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Shane Co.

Serving Worldwide
CONTACT US
CONTACT US

LOCATION

Serving Worldwide, US

PHONE

866-467-4263

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Loose Diamonds l Engagement Rings l Wedding Sets l Wedding Rings l Bridal Party Gifts l Design Your Own Ring
Get a larger, more beautiful diamond for your money, backed by our Free... Read more
Loose Diamonds l Engagement Rings l Wedding Sets l Wedding Rings l Bridal Party Gifts l Design Your Own Ring
Get a larger, more beautiful diamond for your money, backed by our Free Lifetime Warranty and four generations of the Shane family’s commitment to total customer satisfaction.

Shane Co. is a direct diamond importer specializing in loose diamonds, engagement rings, women’s wedding rings, men’s wedding rings, and wedding sets in gold and platinum, and in fashion jewelry with diamonds, natural rubies, natural sapphires, and cultured pearls.




Direct Diamond Importer Prices
Since its founding in 1971, Shane Co. has purchased our diamonds directly from the diamond cutters, eliminating the middleman, and passing the savings on to our customers.

No Add-on Fees
When you buy from Shane Co. there are no add-on fees of any kind. Ever. Most other jewelers charge for everything, including setting the diamond, sizing the rings, and for their maintenance agreement.












Free Lifetime Warranty
Your engagement ring, including the diamond and the setting, are protected for life at no charge.

Superior Upgrade Policy
For any Shane Co. diamond you have mounted in a ring, you will receive the full value that you paid as credit toward the purchase of any other diamond of greater value. All that is required is a minimum of a one dollar increase. Most other jewelers make you spend double.





Hand-selected Diamonds
Every diamond is hand-selected one at a time for its superb cut and exceptional sparkle. We have long-standing relationships with the diamond cutters and pay them cash, so they give us the first pick of their best diamonds.

A Thousand Rings & Thousands of Diamonds
We have a thousand engagement rings and wedding rings to choose from and thousands of loose diamonds, including round, princess cut, and all of the fancy shapes.

Unique & Exclusive Styles
Our outstanding reputation in the jewelry industry allows us to negotiate exclusive rights to many engagement and wedding ring styles. We also have our own design and manufacturing center where we create an ever-changing selection of unique styles available only at Shane Co.






• Free Lifetime Warranty
• Free Ring Sizing
• Setting the Diamond at No Charge
• Free FedEx Shipping
• Free Gift Packaging
• Free Certified Appraisal
• Free Layaway Service
• 60-day Unconditional Refund or Exchange Guarantee
• Non-commissioned salespeople








PHOENIX, ARIZONA
7144 East Acoma Drive
Scottsdale, AZ 85254
480-348-5700


ATLANTA, GEORGIA
10885 Haynes Bridge Road
Alpharetta, GA 30022
678-393-0701

MINNEAPOLIS/
ST. PAUL, MINNESOTA
11300 Wayzata Blvd., Suite A
Minnetonka, MN 55305
952-546-2900

SACRAMENTO, CALIFORNIA
366 N. Sunrise Avenue
Roseville, CA 95661
916-783-3500

3300 Steve Reynolds Blvd.
Duluth, GA 30096
770-623-3660

8404 Tamarack Village
Woodbury, MN 55125
651-702-9900

SAN FRANCISCO
BAY AREA, CALIFORNIA
21255 Stevens Creek Blvd.
Cupertino, CA 95014
408-446-3300

735 Ernest W Barrett Pkwy NW
Kennesaw, GA 30144
678-355-1144

PORTLAND, OREGON
9730 SW Cascade Ave
Tigard, OR 97223
503-598-7900

690 Concar Drive
San Mateo, CA 94402
650-570-7333

INDIANAPOLIS, INDIANA
8111 E. 96th Street
Indianapolis, IN 46256
317-841-3000

NASHVILLE, TENNESSEE
3006 Mallory Lane
Franklin, TN 37067
615-503-9647

2530 N. Main Street
Walnut Creek, CA 94597
925-935-6600

KANSAS CITY, KANSAS
7300 West 135th Street, Bldg 35
Overland Park, KS 66213
913-402-5800

SALT LAKE CITY, UTAH
7182 S. State Street
Midvale, UT 84047
801-568-9500

DENVER, COLORADO
9790 E. Arapahoe Road
Greenwood Village, CO 80112
303-799-4700

LOUISVILLE, KENTUCKY
2515 Hurstbourne Gem Ln
Louisville, KY 40220
502-491-9222

SEATTLE, WASHINGTON
18833 28th Avenue West
Lynnwood, WA 98036
425-774-8400

6550 West 104th Avenue
Westminster, CO 80020
303-460-8200

ST. LOUIS, MISSOURI
9643 Olive Blvd.
Olivette, MO 63132
314-968-9700

























































What kind of bridal jewelry do you offer?
Loose Diamonds, Engagement Rings, Wedding Rings, Wedding Sets

Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Shane Co. offers full-service in-house jewelry maintenance including ring sizing. It may take from one to three days for sizing.

Do you offer stone upgrades if I purchase my original stones with you?
Yes. For any Shane Co. diamond you have mounted in a ring, as well as any stud earrings or solitaire pendants you purchase, you will receive the full value that you paid as credit toward the purchase of any other diamond of greater value. All that is required is a minimum of a one dollar increase. See our complete Upgrade Policy.

Do you offer a payment plan?
Yes. Shane Co. offers a free layaway service with full return policy rights, no restocking fee, no contract and no interest charges. You can also apply for the Shane Co. card with available special terms financing. Read less
Jewelry

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Designer Accessories, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.8
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.7/5.0
4.8/5.0
Sort by
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Anonymous
Wedding:
[Private]
5.0/5.0
Wouldn't go anywhere else! Friendly no pressure staff, great value and warranty.
Services Used: Jewelry, Unique Services
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Anonymous
Wedding:
[Private]
5.0/5.0
My fiance and I went there to look for my engagement ring (he went back after and bought the ring without me there so that way it still a little bit of a surprise.) They were very helpful and willing to educate us on the different grades of diamonds. They allowed me to try on several different rings and were very helpful throughout the whole process. They never seemed put out even though we were not even buying the ring that day. He even brought in my heirloom diamond and they were willing to put it in any band of his choice. They now offer free cleanings for life and they check all the fittings on it. They also have very good prices. I absolutely love my engagement ring and have been looking for our wedding bands their. They will be my main jeweler from now on.
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
I can't say enough about Shane Co and its incredible employees. We found that my husband's ring didn't fit properly one month before our wedding and Shane Co, despite the fact that the return period was expired, exchanged his ring for one that fit perfectly. I was so worried it was going to be a problem and they made it stress-free. We will be customers for life!
Services Used: Jewelry
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Alyssa
Wedding:
4/3/2015
5.0/5.0
We purchased my ring and my fiance's ring at the Scottsdale location over a year ago. Everyone there is extremely professional and knowledgeable. We will go back soon and purchase my band. I know we receive quality at a great price. You also can't beat their insurance policy that is free. Thank you!
Services Used: Jewelry
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Katie
Wedding:
12/6/2014
4.2/5.0
My fiance and I bought my engagement ring and our wedding bands from Shane Co after visiting a few other stores. Shane Co did not have a huge selection compared to some other places, but they had the ring I wanted for a pretty good price. On our first visit- when I picked out my engagement ring- the salespeople were very friendly and helpful. However, when we went to pick out our wedding bands the salesman sold my fiance a ring that was one size too large, since we were months away from the wedding, telling us that we should just come back closer to the wedding to have it resized. But, he also said that if it needed resized more than one size, they would have to cut the ring. It was brand new, so we wanted it to fit perfectly to begin with, rather than start off with a mark from resizing it.

They have a 60 day return policy, so we went back and had them order the correct size. It was fine, and we do love the ring, but it was just an extra hassle.
Services Used: Jewelry
Shane Co. responded with the following comments:

Hello Katie and thanks so much for taking the time to provide a review on your experience. We're sorry to hear about the extra hassle caused by your initial wedding band purchase. We'd love to have the store's management team follow up with you, if you would please send your contact information and mention the store location you visited to Social@ShaneCo.com.

Again, thank you very much for your candid review and we wish you all the best with your upcoming wedding.

- Shane Co.
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Anonymous
Wedding:
[Private]
5.0/5.0
I absolutely love my ring! Shane Co. helped my fiance pick it out all on his own and it is beautiful. The only complaint I have is that some of the tiny diamonds have fallen out when it has been sized/cleaned. However, Shane Co. has done everything they can to be accommodating and has fixed it flawlessly. I have worked with several different employees here, all of which have been professional, kind, and helpful.
Services Used: Jewelry
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Katie
Wedding:
10/18/2014
4.9/5.0
Everyone at Shane Co. was great! We went to two different locations to pick out our rings because of moving between the engagement and the wedding and both experiences were wonderful. Very attentive, they searched all over the store to find me the ring I wanted to try on that I had found online, and there was no pressure to buy. I'll definitely shop with them again in the future.
Services Used: Jewelry
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Shannon
Wedding:
10/11/2014
5.0/5.0
This company has so many different designs to choose from. They are all very patient while you try on and contemplate this big purchase. They will go out of their way to help you out and they always offer to clean your ring so that it shines just like the day you got it :-) I highly recommend checking them out!
Services Used: Jewelry
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Private User
Wedding:
10/10/2014
5.0/5.0
We love Shane Company and get all our jewelry here. We bought both my wedding set and his wedding band here. Incredible service, great warranty, friendly/knowledgeable staff, and amazing jewelry! I love my rings, but I'm shocked how often complete strangers stop me to comment on my rings! The staff is completely cool with me stopping by to have them cleaned and shined and always checks my other jewelry for me. We won't go with another jeweler again!
Services Used: Jewelry
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Rosebud27
Wedding:
10/4/2014
4.1/5.0
The service when my fiancé and I started looking for rings was amazing. Bonnie made us feel very comfortable and helped us narrow down our options. I love my wedding band and engagement band. My only down fall was that my ring broke quickly because it was a very weak design and the crown broke off.
Services Used: Jewelry
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Jenna
Wedding:
9/6/2014
4.8/5.0
I love going to the Shane Co. for their great service and beautiful rings. I really do think that they stand by their word of providing the best service and high quality jewellery. The very best thing that I like about the Shane Co. is the complementary warranty that they offer with all of their jewellery. I don't think there is anything I will have to worry about with my ring in the future because of all the services that are provided to their customers. I always get compliments on my engagement ring and even a few have said they wished they went to the Shane Company rather than a competitor. Best by far!
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
We bought my fiance's wedding band at Shane Co. We went in on a whim and he came out with an amazing ring that he really loved. The sales associates were very helpful, and let both of us try on numerous rings. They seemed to trust us and want our business, but did not pressure us to buy. We were both very happy with the service and the price we paid for the ring.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you for the review! We're so happy you chose us to be a part of your love story.
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Angela
Wedding:
8/16/2014
4.7/5.0
Great product, Friendly service. would recommend to anyone.
Services Used: Jewelry, Unique Services
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Ashley
Wedding:
8/3/2014
5.0/5.0
I cannot say enough good things about Shane Co. My ring is fabulous and so unique! The sales team does not work on commission, so they actually listen to you and your wants vs. needs. I've gone back multiple times to get my ring cleaned and they are always so friendly and professional. All their rings come with lifetime warranties including DIAMOND REPLACEMENT, cleanings, rhodium re-plating, sizing, etc. It's an unbelievable value. I highly recommend.
Services Used: Jewelry
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Jamie
Wedding:
8/1/2014
5.0/5.0
Love how this company is not based on commission. There was no hassle and no pressure. I went and bought our wedding bands here and they cleaned my engagement ring while I waited (didn't even purchase that there).
Services Used: Jewelry
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Corey
Wedding:
7/26/2014
5.0/5.0
Very helpful staff. Had a great variety of rings. Even had a wide variety of bands that fit my engagement ring.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Very helpful in finding the perfect ring. My fiancé had so much help. Each time I've been in, they have helped me
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co was incredibly helpful in our shopping experience. We were still simply shopping around, and we're not planning on purchasing a ring yet, but they were willing to transfer several styles of rings to this location, and place them all on hold for us. We ended up falling in love with one style and made the purchase and they were incredibly helpful for the purchasing as well.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I truly like the Shane Co. The staff are professional and well knowledgeable about the their inventory and the jewelry and metals in general. I did not feel pressured to buy and they worked with me and handlin my budget. Top notch all the way.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co was wonderful! My fiance visited the MO location, and they were fantastic. I went with him to get my ring resized, and they were incredibly welcoming and great to work with. We have ordered our wedding bands from them as well, and they were delivered in a timely manner. We would recommend them to anyone looking for a professional jeweler who cares about its customers.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.2/5.0
Over all I love my engagement ring and wedding band. They really take the time to educate you on the diamonds and help you understand which diamonds are the best fit for you. However, my fiance felt as if he was pushed into selecting a diamond he wasn't necessary happy with so we ended up getting our diamond else where and having it placed in the Shane Co setting. Overall I would recommend it to others as they have beautiful, unique settings.
Services Used: Jewelry
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Staci
Wedding:
6/29/2014
4.4/5.0
We bought my ring here about five months before my fiance proposed. He was in Oregon for a few months for work and decided to make the purchase before coming back to AZ to save on the sales tax.
I am so happy with my ring. It originally came in white gold but we asked if they could make it in platinum. They were super helpful in finding out if my ring could be remade and I ended up getting it in platinum.
Shane Co also offers a free lifetime warranty that covers your ring. All you have to do is take it in every six months for its free inspections to keep the warranty active. They also will clean it for you after they inspect it.
I highly recommend!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Co. is the best! I love that their designs are unique and they only make a certain amount of each so that you don't have the same ring as everyone else. Everyone I have worked with at the store has been fabulous- helpful, friendly, and doesn't rush or push you. They don't work on commission which definitely shows! They bend over backwards to wait on you hand & foot.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The employees are very helpful with all our questions. We love the verity of rings. And the selection of stones is amazing. We will always shop here.
Services Used: Jewelry
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amberjeffvadas
Wedding:
6/27/2014
5.0/5.0
I thought that Shane co made it very easy to select and purchase the ring of my dreams. The sales person who helped us was also very polite which eased the stress!
Services Used: Jewelry
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Laura
Wedding:
6/21/2014
5.0/5.0
We are so pleased to have shopped and chosen Shane co. for our jewerly!

Unlike other jewelry shops, we didn't feel pushed to buy at all. We are still getting calls from other stores!
The personal was unbelievably polite and educated, they educated us about buying the best diamond for our budget and priorities. They didn't try to rip us off and sell us the more expensive one.

I recommend this place to anyone looking for jewelry!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.5/5.0
Great selection on woman's rings! For guys, it has a lot but not the styles we were looking for. Both purchases were a great value and I highly recommend them for anyone's budget.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Easy to work with and very accomodating to work within your budget.
Services Used: Jewelry
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Peter
Wedding:
6/14/2014
5.0/5.0
WOW! AND I REALLY MEAN WOW WHEN I SAY WOW! SUCH SERVICE! MUCH EXCELLENCE! WOW! WOW! I LOVE THE SHANE COMPANY. ACROSS THE STREET FROM THE WASHINGTON SQUARE MALL OFF OF HIGHWAY 217. OPEN WEEKDAYS TILL 8. SATURDAY AND SUNDAY TILL 5. ONLINE, AT SHANECO.COM
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love my engagement ring and wedding band from Shane Co. The service is excellent every time I go in there and they go out of their way to get what you want. I had seen a wedding band online that they didn't have in stock and they ordered it in for me to try on without charge.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
We enjoyed the flexibility of being able to select both an engagement band and the particular diamond that would go into it. It allowed us to create a custom ring in a custom price range.
Services Used: Jewelry
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Jennifer
Wedding:
5/31/2014
5.0/5.0
We absolutely love our rings. All employees are knowledgeable and take time to ensure their customers are educated about what they are purchasing.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.5/5.0
Great warranty and no pressure to buy.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane & Co was amazing! They worked with us to find the perfect engangement style ring and also our wedding bands. I LOVE my ring and I love my fiancee for going to Shane!
Services Used: Jewelry
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Private User
Wedding:
5/17/2014
5.0/5.0
Shane Co. has a reputation in town and they certainly go out of their way to make sure they live up to it. Shane Co. provides not only engagement rings but wedding bands, and fashion jewelry. They offer in house adjustments and cleanings. They are also the only Jeweler in KY who protects their rings no matter what happens to them
Services Used: Jewelry
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Victoria
Wedding:
5/17/2014
0.0/5.0
today is August 15th went into your store on Church ranch on highway 36 about 1 o'clock waiting for 20 minutes not one woman approached me I don't know if it's because I'm a minority but she sure helped everybody else and I have been in there walking around waiting to purchase a wedding down for my fiance for our wedding I will never return to a shake company ever again
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The staff at Shane Co is always a pleasure to deal with. Always friendly.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I could not be happier with my ring or the service at Shane Co. They are always pleasant, don't work off commission, have the BEST, free ring insurance, and offer free cleanings. I get compliments often on my ring and have yet to see another person with it.
Services Used: Jewelry
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Private User
Wedding:
5/16/2014
5.0/5.0
After dealing with Jared's for my engagement ring, we decided to buy our wedding bands at Shane Co. What a great decision! The selection was great, even for my engagement ring that has a curve to it. The staff were friendly and helpful without being pushy, which is a general pet peeve of mine in jewelry shops.
Services Used: Jewelry
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Stacy & Aaron
Wedding:
5/16/2014
5.0/5.0
If you are looking for any kind of jewelry go here the service out of this world!!!
Services Used: Jewelry
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Treise
Wedding:
5/10/2014
5.0/5.0
Great service!! Spent a lot of time with my fiancé picking out the right diamond for my engagement ring. Also purchased our bands from here, they were ready within the week of purchasing! Will go back from more jewelry!!!
Services Used: Jewelry
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leslie
Wedding:
5/10/2014
4.9/5.0
We used Shane Co. for our engagement ring and wedding bands purchases. They have good pricing and selection. My engagement ring was a customized design and they created exactly what I wanted, all while staying close to our budget. We also had the men's wedding band customized from the original design, which turned out perfectly. Highly recommend Shane Co. for your wedding and other jewelry needs.
Services Used: Jewelry
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Private User
Wedding:
5/3/2014
3.7/5.0
The sales associates were wonderful. They were so polite and helpful. I found my dream ring on the first visit. Shane Co. was much more helpful and inviting that the other dealer we visited. The associate took the time to educate us as well. Unfortunately they sized my ring wrong, very wrong. The jeweler left off the 3/4 mark and made it a size 4! When my fiancé went to propose, the ring would not slide on my finger. Talk about ruining a perfect moment. We returned the ring and were told it would take 4 days to correct. I flipped and was promised it would be ready in 24 hrs. When we went back to pick it up, the inside of the bad had some ridged areas. The lady at the checkout tried to say it was from wear and tear and was normal. I then informed her I had never had the opportunity to wear the ring due to the sizing issue. I was then told it would be another 2 days to correct. I flipped out again and they then had the ring ready the same day. What a nightmare with the sizing but the sales process was great up until that point.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review, although it's obviously problematic as we would never want you to be unhappy with your Shane Co. experience. We would love to have the store's management team follow up with you, if you would please send your phone or email address to Social@ShaneCo.com.
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Anonymous
Wedding:
Recently Married
4.5/5.0
very professional and helpful. i have gone back several times to ask questions and get my ring cleaned--i love it
Services Used: Jewelry
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Sara
Wedding:
4/26/2014
5.0/5.0
We have been extremely pleased with our wedding rings. Our bands both had to be returned and the process was very easy. Everyone we worked with over the phone was helpful and pleasant. We love our rings!!
Services Used: Jewelry
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Esther
Wedding:
4/19/2014
5.0/5.0
I got both my engagement ring and wedding ring through Shane Co.

Engagement ring was purchased at first online, but we returned it for a new one at the Cupertino location. It was re-sized in Walnut Creek.

Wedding ring was purchased online, and both rings received cleaning and inspection at the Walnut Creek location.

I grew up listening to Shane Co. ads on the radio, and I always thought it was such a scam or had to be the most expensive if they always had to advertise. But when it came my turn to get rings, I looked all over and found that they were the MOST affordable and the LEAST pushy. The salespeople on the floor are all incredibly nice and knowledgeable, and make every effort to make you feel comfortable.

I attended a Yelp event at the Walnut Creek Shane Co. and met a lot of the staff, who still recognize me when I drop in, and I share restaurant suggestions with them!

Highly recommend sticking with a well-established and long-standing company like Shane Co. Free resizing for life as long as you get your rings cleaned and inspected (free) every 6 months.
Services Used: Jewelry
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Phillip
Wedding:
4/19/2014
5.0/5.0
I went to at least a dozen jewelers in my search for the perfect engagement ring, the first place I stopped in at was Shane Co in Kennesaw where I fell in love with a platinum classic/antique setting (unmounted). The next several weeks were spent fruitlessly trying to find a ring to compare with it, the more I looked the more I found that this was the perfect ring for my fiancé. After finding a diamond to go with it they took 3 days to mount it and get it ready. I want to give a big shout out to Chaz, Katharine and especially the Assistant Manager Patty who all bent over backwards to provide us with such a fantastic experience. I highly recommend you talk to them when shopping for an engagement ring. My fiancé and I already know that we will not even bother looking anywhere else for our wedding bands. Thanks guys for going above and beyond on such a special day!!
Services Used: Jewelry
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Private User
Wedding:
4/13/2014
5.0/5.0
Shane Company is amazing! You can't beat their customer service or the quality they offer.
Services Used: Jewelry
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Kristine
Wedding:
4/11/2014
5.0/5.0
Shane Company has a huge selection of the most beautiful diamonds and wedding bands. The staff are extremely knowledgeable, truthful and helpful. My fiancé could not say enough good things about his engagement ring buying process. The lifetime warranty is just one of the many reasons that drew him to this company. Having just purchased our wedding bands from there, I personally do not have one negative thing to say about the experience. I will 100% use Shane Company in the future.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
They were great! They do not work off commission so we never felt pressured. We found my ring the same day we went in and left with it that day.
Services Used: Jewelry
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Private User
Wedding:
4/5/2014
5.0/5.0
Beautiful wedding band--they had a lot of patience trying to accomodate my husband's needs.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I got my wedding earrings from Shane Co. Both my MOH and I had a great experience with them and I love our jewelry! :) <3
Services Used: Jewelry
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Samantha
Wedding:
3/23/2014
5.0/5.0
My fiancé bought my ring there and it's perfect. I had to have it sized and also thought a stone was loose and everytime I have been in, they were wonderful and helped me quickly!!
Services Used: Jewelry
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Leah
Wedding:
3/21/2014
5.0/5.0
Amazing staff at this location. Even though there is a Shane Co closer to my house, I made the drive to this one because the staff was amazingly friendly and knowledgeable. They did everything in a timely manner and were very accommodating!
Services Used: Jewelry
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Cindy
Wedding:
3/10/2014
5.0/5.0
Ordered my wedding band online since their location was a bit of a drive. Prompt shipping, beautiful quality, and included lifetime warranty which is rare with major jewelers.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.4/5.0
My fiance and I found my wedding set at Shane Co. They were great at working with us to go through many choices and ultimately find the perfect set. The warranty could not be beat by the other jewelers we had visited. We loved my set so much, that it was an absolute must to return to purchase his wedding ring.
Services Used: Jewelry
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yesenia
Wedding:
2/15/2014
5.0/5.0
My fiance went to Shane Co! He took me in to "preview" some rings so he would have an idea of what I liked best. Then I did my homework on Shaneco.com and sent him my top 5 choices. From there he was able to pick out the setting and the perfect saphire for my engagement/wedding set. Financing was wonderful as my fiance was able to pay off the ring in 6 months without interest. I've taken my ring in twice now for its' regular cleaning, and will have it soddered in the next couple days. They are always helpful when I come in :)
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great team of people! Rings are great.. bought my fiances wedding band here and i am so ahppy with it
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great! My ring is absolutely beautiful. My fiance got the Insurance package with Shane and Co, which ensures replacement on ANY lost diamond if we continue to have it cleaned every 6 months. Great deal! Great company!
Services Used: Jewelry
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Katie
Wedding:
1/4/2014
5.0/5.0
I had a great experience with Shane Company. My boyfriend and I went to look at rings together before we got engaged, and they had a much larger selection to choose from than the other stores we had gone to. The best part was that I never felt rushed and my boyfriend didn't feel pressured. Esther worked with us, and she knew her stuff and was very helpful. Overall, a great experience and I absolutely love my ring!!
Services Used: Jewelry
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Christina
Wedding:
12/28/2013
5.0/5.0
Shane Co is awesome and made sure to get my engagement ring and band cleaned and polished in a timely manner! I love their service and will continue to get jewelry from them
Services Used: Jewelry
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CaseyMR1
Wedding:
12/28/2013
5.0/5.0
Beautiful rings and excellent services, what more could you want?
Services Used: Jewelry
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Jade
Wedding:
12/22/2013
5.0/5.0
Shane Co had an amazing selection of rings and stones, and the staff was very knowledgeable of their products.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great and they don't work on commission
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
Great service and selection! We love our gorgeous wedding rings and lifetime warranty.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Shane Company has been just wonderful to work with and made ring shopping stress free for my husband and I. We really enjoy the service and attention we receive at Shane Co.!

