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Shelley's Bridal

Dundee , IL
CONTACT US
CONTACT US

LOCATION

104 West Main Street
Dundee, IL 60118 US (map)

PHONE

847-426-5806

WEBSITE

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ABOUT US

Shelley’s Bridal is a full service bridal boutique located in the heart of historic West Dundee, IL. Since 1997 our salon has assisted women finding the perfect dress for any... Read more
Shelley’s Bridal is a full service bridal boutique located in the heart of historic West Dundee, IL. Since 1997 our salon has assisted women finding the perfect dress for any occasion.

Shelley is continuing the legacy left by Amy’s Bridal, which was located in the same building for over 20 years. The owner, Shelley Murray, takes pride in the designers she has selected to feature in her salon. Furthermore, she carefully selects the staff she has hired to assist you in selecting your dress.

When you make an appointment at Shelley’s Bridal, you can expect an hour and a half with your personal consultant. She will assist you in pulling gowns that fit both your style and your body type, while keeping your specific budget in mind. Additionally, she will help you in and out of the gowns, making the process as easy as possible. Once you have selected your bridal gown, your consultant will continue to assist you and your party with finding bridesmaid, mother of the bride, and flower girl gowns. You will have a wide range of styles to choose from, as the salon carries a variety of designers. To view a complete list of our designers, you can visit the salon website at www.shelleysbridalcouture.com.

The staff at Shelley’s Bridal enjoy nothing more than watching a bride fall in love with her perfect gown. As senior consultant Jessica says, “When a bride and her party start to tear up, so do I. It is such an amazing honor to be a part of this experience!” Our mission is to make this experience a memorable one through offering great service and merchandise. We hope that you will choose our salon to help you in this once in a lifetime experience. Read less
Dress & Attire

PHOTOS

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130x130 sq 1374178700706 kathy ireland
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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following items do you offer?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.4/5.0
Sort by
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Erin
Wedding:
9/9/2016
4.0/5.0
I found 2 dresses I love, and the women who helped (Margarita) me was GREAT.

First the one thing I disliked:
They have a "no photo" policy which makes it really hard (read impossible) to really consider dresses later. The policy is obnoxious but what is MORE obnoxious is that it is not enforced equally. While I was there other people were taking photos and their sales person was HELPING them take them - but I was not allowed to take a photo to send to a friend for some help, even though I was for sure buying one of the two.

The shop is cute, they have a good variety (of dresses and sizes and the sales person I worked with was so helpful. It was my best experience in a shop and I went to 4.

Update on my review: less than 30 days before my wedding the seamstress that I took it to cut it too short (and unevenly) on the bottom, resulting in it needing a lot of VERY expensive and time consuming repairs. After shopping around I was unable to find someone who thought they had time before the wedding to repair/remake the skirt of the dress.

I called Shelley's Bridal in the middle of the night leaving a message sobbing into the voice mail about the problem. (my number 2 favorite dress the sample was in my size when I had bought the original) begging them to call me back if they still had it. Within 2 min of opening the next day Margarita had called me back to say that the sample was pulled from the floor they were holding it for me and to let them know when I would be in. I tried it on and bought it. (They even gave me a nice discount for it being the sample and also likely because of my tears). Honestly I don't know what I would have done without them.

And I hope I never have to go back again (well at least not for myself)
I found 2 dresses I love, and the women who helped (Margarita) me was GREAT.

First the one thing I disliked: Read more...
I found 2 dresses I love, and the women who helped (Margarita) me was GREAT.

First the one thing I disliked:
They have a "no photo" policy which makes it really hard (read impossible) to really consider dresses later. The policy is obnoxious but what is MORE obnoxious is that it is not enforced equally. While I was there other people were taking photos and their sales person was HELPING them take them - but I was not allowed to take a photo to send to a friend for some help, even though I was for sure buying one of the two.

The shop is cute, they have a good variety (of dresses and sizes and the sales person I worked with was so helpful. It was my best experience in a shop and I went to 4.

Update on my review: less than 30 days before my wedding the seamstress that I took it to cut it too short (and unevenly) on the bottom, resulting in it needing a lot of VERY expensive and time consuming repairs. After shopping around I was unable to find someone who thought they had time before the wedding to repair/remake the skirt of the dress.

I called Shelley's Bridal in the middle of the night leaving a message sobbing into the voice mail about the problem. (my number 2 favorite dress the sample was in my size when I had bought the original) begging them to call me back if they still had it. Within 2 min of opening the next day Margarita had called me back to say that the sample was pulled from the floor they were holding it for me and to let them know when I would be in. I tried it on and bought it. (They even gave me a nice discount for it being the sample and also likely because of my tears). Honestly I don't know what I would have done without them.

