insurance policy that is free. Thank you! Read less
Services Used: Jewelry
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Katie
Wedding:
12/6/2014
4.2/5.0
My fiance and I bought my engagement ring and our wedding bands from Shane Co after visiting a few other stores. Shane Co did not have a huge selection compared to some other places, but they had the ring I wanted for a pretty good price. On our first visit- when I picked out my engagement ring- the salespeople were very friendly and helpful. However, when we went to pick out our wedding bands the salesman sold my fiance a ring that was one size too large, since we were months away from the wedding, telling us that we should just come back closer to the wedding to have it resized. But, he also said that if it needed resized more than one size, they would have to cut the ring. It was brand new, so we wanted it to fit perfectly to begin with, rather than start off with a mark from resizing it.

They have a 60 day return policy, so we went back and had them order the correct size. It was fine, and we do love the ring, but it was just an extra hassle.
My fiance and I bought my engagement ring and our wedding bands from Shane Co after visiting a few other stores. Shane Co Read more...
My fiance and I bought my engagement ring and our wedding bands from Shane Co after visiting a few other stores. Shane Co did not have a huge selection compared to some other places, but they had the ring I wanted for a pretty good price. On our first visit- when I picked out my engagement ring- the salespeople were very friendly and helpful. However, when we went to pick out our wedding bands the salesman sold my fiance a ring that was one size too large, since we were months away from the wedding, telling us that we should just come back closer to the wedding to have it resized. But, he also said that if it needed resized more than one size, they would have to cut the ring. It was brand new, so we wanted it to fit perfectly to begin with, rather than start off with a mark from resizing it.

They have a 60 day return policy, so we went back and had them order the correct size. It was fine, and we do love the ring, but it was just an extra hassle. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Katie and thanks so much for taking the time to provide a review on your experience. We're sorry to hear about the extra hassle caused by your initial wedding band purchase. We'd love to have the store's management team follow up with you, if you would please send your contact information and mention the store location you visited to Social@ShaneCo.com.

Again, thank you very much for your candid review and we wish you all the best with your upcoming wedding.

- Shane Co.
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Anonymous
Wedding:
[Private]
5.0/5.0
I absolutely love my ring! Shane Co. helped my fiance pick it out all on his own and it is beautiful. The only complaint I have is that some of the tiny diamonds have fallen out when it has been sized/cleaned. However, Shane Co. has done everything they can to be accommodating and has fixed it flawlessly. I have worked with several different employees here, all of which have been professional, kind, and helpful.
I absolutely love my ring! Shane Co. helped my fiance pick it out all on his own and it is beautiful. The only complaint I Read more...
I absolutely love my ring! Shane Co. helped my fiance pick it out all on his own and it is beautiful. The only complaint I have is that some of the tiny diamonds have fallen out when it has been sized/cleaned. However, Shane Co. has done everything they can to be accommodating and has fixed it flawlessly. I have worked with several different employees here, all of which have been professional, kind, and helpful. Read less
Services Used: Jewelry
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Katie
Wedding:
10/18/2014
4.9/5.0
Everyone at Shane Co. was great! We went to two different locations to pick out our rings because of moving between the engagement and the wedding and both experiences were wonderful. Very attentive, they searched all over the store to find me the ring I wanted to try on that I had found online, and there was no pressure to buy. I'll definitely shop with them again in the future.
Everyone at Shane Co. was great! We went to two different locations to pick out our rings because of moving between the Read more...
Everyone at Shane Co. was great! We went to two different locations to pick out our rings because of moving between the engagement and the wedding and both experiences were wonderful. Very attentive, they searched all over the store to find me the ring I wanted to try on that I had found online, and there was no pressure to buy. I'll definitely shop with them again in the future. Read less
Services Used: Jewelry
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Shannon
Wedding:
10/11/2014
5.0/5.0
This company has so many different designs to choose from. They are all very patient while you try on and contemplate this big purchase. They will go out of their way to help you out and they always offer to clean your ring so that it shines just like the day you got it :-) I highly recommend checking them out!
This company has so many different designs to choose from. They are all very patient while you try on and contemplate this Read more...
This company has so many different designs to choose from. They are all very patient while you try on and contemplate this big purchase. They will go out of their way to help you out and they always offer to clean your ring so that it shines just like the day you got it :-) I highly recommend checking them out! Read less
Services Used: Jewelry
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Private User
Wedding:
10/10/2014
5.0/5.0
We love Shane Company and get all our jewelry here. We bought both my wedding set and his wedding band here. Incredible service, great warranty, friendly/knowledgeable staff, and amazing jewelry! I love my rings, but I'm shocked how often complete strangers stop me to comment on my rings! The staff is completely cool with me stopping by to have them cleaned and shined and always checks my other jewelry for me. We won't go with another jeweler again!
We love Shane Company and get all our jewelry here. We bought both my wedding set and his wedding band here. Incredible Read more...
We love Shane Company and get all our jewelry here. We bought both my wedding set and his wedding band here. Incredible service, great warranty, friendly/knowledgeable staff, and amazing jewelry! I love my rings, but I'm shocked how often complete strangers stop me to comment on my rings! The staff is completely cool with me stopping by to have them cleaned and shined and always checks my other jewelry for me. We won't go with another jeweler again! Read less
Services Used: Jewelry
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Rosebud27
Wedding:
10/4/2014
4.1/5.0
The service when my fiancé and I started looking for rings was amazing. Bonnie made us feel very comfortable and helped us narrow down our options. I love my wedding band and engagement band. My only down fall was that my ring broke quickly because it was a very weak design and the crown broke off.
The service when my fiancé and I started looking for rings was amazing. Bonnie made us feel very comfortable and helped us Read more...
The service when my fiancé and I started looking for rings was amazing. Bonnie made us feel very comfortable and helped us narrow down our options. I love my wedding band and engagement band. My only down fall was that my ring broke quickly because it was a very weak design and the crown broke off. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My now husband purchased my engagement ring at Shane Co. and he was so happy with the quality and service that he received that we went back for our wedding bands. They have gorgeous rings to choose from for any budget. One of the really excellent things that I noticed was that they aren't quick to push financing options on you. Who wants to begin a marriage in debt, right? They do have great financing options available but they see those as a last resort unless requested specifically by the buyer. We'll definitely be going back for all fine jewelry purchases in the future.
My now husband purchased my engagement ring at Shane Co. and he was so happy with the quality and service that he received Read more...
My now husband purchased my engagement ring at Shane Co. and he was so happy with the quality and service that he received that we went back for our wedding bands. They have gorgeous rings to choose from for any budget. One of the really excellent things that I noticed was that they aren't quick to push financing options on you. Who wants to begin a marriage in debt, right? They do have great financing options available but they see those as a last resort unless requested specifically by the buyer. We'll definitely be going back for all fine jewelry purchases in the future. Read less
Services Used: Jewelry
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Jenna
Wedding:
9/6/2014
4.8/5.0
I love going to the Shane Co. for their great service and beautiful rings. I really do think that they stand by their word of providing the best service and high quality jewellery. The very best thing that I like about the Shane Co. is the complementary warranty that they offer with all of their jewellery. I don't think there is anything I will have to worry about with my ring in the future because of all the services that are provided to their customers. I always get compliments on my engagement ring and even a few have said they wished they went to the Shane Company rather than a competitor. Best by far!
I love going to the Shane Co. for their great service and beautiful rings. I really do think that they stand by their word Read more...
I love going to the Shane Co. for their great service and beautiful rings. I really do think that they stand by their word of providing the best service and high quality jewellery. The very best thing that I like about the Shane Co. is the complementary warranty that they offer with all of their jewellery. I don't think there is anything I will have to worry about with my ring in the future because of all the services that are provided to their customers. I always get compliments on my engagement ring and even a few have said they wished they went to the Shane Company rather than a competitor. Best by far! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We bought my fiance's wedding band at Shane Co. We went in on a whim and he came out with an amazing ring that he really loved. The sales associates were very helpful, and let both of us try on numerous rings. They seemed to trust us and want our business, but did not pressure us to buy. We were both very happy with the service and the price we paid for the ring.
We bought my fiance's wedding band at Shane Co. We went in on a whim and he came out with an amazing ring that he really Read more...
We bought my fiance's wedding band at Shane Co. We went in on a whim and he came out with an amazing ring that he really loved. The sales associates were very helpful, and let both of us try on numerous rings. They seemed to trust us and want our business, but did not pressure us to buy. We were both very happy with the service and the price we paid for the ring. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the review! We're so happy you chose us to be a part of your love story.
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Anonymous
Wedding:
Recently Married
5.0/5.0
My husband purchased my engagement ring and wedding band from Shane Co. I absolutely love it and get so many compliments on it. We try to bring it in to get cleaned every 6 months but wish there was a Shane Co closer to where we live. The staff are always friendly and helpful.
My husband purchased my engagement ring and wedding band from Shane Co. I absolutely love it and get so many compliments Read more...
My husband purchased my engagement ring and wedding band from Shane Co. I absolutely love it and get so many compliments on it. We try to bring it in to get cleaned every 6 months but wish there was a Shane Co closer to where we live. The staff are always friendly and helpful. Read less
Services Used: Jewelry
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Angela
Wedding:
8/16/2014
4.7/5.0
Great product, Friendly service. would recommend to anyone.
Great product, Friendly service. would recommend to anyone.
Great product, Friendly service. would recommend to anyone. Read less
Services Used: Jewelry, Unique Services
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Aley
Wedding:
8/3/2014
5.0/5.0
I cannot say enough good things about Shane Co. My ring is fabulous and so unique! The sales team does not work on commission, so they actually listen to you and your wants vs. needs. I've gone back multiple times to get my ring cleaned and they are always so friendly and professional. All their rings come with lifetime warranties including DIAMOND REPLACEMENT, cleanings, rhodium re-plating, sizing, etc. It's an unbelievable value. I highly recommend.
I cannot say enough good things about Shane Co. My ring is fabulous and so unique! The sales team does not work on Read more...
I cannot say enough good things about Shane Co. My ring is fabulous and so unique! The sales team does not work on commission, so they actually listen to you and your wants vs. needs. I've gone back multiple times to get my ring cleaned and they are always so friendly and professional. All their rings come with lifetime warranties including DIAMOND REPLACEMENT, cleanings, rhodium re-plating, sizing, etc. It's an unbelievable value. I highly recommend. Read less
Services Used: Jewelry
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christine
Wedding:
8/2/2014
4.5/5.0
I absolutely love Shane Co. We have only had one issue in the 4 years of dealing with them. When we brought in our wedding bands to be sized and my engagement ring to be soldered to it at the same time. When we went in the associate was helping another customer and was trying to juggle us as well. We have had this happen before and no problems ever occured but this time she failed to write down my size and when we went to pick them up it was too small. Our wedding was that Saturday and they wanted us to come back and get them friday evening. After I said it wasn't possible to do that they scrambled to fix the problem and we were able to get it the Wednesday before the wedding. I highly recommend Shane Co. for all your jewelry needs but I will wait for an associate to be completely available to just me from now on.
I absolutely love Shane Co. We have only had one issue in the 4 years of dealing with them. When we brought in our wedding Read more...
I absolutely love Shane Co. We have only had one issue in the 4 years of dealing with them. When we brought in our wedding bands to be sized and my engagement ring to be soldered to it at the same time. When we went in the associate was helping another customer and was trying to juggle us as well. We have had this happen before and no problems ever occured but this time she failed to write down my size and when we went to pick them up it was too small. Our wedding was that Saturday and they wanted us to come back and get them friday evening. After I said it wasn't possible to do that they scrambled to fix the problem and we were able to get it the Wednesday before the wedding. I highly recommend Shane Co. for all your jewelry needs but I will wait for an associate to be completely available to just me from now on. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Congrats on your recent wedding, Christine!

Thanks so much for the review, although it is obviously problematic as we would never want a customer to experience this type of issue. I would love to have the store's management team follow up with you, if you would please send your contact information to Social@ShaneCo.com.

Best wishes,
Olivia T.
Media/Social Specialist
Shane Co.
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love how this company is not based on commission. There was no hassle and no pressure. I went and bought our wedding bands here and they cleaned my engagement ring while I waited (didn't even purchase that there).
Love how this company is not based on commission. There was no hassle and no pressure. I went and bought our wedding bands Read more...
Love how this company is not based on commission. There was no hassle and no pressure. I went and bought our wedding bands here and they cleaned my engagement ring while I waited (didn't even purchase that there). Read less
Services Used: Jewelry
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Corey
Wedding:
7/26/2014
5.0/5.0
Very helpful staff. Had a great variety of rings. Even had a wide variety of bands that fit my engagement ring.
Very helpful staff. Had a great variety of rings. Even had a wide variety of bands that fit my engagement ring.
Very helpful staff. Had a great variety of rings. Even had a wide variety of bands that fit my engagement ring. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co was incredibly helpful in our shopping experience. We were still simply shopping around, and we're not planning on purchasing a ring yet, but they were willing to transfer several styles of rings to this location, and place them all on hold for us. We ended up falling in love with one style and made the purchase and they were incredibly helpful for the purchasing as well.
Shane Co was incredibly helpful in our shopping experience. We were still simply shopping around, and we're not planning Read more...
Shane Co was incredibly helpful in our shopping experience. We were still simply shopping around, and we're not planning on purchasing a ring yet, but they were willing to transfer several styles of rings to this location, and place them all on hold for us. We ended up falling in love with one style and made the purchase and they were incredibly helpful for the purchasing as well. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Very helpful in finding the perfect ring. My fiancé had so much help. Each time I've been in, they have helped me
Very helpful in finding the perfect ring. My fiancé had so much help. Each time I've been in, they have helped me
Very helpful in finding the perfect ring. My fiancé had so much help. Each time I've been in, they have helped me Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I truly like the Shane Co. The staff are professional and well knowledgeable about the their inventory and the jewelry and metals in general. I did not feel pressured to buy and they worked with me and handlin my budget. Top notch all the way.
I truly like the Shane Co. The staff are professional and well knowledgeable about the their inventory and the jewelry and Read more...
I truly like the Shane Co. The staff are professional and well knowledgeable about the their inventory and the jewelry and metals in general. I did not feel pressured to buy and they worked with me and handlin my budget. Top notch all the way. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co was wonderful! My fiance visited the MO location, and they were fantastic. I went with him to get my ring resized, and they were incredibly welcoming and great to work with. We have ordered our wedding bands from them as well, and they were delivered in a timely manner. We would recommend them to anyone looking for a professional jeweler who cares about its customers.
Shane Co was wonderful! My fiance visited the MO location, and they were fantastic. I went with him to get my ring Read more...
Shane Co was wonderful! My fiance visited the MO location, and they were fantastic. I went with him to get my ring resized, and they were incredibly welcoming and great to work with. We have ordered our wedding bands from them as well, and they were delivered in a timely manner. We would recommend them to anyone looking for a professional jeweler who cares about its customers. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.2/5.0
Over all I love my engagement ring and wedding band. They really take the time to educate you on the diamonds and help you understand which diamonds are the best fit for you. However, my fiance felt as if he was pushed into selecting a diamond he wasn't necessary happy with so we ended up getting our diamond else where and having it placed in the Shane Co setting. Overall I would recommend it to others as they have beautiful, unique settings.
Over all I love my engagement ring and wedding band. They really take the time to educate you on the diamonds and help you Read more...
Over all I love my engagement ring and wedding band. They really take the time to educate you on the diamonds and help you understand which diamonds are the best fit for you. However, my fiance felt as if he was pushed into selecting a diamond he wasn't necessary happy with so we ended up getting our diamond else where and having it placed in the Shane Co setting. Overall I would recommend it to others as they have beautiful, unique settings. Read less
Services Used: Jewelry
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Staci
Wedding:
6/29/2014
4.4/5.0
We bought my ring here about five months before my fiance proposed. He was in Oregon for a few months for work and decided to make the purchase before coming back to AZ to save on the sales tax.
I am so happy with my ring. It originally came in white gold but we asked if they could make it in platinum. They were super helpful in finding out if my ring could be remade and I ended up getting it in platinum.
Shane Co also offers a free lifetime warranty that covers your ring. All you have to do is take it in every six months for its free inspections to keep the warranty active. They also will clean it for you after they inspect it.
I highly recommend!
We bought my ring here about five months before my fiance proposed. He was in Oregon for a few months for work and decided Read more...
We bought my ring here about five months before my fiance proposed. He was in Oregon for a few months for work and decided to make the purchase before coming back to AZ to save on the sales tax.
I am so happy with my ring. It originally came in white gold but we asked if they could make it in platinum. They were super helpful in finding out if my ring could be remade and I ended up getting it in platinum.
Shane Co also offers a free lifetime warranty that covers your ring. All you have to do is take it in every six months for its free inspections to keep the warranty active. They also will clean it for you after they inspect it.
I highly recommend! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co. is the best! I love that their designs are unique and they only make a certain amount of each so that you don't have the same ring as everyone else. Everyone I have worked with at the store has been fabulous- helpful, friendly, and doesn't rush or push you. They don't work on commission which definitely shows! They bend over backwards to wait on you hand & foot.
Shane Co. is the best! I love that their designs are unique and they only make a certain amount of each so that you don't Read more...
Shane Co. is the best! I love that their designs are unique and they only make a certain amount of each so that you don't have the same ring as everyone else. Everyone I have worked with at the store has been fabulous- helpful, friendly, and doesn't rush or push you. They don't work on commission which definitely shows! They bend over backwards to wait on you hand & foot. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The employees are very helpful with all our questions. We love the verity of rings. And the selection of stones is amazing. We will always shop here.
The employees are very helpful with all our questions. We love the verity of rings. And the selection of stones is Read more...
The employees are very helpful with all our questions. We love the verity of rings. And the selection of stones is amazing. We will always shop here. Read less
Services Used: Jewelry
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amberjeffvadas
Wedding:
6/27/2014
5.0/5.0
I thought that Shane co made it very easy to select and purchase the ring of my dreams. The sales person who helped us was also very polite which eased the stress!
I thought that Shane co made it very easy to select and purchase the ring of my dreams. The sales person who helped us was Read more...
I thought that Shane co made it very easy to select and purchase the ring of my dreams. The sales person who helped us was also very polite which eased the stress! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
My ring was absolutely gorgeous! Every time I have gone in for a cleaning or a fixing, the service was above and beyond what I would expect. The store was clean, had excellent amenities (such as free fancy coffee) and the service was amazing. I would recommend this store to anyone who desires wedding jewelry and/or any other type of jewelry. I know I will be back!
My ring was absolutely gorgeous! Every time I have gone in for a cleaning or a fixing, the service was above and beyond Read more...
My ring was absolutely gorgeous! Every time I have gone in for a cleaning or a fixing, the service was above and beyond what I would expect. The store was clean, had excellent amenities (such as free fancy coffee) and the service was amazing. I would recommend this store to anyone who desires wedding jewelry and/or any other type of jewelry. I know I will be back! Read less
Services Used: Jewelry
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Laura
Wedding:
6/21/2014
5.0/5.0
We are so pleased to have shopped and chosen Shane co. for our jewerly!

Unlike other jewelry shops, we didn't feel pushed to buy at all. We are still getting calls from other stores!
The personal was unbelievably polite and educated, they educated us about buying the best diamond for our budget and priorities. They didn't try to rip us off and sell us the more expensive one.

I recommend this place to anyone looking for jewelry!
We are so pleased to have shopped and chosen Shane co. for our jewerly!

Unlike other jewelry shops, we didn't Read more...
We are so pleased to have shopped and chosen Shane co. for our jewerly!

Unlike other jewelry shops, we didn't feel pushed to buy at all. We are still getting calls from other stores!
The personal was unbelievably polite and educated, they educated us about buying the best diamond for our budget and priorities. They didn't try to rip us off and sell us the more expensive one.

I recommend this place to anyone looking for jewelry! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.5/5.0
Great selection on woman's rings! For guys, it has a lot but not the styles we were looking for. Both purchases were a great value and I highly recommend them for anyone's budget.
Great selection on woman's rings! For guys, it has a lot but not the styles we were looking for. Both purchases were a Read more...
Great selection on woman's rings! For guys, it has a lot but not the styles we were looking for. Both purchases were a great value and I highly recommend them for anyone's budget. Read less
Services Used: Jewelry
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Peter
Wedding:
6/14/2014
5.0/5.0
WOW! AND I REALLY MEAN WOW WHEN I SAY WOW! SUCH SERVICE! MUCH EXCELLENCE! WOW! WOW! I LOVE THE SHANE COMPANY. ACROSS THE STREET FROM THE WASHINGTON SQUARE MALL OFF OF HIGHWAY 217. OPEN WEEKDAYS TILL 8. SATURDAY AND SUNDAY TILL 5. ONLINE, AT SHANECO.COM
WOW! AND I REALLY MEAN WOW WHEN I SAY WOW! SUCH SERVICE! MUCH EXCELLENCE! WOW! WOW! I LOVE THE SHANE COMPANY. ACROSS THE Read more...
WOW! AND I REALLY MEAN WOW WHEN I SAY WOW! SUCH SERVICE! MUCH EXCELLENCE! WOW! WOW! I LOVE THE SHANE COMPANY. ACROSS THE STREET FROM THE WASHINGTON SQUARE MALL OFF OF HIGHWAY 217. OPEN WEEKDAYS TILL 8. SATURDAY AND SUNDAY TILL 5. ONLINE, AT SHANECO.COM Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Easy to work with and very accomodating to work within your budget.
Easy to work with and very accomodating to work within your budget.
Easy to work with and very accomodating to work within your budget. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love my engagement ring and wedding band from Shane Co. The service is excellent every time I go in there and they go out of their way to get what you want. I had seen a wedding band online that they didn't have in stock and they ordered it in for me to try on without charge.
Love my engagement ring and wedding band from Shane Co. The service is excellent every time I go in there and they go out Read more...
Love my engagement ring and wedding band from Shane Co. The service is excellent every time I go in there and they go out of their way to get what you want. I had seen a wedding band online that they didn't have in stock and they ordered it in for me to try on without charge. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
We enjoyed the flexibility of being able to select both an engagement band and the particular diamond that would go into it. It allowed us to create a custom ring in a custom price range.
We enjoyed the flexibility of being able to select both an engagement band and the particular diamond that would go into Read more...
We enjoyed the flexibility of being able to select both an engagement band and the particular diamond that would go into it. It allowed us to create a custom ring in a custom price range. Read less
Services Used: Jewelry
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Jennifer
Wedding:
5/31/2014
5.0/5.0
We absolutely love our rings. All employees are knowledgeable and take time to ensure their customers are educated about what they are purchasing.
We absolutely love our rings. All employees are knowledgeable and take time to ensure their customers are educated about Read more...
We absolutely love our rings. All employees are knowledgeable and take time to ensure their customers are educated about what they are purchasing. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.5/5.0
Great warranty and no pressure to buy.
Great warranty and no pressure to buy.
Great warranty and no pressure to buy. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane & Co was amazing! They worked with us to find the perfect engangement style ring and also our wedding bands. I LOVE my ring and I love my fiancee for going to Shane!
Shane & Co was amazing! They worked with us to find the perfect engangement style ring and also our wedding bands. I LOVE Read more...
Shane & Co was amazing! They worked with us to find the perfect engangement style ring and also our wedding bands. I LOVE my ring and I love my fiancee for going to Shane! Read less
Services Used: Jewelry
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Victoria
Wedding:
5/17/2014
0.0/5.0
today is August 15th went into your store on Church ranch on highway 36 about 1 o'clock waiting for 20 minutes not one woman approached me I don't know if it's because I'm a minority but she sure helped everybody else and I have been in there walking around waiting to purchase a wedding down for my fiance for our wedding I will never return to a shake company ever again
today is August 15th went into your store on Church ranch on highway 36 about 1 o'clock waiting for 20 minutes not one Read more...
today is August 15th went into your store on Church ranch on highway 36 about 1 o'clock waiting for 20 minutes not one woman approached me I don't know if it's because I'm a minority but she sure helped everybody else and I have been in there walking around waiting to purchase a wedding down for my fiance for our wedding I will never return to a shake company ever again Read less
Services Used: Jewelry
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Private User
Wedding:
5/17/2014
5.0/5.0
Shane Co. has a reputation in town and they certainly go out of their way to make sure they live up to it. Shane Co. provides not only engagement rings but wedding bands, and fashion jewelry. They offer in house adjustments and cleanings. They are also the only Jeweler in KY who protects their rings no matter what happens to them
Shane Co. has a reputation in town and they certainly go out of their way to make sure they live up to it. Shane Co. Read more...
Shane Co. has a reputation in town and they certainly go out of their way to make sure they live up to it. Shane Co. provides not only engagement rings but wedding bands, and fashion jewelry. They offer in house adjustments and cleanings. They are also the only Jeweler in KY who protects their rings no matter what happens to them Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I could not be happier with my ring or the service at Shane Co. They are always pleasant, don't work off commission, have the BEST, free ring insurance, and offer free cleanings. I get compliments often on my ring and have yet to see another person with it.
I could not be happier with my ring or the service at Shane Co. They are always pleasant, don't work off commission, have Read more...
I could not be happier with my ring or the service at Shane Co. They are always pleasant, don't work off commission, have the BEST, free ring insurance, and offer free cleanings. I get compliments often on my ring and have yet to see another person with it. Read less
Services Used: Jewelry
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Private User
Wedding:
5/16/2014
5.0/5.0
After dealing with Jared's for my engagement ring, we decided to buy our wedding bands at Shane Co. What a great decision! The selection was great, even for my engagement ring that has a curve to it. The staff were friendly and helpful without being pushy, which is a general pet peeve of mine in jewelry shops.
After dealing with Jared's for my engagement ring, we decided to buy our wedding bands at Shane Co. What a great decision! Read more...
After dealing with Jared's for my engagement ring, we decided to buy our wedding bands at Shane Co. What a great decision! The selection was great, even for my engagement ring that has a curve to it. The staff were friendly and helpful without being pushy, which is a general pet peeve of mine in jewelry shops. Read less
Services Used: Jewelry
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Stacy & Aaron
Wedding:
5/16/2014
5.0/5.0
If you are looking for any kind of jewelry go here the service out of this world!!!
If you are looking for any kind of jewelry go here the service out of this world!!!
If you are looking for any kind of jewelry go here the service out of this world!!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The staff at Shane Co is always a pleasure to deal with. Always friendly.
The staff at Shane Co is always a pleasure to deal with. Always friendly.
The staff at Shane Co is always a pleasure to deal with. Always friendly. Read less
Services Used: Jewelry
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Treise
Wedding:
5/10/2014
5.0/5.0
Great service!! Spent a lot of time with my fiancé picking out the right diamond for my engagement ring. Also purchased our bands from here, they were ready within the week of purchasing! Will go back from more jewelry!!!
Great service!! Spent a lot of time with my fiancé picking out the right diamond for my engagement ring. Also purchased Read more...
Great service!! Spent a lot of time with my fiancé picking out the right diamond for my engagement ring. Also purchased our bands from here, they were ready within the week of purchasing! Will go back from more jewelry!!! Read less
Services Used: Jewelry
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leslie
Wedding:
5/10/2014
4.9/5.0
We used Shane Co. for our engagement ring and wedding bands purchases. They have good pricing and selection. My engagement ring was a customized design and they created exactly what I wanted, all while staying close to our budget. We also had the men's wedding band customized from the original design, which turned out perfectly. Highly recommend Shane Co. for your wedding and other jewelry needs.
We used Shane Co. for our engagement ring and wedding bands purchases. They have good pricing and selection. My engagement Read more...
We used Shane Co. for our engagement ring and wedding bands purchases. They have good pricing and selection. My engagement ring was a customized design and they created exactly what I wanted, all while staying close to our budget. We also had the men's wedding band customized from the original design, which turned out perfectly. Highly recommend Shane Co. for your wedding and other jewelry needs. Read less
Services Used: Jewelry
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Private User
Wedding:
5/3/2014
3.7/5.0
The sales associates were wonderful. They were so polite and helpful. I found my dream ring on the first visit. Shane Co. was much more helpful and inviting that the other dealer we visited. The associate took the time to educate us as well. Unfortunately they sized my ring wrong, very wrong. The jeweler left off the 3/4 mark and made it a size 4! When my fiancé went to propose, the ring would not slide on my finger. Talk about ruining a perfect moment. We returned the ring and were told it would take 4 days to correct. I flipped and was promised it would be ready in 24 hrs. When we went back to pick it up, the inside of the bad had some ridged areas. The lady at the checkout tried to say it was from wear and tear and was normal. I then informed her I had never had the opportunity to wear the ring due to the sizing issue. I was then told it would be another 2 days to correct. I flipped out again and they then had the ring ready the same day. What a nightmare with the sizing but the sales process was great up until that point.
The sales associates were wonderful. They were so polite and helpful. I found my dream ring on the first visit. Shane Co. Read more...
The sales associates were wonderful. They were so polite and helpful. I found my dream ring on the first visit. Shane Co. was much more helpful and inviting that the other dealer we visited. The associate took the time to educate us as well. Unfortunately they sized my ring wrong, very wrong. The jeweler left off the 3/4 mark and made it a size 4! When my fiancé went to propose, the ring would not slide on my finger. Talk about ruining a perfect moment. We returned the ring and were told it would take 4 days to correct. I flipped and was promised it would be ready in 24 hrs. When we went back to pick it up, the inside of the bad had some ridged areas. The lady at the checkout tried to say it was from wear and tear and was normal. I then informed her I had never had the opportunity to wear the ring due to the sizing issue. I was then told it would be another 2 days to correct. I flipped out again and they then had the ring ready the same day. What a nightmare with the sizing but the sales process was great up until that point. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review, although it's obviously problematic as we would never want you to be unhappy with your Shane Co. experience. We would love to have the store's management team follow up with you, if you would please send your phone or email address to Social@ShaneCo.com.
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Anonymous
Wedding:
Recently Married
4.5/5.0
very professional and helpful. i have gone back several times to ask questions and get my ring cleaned--i love it
very professional and helpful. i have gone back several times to ask questions and get my ring cleaned--i love it
very professional and helpful. i have gone back several times to ask questions and get my ring cleaned--i love it Read less
Services Used: Jewelry
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Sara
Wedding:
4/26/2014
5.0/5.0
We have been extremely pleased with our wedding rings. Our bands both had to be returned and the process was very easy. Everyone we worked with over the phone was helpful and pleasant. We love our rings!!
We have been extremely pleased with our wedding rings. Our bands both had to be returned and the process was very easy. Read more...
We have been extremely pleased with our wedding rings. Our bands both had to be returned and the process was very easy. Everyone we worked with over the phone was helpful and pleasant. We love our rings!! Read less
Services Used: Jewelry
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Esther
Wedding:
4/19/2014
5.0/5.0
I got both my engagement ring and wedding ring through Shane Co.

Engagement ring was purchased at first online, but we returned it for a new one at the Cupertino location. It was re-sized in Walnut Creek.

Wedding ring was purchased online, and both rings received cleaning and inspection at the Walnut Creek location.

I grew up listening to Shane Co. ads on the radio, and I always thought it was such a scam or had to be the most expensive if they always had to advertise. But when it came my turn to get rings, I looked all over and found that they were the MOST affordable and the LEAST pushy. The salespeople on the floor are all incredibly nice and knowledgeable, and make every effort to make you feel comfortable.

I attended a Yelp event at the Walnut Creek Shane Co. and met a lot of the staff, who still recognize me when I drop in, and I share restaurant suggestions with them!

Highly recommend sticking with a well-established and long-standing company like Shane Co. Free resizing for life as long as you get your rings cleaned and inspected (free) every 6 months.
I got both my engagement ring and wedding ring through Shane Co.

Engagement ring was purchased at first online, Read more...
I got both my engagement ring and wedding ring through Shane Co.

Engagement ring was purchased at first online, but we returned it for a new one at the Cupertino location. It was re-sized in Walnut Creek.

Wedding ring was purchased online, and both rings received cleaning and inspection at the Walnut Creek location.

I grew up listening to Shane Co. ads on the radio, and I always thought it was such a scam or had to be the most expensive if they always had to advertise. But when it came my turn to get rings, I looked all over and found that they were the MOST affordable and the LEAST pushy. The salespeople on the floor are all incredibly nice and knowledgeable, and make every effort to make you feel comfortable.

I attended a Yelp event at the Walnut Creek Shane Co. and met a lot of the staff, who still recognize me when I drop in, and I share restaurant suggestions with them!