Highly, highly recommend Shane Co.!!!
Services Used: Jewelry
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Samantha
Wedding:
12/14/2013
5.0/5.0
The value was very good, and the shine and color are outstanding. The free lifetime warranty, upgrades, and cleaning/repair are a huge addition. I would highly recommend them to anyone looking to get a ring.
Services Used: Jewelry
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Keighla
Wedding:
12/13/2013
4.8/5.0
We got my wedding band here and absolutely love it! My e-ring is an heirloom ring and Esther helped find a band that went with my 97-year-old setting and stone. It's beautiful. We did go to quite a few other places before visiting Shane Company and couldn't have been more pleased. Their prices are lower and the quality is great. They were cleaning my husband's ring, which is also and heirloom, and one of the diamonds in his ring fell out in the cleaner (obviously it was loose) rather than make us pay to reset it, they fixed it at no cost since it happened in their cleaner. Had it fallen out anywhere else not only would we have likely lost the stone, but would have had to pay for it. We were impressed.
Services Used: Unique Services
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Sheri
Wedding:
12/7/2013
5.0/5.0
My fiance and I purchased my engagement & wedding ring as a set from Shane Company. We were not familiar with the ring shopping and had stopped at one other store before heading to Shane Company that left us a bit confused about the process.

That completely changed as we stepped foot into Shane Company- they explained beforehand how we were going to select a place setting first and then work our way up to selecting a diamond/stone. It was almost overwhelming after the first few cases since they have such a huge selection, but our salesman listened to what I would/wouldn't like down to the engraved detail work on the side of the ring and stepped away for a brief moment only to return with EXACTLY what I was hoping for. He then paired us with another employee to explain and assist us with selecting the diamond(s). My fiance went from a guy who was initially stand offish about knowing what to look for to being intrigued at reviewing the diamonds with the lope to select the perfect diamond for me.
We ended up closing down the store and even though it was past closing time they still offered to set the diamond so we could leave the store with our purchase that night at no additional charge!

The experience was more than either of us could have hoped for. I got my dream ring(s) within our budget which would not have been the case had we gone elsewhere.
Services Used: Jewelry
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Meredith
Wedding:
11/29/2013
5.0/5.0
My now husband and I shopped around for rings. They have the best quality and prices around. You do not have to buy an additional care package for your rings as it is included with your purchase: sizing, re-rhodium, loss of precious jewels, etc...

I love my rings so much!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Both my engagement and wedding rings are from Shane Co. I LOVE that the sales people are not commission based and do not pressure you into buying anything beyond your price range. I come in every few months to get my ring cleaned as well and have never been pitched to about upgrading or buying anything else.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiancé came in to purchase my engagement ring and he was on a serious time crunch. The associates were so helpful got exactly what he was looking for and in a short notice! We will be purchasing our wedding bands there!!
Services Used: Jewelry
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Jenn
Wedding:
11/22/2013
5.0/5.0
Never felt any pressure to buy anything. They took about 1 hour with us to find the perfect ring for me. They even ordered in my fiance's ring in his size since he wanted Titanium it cant be sized in the store. HUGE SELECTIONS
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.8/5.0
Shane Co worked very hard to make sure the stone we picked from a separate vendor would be successfully mounted onto the setting we wanted
Services Used: Jewelry
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Jeremy
Wedding:
11/10/2013
1.5/5.0
Value – Albeit my initial request for a higher quality diamond, I was shown a 0.9 ct, G color, I1 clarity diamond. The asking price was $4,200. Do I need to go any further? As I continued to research, I realized this diamond most likely was not cut to a mentionable grade because given its weight, it “showed” as a much larger diamond than it really was. I know now that this was at the expense of a very shallow cut. The sales rep could not answer questions about the diamond because it was not AGI, AGS, IGI or EGL graded. She did not have a report and could not comment regarding the craftsmanship, polish, symmetry, table %, depth % or even length and width. I am not suggesting that the largest privately-held retailer of diamonds in the United States should have all of their diamonds graded out-of-house (all grading is subjective and that would cost more), but the sales rep should be equipped to answer my basic questions.
Integrity –The sales reps are pushy. They say things like, “this most likely won’t be here in three days” or “I can’t promise how long this will be here” or "You are thinking about it too much." I also noticed they keep most of their diamonds filed away where you cannot see them. I was not able to compare the diamonds to one another. Again, if diamonds are graded in-house and they truly use the same standards as GIA, where's detailed report outlining all the important characteristics of the diamond? They will tell you that you shouldn’t just consider the 4 C’s, but if they truly believe this and want to maintain complete transparency and objectivity, they should provide a report, not just specifics about color and clarity. Also, keep in mind they filed chapter 11 bankruptcy in 2009 and only recently emerged at the end of 2010. Anytime they say “lifetime” anything, consider it a maybe. There is no guarantee.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I am writing to thank Shane Co. and your staff for making my experience the easiest and most comfortable. I am very happy with the service I received from Joseph Burke, and the selection I made. I'm sure my girlfriend will be amazed too. Completely satisfied with my decision. The best value for my money.


Thank you,


Adam J.
Services Used: Jewelry
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Crystal
Wedding:
11/9/2013
5.0/5.0
My husband purchased an absolutely beautiful engagement ring from Shane Co. Their customer service cannot be compared to anybody else. I can clean and inspect my ring at anytime. They replated the silver on my ring prior to the wedding and it looked amazing!

The biggest bonus. I custom ordered a wedding band, meaning i couldn't return it. Once it was created in my size, I got it and I didn't like it. I went back to Shane and I said I needed help because I didn't like it and my wedding was in 2 weeks! They helped me find the perfect ring and they did restock the custom order and refunded my money. I now have a wedding band and ring I LOVE!!! I will make any major jewelry purchases in the future from them, and them alone. The service is incredible!!

I have recommended and I will continue to recommend Shane Co.!
Services Used: Jewelry
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Private User
Wedding:
11/3/2013
5.0/5.0
Amazing!!! I love my ring, I love my husbands ring! If you go in once and work with someone they will remember you. I have been in a few times and everyone remembers me or my husband.
Services Used: Jewelry
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Brooks
Wedding:
11/2/2013
4.8/5.0
Brian was the sales guy who sold my husband my engagement ring. The first stone he bought he saw a flaw after staring at it hard, waiting for me to get home. He called Brian and switched it out easy. Brian was new to Colorado and so were we. He took a chance and said after I said yes, we should all hang out. Long story short... Brian gave one of the best toasts at our wedding a year later.

Amanda was our sales girl when we went in to pick out our wedding bands. She was very helpful in listening to what I pictured I wanted and also helped me keep the sentimental meaning of my engagement ring, after I found my band vision didn't fit with my engagement setting. Just yesterday, 4 months after our wedding, my husband and I were by the store and stopped to get our rings cleaned. While looking around, He asked me if I still loved my ring as much as when we picked it out. YES! Of course there are other beautiful rings I could wish to own too, but nothing beats this one's beauty and meaning. Thanks friendly staff at Shane CO!!
Services Used: Jewelry
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Nicole
Wedding:
11/1/2013
5.0/5.0
We came in with an engagement ring from a small jeweler in New York and the desire to complement it in my fiance's wedding band. My fiance had some very specific things that he wanted and it had been difficult to find anything to fit his desires.The man that helped us ran all over the shop looking for options for us and our price range. In the end we had one delivered to the store and it was perfect! We ended up finding my wedding band there as well. The best part is that they guarantee their rings for life.
Services Used: Jewelry
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Private User
Wedding:
11/1/2013
5.0/5.0
I loved my ring from shane co and so did my husband! We will definitely do all of our jewelry shopping here! Everyone was so helpful!
Services Used: Jewelry
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Kathleen
Wedding:
10/30/2013
5.0/5.0
Got the Engagement ring and both wedding bands from them.

When picking out the Engagement ring I looked at several other stores first, and I have to say the commercials were true. I went in a few days before I intended to buy the ring to get a feel for the selection and price range and everybody was friendly and attentive even after I said I was not buying anything that day. I went back two days later with money and let the salesman know my budget, after a little talk he decided I should look at the ring before the diamond and helped pick out a ring my wife loves, he then went over how diamonds are classified and showed me examples of different cuts, karats, colors and clarities. I picked out a nice sparkly stone and got a better ring then I expected for my budget, under my budget. We have brought it in a few times for cleaning and the recommend check ups and everybody is always great.
Picking out the wedding bands was just as easy and again the salesman was very friendly and patient.
Services Used: Jewelry
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Nikki
Wedding:
10/25/2013
5.0/5.0
My husband and I did a lot of shopping around before finally choosing Shane Co to the the place we bought both of our rings. Their staff is so professional and didnt pressure us to purchase unless we were ready. They have been great with every need we have had. Their selection is also much better then any other we saw.
Services Used: Jewelry
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Angela
Wedding:
10/19/2013
4.2/5.0
This is where I purchased my finace's ring. They were friendly and found a ring in minutes that fit what I wanted and in my price range.
Services Used: Jewelry
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Tiffany
Wedding:
10/19/2013
5.0/5.0
The jewelers at Shane Co. are so awesome! They are very professional and really know their products. I have never learned so much about something in one visit as I did there. We got mine and my fiancee's engagement/wedding bands there.

I recommend Shane Co. to everyone. Their service and quality exceeds that of other jewelers I visited while looking at wedding/engagement bands.

Thank you!

Tiff & Nick
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The Shane Company was amazing. We ordered our rings online and shipping was very quick. They also have a two day turn around on sizing. Cleaning is always free!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.4/5.0
I love that you can build whatever ring you want, make it as special as you want!
Services Used: Jewelry
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Melissa
Wedding:
10/19/2013
5.0/5.0
My husband and I used Shane Co. for my engagement ring and both of our wedding rings and were so happy with their service and beautiful quality products. My diamonds are gorgeous and the prices were great. We are so happy with the lifetime warranty too, it's really reassuring to know they will always take care of us! I highly recommend them and will be a customer for life!
Services Used: Jewelry
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Jennifer
Wedding:
10/19/2013
5.0/5.0
I couldn't be more satisfied with my engagement ring and wedding band from Shane Co. Had to get both re-sized and they did it so quickly. I get compliments everywhere I get!
Services Used: Jewelry
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Dana Jo
Wedding:
10/17/2013
5.0/5.0
For both of our wedding rings, my fiancé and I went to Shane Co. in Westminster, CO. When we first arrived to look at engagement rings for me, the jeweler walked us through the diamond rating and selection process, and had us choose a diamond we liked within parameters we had set. We got to see our diamond magnified, and note its markings and imperfections before we made a purchase. They had a wide selection of the type of ring we were looking for, and I was able to choose one I love.

Several months later, we went back to choose my future husband's ring. They didn't have his size in stock, but we were able to make the purchase and they received it from another store within two days. They assured us if he didn't like it on, we were not bound to purchase that ring. When it came in, he put it on and loved it, so I can't speak to what the experience would be had he not.

Staff was very friendly and responsive, and we weren't pressured to buy. The store also has a lot of museum-type displays that show how the jewelry is designed and created, as well as an educational display showing the size of the world's high-profile gems (like the Hope Diamond, etc.) Overall a great experience.
Services Used: Jewelry
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K.COYAN
Wedding:
10/13/2013
5.0/5.0
Love, love, love. We got my engagement, wedding band and fiancés band from Shane co. They are so helpful and offer an amazing warranty. My fiancé wanted the perfect diamond and went three or four times until he found the "one". They would bring in special diamonds to make sure you are absolutely happy.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
The staff was friendly and knowledgeable and never pushy. They listened to what we liked and didn't liked to help is find the perfect set of wedding bands. Getting them resized was a sinch and really quick, too.
Services Used: Jewelry
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Danielle
Wedding:
10/12/2013
4.6/5.0
We purchased both of our rings from this vendor. Wonderful to work with, especially getting the correct size. We will certainly go back for anthing we need in the future. The routine ring cleanings are also a bonus!
Services Used: Jewelry
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Michelle
Wedding:
10/12/2013
5.0/5.0
Loved working with the team at Shane Co. I now have the most beautiful ring set and my husbands ring is also beautiful. No matter whom you speak with, you are treated like a top customer for them. They were very quick in handling our rings and they are still sparking and beautiful a few months after the wedding. We also purchased my engagement ring from them and the warranty they have on them is great, always good knowing that your ring is in good condition and is cleaned so it sparkles like they day you got it.
Services Used: Jewelry
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Jonathan
Wedding:
10/12/2013
5.0/5.0
These guys have been absolutely fantastic from Day one when I picked out the engagement ring. Their staff is extremely friendly and helpful, they are not pushy in any way shape or form, and went well beyond out of their way to make sure I had the ring I wanted for my fiance, which included shipping the only one left in the US from another store to the one here in Lynnwood. I HIGHLY recommend this great company!
Services Used: Jewelry
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Kenna
Wedding:
10/11/2013
5.0/5.0
I'm sure most of you guys are in the same boat, but I started this whole process knowing absolutely nothing about diamonds. After visiting several jewelers, it was obvious Shane was going to be my choice. Their staff is incredibly friendly and knowledgeable, willing to educate you, and absolutely works within your set budget. Whether you're a novice or expert when it comes to diamonds, the folks at Shane do a great job!

Trevor & Kenna
Services Used: Unique Services
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Private User
Wedding:
10/11/2013
4.9/5.0
Shane Co. employees were are very courteous, professional, knowledgeable, etc. And my ring is BEAUTIFUL! Very happy with the service and product here.
Services Used: Jewelry
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Victoria
Wedding:
10/11/2013
5.0/5.0
Everyone at Shane Co. treats you like a rock star. We had both of our rings done through them and they were awesome. They aren't lying when they say they don't work on commission so they can actually take their time with you.
Services Used: Jewelry
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Sarah
Wedding:
10/8/2013
5.0/5.0
Everyone at Shane Co was very friendly and professional. We had lots of questions and they were more than happy to take the time to answer them and show us all our options. We would definitely recommend Shane Co!
Services Used: Jewelry
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Brianne
Wedding:
10/6/2013
5.0/5.0
Lifetime warranty, free cleanings, and beautiful jewelry!
Services Used: Jewelry
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Mindy
Wedding:
10/6/2013
5.0/5.0
My fiance and I went to Shane Co. to pick out our wedding bands and I couldn't be happier. The level of service we received was outstanding; the sales associates don't work on commission so there was no rush or no pressure. I also found the style of rings was far superior to anything we saw at other large chain stores, and for a much better price! I will definitely be returning to Shane Co. for all of my future jewelry needs.
Services Used: Jewelry
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Peter
Wedding:
10/6/2013
4.7/5.0
They were very helpful and patient while I spent hours in their store trying to pick out the perfect engagement ring. Awesome selection and great staff!
Services Used: Jewelry
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Jennifer
Wedding:
10/5/2013
5.0/5.0
Loved my experience at Shane Co for my wedding bands. They were very friendly and not pushy like some jewelers can be. They let us take our time looking and trying different ones one. It was a hot day and they even gave us bottled water while we looked and took my engagement ring to get it cleaned while we looked at a wedding band for my fiancé.
Services Used: Jewelry
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Private User
Wedding:
10/5/2013
4.9/5.0
Highly rated jewelry and affordable pricing. Staff is not pain on commission so you don't feel pressured when you shop. They offer a life-time warranty and free cleaning and inspection every 6 months
Services Used: Jewelry
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Tara
Wedding:
10/5/2013
5.0/5.0
A manager drove all the way to KC airport to deliver the ring to Brett when he arrived in from being stationed in Japan. Amazing!!!!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great customer service. They gave us exactly what we were looking for, and were so pleasant to work with!
Services Used: Jewelry
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Amy
Wedding:
10/5/2013
4.6/5.0
We purchased both our engagement ring set (for her) and wedding ring (for him) with Theresa at The Shane Company. Do go buy jewelry from Theresa, she is FABULOUS! You will love her! What more is there to say! xo!
Services Used: Jewelry
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Kimberly
Wedding:
10/4/2013
5.0/5.0
Shane Co has the most amazing engagement and wedding rings! The best part about our experience was definitely choosing the engagement ring. We were actually looking at a more expensive ring but the diamond was lower quality and the salesman showed us a nicer diamond that cost a bit less because they are concerned about the perfect ring and experience and not commission because they do not work on commission. Also, if you misplace everything like my husband and I, they will hold on to your rings for you even after sizing to keep them safe until you are ready to pick it up!
Services Used: Jewelry
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Karon
Wedding:
10/4/2013
4.5/5.0
I loved our rings from Shane Co and the sales people were very helpful, taking as long as we needed to answer our questions.
Services Used: Unique Services
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Melissa
Wedding:
10/2/2013
4.3/5.0
Shane Co. is by far one of the best jewelry stores around along with the most quality stones you can find. They're always friendly and willing to help you with whatever your need. I go there for my ring cleanings Even though that is a free service that comes with the warranty of the ring, they still treat me as one of their most important customers when in fact, this is the only piece of jewelry I own from them. I do hope to own more simply because they define elegance.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We had the pleasure of working with Amanda Smith who is now one of the managers. She made our experience wonderful and everything a ring shopping experience should be.

Our rings our wonderful and the warranty policy is great. We love how we can clean the rings often and send it away to be cleaned, restored and polished.

This is a great place you should check out.
Services Used: Jewelry
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Minnie
Wedding:
9/28/2013
5.0/5.0
The sales representative was very helpful in helping me find the perfect wedding band for my husband to be. Very friendly and great sense of humor. Helped with information on other wedding item vendors.
Services Used: Jewelry
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Ashlie
Wedding:
9/28/2013
5.0/5.0
Shane Co is amazing! They don't work on commission so they don't try and talk you into something you can't afford. They are very friendly and really take the time to listen and understand what you are looking for and what your budget is (based on what my fiancé has said about buying my ring). They provide free cleaning and re-sizing of your ring forever! I have taken my ring in a couple times to be re-sized and cleaned and they are always super nice and take care of me quickly. It only takes a few days to get your ring back and it is so sparkly when you do. They also map out your diamond (draw a picture of what it looks like with its unique characteristics) when you give it them and you are able to look at it when you pick it up to feel confident that it is your diamond being given back to you!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.4/5.0
I bought my wedding band and bridal jewelry here. They were easy to deal with and the price was far.
Services Used: Jewelry
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Michelle
Wedding:
9/28/2013
4.9/5.0
These guys are AMAZING! LOVE Shane Company!!
Services Used: Jewelry
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Erin
Wedding:
9/27/2013
5.0/5.0
My FH got my engagement ring here we also purchased my wedding band from Shane Co. The service was excellent and so are their products. They had a wide variety of unique rings to choose from and helped FH choose a perfect ring. I get stopped on the train or in class all the time to get complements on the ring. They offer a wide variety of prices as well. We were able to get a payment plan for both the ring and the band that allowed me to wear it even though it wasn't paid in full. Their staff is great they still recognize me and my FH 9 months after we purchased the rings. I will go to them for any future fine jewelry needs.
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review, Erin! We're always thrilled to hear when our costumers receive great service and love our products, just as much as we do. Best wishes on your big day and we look forward to being your jeweler for life!
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Anonymous
Wedding:
Recently Married
4.0/5.0
Me engagement ring, wedding band, grooms wedding band, and my wedding gift all came from Shane Co. All of my experiences have been great
Services Used: Jewelry
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Claire
Wedding:
9/21/2013
5.0/5.0
We used Shane Co as our wedding ring provider because a friend had recommended the company to us. We absolutely loved working with Shane Co. We got all of our wedding bands here. The staff is incredibly knowledgable and very intersted in attending to your needs. We worked with Amanda to pick out my wedding bands and she was AMAZING. She didn't pressure us and really took her time with us. Shane Co offers a life time warranty as long as you get your rings cleaned every 6 months. I would absolutely recommend Shane Co for all jewlery purchases!
Services Used: Unique Services
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Erin
Wedding:
9/21/2013
4.8/5.0
We looked all around the city for the prefect engagement ring and the last place we looked was Shane Co. We weren't even going to stop there because we were so exhausted and I was bummed because I thought that I was not going to find the ring I had in my head. We decided to stop there just to look really quick and we were astounded by the prices and selection. I found exxxxactly what I was looking for and it was about 1,500 less than similar ones we were looking it.
Services Used: Jewelry
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Mimi
Wedding:
9/20/2013
4.7/5.0
We purchased my engagement ring and our wedding bands from Shane Co in Franklin TN. We originally decided on Shane Co because of the ability to customize the engagement ring. I really wanted something different for my engagement ring, my ring is a sapphire and my fiancé literally trolled our local jewelry stores looking for a sapphire engagement ring with no success. He then discovered Shane Co and used my input to design a ring, we then visited the location and picked out the center stone together. We also love the lifetime warranty and the ability to "trade in" the stone if we decide to upgrade it later. So it was a no brainer to get our bands there as well. We had picked out several from their website and were able to try them out with the engagement ring. With our bands, we chose to use their layaway interest free option and this worked very well. Customer service wise, we haven't had any issues, every sales associate is always very nice and we have never had to wait more than a few minutes for assistance. Bottom line, we like this store and will likely make additional purchases there in the future.
Services Used: Jewelry
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Michelle
Wedding:
9/14/2013
5.0/5.0
Great Service and great employees! There were a few problems with my ring, some of the prongs got bent slightly. I brought my ring in a few times with this issue and BAM - everything was taken care of. They are so quick and efficient. I am so happy that my husband decided to get my ring from Shane Co!
Services Used: Unique Services
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Anonymous
Wedding:
9/7/2013
5.0/5.0
I am so happy with my wedding set from Shane Co. It is beautiful and the quality is great. They have been very accommodating with my needs around sizing my set. Also, my fiance used a family heirloom stone for my engagement ring and they were extremely helpful and worked with my fiance in making sure it worked in the setting. Would recommend Shane Co to anyone!
Services Used: Jewelry
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Jennifer
Wedding:
8/30/2013
5.0/5.0
We purchase my wedding ring set and my husbands wedding band from Shane co. We loved the quality of the work but their customer service is outstanding. We have had to rerun a few times since the wedding for cleanings, inspections, ring resizing and a few minor fixes and they have never given us any issues.
Services Used: Jewelry
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Daniela
Wedding:
8/24/2013
5.0/5.0
I am so glad we chose Shane Company for my engagement ring and both of our wedding rings. The staff is knowledgeable and helpful and there is very little pressure to buy. I love that the lifetime warranty is built into the price, so you don't have to worry about it. Best of all, they will clean your rings as often as you'd like for free!