And I hope I never have to go back again (well at least not for myself) Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Hello Erin,

Thank you for your review! We greatly appreciate your comments and will work to better enforce our policies to ensure our brides are treated equally. Please let us know if there is anything else we can help you with. You are going to look beautiful in your dress!

-Shelley's Bridal
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Christine
Wedding:
9/19/2015
4.9/5.0
Shelley was so helpful from the moment we walked in the door. I ABSOLUTELY loved my dress!!!
Shelley was so helpful from the moment we walked in the door. I ABSOLUTELY loved my dress!!!
Shelley was so helpful from the moment we walked in the door. I ABSOLUTELY loved my dress!!! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Hello Christine,

Thank you for your kind words! We are sure you looked absolutely stunning in your dress! Please send us pictures!

-Shelley's Bridal
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Private User
Wedding:
8/22/2015
4.2/5.0
I purchased both my wedding dress and bridesmaid dresses from Shelley's. First, after searching everywhere to find the perfect dress, I found that Shelley's had a very different, unique selection than other bridal stores. I gave them a budget and they helped me stick to it, especially with the love at first site discount. I didn't feel pushed or forced like other bridal stores. Our bridesmaid dresses were so beautiful and also very unique from other stores. The price range varied but we were able to find the perfect dress. The only thing I would say is that they had each of my bridesmaids ordered a size up (which is not unusual), but all the dresses were HUGE! Everyone needed to spend a lot of extra money in alterations because of their suggestions. Perhaps this is a difference in the designer we chose (Alfred Angelo), but I would go with your gut on the size choice, not the recommendations from the staff.
I purchased both my wedding dress and bridesmaid dresses from Shelley's. First, after searching everywhere to find the Read more...
I purchased both my wedding dress and bridesmaid dresses from Shelley's. First, after searching everywhere to find the perfect dress, I found that Shelley's had a very different, unique selection than other bridal stores. I gave them a budget and they helped me stick to it, especially with the love at first site discount. I didn't feel pushed or forced like other bridal stores. Our bridesmaid dresses were so beautiful and also very unique from other stores. The price range varied but we were able to find the perfect dress. The only thing I would say is that they had each of my bridesmaids ordered a size up (which is not unusual), but all the dresses were HUGE! Everyone needed to spend a lot of extra money in alterations because of their suggestions. Perhaps this is a difference in the designer we chose (Alfred Angelo), but I would go with your gut on the size choice, not the recommendations from the staff. Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Thank you for the amazing review. We have been working so hard for our brides, bridesmaids, and mothers since we started in 1997.
Default vendor profile pic
Kelsey
Wedding:
5/30/2015
5.0/5.0
Shelley's was absolutely wonderful. They were so patient in helping me find my perfect wedding dress. They were prompt with letting me know when my dress and accessories arrived and when I could pick them up. The woman who does alterations was also wonderful. She was prompt and polite. She took in my dress, tacked a belt on, and created a bustle for a reasonable price. Before I picked up the dress she ironed and pressed it so it was beautiful for my wedding day.
Shelley's was absolutely wonderful. They were so patient in helping me find my perfect wedding dress. They were prompt Read more...
Shelley's was absolutely wonderful. They were so patient in helping me find my perfect wedding dress. They were prompt with letting me know when my dress and accessories arrived and when I could pick them up. The woman who does alterations was also wonderful. She was prompt and polite. She took in my dress, tacked a belt on, and created a bustle for a reasonable price. Before I picked up the dress she ironed and pressed it so it was beautiful for my wedding day. Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Thanks Kelsey for the nice review! We're glad you had a great experience at Shelley's!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
So great to work with. Super professional. Highly highly recommend them!
So great to work with. Super professional. Highly highly recommend them!
So great to work with. Super professional. Highly highly recommend them! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Thank you for the amazing review. We have been working so hard for our brides, bridesmaids, and mothers since we started in 1997.
Default vendor profile pic
Mollie
Wedding:
5/2/2015
4.8/5.0
I had the most wonderful experience at Shelley's Bridal boutique shopping for my wedding dress. I went with my mom, my sister, and one of my bridesmaids to keep it small and we were going because there was an Alfred Angelo Disney Princess collection trunk show. I sent them a list of dresses that I liked and my consultant Natalie had them all in a room for me when I showed up. She was the perfect consultant - a great balance of providing guidance and being supportive in what I liked and wanted and finding out exactly what that was as we talked. There were so many beautiful dresses, but with my great group and my great consultant it felt obvious which one I loved and wanted more than anything else. They even let me wear my dress, dance in it, sit in it, and just enjoy it when I thought it was the one so that I felt confident in my choice. Natalie even sent me the sweetest note afterward.
I had the most wonderful experience at Shelley's Bridal boutique shopping for my wedding dress. I went with my mom, my Read more...
I had the most wonderful experience at Shelley's Bridal boutique shopping for my wedding dress. I went with my mom, my sister, and one of my bridesmaids to keep it small and we were going because there was an Alfred Angelo Disney Princess collection trunk show. I sent them a list of dresses that I liked and my consultant Natalie had them all in a room for me when I showed up. She was the perfect consultant - a great balance of providing guidance and being supportive in what I liked and wanted and finding out exactly what that was as we talked. There were so many beautiful dresses, but with my great group and my great consultant it felt obvious which one I loved and wanted more than anything else. They even let me wear my dress, dance in it, sit in it, and just enjoy it when I thought it was the one so that I felt confident in my choice. Natalie even sent me the sweetest note afterward. Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Thank you for the amazing review. We have been working so hard for our brides, bridesmaids, and mothers since we started in 1997.
Default vendor profile pic
Private User
Wedding:
1/3/2015
4.8/5.0
I had a wonderful experience with Shelley's. My mom, maid of honor, and I walked in and we met with Margarita. She asked what I was looking for and the 3 of us just talked over each other. I'm not even sure how she understood what I wanted, but she heard loud and clear. She let us roam the store and pull dresses to try on, while she pulled one she thought I'd like. She was very helpful and super friendly while I tried on dresses. We got down to the last dress in the room, which was the one she pulled and it turned out to be the dress. She gave a discount for it being "love at first sight" with the dress, which kept it under budget.