Highly recommend sticking with a well-established and long-standing company like Shane Co. Free resizing for life as long as you get your rings cleaned and inspected (free) every 6 months. Read less
Services Used: Jewelry
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Phillip
Wedding:
4/19/2014
5.0/5.0
I went to at least a dozen jewelers in my search for the perfect engagement ring, the first place I stopped in at was Shane Co in Kennesaw where I fell in love with a platinum classic/antique setting (unmounted). The next several weeks were spent fruitlessly trying to find a ring to compare with it, the more I looked the more I found that this was the perfect ring for my fiancé. After finding a diamond to go with it they took 3 days to mount it and get it ready. I want to give a big shout out to Chaz, Katharine and especially the Assistant Manager Patty who all bent over backwards to provide us with such a fantastic experience. I highly recommend you talk to them when shopping for an engagement ring. My fiancé and I already know that we will not even bother looking anywhere else for our wedding bands. Thanks guys for going above and beyond on such a special day!!
I went to at least a dozen jewelers in my search for the perfect engagement ring, the first place I stopped in at was Read more...
I went to at least a dozen jewelers in my search for the perfect engagement ring, the first place I stopped in at was Shane Co in Kennesaw where I fell in love with a platinum classic/antique setting (unmounted). The next several weeks were spent fruitlessly trying to find a ring to compare with it, the more I looked the more I found that this was the perfect ring for my fiancé. After finding a diamond to go with it they took 3 days to mount it and get it ready. I want to give a big shout out to Chaz, Katharine and especially the Assistant Manager Patty who all bent over backwards to provide us with such a fantastic experience. I highly recommend you talk to them when shopping for an engagement ring. My fiancé and I already know that we will not even bother looking anywhere else for our wedding bands. Thanks guys for going above and beyond on such a special day!! Read less
Services Used: Jewelry
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Private User
Wedding:
4/13/2014
5.0/5.0
Shane Company is amazing! You can't beat their customer service or the quality they offer.
Shane Company is amazing! You can't beat their customer service or the quality they offer.
Shane Company is amazing! You can't beat their customer service or the quality they offer. Read less
Services Used: Jewelry
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Kristine
Wedding:
4/11/2014
5.0/5.0
Shane Company has a huge selection of the most beautiful diamonds and wedding bands. The staff are extremely knowledgeable, truthful and helpful. My fiancé could not say enough good things about his engagement ring buying process. The lifetime warranty is just one of the many reasons that drew him to this company. Having just purchased our wedding bands from there, I personally do not have one negative thing to say about the experience. I will 100% use Shane Company in the future.
Shane Company has a huge selection of the most beautiful diamonds and wedding bands. The staff are extremely Read more...
Shane Company has a huge selection of the most beautiful diamonds and wedding bands. The staff are extremely knowledgeable, truthful and helpful. My fiancé could not say enough good things about his engagement ring buying process. The lifetime warranty is just one of the many reasons that drew him to this company. Having just purchased our wedding bands from there, I personally do not have one negative thing to say about the experience. I will 100% use Shane Company in the future. Read less
Services Used: Jewelry
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Private User
Wedding:
4/5/2014
5.0/5.0
Beautiful wedding band--they had a lot of patience trying to accomodate my husband's needs.
Beautiful wedding band--they had a lot of patience trying to accomodate my husband's needs.
Beautiful wedding band--they had a lot of patience trying to accomodate my husband's needs. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
They were great! They do not work off commission so we never felt pressured. We found my ring the same day we went in and left with it that day.
They were great! They do not work off commission so we never felt pressured. We found my ring the same day we went in and Read more...
They were great! They do not work off commission so we never felt pressured. We found my ring the same day we went in and left with it that day. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I got my wedding earrings from Shane Co. Both my MOH and I had a great experience with them and I love our jewelry! :) <3
I got my wedding earrings from Shane Co. Both my MOH and I had a great experience with them and I love our jewelry! :) 3
I got my wedding earrings from Shane Co. Both my MOH and I had a great experience with them and I love our jewelry! :) <3 Read less
Services Used: Jewelry
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Samantha
Wedding:
3/23/2014
5.0/5.0
My fiancé bought my ring there and it's perfect. I had to have it sized and also thought a stone was loose and everytime I have been in, they were wonderful and helped me quickly!!
My fiancé bought my ring there and it's perfect. I had to have it sized and also thought a stone was loose and everytime I Read more...
My fiancé bought my ring there and it's perfect. I had to have it sized and also thought a stone was loose and everytime I have been in, they were wonderful and helped me quickly!! Read less
Services Used: Jewelry
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Leah
Wedding:
3/21/2014
5.0/5.0
Amazing staff at this location. Even though there is a Shane Co closer to my house, I made the drive to this one because the staff was amazingly friendly and knowledgeable. They did everything in a timely manner and were very accommodating!
Amazing staff at this location. Even though there is a Shane Co closer to my house, I made the drive to this one because Read more...
Amazing staff at this location. Even though there is a Shane Co closer to my house, I made the drive to this one because the staff was amazingly friendly and knowledgeable. They did everything in a timely manner and were very accommodating! Read less
Services Used: Jewelry
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Cindy
Wedding:
3/10/2014
5.0/5.0
Ordered my wedding band online since their location was a bit of a drive. Prompt shipping, beautiful quality, and included lifetime warranty which is rare with major jewelers.
Ordered my wedding band online since their location was a bit of a drive. Prompt shipping, beautiful quality, and included Read more...
Ordered my wedding band online since their location was a bit of a drive. Prompt shipping, beautiful quality, and included lifetime warranty which is rare with major jewelers. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.4/5.0
My fiance and I found my wedding set at Shane Co. They were great at working with us to go through many choices and ultimately find the perfect set. The warranty could not be beat by the other jewelers we had visited. We loved my set so much, that it was an absolute must to return to purchase his wedding ring.
My fiance and I found my wedding set at Shane Co. They were great at working with us to go through many choices and Read more...
My fiance and I found my wedding set at Shane Co. They were great at working with us to go through many choices and ultimately find the perfect set. The warranty could not be beat by the other jewelers we had visited. We loved my set so much, that it was an absolute must to return to purchase his wedding ring. Read less
Services Used: Jewelry
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yesenia
Wedding:
2/15/2014
5.0/5.0
My fiance went to Shane Co! He took me in to "preview" some rings so he would have an idea of what I liked best. Then I did my homework on Shaneco.com and sent him my top 5 choices. From there he was able to pick out the setting and the perfect saphire for my engagement/wedding set. Financing was wonderful as my fiance was able to pay off the ring in 6 months without interest. I've taken my ring in twice now for its' regular cleaning, and will have it soddered in the next couple days. They are always helpful when I come in :)
My fiance went to Shane Co! He took me in to "preview" some rings so he would have an idea of what I liked best. Then I Read more...
My fiance went to Shane Co! He took me in to "preview" some rings so he would have an idea of what I liked best. Then I did my homework on Shaneco.com and sent him my top 5 choices. From there he was able to pick out the setting and the perfect saphire for my engagement/wedding set. Financing was wonderful as my fiance was able to pay off the ring in 6 months without interest. I've taken my ring in twice now for its' regular cleaning, and will have it soddered in the next couple days. They are always helpful when I come in :) Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great team of people! Rings are great.. bought my fiances wedding band here and i am so ahppy with it
Great team of people! Rings are great.. bought my fiances wedding band here and i am so ahppy with it
Great team of people! Rings are great.. bought my fiances wedding band here and i am so ahppy with it Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great! My ring is absolutely beautiful. My fiance got the Insurance package with Shane and Co, which ensures replacement on ANY lost diamond if we continue to have it cleaned every 6 months. Great deal! Great company!
Great! My ring is absolutely beautiful. My fiance got the Insurance package with Shane and Co, which ensures replacement Read more...
Great! My ring is absolutely beautiful. My fiance got the Insurance package with Shane and Co, which ensures replacement on ANY lost diamond if we continue to have it cleaned every 6 months. Great deal! Great company! Read less
Services Used: Jewelry
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Katie
Wedding:
1/4/2014
5.0/5.0
I had a great experience with Shane Company. My boyfriend and I went to look at rings together before we got engaged, and they had a much larger selection to choose from than the other stores we had gone to. The best part was that I never felt rushed and my boyfriend didn't feel pressured. Esther worked with us, and she knew her stuff and was very helpful. Overall, a great experience and I absolutely love my ring!!
I had a great experience with Shane Company. My boyfriend and I went to look at rings together before we got engaged, and Read more...
I had a great experience with Shane Company. My boyfriend and I went to look at rings together before we got engaged, and they had a much larger selection to choose from than the other stores we had gone to. The best part was that I never felt rushed and my boyfriend didn't feel pressured. Esther worked with us, and she knew her stuff and was very helpful. Overall, a great experience and I absolutely love my ring!! Read less
Services Used: Jewelry
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CaseyMR1
Wedding:
12/28/2013
5.0/5.0
Beautiful rings and excellent services, what more could you want?
Beautiful rings and excellent services, what more could you want?
Beautiful rings and excellent services, what more could you want? Read less
Services Used: Jewelry
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Christina
Wedding:
12/28/2013
5.0/5.0
Shane Co is awesome and made sure to get my engagement ring and band cleaned and polished in a timely manner! I love their service and will continue to get jewelry from them
Shane Co is awesome and made sure to get my engagement ring and band cleaned and polished in a timely manner! I love their Read more...
Shane Co is awesome and made sure to get my engagement ring and band cleaned and polished in a timely manner! I love their service and will continue to get jewelry from them Read less
Services Used: Jewelry
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Jade
Wedding:
12/22/2013
5.0/5.0
Shane Co had an amazing selection of rings and stones, and the staff was very knowledgeable of their products.
Shane Co had an amazing selection of rings and stones, and the staff was very knowledgeable of their products.
Shane Co had an amazing selection of rings and stones, and the staff was very knowledgeable of their products. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great and they don't work on commission
Great and they don't work on commission
Great and they don't work on commission Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
Great service and selection! We love our gorgeous wedding rings and lifetime warranty.
Great service and selection! We love our gorgeous wedding rings and lifetime warranty.
Great service and selection! We love our gorgeous wedding rings and lifetime warranty. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Company has been just wonderful to work with and made ring shopping stress free for my husband and I. We really enjoy the service and attention we receive at Shane Co.!

Highly, highly recommend Shane Co.!!!
Shane Company has been just wonderful to work with and made ring shopping stress free for my husband and I. We really Read more...
Shane Company has been just wonderful to work with and made ring shopping stress free for my husband and I. We really enjoy the service and attention we receive at Shane Co.!

Highly, highly recommend Shane Co.!!! Read less
Services Used: Jewelry
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Samantha
Wedding:
12/14/2013
5.0/5.0
The value was very good, and the shine and color are outstanding. The free lifetime warranty, upgrades, and cleaning/repair are a huge addition. I would highly recommend them to anyone looking to get a ring.
The value was very good, and the shine and color are outstanding. The free lifetime warranty, upgrades, and Read more...
The value was very good, and the shine and color are outstanding. The free lifetime warranty, upgrades, and cleaning/repair are a huge addition. I would highly recommend them to anyone looking to get a ring. Read less
Services Used: Jewelry
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Keighla
Wedding:
12/13/2013
4.8/5.0
We got my wedding band here and absolutely love it! My e-ring is an heirloom ring and Esther helped find a band that went with my 97-year-old setting and stone. It's beautiful. We did go to quite a few other places before visiting Shane Company and couldn't have been more pleased. Their prices are lower and the quality is great. They were cleaning my husband's ring, which is also and heirloom, and one of the diamonds in his ring fell out in the cleaner (obviously it was loose) rather than make us pay to reset it, they fixed it at no cost since it happened in their cleaner. Had it fallen out anywhere else not only would we have likely lost the stone, but would have had to pay for it. We were impressed.
We got my wedding band here and absolutely love it! My e-ring is an heirloom ring and Esther helped find a band that went Read more...
We got my wedding band here and absolutely love it! My e-ring is an heirloom ring and Esther helped find a band that went with my 97-year-old setting and stone. It's beautiful. We did go to quite a few other places before visiting Shane Company and couldn't have been more pleased. Their prices are lower and the quality is great. They were cleaning my husband's ring, which is also and heirloom, and one of the diamonds in his ring fell out in the cleaner (obviously it was loose) rather than make us pay to reset it, they fixed it at no cost since it happened in their cleaner. Had it fallen out anywhere else not only would we have likely lost the stone, but would have had to pay for it. We were impressed. Read less
Services Used: Unique Services
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Sheri
Wedding:
12/7/2013
5.0/5.0
My fiance and I purchased my engagement & wedding ring as a set from Shane Company. We were not familiar with the ring shopping and had stopped at one other store before heading to Shane Company that left us a bit confused about the process.

That completely changed as we stepped foot into Shane Company- they explained beforehand how we were going to select a place setting first and then work our way up to selecting a diamond/stone. It was almost overwhelming after the first few cases since they have such a huge selection, but our salesman listened to what I would/wouldn't like down to the engraved detail work on the side of the ring and stepped away for a brief moment only to return with EXACTLY what I was hoping for. He then paired us with another employee to explain and assist us with selecting the diamond(s). My fiance went from a guy who was initially stand offish about knowing what to look for to being intrigued at reviewing the diamonds with the lope to select the perfect diamond for me.
We ended up closing down the store and even though it was past closing time they still offered to set the diamond so we could leave the store with our purchase that night at no additional charge!

The experience was more than either of us could have hoped for. I got my dream ring(s) within our budget which would not have been the case had we gone elsewhere.
My fiance and I purchased my engagement & wedding ring as a set from Shane Company. We were not familiar with the ring Read more...
My fiance and I purchased my engagement & wedding ring as a set from Shane Company. We were not familiar with the ring shopping and had stopped at one other store before heading to Shane Company that left us a bit confused about the process.

That completely changed as we stepped foot into Shane Company- they explained beforehand how we were going to select a place setting first and then work our way up to selecting a diamond/stone. It was almost overwhelming after the first few cases since they have such a huge selection, but our salesman listened to what I would/wouldn't like down to the engraved detail work on the side of the ring and stepped away for a brief moment only to return with EXACTLY what I was hoping for. He then paired us with another employee to explain and assist us with selecting the diamond(s). My fiance went from a guy who was initially stand offish about knowing what to look for to being intrigued at reviewing the diamonds with the lope to select the perfect diamond for me.
We ended up closing down the store and even though it was past closing time they still offered to set the diamond so we could leave the store with our purchase that night at no additional charge!

The experience was more than either of us could have hoped for. I got my dream ring(s) within our budget which would not have been the case had we gone elsewhere. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Both my engagement and wedding rings are from Shane Co. I LOVE that the sales people are not commission based and do not pressure you into buying anything beyond your price range. I come in every few months to get my ring cleaned as well and have never been pitched to about upgrading or buying anything else.
Both my engagement and wedding rings are from Shane Co. I LOVE that the sales people are not commission based and do not Read more...
Both my engagement and wedding rings are from Shane Co. I LOVE that the sales people are not commission based and do not pressure you into buying anything beyond your price range. I come in every few months to get my ring cleaned as well and have never been pitched to about upgrading or buying anything else. Read less
Services Used: Jewelry
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Meredith
Wedding:
11/29/2013
5.0/5.0
My now husband and I shopped around for rings. They have the best quality and prices around. You do not have to buy an additional care package for your rings as it is included with your purchase: sizing, re-rhodium, loss of precious jewels, etc...

I love my rings so much!
My now husband and I shopped around for rings. They have the best quality and prices around. You do not have to buy an Read more...
My now husband and I shopped around for rings. They have the best quality and prices around. You do not have to buy an additional care package for your rings as it is included with your purchase: sizing, re-rhodium, loss of precious jewels, etc...

I love my rings so much! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancé came in to purchase my engagement ring and he was on a serious time crunch. The associates were so helpful got exactly what he was looking for and in a short notice! We will be purchasing our wedding bands there!!
My fiancé came in to purchase my engagement ring and he was on a serious time crunch. The associates were so helpful got Read more...
My fiancé came in to purchase my engagement ring and he was on a serious time crunch. The associates were so helpful got exactly what he was looking for and in a short notice! We will be purchasing our wedding bands there!! Read less
Services Used: Jewelry
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Jenn
Wedding:
11/22/2013
5.0/5.0
Never felt any pressure to buy anything. They took about 1 hour with us to find the perfect ring for me. They even ordered in my fiance's ring in his size since he wanted Titanium it cant be sized in the store. HUGE SELECTIONS
Never felt any pressure to buy anything. They took about 1 hour with us to find the perfect ring for me. They even ordered Read more...
Never felt any pressure to buy anything. They took about 1 hour with us to find the perfect ring for me. They even ordered in my fiance's ring in his size since he wanted Titanium it cant be sized in the store. HUGE SELECTIONS Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.8/5.0
Shane Co worked very hard to make sure the stone we picked from a separate vendor would be successfully mounted onto the setting we wanted
Shane Co worked very hard to make sure the stone we picked from a separate vendor would be successfully mounted onto the Read more...
Shane Co worked very hard to make sure the stone we picked from a separate vendor would be successfully mounted onto the setting we wanted Read less
Services Used: Jewelry
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Jeremy
Wedding:
11/10/2013
1.5/5.0
Value – Albeit my initial request for a higher quality diamond, I was shown a 0.9 ct, G color, I1 clarity diamond. The asking price was $4,200. Do I need to go any further? As I continued to research, I realized this diamond most likely was not cut to a mentionable grade because given its weight, it “showed” as a much larger diamond than it really was. I know now that this was at the expense of a very shallow cut. The sales rep could not answer questions about the diamond because it was not AGI, AGS, IGI or EGL graded. She did not have a report and could not comment regarding the craftsmanship, polish, symmetry, table %, depth % or even length and width. I am not suggesting that the largest privately-held retailer of diamonds in the United States should have all of their diamonds graded out-of-house (all grading is subjective and that would cost more), but the sales rep should be equipped to answer my basic questions.
Integrity –The sales reps are pushy. They say things like, “this most likely won’t be here in three days” or “I can’t promise how long this will be here” or "You are thinking about it too much." I also noticed they keep most of their diamonds filed away where you cannot see them. I was not able to compare the diamonds to one another. Again, if diamonds are graded in-house and they truly use the same standards as GIA, where's detailed report outlining all the important characteristics of the diamond? They will tell you that you shouldn’t just consider the 4 C’s, but if they truly believe this and want to maintain complete transparency and objectivity, they should provide a report, not just specifics about color and clarity. Also, keep in mind they filed chapter 11 bankruptcy in 2009 and only recently emerged at the end of 2010. Anytime they say “lifetime” anything, consider it a maybe. There is no guarantee.
Value – Albeit my initial request for a higher quality diamond, I was shown a 0.9 ct, G color, I1 clarity diamond. The Read more...
Value – Albeit my initial request for a higher quality diamond, I was shown a 0.9 ct, G color, I1 clarity diamond. The asking price was $4,200. Do I need to go any further? As I continued to research, I realized this diamond most likely was not cut to a mentionable grade because given its weight, it “showed” as a much larger diamond than it really was. I know now that this was at the expense of a very shallow cut. The sales rep could not answer questions about the diamond because it was not AGI, AGS, IGI or EGL graded. She did not have a report and could not comment regarding the craftsmanship, polish, symmetry, table %, depth % or even length and width. I am not suggesting that the largest privately-held retailer of diamonds in the United States should have all of their diamonds graded out-of-house (all grading is subjective and that would cost more), but the sales rep should be equipped to answer my basic questions.
Integrity –The sales reps are pushy. They say things like, “this most likely won’t be here in three days” or “I can’t promise how long this will be here” or "You are thinking about it too much." I also noticed they keep most of their diamonds filed away where you cannot see them. I was not able to compare the diamonds to one another. Again, if diamonds are graded in-house and they truly use the same standards as GIA, where's detailed report outlining all the important characteristics of the diamond? They will tell you that you shouldn’t just consider the 4 C’s, but if they truly believe this and want to maintain complete transparency and objectivity, they should provide a report, not just specifics about color and clarity. Also, keep in mind they filed chapter 11 bankruptcy in 2009 and only recently emerged at the end of 2010. Anytime they say “lifetime” anything, consider it a maybe. There is no guarantee. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I am writing to thank Shane Co. and your staff for making my experience the easiest and most comfortable. I am very happy with the service I received from Joseph Burke, and the selection I made. I'm sure my girlfriend will be amazed too. Completely satisfied with my decision. The best value for my money.


Thank you,


Adam J.
I am writing to thank Shane Co. and your staff for making my experience the easiest and most comfortable. I am very happy Read more...
I am writing to thank Shane Co. and your staff for making my experience the easiest and most comfortable. I am very happy with the service I received from Joseph Burke, and the selection I made. I'm sure my girlfriend will be amazed too. Completely satisfied with my decision. The best value for my money.


Thank you,


Adam J. Read less
Services Used: Jewelry
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Crystal
Wedding:
11/9/2013
5.0/5.0
My husband purchased an absolutely beautiful engagement ring from Shane Co. Their customer service cannot be compared to anybody else. I can clean and inspect my ring at anytime. They replated the silver on my ring prior to the wedding and it looked amazing!

The biggest bonus. I custom ordered a wedding band, meaning i couldn't return it. Once it was created in my size, I got it and I didn't like it. I went back to Shane and I said I needed help because I didn't like it and my wedding was in 2 weeks! They helped me find the perfect ring and they did restock the custom order and refunded my money. I now have a wedding band and ring I LOVE!!! I will make any major jewelry purchases in the future from them, and them alone. The service is incredible!!

I have recommended and I will continue to recommend Shane Co.!
My husband purchased an absolutely beautiful engagement ring from Shane Co. Their customer service cannot be compared to Read more...
My husband purchased an absolutely beautiful engagement ring from Shane Co. Their customer service cannot be compared to anybody else. I can clean and inspect my ring at anytime. They replated the silver on my ring prior to the wedding and it looked amazing!

The biggest bonus. I custom ordered a wedding band, meaning i couldn't return it. Once it was created in my size, I got it and I didn't like it. I went back to Shane and I said I needed help because I didn't like it and my wedding was in 2 weeks! They helped me find the perfect ring and they did restock the custom order and refunded my money. I now have a wedding band and ring I LOVE!!! I will make any major jewelry purchases in the future from them, and them alone. The service is incredible!!

I have recommended and I will continue to recommend Shane Co.! Read less
Services Used: Jewelry
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Private User
Wedding:
11/3/2013
5.0/5.0
Amazing!!! I love my ring, I love my husbands ring! If you go in once and work with someone they will remember you. I have been in a few times and everyone remembers me or my husband.
Amazing!!! I love my ring, I love my husbands ring! If you go in once and work with someone they will remember you. I have Read more...
Amazing!!! I love my ring, I love my husbands ring! If you go in once and work with someone they will remember you. I have been in a few times and everyone remembers me or my husband. Read less
Services Used: Jewelry
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Brooks
Wedding:
11/2/2013
4.8/5.0
Brian was the sales guy who sold my husband my engagement ring. The first stone he bought he saw a flaw after staring at it hard, waiting for me to get home. He called Brian and switched it out easy. Brian was new to Colorado and so were we. He took a chance and said after I said yes, we should all hang out. Long story short... Brian gave one of the best toasts at our wedding a year later.

Amanda was our sales girl when we went in to pick out our wedding bands. She was very helpful in listening to what I pictured I wanted and also helped me keep the sentimental meaning of my engagement ring, after I found my band vision didn't fit with my engagement setting. Just yesterday, 4 months after our wedding, my husband and I were by the store and stopped to get our rings cleaned. While looking around, He asked me if I still loved my ring as much as when we picked it out. YES! Of course there are other beautiful rings I could wish to own too, but nothing beats this one's beauty and meaning. Thanks friendly staff at Shane CO!!
Brian was the sales guy who sold my husband my engagement ring. The first stone he bought he saw a flaw after staring at Read more...
Brian was the sales guy who sold my husband my engagement ring. The first stone he bought he saw a flaw after staring at it hard, waiting for me to get home. He called Brian and switched it out easy. Brian was new to Colorado and so were we. He took a chance and said after I said yes, we should all hang out. Long story short... Brian gave one of the best toasts at our wedding a year later.

Amanda was our sales girl when we went in to pick out our wedding bands. She was very helpful in listening to what I pictured I wanted and also helped me keep the sentimental meaning of my engagement ring, after I found my band vision didn't fit with my engagement setting. Just yesterday, 4 months after our wedding, my husband and I were by the store and stopped to get our rings cleaned. While looking around, He asked me if I still loved my ring as much as when we picked it out. YES! Of course there are other beautiful rings I could wish to own too, but nothing beats this one's beauty and meaning. Thanks friendly staff at Shane CO!! Read less
Services Used: Jewelry
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Private User
Wedding:
11/1/2013
5.0/5.0
I loved my ring from shane co and so did my husband! We will definitely do all of our jewelry shopping here! Everyone was so helpful!
I loved my ring from shane co and so did my husband! We will definitely do all of our jewelry shopping here! Everyone was Read more...
I loved my ring from shane co and so did my husband! We will definitely do all of our jewelry shopping here! Everyone was so helpful! Read less
Services Used: Jewelry
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Nicole
Wedding:
11/1/2013
5.0/5.0
We came in with an engagement ring from a small jeweler in New York and the desire to complement it in my fiance's wedding band. My fiance had some very specific things that he wanted and it had been difficult to find anything to fit his desires.The man that helped us ran all over the shop looking for options for us and our price range. In the end we had one delivered to the store and it was perfect! We ended up finding my wedding band there as well. The best part is that they guarantee their rings for life.
We came in with an engagement ring from a small jeweler in New York and the desire to complement it in my fiance's wedding Read more...
We came in with an engagement ring from a small jeweler in New York and the desire to complement it in my fiance's wedding band. My fiance had some very specific things that he wanted and it had been difficult to find anything to fit his desires.The man that helped us ran all over the shop looking for options for us and our price range. In the end we had one delivered to the store and it was perfect! We ended up finding my wedding band there as well. The best part is that they guarantee their rings for life. Read less
Services Used: Jewelry
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Kathleen
Wedding:
10/30/2013
5.0/5.0
Got the Engagement ring and both wedding bands from them.

When picking out the Engagement ring I looked at several other stores first, and I have to say the commercials were true. I went in a few days before I intended to buy the ring to get a feel for the selection and price range and everybody was friendly and attentive even after I said I was not buying anything that day. I went back two days later with money and let the salesman know my budget, after a little talk he decided I should look at the ring before the diamond and helped pick out a ring my wife loves, he then went over how diamonds are classified and showed me examples of different cuts, karats, colors and clarities. I picked out a nice sparkly stone and got a better ring then I expected for my budget, under my budget. We have brought it in a few times for cleaning and the recommend check ups and everybody is always great.
Picking out the wedding bands was just as easy and again the salesman was very friendly and patient.
Got the Engagement ring and both wedding bands from them.

When picking out the Engagement ring I looked at Read more...
Got the Engagement ring and both wedding bands from them.

When picking out the Engagement ring I looked at several other stores first, and I have to say the commercials were true. I went in a few days before I intended to buy the ring to get a feel for the selection and price range and everybody was friendly and attentive even after I said I was not buying anything that day. I went back two days later with money and let the salesman know my budget, after a little talk he decided I should look at the ring before the diamond and helped pick out a ring my wife loves, he then went over how diamonds are classified and showed me examples of different cuts, karats, colors and clarities. I picked out a nice sparkly stone and got a better ring then I expected for my budget, under my budget. We have brought it in a few times for cleaning and the recommend check ups and everybody is always great.
Picking out the wedding bands was just as easy and again the salesman was very friendly and patient. Read less
Services Used: Jewelry
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Nikki
Wedding:
10/25/2013
5.0/5.0
My husband and I did a lot of shopping around before finally choosing Shane Co to the the place we bought both of our rings. Their staff is so professional and didnt pressure us to purchase unless we were ready. They have been great with every need we have had. Their selection is also much better then any other we saw.
My husband and I did a lot of shopping around before finally choosing Shane Co to the the place we bought both of our Read more...
My husband and I did a lot of shopping around before finally choosing Shane Co to the the place we bought both of our rings. Their staff is so professional and didnt pressure us to purchase unless we were ready. They have been great with every need we have had. Their selection is also much better then any other we saw. Read less
Services Used: Jewelry
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Jennifer
Wedding:
10/19/2013
5.0/5.0
I couldn't be more satisfied with my engagement ring and wedding band from Shane Co. Had to get both re-sized and they did it so quickly. I get compliments everywhere I get!
I couldn't be more satisfied with my engagement ring and wedding band from Shane Co. Had to get both re-sized and they did Read more...
I couldn't be more satisfied with my engagement ring and wedding band from Shane Co. Had to get both re-sized and they did it so quickly. I get compliments everywhere I get! Read less
Services Used: Jewelry
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Melissa
Wedding:
10/19/2013
5.0/5.0
My husband and I used Shane Co. for my engagement ring and both of our wedding rings and were so happy with their service and beautiful quality products. My diamonds are gorgeous and the prices were great. We are so happy with the lifetime warranty too, it's really reassuring to know they will always take care of us! I highly recommend them and will be a customer for life!
My husband and I used Shane Co. for my engagement ring and both of our wedding rings and were so happy with their service Read more...
My husband and I used Shane Co. for my engagement ring and both of our wedding rings and were so happy with their service and beautiful quality products. My diamonds are gorgeous and the prices were great. We are so happy with the lifetime warranty too, it's really reassuring to know they will always take care of us! I highly recommend them and will be a customer for life! Read less
Services Used: Jewelry
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Angela
Wedding:
10/19/2013
4.2/5.0
This is where I purchased my finace's ring. They were friendly and found a ring in minutes that fit what I wanted and in my price range.
This is where I purchased my finace's ring. They were friendly and found a ring in minutes that fit what I wanted and in Read more...
This is where I purchased my finace's ring. They were friendly and found a ring in minutes that fit what I wanted and in my price range. Read less
Services Used: Jewelry
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Tiffany
Wedding:
10/19/2013
5.0/5.0
The jewelers at Shane Co. are so awesome! They are very professional and really know their products. I have never learned so much about something in one visit as I did there. We got mine and my fiancee's engagement/wedding bands there.

I recommend Shane Co. to everyone. Their service and quality exceeds that of other jewelers I visited while looking at wedding/engagement bands.

Thank you!

Tiff & Nick
The jewelers at Shane Co. are so awesome! They are very professional and really know their products. I have never learned Read more...
The jewelers at Shane Co. are so awesome! They are very professional and really know their products. I have never learned so much about something in one visit as I did there. We got mine and my fiancee's engagement/wedding bands there.

I recommend Shane Co. to everyone. Their service and quality exceeds that of other jewelers I visited while looking at wedding/engagement bands.

Thank you!

Tiff & Nick Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The Shane Company was amazing. We ordered our rings online and shipping was very quick. They also have a two day turn around on sizing. Cleaning is always free!
The Shane Company was amazing. We ordered our rings online and shipping was very quick. They also have a two day turn Read more...
The Shane Company was amazing. We ordered our rings online and shipping was very quick. They also have a two day turn around on sizing. Cleaning is always free! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.4/5.0
I love that you can build whatever ring you want, make it as special as you want!
I love that you can build whatever ring you want, make it as special as you want!
I love that you can build whatever ring you want, make it as special as you want! Read less
Services Used: Jewelry
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Dana Jo
Wedding:
10/17/2013
5.0/5.0
For both of our wedding rings, my fiancé and I went to Shane Co. in Westminster, CO. When we first arrived to look at engagement rings for me, the jeweler walked us through the diamond rating and selection process, and had us choose a diamond we liked within parameters we had set. We got to see our diamond magnified, and note its markings and imperfections before we made a purchase. They had a wide selection of the type of ring we were looking for, and I was able to choose one I love.

Several months later, we went back to choose my future husband's ring. They didn't have his size in stock, but we were able to make the purchase and they received it from another store within two days. They assured us if he didn't like it on, we were not bound to purchase that ring. When it came in, he put it on and loved it, so I can't speak to what the experience would be had he not.

Staff was very friendly and responsive, and we weren't pressured to buy. The store also has a lot of museum-type displays that show how the jewelry is designed and created, as well as an educational display showing the size of the world's high-profile gems (like the Hope Diamond, etc.) Overall a great experience.
For both of our wedding rings, my fiancé and I went to Shane Co. in Westminster, CO. When we first arrived to look at Read more...
For both of our wedding rings, my fiancé and I went to Shane Co. in Westminster, CO. When we first arrived to look at engagement rings for me, the jeweler walked us through the diamond rating and selection process, and had us choose a diamond we liked within parameters we had set. We got to see our diamond magnified, and note its markings and imperfections before we made a purchase. They had a wide selection of the type of ring we were looking for, and I was able to choose one I love.

Several months later, we went back to choose my future husband's ring. They didn't have his size in stock, but we were able to make the purchase and they received it from another store within two days. They assured us if he didn't like it on, we were not bound to purchase that ring. When it came in, he put it on and loved it, so I can't speak to what the experience would be had he not.