Shane Co. pulled through for us on two major occasions. First, I did not like the matching wedding band for my engagement ring (contoured), so Melissa called the designer and asked if they had one that fit perfectly to the ring. Sure enough, they did, and I got exactly what I wanted.

Next, I showed up asking them to polish and clean our rings within a couple of hours of our rehearsal dinner. They said it would take 3 hours, and when I said I didn't have more than an hour, they found a way to do it in 15 minutes, even though it put a lot of pressure on other member of their staff.

I love Shane Company, and I am sure they will be our family jeweler for years to come.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great jeweler to work with!!! Every time we have needed ANYTHING they were there and so nice.
Services Used: Jewelry
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Future Mrs LeRiche'
Wedding:
8/24/2013
5.0/5.0
Great quality and selection for a great price.
Services Used: Jewelry
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Ciara
Wedding:
8/18/2013
5.0/5.0
What incredible services, they were so easy to work with and we never felt pressured to buy anything until we were ready. We put my ring on lay away and came back a couple months later, I didn't like my band as much anymore so we changed it out for something different, with no problem. I recommend all my friends to Shane and do not have one bad thing to say about them
Services Used: Jewelry
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Amanda
Wedding:
8/18/2013
5.0/5.0
My husband and I purchased both of our rings from here. I love mine! My husband was very picky when we went looking for his but the staff was extremely helpful and he was able to get exactly what he wanted. When we went to pick up his ring we got there just after they had closed but they opened the door for us to give us the chance to run in and pick it up. I will continue to go back to this jeweler in the future.
Services Used: Unique Services
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Alicia
Wedding:
8/17/2013
5.0/5.0
Great quality and top notch service! I am a customer for life!
Services Used: Jewelry
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Lauren
Wedding:
8/17/2013
5.0/5.0
The Shane Co employees were very polite when we were picking out our rings and very helpful when we asked about any processes. They had a great selection and we're easy to work with too.
Services Used: Jewelry
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Danielle
Wedding:
8/17/2013
5.0/5.0
The Shane Company was amazing when dealing with my engagement ring and wedding bands. They have excellent customer service, and free cleanings every 6 months. Highly recommended!
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiance has been buying me jewelry at Shane Co since our first Valentine's Day together. He bought my engagement ring at Shange Co and when we started looking for our wedding bands we knew that there was no other jewelry store that we would buy our wedding rings at. They have a wonderful staff with great customer service and they offer a great selection of great quality diamonds. They also offer free lifetime warranty, free jewelry cleaning, maintenance and repair on all their jewelry.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We got a fabulous ring for not a lot of money. Our wedding was tight on budget and we let the sales people know this when we walked in. They still made us feel like we were spending a lot of money even though we were only spending a couple thousand. They made me feel as important as someone across the room spending 30,000. This is a great place to buy engagement rings and wedding rings. I would recommend this to anyone.
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I love Shane Co. The staff is awesome. They don't pressure you to buy anything and they let you try on everything in the store until you find what you like. And they don't understaff the place! There is plenty to go around. Thank you Shane Co for being amazing!
Services Used: Unique Services
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Sonia
Wedding:
8/9/2013
5.0/5.0
We used Shane Co for our engagement and wedding rings and they were great both times. As a same sex couple we were very appreciative of how Shane Co employees treated us with the same attention and friendliness as any other couple in the store. We received excellent service every time we entered the store and are very happy with our rings!
Services Used: Unique Services
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Amanda
Wedding:
8/3/2013
5.0/5.0
We both got our rings from this Shane Co. They have been amazing! The quality for the price is awesome, and the staff is friendly and not about commission. Highly recommended!
Services Used: Jewelry
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S.D.
Wedding:
8/3/2013
4.7/5.0
We have gotten all our jewelry from Shane Co. and everyone raves about how beautiful our pieces look.

I got my engagement ring 5 years before my wedding band, and they look like we purchased them at the same time because they look so great next to each other!
Services Used: Jewelry
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Nicole
Wedding:
8/3/2013
5.0/5.0
Love my ring! Shane Co is the best jewelry store around.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.7/5.0
My Fiance felt like his experience was very good. His consultant
was very helpful and answered all of his questions. They kept him
with in his budget and didn't pressure him to go above it.
I have taken my ring back to get it looked at as per the warranty. I am
always taken care of quickly and my ring always looks like a million bucks
after they clean it. I will be going back for future jewelry purchases.
Services Used: Jewelry
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Heather
Wedding:
7/27/2013
5.0/5.0
I love my gorgeous ring! My hubby ordered the band off the Shane Co website and got to see it in store and pick out the most clear, gorgeous diamond for it. I can't rave about Shane Co enough!! I bought my niece a necklace here, we went back and bought our wedding bands here. Everything has a lifetime warrantee included, their customer service team is phenomenal. Free re-dipping, resizing, etc. AWESOME!! We looked at a lot of other jewelers and have a friend even that is a jeweler and I promise you there is not a place you will find a better value for what you get. My diamond is more affordable than other jewelers would sell AND it has TWICE the shine and sparkle. You can’t compare to that and the lifetime warranty.
Services Used: Unique Services
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Taylor
Wedding:
7/27/2013
5.0/5.0
When we got to the Shane company we were instantly greeted and offered a complimentary bottle of water. They were very friendly and made sure we were getting exactly what we wanted. We both found two rings that were exactly us and only spent about $650 on two rings. I loved it here.
Services Used: Jewelry
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Joella
Wedding:
7/21/2013
5.0/5.0
Shane Co is amazing! We purchased my engagment ring, wedding bands, and a wedding gift for my fiance of engraved cuff links at Shane Co. Every time we went into the store we were always greeted with a friendly employee and received the highest customer service. I would highly recommend them and will definitely be loyal to Shane Co. forever.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
They are amazing!! I LOVE my ring, and they are so friendly! I would recommend anyone come here for a ring, it is truly the best!
Services Used: Jewelry
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Trena
Wedding:
7/20/2013
5.0/5.0
Shane Co was awesome! We got my E-ring, and my fiance's and my wedding bands. They are all beautiful, for good prices. Every time we went in, they were very helpful, and not pushy at all. I think they are not commission based, which is a nice atmosphere.
Services Used: Jewelry
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Samantha
Wedding:
7/20/2013
5.0/5.0
My husband bought my engagement ring and wedding band from the Shane Co. and I wouldn't have gone anywhere else to by his ring as well. Shane Co has an amazing plan with all rings/jewelry bought there. I go and get my ring cleaned there, no questions asked. A few months before my wedding one of my small diamonds on my engagement ring fell out. I went to Shane Co to get it replaced, for free, and they told me it would be about a week to get my ring back. I told them I traveled over an hour to get there and they quickly put a rush to get my ring back to me and I was able to pick it up that night. I even went to get my ring cleaned one last time before my wedding, One hour before to be precise, they ran around trying to get my ring back to me quickly. They also all congratulated me, as I had my hair/make up done and had my veil in. I wouldn't go anywhere else for any jewelry.
Services Used: Jewelry
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JAMIE
Wedding:
7/20/2013
4.9/5.0
They are awesome helped me select the perfect ring. They've a great policy if you lose a diamond they will replace it. They offer free cleaning every 6 months. My ring looks like a one of a kind.
Services Used: Unique Services
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Kristin
Wedding:
7/20/2013
5.0/5.0
The ShaneCo Online department is absolutely AWESOME! My wedding set is more beautiful in person than it was online and I couldn't be happier. I was lucky enough to get to pick my ring and never thought about buying online. I saw the reviews on WeddingWire and decided to give it a try - and so glad I did! We looked at local jewelry stores, but they didn't have the look I wanted. There isn't a Shane Co store here in DFW, TX - so the only option was to buy online.... and I would do it again! Donna and Matt are great and went over and beyond the Customer Service I expected to get! Kudos and I can't wait to get my fiance's ring here too! :) Thank you!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love the rings and the quality of the diamond. great friendly staff.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Our experience with them was wonderful except for just a few small problems.
- My husband had difficulty when he was paying off the ring. They didn't have his bill right and he was told he owed more than he did. But that will be overlooked because everything else was great.
- I had great service, I wasn't pushed to buy anything and they took us seriously (while Jared's had not given two hoots about me.)
-I got a gorgeous engagement ring there but unfortunately they don't really have a wedding band to match it very well.
-I don't live anywhere close to the store but I have been told told I can sent it in to get cleaned and if you don't send it in religiously every 6 months you are fine They would just like to inspect your ring once a year.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I was so worried about getting my ring sautered, as the band was not a set. I told them what I wanted and it turned out absolutely perfect.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.3/5.0
Your team is providing fantastic support at all times!
Thank you very much!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thanks so much for the review and for trusting us with your very important jewelry purchase! We're so happy to help! Best wishes :)
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Melanie
Wedding:
7/6/2013
5.0/5.0
All I can say is that we've had very good service every time we've gone. We both love our rings, they have amazing selection and customer service. Every time I go in, they clean and polish my ring. I love it!
Services Used: Jewelry
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Laura
Wedding:
6/29/2013
5.0/5.0
These people are the best. They cared about us and really took the time to focus on what exactly my husband and I wanted in our wedding rings. They even knew that we liked going to the Chick-fil-A down the road whenever we came in town, and they sent us a gift card! They are so thoughtful and the free cleanings/warranty is a fantastic deal. Wouldn't go anywhere else!
Services Used: Jewelry
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Stacy
Wedding:
6/29/2013
5.0/5.0
I love this jewelry place! They are very friendly and don't work on commission so they were not pushy at all. It was a very relaxed and comfortable experience, with the freedom to look at many different rings to find the ones that we loved without the pressure. They also have a fabulous warranty at no extra cost.
Services Used: Jewelry
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Bryan
Wedding:
6/26/2013
5.0/5.0
Shane company is the only place I would recommend for your fine jewelry needs. The best value and service I received after shopping every fine jeweler from louisville to lexington.
Services Used: Jewelry
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Meika
Wedding:
6/23/2013
5.0/5.0
I am absolutely in love with my ring! When I went in for my upgrade on the anniversary of our engagement (I'm a very lucky girl) the service was amazing. They have also been great every time I go to have my ring cleaned. Shane Co. is our new friend in the diamond business! :)
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband bought my ring a year ago in August. I absolutely LOVE it! It was everything I wanted. This week, while pulling a cooler out, my ring got damaged. Right away we called ShaneCo in a panic and they were very nice on the phone and said bring it in. So today I brought it in. I got the pleasure of working with Chad Farber. He right away was VERY NICE. He took my ring back to the Jewelers. A few moments later he came back very doubtful that it would be repairable. He calmed me down and told me they would see what they could do. When he came back again, they were able to replace my ring and just switch my stone. What a relief! ShaneCO was great to work with and I recommend them to anyone! THANKS!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Shane company was great at quickly getting our rings to us, and I love the perk of getting free cleanings!
Services Used: Jewelry
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Rachel
Wedding:
6/22/2013
5.0/5.0
We bought our wedding bands and the engagement ring here; I have already been back to get my engagement ring cleaned and re-plated once, and we've spent some time there getting things resized and are very impressed with the great customer service, the lifetime warranties and the complimentary services offered on their jewelry. Great quality for a moderate budget!
Services Used: Jewelry
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Ashley
Wedding:
6/22/2013
5.0/5.0
My husband got my rings from the Shane Company and it is amazing! I have taken them in a few times to get cleaned and inspected and the sales people have always been very helpful and eager to answer all of my questions.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.1/5.0
Great prices and large selection of rings!
Services Used: Unique Services
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mdwaltrip
Wedding:
6/21/2013
5.0/5.0
First off, I would like to say that I rarely take the initiative to inquire about leaving feedback for businesses. Regardless of the potential raffle/sweepstakes, etc. that I could win for responding. I have submitted just one Yelp review in my entire life. Nevertheless, after my recent experience with the employees at Shane Co. Walnut Creek, I not only felt obligated to share my experience, but was excited for the opportunity to do so.

With that said, I recently purchased an engagement ring and found every element of the experience to be informative, exciting, and comforting. Non-commision sales is a contributing factor, but more importantly are the people that stand behind the counter. I had the pleasure of working with both Katie and Will and must say their professionalism, knowledge, and passion for what they do was unmistakable. Katie gave me an introduction to diamonds and what to look for (as I had never shopped for a diamond before). She explained how to compare, how Shane Co. conducts business, and never once attempted to "sell" me on anything. Her goal simply felt as if to give me the tools to make a decision that I would be satisfied with for the rest of my life. This support continued even after leaving the first day to continue my research. I came up with a few questions, emailed Katie, and had responses within 24 hours!

The following week after choosing a diamond and having it transferred into the store, I met with Will. While our overall interaction was short, his support, professionalism, and genuine approach to the process was not unnoticed. He took the time to ensure I was getting exactly what I expected and answered all of my questions without rushing me to complete the transaction. This day's experience only got better when in the middle of an interaction with another couple, Katie took the time to check in with me and share her excitement for the ring that I had chosen. (In my experience, it is moments like this that make transactions like selling jewelry into a journey of ownership). Shortly after working with Will I was ready to make my purchase.

I was taken to customer service where I was fortunate to work with Jessica and Nataline. Due to some confusion/miscommunication between all of us regarding layaway and financing, we had a few transactions to modify/complete. During this process they were extremely forgiving (even though it was not their fault) and extremely accommodating. They made sure that everything was completed in a timely and professional manner.

The ring I chose was ready exactly when I was told it would be and the quality of work was perfect. I now know the next steps for owning a ring with the Shane Co. and could not feel more comfortable knowing that I will have the Shane Co. Walnut Creek to support my fiancee and I for the rest of our jewelry wearing lives.

Once again, I am not one for surveys, I only consider writing them when I am truly blown away (and even then I almost never fill them out). However, the above experience warranted the most praise I could offer. I would like to thank the above named people for everything they have done, as well as anyone else in the background that helped make this experience such a remarkable one. My fiancee and I are looking forward to our next trip in the store so she can meet the people that helped make the engagement ring of her dreams a reality.
Services Used: Jewelry
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Buffee
Wedding:
6/21/2013
5.0/5.0
We will be going to Shane Co. for any important jewelry purchases from here on. They are kind, helpful, non pushy and very reasonable. I cannot recommend them highly enough. I had to have a small diamond replaced shortly after it was cleaned and they completed it quickly, without any questions.
Services Used: Jewelry
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Jessica
Wedding:
6/18/2013
5.0/5.0
We found the exact styles we were looking for, got them engraved, and picked them up a couple days later. I buy all my nice jewelry here, and the never disappoint.
Services Used: Jewelry
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Robin
Wedding:
6/16/2013
5.0/5.0
My engagement ring was bought from a different vendor, but they didn't offer a matching wedding band for it. I started looking online for something I liked, and found Shane Co. They had one that matched exactly and had a curve so that it actually fit with my engagement ring. It was perfect, all that needed to be done was to get it resized. They inspected and cleaned my engagement ring when I went to get the band resized and offered me the option to refinish my engagement ring with rhodium since I am so hard on my jewelry. I was thrilled since I was going to ask anyway if there was anything that could be done to repair it. Shane Co was very helpful, had a timely return of my jewelry and is just a great value.
Services Used: Jewelry
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Betsy
Wedding:
6/15/2013
4.7/5.0
Great customer care, so professional
Services Used: Jewelry
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lindsay
Wedding:
6/15/2013
5.0/5.0
We went to Shane Co after hearing and literally memorizing the commericals that were played on the radio. They were all very nice and there really was no pressure. My fiancé and I hit it off with Ben and only work with him now. I tried on countless number of rings and went back and forth several times. I finally ended up liking something and still changed it, lol. They are always professional and really made us feel welcome.
Services Used: Unique Services
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Anonymous
Wedding:
1+ year ago
3.0/5.0
People are all friendly. The service seemed great, but when I had my ring looked at under a microscope, they had fused the channel setting which the diamonds should not be fused in. Will have to take it back to get a new ring- not sure how they will solve this problem. Will update once we know
Services Used: Jewelry
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Christina
Wedding:
6/15/2013
5.0/5.0
GREAT service, and gorgeous jewelry! My husband and I purchased my engagement ring here! We were very pleased! Several months ago we also purchased the matching wedding band, and also the groom's band ONLINE, and had them shipped to us in Buffalo, NY! Easiest thing ever!! I plan on shopping with Shane Co for all my future jewelry needs!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband picked out a wonderful unique ring for me here. ~ Victoria
Services Used: Jewelry
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Michael and Jessika
Wedding:
6/8/2013
5.0/5.0
We love the service that we received from Shane Co! Their jewelry is beautiful and well worth the price! The service they provide for care of the rings and the Wedding Club they offer are great features! We would recommend their jewelry to anyone and plan on using them in the future ourselves!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am in love with not only my engagement ring, but the two wedding rings that I will be getting.
Services Used: Jewelry
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Private User
Wedding:
6/7/2013
5.0/5.0
Amazing and unique selections. Quality service every time no matter who helped me. Really take the time to talk with you and find out what you are really looking for - the perfect ring! The one that has the WOW factor. Great staff; I can't imagine a more professional, kinder, and knowledgeable jewelry store/company. Layaway is available and you get free cleanings for a lifetime, and we got a free polish right before the wedding for photos. They don't work on commission, so they will spend time with you when you are looking at any piece - I think I tried on every ring in that store ... twice! Plus, free cookies everytime and umbrellas if it's raining. Makes you feel richer than you really are.
Services Used: Jewelry
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Katie
Wedding:
6/3/2013
4.5/5.0
My ring set was already preset with a diamond and ready for me to wear when I found it. Everyone wants a ring different from all the rest and i know I got it! There was only one of them in the store. We will be repeat customers for life!
Services Used: Jewelry
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Carly
Wedding:
6/1/2013
5.0/5.0
My husband bought my engagement ring at Shane Co. They made him feel very comfortable and relaxed while also providing him with important information about one the biggest purchases of his life. He had such a great experience (and I loved my ring so much) we bought both my wedding band and his wedding band at Shane Co.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love Love Love our jeweler! They were extremely helpful and got us exactly what we wanted. We were also able to do payment plans to pay off our rings which helped tremendously while trying to pay for a wedding!
Services Used: Unique Services
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Renee
Wedding:
5/31/2013
5.0/5.0
My husband and I LOVE this Shane Co. They have been very helpful since day one with my husband. We dealt with Tanner. He is very nice and gave great advice.
Services Used: Jewelry
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Tiffany
Wedding:
5/26/2013
5.0/5.0
I loved going into their store and looking through all the displays to find my three favorite rings for my engagement ring and my wedding band. My now husband, then went in had a million questions and walked out with a set that I have been getting compliments on for a whole year now! I go in every 3-6 months to have it lightly cleaned or deep cleaned and re-dipped and all the diamonds sparkle together as if there is always a spot light on the ring! Sometimes I even get distracted when I'm driving and the sun hits it!! And every time I take it in, even if I talk to a different person than the last time, every single sales person has been wonderful, very nice and made me feel well taken care and that my ring was going to be taken care of too!
Services Used: Jewelry
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Stephanie
Wedding:
5/26/2013
4.8/5.0
Their quality and service are exceptional. We got my engagement ring at Shane, then decided to get our wedding rings there as well because of the great service they gave my fiance when he was shopping for my engagement ring. You may pay a little more here, but the quality, service, and even education you receive here is well worth it! They offer free inspections, cleaning, and sizing with every ring purchase, so I was able to get my ring shiny and new right before we left for the wedding. My step mom got her wedding ring with Shane as well 25+ years ago, and they still give them exceptional service for her rings.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Friendly people work there and are very helpful and not pushy.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had a great experience. The staff was very helpful and we were able to pick out our rings quickly and hassle-free.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane Co. has a great selection and are always very helpful. They have a great guarantee should something happen to the ring and offer free cleaning and inspection for the lifetime of the ring.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Beautiful, unique options. Great cleaning and warranty policies included in the price of the piece. They clean it for free every time you come in. Fun. They will solder the engagement ring and wedding band together for no cost and its reversible if you don't like it. They also sized the ring up for me at no cost. Love these folks.
Services Used: Jewelry
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Elizabeth
Wedding:
5/25/2013
5.0/5.0
I really had a great experience with Shane CO. I had heard great things from other friends, so when my boyfriend and I started the marriage talk, I started to check out their settings online. I had a pretty good idea of what I wanted in engagement ring. A few months later, I walked into the store and picked out a setting in about 10 minutes or less. The sales associates were very accommodating and very professional. I felt that the prices were great and the selection was extensive. Also, I received my ring about three days after I put in my order. I couldn't ask for speedier service. They also have an amazing service plan, free of charge.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I think the products at the shane company are amazing. I have never had any other expensive jewelry, but the staff is always very informative and helpful. We got my engagement ring, wedding band, and grooms ring. They have great warranties, cleanings, and service.
Services Used: Jewelry
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Elie
Wedding:
5/18/2013
4.6/5.0
Out of all the scam artist's jewerly stores out there, Shane Company is different. They are a wonderful place to buy jewerly. When my future wife & I went to buy our wedding rings here we knew they had great hours, and non commsion based sales people. What we didn't know was the great selection & warrenty we were walking into. Everything you buy there has a lifttime warrenty if something breaks on it. The only problem I had with this place was the cost. With that said, the salesperson did explain to me that gold prices were at an all time high and that part of the reason my bands were so much is because of the number of diamonds in them. Also, they have a great payment plan. My advice to anybody going shopping here is to have an idea of what you want, & if possible, have at least some cash put aside to pay for the jewerly here.
Services Used: Jewelry
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Brian and Lizbeth
Wedding:
5/13/2013
5.0/5.0
They were very patient with us and advice us with my husbands wedding band. They have lifetime warranty which is amazing! Good quality!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.9/5.0
We always go to Shane Company for all of our jewelry needs. The staff there is always pleasant and really works with you.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shaneco was so professional and patient in letting me look at a ton of rings. We were able to get my engagement ring set beautifully, with the ring shipped to me securely within a couple of days. I know that I got a very unique style. Their customer service and knowledge is unmatched. Love them!
Services Used: Jewelry
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Jenna
Wedding:
5/5/2013
4.8/5.0
Nicest people ever. You will never be pressured to purchase something out of your price range. Very professional, very understanding and very patient. The only complaint I have is that I had some issues with small diamonds falling out of my engagement ring, but they fixe dit very quickly and even re built my ring for me when it became a huge issue. Most problems can be fixed in house, so you don't have to ship your jewelry out - much safer, and you never have to wait 6 weeks for them to do something small! Ask for Emily or Steve - simply the best people out there, the best value, and the most GORGEOUS settings.
Services Used: Jewelry
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Private User
Wedding:
5/5/2013
4.1/5.0
Shane Co offers great value and a wide variety of unique and stunning rings to choose from. What really blew us away was their tremendous customer service. Not having a pushy sales person down our neck while picking our rings was also a breath of fresh air.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane was so knowledgable, caring, and honest in our work with them. They were not pushy and spent so much personal time with us making sure we were getting exactly what we wanted. Their products are original and unique, not like all the same rings you see in every other store. I would highly recommend Shane to anyone!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
They live up to their promise. My rings and m husband's ring are beautiful!
Services Used: Jewelry
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Katrina
Wedding:
4/27/2013
5.0/5.0
We LOVE our purchases from here!! My rings are so intricate but affordable. The service is great everytime!! We will return here for future purchases! We actually looked at engagement rings before he proposed. I looked through ALL of the cases!! They were so patient!! My husband took his time in picking the diamond (I found out later). They were so helpful with us during the process!! We made payments and it made life easy!! I am so glad we purchased through them! I have never seen a ring like mine anywhere! It's nice to be unique!!
Services Used: Jewelry
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Courtney
Wedding:
4/27/2013
4.3/5.0
My fiancee purchased my ring at Shane Co. and was so thrilled with the service he received! Come to find out the sales associate is a friend of mine from a few years back! His experience was so great, we purchased his ring and my wedding pearls and earrings from them! Love the service and quality they offer! Amy Kave has been a pleasure to work with!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have had a great experience each and every time I have visited Shane Co.. I can't say enough about what a great place it is to shop and what a great place it is to get custom made jewelry. My last experience I dealt with Caitlin, she was amazing, I can't say enough about how great she was. The wonderful thing about Shane Co. is that you can upgrade your diamonds for the price difference of the next size up, and there is no limit on how many times or how large you want to go. Like I said, Caitlin was amazing; she made me feel right at home. I was put in contact with her after I emailed the general email on the web site. I told Caitlin what I was looking for, how much I wanted to spend and what day I would be in, as it was two days after Valentine’s Day and stock can be limited. I explained when I was greeted that I had been in contact with her and if possible was she available, as I didn’t have a true appointment. She came right over, no waiting at all. In our casual talking about the earrings and run of the mill daily chatter, she said that she had two other appointments’ that day, and it’s easy to see why, she is the best. She had pulled several options for me and continued to see what else was in stock while I was there, as they get daily deliveries. I decided to go with a much larger diamond than I had planned on that day, and she was able to find an upgrade that was perfect and I just felt so comfortable. I can't say enough about what a great please this is, they greet you right away and they don't work on commission, you are at ease when you are there. They can accommodate all budgets and have in-house financing and their entire staff from greeting you hello to checking out is great! If you get a chance to get to this location, make sure you ask for Caitlin she is wonderful, fun and most of all a pleasure to deal with. Caitlin and staff truly go above and beyond to get you what you want and within your budget and time restriction.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My husband purchased my engagement ring here and was so pleased with the quality of the ring and service he received that we went back to get our wedding rings there. The staff is not paid on commission and therefore did not push us towards anything beyond our budget or that we weren't interested in, like many other jewelers. I cannot say enough about how happy this made me and what a positive experience it was.
Services Used: Jewelry
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Krista
Wedding:
4/20/2013
4.7/5.0
The staff was so very patient and helpful when my now husband was looking for an engagement ring. I believe he went in 5 or 6 times before finding the PERFECT RING! The staff listened to what he told them that I wanted and him find a ring that is so beautiful and unique. It really accentuates the diamond, which is a family heirloom from his mother. I receive so many compliments on the ring and the way it sparkles. I aboslutely love that I can take it in anytime I want to get a quick clean and be on my way.
Services Used: Unique Services
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Zach
Wedding:
4/20/2013
5.0/5.0
I used Shane Co for my wife's engagement ring, and we used them for our wedding bands. I never hesitated, from the first experience, to use them. They are so friendly, have a great selection, and are so flexible. We gave them budgets, and they stick to them, which is so rare in the bigger jewelry stores who work on commission. Every time we stop in, they're willing to clean the rings, leaving them shiny and nice. They are so flexible with payment that we were able to do layaway and pay it off over months, which is nice with all of the other wedding expenses. Definitely a good choice!
Services Used: Jewelry
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Sierra
Wedding:
4/13/2013
5.0/5.0
Great jeweler. Did not pressure us to buy anything. Showed us many options. We only visited one other jeweler but knew right away that this would be the one. They walked away and let us try on the rings and talk about the rings privately - unlike other jewelers that watch your every move. It was a wonderful experience and we will buy from them again.
Services Used: Jewelry
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Amber
Wedding:
4/13/2013
4.8/5.0
Shane Co isn't the cheapest jeweler, but they are reliable and will take care of your jewelry forever. Their sales reps are also well educated and do not pressure you into a sale because they are not commision based.
Services Used: Jewelry
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Brian
Wedding:
4/13/2013
5.0/5.0
My bride and I both went to Shane Co to get our rings and had an extremely smooth experience. Personally, when I went to buy the engagement ring, I felt I was a little in over my head. Their sales professionals were exactly that, professionals. They took me through the steps in what to look for in a ring and diamond. They made it extremely easy and my wife couldn't be happier with what she wears daily. She tells me she gets compliments constantly, and when the ads say that all their rings sparkle, they aren't kidding.
Services Used: Jewelry
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KIMBERLY
Wedding:
4/12/2013
4.8/5.0
I can not tell you how wonderful Shane Co. is. They helped us with patiences and smiles!!!! 5 stars!!!