We also ordered the bridesmaid dresses from Shelley's and that was absolutely hassle free. We got a really good discount for purchasing them there too, so it was a no brainer.

Great experience!
I had a wonderful experience with Shelley's. My mom, maid of honor, and I walked in and we met with Margarita. She asked Read more...
I had a wonderful experience with Shelley's. My mom, maid of honor, and I walked in and we met with Margarita. She asked what I was looking for and the 3 of us just talked over each other. I'm not even sure how she understood what I wanted, but she heard loud and clear. She let us roam the store and pull dresses to try on, while she pulled one she thought I'd like. She was very helpful and super friendly while I tried on dresses. We got down to the last dress in the room, which was the one she pulled and it turned out to be the dress. She gave a discount for it being "love at first sight" with the dress, which kept it under budget.

We also ordered the bridesmaid dresses from Shelley's and that was absolutely hassle free. We got a really good discount for purchasing them there too, so it was a no brainer.

Great experience! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Thank you for the amazing review. We have been working so hard for our brides, bridesmaids, and mothers since we started in 1997.
Default vendor profile pic
Megan
Wedding:
12/19/2014
5.0/5.0
Sky is the best! She new what kind of dress I was going to want before I did! And the woman who works with veils restored my moms old veil and made a headpiece! And the seamstress is absolutely amazing!
Sky is the best! She new what kind of dress I was going to want before I did! And the woman who works with veils restored Read more...
Sky is the best! She new what kind of dress I was going to want before I did! And the woman who works with veils restored my moms old veil and made a headpiece! And the seamstress is absolutely amazing! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Skyler is our rockstar. We are so happy that you were so happy.
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Callen
Wedding:
9/26/2014
5.0/5.0
I loved my dress from Shelley's!! Everyone who works there is so nice and so helpful! I must have called a million times with so many questions and the staff was just so helpful I even got my dress altered there and the seamstress did a fabulous job! So many compliments!
I loved my dress from Shelley's!! Everyone who works there is so nice and so helpful! I must have called a million times Read more...
I loved my dress from Shelley's!! Everyone who works there is so nice and so helpful! I must have called a million times with so many questions and the staff was just so helpful I even got my dress altered there and the seamstress did a fabulous job! So many compliments! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Callen,

Thank you for your review. The number of phone calls do not matter. All that matters is that you have the perfect dress and that we put your mind at ease.
Default vendor profile pic
Brigitte
Wedding:
8/2/2014
5.0/5.0
I purchased my bridesmaid dresses here and had amazing customer service. We had skylar helping us every step of the way. She was so sweet and very helpful. They were so busy but helped more than ever. They treated us like we were the only ones there :-). Thank you again !!
I purchased my bridesmaid dresses here and had amazing customer service. We had skylar helping us every step of the way. Read more...
I purchased my bridesmaid dresses here and had amazing customer service. We had skylar helping us every step of the way. She was so sweet and very helpful. They were so busy but helped more than ever. They treated us like we were the only ones there :-). Thank you again !! Read less
Services Used: Dress & Attire
Shelley's Bridal responded with the following comments:

Sky is our MVP. We are so happy that you enjoyed your experience.

MAP

 
104 West Main Street, Dundee, IL 60118 See On Map
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