Staff was very friendly and responsive, and we weren't pressured to buy. The store also has a lot of museum-type displays that show how the jewelry is designed and created, as well as an educational display showing the size of the world's high-profile gems (like the Hope Diamond, etc.) Overall a great experience. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff was friendly and knowledgeable and never pushy. They listened to what we liked and didn't liked to help is find the perfect set of wedding bands. Getting them resized was a sinch and really quick, too.
The staff was friendly and knowledgeable and never pushy. They listened to what we liked and didn't liked to help is find Read more...
The staff was friendly and knowledgeable and never pushy. They listened to what we liked and didn't liked to help is find the perfect set of wedding bands. Getting them resized was a sinch and really quick, too. Read less
Services Used: Jewelry
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K.COYAN
Wedding:
10/13/2013
5.0/5.0
Love, love, love. We got my engagement, wedding band and fiancés band from Shane co. They are so helpful and offer an amazing warranty. My fiancé wanted the perfect diamond and went three or four times until he found the "one". They would bring in special diamonds to make sure you are absolutely happy.
Love, love, love. We got my engagement, wedding band and fiancés band from Shane co. They are so helpful and offer an Read more...
Love, love, love. We got my engagement, wedding band and fiancés band from Shane co. They are so helpful and offer an amazing warranty. My fiancé wanted the perfect diamond and went three or four times until he found the "one". They would bring in special diamonds to make sure you are absolutely happy. Read less
Services Used: Jewelry
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Jonathan
Wedding:
10/12/2013
5.0/5.0
These guys have been absolutely fantastic from Day one when I picked out the engagement ring. Their staff is extremely friendly and helpful, they are not pushy in any way shape or form, and went well beyond out of their way to make sure I had the ring I wanted for my fiance, which included shipping the only one left in the US from another store to the one here in Lynnwood. I HIGHLY recommend this great company!
These guys have been absolutely fantastic from Day one when I picked out the engagement ring. Their staff is extremely Read more...
These guys have been absolutely fantastic from Day one when I picked out the engagement ring. Their staff is extremely friendly and helpful, they are not pushy in any way shape or form, and went well beyond out of their way to make sure I had the ring I wanted for my fiance, which included shipping the only one left in the US from another store to the one here in Lynnwood. I HIGHLY recommend this great company! Read less
Services Used: Jewelry
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Danielle
Wedding:
10/12/2013
4.6/5.0
We purchased both of our rings from this vendor. Wonderful to work with, especially getting the correct size. We will certainly go back for anthing we need in the future. The routine ring cleanings are also a bonus!
We purchased both of our rings from this vendor. Wonderful to work with, especially getting the correct size. We will Read more...
We purchased both of our rings from this vendor. Wonderful to work with, especially getting the correct size. We will certainly go back for anthing we need in the future. The routine ring cleanings are also a bonus! Read less
Services Used: Jewelry
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Michelle
Wedding:
10/12/2013
5.0/5.0
Loved working with the team at Shane Co. I now have the most beautiful ring set and my husbands ring is also beautiful. No matter whom you speak with, you are treated like a top customer for them. They were very quick in handling our rings and they are still sparking and beautiful a few months after the wedding. We also purchased my engagement ring from them and the warranty they have on them is great, always good knowing that your ring is in good condition and is cleaned so it sparkles like they day you got it.
Loved working with the team at Shane Co. I now have the most beautiful ring set and my husbands ring is also beautiful. No Read more...
Loved working with the team at Shane Co. I now have the most beautiful ring set and my husbands ring is also beautiful. No matter whom you speak with, you are treated like a top customer for them. They were very quick in handling our rings and they are still sparking and beautiful a few months after the wedding. We also purchased my engagement ring from them and the warranty they have on them is great, always good knowing that your ring is in good condition and is cleaned so it sparkles like they day you got it. Read less
Services Used: Jewelry
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Kenna
Wedding:
10/11/2013
5.0/5.0
I'm sure most of you guys are in the same boat, but I started this whole process knowing absolutely nothing about diamonds. After visiting several jewelers, it was obvious Shane was going to be my choice. Their staff is incredibly friendly and knowledgeable, willing to educate you, and absolutely works within your set budget. Whether you're a novice or expert when it comes to diamonds, the folks at Shane do a great job!

Trevor & Kenna
I'm sure most of you guys are in the same boat, but I started this whole process knowing absolutely nothing about Read more...
I'm sure most of you guys are in the same boat, but I started this whole process knowing absolutely nothing about diamonds. After visiting several jewelers, it was obvious Shane was going to be my choice. Their staff is incredibly friendly and knowledgeable, willing to educate you, and absolutely works within your set budget. Whether you're a novice or expert when it comes to diamonds, the folks at Shane do a great job!

Trevor & Kenna Read less
Services Used: Unique Services
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Private User
Wedding:
10/11/2013
4.9/5.0
Shane Co. employees were are very courteous, professional, knowledgeable, etc. And my ring is BEAUTIFUL! Very happy with the service and product here.
Shane Co. employees were are very courteous, professional, knowledgeable, etc. And my ring is BEAUTIFUL! Very happy with Read more...
Shane Co. employees were are very courteous, professional, knowledgeable, etc. And my ring is BEAUTIFUL! Very happy with the service and product here. Read less
Services Used: Jewelry
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Victoria
Wedding:
10/11/2013
5.0/5.0
Everyone at Shane Co. treats you like a rock star. We had both of our rings done through them and they were awesome. They aren't lying when they say they don't work on commission so they can actually take their time with you.
Everyone at Shane Co. treats you like a rock star. We had both of our rings done through them and they were awesome. They Read more...
Everyone at Shane Co. treats you like a rock star. We had both of our rings done through them and they were awesome. They aren't lying when they say they don't work on commission so they can actually take their time with you. Read less
Services Used: Jewelry
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Sarah
Wedding:
10/8/2013
5.0/5.0
Everyone at Shane Co was very friendly and professional. We had lots of questions and they were more than happy to take the time to answer them and show us all our options. We would definitely recommend Shane Co!
Everyone at Shane Co was very friendly and professional. We had lots of questions and they were more than happy to take Read more...
Everyone at Shane Co was very friendly and professional. We had lots of questions and they were more than happy to take the time to answer them and show us all our options. We would definitely recommend Shane Co! Read less
Services Used: Jewelry
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Peter
Wedding:
10/6/2013
4.7/5.0
They were very helpful and patient while I spent hours in their store trying to pick out the perfect engagement ring. Awesome selection and great staff!
They were very helpful and patient while I spent hours in their store trying to pick out the perfect engagement ring. Read more...
They were very helpful and patient while I spent hours in their store trying to pick out the perfect engagement ring. Awesome selection and great staff! Read less
Services Used: Jewelry
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Brianne
Wedding:
10/6/2013
5.0/5.0
Lifetime warranty, free cleanings, and beautiful jewelry!
Lifetime warranty, free cleanings, and beautiful jewelry!
Lifetime warranty, free cleanings, and beautiful jewelry! Read less
Services Used: Jewelry
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Mindy
Wedding:
10/6/2013
5.0/5.0
My fiance and I went to Shane Co. to pick out our wedding bands and I couldn't be happier. The level of service we received was outstanding; the sales associates don't work on commission so there was no rush or no pressure. I also found the style of rings was far superior to anything we saw at other large chain stores, and for a much better price! I will definitely be returning to Shane Co. for all of my future jewelry needs.
My fiance and I went to Shane Co. to pick out our wedding bands and I couldn't be happier. The level of service we Read more...
My fiance and I went to Shane Co. to pick out our wedding bands and I couldn't be happier. The level of service we received was outstanding; the sales associates don't work on commission so there was no rush or no pressure. I also found the style of rings was far superior to anything we saw at other large chain stores, and for a much better price! I will definitely be returning to Shane Co. for all of my future jewelry needs. Read less
Services Used: Jewelry
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Amy
Wedding:
10/5/2013
4.6/5.0
We purchased both our engagement ring set (for her) and wedding ring (for him) with Theresa at The Shane Company. Do go buy jewelry from Theresa, she is FABULOUS! You will love her! What more is there to say! xo!
We purchased both our engagement ring set (for her) and wedding ring (for him) with Theresa at The Shane Company. Do go Read more...
We purchased both our engagement ring set (for her) and wedding ring (for him) with Theresa at The Shane Company. Do go buy jewelry from Theresa, she is FABULOUS! You will love her! What more is there to say! xo! Read less
Services Used: Jewelry
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Jennifer
Wedding:
10/5/2013
5.0/5.0
Loved my experience at Shane Co for my wedding bands. They were very friendly and not pushy like some jewelers can be. They let us take our time looking and trying different ones one. It was a hot day and they even gave us bottled water while we looked and took my engagement ring to get it cleaned while we looked at a wedding band for my fiancé.
Loved my experience at Shane Co for my wedding bands. They were very friendly and not pushy like some jewelers can be. Read more...
Loved my experience at Shane Co for my wedding bands. They were very friendly and not pushy like some jewelers can be. They let us take our time looking and trying different ones one. It was a hot day and they even gave us bottled water while we looked and took my engagement ring to get it cleaned while we looked at a wedding band for my fiancé. Read less
Services Used: Jewelry
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Tara
Wedding:
10/5/2013
5.0/5.0
A manager drove all the way to KC airport to deliver the ring to Brett when he arrived in from being stationed in Japan. Amazing!!!!
A manager drove all the way to KC airport to deliver the ring to Brett when he arrived in from being stationed in Japan. Read more...
A manager drove all the way to KC airport to deliver the ring to Brett when he arrived in from being stationed in Japan. Amazing!!!! Read less
Services Used: Jewelry
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Private User
Wedding:
10/5/2013
4.9/5.0
Highly rated jewelry and affordable pricing. Staff is not pain on commission so you don't feel pressured when you shop. They offer a life-time warranty and free cleaning and inspection every 6 months
Highly rated jewelry and affordable pricing. Staff is not pain on commission so you don't feel pressured when you shop. Read more...
Highly rated jewelry and affordable pricing. Staff is not pain on commission so you don't feel pressured when you shop. They offer a life-time warranty and free cleaning and inspection every 6 months Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great customer service. They gave us exactly what we were looking for, and were so pleasant to work with!
Great customer service. They gave us exactly what we were looking for, and were so pleasant to work with!
Great customer service. They gave us exactly what we were looking for, and were so pleasant to work with! Read less
Services Used: Jewelry
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Kimberly
Wedding:
10/4/2013
5.0/5.0
Shane Co has the most amazing engagement and wedding rings! The best part about our experience was definitely choosing the engagement ring. We were actually looking at a more expensive ring but the diamond was lower quality and the salesman showed us a nicer diamond that cost a bit less because they are concerned about the perfect ring and experience and not commission because they do not work on commission. Also, if you misplace everything like my husband and I, they will hold on to your rings for you even after sizing to keep them safe until you are ready to pick it up!
Shane Co has the most amazing engagement and wedding rings! The best part about our experience was definitely choosing the Read more...
Shane Co has the most amazing engagement and wedding rings! The best part about our experience was definitely choosing the engagement ring. We were actually looking at a more expensive ring but the diamond was lower quality and the salesman showed us a nicer diamond that cost a bit less because they are concerned about the perfect ring and experience and not commission because they do not work on commission. Also, if you misplace everything like my husband and I, they will hold on to your rings for you even after sizing to keep them safe until you are ready to pick it up! Read less
Services Used: Jewelry
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Karon
Wedding:
10/4/2013
4.5/5.0
I loved our rings from Shane Co and the sales people were very helpful, taking as long as we needed to answer our questions.
I loved our rings from Shane Co and the sales people were very helpful, taking as long as we needed to answer our Read more...
I loved our rings from Shane Co and the sales people were very helpful, taking as long as we needed to answer our questions. Read less
Services Used: Unique Services
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Melissa
Wedding:
10/2/2013
4.3/5.0
Shane Co. is by far one of the best jewelry stores around along with the most quality stones you can find. They're always friendly and willing to help you with whatever your need. I go there for my ring cleanings Even though that is a free service that comes with the warranty of the ring, they still treat me as one of their most important customers when in fact, this is the only piece of jewelry I own from them. I do hope to own more simply because they define elegance.
Shane Co. is by far one of the best jewelry stores around along with the most quality stones you can find. They're always Read more...
Shane Co. is by far one of the best jewelry stores around along with the most quality stones you can find. They're always friendly and willing to help you with whatever your need. I go there for my ring cleanings Even though that is a free service that comes with the warranty of the ring, they still treat me as one of their most important customers when in fact, this is the only piece of jewelry I own from them. I do hope to own more simply because they define elegance. Read less
Services Used: Jewelry
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Minnie
Wedding:
9/28/2013
5.0/5.0
The sales representative was very helpful in helping me find the perfect wedding band for my husband to be. Very friendly and great sense of humor. Helped with information on other wedding item vendors.
The sales representative was very helpful in helping me find the perfect wedding band for my husband to be. Very friendly Read more...
The sales representative was very helpful in helping me find the perfect wedding band for my husband to be. Very friendly and great sense of humor. Helped with information on other wedding item vendors. Read less
Services Used: Jewelry
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Ashlie
Wedding:
9/28/2013
5.0/5.0
Shane Co is amazing! They don't work on commission so they don't try and talk you into something you can't afford. They are very friendly and really take the time to listen and understand what you are looking for and what your budget is (based on what my fiancé has said about buying my ring). They provide free cleaning and re-sizing of your ring forever! I have taken my ring in a couple times to be re-sized and cleaned and they are always super nice and take care of me quickly. It only takes a few days to get your ring back and it is so sparkly when you do. They also map out your diamond (draw a picture of what it looks like with its unique characteristics) when you give it them and you are able to look at it when you pick it up to feel confident that it is your diamond being given back to you!
Shane Co is amazing! They don't work on commission so they don't try and talk you into something you can't afford. They Read more...
Shane Co is amazing! They don't work on commission so they don't try and talk you into something you can't afford. They are very friendly and really take the time to listen and understand what you are looking for and what your budget is (based on what my fiancé has said about buying my ring). They provide free cleaning and re-sizing of your ring forever! I have taken my ring in a couple times to be re-sized and cleaned and they are always super nice and take care of me quickly. It only takes a few days to get your ring back and it is so sparkly when you do. They also map out your diamond (draw a picture of what it looks like with its unique characteristics) when you give it them and you are able to look at it when you pick it up to feel confident that it is your diamond being given back to you! Read less
Services Used: Jewelry
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Michelle
Wedding:
9/28/2013
4.9/5.0
These guys are AMAZING! LOVE Shane Company!!
These guys are AMAZING! LOVE Shane Company!!
These guys are AMAZING! LOVE Shane Company!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.4/5.0
I bought my wedding band and bridal jewelry here. They were easy to deal with and the price was far.
I bought my wedding band and bridal jewelry here. They were easy to deal with and the price was far.
I bought my wedding band and bridal jewelry here. They were easy to deal with and the price was far. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had the pleasure of working with Amanda Smith who is now one of the managers. She made our experience wonderful and everything a ring shopping experience should be.

Our rings our wonderful and the warranty policy is great. We love how we can clean the rings often and send it away to be cleaned, restored and polished.

This is a great place you should check out.
We had the pleasure of working with Amanda Smith who is now one of the managers. She made our experience wonderful and Read more...
We had the pleasure of working with Amanda Smith who is now one of the managers. She made our experience wonderful and everything a ring shopping experience should be.

Our rings our wonderful and the warranty policy is great. We love how we can clean the rings often and send it away to be cleaned, restored and polished.

This is a great place you should check out. Read less
Services Used: Jewelry
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Erin
Wedding:
9/27/2013
5.0/5.0
My FH got my engagement ring here we also purchased my wedding band from Shane Co. The service was excellent and so are their products. They had a wide variety of unique rings to choose from and helped FH choose a perfect ring. I get stopped on the train or in class all the time to get complements on the ring. They offer a wide variety of prices as well. We were able to get a payment plan for both the ring and the band that allowed me to wear it even though it wasn't paid in full. Their staff is great they still recognize me and my FH 9 months after we purchased the rings. I will go to them for any future fine jewelry needs.
My FH got my engagement ring here we also purchased my wedding band from Shane Co. The service was excellent and so are Read more...
My FH got my engagement ring here we also purchased my wedding band from Shane Co. The service was excellent and so are their products. They had a wide variety of unique rings to choose from and helped FH choose a perfect ring. I get stopped on the train or in class all the time to get complements on the ring. They offer a wide variety of prices as well. We were able to get a payment plan for both the ring and the band that allowed me to wear it even though it wasn't paid in full. Their staff is great they still recognize me and my FH 9 months after we purchased the rings. I will go to them for any future fine jewelry needs. Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review, Erin! We're always thrilled to hear when our costumers receive great service and love our products, just as much as we do. Best wishes on your big day and we look forward to being your jeweler for life!
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Me engagement ring, wedding band, grooms wedding band, and my wedding gift all came from Shane Co. All of my experiences have been great
Me engagement ring, wedding band, grooms wedding band, and my wedding gift all came from Shane Co. All of my experiences Read more...
Me engagement ring, wedding band, grooms wedding band, and my wedding gift all came from Shane Co. All of my experiences have been great Read less
Services Used: Jewelry
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Erin
Wedding:
9/21/2013
4.8/5.0
We looked all around the city for the prefect engagement ring and the last place we looked was Shane Co. We weren't even going to stop there because we were so exhausted and I was bummed because I thought that I was not going to find the ring I had in my head. We decided to stop there just to look really quick and we were astounded by the prices and selection. I found exxxxactly what I was looking for and it was about 1,500 less than similar ones we were looking it.
We looked all around the city for the prefect engagement ring and the last place we looked was Shane Co. We weren't even Read more...
We looked all around the city for the prefect engagement ring and the last place we looked was Shane Co. We weren't even going to stop there because we were so exhausted and I was bummed because I thought that I was not going to find the ring I had in my head. We decided to stop there just to look really quick and we were astounded by the prices and selection. I found exxxxactly what I was looking for and it was about 1,500 less than similar ones we were looking it. Read less
Services Used: Jewelry
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Claire
Wedding:
9/21/2013
5.0/5.0
We used Shane Co as our wedding ring provider because a friend had recommended the company to us. We absolutely loved working with Shane Co. We got all of our wedding bands here. The staff is incredibly knowledgable and very intersted in attending to your needs. We worked with Amanda to pick out my wedding bands and she was AMAZING. She didn't pressure us and really took her time with us. Shane Co offers a life time warranty as long as you get your rings cleaned every 6 months. I would absolutely recommend Shane Co for all jewlery purchases!
We used Shane Co as our wedding ring provider because a friend had recommended the company to us. We absolutely loved Read more...
We used Shane Co as our wedding ring provider because a friend had recommended the company to us. We absolutely loved working with Shane Co. We got all of our wedding bands here. The staff is incredibly knowledgable and very intersted in attending to your needs. We worked with Amanda to pick out my wedding bands and she was AMAZING. She didn't pressure us and really took her time with us. Shane Co offers a life time warranty as long as you get your rings cleaned every 6 months. I would absolutely recommend Shane Co for all jewlery purchases! Read less
Services Used: Unique Services
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Mimi
Wedding:
9/20/2013
4.7/5.0
We purchased my engagement ring and our wedding bands from Shane Co in Franklin TN. We originally decided on Shane Co because of the ability to customize the engagement ring. I really wanted something different for my engagement ring, my ring is a sapphire and my fiancé literally trolled our local jewelry stores looking for a sapphire engagement ring with no success. He then discovered Shane Co and used my input to design a ring, we then visited the location and picked out the center stone together. We also love the lifetime warranty and the ability to "trade in" the stone if we decide to upgrade it later. So it was a no brainer to get our bands there as well. We had picked out several from their website and were able to try them out with the engagement ring. With our bands, we chose to use their layaway interest free option and this worked very well. Customer service wise, we haven't had any issues, every sales associate is always very nice and we have never had to wait more than a few minutes for assistance. Bottom line, we like this store and will likely make additional purchases there in the future.
We purchased my engagement ring and our wedding bands from Shane Co in Franklin TN. We originally decided on Shane Co Read more...
We purchased my engagement ring and our wedding bands from Shane Co in Franklin TN. We originally decided on Shane Co because of the ability to customize the engagement ring. I really wanted something different for my engagement ring, my ring is a sapphire and my fiancé literally trolled our local jewelry stores looking for a sapphire engagement ring with no success. He then discovered Shane Co and used my input to design a ring, we then visited the location and picked out the center stone together. We also love the lifetime warranty and the ability to "trade in" the stone if we decide to upgrade it later. So it was a no brainer to get our bands there as well. We had picked out several from their website and were able to try them out with the engagement ring. With our bands, we chose to use their layaway interest free option and this worked very well. Customer service wise, we haven't had any issues, every sales associate is always very nice and we have never had to wait more than a few minutes for assistance. Bottom line, we like this store and will likely make additional purchases there in the future. Read less
Services Used: Jewelry
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Michelle
Wedding:
9/14/2013
5.0/5.0
Great Service and great employees! There were a few problems with my ring, some of the prongs got bent slightly. I brought my ring in a few times with this issue and BAM - everything was taken care of. They are so quick and efficient. I am so happy that my husband decided to get my ring from Shane Co!
Great Service and great employees! There were a few problems with my ring, some of the prongs got bent slightly. I brought Read more...
Great Service and great employees! There were a few problems with my ring, some of the prongs got bent slightly. I brought my ring in a few times with this issue and BAM - everything was taken care of. They are so quick and efficient. I am so happy that my husband decided to get my ring from Shane Co! Read less
Services Used: Unique Services
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Anonymous
Wedding:
9/7/2013
5.0/5.0
I am so happy with my wedding set from Shane Co. It is beautiful and the quality is great. They have been very accommodating with my needs around sizing my set. Also, my fiance used a family heirloom stone for my engagement ring and they were extremely helpful and worked with my fiance in making sure it worked in the setting. Would recommend Shane Co to anyone!
I am so happy with my wedding set from Shane Co. It is beautiful and the quality is great. They have been very Read more...
I am so happy with my wedding set from Shane Co. It is beautiful and the quality is great. They have been very accommodating with my needs around sizing my set. Also, my fiance used a family heirloom stone for my engagement ring and they were extremely helpful and worked with my fiance in making sure it worked in the setting. Would recommend Shane Co to anyone! Read less
Services Used: Jewelry
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Jennifer
Wedding:
8/30/2013
5.0/5.0
We purchase my wedding ring set and my husbands wedding band from Shane co. We loved the quality of the work but their customer service is outstanding. We have had to rerun a few times since the wedding for cleanings, inspections, ring resizing and a few minor fixes and they have never given us any issues.
We purchase my wedding ring set and my husbands wedding band from Shane co. We loved the quality of the work but their Read more...
We purchase my wedding ring set and my husbands wedding band from Shane co. We loved the quality of the work but their customer service is outstanding. We have had to rerun a few times since the wedding for cleanings, inspections, ring resizing and a few minor fixes and they have never given us any issues. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Great jeweler to work with!!! Every time we have needed ANYTHING they were there and so nice.
Great jeweler to work with!!! Every time we have needed ANYTHING they were there and so nice.
Great jeweler to work with!!! Every time we have needed ANYTHING they were there and so nice. Read less
Services Used: Jewelry
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Future Mrs LeRiche'
Wedding:
8/24/2013
5.0/5.0
Great quality and selection for a great price.
Great quality and selection for a great price.
Great quality and selection for a great price. Read less
Services Used: Jewelry
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Daniela
Wedding:
8/24/2013
5.0/5.0
I am so glad we chose Shane Company for my engagement ring and both of our wedding rings. The staff is knowledgeable and helpful and there is very little pressure to buy. I love that the lifetime warranty is built into the price, so you don't have to worry about it. Best of all, they will clean your rings as often as you'd like for free!

Shane Co. pulled through for us on two major occasions. First, I did not like the matching wedding band for my engagement ring (contoured), so Melissa called the designer and asked if they had one that fit perfectly to the ring. Sure enough, they did, and I got exactly what I wanted.

Next, I showed up asking them to polish and clean our rings within a couple of hours of our rehearsal dinner. They said it would take 3 hours, and when I said I didn't have more than an hour, they found a way to do it in 15 minutes, even though it put a lot of pressure on other member of their staff.

I love Shane Company, and I am sure they will be our family jeweler for years to come.
I am so glad we chose Shane Company for my engagement ring and both of our wedding rings. The staff is knowledgeable and Read more...
I am so glad we chose Shane Company for my engagement ring and both of our wedding rings. The staff is knowledgeable and helpful and there is very little pressure to buy. I love that the lifetime warranty is built into the price, so you don't have to worry about it. Best of all, they will clean your rings as often as you'd like for free!

Shane Co. pulled through for us on two major occasions. First, I did not like the matching wedding band for my engagement ring (contoured), so Melissa called the designer and asked if they had one that fit perfectly to the ring. Sure enough, they did, and I got exactly what I wanted.

Next, I showed up asking them to polish and clean our rings within a couple of hours of our rehearsal dinner. They said it would take 3 hours, and when I said I didn't have more than an hour, they found a way to do it in 15 minutes, even though it put a lot of pressure on other member of their staff.

I love Shane Company, and I am sure they will be our family jeweler for years to come. Read less
Services Used: Jewelry
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Amanda
Wedding:
8/18/2013
5.0/5.0
My husband and I purchased both of our rings from here. I love mine! My husband was very picky when we went looking for his but the staff was extremely helpful and he was able to get exactly what he wanted. When we went to pick up his ring we got there just after they had closed but they opened the door for us to give us the chance to run in and pick it up. I will continue to go back to this jeweler in the future.
My husband and I purchased both of our rings from here. I love mine! My husband was very picky when we went looking for Read more...
My husband and I purchased both of our rings from here. I love mine! My husband was very picky when we went looking for his but the staff was extremely helpful and he was able to get exactly what he wanted. When we went to pick up his ring we got there just after they had closed but they opened the door for us to give us the chance to run in and pick it up. I will continue to go back to this jeweler in the future. Read less
Services Used: Unique Services
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Ciara
Wedding:
8/18/2013
5.0/5.0
What incredible services, they were so easy to work with and we never felt pressured to buy anything until we were ready. We put my ring on lay away and came back a couple months later, I didn't like my band as much anymore so we changed it out for something different, with no problem. I recommend all my friends to Shane and do not have one bad thing to say about them
What incredible services, they were so easy to work with and we never felt pressured to buy anything until we were ready. Read more...
What incredible services, they were so easy to work with and we never felt pressured to buy anything until we were ready. We put my ring on lay away and came back a couple months later, I didn't like my band as much anymore so we changed it out for something different, with no problem. I recommend all my friends to Shane and do not have one bad thing to say about them Read less
Services Used: Jewelry
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Danielle
Wedding:
8/17/2013
5.0/5.0
The Shane Company was amazing when dealing with my engagement ring and wedding bands. They have excellent customer service, and free cleanings every 6 months. Highly recommended!
The Shane Company was amazing when dealing with my engagement ring and wedding bands. They have excellent customer Read more...
The Shane Company was amazing when dealing with my engagement ring and wedding bands. They have excellent customer service, and free cleanings every 6 months. Highly recommended! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My fiance has been buying me jewelry at Shane Co since our first Valentine's Day together. He bought my engagement ring at Shange Co and when we started looking for our wedding bands we knew that there was no other jewelry store that we would buy our wedding rings at. They have a wonderful staff with great customer service and they offer a great selection of great quality diamonds. They also offer free lifetime warranty, free jewelry cleaning, maintenance and repair on all their jewelry.
My fiance has been buying me jewelry at Shane Co since our first Valentine's Day together. He bought my engagement ring at Read more...
My fiance has been buying me jewelry at Shane Co since our first Valentine's Day together. He bought my engagement ring at Shange Co and when we started looking for our wedding bands we knew that there was no other jewelry store that we would buy our wedding rings at. They have a wonderful staff with great customer service and they offer a great selection of great quality diamonds. They also offer free lifetime warranty, free jewelry cleaning, maintenance and repair on all their jewelry. Read less
Services Used: Jewelry
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Alicia
Wedding:
8/17/2013
5.0/5.0
Great quality and top notch service! I am a customer for life!
Great quality and top notch service! I am a customer for life!
Great quality and top notch service! I am a customer for life! Read less
Services Used: Jewelry
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Lauren
Wedding:
8/17/2013
5.0/5.0
The Shane Co employees were very polite when we were picking out our rings and very helpful when we asked about any processes. They had a great selection and we're easy to work with too.
The Shane Co employees were very polite when we were picking out our rings and very helpful when we asked about any Read more...
The Shane Co employees were very polite when we were picking out our rings and very helpful when we asked about any processes. They had a great selection and we're easy to work with too. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I love Shane Co. The staff is awesome. They don't pressure you to buy anything and they let you try on everything in the store until you find what you like. And they don't understaff the place! There is plenty to go around. Thank you Shane Co for being amazing!
I love Shane Co. The staff is awesome. They don't pressure you to buy anything and they let you try on everything in the Read more...
I love Shane Co. The staff is awesome. They don't pressure you to buy anything and they let you try on everything in the store until you find what you like. And they don't understaff the place! There is plenty to go around. Thank you Shane Co for being amazing! Read less
Services Used: Unique Services
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We got a fabulous ring for not a lot of money. Our wedding was tight on budget and we let the sales people know this when we walked in. They still made us feel like we were spending a lot of money even though we were only spending a couple thousand. They made me feel as important as someone across the room spending 30,000. This is a great place to buy engagement rings and wedding rings. I would recommend this to anyone.
We got a fabulous ring for not a lot of money. Our wedding was tight on budget and we let the sales people know this when Read more...
We got a fabulous ring for not a lot of money. Our wedding was tight on budget and we let the sales people know this when we walked in. They still made us feel like we were spending a lot of money even though we were only spending a couple thousand. They made me feel as important as someone across the room spending 30,000. This is a great place to buy engagement rings and wedding rings. I would recommend this to anyone. Read less
Services Used: Jewelry
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Sonia
Wedding:
8/9/2013
5.0/5.0
We used Shane Co for our engagement and wedding rings and they were great both times. As a same sex couple we were very appreciative of how Shane Co employees treated us with the same attention and friendliness as any other couple in the store. We received excellent service every time we entered the store and are very happy with our rings!
We used Shane Co for our engagement and wedding rings and they were great both times. As a same sex couple we were very Read more...
We used Shane Co for our engagement and wedding rings and they were great both times. As a same sex couple we were very appreciative of how Shane Co employees treated us with the same attention and friendliness as any other couple in the store. We received excellent service every time we entered the store and are very happy with our rings! Read less
Services Used: Unique Services
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Nicole
Wedding:
8/3/2013
5.0/5.0
Love my ring! Shane Co is the best jewelry store around.
Love my ring! Shane Co is the best jewelry store around.
Love my ring! Shane Co is the best jewelry store around. Read less
Services Used: Jewelry
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S.D.
Wedding:
8/3/2013
4.7/5.0
We have gotten all our jewelry from Shane Co. and everyone raves about how beautiful our pieces look.

I got my engagement ring 5 years before my wedding band, and they look like we purchased them at the same time because they look so great next to each other!
We have gotten all our jewelry from Shane Co. and everyone raves about how beautiful our pieces look.

I got my Read more...
We have gotten all our jewelry from Shane Co. and everyone raves about how beautiful our pieces look.