Sincerely...Kimberly Pritchard
Services Used: Jewelry
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Alisa S.
Wedding:
4/6/2013
5.0/5.0
I have nothing but good things to say about Shane Company. My wedding jewelry is not the first jewelry I have bought there, and every visit has been a pleasure. No wonder this place is always crowded! The customer service is excellent - someone always acknowledges you as soon as you walk in, no matter how busy they are. The reps do not work on commission, and are very patient in explaining the diamonds and other materials, as well as letting you try on many rings. We purchased my bridal set and it was ready to pick up in 3 days after being sized. I took my engagement ring back for its 6-month cleaning and to buy FH's wedding band, and again we had great service. They are the only jewelry store in the area I will go to.
Services Used: Jewelry
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Erin
Wedding:
4/6/2013
5.0/5.0
My wedding/engagement ring is beautiful and unique to me. Shane was a great place to go--no pressure to spend more than you want to.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We were on a tight budget but I still found a beautiful wedding set. Marianne was extremely professional and helpful. I still can't stop looking at my ring! It's so sparkly and I love the lifetime service Shane Co offers.
Services Used: Jewelry
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Eva
Wedding:
4/6/2013
4.0/5.0
Our sets were stunning. We had some special details added and I chose to upgrade my carats but overall, we were both pleased with the service and gorgeous rings. Adding the inscriptions was also a very special touch. I would recommend this vendor.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My ring is beautiful and they were quick to get my ring cleaned and sparkly for the big day.
Services Used: Jewelry
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Christine
Wedding:
4/5/2013
5.0/5.0
I don't like debt or taking out loans, and Shane Co offered layaway. They spread it out for us so there were more smaller bills, and it was all interest free. My fiancee did 6 months for the engagement band, another 6 months for the rock, then after he proposed we did another 6 months on the wedding bands. If you are working on a budget this was a great alternative to the other jewelry stores finance plans which rely on your credit score and added interest.

Second great point was the value. We shopped every jewelry store that we could find from Chandler to Gilbert to Peoria, and I knew about what kind of band and carat/quality diamond I could get for what I wanted to pay, and Shane Co. beat them all. You get more for your money, and that is a fact.

The store is 30 miles from my house, usually through traffic, and it was worth it. The next time I am shopping for jewelry, I'll make the drive again. The value is that good. I recommend them to everyone, anytime jewelry comes up.
Services Used: Jewelry
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Allison
Wedding:
4/5/2013
5.0/5.0
Had a great experience and very helpful when picking out rings.
Services Used: Jewelry
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courtney
Wedding:
3/30/2013
5.0/5.0
My husband and I went to Shane Co. twice prior to being engaged. Aaron helped us out both times we visited the store. He was very friendly and made us both comfortable. Aaron helped educate both of us on the different settings and diamonds. Thank you for making our experience so special!! We both love the ring and couldn't be happier with our purchase.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We love our rings and we love Amanda at the Shane Company. She was fantastic to work with!
Services Used: Jewelry
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Anonymous
Wedding:
3/23/2013
5.0/5.0
I LOVE SHANE CO!!! They were able to get me an amazing wedding set, and after we shopped around it was clear that Shane Co had one of the best warranty plans. I am looking forward to upgrading my diamond through them, putting the cost of my current ring towards the cost of a new one. I also like being able to have it cleaned, replated, resized, and soldered for free for the life of the ring. Everyone is so friendly and professional there, and our process of buying the ring was so enjoyable even my now-husband enjoyed it. Definitely at least look at them, it may be worth it! :)
Services Used: Jewelry
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Amanda
Wedding:
3/23/2013
5.0/5.0
Overall we had a wonderful experience! They helped my husband by a third band for me and seperated a set! They where very helpful
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Love how nice and helpful everyone at Shane Co was in Franklin, TN. I love that I can go in anytime for no extra charge and get my ring cleaned and inspected. My rings can look as sparkly and beautiful as the day I got them.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Shane Company was wonderful. My husband and I got both of our wedding rings and my engagement ring from them. They were helpful and professional and not pushy at all. They have a great selection and were easy to work with.
Services Used: Jewelry
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Joyce
Wedding:
3/17/2013
4.2/5.0
The customer service at Shane Co. was great for the most part. One of the days I went in to try on rings, I felt the rep was more concerned with helping another person instead of me, but in our other visits, the reps were very nice. My engagement ring was created without a match, so it was a little difficult finding just the right wedding band, but the rep was very helpful pulling all the rings I wanted to try on. You can't beat the lifetime warranty on the rings you purchase with Shane. Definitely worth the price!
Services Used: Jewelry
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Jennifer
Wedding:
3/15/2013
5.0/5.0
My husband got his wedding band at The Shane Company in Scottsdale, AZ. We are extremely happy with his ring. He and I picked out the ring together. The style is a rose gold band with a hammer matte finish and diamond inlay on the insides. This ring is very unique and one-of-a-kind. He has received so many compliments on his ring which complements his skin tone perfectly. I love that he is the only one with this ring. We received excellent service and the staff was very professional and helpful. I would highly recommend visiting the Shane Co. if you are looking for a unique ring at a great price!
Jennifer & Jeremy (Married 3/15/13)
Services Used: Jewelry
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Katie
Wedding:
3/9/2013
5.0/5.0
No pressure sales people! Found the ring I wanted online & when we went into the store they didn't have it & so they hunted one up and I will forever be grateful. Got an almost 1 carat for a far better price than we found anywhere else.
Services Used: Jewelry
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Maritza
Wedding:
3/9/2013
5.0/5.0
my rose gold ring is my dream ring! staff is very attentive, helpful and patient!
Services Used: Jewelry
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Jenny
Wedding:
3/9/2013
4.9/5.0
I had a great experience with Shane Co. I absolutely love the wedding set my husband picked out. I also purchased his wedding band here and thought the price was reasonable. They are always super friendly when I come in, and even when one of my tiny diamonds came loose from its setting, they fixed it for me quickly.
Services Used: Jewelry
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Scott
Wedding:
3/9/2013
5.0/5.0
Travis and the team at the Greenwood Village office on Arapahoe were wonderful. Our matching bands are stunning and they sparkle and shine like our love for each other every day. We are still getting complements from people on how wonderful they are. The engagement ring was made especially just for me with a design that I created and they did a better job than I could of have asked anyone to do. And their contract to check and clean the rings every six months is wonderful. Thank You Travis and ShaneCO...
Services Used: Jewelry
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Cressa
Wedding:
3/3/2013
5.0/5.0
Rick @ Shane Co. was the best. We looked @ other places. My husband wanted to make sure I would like my engagement ring before he bought it so we went shopping. We went to Jared, their diamonds are marked 3 times any of the others. We went to Genesis and we weren't impressed all they have is designer bands and they want you to choose a band before the diamond but if you want to find a diamond on your budget then pick a band they aren't very flexible on that . Shane Co. has the same value of diamonds as Genesis but Shane Co has more unique settings. I wanted rose gold and Shane Co. by far has the most selected. My husband didn't pick the engagement ring that I picked out, he picked a better one (thank you Rick) but it didn't come with a matching band. There were complimentary bands but none of them really matched up great to my ring, they all looked like they didn't belong. Rick worked tirelessly to find a ring. We finally found one but it didn't come in rose gold, it had to be custom made in rose gold. Unfortunately it was not going to be ready by the time we had the wedding so Rick helped us pick out a 'loaner' ring just for the ceremony that we could purchase and bring back when mine was in. Long story short they are a better value than the others, they make more unique rings because they have their own designers, and they will go out of their way to make the customer happy. I now have a custom made wedding band that no one else will have because they made it just for me for the same price as the same ring in white gold. You can look other places but Shane Co. will be the best you can get.
Services Used: Jewelry
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Jane
Wedding:
3/2/2013
5.0/5.0
Shane Co. is wonderful! They are so professional and helpful. Not only were the wedding rings purchased there, but they cleaned and polished them before the ceremony, as well as repairing the mother of the bride's ring (for the 3-generation ring picture) and buffing its 30-year-old finish to a beautiful shine. Everything was ready on time and the staff are so pleasant. I'll be shopping there in future.
Services Used: Jewelry
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KendraR
Wedding:
2/23/2013
5.0/5.0
I absolutely love Shane Company! Their jewelry is amazing and I'm so thankful my now husband purchased my engaged ring and our wedding bands from them. I will only go to this company for jewelry.
Services Used: Jewelry
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Allie
Wedding:
2/15/2013
5.0/5.0
Very friendly and helpful! We loved going into the store, they never make you feel pressured or stupid in any way. All of my cleanings were easy and I have never felt un-sure about what they are doing or where they are going with my ring. My wedding band had to be ordered and it was there in plenty of time with no problems. Great Staff and easy place to shop.
Services Used: Jewelry
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booboo
Wedding:
1/23/2013
5.0/5.0
My girlfriend and I visited Shane Co with a bit of reservation. The reservation of visiting a jewelry store had been due to the location. We presumed because of the “Scottsdale” location we were expecting the worse service… BOOOY, WERE WE WRONG!!! Shane Co was THE BEST jeweler to come see. The second we stepped foot through the door, we were greeted with smiles and a service one would not believe. This is the truth!!! At Shane Co they do not pressure to make a sale nor do they haggle.
Our jeweler had been Marianne Rosenblatt. Marianne is extremely polite and thanked us every chance she was able. If I remember correctly, we spent a little over an hour and a half together picking out loose diamonds. Marianne sat with us and educated us about everything we should know about a good diamond, she did not pressure us to purchase the most expensive nor did she pressure us to purchase a diamond from Shane Co. Marianne knew our budget and had been very conscience with sticking to the amount. Marianne actually listened to our conversation and took every word we stated to heart; she really made us feel a part of her family. I would never want to go to another jewelry store except Shane Co.

Oh by the way, we did buy my diamond from Shane Co. We purchased the diamond in our first visit. 

Thank you Shane Co and Thank you Marianne Rosenblatt. 
Services Used: Jewelry
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Calin
Wedding:
1/19/2013
5.0/5.0
Loveee both mine and my husbands rings! We got my engagement ring and matching band, as well as his at the Shane Company. Gorgeous rings and were very patient and helpful as i chose my rings. Worth the drive! They have great service, and great value/ warrenty for their rings.
Services Used: Jewelry
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Jaimie
Wedding:
1/3/2013
5.0/5.0
We've been customers of Shane Co. for a few years now and after my now husband got me several pieces of jewelry there was no question we would get our wedding rings from here. The quality and service is unparalleled. When we were planning on getting engaged we went to see some rings in person to see what I liked, it was great being able to literally build a ring. I know exactly where any flaws are in my diamond (very few) and maybe it's a little egotistical but my friends are always saying how jealous they are of my set and how sparkly and clear my diamond is compared to theirs from large chain jewelers where the rings are pre-set. My very stubborn, picky husband was bound to be problematic but he picked out the perfect band for himself - it even looks coordinated to mine, just by coincidence! All of their jewelry is guaranteed for life plus free resizing and cleaning. I've lost a small diamond out of my engagement setting during our engagement and they replaced it no questions asked. They don't make commission on sales meaning they are genuinely great customer service people. I ALWAYS recommend Shane Co. to my friends and I continue to get compliments on my set every day. Wonderful place!
Services Used: Jewelry
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Kaitlin
Wedding:
12/31/2012
5.0/5.0
We to our wedding rings from Shane Co and absolutely love them. The customer service is outstanding, and the company promises to care for your rings for a lifetime. I have already gotten my ring "re-dipped" with new white gold three different times at no additional cost. I highly recommend this jeweler!
Services Used: Jewelry
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Amy
Wedding:
12/30/2012
5.0/5.0
Amazing selection. Great service. So helpful when trying to purchase my husbands ring while he was at The Army National Training Center in California only a month before our wedding. It was so nice to buy our rings from the same place and have the same warranty coverage. It's also great that they have locations nationwide which will prove helpful for our Army moving family.
Services Used: Jewelry
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Angie
Wedding:
12/29/2012
5.0/5.0
They are so awesome. No pushy salses people and they have a HUGE selection. I wanted something very specific and they were able to accommodate. GREAT!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We had an antique setting for my engagement ring, and we bought the diamond from Shane Co. They also repaired the ring. After shopping around A LOT, Shane Co was by far the best value. Their products are beautiful, they take care of them for life, and you don't feel pressured at all when you are there. We liked them so much, we also bough our wedding bands there. I would highly recommend them!
Services Used: Jewelry
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Sara
Wedding:
12/22/2012
4.0/5.0
Honestly, we were hesitant to use Shane Co. as a jeweler because of how annoying their commercials are (seriously) but I'm so glad that we decided to stop in just to see because we ended up purchasing both of our wedding rings there along with pearl necklaces for our bridesmaids. And the service was phenomenal. The staff doesn't work on commission so you get the feeling that they really do just want to help you find the perfect item. They are not pushy or constantly trying to sell you on something. Every item we bought came with a certificate of purchase and the pearls can be restrung free of charge every few years or if anything were to happen with them. An added bonus are the delicious cookies they offer.
Services Used: Jewelry
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Tracy
Wedding:
12/8/2012
5.0/5.0
We purchased both of our rings at Shane Company. We received excellent customer service, and we both love our rings. We would highly recommend them, and will use them again in the future or jewelry purchases.
Services Used: Jewelry
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msu.vet2006
Wedding:
12/1/2012
5.0/5.0
I can't say enough about Shane & Co! We looked forever for the perfect ring for me and finally we found it at Shane & Co. We were also pleasantly pleased by the customer service we have received since. We live three hours away so when I noticed a stone was getting loose on my ring we drove over to take it in and when we told them we lived out of town they put a rush order in and got it fixed, polished and cleaned the same day so I didn't have to have it shipped to me! When it came time to find my husband's ring we went back to Shane & Co. He was hesitant to wear a ring at all but once he tried the ring on he loved it!
Services Used: Jewelry
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Anonymous
Wedding:
11/20/2012
5.0/5.0
We had a great experience with Shane Co. They were very knowledgeable and friendly. They helped us get exactly what we wanted and felt their prices were reasonable. They also offer free cleanings and sizings whenever you need them. If you are in Salt Lake, I would go by for a visit.
Services Used: Jewelry
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Ashley
Wedding:
11/20/2012
5.0/5.0
Emily was great! She helped us pick out the perfect rings and even sent us a card! WOW!!!!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Great customer service and a beautiful selection. Great prices on quality products had us sold!
Services Used: Jewelry
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Val
Wedding:
11/17/2012
4.2/5.0
Love everything about Shane Co. while we lived in Seattle WA but as soon as we moved out of state its really hard to get our rings checked and clean; and its very expensive to keep sending everything back and forth. but other than that def recommend them beautiful rings and a lot of options
Services Used: Jewelry
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Lindsey
Wedding:
11/10/2012
4.6/5.0
Shane Company is the only place my husband and I will buy jewelry. The quality you get for the price cannot be beat by a store in the mall. Their staff are highly knowledgeable about the stones and their settings available. We got exactly what we wanted at a great price.
Services Used: Jewelry
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Leslie
Wedding:
11/10/2012
4.8/5.0
We LOVE Shane Co. My husband was so impressed with his expeirence purchasing the engagement ring, that we bought his wedding band there as well. The sales personnel were never pushy or hovering and were still helpful even if we said we were "just looking." We have been back several times since to get have cleanings and still always pleasant. Not to mention the great hot chocolate! :)
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Marie, in finance was very helpful....she helped me pull off a surprise engagement for our oldest son. When it came time for son #2 we knew Shane Co was the place to go.....

Finding a ring that is unique and just what you want is is hard enough, but the the staff made it as easy as possible....
Services Used: Jewelry
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Ashley
Wedding:
11/10/2012
5.0/5.0
Very informative, friendly and professional!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The rings from this place are amazing! They shine in the light like no other. You get to choose your own gem, I have a yellow sapphire. They clean, solder your two rings together, and recoat your white gold for free for life. If you lose a diamond they replace for free. If you want to upgrade, you can turn your previous stone in for the EXACT value you bought it for. Love them!
Services Used: Jewelry
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Kristen
Wedding:
11/3/2012
5.0/5.0
If you want an awesome jeweler, check out the Shane Company. Yes, their commercials are annoying and kind of weird BUT when it comes to their jewelry, they are amazing. We got both my engagement ring and wedding band there as well as my husband's ring. They were affordable and worked within your price range. Their sales staff was friendly and patient. Best part? They don't work on commission so you never feel pressured. I go in there regularly for cleanings and I love them. Check them out!
Services Used: Jewelry
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Christian
Wedding:
11/2/2012
4.6/5.0
The customer service at Shane co is phenomenal. Their selection of rings was extensive. The staff showed us how to judge a diamond and use a jewelers loop. The staff was extremely knowledgable both about rings and stones.

The staff put up with me being indecisive about both ring style and stone. To find what I wanted the staff had to reach out to other stores. They went above and beyond to make sure the ring was perfect.

My wife loved the engagement ring. It's one of a kind and she receives numerous compliments on her ring all the time.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We were able to pick out our rings right away. The staff was NOT pushy! Rings were ready for pick-up when they said they would be
Services Used: Jewelry
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Erin
Wedding:
10/27/2012
5.0/5.0
Oh man, who doesn't go to Shane Co.? ;)

They were fabulous. We got my rings there, as well as my husband's ring. They're beyond helpful, super willing to work with you, and they know their stuff. Awesome warranty/upgrade policy.
Services Used: Jewelry
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Kimm
Wedding:
10/27/2012
5.0/5.0
I have been a Shane customer for over 20 years now and will remain a Shane customer for the rest of my life. Their trade in policy is one of the best that I have seen around. Their personnel in the store really make you feel like they care what happens to you once you leave the store. Everyone in the store wants you totally happy and satisfied from the minute walk in the door all the way through your purchase and then beyond. If you ever have a problem with your jewelry they want you completely satisfied with it or they will do whatever they can do to make you happy with it. At least everyone at the Cupertino store will.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Wow! My ring is so beautiful and both of our rings fit perfectly. We also got a life-time guarantee with them so I am not worried about poor craftmanship at all. I love that they had such reasonable prices for the quality of jewlry. Other companies we looked at didn't have as good quality and were so much more expensive. I will go back again for other jewlry in the future.
Services Used: Jewelry
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Katelyn
Wedding:
10/27/2012
5.0/5.0
I will be a customer for life! They truly back up what they say. I had difficulites with my first engagement ring setting and they replaced it with a brand new one with no questions asked! The people in Shane co are so helpful and sweet. I was a walking Shane co advertisement! My engagement ring, wedding bands, pearl necklace, pearl earrings, and pearl bracelet were absolutely gorgeous!! Not only did I get everything listed above from there but I went back to purchase my husbands wedding ring and a pearl necklace for my mom and mother in law as well as a diamond ring for my mother with my father for mothers day two years ago. Not only am I a customer for life but my whole family is! THey are the best place for any jewlery and truly have the best quality diamonds. As one of my co-workers and I both have said many times "You can tell a Shane co ring from any other jewelry companys rings because no one else has as much sparkle!" :)
Services Used: Jewelry
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Ashley
Wedding:
10/20/2012
5.0/5.0
We bought my engagement ring setting from Shane Company in Duluth and loved our experience! They were extremely helpful, didn't pressure us to buy or haggle us. Great service!
Services Used: Jewelry
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Mrs. Reese's Pieces
Wedding:
10/20/2012
5.0/5.0
The Shane Company is just simply amazing! We purchased my engagement ring, wedding band, and his wedding band as well. This company really does have a great selection for all price ranges. They are extrememly professional and do not push you into any sale purchase, which is great!

The Shane Company really stays true to the customers and are always helpful. We had an issue when the setting in my engagement ring fell off, when I brought it in they happily took it, no questions asked. We will most definitely come here for all of our future jewelery purchases!
Services Used: Jewelry
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Courtney
Wedding:
10/20/2012
5.0/5.0
My husband had gotten a diamond at a store in Scottsdale, but then they seemed to busy to do the setting for my ring. So, we looked around a long time for the setting, and found the perfect setting at the Shane Co. The ring is beautiful, and they set the diamond perfectly. All of the people that worked there were so friendly and not pushy, since they don't work off of commission. We were very happy with the way it turned out, and they were willing to work with us on what we wanted.
Services Used: Jewelry
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Becky
Wedding:
10/19/2012
5.0/5.0
Shane Co. enabled us to get the rings of our dreams! I have received so many compliments on my bridal set and my husband has received compliments on his ring as well. They are so kind and nice to work with and helped us find the perfect ring and diamond!
Services Used: Jewelry
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Amber
Wedding:
10/19/2012
5.0/5.0
We purchased both the bride and groom's ring from Shane Co. There was no rush nor pressure to choose a ring from them. They were patient and attentive throughout the buying process. The week of the wedding I went to have my engagement ring cleaned and they found a loose diamond which they were able to fix before I left the store. Everyone we worked with has been knowledgeable and professional.
Services Used: Jewelry
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Catie
Wedding:
10/19/2012
5.0/5.0
My fiance purchased my engagement ring at Shane Company last Fall and had a great experience with them. Just recently we decided to go back to them to purchase both of our wedding bands. Marianne Rosenblatt was extremely helpful and patient with us. We spent almost 3 hours with her in the store coming up with different ideas and finding the perfect rings. My fiance ended up customizing a ring with a white gold band and a sapphire. We even had the jeweler involved making sure we got exactly what we wanted. Great experience overall!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.4/5.0
Love my engagement ring/wedding ring set. They had lots to choose from and when I called to inquire about a set I found online, they held it for me to look at later that day. They even spent about three hours with my fiance and I explaining the different specs of a diamond.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Had an awesome experience with Shane Co. We bought my wedding set and Hubby's ring there and couldn't be happier. Fantastic warranty and excellent Customer Service. Hubby and I went in over a year after we purchased and our salesman saw us from a distance and came over and remembered our story and everything!! Thank you Aaron for making us feel special!!
Services Used: Jewelry
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Melissa
Wedding:
10/13/2012
5.0/5.0
The salespeople here do not make a commission therefore you are not pressured into spending more than you can afford. They will show you what's in your budget. There is a great selection of settings and we loved being able to pick out the setting and diamond separately. I love the option of upgrading my center stone later without restrictions like other jewelers(ex: stone must be x amount more than original stone). Their customer service is wonderful as well.
Services Used: Jewelry
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Cassandra
Wedding:
10/13/2012
5.0/5.0
Shane company is a jeweler that is great to work with. They custom made my wedding band by putting two bands together at the back so my engagement ring fit perfectly in the middle as an insert. The people are always very professional and don't work on commission. They remind you about free cleanings and services for your ring as well. Don't go to Jared where my husband got his band since they are very rude and unhelpful!!
Services Used: Jewelry
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Amanda
Wedding:
10/13/2012
5.0/5.0
Everyone is so nice that works there and their policies are awesome! Great selection and they have a lifetime customer out of my husband and I! Beautiful rings, no pressure!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Got the ring of my dreams in my budget!! I am in love with my ring and so is everyone else!!
Services Used: Jewelry
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Amanda
Wedding:
10/13/2012
5.0/5.0
My fiance and I went to Shane Co. for my engagement ring. I couldn't be happier. All purchases come with a lifetime warranty and you can bring it in whenever you want to be cleaned and inspected at no charge. The staff there are always friendly and they listen to what you want regarding budget and style. They teach you all about your diamond so you can really understand the value of your jewelry. It's also awesome that you get to design your ring so it is truly unique to you. And you can't beat their trade-in policy. You do have to double the price of the setting, but you only have to spend $1 more on your upgraded diamond. After visiting Shane Co., every other jeweler appears overpriced for the quality of stone you get. I never want to shop anywhere else for my future jewelry purchases.
Services Used: Jewelry
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Amy
Wedding:
10/13/2012
4.5/5.0
Shane Co helped my fiancé create the perfect engagement ring. I absolutely love it!
Services Used: Jewelry
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Kami
Wedding:
10/12/2012
5.0/5.0
Absolutely LOVE Shane Co! My husband and I bought our rings here - my engagement and both wedding bands. The staff is very professional and kind. They are patient and willing to work with you to find the jewelry you greatly desire! I would recommend this jeweler for any of your jewelry needs.
Services Used: Jewelry
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Anonymous
Wedding:
10/12/2012
5.0/5.0
They are very helpful right when you walk in the door. We will buy our jewelry from them always. Excellent quality!!
Services Used: Jewelry
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Bethany
Wedding:
10/12/2012
5.0/5.0
My husband and I had NO problem picking out our wedding bands for our big day. Shane Co was so considerate and informative.
Services Used: Jewelry
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Brittany
Wedding:
10/12/2012
4.8/5.0
I LOVE Shane Company!! My diamond engagement ring and band are just beyond beautiful. I enjoy looking at it every day. I get so many compliments on it, too. Everyone who works there understand staying in your price range, and they really work with you. They are all very knowledgable and very kind. I love going in there any time! I get free cleanings, a great warrenty, and if I ever decide to upgrade, you only have to spend $1 more than what you trade yours in for. Pretty cool!
Services Used: Jewelry
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Megan
Wedding:
10/7/2012
5.0/5.0
We have been going to the Shane Co. throughout our whole relationship for gifts so we didn't even have to think about where to go for our wedding jewelry. They did a great job of helping my fiance pick a ring and then helped us pick out or wedding rings. They don't push you to buy expensive items and are very patient with you. All sizing is free and they welded my two rings together for free. Also, they clean, inspect, and fix your jewelery for free as long as you have it. As loyal customers who have visited countless times over four years, I would NEVER shop anywhere else. In fact, we have now moved so that we are about an hour and a half away and still make the drive! While their prices are a bit higher than some other chains, the diamond quality is a world of a difference. I settled on a smaller diamond that constantly glitters and sparkles and I know will last my whole life!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
This was the best experience. I ended up with an allergy to the white gold and they were extra accomdating to my needs even when they ordered the wrong ring they gave us the quoted price and not the actually price saving us $1400.00 which was the right thing to do and I will definately purchase other jewlry in the future.
Services Used: Jewelry
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Anonymous
Wedding:
10/6/2012
5.0/5.0
Great place! My husband found my ring right off the bat. He went in himself and picked it out with a few specifics to go off of and they helped him find the right ring. They have good pricing and amazing looking diamonds.
Services Used: Jewelry
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Samantha
Wedding:
10/6/2012
4.9/5.0
I visited Shane Co after visiting multiple jewelry stores. I was hesitant because the store is in Scottsdale, and so I was expecting to be pushed to buy, or to not be shown the entire selection based off of my casual weekend clothing. This is definitely not the case! It was very refreshing to walk in to a jewelry store and not be pushed to buy that day, and to be allowed to try on as many rings as I wanted. All of their associates are friendly and help each other out. I worked with Amanda, and she assisted my husband when he came back the next year to buy my ring. She took the time to ask the right questions and even remembers little things about us. Additionally, the quality for your money couldn't be better - they have a huge variety of rings that are constantly being updated and great product policies! Definitely check them out before you make your final decision! A side note: since my ring was purchased just over a year ago, I've had to have my ring serviced multiple times already (my prongs are small and snag on everything). This is always at no cost (per their policy), however, I've been quoted times to pick up my ring and it hasn't been ready or it hasn't been behind the counter to be picked up.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Hola, mi esposo se encuentra en Las Vegas, en una convencion d: casinos, desea comprar un diamante suelto, para anillo de compromiso, por favor necesitamos la direccion de la tienda The Shane Company en las vegas.mi email: mela_nusa@hotmail.com; jose_casapia@admiral.com.pe
thanks.
Services Used: Jewelry
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Allie
Wedding:
10/6/2012
4.8/5.0
my husband got my ring at shaneco in minnetonka, without any help from me and i love it, the girls there helped him pick something out that is perfect for my age and personality. when i got it however, it was a size 7 and im a size 4, it has so much detail on it that it couldnt be sized, so shaneco had another one made from scratch for me! free of charge! i had always been a little skeptical of big jewelers like this until I realized how great they treated their customers. they also cleaned all my bridal jewelry for me the day before my wedding when i went in to get my ring cleaned!
Services Used: Jewelry
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Jillian
Wedding:
10/5/2012
5.0/5.0
I Love Shane Co. we got all3 rings here and had GREAT service, the staff is always friendly! everytime we went to browse they would offer to clean my engagement ring, and there was no extra pressure to buy. the staff is knowledgable and I love the payment options!! LOVE IT!!!
Services Used: Jewelry
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Amanda
Wedding:
10/5/2012
5.0/5.0
ABOVE AND BEYOND anything we ever expected or could have even hoped for. Jason and Noelle were absolutely incredible to work with and we will recommend them to anyone in need of jewelry. Thank you, Shane Company!
Services Used: Jewelry
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Samantha
Wedding:
10/1/2012
3.7/5.0
I bought my ring here. Staff is very nice and great at communicating: education, options, when your ring is ready. Personally, the lifetime warranty is great, but the fact that your band, if you want to change it, has to be DOUBLE the amount as the original one you buy, is ridiculous. They give you 60 days to exchange your band without any repercussions which seemed like enough time to me, but I decided I didn't like my band after 6 months. It just didn't fit right and when the season changed it really fit me differently. So my band went from a $500 one to a $1300 one. They are accommodating though, to a point. they said if I found a band that wasn't quite double, I could pick something else out to meet the requirement. The diamond only has to be $1 more, so that's fine. And the lifetime guarantee sold me! Renter's insurance covers it's loss. Shane Co. covers broken bands and upgrades, and if you want to trade your ring in completely, it will always be AT LEAST what you bought it for there!
Services Used: Jewelry
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Ashlee
Wedding:
9/30/2012
5.0/5.0
It all started when my now husband bought a set of diamond earrings from Shane Co. as a birthday gift for me about two years ago before we were engaged. A year later we upgraded those earrings and a few months after that my husband purchased my engagement ring from them. We have since purchased both of our wedding bands and a set of pearl earrings that I received from my husband last Christmas. My point is that lucky for me, my husband loves purchasing jewelry for me from Shane Co. He says he doesn't feel pressured at all and the associates are very helpful at picking things out as well as staying withing within his budget. I take my rings and earrings in all the time to get cleaned. They have amazing policies when it comes to upgrading and sizing among other things. Unless something changes, we will be lifetime customers.
Services Used: Jewelry
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Nick
Wedding:
9/30/2012
5.0/5.0
After going to MANY vendors, this was the place. Non-commission, it was great, no pressure at all, none, they wanted to make sure that both the bridge and groom were happy. Pricing is very competitive. Their warranty is worth it alone to purchase here. Do yourself a favor and at least look at what they have and what they are about. I used to get jewelry for my now wife at Ben Bridge and now I don't go anywhere but Shane Co.
Services Used: Jewelry
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Anonymous
Wedding:
9/29/2012
5.0/5.0
I love this company. I'm so glad they don't work on comission so they aren't constantly pushing you to buy things. I had a diamond from my fiance's grandma and just needed a setting, I walked in told them what I was looking for, and instantly the jeweler walked in the back and pulled exactly what I had described, and for a great price! They are always more than happy to inspect and clean my ring, and the lifetime guarantee can't be beat!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.7/5.0
gorgeous rings and free cleaning anytime. we are very happy with our choices
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Been here many times to have my ring adjusted, as I did not know my size. They were very helpful and friendly. Took me several times to get the right size, which was frustrating, but it's great when it fits right. Recently got my fiance's wedding band here. They have great customer service and policies. We' plan to use them for future jewelry purchases.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My fiance and I had visited a few jewelers like Zales and Kay. I was not very impressed, their diamonds did not seem like good quality for the price. On a whim we went to the Shane Co. and boy am I happy we did. It was an amazing experience. First of all they were not pushy! They were patient! They were extremely knowledgeable! Even if you do not buy your ring from them you should stop buy just for fun and to understand what buying a diamond is all about.

My fiance did end up getting my ring from there and I could not be happier! The diamond constantly sparkles! I get compliments all the time.

Also, no one can beat their guarantees! One of my friends got engaged recently and two of the smaller diamonds on the setting fell out already! Mine are good and tight. Even if they did Shane Co would fix it for FREE! They fix any issues with the ring (stones falling out or chip diamonds). They also have you come in every 6 months to have the ring cleaned and tightened. If the metal on the ring gets dull, no need to worry. They re-dip it for FREE so your ring can always look new.

Another great thing is they guarantee the price of your stone. Say you want to trade it in because the price of diamonds has gone down. They will give you the price you paid for the diamond, even if it is worth less. So you can upgrade even more!

After going there, I can't believe that people would actually get their engagement rings/wedding bands from another jeweler. My ring would cost twice as much somewhere else.

All I can say is that I have told all my friends about how AMAZING Shane Co is and to really check them out.
Services Used: Jewelry
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Nicole
Wedding:
9/22/2012
5.0/5.0
I LOVE Shane Co. They seriously have ten times the amount of settings as any other store. Not only that but they allow you to upgrade your diamond at any time and will give you the exact dollar amount you paid towards a new diamond. I love my wedding set--it is perfect. My husband now knows where he has to shop for all my jewelry! :-)
Services Used: Jewelry
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Kristin
Wedding:
9/22/2012
5.0/5.0
I love the engagement ring my husband got me from Shane Co. I love the quality for the price and the free services. I think they have wonderful people to help you find whatever you are looking for. I even bought my wedding band there.
Services Used: Jewelry
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Alana
Wedding:
9/21/2012
5.0/5.0
The Shane Company has an absolutely beautiful selection of engagement rings and wedding bands. They are friendly, knowledgeable, and they have attentive service. We'll be coming here for special occasions for years to come!
Services Used: Jewelry
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Kelli
Wedding:
9/21/2012
5.0/5.0
Shane Co is awesome! When my husband and I were searching for the right wedding band, I never felt any pressure to buy something more expensive or bigger. Since they do not work on commission, they have no real reason to! The quality is awesome and they have a huge selection for men's rings too, which can be hard to find sometimes. I have popped in to get my ring cleaned when I am in the area and everyone is always very friendly and does it right away. Overall, I love Shane Co! A new fan for life!
Services Used: Jewelry
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Stormy
Wedding:
9/21/2012
5.0/5.0
I absolutely love my engagement ring and wedding band from Shane Company! I loved the online build a ring feature and how easy it was for my fiance to get the perfect ring for me!
Services Used: Jewelry
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Beth
Wedding:
9/15/2012
5.0/5.0
Both of our visits at Shane Co. were wonderful! When we went to look for my engagement ring, I thought I knew what I wanted, but the woman helping us took her time and had me try on all kinds of settings so that I knew I got the exact thing I wanted :) Then when I went back for our wedding bands, they offered to clean my ring while I chose the bands and got that process done. They were very friendly and we didn't feel rushed or pressured to buy anything more than we could afford :)
Services Used: Jewelry
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K
Wedding:
9/15/2012
5.0/5.0
I love love love my ring! They have the most beautiful selection! Great layaway plan and excellent warranty!
Services Used: Jewelry
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Jennifer
Wedding:
9/14/2012
5.0/5.0
Love my ring and the service was awesome. The best part you get full credit to upgrade it.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
After going to other stores, it was refreshing to walk into Shane Co. First, they have real lighing, not the crazy one that makes the diamonds look all super shining (cause they don't look like that once you leave the store!). They took the time to help educate us and pick out the perfect pair of wedding rings. I am impressed with their policies as I had lost 40 lbs before the wedding and they re-sized my rings free of charge and within 3 days! Highly recommend them!
Services Used: Jewelry
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Sara
Wedding:
9/8/2012
5.0/5.0
I love that these people do not work on commission. It makes the whole experience seem more genuine to me. There is no pressure to buy or upgrade to something bigger. These people are there for you and help out every step of the way!
Services Used: Jewelry
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Isabelle
Wedding:
9/2/2012
5.0/5.0
We bought our wedding bands from Shane Co. and are very pleased with the product and the service. The sales force do not operate under commission, so there is absolutely no pressure to make a purchase. Every sales person we have encountered has been extremely pleasant and attentive. If you want to view pretty much every ring they have, they will gladly pull them out for you. They have realistic lighting so you will be viewing your gems under normal circumstances, unlike the sparkly lights a lot of other jewelers use.

They offer a lifetime warranty on your purchase which includes (and not limited to) unlimited resizing, cleaning, and gem replacement (if any fall out). If you are unsure about your purchase, they do allow for a test run.

They have a great, ever-changing selection and competitive prices.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I went with my fiancé to pick out my engagement ring our both of our wedding rings at Shane Co in Alpharetta, GA. After visiting Tiffany’s stores all over the country over the prior year, we decided to visit Shane Co just to see if we could get more ring for our money. The sales person was very knowledgeable and helpful. We were there for six hours because I couldn’t make up my mind, and everyone was very patient. We were able to take with us the certified paperwork that shows a 3rd party’s appraisal of the diamond we purchased. Also, they had to size the ring, so we came back the next day to pick it up, and it fit perfectly and was all clean and ready for us. I wear my engagement band all of the time and never take it off, not even to clean, garden, get in the lake/ocean, etc., and the ring is still in perfect condition after six months. Our wedding was this past Saturday, September 1, 2012, and the wedding bands are perfect as well. I highly recommend Shane Co. You will get a much more ring/diamond for the money, and the service is as good as it is in a nicer place, like Tiffany’s.
Services Used: Jewelry
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Brooke
Wedding:
9/1/2012
5.0/5.0
We found the rings we loved that were unique from other stores' ring selection. The staff was helpful in educating us about diamonds so we could pick the one that best met our taste and budget. The service department did a great job at welding my engagement ring and wedding band together. The prong holding my main diamond did show a crack on it at a 6-month inspection and cleaning. They replaced the entire prong at no charge.
Services Used: Jewelry
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Courtney
Wedding:
9/1/2012
5.0/5.0
My husband bought my engagement ring here after hearing all the radio ads and doing some research. He said that they were so friendly and he never felt pressured to go over his budget. After he proposed and we were planning our wedding he said that he didn't want his wedding band to come from anywhere but Shane Co. When we went to purchase his band, it was a great experience. Everyone was so friendly!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.4/5.0
Love my ring & every time we go in everyone is so helpful.
Services Used: Jewelry
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Emily
Wedding:
8/25/2012
5.0/5.0
I have a million good things to say about Shane Co. The people are fantastic, the prices are fair, and the quality is fantastic. We will continue to go here for years to come.
Services Used: Jewelry
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Amanda
Wedding:
8/25/2012
5.0/5.0
I wouldn't go anywhere else for my fine jewelry needs. We purchased my engagement and wedding rings, his wedding rings, my mom's gift, and my maid of honor's gift here. Misty is a pleasure to work with every time we go in. We have been to so many other jewelers and the experiences compared are like night and day. We would choose Shane Co. on all counts.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I found the absolute perfect wedding ring at this jeweler. One of the things I love about this store is that most of their rings are unique so I know no one else has my ring. The service is friendly, professional and prompt. If your having a hard time finding the perfect ring come in and take a look. Very reasonably priced and a huge selection!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.0/5.0
My fiancé got my ring from Shane Company. I LOVE my ring. But the customer services could have been better. Was told different things by different members of the sales staff.
Services Used: Jewelry
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FutureMrsShaneCo
Wedding:
8/24/2012
5.0/5.0
My rings (engagement and wedding band) had to be special ordered due to the small size. Since it was coming close to the holidays, they told me that with my order being placed on October 22, my rings would arrive no later than Jan. 14 (the vendors were going to be on vacation for the holidays). Well much to my wonderful surprise, I got a call that my rings were ready on Dec. 9, way before they told me, and right in time for Christmas to show off my sparklers to the family! They were patient when I called several times hoping to see if they had any info when the rings were in, and had my own diamond placed in my engagement setting the same day...and hours later I was OFFICIALLY engaged! They have great guarantees on their products and maintenance and cleanings every 6 months, you can't beat that! We will be picking up my fiance's band next month from there, we are thrilled with Shane Co and recommend them to all of our friends!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.6/5.0
I didn't shop around for rings, but Shane Co is very professional, and they were helped me when choosing my ring and my bride's ring. I am happy with using them.
Services Used: Jewelry
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Anonymous
Wedding:
8/18/2012
4.7/5.0
I love the engagement ring my husband bought me from the Shane Company. They are very friendly sales associates. They never seem pushy unlike another jewelry store we visited prior to them. However, my husband ended up purchasing my wedding band at another jewelry store. When we took the two rings to the Shane Company to have them soldered together they told us that since the band was not purchased from them they'd charge to solder them and then charge us to refinish them since they would probably get scratched in the process. That's really my only complaint about the place, if you can even call it that. I'm very anxious to upgrade my diamond soon! That's is probably my favorite part about that place.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
3.0/5.0
We bought my engagement ring in Oregon, but had to do our wedding bands in Lynnwood. Shane Company rings are great quality, and their services can't be beat. The Lynnwood store could use some help with customer service. We paid extra for our rings to get them here, and when my dad went to pick up my wedding band, they couldn't find it. They put it under the wrong name. In the end it all worked out, but that's not anything a bride should worry about.