I got my engagement ring 5 years before my wedding band, and they look like we purchased them at the same time because they look so great next to each other! Read less
Services Used: Jewelry
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Amanda
Wedding:
8/3/2013
5.0/5.0
We both got our rings from this Shane Co. They have been amazing! The quality for the price is awesome, and the staff is friendly and not about commission. Highly recommended!
We both got our rings from this Shane Co. They have been amazing! The quality for the price is awesome, and the staff is Read more...
We both got our rings from this Shane Co. They have been amazing! The quality for the price is awesome, and the staff is friendly and not about commission. Highly recommended! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.7/5.0
My Fiance felt like his experience was very good. His consultant
was very helpful and answered all of his questions. They kept him
with in his budget and didn't pressure him to go above it.
I have taken my ring back to get it looked at as per the warranty. I am
always taken care of quickly and my ring always looks like a million bucks
after they clean it. I will be going back for future jewelry purchases.
My Fiance felt like his experience was very good. His consultant
was very helpful and answered all of his questions. Read more...
My Fiance felt like his experience was very good. His consultant
was very helpful and answered all of his questions. They kept him
with in his budget and didn't pressure him to go above it.
I have taken my ring back to get it looked at as per the warranty. I am
always taken care of quickly and my ring always looks like a million bucks
after they clean it. I will be going back for future jewelry purchases. Read less
Services Used: Jewelry
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Heather
Wedding:
7/27/2013
5.0/5.0
I love my gorgeous ring! My hubby ordered the band off the Shane Co website and got to see it in store and pick out the most clear, gorgeous diamond for it. I can't rave about Shane Co enough!! I bought my niece a necklace here, we went back and bought our wedding bands here. Everything has a lifetime warrantee included, their customer service team is phenomenal. Free re-dipping, resizing, etc. AWESOME!! We looked at a lot of other jewelers and have a friend even that is a jeweler and I promise you there is not a place you will find a better value for what you get. My diamond is more affordable than other jewelers would sell AND it has TWICE the shine and sparkle. You can’t compare to that and the lifetime warranty.
I love my gorgeous ring! My hubby ordered the band off the Shane Co website and got to see it in store and pick out the Read more...
I love my gorgeous ring! My hubby ordered the band off the Shane Co website and got to see it in store and pick out the most clear, gorgeous diamond for it. I can't rave about Shane Co enough!! I bought my niece a necklace here, we went back and bought our wedding bands here. Everything has a lifetime warrantee included, their customer service team is phenomenal. Free re-dipping, resizing, etc. AWESOME!! We looked at a lot of other jewelers and have a friend even that is a jeweler and I promise you there is not a place you will find a better value for what you get. My diamond is more affordable than other jewelers would sell AND it has TWICE the shine and sparkle. You can’t compare to that and the lifetime warranty. Read less
Services Used: Unique Services
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Taylor
Wedding:
7/27/2013
5.0/5.0
When we got to the Shane company we were instantly greeted and offered a complimentary bottle of water. They were very friendly and made sure we were getting exactly what we wanted. We both found two rings that were exactly us and only spent about $650 on two rings. I loved it here.
When we got to the Shane company we were instantly greeted and offered a complimentary bottle of water. They were very Read more...
When we got to the Shane company we were instantly greeted and offered a complimentary bottle of water. They were very friendly and made sure we were getting exactly what we wanted. We both found two rings that were exactly us and only spent about $650 on two rings. I loved it here. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
They are amazing!! I LOVE my ring, and they are so friendly! I would recommend anyone come here for a ring, it is truly the best!
They are amazing!! I LOVE my ring, and they are so friendly! I would recommend anyone come here for a ring, it is truly Read more...
They are amazing!! I LOVE my ring, and they are so friendly! I would recommend anyone come here for a ring, it is truly the best! Read less
Services Used: Jewelry
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Joella
Wedding:
7/21/2013
5.0/5.0
Shane Co is amazing! We purchased my engagment ring, wedding bands, and a wedding gift for my fiance of engraved cuff links at Shane Co. Every time we went into the store we were always greeted with a friendly employee and received the highest customer service. I would highly recommend them and will definitely be loyal to Shane Co. forever.
Shane Co is amazing! We purchased my engagment ring, wedding bands, and a wedding gift for my fiance of engraved cuff Read more...
Shane Co is amazing! We purchased my engagment ring, wedding bands, and a wedding gift for my fiance of engraved cuff links at Shane Co. Every time we went into the store we were always greeted with a friendly employee and received the highest customer service. I would highly recommend them and will definitely be loyal to Shane Co. forever. Read less
Services Used: Jewelry
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JAMIE
Wedding:
7/20/2013
4.9/5.0
They are awesome helped me select the perfect ring. They've a great policy if you lose a diamond they will replace it. They offer free cleaning every 6 months. My ring looks like a one of a kind.
They are awesome helped me select the perfect ring. They've a great policy if you lose a diamond they will replace it. Read more...
They are awesome helped me select the perfect ring. They've a great policy if you lose a diamond they will replace it. They offer free cleaning every 6 months. My ring looks like a one of a kind. Read less
Services Used: Unique Services
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Kristin
Wedding:
7/20/2013
5.0/5.0
The ShaneCo Online department is absolutely AWESOME! My wedding set is more beautiful in person than it was online and I couldn't be happier. I was lucky enough to get to pick my ring and never thought about buying online. I saw the reviews on WeddingWire and decided to give it a try - and so glad I did! We looked at local jewelry stores, but they didn't have the look I wanted. There isn't a Shane Co store here in DFW, TX - so the only option was to buy online.... and I would do it again! Donna and Matt are great and went over and beyond the Customer Service I expected to get! Kudos and I can't wait to get my fiance's ring here too! :) Thank you!
The ShaneCo Online department is absolutely AWESOME! My wedding set is more beautiful in person than it was online and I Read more...
The ShaneCo Online department is absolutely AWESOME! My wedding set is more beautiful in person than it was online and I couldn't be happier. I was lucky enough to get to pick my ring and never thought about buying online. I saw the reviews on WeddingWire and decided to give it a try - and so glad I did! We looked at local jewelry stores, but they didn't have the look I wanted. There isn't a Shane Co store here in DFW, TX - so the only option was to buy online.... and I would do it again! Donna and Matt are great and went over and beyond the Customer Service I expected to get! Kudos and I can't wait to get my fiance's ring here too! :) Thank you! Read less
Services Used: Jewelry
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Trena
Wedding:
7/20/2013
5.0/5.0
Shane Co was awesome! We got my E-ring, and my fiance's and my wedding bands. They are all beautiful, for good prices. Every time we went in, they were very helpful, and not pushy at all. I think they are not commission based, which is a nice atmosphere.
Shane Co was awesome! We got my E-ring, and my fiance's and my wedding bands. They are all beautiful, for good prices. Read more...
Shane Co was awesome! We got my E-ring, and my fiance's and my wedding bands. They are all beautiful, for good prices. Every time we went in, they were very helpful, and not pushy at all. I think they are not commission based, which is a nice atmosphere. Read less
Services Used: Jewelry
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Samantha
Wedding:
7/20/2013
5.0/5.0
My husband bought my engagement ring and wedding band from the Shane Co. and I wouldn't have gone anywhere else to by his ring as well. Shane Co has an amazing plan with all rings/jewelry bought there. I go and get my ring cleaned there, no questions asked. A few months before my wedding one of my small diamonds on my engagement ring fell out. I went to Shane Co to get it replaced, for free, and they told me it would be about a week to get my ring back. I told them I traveled over an hour to get there and they quickly put a rush to get my ring back to me and I was able to pick it up that night. I even went to get my ring cleaned one last time before my wedding, One hour before to be precise, they ran around trying to get my ring back to me quickly. They also all congratulated me, as I had my hair/make up done and had my veil in. I wouldn't go anywhere else for any jewelry.
My husband bought my engagement ring and wedding band from the Shane Co. and I wouldn't have gone anywhere else to by his Read more...
My husband bought my engagement ring and wedding band from the Shane Co. and I wouldn't have gone anywhere else to by his ring as well. Shane Co has an amazing plan with all rings/jewelry bought there. I go and get my ring cleaned there, no questions asked. A few months before my wedding one of my small diamonds on my engagement ring fell out. I went to Shane Co to get it replaced, for free, and they told me it would be about a week to get my ring back. I told them I traveled over an hour to get there and they quickly put a rush to get my ring back to me and I was able to pick it up that night. I even went to get my ring cleaned one last time before my wedding, One hour before to be precise, they ran around trying to get my ring back to me quickly. They also all congratulated me, as I had my hair/make up done and had my veil in. I wouldn't go anywhere else for any jewelry. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love the rings and the quality of the diamond. great friendly staff.
Love the rings and the quality of the diamond. great friendly staff.
Love the rings and the quality of the diamond. great friendly staff. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I was so worried about getting my ring sautered, as the band was not a set. I told them what I wanted and it turned out absolutely perfect.
I was so worried about getting my ring sautered, as the band was not a set. I told them what I wanted and it turned out Read more...
I was so worried about getting my ring sautered, as the band was not a set. I told them what I wanted and it turned out absolutely perfect. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Our experience with them was wonderful except for just a few small problems.
- My husband had difficulty when he was paying off the ring. They didn't have his bill right and he was told he owed more than he did. But that will be overlooked because everything else was great.
- I had great service, I wasn't pushed to buy anything and they took us seriously (while Jared's had not given two hoots about me.)
-I got a gorgeous engagement ring there but unfortunately they don't really have a wedding band to match it very well.
-I don't live anywhere close to the store but I have been told told I can sent it in to get cleaned and if you don't send it in religiously every 6 months you are fine They would just like to inspect your ring once a year.
Our experience with them was wonderful except for just a few small problems.
- My husband had difficulty when he was Read more...
Our experience with them was wonderful except for just a few small problems.
- My husband had difficulty when he was paying off the ring. They didn't have his bill right and he was told he owed more than he did. But that will be overlooked because everything else was great.
- I had great service, I wasn't pushed to buy anything and they took us seriously (while Jared's had not given two hoots about me.)
-I got a gorgeous engagement ring there but unfortunately they don't really have a wedding band to match it very well.
-I don't live anywhere close to the store but I have been told told I can sent it in to get cleaned and if you don't send it in religiously every 6 months you are fine They would just like to inspect your ring once a year. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.3/5.0
Your team is providing fantastic support at all times!
Thank you very much!
Your team is providing fantastic support at all times!
Thank you very much!
Your team is providing fantastic support at all times!
Thank you very much! Read less
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review and for trusting us with your very important jewelry purchase! We're so happy to help! Best wishes :)
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Melanie
Wedding:
7/6/2013
5.0/5.0
All I can say is that we've had very good service every time we've gone. We both love our rings, they have amazing selection and customer service. Every time I go in, they clean and polish my ring. I love it!
All I can say is that we've had very good service every time we've gone. We both love our rings, they have amazing Read more...
All I can say is that we've had very good service every time we've gone. We both love our rings, they have amazing selection and customer service. Every time I go in, they clean and polish my ring. I love it! Read less
Services Used: Jewelry
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Laura
Wedding:
6/29/2013
5.0/5.0
These people are the best. They cared about us and really took the time to focus on what exactly my husband and I wanted in our wedding rings. They even knew that we liked going to the Chick-fil-A down the road whenever we came in town, and they sent us a gift card! They are so thoughtful and the free cleanings/warranty is a fantastic deal. Wouldn't go anywhere else!
These people are the best. They cared about us and really took the time to focus on what exactly my husband and I wanted Read more...
These people are the best. They cared about us and really took the time to focus on what exactly my husband and I wanted in our wedding rings. They even knew that we liked going to the Chick-fil-A down the road whenever we came in town, and they sent us a gift card! They are so thoughtful and the free cleanings/warranty is a fantastic deal. Wouldn't go anywhere else! Read less
Services Used: Jewelry
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Stacy
Wedding:
6/29/2013
5.0/5.0
I love this jewelry place! They are very friendly and don't work on commission so they were not pushy at all. It was a very relaxed and comfortable experience, with the freedom to look at many different rings to find the ones that we loved without the pressure. They also have a fabulous warranty at no extra cost.
I love this jewelry place! They are very friendly and don't work on commission so they were not pushy at all. It was a Read more...
I love this jewelry place! They are very friendly and don't work on commission so they were not pushy at all. It was a very relaxed and comfortable experience, with the freedom to look at many different rings to find the ones that we loved without the pressure. They also have a fabulous warranty at no extra cost. Read less
Services Used: Jewelry
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Bryan
Wedding:
6/26/2013
5.0/5.0
Shane company is the only place I would recommend for your fine jewelry needs. The best value and service I received after shopping every fine jeweler from louisville to lexington.
Shane company is the only place I would recommend for your fine jewelry needs. The best value and service I received after Read more...
Shane company is the only place I would recommend for your fine jewelry needs. The best value and service I received after shopping every fine jeweler from louisville to lexington. Read less
Services Used: Jewelry
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Meika
Wedding:
6/23/2013
5.0/5.0
I am absolutely in love with my ring! When I went in for my upgrade on the anniversary of our engagement (I'm a very lucky girl) the service was amazing. They have also been great every time I go to have my ring cleaned. Shane Co. is our new friend in the diamond business! :)
I am absolutely in love with my ring! When I went in for my upgrade on the anniversary of our engagement (I'm a very lucky Read more...
I am absolutely in love with my ring! When I went in for my upgrade on the anniversary of our engagement (I'm a very lucky girl) the service was amazing. They have also been great every time I go to have my ring cleaned. Shane Co. is our new friend in the diamond business! :) Read less
Services Used: Jewelry
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Ashley
Wedding:
6/22/2013
5.0/5.0
My husband got my rings from the Shane Company and it is amazing! I have taken them in a few times to get cleaned and inspected and the sales people have always been very helpful and eager to answer all of my questions.
My husband got my rings from the Shane Company and it is amazing! I have taken them in a few times to get cleaned and Read more...
My husband got my rings from the Shane Company and it is amazing! I have taken them in a few times to get cleaned and inspected and the sales people have always been very helpful and eager to answer all of my questions. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband bought my ring a year ago in August. I absolutely LOVE it! It was everything I wanted. This week, while pulling a cooler out, my ring got damaged. Right away we called ShaneCo in a panic and they were very nice on the phone and said bring it in. So today I brought it in. I got the pleasure of working with Chad Farber. He right away was VERY NICE. He took my ring back to the Jewelers. A few moments later he came back very doubtful that it would be repairable. He calmed me down and told me they would see what they could do. When he came back again, they were able to replace my ring and just switch my stone. What a relief! ShaneCO was great to work with and I recommend them to anyone! THANKS!
My husband bought my ring a year ago in August. I absolutely LOVE it! It was everything I wanted. This week, while pulling Read more...
My husband bought my ring a year ago in August. I absolutely LOVE it! It was everything I wanted. This week, while pulling a cooler out, my ring got damaged. Right away we called ShaneCo in a panic and they were very nice on the phone and said bring it in. So today I brought it in. I got the pleasure of working with Chad Farber. He right away was VERY NICE. He took my ring back to the Jewelers. A few moments later he came back very doubtful that it would be repairable. He calmed me down and told me they would see what they could do. When he came back again, they were able to replace my ring and just switch my stone. What a relief! ShaneCO was great to work with and I recommend them to anyone! THANKS! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Shane company was great at quickly getting our rings to us, and I love the perk of getting free cleanings!
Shane company was great at quickly getting our rings to us, and I love the perk of getting free cleanings!
Shane company was great at quickly getting our rings to us, and I love the perk of getting free cleanings! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.1/5.0
Great prices and large selection of rings!
Great prices and large selection of rings!
Great prices and large selection of rings! Read less
Services Used: Unique Services
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Rachel
Wedding:
6/22/2013
5.0/5.0
We bought our wedding bands and the engagement ring here; I have already been back to get my engagement ring cleaned and re-plated once, and we've spent some time there getting things resized and are very impressed with the great customer service, the lifetime warranties and the complimentary services offered on their jewelry. Great quality for a moderate budget!
We bought our wedding bands and the engagement ring here; I have already been back to get my engagement ring cleaned and Read more...
We bought our wedding bands and the engagement ring here; I have already been back to get my engagement ring cleaned and re-plated once, and we've spent some time there getting things resized and are very impressed with the great customer service, the lifetime warranties and the complimentary services offered on their jewelry. Great quality for a moderate budget! Read less
Services Used: Jewelry
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mdwaltrip
Wedding:
6/21/2013
5.0/5.0
First off, I would like to say that I rarely take the initiative to inquire about leaving feedback for businesses. Regardless of the potential raffle/sweepstakes, etc. that I could win for responding. I have submitted just one Yelp review in my entire life. Nevertheless, after my recent experience with the employees at Shane Co. Walnut Creek, I not only felt obligated to share my experience, but was excited for the opportunity to do so.

With that said, I recently purchased an engagement ring and found every element of the experience to be informative, exciting, and comforting. Non-commision sales is a contributing factor, but more importantly are the people that stand behind the counter. I had the pleasure of working with both Katie and Will and must say their professionalism, knowledge, and passion for what they do was unmistakable. Katie gave me an introduction to diamonds and what to look for (as I had never shopped for a diamond before). She explained how to compare, how Shane Co. conducts business, and never once attempted to "sell" me on anything. Her goal simply felt as if to give me the tools to make a decision that I would be satisfied with for the rest of my life. This support continued even after leaving the first day to continue my research. I came up with a few questions, emailed Katie, and had responses within 24 hours!

The following week after choosing a diamond and having it transferred into the store, I met with Will. While our overall interaction was short, his support, professionalism, and genuine approach to the process was not unnoticed. He took the time to ensure I was getting exactly what I expected and answered all of my questions without rushing me to complete the transaction. This day's experience only got better when in the middle of an interaction with another couple, Katie took the time to check in with me and share her excitement for the ring that I had chosen. (In my experience, it is moments like this that make transactions like selling jewelry into a journey of ownership). Shortly after working with Will I was ready to make my purchase.

I was taken to customer service where I was fortunate to work with Jessica and Nataline. Due to some confusion/miscommunication between all of us regarding layaway and financing, we had a few transactions to modify/complete. During this process they were extremely forgiving (even though it was not their fault) and extremely accommodating. They made sure that everything was completed in a timely and professional manner.

The ring I chose was ready exactly when I was told it would be and the quality of work was perfect. I now know the next steps for owning a ring with the Shane Co. and could not feel more comfortable knowing that I will have the Shane Co. Walnut Creek to support my fiancee and I for the rest of our jewelry wearing lives.

Once again, I am not one for surveys, I only consider writing them when I am truly blown away (and even then I almost never fill them out). However, the above experience warranted the most praise I could offer. I would like to thank the above named people for everything they have done, as well as anyone else in the background that helped make this experience such a remarkable one. My fiancee and I are looking forward to our next trip in the store so she can meet the people that helped make the engagement ring of her dreams a reality.
First off, I would like to say that I rarely take the initiative to inquire about leaving feedback for businesses. Read more...
First off, I would like to say that I rarely take the initiative to inquire about leaving feedback for businesses. Regardless of the potential raffle/sweepstakes, etc. that I could win for responding. I have submitted just one Yelp review in my entire life. Nevertheless, after my recent experience with the employees at Shane Co. Walnut Creek, I not only felt obligated to share my experience, but was excited for the opportunity to do so.

With that said, I recently purchased an engagement ring and found every element of the experience to be informative, exciting, and comforting. Non-commision sales is a contributing factor, but more importantly are the people that stand behind the counter. I had the pleasure of working with both Katie and Will and must say their professionalism, knowledge, and passion for what they do was unmistakable. Katie gave me an introduction to diamonds and what to look for (as I had never shopped for a diamond before). She explained how to compare, how Shane Co. conducts business, and never once attempted to "sell" me on anything. Her goal simply felt as if to give me the tools to make a decision that I would be satisfied with for the rest of my life. This support continued even after leaving the first day to continue my research. I came up with a few questions, emailed Katie, and had responses within 24 hours!

The following week after choosing a diamond and having it transferred into the store, I met with Will. While our overall interaction was short, his support, professionalism, and genuine approach to the process was not unnoticed. He took the time to ensure I was getting exactly what I expected and answered all of my questions without rushing me to complete the transaction. This day's experience only got better when in the middle of an interaction with another couple, Katie took the time to check in with me and share her excitement for the ring that I had chosen. (In my experience, it is moments like this that make transactions like selling jewelry into a journey of ownership). Shortly after working with Will I was ready to make my purchase.

I was taken to customer service where I was fortunate to work with Jessica and Nataline. Due to some confusion/miscommunication between all of us regarding layaway and financing, we had a few transactions to modify/complete. During this process they were extremely forgiving (even though it was not their fault) and extremely accommodating. They made sure that everything was completed in a timely and professional manner.

The ring I chose was ready exactly when I was told it would be and the quality of work was perfect. I now know the next steps for owning a ring with the Shane Co. and could not feel more comfortable knowing that I will have the Shane Co. Walnut Creek to support my fiancee and I for the rest of our jewelry wearing lives.

Once again, I am not one for surveys, I only consider writing them when I am truly blown away (and even then I almost never fill them out). However, the above experience warranted the most praise I could offer. I would like to thank the above named people for everything they have done, as well as anyone else in the background that helped make this experience such a remarkable one. My fiancee and I are looking forward to our next trip in the store so she can meet the people that helped make the engagement ring of her dreams a reality. Read less
Services Used: Jewelry
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Buffee
Wedding:
6/21/2013
5.0/5.0
We will be going to Shane Co. for any important jewelry purchases from here on. They are kind, helpful, non pushy and very reasonable. I cannot recommend them highly enough. I had to have a small diamond replaced shortly after it was cleaned and they completed it quickly, without any questions.
We will be going to Shane Co. for any important jewelry purchases from here on. They are kind, helpful, non pushy and very Read more...
We will be going to Shane Co. for any important jewelry purchases from here on. They are kind, helpful, non pushy and very reasonable. I cannot recommend them highly enough. I had to have a small diamond replaced shortly after it was cleaned and they completed it quickly, without any questions. Read less
Services Used: Jewelry
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Jessica
Wedding:
6/18/2013
5.0/5.0
We found the exact styles we were looking for, got them engraved, and picked them up a couple days later. I buy all my nice jewelry here, and the never disappoint.
We found the exact styles we were looking for, got them engraved, and picked them up a couple days later. I buy all my Read more...
We found the exact styles we were looking for, got them engraved, and picked them up a couple days later. I buy all my nice jewelry here, and the never disappoint. Read less
Services Used: Jewelry
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Robin
Wedding:
6/16/2013
5.0/5.0
My engagement ring was bought from a different vendor, but they didn't offer a matching wedding band for it. I started looking online for something I liked, and found Shane Co. They had one that matched exactly and had a curve so that it actually fit with my engagement ring. It was perfect, all that needed to be done was to get it resized. They inspected and cleaned my engagement ring when I went to get the band resized and offered me the option to refinish my engagement ring with rhodium since I am so hard on my jewelry. I was thrilled since I was going to ask anyway if there was anything that could be done to repair it. Shane Co was very helpful, had a timely return of my jewelry and is just a great value.
My engagement ring was bought from a different vendor, but they didn't offer a matching wedding band for it. I started Read more...
My engagement ring was bought from a different vendor, but they didn't offer a matching wedding band for it. I started looking online for something I liked, and found Shane Co. They had one that matched exactly and had a curve so that it actually fit with my engagement ring. It was perfect, all that needed to be done was to get it resized. They inspected and cleaned my engagement ring when I went to get the band resized and offered me the option to refinish my engagement ring with rhodium since I am so hard on my jewelry. I was thrilled since I was going to ask anyway if there was anything that could be done to repair it. Shane Co was very helpful, had a timely return of my jewelry and is just a great value. Read less
Services Used: Jewelry
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Christina
Wedding:
6/15/2013
5.0/5.0
GREAT service, and gorgeous jewelry! My husband and I purchased my engagement ring here! We were very pleased! Several months ago we also purchased the matching wedding band, and also the groom's band ONLINE, and had them shipped to us in Buffalo, NY! Easiest thing ever!! I plan on shopping with Shane Co for all my future jewelry needs!
GREAT service, and gorgeous jewelry! My husband and I purchased my engagement ring here! We were very pleased! Several Read more...
GREAT service, and gorgeous jewelry! My husband and I purchased my engagement ring here! We were very pleased! Several months ago we also purchased the matching wedding band, and also the groom's band ONLINE, and had them shipped to us in Buffalo, NY! Easiest thing ever!! I plan on shopping with Shane Co for all my future jewelry needs! Read less
Services Used: Jewelry
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Betsy
Wedding:
6/15/2013
4.7/5.0
Great customer care, so professional
Great customer care, so professional
Great customer care, so professional Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.0/5.0
People are all friendly. The service seemed great, but when I had my ring looked at under a microscope, they had fused the channel setting which the diamonds should not be fused in. Will have to take it back to get a new ring- not sure how they will solve this problem. Will update once we know
People are all friendly. The service seemed great, but when I had my ring looked at under a microscope, they had fused the Read more...
People are all friendly. The service seemed great, but when I had my ring looked at under a microscope, they had fused the channel setting which the diamonds should not be fused in. Will have to take it back to get a new ring- not sure how they will solve this problem. Will update once we know Read less
Services Used: Jewelry
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lindsay
Wedding:
6/15/2013
5.0/5.0
We went to Shane Co after hearing and literally memorizing the commericals that were played on the radio. They were all very nice and there really was no pressure. My fiancé and I hit it off with Ben and only work with him now. I tried on countless number of rings and went back and forth several times. I finally ended up liking something and still changed it, lol. They are always professional and really made us feel welcome.
We went to Shane Co after hearing and literally memorizing the commericals that were played on the radio. They were all Read more...
We went to Shane Co after hearing and literally memorizing the commericals that were played on the radio. They were all very nice and there really was no pressure. My fiancé and I hit it off with Ben and only work with him now. I tried on countless number of rings and went back and forth several times. I finally ended up liking something and still changed it, lol. They are always professional and really made us feel welcome. Read less
Services Used: Unique Services
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Michael and Jessika
Wedding:
6/8/2013
5.0/5.0
We love the service that we received from Shane Co! Their jewelry is beautiful and well worth the price! The service they provide for care of the rings and the Wedding Club they offer are great features! We would recommend their jewelry to anyone and plan on using them in the future ourselves!
We love the service that we received from Shane Co! Their jewelry is beautiful and well worth the price! The service they Read more...
We love the service that we received from Shane Co! Their jewelry is beautiful and well worth the price! The service they provide for care of the rings and the Wedding Club they offer are great features! We would recommend their jewelry to anyone and plan on using them in the future ourselves! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am in love with not only my engagement ring, but the two wedding rings that I will be getting.
I am in love with not only my engagement ring, but the two wedding rings that I will be getting.
I am in love with not only my engagement ring, but the two wedding rings that I will be getting. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband picked out a wonderful unique ring for me here. ~ Victoria
My husband picked out a wonderful unique ring for me here. ~ Victoria
My husband picked out a wonderful unique ring for me here. ~ Victoria Read less
Services Used: Jewelry
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Private User
Wedding:
6/7/2013
5.0/5.0
Amazing and unique selections. Quality service every time no matter who helped me. Really take the time to talk with you and find out what you are really looking for - the perfect ring! The one that has the WOW factor. Great staff; I can't imagine a more professional, kinder, and knowledgeable jewelry store/company. Layaway is available and you get free cleanings for a lifetime, and we got a free polish right before the wedding for photos. They don't work on commission, so they will spend time with you when you are looking at any piece - I think I tried on every ring in that store ... twice! Plus, free cookies everytime and umbrellas if it's raining. Makes you feel richer than you really are.
Amazing and unique selections. Quality service every time no matter who helped me. Really take the time to talk with you Read more...
Amazing and unique selections. Quality service every time no matter who helped me. Really take the time to talk with you and find out what you are really looking for - the perfect ring! The one that has the WOW factor. Great staff; I can't imagine a more professional, kinder, and knowledgeable jewelry store/company. Layaway is available and you get free cleanings for a lifetime, and we got a free polish right before the wedding for photos. They don't work on commission, so they will spend time with you when you are looking at any piece - I think I tried on every ring in that store ... twice! Plus, free cookies everytime and umbrellas if it's raining. Makes you feel richer than you really are. Read less
Services Used: Jewelry
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Katie
Wedding:
6/3/2013
4.5/5.0
My ring set was already preset with a diamond and ready for me to wear when I found it. Everyone wants a ring different from all the rest and i know I got it! There was only one of them in the store. We will be repeat customers for life!
My ring set was already preset with a diamond and ready for me to wear when I found it. Everyone wants a ring different Read more...
My ring set was already preset with a diamond and ready for me to wear when I found it. Everyone wants a ring different from all the rest and i know I got it! There was only one of them in the store. We will be repeat customers for life! Read less
Services Used: Jewelry
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Carly
Wedding:
6/1/2013
5.0/5.0
My husband bought my engagement ring at Shane Co. They made him feel very comfortable and relaxed while also providing him with important information about one the biggest purchases of his life. He had such a great experience (and I loved my ring so much) we bought both my wedding band and his wedding band at Shane Co.
My husband bought my engagement ring at Shane Co. They made him feel very comfortable and relaxed while also providing him Read more...
My husband bought my engagement ring at Shane Co. They made him feel very comfortable and relaxed while also providing him with important information about one the biggest purchases of his life. He had such a great experience (and I loved my ring so much) we bought both my wedding band and his wedding band at Shane Co. Read less
Services Used: Jewelry
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Renee
Wedding:
5/31/2013
5.0/5.0
My husband and I LOVE this Shane Co. They have been very helpful since day one with my husband. We dealt with Tanner. He is very nice and gave great advice.
My husband and I LOVE this Shane Co. They have been very helpful since day one with my husband. We dealt with Tanner. He Read more...
My husband and I LOVE this Shane Co. They have been very helpful since day one with my husband. We dealt with Tanner. He is very nice and gave great advice. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love Love Love our jeweler! They were extremely helpful and got us exactly what we wanted. We were also able to do payment plans to pay off our rings which helped tremendously while trying to pay for a wedding!
Love Love Love our jeweler! They were extremely helpful and got us exactly what we wanted. We were also able to do payment Read more...
Love Love Love our jeweler! They were extremely helpful and got us exactly what we wanted. We were also able to do payment plans to pay off our rings which helped tremendously while trying to pay for a wedding! Read less
Services Used: Unique Services
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Friendly people work there and are very helpful and not pushy.
Friendly people work there and are very helpful and not pushy.
Friendly people work there and are very helpful and not pushy. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane Co. has a great selection and are always very helpful. They have a great guarantee should something happen to the ring and offer free cleaning and inspection for the lifetime of the ring.
Shane Co. has a great selection and are always very helpful. They have a great guarantee should something happen to the Read more...
Shane Co. has a great selection and are always very helpful. They have a great guarantee should something happen to the ring and offer free cleaning and inspection for the lifetime of the ring. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had a great experience. The staff was very helpful and we were able to pick out our rings quickly and hassle-free.
We had a great experience. The staff was very helpful and we were able to pick out our rings quickly and hassle-free.
We had a great experience. The staff was very helpful and we were able to pick out our rings quickly and hassle-free. Read less
Services Used: Jewelry
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Tiffany
Wedding:
5/26/2013
5.0/5.0
I loved going into their store and looking through all the displays to find my three favorite rings for my engagement ring and my wedding band. My now husband, then went in had a million questions and walked out with a set that I have been getting compliments on for a whole year now! I go in every 3-6 months to have it lightly cleaned or deep cleaned and re-dipped and all the diamonds sparkle together as if there is always a spot light on the ring! Sometimes I even get distracted when I'm driving and the sun hits it!! And every time I take it in, even if I talk to a different person than the last time, every single sales person has been wonderful, very nice and made me feel well taken care and that my ring was going to be taken care of too!
I loved going into their store and looking through all the displays to find my three favorite rings for my engagement ring Read more...
I loved going into their store and looking through all the displays to find my three favorite rings for my engagement ring and my wedding band. My now husband, then went in had a million questions and walked out with a set that I have been getting compliments on for a whole year now! I go in every 3-6 months to have it lightly cleaned or deep cleaned and re-dipped and all the diamonds sparkle together as if there is always a spot light on the ring! Sometimes I even get distracted when I'm driving and the sun hits it!! And every time I take it in, even if I talk to a different person than the last time, every single sales person has been wonderful, very nice and made me feel well taken care and that my ring was going to be taken care of too! Read less
Services Used: Jewelry
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Stephanie
Wedding:
5/26/2013
4.8/5.0
Their quality and service are exceptional. We got my engagement ring at Shane, then decided to get our wedding rings there as well because of the great service they gave my fiance when he was shopping for my engagement ring. You may pay a little more here, but the quality, service, and even education you receive here is well worth it! They offer free inspections, cleaning, and sizing with every ring purchase, so I was able to get my ring shiny and new right before we left for the wedding. My step mom got her wedding ring with Shane as well 25+ years ago, and they still give them exceptional service for her rings.
Their quality and service are exceptional. We got my engagement ring at Shane, then decided to get our wedding rings there Read more...
Their quality and service are exceptional. We got my engagement ring at Shane, then decided to get our wedding rings there as well because of the great service they gave my fiance when he was shopping for my engagement ring. You may pay a little more here, but the quality, service, and even education you receive here is well worth it! They offer free inspections, cleaning, and sizing with every ring purchase, so I was able to get my ring shiny and new right before we left for the wedding. My step mom got her wedding ring with Shane as well 25+ years ago, and they still give them exceptional service for her rings. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I think the products at the shane company are amazing. I have never had any other expensive jewelry, but the staff is always very informative and helpful. We got my engagement ring, wedding band, and grooms ring. They have great warranties, cleanings, and service.
I think the products at the shane company are amazing. I have never had any other expensive jewelry, but the staff is Read more...
I think the products at the shane company are amazing. I have never had any other expensive jewelry, but the staff is always very informative and helpful. We got my engagement ring, wedding band, and grooms ring. They have great warranties, cleanings, and service. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Beautiful, unique options. Great cleaning and warranty policies included in the price of the piece. They clean it for free every time you come in. Fun. They will solder the engagement ring and wedding band together for no cost and its reversible if you don't like it. They also sized the ring up for me at no cost. Love these folks.
Beautiful, unique options. Great cleaning and warranty policies included in the price of the piece. They clean it for free Read more...
Beautiful, unique options. Great cleaning and warranty policies included in the price of the piece. They clean it for free every time you come in. Fun. They will solder the engagement ring and wedding band together for no cost and its reversible if you don't like it. They also sized the ring up for me at no cost. Love these folks. Read less
Services Used: Jewelry
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Elizabeth
Wedding:
5/25/2013
5.0/5.0
I really had a great experience with Shane CO. I had heard great things from other friends, so when my boyfriend and I started the marriage talk, I started to check out their settings online. I had a pretty good idea of what I wanted in engagement ring. A few months later, I walked into the store and picked out a setting in about 10 minutes or less. The sales associates were very accommodating and very professional. I felt that the prices were great and the selection was extensive. Also, I received my ring about three days after I put in my order. I couldn't ask for speedier service. They also have an amazing service plan, free of charge.
I really had a great experience with Shane CO. I had heard great things from other friends, so when my boyfriend and I Read more...
I really had a great experience with Shane CO. I had heard great things from other friends, so when my boyfriend and I started the marriage talk, I started to check out their settings online. I had a pretty good idea of what I wanted in engagement ring. A few months later, I walked into the store and picked out a setting in about 10 minutes or less. The sales associates were very accommodating and very professional. I felt that the prices were great and the selection was extensive. Also, I received my ring about three days after I put in my order. I couldn't ask for speedier service. They also have an amazing service plan, free of charge. Read less
Services Used: Jewelry
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Elie
Wedding:
5/18/2013
4.6/5.0
Out of all the scam artist's jewerly stores out there, Shane Company is different. They are a wonderful place to buy jewerly. When my future wife & I went to buy our wedding rings here we knew they had great hours, and non commsion based sales people. What we didn't know was the great selection & warrenty we were walking into. Everything you buy there has a lifttime warrenty if something breaks on it. The only problem I had with this place was the cost. With that said, the salesperson did explain to me that gold prices were at an all time high and that part of the reason my bands were so much is because of the number of diamonds in them. Also, they have a great payment plan. My advice to anybody going shopping here is to have an idea of what you want, & if possible, have at least some cash put aside to pay for the jewerly here.
Out of all the scam artist's jewerly stores out there, Shane Company is different. They are a wonderful place to buy Read more...
Out of all the scam artist's jewerly stores out there, Shane Company is different. They are a wonderful place to buy jewerly. When my future wife & I went to buy our wedding rings here we knew they had great hours, and non commsion based sales people. What we didn't know was the great selection & warrenty we were walking into. Everything you buy there has a lifttime warrenty if something breaks on it. The only problem I had with this place was the cost. With that said, the salesperson did explain to me that gold prices were at an all time high and that part of the reason my bands were so much is because of the number of diamonds in them. Also, they have a great payment plan. My advice to anybody going shopping here is to have an idea of what you want, & if possible, have at least some cash put aside to pay for the jewerly here. Read less
Services Used: Jewelry
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Brian and Lizbeth
Wedding:
5/13/2013
5.0/5.0
They were very patient with us and advice us with my husbands wedding band. They have lifetime warranty which is amazing! Good quality!
They were very patient with us and advice us with my husbands wedding band. They have lifetime warranty which is amazing! Read more...
They were very patient with us and advice us with my husbands wedding band. They have lifetime warranty which is amazing! Good quality! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.9/5.0
We always go to Shane Company for all of our jewelry needs. The staff there is always pleasant and really works with you.
We always go to Shane Company for all of our jewelry needs. The staff there is always pleasant and really works with you.
We always go to Shane Company for all of our jewelry needs. The staff there is always pleasant and really works with you. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shaneco was so professional and patient in letting me look at a ton of rings. We were able to get my engagement ring set beautifully, with the ring shipped to me securely within a couple of days. I know that I got a very unique style. Their customer service and knowledge is unmatched. Love them!
Shaneco was so professional and patient in letting me look at a ton of rings. We were able to get my engagement ring set Read more...
Shaneco was so professional and patient in letting me look at a ton of rings. We were able to get my engagement ring set beautifully, with the ring shipped to me securely within a couple of days. I know that I got a very unique style. Their customer service and knowledge is unmatched. Love them! Read less
Services Used: Jewelry
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Jenna
Wedding:
5/5/2013
4.8/5.0
Nicest people ever. You will never be pressured to purchase something out of your price range. Very professional, very understanding and very patient. The only complaint I have is that I had some issues with small diamonds falling out of my engagement ring, but they fixe dit very quickly and even re built my ring for me when it became a huge issue. Most problems can be fixed in house, so you don't have to ship your jewelry out - much safer, and you never have to wait 6 weeks for them to do something small! Ask for Emily or Steve - simply the best people out there, the best value, and the most GORGEOUS settings.
Nicest people ever. You will never be pressured to purchase something out of your price range. Very professional, very Read more...
Nicest people ever. You will never be pressured to purchase something out of your price range. Very professional, very understanding and very patient. The only complaint I have is that I had some issues with small diamonds falling out of my engagement ring, but they fixe dit very quickly and even re built my ring for me when it became a huge issue. Most problems can be fixed in house, so you don't have to ship your jewelry out - much safer, and you never have to wait 6 weeks for them to do something small! Ask for Emily or Steve - simply the best people out there, the best value, and the most GORGEOUS settings. Read less
Services Used: Jewelry
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Private User
Wedding:
5/5/2013
4.1/5.0
Shane Co offers great value and a wide variety of unique and stunning rings to choose from. What really blew us away was their tremendous customer service. Not having a pushy sales person down our neck while picking our rings was also a breath of fresh air.
Shane Co offers great value and a wide variety of unique and stunning rings to choose from. What really blew us away was Read more...
Shane Co offers great value and a wide variety of unique and stunning rings to choose from. What really blew us away was their tremendous customer service. Not having a pushy sales person down our neck while picking our rings was also a breath of fresh air. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane was so knowledgable, caring, and honest in our work with them. They were not pushy and spent so much personal time with us making sure we were getting exactly what we wanted. Their products are original and unique, not like all the same rings you see in every other store. I would highly recommend Shane to anyone!
Shane was so knowledgable, caring, and honest in our work with them. They were not pushy and spent so much personal time Read more...
Shane was so knowledgable, caring, and honest in our work with them. They were not pushy and spent so much personal time with us making sure we were getting exactly what we wanted. Their products are original and unique, not like all the same rings you see in every other store. I would highly recommend Shane to anyone! Read less
Services Used: Jewelry
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Courtney
Wedding:
4/27/2013
4.3/5.0
My fiancee purchased my ring at Shane Co. and was so thrilled with the service he received! Come to find out the sales associate is a friend of mine from a few years back! His experience was so great, we purchased his ring and my wedding pearls and earrings from them! Love the service and quality they offer! Amy Kave has been a pleasure to work with!
My fiancee purchased my ring at Shane Co. and was so thrilled with the service he received! Come to find out the sales Read more...
My fiancee purchased my ring at Shane Co. and was so thrilled with the service he received! Come to find out the sales associate is a friend of mine from a few years back! His experience was so great, we purchased his ring and my wedding pearls and earrings from them! Love the service and quality they offer! Amy Kave has been a pleasure to work with! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
They live up to their promise. My rings and m husband's ring are beautiful!
They live up to their promise. My rings and m husband's ring are beautiful!
They live up to their promise. My rings and m husband's ring are beautiful! Read less
Services Used: Jewelry
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Katrina
Wedding:
4/27/2013
5.0/5.0
We LOVE our purchases from here!! My rings are so intricate but affordable. The service is great everytime!! We will return here for future purchases! We actually looked at engagement rings before he proposed. I looked through ALL of the cases!! They were so patient!! My husband took his time in picking the diamond (I found out later). They were so helpful with us during the process!! We made payments and it made life easy!! I am so glad we purchased through them! I have never seen a ring like mine anywhere! It's nice to be unique!!
We LOVE our purchases from here!! My rings are so intricate but affordable. The service is great everytime!! We will Read more...
We LOVE our purchases from here!! My rings are so intricate but affordable. The service is great everytime!! We will return here for future purchases! We actually looked at engagement rings before he proposed. I looked through ALL of the cases!! They were so patient!! My husband took his time in picking the diamond (I found out later). They were so helpful with us during the process!! We made payments and it made life easy!! I am so glad we purchased through them! I have never seen a ring like mine anywhere! It's nice to be unique!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have had a great experience each and every time I have visited Shane Co.. I can't say enough about what a great place it is to shop and what a great place it is to get custom made jewelry. My last experience I dealt with Caitlin, she was amazing, I can't say enough about how great she was. The wonderful thing about Shane Co. is that you can upgrade your diamonds for the price difference of the next size up, and there is no limit on how many times or how large you want to go. Like I said, Caitlin was amazing; she made me feel right at home. I was put in contact with her after I emailed the general email on the web site. I told Caitlin what I was looking for, how much I wanted to spend and what day I would be in, as it was two days after Valentine’s Day and stock can be limited. I explained when I was greeted that I had been in contact with her and if possible was she available, as I didn’t have a true appointment. She came right over, no waiting at all. In our casual talking about the earrings and run of the mill daily chatter, she said that she had two other appointments’ that day, and it’s easy to see why, she is the best. She had pulled several options for me and continued to see what else was in stock while I was there, as they get daily deliveries. I decided to go with a much larger diamond than I had planned on that day, and she was able to find an upgrade that was perfect and I just felt so comfortable. I can't say enough about what a great please this is, they greet you right away and they don't work on commission, you are at ease when you are there. They can accommodate all budgets and have in-house financing and their entire staff from greeting you hello to checking out is great! If you get a chance to get to this location, make sure you ask for Caitlin she is wonderful, fun and most of all a pleasure to deal with. Caitlin and staff truly go above and beyond to get you what you want and within your budget and time restriction.
I have had a great experience each and every time I have visited Shane Co.. I can't say enough about what a great place it Read more...
I have had a great experience each and every time I have visited Shane Co.. I can't say enough about what a great place it is to shop and what a great place it is to get custom made jewelry. My last experience I dealt with Caitlin, she was amazing, I can't say enough about how great she was. The wonderful thing about Shane Co. is that you can upgrade your diamonds for the price difference of the next size up, and there is no limit on how many times or how large you want to go. Like I said, Caitlin was amazing; she made me feel right at home. I was put in contact with her after I emailed the general email on the web site. I told Caitlin what I was looking for, how much I wanted to spend and what day I would be in, as it was two days after Valentine’s Day and stock can be limited. I explained when I was greeted that I had been in contact with her and if possible was she available, as I didn’t have a true appointment. She came right over, no waiting at all. In our casual talking about the earrings and run of the mill daily chatter, she said that she had two other appointments’ that day, and it’s easy to see why, she is the best. She had pulled several options for me and continued to see what else was in stock while I was there, as they get daily deliveries. I decided to go with a much larger diamond than I had planned on that day, and she was able to find an upgrade that was perfect and I just felt so comfortable. I can't say enough about what a great please this is, they greet you right away and they don't work on commission, you are at ease when you are there. They can accommodate all budgets and have in-house financing and their entire staff from greeting you hello to checking out is great! If you get a chance to get to this location, make sure you ask for Caitlin she is wonderful, fun and most of all a pleasure to deal with. Caitlin and staff truly go above and beyond to get you what you want and within your budget and time restriction. Read less
Services Used: Jewelry
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Zach
Wedding:
4/20/2013
5.0/5.0
I used Shane Co for my wife's engagement ring, and we used them for our wedding bands. I never hesitated, from the first experience, to use them. They are so friendly, have a great selection, and are so flexible. We gave them budgets, and they stick to them, which is so rare in the bigger jewelry stores who work on commission. Every time we stop in, they're willing to clean the rings, leaving them shiny and nice. They are so flexible with payment that we were able to do layaway and pay it off over months, which is nice with all of the other wedding expenses. Definitely a good choice!
I used Shane Co for my wife's engagement ring, and we used them for our wedding bands. I never hesitated, from the first Read more...
I used Shane Co for my wife's engagement ring, and we used them for our wedding bands. I never hesitated, from the first experience, to use them. They are so friendly, have a great selection, and are so flexible. We gave them budgets, and they stick to them, which is so rare in the bigger jewelry stores who work on commission. Every time we stop in, they're willing to clean the rings, leaving them shiny and nice. They are so flexible with payment that we were able to do layaway and pay it off over months, which is nice with all of the other wedding expenses. Definitely a good choice! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband purchased my engagement ring here and was so pleased with the quality of the ring and service he received that we went back to get our wedding rings there. The staff is not paid on commission and therefore did not push us towards anything beyond our budget or that we weren't interested in, like many other jewelers. I cannot say enough about how happy this made me and what a positive experience it was.
My husband purchased my engagement ring here and was so pleased with the quality of the ring and service he received that Read more...
My husband purchased my engagement ring here and was so pleased with the quality of the ring and service he received that we went back to get our wedding rings there. The staff is not paid on commission and therefore did not push us towards anything beyond our budget or that we weren't interested in, like many other jewelers. I cannot say enough about how happy this made me and what a positive experience it was. Read less
Services Used: Jewelry
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Krista
Wedding:
4/20/2013
4.7/5.0
The staff was so very patient and helpful when my now husband was looking for an engagement ring. I believe he went in 5 or 6 times before finding the PERFECT RING! The staff listened to what he told them that I wanted and him find a ring that is so beautiful and unique. It really accentuates the diamond, which is a family heirloom from his mother. I receive so many compliments on the ring and the way it sparkles. I aboslutely love that I can take it in anytime I want to get a quick clean and be on my way.
The staff was so very patient and helpful when my now husband was looking for an engagement ring. I believe he went in 5 Read more...
The staff was so very patient and helpful when my now husband was looking for an engagement ring. I believe he went in 5 or 6 times before finding the PERFECT RING! The staff listened to what he told them that I wanted and him find a ring that is so beautiful and unique. It really accentuates the diamond, which is a family heirloom from his mother. I receive so many compliments on the ring and the way it sparkles. I aboslutely love that I can take it in anytime I want to get a quick clean and be on my way. Read less
Services Used: Unique Services
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Brian
Wedding:
4/13/2013
5.0/5.0
My bride and I both went to Shane Co to get our rings and had an extremely smooth experience. Personally, when I went to buy the engagement ring, I felt I was a little in over my head. Their sales professionals were exactly that, professionals. They took me through the steps in what to look for in a ring and diamond. They made it extremely easy and my wife couldn't be happier with what she wears daily. She tells me she gets compliments constantly, and when the ads say that all their rings sparkle, they aren't kidding.
My bride and I both went to Shane Co to get our rings and had an extremely smooth experience. Personally, when I went to Read more...
My bride and I both went to Shane Co to get our rings and had an extremely smooth experience. Personally, when I went to buy the engagement ring, I felt I was a little in over my head. Their sales professionals were exactly that, professionals. They took me through the steps in what to look for in a ring and diamond. They made it extremely easy and my wife couldn't be happier with what she wears daily. She tells me she gets compliments constantly, and when the ads say that all their rings sparkle, they aren't kidding. Read less
Services Used: Jewelry
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Sierra
Wedding:
4/13/2013
5.0/5.0
Great jeweler. Did not pressure us to buy anything. Showed us many options. We only visited one other jeweler but knew right away that this would be the one. They walked away and let us try on the rings and talk about the rings privately - unlike other jewelers that watch your every move. It was a wonderful experience and we will buy from them again.
Great jeweler. Did not pressure us to buy anything. Showed us many options. We only visited one other jeweler but knew Read more...
Great jeweler. Did not pressure us to buy anything. Showed us many options. We only visited one other jeweler but knew right away that this would be the one. They walked away and let us try on the rings and talk about the rings privately - unlike other jewelers that watch your every move. It was a wonderful experience and we will buy from them again. Read less
Services Used: Jewelry
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Amber
Wedding:
4/13/2013
4.8/5.0
Shane Co isn't the cheapest jeweler, but they are reliable and will take care of your jewelry forever. Their sales reps are also well educated and do not pressure you into a sale because they are not commision based.
Shane Co isn't the cheapest jeweler, but they are reliable and will take care of your jewelry forever. Their sales reps Read more...
Shane Co isn't the cheapest jeweler, but they are reliable and will take care of your jewelry forever. Their sales reps are also well educated and do not pressure you into a sale because they are not commision based. Read less
Services Used: Jewelry
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KIMBERLY
Wedding:
4/12/2013
4.8/5.0
I can not tell you how wonderful Shane Co. is. They helped us with patiences and smiles!!!! 5 stars!!!

Sincerely...Kimberly Pritchard
I can not tell you how wonderful Shane Co. is. They helped us with patiences and smiles!!!! 5 stars!!!

Read more...
I can not tell you how wonderful Shane Co. is. They helped us with patiences and smiles!!!! 5 stars!!!

Sincerely...Kimberly Pritchard Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We were on a tight budget but I still found a beautiful wedding set. Marianne was extremely professional and helpful. I still can't stop looking at my ring! It's so sparkly and I love the lifetime service Shane Co offers.
We were on a tight budget but I still found a beautiful wedding set. Marianne was extremely professional and helpful. I Read more...
We were on a tight budget but I still found a beautiful wedding set. Marianne was extremely professional and helpful. I still can't stop looking at my ring! It's so sparkly and I love the lifetime service Shane Co offers. Read less
Services Used: Jewelry
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Eva
Wedding:
4/6/2013
4.0/5.0
Our sets were stunning. We had some special details added and I chose to upgrade my carats but overall, we were both pleased with the service and gorgeous rings. Adding the inscriptions was also a very special touch. I would recommend this vendor.
Our sets were stunning. We had some special details added and I chose to upgrade my carats but overall, we were both Read more...
Our sets were stunning. We had some special details added and I chose to upgrade my carats but overall, we were both pleased with the service and gorgeous rings. Adding the inscriptions was also a very special touch. I would recommend this vendor. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My ring is beautiful and they were quick to get my ring cleaned and sparkly for the big day.
My ring is beautiful and they were quick to get my ring cleaned and sparkly for the big day.
My ring is beautiful and they were quick to get my ring cleaned and sparkly for the big day. Read less
Services Used: Jewelry
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Alisa S.
Wedding:
4/6/2013
5.0/5.0
I have nothing but good things to say about Shane Company. My wedding jewelry is not the first jewelry I have bought there, and every visit has been a pleasure. No wonder this place is always crowded! The customer service is excellent - someone always acknowledges you as soon as you walk in, no matter how busy they are. The reps do not work on commission, and are very patient in explaining the diamonds and other materials, as well as letting you try on many rings. We purchased my bridal set and it was ready to pick up in 3 days after being sized. I took my engagement ring back for its 6-month cleaning and to buy FH's wedding band, and again we had great service. They are the only jewelry store in the area I will go to.
I have nothing but good things to say about Shane Company. My wedding jewelry is not the first jewelry I have bought Read more...
I have nothing but good things to say about Shane Company. My wedding jewelry is not the first jewelry I have bought there, and every visit has been a pleasure. No wonder this place is always crowded! The customer service is excellent - someone always acknowledges you as soon as you walk in, no matter how busy they are. The reps do not work on commission, and are very patient in explaining the diamonds and other materials, as well as letting you try on many rings. We purchased my bridal set and it was ready to pick up in 3 days after being sized. I took my engagement ring back for its 6-month cleaning and to buy FH's wedding band, and again we had great service. They are the only jewelry store in the area I will go to. Read less
Services Used: Jewelry
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Erin
Wedding:
4/6/2013
5.0/5.0
My wedding/engagement ring is beautiful and unique to me. Shane was a great place to go--no pressure to spend more than you want to.
My wedding/engagement ring is beautiful and unique to me. Shane was a great place to go--no pressure to spend more than Read more...
My wedding/engagement ring is beautiful and unique to me. Shane was a great place to go--no pressure to spend more than you want to. Read less
Services Used: Jewelry
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Allison
Wedding:
4/5/2013
5.0/5.0
Had a great experience and very helpful when picking out rings.
Had a great experience and very helpful when picking out rings.
Had a great experience and very helpful when picking out rings. Read less
Services Used: Jewelry
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Christine
Wedding:
4/5/2013
5.0/5.0
I don't like debt or taking out loans, and Shane Co offered layaway. They spread it out for us so there were more smaller bills, and it was all interest free. My fiancee did 6 months for the engagement band, another 6 months for the rock, then after he proposed we did another 6 months on the wedding bands. If you are working on a budget this was a great alternative to the other jewelry stores finance plans which rely on your credit score and added interest.

Second great point was the value. We shopped every jewelry store that we could find from Chandler to Gilbert to Peoria, and I knew about what kind of band and carat/quality diamond I could get for what I wanted to pay, and Shane Co. beat them all. You get more for your money, and that is a fact.

The store is 30 miles from my house, usually through traffic, and it was worth it. The next time I am shopping for jewelry, I'll make the drive again. The value is that good. I recommend them to everyone, anytime jewelry comes up.
I don't like debt or taking out loans, and Shane Co offered layaway. They spread it out for us so there were more smaller Read more...
I don't like debt or taking out loans, and Shane Co offered layaway. They spread it out for us so there were more smaller bills, and it was all interest free. My fiancee did 6 months for the engagement band, another 6 months for the rock, then after he proposed we did another 6 months on the wedding bands. If you are working on a budget this was a great alternative to the other jewelry stores finance plans which rely on your credit score and added interest.

Second great point was the value. We shopped every jewelry store that we could find from Chandler to Gilbert to Peoria, and I knew about what kind of band and carat/quality diamond I could get for what I wanted to pay, and Shane Co. beat them all. You get more for your money, and that is a fact.

The store is 30 miles from my house, usually through traffic, and it was worth it. The next time I am shopping for jewelry, I'll make the drive again. The value is that good. I recommend them to everyone, anytime jewelry comes up. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We love our rings and we love Amanda at the Shane Company. She was fantastic to work with!
We love our rings and we love Amanda at the Shane Company. She was fantastic to work with!
We love our rings and we love Amanda at the Shane Company. She was fantastic to work with! Read less
Services Used: Jewelry
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courtney
Wedding:
3/30/2013
5.0/5.0
My husband and I went to Shane Co. twice prior to being engaged. Aaron helped us out both times we visited the store. He was very friendly and made us both comfortable. Aaron helped educate both of us on the different settings and diamonds. Thank you for making our experience so special!! We both love the ring and couldn't be happier with our purchase.
My husband and I went to Shane Co. twice prior to being engaged. Aaron helped us out both times we visited the store. He Read more...
My husband and I went to Shane Co. twice prior to being engaged. Aaron helped us out both times we visited the store. He was very friendly and made us both comfortable. Aaron helped educate both of us on the different settings and diamonds. Thank you for making our experience so special!! We both love the ring and couldn't be happier with our purchase. Read less
Services Used: Jewelry
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Anonymous
Wedding:
3/23/2013
5.0/5.0
I LOVE SHANE CO!!! They were able to get me an amazing wedding set, and after we shopped around it was clear that Shane Co had one of the best warranty plans. I am looking forward to upgrading my diamond through them, putting the cost of my current ring towards the cost of a new one. I also like being able to have it cleaned, replated, resized, and soldered for free for the life of the ring. Everyone is so friendly and professional there, and our process of buying the ring was so enjoyable even my now-husband enjoyed it. Definitely at least look at them, it may be worth it! :)
I LOVE SHANE CO!!! They were able to get me an amazing wedding set, and after we shopped around it was clear that Shane Co Read more...
I LOVE SHANE CO!!! They were able to get me an amazing wedding set, and after we shopped around it was clear that Shane Co had one of the best warranty plans. I am looking forward to upgrading my diamond through them, putting the cost of my current ring towards the cost of a new one. I also like being able to have it cleaned, replated, resized, and soldered for free for the life of the ring. Everyone is so friendly and professional there, and our process of buying the ring was so enjoyable even my now-husband enjoyed it. Definitely at least look at them, it may be worth it! :) Read less
Services Used: Jewelry
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Amanda
Wedding:
3/23/2013
5.0/5.0
Overall we had a wonderful experience! They helped my husband by a third band for me and seperated a set! They where very helpful
Overall we had a wonderful experience! They helped my husband by a third band for me and seperated a set! They where very Read more...
Overall we had a wonderful experience! They helped my husband by a third band for me and seperated a set! They where very helpful Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane Company was wonderful. My husband and I got both of our wedding rings and my engagement ring from them. They were helpful and professional and not pushy at all. They have a great selection and were easy to work with.
Shane Company was wonderful. My husband and I got both of our wedding rings and my engagement ring from them. They were Read more...
Shane Company was wonderful. My husband and I got both of our wedding rings and my engagement ring from them. They were helpful and professional and not pushy at all. They have a great selection and were easy to work with. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Love how nice and helpful everyone at Shane Co was in Franklin, TN. I love that I can go in anytime for no extra charge and get my ring cleaned and inspected. My rings can look as sparkly and beautiful as the day I got them.
Love how nice and helpful everyone at Shane Co was in Franklin, TN. I love that I can go in anytime for no extra charge Read more...
Love how nice and helpful everyone at Shane Co was in Franklin, TN. I love that I can go in anytime for no extra charge and get my ring cleaned and inspected. My rings can look as sparkly and beautiful as the day I got them. Read less
Services Used: Jewelry
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Joyce
Wedding:
3/17/2013
4.2/5.0
The customer service at Shane Co. was great for the most part. One of the days I went in to try on rings, I felt the rep was more concerned with helping another person instead of me, but in our other visits, the reps were very nice. My engagement ring was created without a match, so it was a little difficult finding just the right wedding band, but the rep was very helpful pulling all the rings I wanted to try on. You can't beat the lifetime warranty on the rings you purchase with Shane. Definitely worth the price!
The customer service at Shane Co. was great for the most part. One of the days I went in to try on rings, I felt the rep Read more...
The customer service at Shane Co. was great for the most part. One of the days I went in to try on rings, I felt the rep was more concerned with helping another person instead of me, but in our other visits, the reps were very nice. My engagement ring was created without a match, so it was a little difficult finding just the right wedding band, but the rep was very helpful pulling all the rings I wanted to try on. You can't beat the lifetime warranty on the rings you purchase with Shane. Definitely worth the price! Read less
Services Used: Jewelry
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Jennifer
Wedding:
3/15/2013
5.0/5.0
My husband got his wedding band at The Shane Company in Scottsdale, AZ. We are extremely happy with his ring. He and I picked out the ring together. The style is a rose gold band with a hammer matte finish and diamond inlay on the insides. This ring is very unique and one-of-a-kind. He has received so many compliments on his ring which complements his skin tone perfectly. I love that he is the only one with this ring. We received excellent service and the staff was very professional and helpful. I would highly recommend visiting the Shane Co. if you are looking for a unique ring at a great price!
Jennifer & Jeremy (Married 3/15/13)
My husband got his wedding band at The Shane Company in Scottsdale, AZ. We are extremely happy with his ring. He and I Read more...
My husband got his wedding band at The Shane Company in Scottsdale, AZ. We are extremely happy with his ring. He and I picked out the ring together. The style is a rose gold band with a hammer matte finish and diamond inlay on the insides. This ring is very unique and one-of-a-kind. He has received so many compliments on his ring which complements his skin tone perfectly. I love that he is the only one with this ring. We received excellent service and the staff was very professional and helpful. I would highly recommend visiting the Shane Co. if you are looking for a unique ring at a great price!
Jennifer & Jeremy (Married 3/15/13) Read less
Services Used: Jewelry
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Katie
Wedding:
3/9/2013
5.0/5.0
No pressure sales people! Found the ring I wanted online & when we went into the store they didn't have it & so they hunted one up and I will forever be grateful. Got an almost 1 carat for a far better price than we found anywhere else.
No pressure sales people! Found the ring I wanted online & when we went into the store they didn't have it & so they Read more...
No pressure sales people! Found the ring I wanted online & when we went into the store they didn't have it & so they hunted one up and I will forever be grateful. Got an almost 1 carat for a far better price than we found anywhere else. Read less
Services Used: Jewelry
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Maritza
Wedding:
3/9/2013
5.0/5.0
my rose gold ring is my dream ring! staff is very attentive, helpful and patient!
my rose gold ring is my dream ring! staff is very attentive, helpful and patient!
my rose gold ring is my dream ring! staff is very attentive, helpful and patient! Read less
Services Used: Jewelry
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Jenny
Wedding:
3/9/2013
4.9/5.0
I had a great experience with Shane Co. I absolutely love the wedding set my husband picked out. I also purchased his wedding band here and thought the price was reasonable. They are always super friendly when I come in, and even when one of my tiny diamonds came loose from its setting, they fixed it for me quickly.
I had a great experience with Shane Co. I absolutely love the wedding set my husband picked out. I also purchased his Read more...
I had a great experience with Shane Co. I absolutely love the wedding set my husband picked out. I also purchased his wedding band here and thought the price was reasonable. They are always super friendly when I come in, and even when one of my tiny diamonds came loose from its setting, they fixed it for me quickly. Read less
Services Used: Jewelry
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Scott
Wedding:
3/9/2013
5.0/5.0
Travis and the team at the Greenwood Village office on Arapahoe were wonderful. Our matching bands are stunning and they sparkle and shine like our love for each other every day. We are still getting complements from people on how wonderful they are. The engagement ring was made especially just for me with a design that I created and they did a better job than I could of have asked anyone to do. And their contract to check and clean the rings every six months is wonderful. Thank You Travis and ShaneCO...
Travis and the team at the Greenwood Village office on Arapahoe were wonderful. Our matching bands are stunning and they Read more...
Travis and the team at the Greenwood Village office on Arapahoe were wonderful. Our matching bands are stunning and they sparkle and shine like our love for each other every day. We are still getting complements from people on how wonderful they are. The engagement ring was made especially just for me with a design that I created and they did a better job than I could of have asked anyone to do. And their contract to check and clean the rings every six months is wonderful. Thank You Travis and ShaneCO... Read less
Services Used: Jewelry
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Cressa
Wedding:
3/3/2013
5.0/5.0
Rick @ Shane Co. was the best. We looked @ other places. My husband wanted to make sure I would like my engagement ring before he bought it so we went shopping. We went to Jared, their diamonds are marked 3 times any of the others. We went to Genesis and we weren't impressed all they have is designer bands and they want you to choose a band before the diamond but if you want to find a diamond on your budget then pick a band they aren't very flexible on that . Shane Co. has the same value of diamonds as Genesis but Shane Co has more unique settings. I wanted rose gold and Shane Co. by far has the most selected. My husband didn't pick the engagement ring that I picked out, he picked a better one (thank you Rick) but it didn't come with a matching band. There were complimentary bands but none of them really matched up great to my ring, they all looked like they didn't belong. Rick worked tirelessly to find a ring. We finally found one but it didn't come in rose gold, it had to be custom made in rose gold. Unfortunately it was not going to be ready by the time we had the wedding so Rick helped us pick out a 'loaner' ring just for the ceremony that we could purchase and bring back when mine was in. Long story short they are a better value than the others, they make more unique rings because they have their own designers, and they will go out of their way to make the customer happy. I now have a custom made wedding band that no one else will have because they made it just for me for the same price as the same ring in white gold. You can look other places but Shane Co. will be the best you can get.
Rick @ Shane Co. was the best. We looked @ other places. My husband wanted to make sure I would like my engagement ring Read more...
Rick @ Shane Co. was the best. We looked @ other places. My husband wanted to make sure I would like my engagement ring before he bought it so we went shopping. We went to Jared, their diamonds are marked 3 times any of the others. We went to Genesis and we weren't impressed all they have is designer bands and they want you to choose a band before the diamond but if you want to find a diamond on your budget then pick a band they aren't very flexible on that . Shane Co. has the same value of diamonds as Genesis but Shane Co has more unique settings. I wanted rose gold and Shane Co. by far has the most selected. My husband didn't pick the engagement ring that I picked out, he picked a better one (thank you Rick) but it didn't come with a matching band. There were complimentary bands but none of them really matched up great to my ring, they all looked like they didn't belong. Rick worked tirelessly to find a ring. We finally found one but it didn't come in rose gold, it had to be custom made in rose gold. Unfortunately it was not going to be ready by the time we had the wedding so Rick helped us pick out a 'loaner' ring just for the ceremony that we could purchase and bring back when mine was in. Long story short they are a better value than the others, they make more unique rings because they have their own designers, and they will go out of their way to make the customer happy. I now have a custom made wedding band that no one else will have because they made it just for me for the same price as the same ring in white gold. You can look other places but Shane Co. will be the best you can get. Read less
Services Used: Jewelry
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Jane
Wedding:
3/2/2013
5.0/5.0
Shane Co. is wonderful! They are so professional and helpful. Not only were the wedding rings purchased there, but they cleaned and polished them before the ceremony, as well as repairing the mother of the bride's ring (for the 3-generation ring picture) and buffing its 30-year-old finish to a beautiful shine. Everything was ready on time and the staff are so pleasant. I'll be shopping there in future.
Shane Co. is wonderful! They are so professional and helpful. Not only were the wedding rings purchased there, but they Read more...
Shane Co. is wonderful! They are so professional and helpful. Not only were the wedding rings purchased there, but they cleaned and polished them before the ceremony, as well as repairing the mother of the bride's ring (for the 3-generation ring picture) and buffing its 30-year-old finish to a beautiful shine. Everything was ready on time and the staff are so pleasant. I'll be shopping there in future. Read less
Services Used: Jewelry
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KendraR
Wedding:
2/23/2013
5.0/5.0
I absolutely love Shane Company! Their jewelry is amazing and I'm so thankful my now husband purchased my engaged ring and our wedding bands from them. I will only go to this company for jewelry.
I absolutely love Shane Company! Their jewelry is amazing and I'm so thankful my now husband purchased my engaged ring and Read more...
I absolutely love Shane Company! Their jewelry is amazing and I'm so thankful my now husband purchased my engaged ring and our wedding bands from them. I will only go to this company for jewelry. Read less
Services Used: Jewelry
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Allie
Wedding:
2/15/2013
5.0/5.0
Very friendly and helpful! We loved going into the store, they never make you feel pressured or stupid in any way. All of my cleanings were easy and I have never felt un-sure about what they are doing or where they are going with my ring. My wedding band had to be ordered and it was there in plenty of time with no problems. Great Staff and easy place to shop.
Very friendly and helpful! We loved going into the store, they never make you feel pressured or stupid in any way. All of Read more...
Very friendly and helpful! We loved going into the store, they never make you feel pressured or stupid in any way. All of my cleanings were easy and I have never felt un-sure about what they are doing or where they are going with my ring. My wedding band had to be ordered and it was there in plenty of time with no problems. Great Staff and easy place to shop. Read less
Services Used: Jewelry
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booboo
Wedding:
1/23/2013
5.0/5.0
My girlfriend and I visited Shane Co with a bit of reservation. The reservation of visiting a jewelry store had been due to the location. We presumed because of the “Scottsdale” location we were expecting the worse service… BOOOY, WERE WE WRONG!!! Shane Co was THE BEST jeweler to come see. The second we stepped foot through the door, we were greeted with smiles and a service one would not believe. This is the truth!!! At Shane Co they do not pressure to make a sale nor do they haggle.
Our jeweler had been Marianne Rosenblatt. Marianne is extremely polite and thanked us every chance she was able. If I remember correctly, we spent a little over an hour and a half together picking out loose diamonds. Marianne sat with us and educated us about everything we should know about a good diamond, she did not pressure us to purchase the most expensive nor did she pressure us to purchase a diamond from Shane Co. Marianne knew our budget and had been very conscience with sticking to the amount. Marianne actually listened to our conversation and took every word we stated to heart; she really made us feel a part of her family. I would never want to go to another jewelry store except Shane Co.