Great quality, mediocre customer service at this location. We'll do everything through the one in Oregon from now own, even with the drive.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love my ring!! They have the best upgrade deals and will clean and re dip the band if needed
Services Used: Jewelry
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M.S.P.D
Wedding:
8/17/2012
5.0/5.0
I can't rave enough about this place!
We purchased the most amazing rings here.
They certify that they aren't blood diamonds
They give a lifetime warranty.
They give free soldering and if you you want it undone later that's free too.
If you need to get the rhodium plating redone that's free too.
Free cleaning and inspection.
They aren't paid on commission so I didn't feel pressured to buy something I didn't want.
The people are so friendly.
When I contact them they get back to me right away!
Honestly there are very few jewelers out there with this kind of integrity!
Services Used: Jewelry
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Bethany
Wedding:
8/17/2012
5.0/5.0
great company, friendly, and willing to help in any way!
Services Used: Jewelry
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Bethany
Wedding:
8/12/2012
4.5/5.0
We bought the diamond for my engagement ring here and they were wonderful. The lady that helped us went through as many diamonds as we needed to find the right one. We had been to several other jewlers and they were not nearly as pushy or rude when you mentioned wanting to check other stores. They have very good quality jewelry and prices that are reasonable. I will definitely buy more high quality jewelry from them in the future. And like the commercials say "Now you have a friend in the diamond industry".
Services Used: Jewelry
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Melissa
Wedding:
8/12/2012
5.0/5.0
Shane Company is amazing. The fact they are not on commissioned sales makes the experience more pleasant than I could have ever helped for. The prices, quality and beauty are amazing. If you saw it on their website, but not in the store, they may have it tucked away in the back to see. Their service and staff is bar none. I will return for more than my ritual cleanings and maintenance.
Services Used: Jewelry
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sean
Wedding:
8/12/2012
4.5/5.0
They work with us to fing a ring that was in our price range, which was a huge help. I got a great quality beautiful engagement and wedding ring for a great price. The service was great and i was ble to clean my engagement ring on the day of the wedding.
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love this place! I have a beautiful and unique ring that I have searched for years! I am so glad that I went with this place. Every other place rips you off especially Kassab jewelers. They will show you super expensive diamonds with major defects.
Services Used: Jewelry
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Krissy
Wedding:
8/12/2012
3.5/5.0
My husband and I both got our rings through Shane Co. Though they have a great selection of rings, their service is very inconsistent. Unfortunately, when my husband went in for my engagement ring, he did not have a positive experience. Though we understand that employees move between customers, taking two at a time, we were disappointed in that we did not feel that they really cared or were interested in us being there. For him, he got an employee who insulted the family diamond that he put in my ring and remarked on it's smaller size. After I had my ring, I ended up having to go in 3 times to get it resized. The first employee used the incorrect sizer (which I don't know much about and figured he should have), the second made my ring still too small, but the third and final employees were amazing, super helpful and nice. The other downside is that they give you the rings right out of the display case (though many other jewelers may do this) which ours were scratched from normal wear and tear of people trying them on. It's unfortunate because we do love the employees that were respectful and nice, as well as the employees who actually resized our rings who did a good job, but because of the inconsistent service quality, we are not going to return to Shane Co. as we prefer a more all-around friendly staff.
Services Used: Jewelry
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Mariom
Wedding:
8/11/2012
5.0/5.0
I ordered my wedding bands online. One of the best things of Shane Co is that they allow you to customize your design. They have a great selection and I got a very good deal in my wedding bands.
Services Used: Jewelry
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Eric
Wedding:
8/11/2012
4.9/5.0
Hello Everyone!

I'm in the market for a pair of stud earrings for my wife for Christmas. Of course, this brings back all the shopping that went into my purchase of her engagement ring. I know there is a lot of good, bad, etc experiences with any company, but I wanted to share my experience in buying the perfect ring for my wife in this long overdue review of Shane Co.

This review is a bit long-winded, and for that I apologize. It does, however, accurately depict my search for the perfect diamond.

I went everywhere, blue nile, shane co, jared, kay, tiffany, etc. I did a lot of reserearch, comparisions, and spent a lot of time making sure I got this one right. I wanted a stone that would not only be beautiful, but that would be sure to be an heirloom.

I had it narrowed down to a few criteria. I was on a budget of about $5000 for the stone. I wanted to get something that sparkled like crazy, had few inclusions, and was as colorless as possible. The size came afterwards, but I wanted to keep the size close to 1ct. That's a lot to ask for, I this found out very quickly.

I shopped online, in stores, and went to both independent and "chain" stores. I looked at upwards of 500 diamonds, and even more settings. The more I searched, the more frustrated I became. I'd find a diamond that had most of the qualities I wanted, but none that had all. That is, until I did something that changed everything.

When it came down to it, I didn't really want to buy online. I wasn't completely opposed to the idea, but I wanted to see it sparkle before I bought it. A lot of people will tell you that you can get a D/VVS1 that looks as dull as a cloudy piece of glass. This made my decision a little easier, and I decided to focus on B&M stores. While this might make you cringe at the thought of what I paid, I urge you to read on.

I visited Shane company, and decided on a Shane Classic stone. Had it picked out, was about to pull the trigger, but decided I wasn't quit
Services Used: Jewelry
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Brittany
Wedding:
8/10/2012
5.0/5.0
Best service and quality at an affordable price ever!
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.6/5.0
We purchased all of our rings here and have already recommended them to another couple who purchased their engagement ring there as well. They have a great and unique selection. I found a vintage style ring that I am absolutely in love with! They have a great layaway program and you can exchange and trade in your ring for full value at any time later.
Services Used: Jewelry
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Bret
Wedding:
8/10/2012
5.0/5.0
I appreciated the service I received at Shane Co very much. The sales person (Zach) was very friendly and showed me exactly what I was looking for. He didn't try to push me into buying something I couldn't afford and everything he showed me was in my price range. After buying the engagement ring additional staff who didn't help me on the day I bought my ring recognized me and helped me get the ring in to be re-sized. The ring was ready when they told me it would be and in addition to the re-size they also made sure they cleaned it and when we got it back it was like new. Very impressive, would recommend to anyone! Thanks!
Services Used: Jewelry
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Rachelle
Wedding:
8/9/2012
5.0/5.0
Perfect! Everything was perfect! I told them what I wanted (my husband let me pick my wedding ring lol) and they were able to show me many rings and diamonds in my price range, and it helped that they had a laway.
Services Used: Jewelry
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Lindsey
Wedding:
8/5/2012
5.0/5.0
My ring from shane and co was amazing! I got the brilliant cut, these people know what they are doing and are very knowledgeable. I went to quite a few places to find the perfect ring but was able to customize mine here to make it exactly what I wanted, so many compliments!
Services Used: Jewelry
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Jackie
Wedding:
8/5/2012
5.0/5.0
I absolutely LOVE Shane Co! The service always continues to impress me! They had perfect selection, and I am more than satisfied with my rings! I appreciated how helpful everyone was, and the knowledge of rings was very impressive.

I wish they had a little more of a selection for men's wedding bands, we had to go through another company for that.

My favorite part about Shane Co, besides the salespeople, is that I can always get my ring cleaned to make it sparkle like it was just from the box. I highly recommend this company for your engagement ring/wedding band :)
Services Used: Jewelry
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Melody
Wedding:
8/4/2012
5.0/5.0
A very friendly company to work with. We were not pressured at all to buy above our budget and the salespeople were very cooperative and worked together to help us find a unique stone and setting that I love!
Services Used: Jewelry
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Stephanie
Wedding:
8/3/2012
5.0/5.0
we went to almost every jeweler in town and Shane co was by far the best place to go.
they never sat there and pushed nor harassed you for a purchase they educated us on what to look for in a diamond.
they have more of a variety of wedding bands then anyone in town they have the best warranty ( which by the way comes with the purchase no extra money for that unlike everyone else charges 200.00 on top of your ring purchase)
they have great customer service we took my ring in the day before our wedding they guy notice that my ring was slightly turning yellow. they re polished it that night when it usually takes about a week if you were to go in there and ask for it done. they simply told me they wanted to do it so my ring is perfect for my perfect wedding
so i strongly recommend this company. good price. great rings couldn't go wrong with them
Services Used: Jewelry
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Kyle
Wedding:
7/28/2012
4.4/5.0
Great service, however we had to call to see that the rings were already in.
Services Used: Jewelry
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Caryn
Wedding:
7/28/2012
5.0/5.0
My husband and I purchased our wedding bands and my engagement ring from the Woodbury/Oakdale area Shane Co. The salespeople we talked with were very helpful and knowledgeable about the quality of the rings we looked at, as well as the benefits we would receive with their lifetime warranty. I would definitely recommend them (and have already recommended them!) to friends looking for their rings.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
awesome people, good experience
Services Used: Jewelry
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Melanie
Wedding:
7/27/2012
4.3/5.0
Shane is a wonderful place to buy an engagement ring, if nothing else for the incredible service. They will re-rhodium for FREE, and also we get free re-sizings for life. I didn't realize until we purchased my husband's band from another jeweler, how valuable this benefit is. Shane is great!!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
From the very first time my fiance and I walked in we were offered help. Everyone was very nice and made us laugh. Our rings are perfect and were exactly what we were looking for.
Services Used: Jewelry
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Anonymous
Wedding:
7/21/2012
5.0/5.0
This is a great company! Always professional, always knowledgeable and helpful and never pushy! We bought our rings here and will definitely come back for other jewelry! Loved everything about them!
Services Used: Jewelry
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Meghan
Wedding:
7/21/2012
5.0/5.0
I really LOOOOOOOOOOOOVE the Shane Co. They give you more than you want for your money & listen to what you really want.... from where we live, it's a bit of a drive, but I loooooove them. They aren't pushy at all. We were there for like 3 hours to pick out my engagement ring, but they just let us hang out & showed us as many rings as we wanted. They really are a different place & that's a good thing!
Services Used: Jewelry
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Susie
Wedding:
7/7/2012
5.0/5.0
Loved the selection and service at Shane Company. We bought our wedding bands here and they have provided us with excellent costumer service from the moment we stepped in the door. My fiancé also bought my engagement ring at the Georgia store. We just love Shane Company for their quality, prices, and service. We will be coming back!
Services Used: Jewelry
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Tina
Wedding:
7/7/2012
5.0/5.0
Good prices and service. I found my ring online before we went into the store.
Services Used: Jewelry
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Chelsi
Wedding:
7/7/2012
5.0/5.0
Oops! I wrote a review about the wrong ShaneCo!! They were SUPER helpful to me when I was picking out my ring! Not pushy, but helpful. My ring is perfect and I am very impressed with their service!
Services Used: Jewelry
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Pat
Wedding:
7/3/2012
5.0/5.0
We actually purchased my engagement ring several years prior to the wedding. When my husband wanted to upgrade my diamond for Christmas, we were happy to learn that the diamond had actually increased in value due to the cut. I was able to get a very beautiful replacement for the fraction of the cost because of Shane Co.'s exceptional upgrade/trade in program.
Services Used: Jewelry
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Alex
Wedding:
7/2/2012
4.8/5.0
Shane Co was very helpful. The rings are beautiful but the biggest thing they did was special ordering my husband's ring. I had to take in his ring last minute to get a smaller size. Although traditional time for custom orders take 3-4 weeks they got it done in 2 weeks so I had it in time for the wedding. Products are great, warranties are great, and I can take the rings at any time to get them cleaned for free!
Services Used: Jewelry
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Jacqueline
Wedding:
7/1/2012
5.0/5.0
I initially stopped by Shane Co when looking at engagement rings. It was a very busy Saturday, but the salesperson still spent over an hour with me as I went looking from case to case. He taught me so much about all the different rings and diamonds and most importantly respected my budget. I left feeling really confident, but still curious to see what other jewellers in the area could offer me.

My next stop was Genesis Diamonds. I had such a positive experience at Shane Co that I just thought Genesis would treat me the same since they are supposedly the number one jeweller in Nashville. That was not the case at all! I walked around the cases and made notes of what rings I would like a closer look at. Then I waited and waited and waited. Finally I asked if I could get some assistance and was told someone would be with me shortly. That never happened. I walked out never being helped and never looking at any rings.

I then headed over to Jared's. All the workers there were really prompted to greet me and show me around. I went through their short diamond class and then started looking at rings. The salesperson was extremely pushy and trying to get me to buy rings way out of my budget. After looking at so many rings I had a really good idea of what I wanted and I was kept being shown rings that were the complete opposite. I didn't feel like I was being listened to at all. In the end I found a ring style I liked and went through the process of selecting a centerstone. The end result was an almost $5000 ring with diamond that was poor quality--even at a glance you could see that it was yellow. When I asked about getting a better quality centerstone, they said that with my budget of $5000 that was probably the best I could afford. I left there and they called a few times asking when my boyfriend would be coming in to buy the ring.

We ended up buying all our rings from Shane Co. I can't recommend them enough!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great selection, great customer service, and fair value! Plus the peace of mind that comes with having your jewelry protected for life.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband got my engagement ring here and they we both got our wedding bands here as well. Shane co is great! They really take the time to educate their customers and explain the advantages/disadvantages of a certain metal or what to look for in a diamond. They also offer free cleaning and polishing!
Services Used: Jewelry
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Ashley
Wedding:
6/30/2012
5.0/5.0
My husband told me that when he went to pick out my ring he loved how helpful and nice they were to him. He works outside all day and went in right after work looking a little muddy and they didn't ignore him or treat him differently like other places have been known to do. My ring is very beautiful. They have a great selection of rings and we went back for his and to pick out my wedding bands. Everyone that works there is very attentive and helpful. They are not pushy and they have the best selection of diamonds and prices that we have looked at.
Services Used: Jewelry
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Megan
Wedding:
6/29/2012
5.0/5.0
A great experience with them--always friendly, and you have a lifetime guarantee with your rings. Would definitely do business with them again.
Services Used: Jewelry
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Felicia
Wedding:
6/24/2012
5.0/5.0
Got my engagement ring, and wedding bands here. Very helpful and reasonably priced. Very happy with all rings.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
The staff at Shane Co. was courteous, helpful, knowledgeable and not pushy. The selection was excellent and I felt very satisfied with my options, even on a relatively tight budget.
Services Used: Jewelry
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Anonymous
Wedding:
6/22/2012
5.0/5.0
From the engagemen rng to the wedding ring plus gifts for family, this is the BEST jewelry store. They were very helpful in their recommendations. It is always a pleasure to shop there - we are always greatly welcomed.
Services Used: Jewelry
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Andy
Wedding:
6/22/2012
5.0/5.0
We bought our engagement ring and wedding bands here, and every time we walked in the door, the staff was very friendly and helpful. They have a big range of diamonds and rings, so you can definitely have a say in what you want your ring to look like. If you have a price range in mind, you will walk out with what you want in your price range. A lot of selection, so you will find whatever it is that you came to look for.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Ask to work with Paula Rae! She helped us with my engagement ring, our wedding bands and is GREAT! She knows what she's talking about and won't pressure you into buying something. You get way more for your money at Shane Co. then compared to other jewelers.
Services Used: Jewelry
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Catherine
Wedding:
6/16/2012
4.9/5.0
Wonderful customer service and great value for beautiful jewelry. They offer a layaway plan, which is what we did with our wedding bands so we could pay them off gradually. They inspect and clean your jewelry for free every 6 months, and as long as you keep up with these inspections twice annually, they guarantee their jewelry, meaning if I lost my diamond they would replace it. Great experience!
Services Used: Jewelry
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Jeannette
Wedding:
6/16/2012
5.0/5.0
Awesome jewelry store. My engagement ring was from another jewelry store, which we had felt hassled to get the ring at that time. Then having to deal with a credit card fromthis other company with interest Ugh! We decided to go to Shane Co. for our wedding bands. The sales persons we so nice and did not hassle us. Because of this we tried on so many wedding bands and probably drove the girl that was helping us crazy but we actually had fun and found our bands that we were both extremely happy with. Payments were easy on their layway program no hidden fees. We will definatley be back for our jewelry in the future!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.7/5.0
They did a beautiful job with our rings! Lifetime guarantees, free cleanings, inexpensive engraving and free re-dippings on white gold. Fabulous!!!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great service and very professional. Glad we got our rings here.
Services Used: Jewelry
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Lindsey
Wedding:
6/9/2012
5.0/5.0
My husband got my engagement ring here, and he got the clearest diamond and most beautiful setting! Then we went back to get the bands. The service is amazing, since they aren't on commission, so they truly listen to what you want, not what they are trying to sell you. Any sizing we needed was done in a quick turn around time. Plus, the guarantee you get on the rings, along with lifetime service, can't be matched by most jewelry stores. We were very happy with our experience!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great service and very professional. Glad we got our rings here.
Services Used: Jewelry
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Cindy C
Wedding:
6/9/2012
4.7/5.0
My engagement ring came from Shane Co, so there was never any doubt that we would return there to pick out our wedding rings. The sales staff was very helpful in assisting us pick out a ring that looks beautiful with my engagement ring. We also picked out a beautiful gold band for my husband. It helped tremendously that we could put our purchases on lay away for four months. They also took some of my old gold and let us use it as trade. I look forward to going back to Shane for our anniversary gifts in the future!
Services Used: Jewelry
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Gina
Wedding:
6/9/2012
5.0/5.0
Very friendly and knowledgable. They helped us find the perfect wedding bands.
Services Used: Jewelry
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Kelle
Wedding:
6/9/2012
5.0/5.0
Manager Kelly Swentik is the best! She helped us every step of the way in finding a setting for my large sapphire, spending several hours with us in the process. When we couldn't find a set that was already put together, she started taking elements from different sets and mixing and matching until we found just what I wanted. When we didn't buy the set that day, she was still professional and friendly and helpful, and when we came back 2 days later, she helped us again with our purchase and put a rush on my stone set so that I could wear it home.
Services Used: Jewelry
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Susan
Wedding:
6/9/2012
4.8/5.0
We bought both my engagement and wedding bands from Shane Co. They are gorgeous, and I have received many complements on them! I loved the service we received there. I didn't feel pushed to purchase anything, as I have felt at other jewelers. I also appreciate the free maintenance like resizing and cleaning they provide, which we have already taken advantage of. Some stores make you pay extra for that service. I would definitely recommend Shane Company!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Shane Co is an absolutely wonderful jewelry company to get your rings through!! They're only located on the west coast from what I know though. The people there are soooo helpful and eager to help you find that perfect fit. My husband got my engagement ring through them and so we went ahead and got our bands through them as well. I discovered that the band that went with my engagement ring wasn't going to have any diamond studs on it and was going to make the overall band of the rings look bigger on my finger than I wanted. I didn't, however, want to exchange my whole ring since my at the time fiance has picked it out himself. Ethan, the store manager, helped me find the same shape band of my original ring in a smaller form that had a couple of diamond studs and of which my original diamond could be placed into!! I was soooooo excited to be able to have a ring that fit my finger perfectly and had the same curved shape and diamond of the original.

Aside from their helpfulness it's important to note that the consultants dont work on commission so they aren't going to try to sell you the most expensive thing in the store, and the rings are cleaned, re-sized, and repaired for free for life!!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The commercials may be a bit corny, but they're true. I went to other jewelers first, and then I went to Shane Co. I paid slightly more than I planned on spending, but with much better quality than that of other places! She said yes!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband bought my engagement ring here and it is the most beautiful ring I have ever seen. He picked the band and then he picked the size and shape, clarity and specific diamond that went into my ring. It is a work of art and the company was incredible.
Services Used: Jewelry
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Amanda
Wedding:
6/2/2012
5.0/5.0
We cannot say enough great things about the Shane Co. in Brentwood. All of our rings have been bought through them and we are very happy with them. We love the lifetime warranty as we have already had damage to my ring and it looks as good as new. Their turnaround time for cleaning and maintenance is not long at all which makes it very convenient and you don't have to go without your ring for very long. We were also to use our money we put down for one ring and change our minds to another ring without any issues at all.
Services Used: Jewelry
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Angelina
Wedding:
6/2/2012
5.0/5.0
Always great customer service. P.s. Free ring cleaning :)
Services Used: Jewelry
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Miranda
Wedding:
6/2/2012
5.0/5.0
As the Bride, my engagement ring and wedding band was purchased from Shane Co. My rings are beautiful. The diamonds are in very good condition and are very shiny. My Groom's ring is a beautiful European cut white gold wedding band. His wedding band is very handsome and comfortable. Our rings are beautiful and the quality of our jewelry from Shane Co is very good. Shane Co has staff that are very helpful and knowledgeable.
Services Used: Jewelry
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Anonymous
Wedding:
6/2/2012
5.0/5.0
We were VERY impressed with Shane Co! As a couple in their young twenties, we continued to be pressured, disrespected, and/or unvalued at other jewelers. However, Shane Co was completely different! Since they do not work on commission, their staff is friendly, kind, and costumer oriented. After explaining what type of ring we were looking for, the staff member selected three rings that she thought fit the bill. Well, one of them did and we purchased it that day! I found they were reasonably priced, costumer-oriented, and easy to work with!

I highly encouraged one of my bridesmaids and her boyfriend to look here! They instantly fell in love with Shane Co and found the ring (diamond included of course) that they were looking for! I will continue to recommend Shane Co to all future brides :)
Services Used: Jewelry
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BeesMac
Wedding:
6/1/2012
5.0/5.0
My rings came from The Shane Company in Duluth, GA. The entire experience with them has been really good. I remember going and trying on rings with my now husband and feeling like no one else was in the room. However, the store was very busy that day. The salesman listened to everything I was looking for and found the perfect ring for me. I get the same service from them even when I go to just get my rings serviced.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband went to Shane Co to pick out a unique engagement ring for me. He gave them an amount he was looking to spend and they showed him an incredible selection that fit within that budget. He found the perfect ring for me with flowers around the band. Then he brought me to the store "to find a ring" and we "found" that one! I had no idea that he had already picked it out at the time but later he told me the truth! It was so unusual he wanted to make sure I would like it. It was perfect! It makes me smile every time I see my hand! When it was time to pick out his ring we went back to Shane Co and received the same great customer service! We found an extraordinary ring for him! With the lifetime guarantees and care included with the purchase we not only love our rings, we are confidant that we will love them forever because they will always be in great shape! We are Shane Co customers for life and recommend them to ALL of our friends!
Services Used: Jewelry
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Kassie
Wedding:
6/1/2012
5.0/5.0
Shane Co is always so great. We have absolutely no complaints. I always hated ring shopping because we would get suck in stores for hours when we had to intention of buying because people are so pushy. Not at Shane Co. The people are so friendly and helpful, but never pushy.

My husband bought both my engagement ring and wedding band there, as well as a pair of beautiful pearl earring for my wedding day gift. We also bought his band from them. They have a great layaway plan. We actually put my husband's band in layaway since we didn't need it until the day of the wedding. Half way through paying for it, we decided we didn't like that band. They happily exchanged bands and adjusted the payments accordingly.

We are working with them again for my second band and have been just as pleased as all the other times. I doubt we ever buy jewelry anywhere else.
Services Used: Jewelry
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Lana
Wedding:
5/27/2012
5.0/5.0
I was pretty wary to check out Shane Co. for rings, because I figured all chains are the same. I was TOTALLY wrong! I am so glad my husband and I came here. We found exactly what we wanted. The salespeople were so professional (we worked with two) and helpful.

It was very difficult going places where they would have to size down size 7 rings to a 5 for me (like large chains). But Shane Co was able to get smaller rings, which was perfect! The prices are unbeatable, at least from my experience of shopping around, and the service is great.

I was worried we'd find cookie cutter rings, but their selection was so diverse! We wanted an intriguing ring for my husband and was having the hardest time until we came to Shane Co!
Services Used: Jewelry
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heatherlynn
Wedding:
5/27/2012
5.0/5.0
We purchased a diamond at Shane Co to put in a family heirloom engagement ring, and we were so impressed with the quality of service and the value that we also purchased our wedding bands at Shane Co. Because of the vintage setting, we needed to find a contour wedding band for me, and they had the largest selection of contour bands by far. They have so many unique pieces of jewelry- it's the only place we'll buy jewelry at now.
Services Used: Jewelry
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Melanie
Wedding:
5/27/2012
5.0/5.0
Finding our rings at Shane Company was so fun. There was no pressure, and she really taught us about diamonds and to really go with what we wanted. I also had a ring issue two days before the wedding, the assistant manager called me, and was waiting for us to arrive. They fixed my ring in less then an hour, and brought us drinks while we waited. This was definitely the place to go, and we will be back.
Services Used: Jewelry
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slopez1007
Wedding:
5/27/2012
5.0/5.0
Mu husband got my engagement ring from Shane Co and we returned to get both of our bands. We had a slightly lower budget for the rings ($1000) total and they were able to accommodate us and showed us great options! Their lifetime maintenance plan is awesome and free. My husband's ring was too large and they were able to get a new one and size it down in plenty of time. Great company!
Services Used: Jewelry
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weddinggroom2012
Wedding:
5/26/2012
3.0/5.0
I am mixed when it comes to the Shane Co. I had a great experience picking out the ring for my wife, but I questioned the price of the diamond. I brought up the fact that I had seen several other lower priced diamonds at other shops, but really liked the setting they had at Shane Co. The jeweler told me that they do not usually barter on the price of their diamonds, but that they would consider dropping the price if I could bring the lower price diamond from another shop (along with the appraisal) back to Shane Co. After searching around at several other jewelers, I decided to settle with the ring/diamond I found at Shane Co. It wasn't until a few weeks later that my curiosity got the best of me. I decided to check online to see the value of my diamond. I found out that Shane Co.com had almost the exact same specs as my diamond online for almost $400 cheaper. When I brought this to the attention of an associate at Shane Co. they gave me some long drawn out reason to justify the higher in store prices. After almost an hour of standing in the showroom, while the jeweler "consulted her manager" and with the jeweler who helped me originally pick out the ring shooting me dirty looks from the other side of the room, the decided to only meet me halfway between the online price and the in store price.

I decided to give Shane Co. one more change a few months later when it came to picking out my ring. This experience was 10x better. I had found the ring I wanted online, but when I went into the store, the ring was not in any of the showcases and I didn't have a picture with me. The jeweler (different from any of the other jewelers i had worked with) went to the back, and found the ring I was looking for, unfortunately not in my size. After trying it out for several weeks, I decided to take it back for a smaller size. The jeweler was very helpful in sizing my finger and ordering the new ring. It got in w/in about a week and fits great.
Services Used: Jewelry
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Monique
Wedding:
5/25/2012
5.0/5.0
The education that Shane Co. provides you is on it's own worth the visit. They give you an in depth knowledge of diamonds and help you to make an informed decision about the ring that you purchase with them. They have friendly and helpful staff that make sure that you don't feel pressured or lost in the store. I would highly recommend to anyone I meet that is in the market for a wedding ring, that they stop by Shane Co. first. Chances are it will be the one and only stop they make.
Services Used: Jewelry
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bia72290
Wedding:
5/20/2012
5.0/5.0
Great service & Great Prices! They provided us with the price we were looking for!
Services Used: Jewelry
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Deb
Wedding:
5/20/2012
4.8/5.0
I took my ring to have it replated to match my wedding band and it was done in a little over 24 hours. They replaced one of the melees free of charge when it fell out. The staff was friendly and helpful.
Services Used: Jewelry
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Amy
Wedding:
5/20/2012
5.0/5.0
The commercials are true. This place is incredible and the people are beyond friendly. I can't account for the actual ring-purchasing as my husband did all of that, but when I went into the store to resize my ring and such, I was blown away. I love Shane Co and look forward to future purchases... Well, my husband will look forward to them, that is. ;-)
Services Used: Jewelry
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Beth
Wedding:
5/19/2012
4.6/5.0
I love my wedding band! They put my engagement ring and wedding band together very quickly!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Shane Co is a must go to for your wedding jewelry needs! Their staff is very friendly and welcoming and do a great job at asking you questions to understand what you like and don't like. That definitely made it very easy to find the right rings to look at. Best of all, their prices are hard to beat! Also offer a great coverage on your ring and diamond and offer free cleaning whenever you want to stop in. Every time I go to take mine in for a cleaning it looks brand new!
Services Used: Jewelry
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Cynthia
Wedding:
5/19/2012
4.5/5.0
Both of us love our bands. The service is always quick and friendly.
Services Used: Jewelry
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Tammy
Wedding:
5/18/2012
5.0/5.0
My experience working with The Shane Company was great. The sales team was very professional and knowledgable, not to mention accommodating. They went above and beyond to make sure I received the best product possible. I absolutely love my wedding set and constantly receive compliments on how gorgeous it is. Thank you to Matthew and Misty for working with us.

Tammy
Services Used: Jewelry
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Christy
Wedding:
5/14/2012
5.0/5.0
My husband and I both got our rings from Shane Co. We love them! Our experience there was fantastic.
Services Used: Jewelry
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Anonymous
Wedding:
5/12/2012
4.7/5.0
My now husband and I went ring shopping a few months before we got engaged so he could see what style of ring I liked. The staff there was super friendly and helpful. One woman did ask my then boyfriend right in front of me what his budget was which was very tacky in my opinion. After he wrote it down and showed her I think she did a good job then showing us rings that were within his budget. I am thrilled with the rings I have. They are gorgeous, unique and I totally have bragging rights within my circle of friends.
Services Used: Jewelry
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Jillian
Wedding:
5/12/2012
4.5/5.0
I've been hearing the Shane Co. commercials on the radio since I was a kid, so when it was time to pick out my engagement/wedding rings, I didn't even consider going anywhere else.
Shane lived up to their reputation... there was no pressure AT ALL. The person helping us asked our budget, and never went over. Not once. He actually showed us many, many rings that were way UNDER our budget, which was amazing. I really would have felt comfortable walking out without buying anything at all... but we found a lovely engagement/wedding band set that I loved.
I almost left it there for a day or two so I could shop around, but the sales rep let me know that many of their ring designs (including the one I chose) are limited to one set per store so girls all over town aren't walking around with the same ring, and that if I left, it may not be there when I got back. He let me know about their awesome return policy and layaway program, so if I found something I liked somewhere else, I could bring the rings back and get ALL OF MY MONEY BACK! No restocking fee? Amazing!!

I was sold, and we bought the engagement ring on the spot, and put the wedding band on layaway. I've never once regretted my decision, and I get TONS of compliments on my rings.

I've been back in twice to have my rings cleaned. Sometimes I have to wait for assistance because the place is BUSY, but the reps are always friendly and professional. I would absolutely recommend Shane to others.
Services Used: Jewelry
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Katie Klitzke
Wedding:
5/12/2012
5.0/5.0
Shane Co has been a great company to work with! They had a large selection for both my husband and I to choose from!
Services Used: Jewelry
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Amy
Wedding:
5/12/2012
5.0/5.0
Since Sandcastle Beach Weddings tried to RUIN our big day, The Beautiful ring was the highlite of the evening. Thank you Shane Co.
Services Used: Jewelry
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Carissa
Wedding:
5/12/2012
5.0/5.0
The Shane co representatives were so helpful and friendly in finding the perfect rings within our budget and helping us get the perfect size in a short amount of time.
Services Used: Jewelry
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AnnaReed
Wedding:
5/12/2012
5.0/5.0
I absolutely love the Shane Company and recommend it to all of my friends who are about to be engaged. They offer the best quality service and have the best and most unique selection. When looking for my husband's wedding band we looked all over and hated everything that we found. We finally made our way over to Shane Co in Kennesaw GA and found the absolute perfect band that matched his unique yet traditional style. We found a classic band with yellow and white gold that matches his watch perfectly. I also love that all of their jewelry stays in house and the personal engraving only took a couple of days. Thank you Shane Company for your great customer service!
Services Used: Jewelry
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fausts1132
Wedding:
5/11/2012
1.8/5.0
We had a HORRIBLE experience with Shane Co. My husband had got the engagement ring made at Shane Co, and had a wonderful experience, however when we went back to make a custom band (because they didn't have any that even came close to matching my ring, which was nothing crazy) everything went downhill fast. The man originally quoted us that is would only take 4-6 weeks to make a custom band and that my ring would only be gone 2 weeks. 3 months later that hadn't even started making my band. Long story short, they under quoted us by almost 1-2 thousand dollars, my engagement ring came back with green plastic mold all in the inside after he said he cleaned it, and he never called when he said he would and we spent 3 months trying to track down everything. When we called to say our complaints the man basically told my husband better luck elsewhere. I wrote an e-mail to corporate and the next day we got a call from the same guy that gave us horrible service saying he had received the e-mail and talked to his manager and would like to fix the situation. By this time we were so fed up, we had taken the ring elsewhere and we never called back. Two weeks later, the manager wrote me an e-mail saying they had been trying to contact us to fix the situation. I don't think having the man who told us good luck elsewhere call us and try to fix the situation was a good way to go about it. If they had tried to fix the situation when we had called several times before while it was all going on would have been beneficial. We had gotten jewelry from them before and like I said had great service.
However, I warn men and brides to avoid trying to make a custom band through them. It is not something a bride wants to worry about before their wedding, and they had no empathy or concern for us.

We did go to Moyer to get my custom band made, and they did everything in house and were absolutely AMAZING. They were very friendly and truely cared about the customers experience. Shane CO prides themself on not having staff that works on commision, but I think they might want to consider it so their staff worked a little harder at customer serivce.
Services Used: Jewelry
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Abby
Wedding:
5/11/2012
5.0/5.0
I love my engagement ring and wedding band. It is everything I could have wanted and when my fiance went to get it they were very kind to him and never tried to pressure him in to something else. He and I are both very happy with what we got. Also, buy the warranty. I get my ring checked and cleaned for free every six months with this warranty and if anything ever happens to it I can get it fixed with out any extra cost. LOVE, LOVE, LOVE these guys!
Services Used: Jewelry
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Angel
Wedding:
5/5/2012
5.0/5.0
I highly recommend the Shane Co. They do not work for commision, so they are not trying to upsell you and follow you around the whole time. They are very professional and they have a very beautiful selection! i love my ring, and they are so helpful everytime i go in and get it cleaned!
Services Used: Jewelry
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Austin
Wedding:
5/5/2012
4.9/5.0
The ring is amazing along with every time you walk in they will offer to polish your ring for free, so you will always have a ring that looks and feels amazing
Services Used: Jewelry
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Bretta
Wedding:
5/5/2012
5.0/5.0
Love, love, love my rings! Very helpful staff!
Services Used: Jewelry
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Sabrina
Wedding:
5/4/2012
4.7/5.0
My husband bought my engagement ring at Shane Co with a recommendation from many other people. The ring he picked out was customized and we absolutely love it. We went back to pick out our engagement bands there as well. Everyone there was very friendly & knowledgeable. One of the most important things to me was quality & value and I think they have a very high quality of jewelry with a fair value. I would recommend checking them out. I also can get my rings cleaned & resized there for free for life. And you can trade in your stones for bigger ones if you want later on.
Services Used: Jewelry
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Mary Catherine
Wedding:
4/28/2012
5.0/5.0
We went ring shopping at several places and the Shane Company in Alpharetta exceeded everywhere (by a long shot). The commercials on the radio use to annoy me but after the experience we had, I love them :) They treated us so great and made it such a special, memorable experience!!
Services Used: Jewelry
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Abby
Wedding:
4/27/2012
5.0/5.0
Their workers are not on commission thus he worked hard to find me my perfect ring within our price range. I felt no pressure to find something more expensive. Many of their ring do not come with the stone inside so you can choose your perfect band and a stone you can afford to put inside it.
Services Used: Jewelry
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Anonymous
Wedding:
4/27/2012
5.0/5.0
Nothing short of amazing service I received at ShaneCo. They were the only place I went to that they didn't ask me to fill out a credit app with in the first 5 min of walking through the door. Also they were the only ones who were respectful of my budget and not trying to constantly exceed it buy 1000's of dollars and justifying it by throwing another credit app in my face. They had the most polite and respectful service that I received anywhere I would highly recommend them
Services Used: Jewelry
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Anonymous
Wedding:
4/22/2012
5.0/5.0
Shane Co. had the most unique and beautiful rings around. We absolutely loved them and even got a custom band from them! They were so helpful and really wanted to make sure we were happy!
Services Used: Jewelry
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Matt
Wedding:
4/21/2012
5.0/5.0
GREAT sales folks. Helped me pick the perfect ring and answered all my questions. They even scheduled a time when I could watch the jeweler mount my grandmother's diamond into my fiancee's ring. GREAT experience
Services Used: Jewelry
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Courtney D
Wedding:
4/21/2012
4.8/5.0
Shane Company dod a beautiful job on my engagement and our wedding bands. They were not pushy and let us take our time to look at a variety of choices and really come to our own decision as far as what we wanted. They were extremely accomodating and professional. We ended up needing to resize our bands only days before the ceremony, and they were able to make the changes quickly and efficiently for us.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My husband and I have never been more pleased with a jeweler than we are with Shane Co. We especially want to thank Erin and Cameron, both managers for going out of their way to make sure we were pleased with our rings! My husband and I had a very strange request to in inscribe in Arabic, a message. They moved mountains to get make our rings perfect! Thank you for making our special day that much mor special!
Services Used: Jewelry
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Chelsea
Wedding:
4/21/2012
5.0/5.0
This was the only jeweler we visited that had rings in the style I like. I like antiquing and filigree, or as I like to put it an Elf ring. Great price, wonderful service, good coffee!
Services Used: Jewelry
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Megan.O'S
Wedding:
4/21/2012
5.0/5.0
My ring is gorgeous, and they have been great about replacing loose stones (my fingers are quite small, I don't think the stones falling out had anything to do with poor quality, so about the way the ring is shaped around my thin fingers!) I have shopped at Shane for other jewelry (e.g. an anniversary ring for my mother) and I think they have great customer service - they really listen, there is no pressure, and they don't try to upsell. All around, great value and a great place to pick out the most important piece of jewelry you'll ever own!
Services Used: Jewelry
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Liz
Wedding:
4/21/2012
5.0/5.0
Shane Co. have be wonderful! My husband ordered our rings and had them mailed to us, when they arrived we had been shipped a different set that was ordered. They worked with us immediately to have us sent the correct set while also arranging for us to mail back the incorrect bands. We can stop by any time to have them cleaned and serviced. I decided over the holiday I wanted to have my bands solder together to make a ring guard, they did it free of charge, quickly and beautifully! We loved it! Shortly after getting it back a diamond fell out of the band on my engagement ring. They were prompt to take care of it and replace the missing diamond. Extremely happy with our service with Shane Co. All of their employees have always been so helpful. We won't be jewelry anywhere else. Lifetime warranty.
Services Used: Jewelry
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Laura
Wedding:
4/21/2012
4.5/5.0
My wedding band was easy to find as it was a set with the engagement ring, and was much cheaper than we expected. My husband was also able to find a titanium band we loved for a very reasonable price.
Services Used: Jewelry
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cawrig01
Wedding:
4/21/2012
4.0/5.0
Shane Company provides a high quality of rings.
The customer service is excellent and you are not pressured to buy.
Services Used: Jewelry
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Kelly
Wedding:
4/8/2012
4.7/5.0
They did a great job with our rings, but make sure they tell you EXACTLY what you are buying. When we ordered the rings, mine was supposed to be silver, but I come to find out almost a year later that it's white gold! Not a big deal, but it matters with how they clean it, so the whole engagement my ring could have been twice as shiney!
Services Used: Jewelry
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Rosa
Wedding:
4/7/2012
5.0/5.0
I love my ring. I can not say more.
Services Used: Jewelry
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Pitchn22
Wedding:
4/7/2012
5.0/5.0
Shane Company has been nothing but amazing. They are very professional and respectful when in the store or on the phone. My wife was going to have a hard time getting the engagement ring prior to proposing due to work. The Shane Company was going to drive the ring all the way to her.
Services Used: Jewelry
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Robyn
Wedding:
4/7/2012
5.0/5.0
I'm so happy I went to Shane Co for my rings! When it came to the engagement ring, I didn't really know what I wanted. We looked at a lot of different stores and never really found "the one." Going to Shane Co was nice because we were able to browse, without feeling pressured. We got a quick lesson about diamonds and started walking around. It was really busy at the time because it was the weekend before Valentine's Day, but that didn't stop the sales associates from giving us exceptional customer service. We walked around for a couple of hours until we found the right one. After that experience, I knew I wanted to go back for my wedding ring. This time, I knew exactly what I wanted and before I could say anything, the sales associate picked out what I was looking for. Both my rings are absolutely perfect and I get complimented on them all the time. Their layaway plan helped make both affordable and their customer service will keep me coming back.
Services Used: Jewelry
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chellschaos
Wedding:
4/7/2012
5.0/5.0
As a bride, I felt extremely special and catered to by Shane Co and their employees. When selecting my wedding ring to fit with my engagement ring, we received help from a number of people. We did finally find the band, but needed some etching removed from it for it to be "the one." Not only was this done quickly, but we weren't charged for the alteration.
Shane Co has a lifetime customer in me!
Services Used: Jewelry
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Rachel
Wedding:
4/7/2012
4.8/5.0
I love Shane Co! Everything I walk in the store, they are so friendly and quick to help me. They keep my rings looking great and seem to really value me as a customer. I will be al ive long customer of Shane Co and I wouldn't consider buying expensive jewelry from anywhere else!
Services Used: Jewelry
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Andrea
Wedding:
3/31/2012
5.0/5.0
I absolutely love the Shane Co. I recommend everyone to them whether they're looking for bridal jewelry or not. They have a great selection and the best value in the Valley.
Services Used: Jewelry
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sarah
Wedding:
3/31/2012
4.9/5.0
. Bought brides and grooms rings here. Great quality and pricing
Services Used: Jewelry
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Mrs. Plocher!
Wedding:
3/31/2012
5.0/5.0
AMAZING AMAZING AMAZING!!! We bought both my engagement ring and wedding bands here. We had them saudered together to be 1 ring. The service and personalized experience we had here was unbelieveable! They give an amazing warranty and clean your ring every 6 months and inspect it to make sure the diamonds are secured and nothing is chipped that everything is still as perfect as when you first bought it. They were timely and very professional. I give Shane Company a very high rating and is the only jewelry company I will every go to and recommend!
Services Used: Jewelry
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Sunshyne44
Wedding:
3/31/2012
5.0/5.0
I could not be happier that my husband purchased my engagement ring and wedding band here. My husband loved his experience so much that when it was time to pick out his wedding band we returned to Shane Co. The staff was great with helping us decide on the perfect one for my husband. The staff at the Shane Co is beyond what we have always know jewelry sales-people to be. They are well-educated on their product and are not at all pushy with their sales pitch. They know they have a great product and give their clients all necessary information they need to make an informed decision. Which was extremely helpful to my husband when he was deciding on the perfect diamond for my engagement ring. I can see us returning to the Shane Co for future purchases and would recommend others to visit their store also.
Services Used: Jewelry
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Tina
Wedding:
3/24/2012
5.0/5.0
Love them! Was never pressured into buying anything and am welcome back every 6 months for the cleaning and redipping.
Services Used: Jewelry
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Diane
Wedding:
3/24/2012
5.0/5.0
Very helpful. More for your $$$. No pressure to go over budget!
Services Used: Jewelry
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RubyKat24
Wedding:
3/19/2012
5.0/5.0
ShaneCo not only provided us with great customer service, they helped us find the perfect wedding rings to match our style. 3 weeks before our wedding, we had a small problem with sizing my husband-to-be's ring due to the size he needed and were sad to find out that his would have to be special ordered (8 weeks). We would not have his ring for our ceremony but they did provide us with an option of using the same ring in a larger size with a sizer so we would still have it in pictures. Although this was not ideal, we were going to make it work. A few days later, we got a call from them and Kelly who helped us choose our rings, did a lot of searching and found his ring in his size from another location...had it shipped and ready for pick-up with my ring. We had both our rings for our wedding and couldn't be more pleased with the service we received.
Services Used: Jewelry
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Jenn
Wedding:
3/17/2012
4.1/5.0
Extremely helpful and knowledgeable!
Services Used: Jewelry
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sarahbeth85
Wedding:
3/17/2012
5.0/5.0
My husband shopped around for months when he was buying my engagement ring, and Shane Co. had by far the best diamonds for the price. Also, since he wanted to surprise me but wasn't quite sure what setting I would like, it was great that he could purchase the diamond and then have it put in a plain setting. That's what he gave me when he proposed and then a few weeks later we went in together and chose a gorgeous setting to set the original diamond in, as well as a wedding band. We later purchased his wedding band there as well.

The staff at Shane Co. has always been extremely courteous and helpful without being at all pushy. I've brought my rings in several times since buying them to be cleaned and polished, all free of charge. Plus the rings have a lifetime warranty and if I ever want to "upgrade" they will credit me the cost of what I originally purchased toward a larger diamond or different setting. I love my rings and would probably never do that, but it's a nice option for those who start out on a more limited budget.

We would highly recommend Shane Co. to anyone shopping for an engagement ring, and we will definitely return for any future jewelry purchases.
Services Used: Jewelry
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shortsmith4@gmail.com
Wedding:
3/10/2012
5.0/5.0
Loved the Shane Company. Best prices and customer service hands down. Our experience was wonderful. I loved the little cookies too!
Services Used: Jewelry
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Tracy
Wedding:
3/10/2012
5.0/5.0
I would recommend Shane Co to anyone looking for a great deal! I absolutely love our rings. We got a beautiful and unique engagement ring there. I get compliments all of the time! They do not work on comission so you always know you are getting a good deal!
Services Used: Jewelry
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Bonnie
Wedding:
3/10/2012
5.0/5.0
I had a really difficult ring to fit- my engagement ring has a basket that needed a specific shaped contour band. Shane Co was the only game in town that had something that fit, we were able to afford two bands (one for either side of my engagement ring), AND they are beautiful! I get SO many compliments! Thanks for saving the day, Shane Co (and Asha for spending so much time with us to make sure we got it right!)!
Services Used: Jewelry
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Cheryl Miller
Wedding:
3/3/2012
5.0/5.0
We worked with Ryan (female) at Shane Co. & she was so nice as well as knowledgeable & professional!!! We will use them from now on for all of our jewelry needs.
Oh, and did I mention how affordable they are!! We purchased both our rings from them & are still very pleased!!! We will definatly use them from now on for all our jewelry needs!!!