Oh by the way, we did buy my diamond from Shane Co. We purchased the diamond in our first visit. 

Thank you Shane Co and Thank you Marianne Rosenblatt. 
My girlfriend and I visited Shane Co with a bit of reservation. The reservation of visiting a jewelry store had been due Read more...
My girlfriend and I visited Shane Co with a bit of reservation. The reservation of visiting a jewelry store had been due to the location. We presumed because of the “Scottsdale” location we were expecting the worse service… BOOOY, WERE WE WRONG!!! Shane Co was THE BEST jeweler to come see. The second we stepped foot through the door, we were greeted with smiles and a service one would not believe. This is the truth!!! At Shane Co they do not pressure to make a sale nor do they haggle.
Our jeweler had been Marianne Rosenblatt. Marianne is extremely polite and thanked us every chance she was able. If I remember correctly, we spent a little over an hour and a half together picking out loose diamonds. Marianne sat with us and educated us about everything we should know about a good diamond, she did not pressure us to purchase the most expensive nor did she pressure us to purchase a diamond from Shane Co. Marianne knew our budget and had been very conscience with sticking to the amount. Marianne actually listened to our conversation and took every word we stated to heart; she really made us feel a part of her family. I would never want to go to another jewelry store except Shane Co.

Oh by the way, we did buy my diamond from Shane Co. We purchased the diamond in our first visit. 

Thank you Shane Co and Thank you Marianne Rosenblatt.  Read less
Services Used: Jewelry
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Calin
Wedding:
1/19/2013
5.0/5.0
Loveee both mine and my husbands rings! We got my engagement ring and matching band, as well as his at the Shane Company. Gorgeous rings and were very patient and helpful as i chose my rings. Worth the drive! They have great service, and great value/ warrenty for their rings.
Loveee both mine and my husbands rings! We got my engagement ring and matching band, as well as his at the Shane Company. Read more...
Loveee both mine and my husbands rings! We got my engagement ring and matching band, as well as his at the Shane Company. Gorgeous rings and were very patient and helpful as i chose my rings. Worth the drive! They have great service, and great value/ warrenty for their rings. Read less
Services Used: Jewelry
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Jaimie
Wedding:
1/3/2013
5.0/5.0
We've been customers of Shane Co. for a few years now and after my now husband got me several pieces of jewelry there was no question we would get our wedding rings from here. The quality and service is unparalleled. When we were planning on getting engaged we went to see some rings in person to see what I liked, it was great being able to literally build a ring. I know exactly where any flaws are in my diamond (very few) and maybe it's a little egotistical but my friends are always saying how jealous they are of my set and how sparkly and clear my diamond is compared to theirs from large chain jewelers where the rings are pre-set. My very stubborn, picky husband was bound to be problematic but he picked out the perfect band for himself - it even looks coordinated to mine, just by coincidence! All of their jewelry is guaranteed for life plus free resizing and cleaning. I've lost a small diamond out of my engagement setting during our engagement and they replaced it no questions asked. They don't make commission on sales meaning they are genuinely great customer service people. I ALWAYS recommend Shane Co. to my friends and I continue to get compliments on my set every day. Wonderful place!
We've been customers of Shane Co. for a few years now and after my now husband got me several pieces of jewelry there was Read more...
We've been customers of Shane Co. for a few years now and after my now husband got me several pieces of jewelry there was no question we would get our wedding rings from here. The quality and service is unparalleled. When we were planning on getting engaged we went to see some rings in person to see what I liked, it was great being able to literally build a ring. I know exactly where any flaws are in my diamond (very few) and maybe it's a little egotistical but my friends are always saying how jealous they are of my set and how sparkly and clear my diamond is compared to theirs from large chain jewelers where the rings are pre-set. My very stubborn, picky husband was bound to be problematic but he picked out the perfect band for himself - it even looks coordinated to mine, just by coincidence! All of their jewelry is guaranteed for life plus free resizing and cleaning. I've lost a small diamond out of my engagement setting during our engagement and they replaced it no questions asked. They don't make commission on sales meaning they are genuinely great customer service people. I ALWAYS recommend Shane Co. to my friends and I continue to get compliments on my set every day. Wonderful place! Read less
Services Used: Jewelry
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Kaitlin
Wedding:
12/31/2012
5.0/5.0
We to our wedding rings from Shane Co and absolutely love them. The customer service is outstanding, and the company promises to care for your rings for a lifetime. I have already gotten my ring "re-dipped" with new white gold three different times at no additional cost. I highly recommend this jeweler!
We to our wedding rings from Shane Co and absolutely love them. The customer service is outstanding, and the company Read more...
We to our wedding rings from Shane Co and absolutely love them. The customer service is outstanding, and the company promises to care for your rings for a lifetime. I have already gotten my ring "re-dipped" with new white gold three different times at no additional cost. I highly recommend this jeweler! Read less
Services Used: Jewelry
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Amy
Wedding:
12/30/2012
5.0/5.0
Amazing selection. Great service. So helpful when trying to purchase my husbands ring while he was at The Army National Training Center in California only a month before our wedding. It was so nice to buy our rings from the same place and have the same warranty coverage. It's also great that they have locations nationwide which will prove helpful for our Army moving family.
Amazing selection. Great service. So helpful when trying to purchase my husbands ring while he was at The Army National Read more...
Amazing selection. Great service. So helpful when trying to purchase my husbands ring while he was at The Army National Training Center in California only a month before our wedding. It was so nice to buy our rings from the same place and have the same warranty coverage. It's also great that they have locations nationwide which will prove helpful for our Army moving family. Read less
Services Used: Jewelry
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Angie
Wedding:
12/29/2012
5.0/5.0
They are so awesome. No pushy salses people and they have a HUGE selection. I wanted something very specific and they were able to accommodate. GREAT!
They are so awesome. No pushy salses people and they have a HUGE selection. I wanted something very specific and they were Read more...
They are so awesome. No pushy salses people and they have a HUGE selection. I wanted something very specific and they were able to accommodate. GREAT! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We had an antique setting for my engagement ring, and we bought the diamond from Shane Co. They also repaired the ring. After shopping around A LOT, Shane Co was by far the best value. Their products are beautiful, they take care of them for life, and you don't feel pressured at all when you are there. We liked them so much, we also bough our wedding bands there. I would highly recommend them!
We had an antique setting for my engagement ring, and we bought the diamond from Shane Co. They also repaired the ring. Read more...
We had an antique setting for my engagement ring, and we bought the diamond from Shane Co. They also repaired the ring. After shopping around A LOT, Shane Co was by far the best value. Their products are beautiful, they take care of them for life, and you don't feel pressured at all when you are there. We liked them so much, we also bough our wedding bands there. I would highly recommend them! Read less
Services Used: Jewelry
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Sara
Wedding:
12/22/2012
4.0/5.0
Honestly, we were hesitant to use Shane Co. as a jeweler because of how annoying their commercials are (seriously) but I'm so glad that we decided to stop in just to see because we ended up purchasing both of our wedding rings there along with pearl necklaces for our bridesmaids. And the service was phenomenal. The staff doesn't work on commission so you get the feeling that they really do just want to help you find the perfect item. They are not pushy or constantly trying to sell you on something. Every item we bought came with a certificate of purchase and the pearls can be restrung free of charge every few years or if anything were to happen with them. An added bonus are the delicious cookies they offer.
Honestly, we were hesitant to use Shane Co. as a jeweler because of how annoying their commercials are (seriously) but I'm Read more...
Honestly, we were hesitant to use Shane Co. as a jeweler because of how annoying their commercials are (seriously) but I'm so glad that we decided to stop in just to see because we ended up purchasing both of our wedding rings there along with pearl necklaces for our bridesmaids. And the service was phenomenal. The staff doesn't work on commission so you get the feeling that they really do just want to help you find the perfect item. They are not pushy or constantly trying to sell you on something. Every item we bought came with a certificate of purchase and the pearls can be restrung free of charge every few years or if anything were to happen with them. An added bonus are the delicious cookies they offer. Read less
Services Used: Jewelry
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Tracy
Wedding:
12/8/2012
5.0/5.0
We purchased both of our rings at Shane Company. We received excellent customer service, and we both love our rings. We would highly recommend them, and will use them again in the future or jewelry purchases.
We purchased both of our rings at Shane Company. We received excellent customer service, and we both love our rings. We Read more...
We purchased both of our rings at Shane Company. We received excellent customer service, and we both love our rings. We would highly recommend them, and will use them again in the future or jewelry purchases. Read less
Services Used: Jewelry
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msu.vet2006
Wedding:
12/1/2012
5.0/5.0
I can't say enough about Shane & Co! We looked forever for the perfect ring for me and finally we found it at Shane & Co. We were also pleasantly pleased by the customer service we have received since. We live three hours away so when I noticed a stone was getting loose on my ring we drove over to take it in and when we told them we lived out of town they put a rush order in and got it fixed, polished and cleaned the same day so I didn't have to have it shipped to me! When it came time to find my husband's ring we went back to Shane & Co. He was hesitant to wear a ring at all but once he tried the ring on he loved it!
I can't say enough about Shane & Co! We looked forever for the perfect ring for me and finally we found it at Shane & Co. Read more...
I can't say enough about Shane & Co! We looked forever for the perfect ring for me and finally we found it at Shane & Co. We were also pleasantly pleased by the customer service we have received since. We live three hours away so when I noticed a stone was getting loose on my ring we drove over to take it in and when we told them we lived out of town they put a rush order in and got it fixed, polished and cleaned the same day so I didn't have to have it shipped to me! When it came time to find my husband's ring we went back to Shane & Co. He was hesitant to wear a ring at all but once he tried the ring on he loved it! Read less
Services Used: Jewelry
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Ashley
Wedding:
11/20/2012
5.0/5.0
Emily was great! She helped us pick out the perfect rings and even sent us a card! WOW!!!!
Emily was great! She helped us pick out the perfect rings and even sent us a card! WOW!!!!
Emily was great! She helped us pick out the perfect rings and even sent us a card! WOW!!!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
11/20/2012
5.0/5.0
We had a great experience with Shane Co. They were very knowledgeable and friendly. They helped us get exactly what we wanted and felt their prices were reasonable. They also offer free cleanings and sizings whenever you need them. If you are in Salt Lake, I would go by for a visit.
We had a great experience with Shane Co. They were very knowledgeable and friendly. They helped us get exactly what we Read more...
We had a great experience with Shane Co. They were very knowledgeable and friendly. They helped us get exactly what we wanted and felt their prices were reasonable. They also offer free cleanings and sizings whenever you need them. If you are in Salt Lake, I would go by for a visit. Read less
Services Used: Jewelry
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Val
Wedding:
11/17/2012
4.2/5.0
Love everything about Shane Co. while we lived in Seattle WA but as soon as we moved out of state its really hard to get our rings checked and clean; and its very expensive to keep sending everything back and forth. but other than that def recommend them beautiful rings and a lot of options
Love everything about Shane Co. while we lived in Seattle WA but as soon as we moved out of state its really hard to get Read more...
Love everything about Shane Co. while we lived in Seattle WA but as soon as we moved out of state its really hard to get our rings checked and clean; and its very expensive to keep sending everything back and forth. but other than that def recommend them beautiful rings and a lot of options Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Great customer service and a beautiful selection. Great prices on quality products had us sold!
Great customer service and a beautiful selection. Great prices on quality products had us sold!
Great customer service and a beautiful selection. Great prices on quality products had us sold! Read less
Services Used: Jewelry
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Leslie
Wedding:
11/10/2012
4.8/5.0
We LOVE Shane Co. My husband was so impressed with his expeirence purchasing the engagement ring, that we bought his wedding band there as well. The sales personnel were never pushy or hovering and were still helpful even if we said we were "just looking." We have been back several times since to get have cleanings and still always pleasant. Not to mention the great hot chocolate! :)
We LOVE Shane Co. My husband was so impressed with his expeirence purchasing the engagement ring, that we bought his Read more...
We LOVE Shane Co. My husband was so impressed with his expeirence purchasing the engagement ring, that we bought his wedding band there as well. The sales personnel were never pushy or hovering and were still helpful even if we said we were "just looking." We have been back several times since to get have cleanings and still always pleasant. Not to mention the great hot chocolate! :) Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Marie, in finance was very helpful....she helped me pull off a surprise engagement for our oldest son. When it came time for son #2 we knew Shane Co was the place to go.....

Finding a ring that is unique and just what you want is is hard enough, but the the staff made it as easy as possible....
Marie, in finance was very helpful....she helped me pull off a surprise engagement for our oldest son. When it came time Read more...
Marie, in finance was very helpful....she helped me pull off a surprise engagement for our oldest son. When it came time for son #2 we knew Shane Co was the place to go.....

Finding a ring that is unique and just what you want is is hard enough, but the the staff made it as easy as possible.... Read less
Services Used: Jewelry
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Ashley
Wedding:
11/10/2012
5.0/5.0
Very informative, friendly and professional!
Very informative, friendly and professional!
Very informative, friendly and professional! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The rings from this place are amazing! They shine in the light like no other. You get to choose your own gem, I have a yellow sapphire. They clean, solder your two rings together, and recoat your white gold for free for life. If you lose a diamond they replace for free. If you want to upgrade, you can turn your previous stone in for the EXACT value you bought it for. Love them!
The rings from this place are amazing! They shine in the light like no other. You get to choose your own gem, I have a Read more...
The rings from this place are amazing! They shine in the light like no other. You get to choose your own gem, I have a yellow sapphire. They clean, solder your two rings together, and recoat your white gold for free for life. If you lose a diamond they replace for free. If you want to upgrade, you can turn your previous stone in for the EXACT value you bought it for. Love them! Read less
Services Used: Jewelry
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Lindsey
Wedding:
11/10/2012
4.6/5.0
Shane Company is the only place my husband and I will buy jewelry. The quality you get for the price cannot be beat by a store in the mall. Their staff are highly knowledgeable about the stones and their settings available. We got exactly what we wanted at a great price.
Shane Company is the only place my husband and I will buy jewelry. The quality you get for the price cannot be beat by a Read more...
Shane Company is the only place my husband and I will buy jewelry. The quality you get for the price cannot be beat by a store in the mall. Their staff are highly knowledgeable about the stones and their settings available. We got exactly what we wanted at a great price. Read less
Services Used: Jewelry
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Kristen
Wedding:
11/3/2012
5.0/5.0
If you want an awesome jeweler, check out the Shane Company. Yes, their commercials are annoying and kind of weird BUT when it comes to their jewelry, they are amazing. We got both my engagement ring and wedding band there as well as my husband's ring. They were affordable and worked within your price range. Their sales staff was friendly and patient. Best part? They don't work on commission so you never feel pressured. I go in there regularly for cleanings and I love them. Check them out!
If you want an awesome jeweler, check out the Shane Company. Yes, their commercials are annoying and kind of weird BUT Read more...
If you want an awesome jeweler, check out the Shane Company. Yes, their commercials are annoying and kind of weird BUT when it comes to their jewelry, they are amazing. We got both my engagement ring and wedding band there as well as my husband's ring. They were affordable and worked within your price range. Their sales staff was friendly and patient. Best part? They don't work on commission so you never feel pressured. I go in there regularly for cleanings and I love them. Check them out! Read less
Services Used: Jewelry
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Christian
Wedding:
11/2/2012
4.6/5.0
The customer service at Shane co is phenomenal. Their selection of rings was extensive. The staff showed us how to judge a diamond and use a jewelers loop. The staff was extremely knowledgable both about rings and stones.

The staff put up with me being indecisive about both ring style and stone. To find what I wanted the staff had to reach out to other stores. They went above and beyond to make sure the ring was perfect.

My wife loved the engagement ring. It's one of a kind and she receives numerous compliments on her ring all the time.
The customer service at Shane co is phenomenal. Their selection of rings was extensive. The staff showed us how to judge a Read more...
The customer service at Shane co is phenomenal. Their selection of rings was extensive. The staff showed us how to judge a diamond and use a jewelers loop. The staff was extremely knowledgable both about rings and stones.

The staff put up with me being indecisive about both ring style and stone. To find what I wanted the staff had to reach out to other stores. They went above and beyond to make sure the ring was perfect.

My wife loved the engagement ring. It's one of a kind and she receives numerous compliments on her ring all the time. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We were able to pick out our rings right away. The staff was NOT pushy! Rings were ready for pick-up when they said they would be
We were able to pick out our rings right away. The staff was NOT pushy! Rings were ready for pick-up when they said they Read more...
We were able to pick out our rings right away. The staff was NOT pushy! Rings were ready for pick-up when they said they would be Read less
Services Used: Jewelry
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Katelyn
Wedding:
10/27/2012
5.0/5.0
I will be a customer for life! They truly back up what they say. I had difficulites with my first engagement ring setting and they replaced it with a brand new one with no questions asked! The people in Shane co are so helpful and sweet. I was a walking Shane co advertisement! My engagement ring, wedding bands, pearl necklace, pearl earrings, and pearl bracelet were absolutely gorgeous!! Not only did I get everything listed above from there but I went back to purchase my husbands wedding ring and a pearl necklace for my mom and mother in law as well as a diamond ring for my mother with my father for mothers day two years ago. Not only am I a customer for life but my whole family is! THey are the best place for any jewlery and truly have the best quality diamonds. As one of my co-workers and I both have said many times "You can tell a Shane co ring from any other jewelry companys rings because no one else has as much sparkle!" :)
I will be a customer for life! They truly back up what they say. I had difficulites with my first engagement ring setting Read more...
I will be a customer for life! They truly back up what they say. I had difficulites with my first engagement ring setting and they replaced it with a brand new one with no questions asked! The people in Shane co are so helpful and sweet. I was a walking Shane co advertisement! My engagement ring, wedding bands, pearl necklace, pearl earrings, and pearl bracelet were absolutely gorgeous!! Not only did I get everything listed above from there but I went back to purchase my husbands wedding ring and a pearl necklace for my mom and mother in law as well as a diamond ring for my mother with my father for mothers day two years ago. Not only am I a customer for life but my whole family is! THey are the best place for any jewlery and truly have the best quality diamonds. As one of my co-workers and I both have said many times "You can tell a Shane co ring from any other jewelry companys rings because no one else has as much sparkle!" :) Read less
Services Used: Jewelry
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Kimm
Wedding:
10/27/2012
5.0/5.0
I have been a Shane customer for over 20 years now and will remain a Shane customer for the rest of my life. Their trade in policy is one of the best that I have seen around. Their personnel in the store really make you feel like they care what happens to you once you leave the store. Everyone in the store wants you totally happy and satisfied from the minute walk in the door all the way through your purchase and then beyond. If you ever have a problem with your jewelry they want you completely satisfied with it or they will do whatever they can do to make you happy with it. At least everyone at the Cupertino store will.
I have been a Shane customer for over 20 years now and will remain a Shane customer for the rest of my life. Their trade Read more...
I have been a Shane customer for over 20 years now and will remain a Shane customer for the rest of my life. Their trade in policy is one of the best that I have seen around. Their personnel in the store really make you feel like they care what happens to you once you leave the store. Everyone in the store wants you totally happy and satisfied from the minute walk in the door all the way through your purchase and then beyond. If you ever have a problem with your jewelry they want you completely satisfied with it or they will do whatever they can do to make you happy with it. At least everyone at the Cupertino store will. Read less
Services Used: Jewelry
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Erin
Wedding:
10/27/2012
5.0/5.0
Oh man, who doesn't go to Shane Co.? ;)

They were fabulous. We got my rings there, as well as my husband's ring. They're beyond helpful, super willing to work with you, and they know their stuff. Awesome warranty/upgrade policy.
Oh man, who doesn't go to Shane Co.? ;)

They were fabulous. We got my rings there, as well as my husband's ring. Read more...
Oh man, who doesn't go to Shane Co.? ;)

They were fabulous. We got my rings there, as well as my husband's ring. They're beyond helpful, super willing to work with you, and they know their stuff. Awesome warranty/upgrade policy. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Wow! My ring is so beautiful and both of our rings fit perfectly. We also got a life-time guarantee with them so I am not worried about poor craftmanship at all. I love that they had such reasonable prices for the quality of jewlry. Other companies we looked at didn't have as good quality and were so much more expensive. I will go back again for other jewlry in the future.
Wow! My ring is so beautiful and both of our rings fit perfectly. We also got a life-time guarantee with them so I am not Read more...
Wow! My ring is so beautiful and both of our rings fit perfectly. We also got a life-time guarantee with them so I am not worried about poor craftmanship at all. I love that they had such reasonable prices for the quality of jewlry. Other companies we looked at didn't have as good quality and were so much more expensive. I will go back again for other jewlry in the future. Read less
Services Used: Jewelry
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Courtney
Wedding:
10/20/2012
5.0/5.0
My husband had gotten a diamond at a store in Scottsdale, but then they seemed to busy to do the setting for my ring. So, we looked around a long time for the setting, and found the perfect setting at the Shane Co. The ring is beautiful, and they set the diamond perfectly. All of the people that worked there were so friendly and not pushy, since they don't work off of commission. We were very happy with the way it turned out, and they were willing to work with us on what we wanted.
My husband had gotten a diamond at a store in Scottsdale, but then they seemed to busy to do the setting for my ring. So, Read more...
My husband had gotten a diamond at a store in Scottsdale, but then they seemed to busy to do the setting for my ring. So, we looked around a long time for the setting, and found the perfect setting at the Shane Co. The ring is beautiful, and they set the diamond perfectly. All of the people that worked there were so friendly and not pushy, since they don't work off of commission. We were very happy with the way it turned out, and they were willing to work with us on what we wanted. Read less
Services Used: Jewelry
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Mrs. Reese's Pieces
Wedding:
10/20/2012
5.0/5.0
The Shane Company is just simply amazing! We purchased my engagement ring, wedding band, and his wedding band as well. This company really does have a great selection for all price ranges. They are extrememly professional and do not push you into any sale purchase, which is great!

The Shane Company really stays true to the customers and are always helpful. We had an issue when the setting in my engagement ring fell off, when I brought it in they happily took it, no questions asked. We will most definitely come here for all of our future jewelery purchases!
The Shane Company is just simply amazing! We purchased my engagement ring, wedding band, and his wedding band as well. Read more...
The Shane Company is just simply amazing! We purchased my engagement ring, wedding band, and his wedding band as well. This company really does have a great selection for all price ranges. They are extrememly professional and do not push you into any sale purchase, which is great!

The Shane Company really stays true to the customers and are always helpful. We had an issue when the setting in my engagement ring fell off, when I brought it in they happily took it, no questions asked. We will most definitely come here for all of our future jewelery purchases! Read less
Services Used: Jewelry
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Ashley
Wedding:
10/20/2012
5.0/5.0
We bought my engagement ring setting from Shane Company in Duluth and loved our experience! They were extremely helpful, didn't pressure us to buy or haggle us. Great service!
We bought my engagement ring setting from Shane Company in Duluth and loved our experience! They were extremely helpful, Read more...
We bought my engagement ring setting from Shane Company in Duluth and loved our experience! They were extremely helpful, didn't pressure us to buy or haggle us. Great service! Read less
Services Used: Jewelry
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Becky
Wedding:
10/19/2012
5.0/5.0
Shane Co. enabled us to get the rings of our dreams! I have received so many compliments on my bridal set and my husband has received compliments on his ring as well. They are so kind and nice to work with and helped us find the perfect ring and diamond!
Shane Co. enabled us to get the rings of our dreams! I have received so many compliments on my bridal set and my husband Read more...
Shane Co. enabled us to get the rings of our dreams! I have received so many compliments on my bridal set and my husband has received compliments on his ring as well. They are so kind and nice to work with and helped us find the perfect ring and diamond! Read less
Services Used: Jewelry
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Amber
Wedding:
10/19/2012
5.0/5.0
We purchased both the bride and groom's ring from Shane Co. There was no rush nor pressure to choose a ring from them. They were patient and attentive throughout the buying process. The week of the wedding I went to have my engagement ring cleaned and they found a loose diamond which they were able to fix before I left the store. Everyone we worked with has been knowledgeable and professional.
We purchased both the bride and groom's ring from Shane Co. There was no rush nor pressure to choose a ring from them. Read more...
We purchased both the bride and groom's ring from Shane Co. There was no rush nor pressure to choose a ring from them. They were patient and attentive throughout the buying process. The week of the wedding I went to have my engagement ring cleaned and they found a loose diamond which they were able to fix before I left the store. Everyone we worked with has been knowledgeable and professional. Read less
Services Used: Jewelry
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Catie
Wedding:
10/19/2012
5.0/5.0
My fiance purchased my engagement ring at Shane Company last Fall and had a great experience with them. Just recently we decided to go back to them to purchase both of our wedding bands. Marianne Rosenblatt was extremely helpful and patient with us. We spent almost 3 hours with her in the store coming up with different ideas and finding the perfect rings. My fiance ended up customizing a ring with a white gold band and a sapphire. We even had the jeweler involved making sure we got exactly what we wanted. Great experience overall!
My fiance purchased my engagement ring at Shane Company last Fall and had a great experience with them. Just recently we Read more...
My fiance purchased my engagement ring at Shane Company last Fall and had a great experience with them. Just recently we decided to go back to them to purchase both of our wedding bands. Marianne Rosenblatt was extremely helpful and patient with us. We spent almost 3 hours with her in the store coming up with different ideas and finding the perfect rings. My fiance ended up customizing a ring with a white gold band and a sapphire. We even had the jeweler involved making sure we got exactly what we wanted. Great experience overall! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.4/5.0
Love my engagement ring/wedding ring set. They had lots to choose from and when I called to inquire about a set I found online, they held it for me to look at later that day. They even spent about three hours with my fiance and I explaining the different specs of a diamond.
Love my engagement ring/wedding ring set. They had lots to choose from and when I called to inquire about a set I found Read more...
Love my engagement ring/wedding ring set. They had lots to choose from and when I called to inquire about a set I found online, they held it for me to look at later that day. They even spent about three hours with my fiance and I explaining the different specs of a diamond. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Had an awesome experience with Shane Co. We bought my wedding set and Hubby's ring there and couldn't be happier. Fantastic warranty and excellent Customer Service. Hubby and I went in over a year after we purchased and our salesman saw us from a distance and came over and remembered our story and everything!! Thank you Aaron for making us feel special!!
Had an awesome experience with Shane Co. We bought my wedding set and Hubby's ring there and couldn't be happier. Read more...
Had an awesome experience with Shane Co. We bought my wedding set and Hubby's ring there and couldn't be happier. Fantastic warranty and excellent Customer Service. Hubby and I went in over a year after we purchased and our salesman saw us from a distance and came over and remembered our story and everything!! Thank you Aaron for making us feel special!! Read less
Services Used: Jewelry
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Amy
Wedding:
10/13/2012
4.5/5.0
Shane Co helped my fiancé create the perfect engagement ring. I absolutely love it!
Shane Co helped my fiancé create the perfect engagement ring. I absolutely love it!
Shane Co helped my fiancé create the perfect engagement ring. I absolutely love it! Read less
Services Used: Jewelry
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Melissa
Wedding:
10/13/2012
5.0/5.0
The salespeople here do not make a commission therefore you are not pressured into spending more than you can afford. They will show you what's in your budget. There is a great selection of settings and we loved being able to pick out the setting and diamond separately. I love the option of upgrading my center stone later without restrictions like other jewelers(ex: stone must be x amount more than original stone). Their customer service is wonderful as well.
The salespeople here do not make a commission therefore you are not pressured into spending more than you can afford. They Read more...
The salespeople here do not make a commission therefore you are not pressured into spending more than you can afford. They will show you what's in your budget. There is a great selection of settings and we loved being able to pick out the setting and diamond separately. I love the option of upgrading my center stone later without restrictions like other jewelers(ex: stone must be x amount more than original stone). Their customer service is wonderful as well. Read less
Services Used: Jewelry
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Cassandra
Wedding:
10/13/2012
5.0/5.0
Shane company is a jeweler that is great to work with. They custom made my wedding band by putting two bands together at the back so my engagement ring fit perfectly in the middle as an insert. The people are always very professional and don't work on commission. They remind you about free cleanings and services for your ring as well. Don't go to Jared where my husband got his band since they are very rude and unhelpful!!
Shane company is a jeweler that is great to work with. They custom made my wedding band by putting two bands together at Read more...
Shane company is a jeweler that is great to work with. They custom made my wedding band by putting two bands together at the back so my engagement ring fit perfectly in the middle as an insert. The people are always very professional and don't work on commission. They remind you about free cleanings and services for your ring as well. Don't go to Jared where my husband got his band since they are very rude and unhelpful!! Read less
Services Used: Jewelry
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Amanda
Wedding:
10/13/2012
5.0/5.0
Everyone is so nice that works there and their policies are awesome! Great selection and they have a lifetime customer out of my husband and I! Beautiful rings, no pressure!
Everyone is so nice that works there and their policies are awesome! Great selection and they have a lifetime customer out Read more...
Everyone is so nice that works there and their policies are awesome! Great selection and they have a lifetime customer out of my husband and I! Beautiful rings, no pressure! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Got the ring of my dreams in my budget!! I am in love with my ring and so is everyone else!!
Got the ring of my dreams in my budget!! I am in love with my ring and so is everyone else!!
Got the ring of my dreams in my budget!! I am in love with my ring and so is everyone else!! Read less
Services Used: Jewelry
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Amanda
Wedding:
10/13/2012
5.0/5.0
My fiance and I went to Shane Co. for my engagement ring. I couldn't be happier. All purchases come with a lifetime warranty and you can bring it in whenever you want to be cleaned and inspected at no charge. The staff there are always friendly and they listen to what you want regarding budget and style. They teach you all about your diamond so you can really understand the value of your jewelry. It's also awesome that you get to design your ring so it is truly unique to you. And you can't beat their trade-in policy. You do have to double the price of the setting, but you only have to spend $1 more on your upgraded diamond. After visiting Shane Co., every other jeweler appears overpriced for the quality of stone you get. I never want to shop anywhere else for my future jewelry purchases.
My fiance and I went to Shane Co. for my engagement ring. I couldn't be happier. All purchases come with a lifetime Read more...
My fiance and I went to Shane Co. for my engagement ring. I couldn't be happier. All purchases come with a lifetime warranty and you can bring it in whenever you want to be cleaned and inspected at no charge. The staff there are always friendly and they listen to what you want regarding budget and style. They teach you all about your diamond so you can really understand the value of your jewelry. It's also awesome that you get to design your ring so it is truly unique to you. And you can't beat their trade-in policy. You do have to double the price of the setting, but you only have to spend $1 more on your upgraded diamond. After visiting Shane Co., every other jeweler appears overpriced for the quality of stone you get. I never want to shop anywhere else for my future jewelry purchases. Read less
Services Used: Jewelry
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Kami
Wedding:
10/12/2012
5.0/5.0
Absolutely LOVE Shane Co! My husband and I bought our rings here - my engagement and both wedding bands. The staff is very professional and kind. They are patient and willing to work with you to find the jewelry you greatly desire! I would recommend this jeweler for any of your jewelry needs.
Absolutely LOVE Shane Co! My husband and I bought our rings here - my engagement and both wedding bands. The staff is very Read more...
Absolutely LOVE Shane Co! My husband and I bought our rings here - my engagement and both wedding bands. The staff is very professional and kind. They are patient and willing to work with you to find the jewelry you greatly desire! I would recommend this jeweler for any of your jewelry needs. Read less
Services Used: Jewelry
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Anonymous
Wedding:
10/12/2012
5.0/5.0
They are very helpful right when you walk in the door. We will buy our jewelry from them always. Excellent quality!!
They are very helpful right when you walk in the door. We will buy our jewelry from them always. Excellent quality!!
They are very helpful right when you walk in the door. We will buy our jewelry from them always. Excellent quality!! Read less
Services Used: Jewelry
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Bethany
Wedding:
10/12/2012
5.0/5.0
My husband and I had NO problem picking out our wedding bands for our big day. Shane Co was so considerate and informative.
My husband and I had NO problem picking out our wedding bands for our big day. Shane Co was so considerate and Read more...
My husband and I had NO problem picking out our wedding bands for our big day. Shane Co was so considerate and informative. Read less
Services Used: Jewelry
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Brittany
Wedding:
10/12/2012
4.8/5.0
I LOVE Shane Company!! My diamond engagement ring and band are just beyond beautiful. I enjoy looking at it every day. I get so many compliments on it, too. Everyone who works there understand staying in your price range, and they really work with you. They are all very knowledgable and very kind. I love going in there any time! I get free cleanings, a great warrenty, and if I ever decide to upgrade, you only have to spend $1 more than what you trade yours in for. Pretty cool!
I LOVE Shane Company!! My diamond engagement ring and band are just beyond beautiful. I enjoy looking at it every day. I Read more...
I LOVE Shane Company!! My diamond engagement ring and band are just beyond beautiful. I enjoy looking at it every day. I get so many compliments on it, too. Everyone who works there understand staying in your price range, and they really work with you. They are all very knowledgable and very kind. I love going in there any time! I get free cleanings, a great warrenty, and if I ever decide to upgrade, you only have to spend $1 more than what you trade yours in for. Pretty cool! Read less
Services Used: Jewelry
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Megan
Wedding:
10/7/2012
5.0/5.0
We have been going to the Shane Co. throughout our whole relationship for gifts so we didn't even have to think about where to go for our wedding jewelry. They did a great job of helping my fiance pick a ring and then helped us pick out or wedding rings. They don't push you to buy expensive items and are very patient with you. All sizing is free and they welded my two rings together for free. Also, they clean, inspect, and fix your jewelery for free as long as you have it. As loyal customers who have visited countless times over four years, I would NEVER shop anywhere else. In fact, we have now moved so that we are about an hour and a half away and still make the drive! While their prices are a bit higher than some other chains, the diamond quality is a world of a difference. I settled on a smaller diamond that constantly glitters and sparkles and I know will last my whole life!
We have been going to the Shane Co. throughout our whole relationship for gifts so we didn't even have to think about Read more...
We have been going to the Shane Co. throughout our whole relationship for gifts so we didn't even have to think about where to go for our wedding jewelry. They did a great job of helping my fiance pick a ring and then helped us pick out or wedding rings. They don't push you to buy expensive items and are very patient with you. All sizing is free and they welded my two rings together for free. Also, they clean, inspect, and fix your jewelery for free as long as you have it. As loyal customers who have visited countless times over four years, I would NEVER shop anywhere else. In fact, we have now moved so that we are about an hour and a half away and still make the drive! While their prices are a bit higher than some other chains, the diamond quality is a world of a difference. I settled on a smaller diamond that constantly glitters and sparkles and I know will last my whole life! Read less
Services Used: Jewelry
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Allie
Wedding:
10/6/2012
4.8/5.0
my husband got my ring at shaneco in minnetonka, without any help from me and i love it, the girls there helped him pick something out that is perfect for my age and personality. when i got it however, it was a size 7 and im a size 4, it has so much detail on it that it couldnt be sized, so shaneco had another one made from scratch for me! free of charge! i had always been a little skeptical of big jewelers like this until I realized how great they treated their customers. they also cleaned all my bridal jewelry for me the day before my wedding when i went in to get my ring cleaned!
my husband got my ring at shaneco in minnetonka, without any help from me and i love it, the girls there helped him pick Read more...
my husband got my ring at shaneco in minnetonka, without any help from me and i love it, the girls there helped him pick something out that is perfect for my age and personality. when i got it however, it was a size 7 and im a size 4, it has so much detail on it that it couldnt be sized, so shaneco had another one made from scratch for me! free of charge! i had always been a little skeptical of big jewelers like this until I realized how great they treated their customers. they also cleaned all my bridal jewelry for me the day before my wedding when i went in to get my ring cleaned! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
This was the best experience. I ended up with an allergy to the white gold and they were extra accomdating to my needs even when they ordered the wrong ring they gave us the quoted price and not the actually price saving us $1400.00 which was the right thing to do and I will definately purchase other jewlry in the future.
This was the best experience. I ended up with an allergy to the white gold and they were extra accomdating to my needs Read more...
This was the best experience. I ended up with an allergy to the white gold and they were extra accomdating to my needs even when they ordered the wrong ring they gave us the quoted price and not the actually price saving us $1400.00 which was the right thing to do and I will definately purchase other jewlry in the future. Read less
Services Used: Jewelry
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Anonymous
Wedding:
10/6/2012
5.0/5.0
Great place! My husband found my ring right off the bat. He went in himself and picked it out with a few specifics to go off of and they helped him find the right ring. They have good pricing and amazing looking diamonds.
Great place! My husband found my ring right off the bat. He went in himself and picked it out with a few specifics to go Read more...
Great place! My husband found my ring right off the bat. He went in himself and picked it out with a few specifics to go off of and they helped him find the right ring. They have good pricing and amazing looking diamonds. Read less
Services Used: Jewelry
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Samantha
Wedding:
10/6/2012
4.9/5.0
I visited Shane Co after visiting multiple jewelry stores. I was hesitant because the store is in Scottsdale, and so I was expecting to be pushed to buy, or to not be shown the entire selection based off of my casual weekend clothing. This is definitely not the case! It was very refreshing to walk in to a jewelry store and not be pushed to buy that day, and to be allowed to try on as many rings as I wanted. All of their associates are friendly and help each other out. I worked with Amanda, and she assisted my husband when he came back the next year to buy my ring. She took the time to ask the right questions and even remembers little things about us. Additionally, the quality for your money couldn't be better - they have a huge variety of rings that are constantly being updated and great product policies! Definitely check them out before you make your final decision! A side note: since my ring was purchased just over a year ago, I've had to have my ring serviced multiple times already (my prongs are small and snag on everything). This is always at no cost (per their policy), however, I've been quoted times to pick up my ring and it hasn't been ready or it hasn't been behind the counter to be picked up.
I visited Shane Co after visiting multiple jewelry stores. I was hesitant because the store is in Scottsdale, and so I was Read more...
I visited Shane Co after visiting multiple jewelry stores. I was hesitant because the store is in Scottsdale, and so I was expecting to be pushed to buy, or to not be shown the entire selection based off of my casual weekend clothing. This is definitely not the case! It was very refreshing to walk in to a jewelry store and not be pushed to buy that day, and to be allowed to try on as many rings as I wanted. All of their associates are friendly and help each other out. I worked with Amanda, and she assisted my husband when he came back the next year to buy my ring. She took the time to ask the right questions and even remembers little things about us. Additionally, the quality for your money couldn't be better - they have a huge variety of rings that are constantly being updated and great product policies! Definitely check them out before you make your final decision! A side note: since my ring was purchased just over a year ago, I've had to have my ring serviced multiple times already (my prongs are small and snag on everything). This is always at no cost (per their policy), however, I've been quoted times to pick up my ring and it hasn't been ready or it hasn't been behind the counter to be picked up. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.5/5.0
Hola, mi esposo se encuentra en Las Vegas, en una convencion d: casinos, desea comprar un diamante suelto, para anillo de compromiso, por favor necesitamos la direccion de la tienda The Shane Company en las vegas.mi email: mela_nusa@hotmail.com; jose_casapia@admiral.com.pe
thanks.
Hola, mi esposo se encuentra en Las Vegas, en una convencion d: casinos, desea comprar un diamante suelto, para anillo de Read more...
Hola, mi esposo se encuentra en Las Vegas, en una convencion d: casinos, desea comprar un diamante suelto, para anillo de compromiso, por favor necesitamos la direccion de la tienda The Shane Company en las vegas.mi email: mela_nusa@hotmail.com; jose_casapia@admiral.com.pe
thanks. Read less
Services Used: Jewelry
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Amanda
Wedding:
10/5/2012
5.0/5.0
ABOVE AND BEYOND anything we ever expected or could have even hoped for. Jason and Noelle were absolutely incredible to work with and we will recommend them to anyone in need of jewelry. Thank you, Shane Company!
ABOVE AND BEYOND anything we ever expected or could have even hoped for. Jason and Noelle were absolutely incredible to Read more...
ABOVE AND BEYOND anything we ever expected or could have even hoped for. Jason and Noelle were absolutely incredible to work with and we will recommend them to anyone in need of jewelry. Thank you, Shane Company! Read less
Services Used: Jewelry
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Jillian
Wedding:
10/5/2012
5.0/5.0
I Love Shane Co. we got all3 rings here and had GREAT service, the staff is always friendly! everytime we went to browse they would offer to clean my engagement ring, and there was no extra pressure to buy. the staff is knowledgable and I love the payment options!! LOVE IT!!!
I Love Shane Co. we got all3 rings here and had GREAT service, the staff is always friendly! everytime we went to browse Read more...
I Love Shane Co. we got all3 rings here and had GREAT service, the staff is always friendly! everytime we went to browse they would offer to clean my engagement ring, and there was no extra pressure to buy. the staff is knowledgable and I love the payment options!! LOVE IT!!! Read less
Services Used: Jewelry
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Samantha
Wedding:
10/1/2012
3.7/5.0
I bought my ring here. Staff is very nice and great at communicating: education, options, when your ring is ready. Personally, the lifetime warranty is great, but the fact that your band, if you want to change it, has to be DOUBLE the amount as the original one you buy, is ridiculous. They give you 60 days to exchange your band without any repercussions which seemed like enough time to me, but I decided I didn't like my band after 6 months. It just didn't fit right and when the season changed it really fit me differently. So my band went from a $500 one to a $1300 one. They are accommodating though, to a point. they said if I found a band that wasn't quite double, I could pick something else out to meet the requirement. The diamond only has to be $1 more, so that's fine. And the lifetime guarantee sold me! Renter's insurance covers it's loss. Shane Co. covers broken bands and upgrades, and if you want to trade your ring in completely, it will always be AT LEAST what you bought it for there!
I bought my ring here. Staff is very nice and great at communicating: education, options, when your ring is ready. Read more...
I bought my ring here. Staff is very nice and great at communicating: education, options, when your ring is ready. Personally, the lifetime warranty is great, but the fact that your band, if you want to change it, has to be DOUBLE the amount as the original one you buy, is ridiculous. They give you 60 days to exchange your band without any repercussions which seemed like enough time to me, but I decided I didn't like my band after 6 months. It just didn't fit right and when the season changed it really fit me differently. So my band went from a $500 one to a $1300 one. They are accommodating though, to a point. they said if I found a band that wasn't quite double, I could pick something else out to meet the requirement. The diamond only has to be $1 more, so that's fine. And the lifetime guarantee sold me! Renter's insurance covers it's loss. Shane Co. covers broken bands and upgrades, and if you want to trade your ring in completely, it will always be AT LEAST what you bought it for there! Read less
Services Used: Jewelry
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Ashlee
Wedding:
9/30/2012
5.0/5.0
It all started when my now husband bought a set of diamond earrings from Shane Co. as a birthday gift for me about two years ago before we were engaged. A year later we upgraded those earrings and a few months after that my husband purchased my engagement ring from them. We have since purchased both of our wedding bands and a set of pearl earrings that I received from my husband last Christmas. My point is that lucky for me, my husband loves purchasing jewelry for me from Shane Co. He says he doesn't feel pressured at all and the associates are very helpful at picking things out as well as staying withing within his budget. I take my rings and earrings in all the time to get cleaned. They have amazing policies when it comes to upgrading and sizing among other things. Unless something changes, we will be lifetime customers.
It all started when my now husband bought a set of diamond earrings from Shane Co. as a birthday gift for me about two Read more...
It all started when my now husband bought a set of diamond earrings from Shane Co. as a birthday gift for me about two years ago before we were engaged. A year later we upgraded those earrings and a few months after that my husband purchased my engagement ring from them. We have since purchased both of our wedding bands and a set of pearl earrings that I received from my husband last Christmas. My point is that lucky for me, my husband loves purchasing jewelry for me from Shane Co. He says he doesn't feel pressured at all and the associates are very helpful at picking things out as well as staying withing within his budget. I take my rings and earrings in all the time to get cleaned. They have amazing policies when it comes to upgrading and sizing among other things. Unless something changes, we will be lifetime customers. Read less
Services Used: Jewelry
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Nick
Wedding:
9/30/2012
5.0/5.0
After going to MANY vendors, this was the place. Non-commission, it was great, no pressure at all, none, they wanted to make sure that both the bridge and groom were happy. Pricing is very competitive. Their warranty is worth it alone to purchase here. Do yourself a favor and at least look at what they have and what they are about. I used to get jewelry for my now wife at Ben Bridge and now I don't go anywhere but Shane Co.
After going to MANY vendors, this was the place. Non-commission, it was great, no pressure at all, none, they wanted to Read more...
After going to MANY vendors, this was the place. Non-commission, it was great, no pressure at all, none, they wanted to make sure that both the bridge and groom were happy. Pricing is very competitive. Their warranty is worth it alone to purchase here. Do yourself a favor and at least look at what they have and what they are about. I used to get jewelry for my now wife at Ben Bridge and now I don't go anywhere but Shane Co. Read less
Services Used: Jewelry
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Anonymous
Wedding:
9/29/2012
5.0/5.0
I love this company. I'm so glad they don't work on comission so they aren't constantly pushing you to buy things. I had a diamond from my fiance's grandma and just needed a setting, I walked in told them what I was looking for, and instantly the jeweler walked in the back and pulled exactly what I had described, and for a great price! They are always more than happy to inspect and clean my ring, and the lifetime guarantee can't be beat!
I love this company. I'm so glad they don't work on comission so they aren't constantly pushing you to buy things. I had a Read more...
I love this company. I'm so glad they don't work on comission so they aren't constantly pushing you to buy things. I had a diamond from my fiance's grandma and just needed a setting, I walked in told them what I was looking for, and instantly the jeweler walked in the back and pulled exactly what I had described, and for a great price! They are always more than happy to inspect and clean my ring, and the lifetime guarantee can't be beat! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
gorgeous rings and free cleaning anytime. we are very happy with our choices
gorgeous rings and free cleaning anytime. we are very happy with our choices
gorgeous rings and free cleaning anytime. we are very happy with our choices Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Been here many times to have my ring adjusted, as I did not know my size. They were very helpful and friendly. Took me several times to get the right size, which was frustrating, but it's great when it fits right. Recently got my fiance's wedding band here. They have great customer service and policies. We' plan to use them for future jewelry purchases.
Been here many times to have my ring adjusted, as I did not know my size. They were very helpful and friendly. Took me Read more...
Been here many times to have my ring adjusted, as I did not know my size. They were very helpful and friendly. Took me several times to get the right size, which was frustrating, but it's great when it fits right. Recently got my fiance's wedding band here. They have great customer service and policies. We' plan to use them for future jewelry purchases. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My fiance and I had visited a few jewelers like Zales and Kay. I was not very impressed, their diamonds did not seem like good quality for the price. On a whim we went to the Shane Co. and boy am I happy we did. It was an amazing experience. First of all they were not pushy! They were patient! They were extremely knowledgeable! Even if you do not buy your ring from them you should stop buy just for fun and to understand what buying a diamond is all about.

My fiance did end up getting my ring from there and I could not be happier! The diamond constantly sparkles! I get compliments all the time.

Also, no one can beat their guarantees! One of my friends got engaged recently and two of the smaller diamonds on the setting fell out already! Mine are good and tight. Even if they did Shane Co would fix it for FREE! They fix any issues with the ring (stones falling out or chip diamonds). They also have you come in every 6 months to have the ring cleaned and tightened. If the metal on the ring gets dull, no need to worry. They re-dip it for FREE so your ring can always look new.

Another great thing is they guarantee the price of your stone. Say you want to trade it in because the price of diamonds has gone down. They will give you the price you paid for the diamond, even if it is worth less. So you can upgrade even more!

After going there, I can't believe that people would actually get their engagement rings/wedding bands from another jeweler. My ring would cost twice as much somewhere else.

All I can say is that I have told all my friends about how AMAZING Shane Co is and to really check them out.
My fiance and I had visited a few jewelers like Zales and Kay. I was not very impressed, their diamonds did not seem like Read more...
My fiance and I had visited a few jewelers like Zales and Kay. I was not very impressed, their diamonds did not seem like good quality for the price. On a whim we went to the Shane Co. and boy am I happy we did. It was an amazing experience. First of all they were not pushy! They were patient! They were extremely knowledgeable! Even if you do not buy your ring from them you should stop buy just for fun and to understand what buying a diamond is all about.

My fiance did end up getting my ring from there and I could not be happier! The diamond constantly sparkles! I get compliments all the time.

Also, no one can beat their guarantees! One of my friends got engaged recently and two of the smaller diamonds on the setting fell out already! Mine are good and tight. Even if they did Shane Co would fix it for FREE! They fix any issues with the ring (stones falling out or chip diamonds). They also have you come in every 6 months to have the ring cleaned and tightened. If the metal on the ring gets dull, no need to worry. They re-dip it for FREE so your ring can always look new.

Another great thing is they guarantee the price of your stone. Say you want to trade it in because the price of diamonds has gone down. They will give you the price you paid for the diamond, even if it is worth less. So you can upgrade even more!

After going there, I can't believe that people would actually get their engagement rings/wedding bands from another jeweler. My ring would cost twice as much somewhere else.

All I can say is that I have told all my friends about how AMAZING Shane Co is and to really check them out. Read less
Services Used: Jewelry
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Kristin
Wedding:
9/22/2012
5.0/5.0
I love the engagement ring my husband got me from Shane Co. I love the quality for the price and the free services. I think they have wonderful people to help you find whatever you are looking for. I even bought my wedding band there.
I love the engagement ring my husband got me from Shane Co. I love the quality for the price and the free services. I Read more...
I love the engagement ring my husband got me from Shane Co. I love the quality for the price and the free services. I think they have wonderful people to help you find whatever you are looking for. I even bought my wedding band there. Read less
Services Used: Jewelry
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Nicole
Wedding:
9/22/2012
5.0/5.0
I LOVE Shane Co. They seriously have ten times the amount of settings as any other store. Not only that but they allow you to upgrade your diamond at any time and will give you the exact dollar amount you paid towards a new diamond. I love my wedding set--it is perfect. My husband now knows where he has to shop for all my jewelry! :-)
I LOVE Shane Co. They seriously have ten times the amount of settings as any other store. Not only that but they allow you Read more...
I LOVE Shane Co. They seriously have ten times the amount of settings as any other store. Not only that but they allow you to upgrade your diamond at any time and will give you the exact dollar amount you paid towards a new diamond. I love my wedding set--it is perfect. My husband now knows where he has to shop for all my jewelry! :-) Read less
Services Used: Jewelry
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Stormy
Wedding:
9/21/2012
5.0/5.0
I absolutely love my engagement ring and wedding band from Shane Company! I loved the online build a ring feature and how easy it was for my fiance to get the perfect ring for me!
I absolutely love my engagement ring and wedding band from Shane Company! I loved the online build a ring feature and how Read more...
I absolutely love my engagement ring and wedding band from Shane Company! I loved the online build a ring feature and how easy it was for my fiance to get the perfect ring for me! Read less
Services Used: Jewelry
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Alana
Wedding:
9/21/2012
5.0/5.0
The Shane Company has an absolutely beautiful selection of engagement rings and wedding bands. They are friendly, knowledgeable, and they have attentive service. We'll be coming here for special occasions for years to come!
The Shane Company has an absolutely beautiful selection of engagement rings and wedding bands. They are friendly, Read more...
The Shane Company has an absolutely beautiful selection of engagement rings and wedding bands. They are friendly, knowledgeable, and they have attentive service. We'll be coming here for special occasions for years to come! Read less
Services Used: Jewelry
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Kelli
Wedding:
9/21/2012
5.0/5.0
Shane Co is awesome! When my husband and I were searching for the right wedding band, I never felt any pressure to buy something more expensive or bigger. Since they do not work on commission, they have no real reason to! The quality is awesome and they have a huge selection for men's rings too, which can be hard to find sometimes. I have popped in to get my ring cleaned when I am in the area and everyone is always very friendly and does it right away. Overall, I love Shane Co! A new fan for life!
Shane Co is awesome! When my husband and I were searching for the right wedding band, I never felt any pressure to buy Read more...
Shane Co is awesome! When my husband and I were searching for the right wedding band, I never felt any pressure to buy something more expensive or bigger. Since they do not work on commission, they have no real reason to! The quality is awesome and they have a huge selection for men's rings too, which can be hard to find sometimes. I have popped in to get my ring cleaned when I am in the area and everyone is always very friendly and does it right away. Overall, I love Shane Co! A new fan for life! Read less
Services Used: Jewelry
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Beth
Wedding:
9/15/2012
5.0/5.0
Both of our visits at Shane Co. were wonderful! When we went to look for my engagement ring, I thought I knew what I wanted, but the woman helping us took her time and had me try on all kinds of settings so that I knew I got the exact thing I wanted :) Then when I went back for our wedding bands, they offered to clean my ring while I chose the bands and got that process done. They were very friendly and we didn't feel rushed or pressured to buy anything more than we could afford :)
Both of our visits at Shane Co. were wonderful! When we went to look for my engagement ring, I thought I knew what I Read more...
Both of our visits at Shane Co. were wonderful! When we went to look for my engagement ring, I thought I knew what I wanted, but the woman helping us took her time and had me try on all kinds of settings so that I knew I got the exact thing I wanted :) Then when I went back for our wedding bands, they offered to clean my ring while I chose the bands and got that process done. They were very friendly and we didn't feel rushed or pressured to buy anything more than we could afford :) Read less
Services Used: Jewelry
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K
Wedding:
9/15/2012
5.0/5.0
I love love love my ring! They have the most beautiful selection! Great layaway plan and excellent warranty!
I love love love my ring! They have the most beautiful selection! Great layaway plan and excellent warranty!
I love love love my ring! They have the most beautiful selection! Great layaway plan and excellent warranty! Read less
Services Used: Jewelry
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Jennifer
Wedding:
9/14/2012
5.0/5.0
Love my ring and the service was awesome. The best part you get full credit to upgrade it.
Love my ring and the service was awesome. The best part you get full credit to upgrade it.
Love my ring and the service was awesome. The best part you get full credit to upgrade it. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
After going to other stores, it was refreshing to walk into Shane Co. First, they have real lighing, not the crazy one that makes the diamonds look all super shining (cause they don't look like that once you leave the store!). They took the time to help educate us and pick out the perfect pair of wedding rings. I am impressed with their policies as I had lost 40 lbs before the wedding and they re-sized my rings free of charge and within 3 days! Highly recommend them!
After going to other stores, it was refreshing to walk into Shane Co. First, they have real lighing, not the crazy one Read more...
After going to other stores, it was refreshing to walk into Shane Co. First, they have real lighing, not the crazy one that makes the diamonds look all super shining (cause they don't look like that once you leave the store!). They took the time to help educate us and pick out the perfect pair of wedding rings. I am impressed with their policies as I had lost 40 lbs before the wedding and they re-sized my rings free of charge and within 3 days! Highly recommend them! Read less
Services Used: Jewelry
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Sara
Wedding:
9/8/2012
5.0/5.0
I love that these people do not work on commission. It makes the whole experience seem more genuine to me. There is no pressure to buy or upgrade to something bigger. These people are there for you and help out every step of the way!
I love that these people do not work on commission. It makes the whole experience seem more genuine to me. There is no Read more...
I love that these people do not work on commission. It makes the whole experience seem more genuine to me. There is no pressure to buy or upgrade to something bigger. These people are there for you and help out every step of the way! Read less
Services Used: Jewelry
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Isabelle
Wedding:
9/2/2012
5.0/5.0
We bought our wedding bands from Shane Co. and are very pleased with the product and the service. The sales force do not operate under commission, so there is absolutely no pressure to make a purchase. Every sales person we have encountered has been extremely pleasant and attentive. If you want to view pretty much every ring they have, they will gladly pull them out for you. They have realistic lighting so you will be viewing your gems under normal circumstances, unlike the sparkly lights a lot of other jewelers use.

They offer a lifetime warranty on your purchase which includes (and not limited to) unlimited resizing, cleaning, and gem replacement (if any fall out). If you are unsure about your purchase, they do allow for a test run.

They have a great, ever-changing selection and competitive prices.
We bought our wedding bands from Shane Co. and are very pleased with the product and the service. The sales force do not Read more...
We bought our wedding bands from Shane Co. and are very pleased with the product and the service. The sales force do not operate under commission, so there is absolutely no pressure to make a purchase. Every sales person we have encountered has been extremely pleasant and attentive. If you want to view pretty much every ring they have, they will gladly pull them out for you. They have realistic lighting so you will be viewing your gems under normal circumstances, unlike the sparkly lights a lot of other jewelers use.

They offer a lifetime warranty on your purchase which includes (and not limited to) unlimited resizing, cleaning, and gem replacement (if any fall out). If you are unsure about your purchase, they do allow for a test run.

They have a great, ever-changing selection and competitive prices. Read less
Services Used: Jewelry
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Brooke
Wedding:
9/1/2012
5.0/5.0
We found the rings we loved that were unique from other stores' ring selection. The staff was helpful in educating us about diamonds so we could pick the one that best met our taste and budget. The service department did a great job at welding my engagement ring and wedding band together. The prong holding my main diamond did show a crack on it at a 6-month inspection and cleaning. They replaced the entire prong at no charge.
We found the rings we loved that were unique from other stores' ring selection. The staff was helpful in educating us Read more...
We found the rings we loved that were unique from other stores' ring selection. The staff was helpful in educating us about diamonds so we could pick the one that best met our taste and budget. The service department did a great job at welding my engagement ring and wedding band together. The prong holding my main diamond did show a crack on it at a 6-month inspection and cleaning. They replaced the entire prong at no charge. Read less
Services Used: Jewelry
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Courtney
Wedding:
9/1/2012
5.0/5.0
My husband bought my engagement ring here after hearing all the radio ads and doing some research. He said that they were so friendly and he never felt pressured to go over his budget. After he proposed and we were planning our wedding he said that he didn't want his wedding band to come from anywhere but Shane Co. When we went to purchase his band, it was a great experience. Everyone was so friendly!
My husband bought my engagement ring here after hearing all the radio ads and doing some research. He said that they were Read more...
My husband bought my engagement ring here after hearing all the radio ads and doing some research. He said that they were so friendly and he never felt pressured to go over his budget. After he proposed and we were planning our wedding he said that he didn't want his wedding band to come from anywhere but Shane Co. When we went to purchase his band, it was a great experience. Everyone was so friendly! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I went with my fiancé to pick out my engagement ring our both of our wedding rings at Shane Co in Alpharetta, GA. After visiting Tiffany’s stores all over the country over the prior year, we decided to visit Shane Co just to see if we could get more ring for our money. The sales person was very knowledgeable and helpful. We were there for six hours because I couldn’t make up my mind, and everyone was very patient. We were able to take with us the certified paperwork that shows a 3rd party’s appraisal of the diamond we purchased. Also, they had to size the ring, so we came back the next day to pick it up, and it fit perfectly and was all clean and ready for us. I wear my engagement band all of the time and never take it off, not even to clean, garden, get in the lake/ocean, etc., and the ring is still in perfect condition after six months. Our wedding was this past Saturday, September 1, 2012, and the wedding bands are perfect as well. I highly recommend Shane Co. You will get a much more ring/diamond for the money, and the service is as good as it is in a nicer place, like Tiffany’s.
I went with my fiancé to pick out my engagement ring our both of our wedding rings at Shane Co in Alpharetta, GA. After Read more...
I went with my fiancé to pick out my engagement ring our both of our wedding rings at Shane Co in Alpharetta, GA. After visiting Tiffany’s stores all over the country over the prior year, we decided to visit Shane Co just to see if we could get more ring for our money. The sales person was very knowledgeable and helpful. We were there for six hours because I couldn’t make up my mind, and everyone was very patient. We were able to take with us the certified paperwork that shows a 3rd party’s appraisal of the diamond we purchased. Also, they had to size the ring, so we came back the next day to pick it up, and it fit perfectly and was all clean and ready for us. I wear my engagement band all of the time and never take it off, not even to clean, garden, get in the lake/ocean, etc., and the ring is still in perfect condition after six months. Our wedding was this past Saturday, September 1, 2012, and the wedding bands are perfect as well. I highly recommend Shane Co. You will get a much more ring/diamond for the money, and the service is as good as it is in a nicer place, like Tiffany’s. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.4/5.0
Love my ring & every time we go in everyone is so helpful.
Love my ring & every time we go in everyone is so helpful.
Love my ring & every time we go in everyone is so helpful. Read less
Services Used: Jewelry
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Amanda
Wedding:
8/25/2012
5.0/5.0
I wouldn't go anywhere else for my fine jewelry needs. We purchased my engagement and wedding rings, his wedding rings, my mom's gift, and my maid of honor's gift here. Misty is a pleasure to work with every time we go in. We have been to so many other jewelers and the experiences compared are like night and day. We would choose Shane Co. on all counts.
I wouldn't go anywhere else for my fine jewelry needs. We purchased my engagement and wedding rings, his wedding rings, my Read more...
I wouldn't go anywhere else for my fine jewelry needs. We purchased my engagement and wedding rings, his wedding rings, my mom's gift, and my maid of honor's gift here. Misty is a pleasure to work with every time we go in. We have been to so many other jewelers and the experiences compared are like night and day. We would choose Shane Co. on all counts. Read less
Services Used: Jewelry
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Emily
Wedding:
8/25/2012
5.0/5.0
I have a million good things to say about Shane Co. The people are fantastic, the prices are fair, and the quality is fantastic. We will continue to go here for years to come.
I have a million good things to say about Shane Co. The people are fantastic, the prices are fair, and the quality is Read more...
I have a million good things to say about Shane Co. The people are fantastic, the prices are fair, and the quality is fantastic. We will continue to go here for years to come. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
3.0/5.0
My fiancé got my ring from Shane Company. I LOVE my ring. But the customer services could have been better. Was told different things by different members of the sales staff.
My fiancé got my ring from Shane Company. I LOVE my ring. But the customer services could have been better. Was told Read more...
My fiancé got my ring from Shane Company. I LOVE my ring. But the customer services could have been better. Was told different things by different members of the sales staff. Read less
Services Used: Jewelry
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FutureMrsShaneCo
Wedding:
8/24/2012
5.0/5.0
My rings (engagement and wedding band) had to be special ordered due to the small size. Since it was coming close to the holidays, they told me that with my order being placed on October 22, my rings would arrive no later than Jan. 14 (the vendors were going to be on vacation for the holidays). Well much to my wonderful surprise, I got a call that my rings were ready on Dec. 9, way before they told me, and right in time for Christmas to show off my sparklers to the family! They were patient when I called several times hoping to see if they had any info when the rings were in, and had my own diamond placed in my engagement setting the same day...and hours later I was OFFICIALLY engaged! They have great guarantees on their products and maintenance and cleanings every 6 months, you can't beat that! We will be picking up my fiance's band next month from there, we are thrilled with Shane Co and recommend them to all of our friends!
My rings (engagement and wedding band) had to be special ordered due to the small size. Since it was coming close to the Read more...
My rings (engagement and wedding band) had to be special ordered due to the small size. Since it was coming close to the holidays, they told me that with my order being placed on October 22, my rings would arrive no later than Jan. 14 (the vendors were going to be on vacation for the holidays). Well much to my wonderful surprise, I got a call that my rings were ready on Dec. 9, way before they told me, and right in time for Christmas to show off my sparklers to the family! They were patient when I called several times hoping to see if they had any info when the rings were in, and had my own diamond placed in my engagement setting the same day...and hours later I was OFFICIALLY engaged! They have great guarantees on their products and maintenance and cleanings every 6 months, you can't beat that! We will be picking up my fiance's band next month from there, we are thrilled with Shane Co and recommend them to all of our friends! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I found the absolute perfect wedding ring at this jeweler. One of the things I love about this store is that most of their rings are unique so I know no one else has my ring. The service is friendly, professional and prompt. If your having a hard time finding the perfect ring come in and take a look. Very reasonably priced and a huge selection!
I found the absolute perfect wedding ring at this jeweler. One of the things I love about this store is that most of their Read more...
I found the absolute perfect wedding ring at this jeweler. One of the things I love about this store is that most of their rings are unique so I know no one else has my ring. The service is friendly, professional and prompt. If your having a hard time finding the perfect ring come in and take a look. Very reasonably priced and a huge selection! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.6/5.0
I didn't shop around for rings, but Shane Co is very professional, and they were helped me when choosing my ring and my bride's ring. I am happy with using them.
I didn't shop around for rings, but Shane Co is very professional, and they were helped me when choosing my ring and my Read more...
I didn't shop around for rings, but Shane Co is very professional, and they were helped me when choosing my ring and my bride's ring. I am happy with using them. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
3.0/5.0
We bought my engagement ring in Oregon, but had to do our wedding bands in Lynnwood. Shane Company rings are great quality, and their services can't be beat. The Lynnwood store could use some help with customer service. We paid extra for our rings to get them here, and when my dad went to pick up my wedding band, they couldn't find it. They put it under the wrong name. In the end it all worked out, but that's not anything a bride should worry about.

Great quality, mediocre customer service at this location. We'll do everything through the one in Oregon from now own, even with the drive.
We bought my engagement ring in Oregon, but had to do our wedding bands in Lynnwood. Shane Company rings are great Read more...
We bought my engagement ring in Oregon, but had to do our wedding bands in Lynnwood. Shane Company rings are great quality, and their services can't be beat. The Lynnwood store could use some help with customer service. We paid extra for our rings to get them here, and when my dad went to pick up my wedding band, they couldn't find it. They put it under the wrong name. In the end it all worked out, but that's not anything a bride should worry about.