P.S.

We wanted to again give a very special "THANK YOU" to Ryan (female) because she truely is the BEST & will always hold a special place in our hearts!!!

Cheryl & Danny Miller
St. Louis, MO
Services Used: Jewelry
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Heather
Wedding:
2/25/2012
5.0/5.0
My husband and I went to Shane Co for both the engagement ring as well as the bridal wedding band, and I have to say that both experiences went so well. I loved picking out both of the rings because they are so unique and gorgeous. The sales staff at Shane Co were very relaxed and it didn't even feel like they wanted to make a sale, but rather that they just wanted to see you happy. I really felt comfortable with each person I interacted with there and I feel that they will be our new go to jewelry provider!
Services Used: Jewelry
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MrsCarley
Wedding:
2/19/2012
4.9/5.0
We got my ring from here and they made sure it was fixed and replaced after an incident!

Super beautiful jewelry and I would recommend it to anyone!
Services Used: Jewelry
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Megan
Wedding:
2/18/2012
5.0/5.0
I love this place. They were so helpful and they take their time with you. I love the fact that you can get your ring "re-dipped" as many times as you want for free. And their center diamond guarantee is wonderful. Every time I go in there they are so helpful. Thank you Shane Co! I loooove my wedding set :)
Services Used: Jewelry
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ktkitten12
Wedding:
2/12/2012
4.7/5.0
I love my ring and there was no pressure to upgrade or spend more money. I have had to size my ring twice (weight loss) and they have done it perfectly. I went in the day before my wedding and they were able to put a rush on my cleaning. My rings were sparkling and they looked wonderful.
Services Used: Jewelry
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Jennifer
Wedding:
2/2/2012
5.0/5.0
First off: LIFETIME WARRANTY. Especially for the engagement ring: priceless, truly. My ring is beautiful and I know it will always be taken care of. Everyone is very kind and helpful, we never felt like we were being talked into anything and they were always respectful of what we wanted and the budget we were working with. Great folks.
Services Used: Jewelry
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Lax
Wedding:
1/28/2012
5.0/5.0
I love love love my ring! I would definitely go here to get your ring! they have beautiful rings and they are set at a great price.
Services Used: Jewelry
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Valerie
Wedding:
1/28/2012
5.0/5.0
Love our rings! I get compliments on how sparkly and beautiful it is all the time! Staff is always friendly and helpful!
Services Used: Jewelry
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Karen L
Wedding:
1/21/2012
5.0/5.0
We purchased both our rings at Shane and Co. Excellent service, reasonable prices, and beautiful rings. Very pleased. They back up their work.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Shane Company was awesome. Their salespeople don't work on commission at all, so there was absolutely no pressure on my husband when he was picking out my ring. They helped him find a beautiful ring and he even picked out the perfect stone (the right size, right color/clarity and the right price!). After window shopping at the chain jewelers at the mall, he felt really good about his experience at Shane Co. The ring is beautiful, certified and is thousands less than it would have been at other jewelers. Plus, they have a great upgrade/trade-in policy, so we feel good that if we ever want something different in the future, they will help us find what we want. I've already recommended Shane Co to several of my friends.
Services Used: Jewelry
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Ruthie
Wedding:
1/14/2012
5.0/5.0
My husband and I both love Shane Co! Everyone is extremely nice and helpful. They don't pressure you at all. We were so happy that we bought all our rings (engagement, wedding bands) for the wedding there.
Services Used: Jewelry
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JAMIE
Wedding:
1/14/2012
3.9/5.0
They gave me a beautiful ring. My wife loves it.
Services Used: Jewelry
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Katie
Wedding:
1/8/2012
4.8/5.0
The Shane Co was great for the most part. My husband loves their designs and their customer service, which is why he got my ring there. I went in to the store several times for resizing. Most of the time they were great, however the first time I went in to have my ring sized down (it kept spinning around backwards on my finger), they didn't change the size at all! I wore it for another few weeks before getting exasperated and going back to have it resized again, only to find that it was the same size it was when I went in the first time. Fortunately they were apologetic and rushed the resizing that time so that I could get it back the next day. All four times I went to the store (to drop off twice and pick up twice) it was somewhat difficult to get someone to help me. For the most part though, I love my ring and they did a good job when they did work on it.
Services Used: Jewelry
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Kelsy
Wedding:
12/17/2011
4.9/5.0
Great customer service and we love our rings. Both engagement and wedding.
Services Used: Jewelry
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kelseypeace
Wedding:
12/17/2011
5.0/5.0
Great customer service! Even started a file with preferences and sizes so when my husband comes back in he will know what I prefer! Quality service all around. Also includes free ring cleaning for life.
Services Used: Jewelry
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Deniselaf
Wedding:
12/4/2011
5.0/5.0
By far the best selection and price. The quality is miles above what other jewelers offer. After shopping there it is impossible to go anywhere else.
Services Used: Jewelry
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christineolofson
Wedding:
12/2/2011
5.0/5.0
I absolutely love my wedding ring! I had searched all over to find the specific one I wanted and the first place I found it was at Tiffanys. NO way I was spending that much on a ring. My boyfriend really liked Shane Co and so I decided to look online for the one I wanted. Luckily I found the exact one I had wanted. I can't stop looking at it even to this day. The people in the store are great too. I had gone many times before my wedding to resize it and they are always super friendly. They don't charge you to clean it or even to resize it. Even when I was looking for bands the women helping us wasn't pressuring us to get the most expensive. She showed us different types and reminded us that if we wanted to upgrade it later the amount we spend will credit towards that. Couldn't be happier
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Shane Co has been great to work with. They had so much to choose from and we got the perfect rings!

It is great that they do free maintenance to keep our rings looking great! I definitely feel you get a lot of bang for your buck at ShaneCo! I still find my self looking down at my finger checking out my rings! :)
Services Used: Jewelry
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happybride!
Wedding:
11/22/2011
5.0/5.0
My rings are stunning and come with free sizing and maintenance for life. I would not hesitate to recommend to others!
Services Used: Jewelry
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Lauren
Wedding:
11/12/2011
5.0/5.0
Awesome service! Very unique selection!
Services Used: Jewelry
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Megan
Wedding:
11/12/2011
5.0/5.0
My husband picked out my ring without me there, but this place was awesome. A few days before he asked, I got bit by a dog on my left hand, and they resized it probably 20 times free of charge as the swelling got worse and better. Very helpful and with a free warranty for life.-
Services Used: Jewelry
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Stephanie
Wedding:
11/12/2011
5.0/5.0
They had a huge selection of rings. They had to find a band to match the engagement ring and they were extremely fast getting it in. They sized in a couple of days and it was beautiful. :)
Services Used: Jewelry
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Skibunnny77
Wedding:
11/11/2011
4.9/5.0
I loved Shane Company because they take very good care of you! The rings we picked out were perfect for our budgets and the payment plans worked perfectly since we were paying for our entire wedding and making payments each month to ALL vendors! I love my ring and anytime I have a question or concern I call and they answer me. I also LOVE the engraving and sautering was included w ring, and the cleaning every 6 months! So happy with my ring! I get compliments almost every day!!!!
The ontly thing I hated was there was not one closer to me. So its a little drive but totally worth it to keep my ring and my new Husbands rings flawless!
Services Used: Jewelry
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Jessica
Wedding:
11/11/2011
5.0/5.0
We worked with Keith. He was great. He knew all the questions we asked and even helped find a third band for my wedding set even though it wasn't made anymore. We bought my engagement ring, wedding band and wedding present band as well as my husbands wedding band. We LOVE them and won't go anywhere else. So many free amenities are included in buying jewelry there.
Services Used: Jewelry
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Brianne
Wedding:
11/11/2011
4.4/5.0
The Shane Company had unbeatable prices.
Services Used: Jewelry
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cyrena
Wedding:
11/11/2011
5.0/5.0
We liked the service and choice of rings at Shane Company so much, that we ended up buying both sets there! Thank you!
Services Used: Jewelry
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Nicole_Zug
Wedding:
11/6/2011
5.0/5.0
They rocked. We aren't a typical jewelry store couple. They acted as if we were the same as Joe Moneybags. The Shane Co. made the process so easy and actually enjoyable.
Services Used: Jewelry
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Joy and Stephen
Wedding:
11/5/2011
5.0/5.0
My husband purchased my engagement ring at Shane Co. in Lynnwood, WA. I fell in love with my ring from the moment I saw it. Quality of the ring is excellent. Their customer service is great. Each time we went in to have the ring checked and cleaned, they are always very attentive. It was hard for us to find a wedding band that would fit my ring. But just in time for our wedding, there was a new band that came in that was actually made to match my ring. Great prices for the quality you receive from the jewelry as well as their service. I will definitely continue to shop here for all my jewelry needs in the future.
Services Used: Jewelry
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Monica
Wedding:
11/5/2011
5.0/5.0
The Shane Company will always be the company I recommend to couples when they are looking for their weddings bands/engagement ring. This particular company has a wide selection of rings at a price that matches the quality. The highlight about the Shane Company is that they have an amazing lifetime warranty.
Services Used: Jewelry
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Lindsay
Wedding:
11/5/2011
4.4/5.0
They were great, very patient while I looked at EVERYTHING and more than willing to try and find something that I loved. Great to work with!
Services Used: Jewelry
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lgreen11511
Wedding:
11/5/2011
4.8/5.0
We got my engagement ring and wedding bands from Shane Co. and I couldn't be happier with them! Thy have the best selection and the best service!
Services Used: Jewelry
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Bradley
Wedding:
11/5/2011
5.0/5.0
Worked with me to find the perfect ring for my wife. Much better service than anywhere else I tried to go.
Services Used: Jewelry
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Brandee
Wedding:
11/4/2011
5.0/5.0
No pressure as they do not work off commission! Very helpful and friendly!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I love going here. The staff is so knowledgeable and helpful. I've never felt pressured to buy. It took 4 trips for my fiance to pick out his wedding band. I love that they give you the appraisal information. One less step needed to get the rings insured!
Services Used: Jewelry
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Chrissy
Wedding:
10/29/2011
5.0/5.0
Helpful and friendly....not pushy! Great layaway program we used for our bands! Will definitely going here for all jewelry needs from now on!
Services Used: Jewelry
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Dana
Wedding:
10/29/2011
5.0/5.0
My husband bought my engagement ring at Shane's and he was so impressed with the service that we went back there for our wedding bands. They were so attentive, and let us look at as many rings as we wanted. They also provide a great service plan for their rings. I would definitely recommend them to everyone.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
SIMPLY AMAZING!

We got mine and my husbands wedding sets here! The staff is extremely helpful, and friendly.
Services Used: Jewelry
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Tamiya
Wedding:
10/22/2011
5.0/5.0
My husband and I had a great experience with Shane Company. We had looked online and narrowed down our search to 2 engagement rings. The salespeople were very helpful in finding what we were looking for and showing different stones to complement the settings. I ended up with a gorgeous wedding ring and band.
Services Used: Jewelry
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AF10.2.11
Wedding:
10/22/2011
5.0/5.0
My husband got my engagement ring here and I am 100% satisfied with it. We both bought our wedding bands at the Shane Co. as well. I decided to change from a 6 prong to a 4 prong ring after wearing it for several months and constantly bending the prongs. They took care of it in 3 days, polished it up and it looked absolutely amazing. Their warranties and services stand out more than other jewelers in the area.
Services Used: Jewelry
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Nikki
Wedding:
10/22/2011
5.0/5.0
Fabulous customer service and were very helpful
Services Used: Jewelry
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Rachel
Wedding:
10/21/2011
4.8/5.0
Love Shane Co! We found the perfect engagement ring. Staff are extremely helpful and patient.

I did something a little different. I had a pearl in my engagement ring and then we replaced it with a diamond for the wedding.

The ring is amazing. The pearl held up and stayed in place for 13 months. Love my diamond, absolutely beautiful. People comment on its sparkle ALL the time.

Didn't cost an arm or a leg either!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
As a completely surprised girlfriend, I felt Shane Company provided my then-boyfriend (now husband) with the best service and value for the ring he chose. They worked with him to pick something very special and vintage, which was what I wanted, yet I had not picked anything out specifically. I would have not picked out anything different. Your service was exceptional and sales demeanor non-pushy. Thanks!
Services Used: Jewelry
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TLovesK
Wedding:
10/14/2011
5.0/5.0
We have been into the Shane Company several times since my husband purchased my engagement ring. I'm amazed at how special the people at Shane make us feel. They are very professional and treat you like you are their most important customer. All of their sizing, engravings and soldering is done in-house so your rings do not leave the store. We used all three of these free services and they did an amazing job.
Services Used: Jewelry
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Hannatuma
Wedding:
10/8/2011
5.0/5.0
Wouldn't go anywhere else for my ring! They insure it...for free! And you don't have to go in every 6 months to get it checked like other places. They also resize for free, they aren't paid commission so there is no pressure, and they are really nice! Go here for your jewelry! They are great!
Services Used: Jewelry
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kirstin
Wedding:
10/8/2011
5.0/5.0
I was very happy with the service, the quality of our rings and thier helpfulness with our questions. I plan to go back for any future purchases.
Services Used: Jewelry
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emily
Wedding:
10/8/2011
4.4/5.0
Professional attitude. Beautiful work. Great value.
Services Used: Jewelry
Shane Co. responded with the following comments:

Emily,

Thank you so much for the awesome review! Congratulations on your wedding and please come see us again soon!

Best,

Chris
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jjeffrey
Wedding:
10/8/2011
5.0/5.0
We purchased both mine and my husband's ring from Shane Company and were both very pleased! They have a huge selection, and take time to work with you and help you find exactly what you are looking for. We both had so much fun picking out our rings! We decided to exchange my husband's ring before the wedding and they were very helpful and easy to work with. They also provide free sizing, cleaning, and rhodium dipping for life which is a huge plus!
Services Used: Jewelry
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Nancy Wallis
Wedding:
10/7/2011
5.0/5.0
I love my rings!!! I couldn't be happier with the diamond!
Services Used: Jewelry
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Heather
Wedding:
10/1/2011
4.4/5.0
We ordered my engagement ring online through Shane Co. Loved it! Exactly what we ordered, no complainants!
Services Used: Jewelry
Shane Co. responded with the following comments:

I'm really happy to hear that your online order was perfect! Thank you so much for choosing to buy from us and congratulations on your wedding!

Best,

Chris
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Lisa
Wedding:
10/1/2011
5.0/5.0
My husband picked out and designed the most beautiful ring with this company. They are amazing especially because they dont work off of commission. They did our engraving as well which turned out great. You get lifetime cleanings and polishing as well. I get compliments all the time of how beautiful my ring is.
Services Used: Jewelry
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Sarah
Wedding:
10/1/2011
5.0/5.0
My husband visited Shane Co and decided to buy my engagement ring at their store because the service was great and the little bonuses were hard to match: free ring cleaning any time and free rhodium dipping (twice a year!)
Services Used: Jewelry
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Kristin
Wedding:
9/24/2011
5.0/5.0
only had a little problem when it came to get the rings beacuse that had stopped making the one that we had bought but the quickly got it taken care it.
Services Used: Jewelry
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Bethany
Wedding:
9/24/2011
5.0/5.0
Absolutely love my pearl engagement ring. I constantly get compliments on it!
Services Used: Jewelry
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Mara
Wedding:
9/24/2011
5.0/5.0
Our entire experience at Shane was great.
Services Used: Jewelry
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B. Baker
Wedding:
9/24/2011
5.0/5.0
Shane Co is great! They don't work on commission so they take as much time with you as you want and they don't force you into an upgrade! They're reasonable in price too! Great place to get rings!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They were very patient took great care of us and help me pick out the perfect ring for my husband and the him the perfect one for myself Thank you very much the whole team was great.
Services Used: Jewelry
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sedberrys
Wedding:
9/17/2011
4.9/5.0
We loved our experiences with Shane Co! I found just what I was looking for when shopping for my engagement ring and it was much less than anywhere else! (One woman at a competitor even told me that I didn't want an emerald cut diamond because I was too young to like them!) We purchased my engagement ring, our wedding rings and my husband bought me a necklace from there. I/we love them them all and have had nothing but amazing service each and every time we've been there. They were very helpful when we were making our selections and everyone we worked with was very friendly. I went in to have my engagement ring cleaned and it was a very easy process. We'll definitely continue to buy from them.
Services Used: Jewelry
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emily
Wedding:
9/16/2011
5.0/5.0
The employees at this store are great, no matter what your budget. They are always very friendly when I come in for my ring cleaning too!
Services Used: Jewelry
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saldrich
Wedding:
9/16/2011
5.0/5.0
The only jewelry shop that doesnt make you feel like a paycheck! Wonderful customer service. I can get my ring cleaned, polished, re-plated, as often as I would like for free! They also replaced a small diamond that fell out for free as well! I love the design of my ring and have yet to see anything like it on someone else!
Services Used: Jewelry
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Yvonne
Wedding:
9/11/2011
5.0/5.0
I found the exact setting I was looking for and was able to incorporate my grandmothers diamond into the wedding set. They don't work on commission so they don't have an agenda -- they are there to help you find the perfect stone & setting. They also offer free sizing and cleaning for life. No additionfal costs thrown in just to make even more money off of a customer. This is an awesome jewelery store.
Services Used: Jewelry
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Casey
Wedding:
9/10/2011
5.0/5.0
everyone here was really nice and all our rings were ready when they said they would be.
Services Used: Jewelry
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Mrs. Spinach
Wedding:
9/10/2011
4.8/5.0
I think their hours are kinda wacky, but I really can't beat the quality of service I get from Shane Co.

I found a Ritani ring that they let me customize with my own loose diamond head. Which would have cost me nearly twice to three times as much for just the ring anywhere else.

Nothing but pleasant and never any pushyness, deterrence, or hesitance for anything that I wanted done or had questions about.

I saved so much money with Shane Co.

I love that I can come in anytime I want to get it professionally cleaned,checked, or polished for free!
They truly have a customer for life.
Services Used: Jewelry
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Amanda
Wedding:
9/9/2011
5.0/5.0
I always thought of Shane Co. being more on the expensive side of jewelry, however to my luck we were able to get the band and ring for the price of just the ring at another store, THANK GOD for those annoying commersials that reminded me of that store! LOVE IT!
Services Used: Jewelry
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Elizabeth
Wedding:
9/4/2011
5.0/5.0
After a HORRID experience with Kohl's jewelery department my now husband realized what advise he'll be telling our future son - GO TO SHANECO.
As soon as we walked in the door (it was 30 minutes before they closed- we went there directly from Kohls after trying to return a ring) we were met with friendly staff that are very knowledgeable and extremely helpful!
We learned about the quality of diamond we liked and the lifetime warranty on their rings- overall, just a very pleasant experience. When we walked out of the door we were incredibly satisfied and I jumped for joy knowing that if my ring gets beat up by our steal mailbox door again that a registered jeweler will be able to fix my ring without having to completely replace it in its entirety like Kohl's has to do.... THANKS SHANECO!
Services Used: Jewelry
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Kmwhitney
Wedding:
9/4/2011
5.0/5.0
We love Shane Company and would recommend them to everyone!
Services Used: Jewelry
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Therese
Wedding:
9/3/2011
5.0/5.0
Great quality of rings!! Also have a guarantee on anything you buy!
Services Used: Jewelry
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marissarissa
Wedding:
9/3/2011
5.0/5.0
Very Professional and patient. Loved these guys. Will definitely go back.
Services Used: Jewelry
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Aubrianna
Wedding:
9/2/2011
5.0/5.0
Shane Co is the perfect place to pick out and purchase Engagement and Wedding Rings. The staff is so helpful and the selection is great! The best part is that the rings are guarenteed for life. It is such a relief to know that if a diamond falls out, they will replace it. I wouldn't purchase a ring anywhere else.
Services Used: Jewelry
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Marcus
Wedding:
8/21/2011
4.6/5.0
Great people!
We enjoy everything and especially like how they stand behind the ring!
Services Used: Jewelry
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msking
Wedding:
8/20/2011
5.0/5.0
I had looked at rings other places before getting engaged. But this was our first stop for shopping.. so happy! The service is no pressure! And we learned so much during our visit too. We have now taken 2 more couples who have purchased their rings with Shane Co.
Services Used: Jewelry
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Elissa
Wedding:
8/20/2011
4.0/5.0
Shane is pretty standard for a jewelry chain, but I especially like that they will always clean and shine your jewelry when you stop in and they guarantee it.
Services Used: Jewelry
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Novilla
Wedding:
8/20/2011
5.0/5.0
I spent most of my time with Marianne, but also received assistance from Sonia and Judy. Wonderful, professional, knowledgeable staff! I had a great experience! Everyone was so patient, I had a hard time deciding between two sapphires and went back and forth what seemed like a hundred times! While one person assisted me, another checked my credit for financing approval - very efficient! Someone was always available to assist! The atmosphere was very beautiful too - rooms with natural light as well to accent the ring! Prices were in line with other jewelers and ShaneCo gives you a lifetime warranty! I will definitely recommend ShaneCo to all my friends and family!
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.6/5.0
Very good customer service. They have great ring selection. Better to buy diamond and have them set it. It was a bit hard to get a specific price quote for a specific diamond.
Services Used: Jewelry
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Stephanie
Wedding:
8/13/2011
4.9/5.0
great, beautiful, excellent.
Services Used: Jewelry
Shane Co. responded with the following comments:

We wanted to say the same about your review! Thank you you so much for the kind words!

Best,

Chris
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Meghan
Wedding:
8/13/2011
5.0/5.0
Super helpful and great customer service
Services Used: Jewelry
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Jess
Wedding:
8/6/2011
5.0/5.0
I have to say that Shane Company was amazing. We picked out my engagement ring together with Scott in Westminster in November 2009. It was a gorgeous setting that we were both very excited about. Unfortunately the design just wasn't great and some of the side stones fell out over the course of the next year. Shane was great about fixing each one with care however after the 3rd time we decided we needed a different setting. Shane Co worked with me to trade in my original setting and give me whatever one I wanted without having to come out of pocket. I have had my new setting for 9 months with ZERO issues, and love my matching band that I now get to wear!

I would buy at Shane without a doubt.
Services Used: Jewelry
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Nikki
Wedding:
8/6/2011
4.6/5.0
We both love our rings from Shane Co. Althought prices are high, the quality of service is amazint!
Services Used: Jewelry
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Alison
Wedding:
7/30/2011
5.0/5.0
great service, great prices, helped educate my husband on diamonds, spoke to him by name when we went in, great continued care and constant service even AFTER the purchase is done!!! 5 STARS!!!
Services Used: Jewelry
Shane Co. responded with the following comments:

Thank you so much for this wonderful review! I'm happy that we were able to help educate you husband on diamonds a little bit! Thanks again and please come see us again soon!

Best,

Chris
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Anonymous
Wedding:
2+ years ago