Great quality, mediocre customer service at this location. We'll do everything through the one in Oregon from now own, even with the drive. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Love my ring!! They have the best upgrade deals and will clean and re dip the band if needed
Love my ring!! They have the best upgrade deals and will clean and re dip the band if needed
Love my ring!! They have the best upgrade deals and will clean and re dip the band if needed Read less
Services Used: Jewelry
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Anonymous
Wedding:
8/18/2012
4.7/5.0
I love the engagement ring my husband bought me from the Shane Company. They are very friendly sales associates. They never seem pushy unlike another jewelry store we visited prior to them. However, my husband ended up purchasing my wedding band at another jewelry store. When we took the two rings to the Shane Company to have them soldered together they told us that since the band was not purchased from them they'd charge to solder them and then charge us to refinish them since they would probably get scratched in the process. That's really my only complaint about the place, if you can even call it that. I'm very anxious to upgrade my diamond soon! That's is probably my favorite part about that place.
I love the engagement ring my husband bought me from the Shane Company. They are very friendly sales associates. They Read more...
I love the engagement ring my husband bought me from the Shane Company. They are very friendly sales associates. They never seem pushy unlike another jewelry store we visited prior to them. However, my husband ended up purchasing my wedding band at another jewelry store. When we took the two rings to the Shane Company to have them soldered together they told us that since the band was not purchased from them they'd charge to solder them and then charge us to refinish them since they would probably get scratched in the process. That's really my only complaint about the place, if you can even call it that. I'm very anxious to upgrade my diamond soon! That's is probably my favorite part about that place. Read less
Services Used: Jewelry
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M.S.P.D
Wedding:
8/17/2012
5.0/5.0
I can't rave enough about this place!
We purchased the most amazing rings here.
They certify that they aren't blood diamonds
They give a lifetime warranty.
They give free soldering and if you you want it undone later that's free too.
If you need to get the rhodium plating redone that's free too.
Free cleaning and inspection.
They aren't paid on commission so I didn't feel pressured to buy something I didn't want.
The people are so friendly.
When I contact them they get back to me right away!
Honestly there are very few jewelers out there with this kind of integrity!
I can't rave enough about this place!
We purchased the most amazing rings here.
They certify that they aren't Read more...
I can't rave enough about this place!
We purchased the most amazing rings here.
They certify that they aren't blood diamonds
They give a lifetime warranty.
They give free soldering and if you you want it undone later that's free too.
If you need to get the rhodium plating redone that's free too.
Free cleaning and inspection.
They aren't paid on commission so I didn't feel pressured to buy something I didn't want.
The people are so friendly.
When I contact them they get back to me right away!
Honestly there are very few jewelers out there with this kind of integrity! Read less
Services Used: Jewelry
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Bethany
Wedding:
8/17/2012
5.0/5.0
great company, friendly, and willing to help in any way!
great company, friendly, and willing to help in any way!
great company, friendly, and willing to help in any way! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Love this place! I have a beautiful and unique ring that I have searched for years! I am so glad that I went with this place. Every other place rips you off especially Kassab jewelers. They will show you super expensive diamonds with major defects.
Love this place! I have a beautiful and unique ring that I have searched for years! I am so glad that I went with this Read more...
Love this place! I have a beautiful and unique ring that I have searched for years! I am so glad that I went with this place. Every other place rips you off especially Kassab jewelers. They will show you super expensive diamonds with major defects. Read less
Services Used: Jewelry
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Krissy
Wedding:
8/12/2012
3.5/5.0
My husband and I both got our rings through Shane Co. Though they have a great selection of rings, their service is very inconsistent. Unfortunately, when my husband went in for my engagement ring, he did not have a positive experience. Though we understand that employees move between customers, taking two at a time, we were disappointed in that we did not feel that they really cared or were interested in us being there. For him, he got an employee who insulted the family diamond that he put in my ring and remarked on it's smaller size. After I had my ring, I ended up having to go in 3 times to get it resized. The first employee used the incorrect sizer (which I don't know much about and figured he should have), the second made my ring still too small, but the third and final employees were amazing, super helpful and nice. The other downside is that they give you the rings right out of the display case (though many other jewelers may do this) which ours were scratched from normal wear and tear of people trying them on. It's unfortunate because we do love the employees that were respectful and nice, as well as the employees who actually resized our rings who did a good job, but because of the inconsistent service quality, we are not going to return to Shane Co. as we prefer a more all-around friendly staff.
My husband and I both got our rings through Shane Co. Though they have a great selection of rings, their service is very Read more...
My husband and I both got our rings through Shane Co. Though they have a great selection of rings, their service is very inconsistent. Unfortunately, when my husband went in for my engagement ring, he did not have a positive experience. Though we understand that employees move between customers, taking two at a time, we were disappointed in that we did not feel that they really cared or were interested in us being there. For him, he got an employee who insulted the family diamond that he put in my ring and remarked on it's smaller size. After I had my ring, I ended up having to go in 3 times to get it resized. The first employee used the incorrect sizer (which I don't know much about and figured he should have), the second made my ring still too small, but the third and final employees were amazing, super helpful and nice. The other downside is that they give you the rings right out of the display case (though many other jewelers may do this) which ours were scratched from normal wear and tear of people trying them on. It's unfortunate because we do love the employees that were respectful and nice, as well as the employees who actually resized our rings who did a good job, but because of the inconsistent service quality, we are not going to return to Shane Co. as we prefer a more all-around friendly staff. Read less
Services Used: Jewelry
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Bethany
Wedding:
8/12/2012
4.5/5.0
We bought the diamond for my engagement ring here and they were wonderful. The lady that helped us went through as many diamonds as we needed to find the right one. We had been to several other jewlers and they were not nearly as pushy or rude when you mentioned wanting to check other stores. They have very good quality jewelry and prices that are reasonable. I will definitely buy more high quality jewelry from them in the future. And like the commercials say "Now you have a friend in the diamond industry".
We bought the diamond for my engagement ring here and they were wonderful. The lady that helped us went through as many Read more...
We bought the diamond for my engagement ring here and they were wonderful. The lady that helped us went through as many diamonds as we needed to find the right one. We had been to several other jewlers and they were not nearly as pushy or rude when you mentioned wanting to check other stores. They have very good quality jewelry and prices that are reasonable. I will definitely buy more high quality jewelry from them in the future. And like the commercials say "Now you have a friend in the diamond industry". Read less
Services Used: Jewelry
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Melissa
Wedding:
8/12/2012
5.0/5.0
Shane Company is amazing. The fact they are not on commissioned sales makes the experience more pleasant than I could have ever helped for. The prices, quality and beauty are amazing. If you saw it on their website, but not in the store, they may have it tucked away in the back to see. Their service and staff is bar none. I will return for more than my ritual cleanings and maintenance.
Shane Company is amazing. The fact they are not on commissioned sales makes the experience more pleasant than I could have Read more...
Shane Company is amazing. The fact they are not on commissioned sales makes the experience more pleasant than I could have ever helped for. The prices, quality and beauty are amazing. If you saw it on their website, but not in the store, they may have it tucked away in the back to see. Their service and staff is bar none. I will return for more than my ritual cleanings and maintenance. Read less
Services Used: Jewelry
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sean
Wedding:
8/12/2012
4.5/5.0
They work with us to fing a ring that was in our price range, which was a huge help. I got a great quality beautiful engagement and wedding ring for a great price. The service was great and i was ble to clean my engagement ring on the day of the wedding.
They work with us to fing a ring that was in our price range, which was a huge help. I got a great quality beautiful Read more...
They work with us to fing a ring that was in our price range, which was a huge help. I got a great quality beautiful engagement and wedding ring for a great price. The service was great and i was ble to clean my engagement ring on the day of the wedding. Read less
Services Used: Jewelry
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Eric
Wedding:
8/11/2012
4.9/5.0
Hello Everyone!

I'm in the market for a pair of stud earrings for my wife for Christmas. Of course, this brings back all the shopping that went into my purchase of her engagement ring. I know there is a lot of good, bad, etc experiences with any company, but I wanted to share my experience in buying the perfect ring for my wife in this long overdue review of Shane Co.

This review is a bit long-winded, and for that I apologize. It does, however, accurately depict my search for the perfect diamond.

I went everywhere, blue nile, shane co, jared, kay, tiffany, etc. I did a lot of reserearch, comparisions, and spent a lot of time making sure I got this one right. I wanted a stone that would not only be beautiful, but that would be sure to be an heirloom.

I had it narrowed down to a few criteria. I was on a budget of about $5000 for the stone. I wanted to get something that sparkled like crazy, had few inclusions, and was as colorless as possible. The size came afterwards, but I wanted to keep the size close to 1ct. That's a lot to ask for, I this found out very quickly.

I shopped online, in stores, and went to both independent and "chain" stores. I looked at upwards of 500 diamonds, and even more settings. The more I searched, the more frustrated I became. I'd find a diamond that had most of the qualities I wanted, but none that had all. That is, until I did something that changed everything.

When it came down to it, I didn't really want to buy online. I wasn't completely opposed to the idea, but I wanted to see it sparkle before I bought it. A lot of people will tell you that you can get a D/VVS1 that looks as dull as a cloudy piece of glass. This made my decision a little easier, and I decided to focus on B&M stores. While this might make you cringe at the thought of what I paid, I urge you to read on.

I visited Shane company, and decided on a Shane Classic stone. Had it picked out, was about to pull the trigger, but decided I wasn't quit
Hello Everyone!

I'm in the market for a pair of stud earrings for my wife for Christmas. Of course, this brings Read more...
Hello Everyone!

I'm in the market for a pair of stud earrings for my wife for Christmas. Of course, this brings back all the shopping that went into my purchase of her engagement ring. I know there is a lot of good, bad, etc experiences with any company, but I wanted to share my experience in buying the perfect ring for my wife in this long overdue review of Shane Co.

This review is a bit long-winded, and for that I apologize. It does, however, accurately depict my search for the perfect diamond.

I went everywhere, blue nile, shane co, jared, kay, tiffany, etc. I did a lot of reserearch, comparisions, and spent a lot of time making sure I got this one right. I wanted a stone that would not only be beautiful, but that would be sure to be an heirloom.

I had it narrowed down to a few criteria. I was on a budget of about $5000 for the stone. I wanted to get something that sparkled like crazy, had few inclusions, and was as colorless as possible. The size came afterwards, but I wanted to keep the size close to 1ct. That's a lot to ask for, I this found out very quickly.

I shopped online, in stores, and went to both independent and "chain" stores. I looked at upwards of 500 diamonds, and even more settings. The more I searched, the more frustrated I became. I'd find a diamond that had most of the qualities I wanted, but none that had all. That is, until I did something that changed everything.

When it came down to it, I didn't really want to buy online. I wasn't completely opposed to the idea, but I wanted to see it sparkle before I bought it. A lot of people will tell you that you can get a D/VVS1 that looks as dull as a cloudy piece of glass. This made my decision a little easier, and I decided to focus on B&M stores. While this might make you cringe at the thought of what I paid, I urge you to read on.

I visited Shane company, and decided on a Shane Classic stone. Had it picked out, was about to pull the trigger, but decided I wasn't quit Read less
Services Used: Jewelry
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Mariom
Wedding:
8/11/2012
5.0/5.0
I ordered my wedding bands online. One of the best things of Shane Co is that they allow you to customize your design. They have a great selection and I got a very good deal in my wedding bands.
I ordered my wedding bands online. One of the best things of Shane Co is that they allow you to customize your design. Read more...
I ordered my wedding bands online. One of the best things of Shane Co is that they allow you to customize your design. They have a great selection and I got a very good deal in my wedding bands. Read less
Services Used: Jewelry
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Brittany
Wedding:
8/10/2012
5.0/5.0
Best service and quality at an affordable price ever!
Best service and quality at an affordable price ever!
Best service and quality at an affordable price ever! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.6/5.0
We purchased all of our rings here and have already recommended them to another couple who purchased their engagement ring there as well. They have a great and unique selection. I found a vintage style ring that I am absolutely in love with! They have a great layaway program and you can exchange and trade in your ring for full value at any time later.
We purchased all of our rings here and have already recommended them to another couple who purchased their engagement ring Read more...
We purchased all of our rings here and have already recommended them to another couple who purchased their engagement ring there as well. They have a great and unique selection. I found a vintage style ring that I am absolutely in love with! They have a great layaway program and you can exchange and trade in your ring for full value at any time later. Read less
Services Used: Jewelry
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Bret
Wedding:
8/10/2012
5.0/5.0
I appreciated the service I received at Shane Co very much. The sales person (Zach) was very friendly and showed me exactly what I was looking for. He didn't try to push me into buying something I couldn't afford and everything he showed me was in my price range. After buying the engagement ring additional staff who didn't help me on the day I bought my ring recognized me and helped me get the ring in to be re-sized. The ring was ready when they told me it would be and in addition to the re-size they also made sure they cleaned it and when we got it back it was like new. Very impressive, would recommend to anyone! Thanks!
I appreciated the service I received at Shane Co very much. The sales person (Zach) was very friendly and showed me Read more...
I appreciated the service I received at Shane Co very much. The sales person (Zach) was very friendly and showed me exactly what I was looking for. He didn't try to push me into buying something I couldn't afford and everything he showed me was in my price range. After buying the engagement ring additional staff who didn't help me on the day I bought my ring recognized me and helped me get the ring in to be re-sized. The ring was ready when they told me it would be and in addition to the re-size they also made sure they cleaned it and when we got it back it was like new. Very impressive, would recommend to anyone! Thanks! Read less
Services Used: Jewelry
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Rachelle
Wedding:
8/9/2012
5.0/5.0
Perfect! Everything was perfect! I told them what I wanted (my husband let me pick my wedding ring lol) and they were able to show me many rings and diamonds in my price range, and it helped that they had a laway.
Perfect! Everything was perfect! I told them what I wanted (my husband let me pick my wedding ring lol) and they were able Read more...
Perfect! Everything was perfect! I told them what I wanted (my husband let me pick my wedding ring lol) and they were able to show me many rings and diamonds in my price range, and it helped that they had a laway. Read less
Services Used: Jewelry
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Lindsey
Wedding:
8/5/2012
5.0/5.0
My ring from shane and co was amazing! I got the brilliant cut, these people know what they are doing and are very knowledgeable. I went to quite a few places to find the perfect ring but was able to customize mine here to make it exactly what I wanted, so many compliments!
My ring from shane and co was amazing! I got the brilliant cut, these people know what they are doing and are very Read more...
My ring from shane and co was amazing! I got the brilliant cut, these people know what they are doing and are very knowledgeable. I went to quite a few places to find the perfect ring but was able to customize mine here to make it exactly what I wanted, so many compliments! Read less
Services Used: Jewelry
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Jackie
Wedding:
8/5/2012
5.0/5.0
I absolutely LOVE Shane Co! The service always continues to impress me! They had perfect selection, and I am more than satisfied with my rings! I appreciated how helpful everyone was, and the knowledge of rings was very impressive.

I wish they had a little more of a selection for men's wedding bands, we had to go through another company for that.

My favorite part about Shane Co, besides the salespeople, is that I can always get my ring cleaned to make it sparkle like it was just from the box. I highly recommend this company for your engagement ring/wedding band :)
I absolutely LOVE Shane Co! The service always continues to impress me! They had perfect selection, and I am more than Read more...
I absolutely LOVE Shane Co! The service always continues to impress me! They had perfect selection, and I am more than satisfied with my rings! I appreciated how helpful everyone was, and the knowledge of rings was very impressive.

I wish they had a little more of a selection for men's wedding bands, we had to go through another company for that.

My favorite part about Shane Co, besides the salespeople, is that I can always get my ring cleaned to make it sparkle like it was just from the box. I highly recommend this company for your engagement ring/wedding band :) Read less
Services Used: Jewelry
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Melody
Wedding:
8/4/2012
5.0/5.0
A very friendly company to work with. We were not pressured at all to buy above our budget and the salespeople were very cooperative and worked together to help us find a unique stone and setting that I love!
A very friendly company to work with. We were not pressured at all to buy above our budget and the salespeople were very Read more...
A very friendly company to work with. We were not pressured at all to buy above our budget and the salespeople were very cooperative and worked together to help us find a unique stone and setting that I love! Read less
Services Used: Jewelry
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Stephanie
Wedding:
8/3/2012
5.0/5.0
we went to almost every jeweler in town and Shane co was by far the best place to go.
they never sat there and pushed nor harassed you for a purchase they educated us on what to look for in a diamond.
they have more of a variety of wedding bands then anyone in town they have the best warranty ( which by the way comes with the purchase no extra money for that unlike everyone else charges 200.00 on top of your ring purchase)
they have great customer service we took my ring in the day before our wedding they guy notice that my ring was slightly turning yellow. they re polished it that night when it usually takes about a week if you were to go in there and ask for it done. they simply told me they wanted to do it so my ring is perfect for my perfect wedding
so i strongly recommend this company. good price. great rings couldn't go wrong with them
we went to almost every jeweler in town and Shane co was by far the best place to go.
they never sat there and pushed Read more...
we went to almost every jeweler in town and Shane co was by far the best place to go.
they never sat there and pushed nor harassed you for a purchase they educated us on what to look for in a diamond.
they have more of a variety of wedding bands then anyone in town they have the best warranty ( which by the way comes with the purchase no extra money for that unlike everyone else charges 200.00 on top of your ring purchase)
they have great customer service we took my ring in the day before our wedding they guy notice that my ring was slightly turning yellow. they re polished it that night when it usually takes about a week if you were to go in there and ask for it done. they simply told me they wanted to do it so my ring is perfect for my perfect wedding
so i strongly recommend this company. good price. great rings couldn't go wrong with them Read less
Services Used: Jewelry
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Caryn
Wedding:
7/28/2012
5.0/5.0
My husband and I purchased our wedding bands and my engagement ring from the Woodbury/Oakdale area Shane Co. The salespeople we talked with were very helpful and knowledgeable about the quality of the rings we looked at, as well as the benefits we would receive with their lifetime warranty. I would definitely recommend them (and have already recommended them!) to friends looking for their rings.
My husband and I purchased our wedding bands and my engagement ring from the Woodbury/Oakdale area Shane Co. The Read more...
My husband and I purchased our wedding bands and my engagement ring from the Woodbury/Oakdale area Shane Co. The salespeople we talked with were very helpful and knowledgeable about the quality of the rings we looked at, as well as the benefits we would receive with their lifetime warranty. I would definitely recommend them (and have already recommended them!) to friends looking for their rings. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
awesome people, good experience
awesome people, good experience
awesome people, good experience Read less
Services Used: Jewelry
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Kyle
Wedding:
7/28/2012
4.4/5.0
Great service, however we had to call to see that the rings were already in.
Great service, however we had to call to see that the rings were already in.
Great service, however we had to call to see that the rings were already in. Read less
Services Used: Jewelry
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Melanie
Wedding:
7/27/2012
4.3/5.0
Shane is a wonderful place to buy an engagement ring, if nothing else for the incredible service. They will re-rhodium for FREE, and also we get free re-sizings for life. I didn't realize until we purchased my husband's band from another jeweler, how valuable this benefit is. Shane is great!!
Shane is a wonderful place to buy an engagement ring, if nothing else for the incredible service. They will re-rhodium for Read more...
Shane is a wonderful place to buy an engagement ring, if nothing else for the incredible service. They will re-rhodium for FREE, and also we get free re-sizings for life. I didn't realize until we purchased my husband's band from another jeweler, how valuable this benefit is. Shane is great!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
From the very first time my fiance and I walked in we were offered help. Everyone was very nice and made us laugh. Our rings are perfect and were exactly what we were looking for.
From the very first time my fiance and I walked in we were offered help. Everyone was very nice and made us laugh. Our Read more...
From the very first time my fiance and I walked in we were offered help. Everyone was very nice and made us laugh. Our rings are perfect and were exactly what we were looking for. Read less
Services Used: Jewelry
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Meghan
Wedding:
7/21/2012
5.0/5.0
I really LOOOOOOOOOOOOVE the Shane Co. They give you more than you want for your money & listen to what you really want.... from where we live, it's a bit of a drive, but I loooooove them. They aren't pushy at all. We were there for like 3 hours to pick out my engagement ring, but they just let us hang out & showed us as many rings as we wanted. They really are a different place & that's a good thing!
I really LOOOOOOOOOOOOVE the Shane Co. They give you more than you want for your money & listen to what you really Read more...
I really LOOOOOOOOOOOOVE the Shane Co. They give you more than you want for your money & listen to what you really want.... from where we live, it's a bit of a drive, but I loooooove them. They aren't pushy at all. We were there for like 3 hours to pick out my engagement ring, but they just let us hang out & showed us as many rings as we wanted. They really are a different place & that's a good thing! Read less
Services Used: Jewelry
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Anonymous
Wedding:
7/21/2012
5.0/5.0
This is a great company! Always professional, always knowledgeable and helpful and never pushy! We bought our rings here and will definitely come back for other jewelry! Loved everything about them!
This is a great company! Always professional, always knowledgeable and helpful and never pushy! We bought our rings here Read more...
This is a great company! Always professional, always knowledgeable and helpful and never pushy! We bought our rings here and will definitely come back for other jewelry! Loved everything about them! Read less
Services Used: Jewelry
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Chelsi
Wedding:
7/7/2012
5.0/5.0
Oops! I wrote a review about the wrong ShaneCo!! They were SUPER helpful to me when I was picking out my ring! Not pushy, but helpful. My ring is perfect and I am very impressed with their service!
Oops! I wrote a review about the wrong ShaneCo!! They were SUPER helpful to me when I was picking out my ring! Not pushy, Read more...
Oops! I wrote a review about the wrong ShaneCo!! They were SUPER helpful to me when I was picking out my ring! Not pushy, but helpful. My ring is perfect and I am very impressed with their service! Read less
Services Used: Jewelry
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Susie
Wedding:
7/7/2012
5.0/5.0
Loved the selection and service at Shane Company. We bought our wedding bands here and they have provided us with excellent costumer service from the moment we stepped in the door. My fiancé also bought my engagement ring at the Georgia store. We just love Shane Company for their quality, prices, and service. We will be coming back!
Loved the selection and service at Shane Company. We bought our wedding bands here and they have provided us with Read more...
Loved the selection and service at Shane Company. We bought our wedding bands here and they have provided us with excellent costumer service from the moment we stepped in the door. My fiancé also bought my engagement ring at the Georgia store. We just love Shane Company for their quality, prices, and service. We will be coming back! Read less
Services Used: Jewelry
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Tina
Wedding:
7/7/2012
5.0/5.0
Good prices and service. I found my ring online before we went into the store.
Good prices and service. I found my ring online before we went into the store.
Good prices and service. I found my ring online before we went into the store. Read less
Services Used: Jewelry
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Pat
Wedding:
7/3/2012
5.0/5.0
We actually purchased my engagement ring several years prior to the wedding. When my husband wanted to upgrade my diamond for Christmas, we were happy to learn that the diamond had actually increased in value due to the cut. I was able to get a very beautiful replacement for the fraction of the cost because of Shane Co.'s exceptional upgrade/trade in program.
We actually purchased my engagement ring several years prior to the wedding. When my husband wanted to upgrade my diamond Read more...
We actually purchased my engagement ring several years prior to the wedding. When my husband wanted to upgrade my diamond for Christmas, we were happy to learn that the diamond had actually increased in value due to the cut. I was able to get a very beautiful replacement for the fraction of the cost because of Shane Co.'s exceptional upgrade/trade in program. Read less
Services Used: Jewelry
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Alex
Wedding:
7/2/2012
4.8/5.0
Shane Co was very helpful. The rings are beautiful but the biggest thing they did was special ordering my husband's ring. I had to take in his ring last minute to get a smaller size. Although traditional time for custom orders take 3-4 weeks they got it done in 2 weeks so I had it in time for the wedding. Products are great, warranties are great, and I can take the rings at any time to get them cleaned for free!
Shane Co was very helpful. The rings are beautiful but the biggest thing they did was special ordering my husband's ring. Read more...
Shane Co was very helpful. The rings are beautiful but the biggest thing they did was special ordering my husband's ring. I had to take in his ring last minute to get a smaller size. Although traditional time for custom orders take 3-4 weeks they got it done in 2 weeks so I had it in time for the wedding. Products are great, warranties are great, and I can take the rings at any time to get them cleaned for free! Read less
Services Used: Jewelry
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Jacqueline
Wedding:
7/1/2012
5.0/5.0
I initially stopped by Shane Co when looking at engagement rings. It was a very busy Saturday, but the salesperson still spent over an hour with me as I went looking from case to case. He taught me so much about all the different rings and diamonds and most importantly respected my budget. I left feeling really confident, but still curious to see what other jewellers in the area could offer me.

My next stop was Genesis Diamonds. I had such a positive experience at Shane Co that I just thought Genesis would treat me the same since they are supposedly the number one jeweller in Nashville. That was not the case at all! I walked around the cases and made notes of what rings I would like a closer look at. Then I waited and waited and waited. Finally I asked if I could get some assistance and was told someone would be with me shortly. That never happened. I walked out never being helped and never looking at any rings.

I then headed over to Jared's. All the workers there were really prompted to greet me and show me around. I went through their short diamond class and then started looking at rings. The salesperson was extremely pushy and trying to get me to buy rings way out of my budget. After looking at so many rings I had a really good idea of what I wanted and I was kept being shown rings that were the complete opposite. I didn't feel like I was being listened to at all. In the end I found a ring style I liked and went through the process of selecting a centerstone. The end result was an almost $5000 ring with diamond that was poor quality--even at a glance you could see that it was yellow. When I asked about getting a better quality centerstone, they said that with my budget of $5000 that was probably the best I could afford. I left there and they called a few times asking when my boyfriend would be coming in to buy the ring.

We ended up buying all our rings from Shane Co. I can't recommend them enough!
I initially stopped by Shane Co when looking at engagement rings. It was a very busy Saturday, but the salesperson still Read more...
I initially stopped by Shane Co when looking at engagement rings. It was a very busy Saturday, but the salesperson still spent over an hour with me as I went looking from case to case. He taught me so much about all the different rings and diamonds and most importantly respected my budget. I left feeling really confident, but still curious to see what other jewellers in the area could offer me.

My next stop was Genesis Diamonds. I had such a positive experience at Shane Co that I just thought Genesis would treat me the same since they are supposedly the number one jeweller in Nashville. That was not the case at all! I walked around the cases and made notes of what rings I would like a closer look at. Then I waited and waited and waited. Finally I asked if I could get some assistance and was told someone would be with me shortly. That never happened. I walked out never being helped and never looking at any rings.

I then headed over to Jared's. All the workers there were really prompted to greet me and show me around. I went through their short diamond class and then started looking at rings. The salesperson was extremely pushy and trying to get me to buy rings way out of my budget. After looking at so many rings I had a really good idea of what I wanted and I was kept being shown rings that were the complete opposite. I didn't feel like I was being listened to at all. In the end I found a ring style I liked and went through the process of selecting a centerstone. The end result was an almost $5000 ring with diamond that was poor quality--even at a glance you could see that it was yellow. When I asked about getting a better quality centerstone, they said that with my budget of $5000 that was probably the best I could afford. I left there and they called a few times asking when my boyfriend would be coming in to buy the ring.

We ended up buying all our rings from Shane Co. I can't recommend them enough! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great selection, great customer service, and fair value! Plus the peace of mind that comes with having your jewelry protected for life.
Great selection, great customer service, and fair value! Plus the peace of mind that comes with having your jewelry Read more...
Great selection, great customer service, and fair value! Plus the peace of mind that comes with having your jewelry protected for life. Read less
Services Used: Jewelry
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Ashley
Wedding:
6/30/2012
5.0/5.0
My husband told me that when he went to pick out my ring he loved how helpful and nice they were to him. He works outside all day and went in right after work looking a little muddy and they didn't ignore him or treat him differently like other places have been known to do. My ring is very beautiful. They have a great selection of rings and we went back for his and to pick out my wedding bands. Everyone that works there is very attentive and helpful. They are not pushy and they have the best selection of diamonds and prices that we have looked at.
My husband told me that when he went to pick out my ring he loved how helpful and nice they were to him. He works outside Read more...
My husband told me that when he went to pick out my ring he loved how helpful and nice they were to him. He works outside all day and went in right after work looking a little muddy and they didn't ignore him or treat him differently like other places have been known to do. My ring is very beautiful. They have a great selection of rings and we went back for his and to pick out my wedding bands. Everyone that works there is very attentive and helpful. They are not pushy and they have the best selection of diamonds and prices that we have looked at. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband got my engagement ring here and they we both got our wedding bands here as well. Shane co is great! They really take the time to educate their customers and explain the advantages/disadvantages of a certain metal or what to look for in a diamond. They also offer free cleaning and polishing!
My husband got my engagement ring here and they we both got our wedding bands here as well. Shane co is great! They really Read more...
My husband got my engagement ring here and they we both got our wedding bands here as well. Shane co is great! They really take the time to educate their customers and explain the advantages/disadvantages of a certain metal or what to look for in a diamond. They also offer free cleaning and polishing! Read less
Services Used: Jewelry
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Megan
Wedding:
6/29/2012
5.0/5.0
A great experience with them--always friendly, and you have a lifetime guarantee with your rings. Would definitely do business with them again.
A great experience with them--always friendly, and you have a lifetime guarantee with your rings. Would definitely do Read more...
A great experience with them--always friendly, and you have a lifetime guarantee with your rings. Would definitely do business with them again. Read less
Services Used: Jewelry
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Felicia
Wedding:
6/24/2012
5.0/5.0
Got my engagement ring, and wedding bands here. Very helpful and reasonably priced. Very happy with all rings.
Got my engagement ring, and wedding bands here. Very helpful and reasonably priced. Very happy with all rings.
Got my engagement ring, and wedding bands here. Very helpful and reasonably priced. Very happy with all rings. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
The staff at Shane Co. was courteous, helpful, knowledgeable and not pushy. The selection was excellent and I felt very satisfied with my options, even on a relatively tight budget.
The staff at Shane Co. was courteous, helpful, knowledgeable and not pushy. The selection was excellent and I felt very Read more...
The staff at Shane Co. was courteous, helpful, knowledgeable and not pushy. The selection was excellent and I felt very satisfied with my options, even on a relatively tight budget. Read less
Services Used: Jewelry
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Andy
Wedding:
6/22/2012
5.0/5.0
We bought our engagement ring and wedding bands here, and every time we walked in the door, the staff was very friendly and helpful. They have a big range of diamonds and rings, so you can definitely have a say in what you want your ring to look like. If you have a price range in mind, you will walk out with what you want in your price range. A lot of selection, so you will find whatever it is that you came to look for.
We bought our engagement ring and wedding bands here, and every time we walked in the door, the staff was very friendly Read more...
We bought our engagement ring and wedding bands here, and every time we walked in the door, the staff was very friendly and helpful. They have a big range of diamonds and rings, so you can definitely have a say in what you want your ring to look like. If you have a price range in mind, you will walk out with what you want in your price range. A lot of selection, so you will find whatever it is that you came to look for. Read less
Services Used: Jewelry
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Anonymous
Wedding:
6/22/2012
5.0/5.0
From the engagemen rng to the wedding ring plus gifts for family, this is the BEST jewelry store. They were very helpful in their recommendations. It is always a pleasure to shop there - we are always greatly welcomed.
From the engagemen rng to the wedding ring plus gifts for family, this is the BEST jewelry store. They were very helpful Read more...
From the engagemen rng to the wedding ring plus gifts for family, this is the BEST jewelry store. They were very helpful in their recommendations. It is always a pleasure to shop there - we are always greatly welcomed. Read less
Services Used: Jewelry
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Jeannette
Wedding:
6/16/2012
5.0/5.0
Awesome jewelry store. My engagement ring was from another jewelry store, which we had felt hassled to get the ring at that time. Then having to deal with a credit card fromthis other company with interest Ugh! We decided to go to Shane Co. for our wedding bands. The sales persons we so nice and did not hassle us. Because of this we tried on so many wedding bands and probably drove the girl that was helping us crazy but we actually had fun and found our bands that we were both extremely happy with. Payments were easy on their layway program no hidden fees. We will definatley be back for our jewelry in the future!
Awesome jewelry store. My engagement ring was from another jewelry store, which we had felt hassled to get the ring at Read more...
Awesome jewelry store. My engagement ring was from another jewelry store, which we had felt hassled to get the ring at that time. Then having to deal with a credit card fromthis other company with interest Ugh! We decided to go to Shane Co. for our wedding bands. The sales persons we so nice and did not hassle us. Because of this we tried on so many wedding bands and probably drove the girl that was helping us crazy but we actually had fun and found our bands that we were both extremely happy with. Payments were easy on their layway program no hidden fees. We will definatley be back for our jewelry in the future! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
They did a beautiful job with our rings! Lifetime guarantees, free cleanings, inexpensive engraving and free re-dippings on white gold. Fabulous!!!
They did a beautiful job with our rings! Lifetime guarantees, free cleanings, inexpensive engraving and free re-dippings Read more...
They did a beautiful job with our rings! Lifetime guarantees, free cleanings, inexpensive engraving and free re-dippings on white gold. Fabulous!!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago